eMachines E644G eMachines E644 and E644G Series Serivce Guide
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- eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 1
eMachines E644/E644G SERVICEGUIDE - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 2
table for the updates made to this eMachines E644/E644G service guide. Date Chapter Updates Service guide files and updates are available on the ACER/CSD Website. For more information, go to http://csd.acer.com.tw.The information in this guide is subject to change without notice. Copyright - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 3
printed service guide. Acer-authorized Service Providers: Your Acer office may have a different part number code than those given in the FRU list in this service guide. The list provided by your regional Acer office must be used to order FRU parts for repair and service of customer machines. iii - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 4
iv - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 5
Tables 1-23 Computer specifications 1-23 Processor 1-24 Processor Specifications 1-25 CPU Fan True Value Table (TJ100-CPU/UMA 1-25 CPU Fan True Value Table (TJ100-CPU/SG 1-25 System Memory 1-26 Memory Combinations 1-26 Video Interface 1-26 BIOS 1-27 LAN Interface 1-28 Keyboard 1-28 v - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 6
Audio Interface 1-35 Battery 1-37 VRAM 1-37 USB Port 1-37 AC Adapter 1-38 System Power Management 1-38 Card Reader 1-38 System LED Indicator 1-39 System DMA Specification 1-39 CHAPTER 2 System Utilities BIOS Setup Utility 2-3 Navigating the BIOS Utility 2-3 BIOS 2-4 Information 2-4 Main - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 7
CHAPTER 3 Machine Maintenance Procedures Introduction 3-5 General Information 3-5 Recommended Equipment 3-5 Maintenance Flowchart 3-6 Getting Started 3-7 Battery Pack Removal 3-8 Battery Pack Installation 3-8 Dummy Card Removal 3-9 Dummy Card Installation 3-9 Keyboard Removal 3-10 Keyboard - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 8
3-54 CHAPTER 4 Troubleshooting Introduction 4-3 General Information 4-3 Power On Issues 4-4 No Display Issues 4-5 LCD Failure 4-7 Keyboard Failure 4-8 Touchpad Failure 4-9 Internal Speaker Failure 4-10 Microphone Failure 4-12 USB Failure 4-13 Wireless Failure 4-14 Bluetooth Failure 4-15 - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 9
5-7 Clear CMOS Jumper 5-8 BIOS Recovery by Crisis Disk 5-8 CHAPTER 6 FRU (Field Replaceable Unit) List Exploded Diagrams 6-4 FRU List 6-6 Screw List 6-18 CHAPTER 7 Model Definition and Configuration eMachines E644 7-3 eMachines E644G 7-8 CHAPTER 8 Test Compatible Components Microsoft® Windows - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 10
x - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 11
CHAPTER 1 Hardware Specifications - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 12
Adapter and Battery 1-7 Special specifications 1-23 Processor 1-24 Processor Specifications 1-25 CPU Fan True Value Table (TJ100-CPU/UMA 1-25 CPU Fan True Value Table (TJ100-CPU/SG 1-25 System Memory 1-26 Memory Combinations 1-26 Video Interface 1-26 BIOS 1-27 LAN Interface 1-28 Keyboard - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 13
GPU Supported Resolution 1-33 Mini Card 1-35 3G Card (not available in this model 1-35 Audio Codec and Amplifier 1-35 Audio Interface 1-35 Battery 1-37 VRAM 1-37 USB Port 1-37 AC Adapter 1-38 System Power Management 1-38 Card Reader 1-38 System LED Indicator 1-39 System DMA Specification - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 14
1-4 - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 15
High-definition audio support Built-in mono speaker MS-Sound compatible Graphics 0 E644G AMD Radeon™ HD 6470M with 512 MB of dedicated DDR3 VRAM, supporting Unified Video Decoder ® DirectX® Video Acceleration (DXVA) application interface (API) Hardware Specifications and Configurations 1-5 - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 16
of dedicated system memory, supporting Unified Video Decoder 3 1920 x 1080: 60 Hz E644/E644G Dual independent display support 16.7 million colors MPEG-2/DVD supporting: Secure Digital™ (SD), MultiMediaCard™ (MMC) Privacy Control 0 BIOS DVD-RW, 8X DVD+RW, 5X DVD-RAM Write: 24X CD-R, 24X CD-RW, 8X DVD - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 17
™ WPAN: Bluetooth® 3.0+HS Bluetooth® 2.1+EDR LAN battery pack Battery life: 5.2 hours ENERGY STAR® Special Keys and Controls 0 Keyboard 103-/104-/107-key eMachines FineTip keyboard with independent standard numeric keypad, international language support Touchpad Multi-gesture touchpad, supporting - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 18
4400 mAh 6-cell Li-ion battery pack Warranty 0 One-year International Travelers Warranty (ITW) Software 0 Productivity eMachines Power Management eMachines Recovery Management Adobe® Flash® Player 10 Windows® 7 Starter and Basic) NTI Media Maker™ 1-8 Hardware Specifications and Configurations - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 19
, Spain, Sweden, UK only) eMachines Identity Card eMachines Registration eMachines Updater Environment 0 Temperature: Operating: 5°C to 35°C Non-operating: -20°C to 65°C Humidity (non-condensing): Operating: 20% to 80% Non-operating: 20% to 80% Hardware Specifications and Configurations 1-9 - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 20
1 2 Item Integrated Webcam Display screen Description Web camera for video communication (for selected models). Also called Liquid-Crystal Display (LCD), displays computer output. 1-10 Hardware Specifications and Configurations - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 21
wireless connectivity device status. Turns the computer on and off. 5 Keyboard For entering data into your computer. 6 Power Indicates the computer's power status. Battery Indicates the computer's battery microphone for recording sound. Hardware Specifications and Configurations 1-11 - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 22
Description Accepts Secure Digital (SD), MultiMediaCard (MMC). Note: Push to remove/install the card. Only one card can operate at any given time. 1-12 Hardware Specifications and Configurations - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 23
Rear View 0 1 Figure 1-3. Rear View Table 1-3. Rear View # Icon 1 \ Item Battery bay Description Houses the computer's battery pack. Hardware Specifications and Configurations 1-13 - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 24
, USB camera). 6 Microphone-in jack Accepts input from external microphones. Headphones/speaker Connects to audio line-out devices /line-out jack (e.g. speakers, headphones). 1-14 Hardware Specifications and Configurations - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 25
handle of a locked drawer. Insert the lock into the notch and turn the key to secure the lock. Some keyless models are also available. Hardware Specifications and Configurations 1-15 - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 26
computer's battery pack. 2 Battery release latch Releases the battery for removal. 3 Hard disk bay Houses the computer's hard disk (secured with screws). Memory compartment Houses the computer's main memory. 4 Battery lock Locks the battery in position. 1-16 Hardware Specifications and - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 27
Touchpad is sensitive to finger movement; hence, the lighter the touch, the better the response. Tapping too hard will not increase the Touchpad's responsiveness. Hardware Specifications and Configurations 1-17 - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 28
manner. Cursor-control keys on embedded keypad Hold while using cursor-control keys. Hold while using cursor-control keys. Main keyboard keys Hold while typing letters Type the letters in a normal on embedded keypad. manner. 1-18 Hardware Specifications and Configurations - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 29
Windows Keys 0 The keyboard has two keys that perform Windows-specific functions. Windows Logo key Application the Start menu. It can also be used with other keys to provide a variety of functions. Functions supported by Windows XP, Windows Vista, and Windows 7: < >: Open or close the Start menu < > - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 30
key before pressing the other key in the hockey combination. Table 1-11. Keyboard Hotkeys Hot key + + Icon Function Description the speakers on and off. Increases the screen brightness. Decreases the screen brightness. 1-20 Hardware Specifications and Configurations - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 31
Table 1-11. Keyboard Hotkeys (Continued) Hot key Icon Function + Play/Pause + Stop + Previous + < Plays the previous media file in the play sequence Plays the next media file in the play sequence Hardware Specifications and Configurations 1-21 - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 32
System Block Diagram 1-22 Figure 1-10. System Block Diagram Hardware Specifications and Configurations - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 33
Tables 0 Computer specifications Item Metric Imperial Dimensions Length 26.0 cm 10.23 in Width 35.7 cm 14.05 in Height (front to rear) 3.0 to 3.6 cm 1.16 to 1.43 in Weight (equipped with optical drive, flash drive, and battery) 2.54 kg 5.6 lbs Weight (equipped with optical - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 34
LAN USB 2.0 USB 3.0 Super I/O controller Bluetooth Wireless PCMCIA Audio codec Card reader eSata Specification AMD Hudson M1 uFCBGA-605-ball ATI Core Logic Chipset Specification AMD E350(1.6G dual core), E240(1.5G single core) FT1 BGA 413-ball Two execution cores A 32-KB instruction and 32-KB - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 35
Processor Specifications Item E-350 E-350 CPU Speed (GHz) 1.6 GHz 1.6 GHz Cores/ Threads 2 Cores 1 Cores Bus %: On= 98°C; OFF=87°C OS shut down at 100°C; H/W shut down at 92°C SPL Spec (dBA) 0 28 31 34 37 40 40 SPL Spec (dBA) 0 28 31 34 37 40 40 Hardware Specifications and Configurations 1-25 - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 36
controller Memory size DIMM socket number Supports memory size per socket Supports maximum memory size Supports DIMM type Supports DIMM Speed Support DIMM voltage Supports DIMM package Specification Built in at APU 512MB,1GB,2GB,4GB DDR3 RAM 2 4 GB 8 GB Support DDR III 800/1066Mhz SDRAM memory - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 37
BIOS Item BIOS vendor BIOS Version BIOS ROM type BIOS ROM size Features Specification Insyde 1.00 MX25L1606EM2I-12G, EN25F16-100HIP, W25Q16BVSSIG 2MB Insyde code base Flash ROM 2 MB Support Acer UI Support multi-boot Suspend to RAM (S3)/Disk (S4) Various hot-keys for system control Support SMBIOS - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 38
keyboard work simultaneously Features Specification Acer 2010 AC7T flat keyboard 103-US/104-UK & 107-JP keys Yes Plug USB keyboard to the USB port directly: Yes Phantom key auto detect Overlay numeric keypad Support independent pgdn/pgup/pgup/home/end keys Support reverse T cursor keys Factory - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 39
, 512, 512, 4096 512, 512, 512, 4096 Data heads 2, 1, 2, 1 2, 2, 2, 1 3, 2, 2, 2 Drive Format Disks 1 1 2, 1, 1, 1 Spindle speed (RPM) 5400 Performance Specifications Buffer size 8MB Interface SATA Fast data transfer 3.0 3.0 3.0 rate (Gbits / sec, max) Media data transfer rate - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 40
sector 512, 512, 512, 4096 512, 4096 4096 Data heads 4, 4, 4, 3 4 4 Drive Format Disks 2 2 2 Spindle speed (RPM) 5400 Performance Specifications Buffer size 8MB Interface SATA Fast data transfer 3.0 3.0 3.0 rate (Gbits / sec, max) Media data transfer rate (Mbytes/sec max - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 41
DVD: DVD-VIDEO, DVD-ROM, DVD-R (3.9GB, 4.7GB) DVD-R DL, DVD-RW, DVD-RAM, DVD+R, DVD+R DL, DVD+RW CD: CD-DA (Red Book) - Standard Audio CD & Manual Release: (a) Electrical Release (Release Button) (b) Release by ATAPI command (c) Emergency Release 5 V +/- 5% (Operating) Hardware Specifications and - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 42
) Weight (without inverter) Physical Size (mm) Electrical Interface Viewing Angle (degree) Horizontal (Right) CR = 10 (Left) Vertical (Upper) CR = 10 (Lower) Specification AUO/B156XW02 V6 (HW:0A) AUO/B156XW02 V2 (HW:4A) Samsung/LTN156AT02-A11 LG/LP156WH2-TLEA CMO/N156B6-L0B CPT/ CLAA156WB11A 394.91 - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 43
Yes 2048x1536:85Hz (AS5253G Only) Yes Yes Yes 2560x1620: 60Hz (AS5253 Only) Yes Yes Yes Graphics Controller Item VGA Chip Supports Specification UMA PX AMD APU integrated VGA AMD Seymour Supports for DX11, UVD3.0, OpenGL 1.1 GPU core derived from the Manhattan family Internal LVDS - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 44
Data throughput Protocol Interface Connector type Supported protocol Specifications Atheros BU12/ Broadcom BCM2070/ Broadcom TX 1.2Mbits/sec RX 1.2Mbits/sec 3.0+HS USB 2.0 SM06B-XSRK-ETB USB 1.1 Bluetooth Module Controller Feature Item Specifications Atheros BU12/ Broadcom BCM2070/ Broadcom - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 45
card slot (for WLAN or WLAN/WiMax) 3G Card (not available in this model) Features Item Specification Audio Codec and Amplifier Item Audio Controller Features Specification Conexant CX20584 Two stereo DAC support 16/20/24-bit PCM for two independent playback (multiple streaming) Two stereo ADC - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 46
Resolution Compatibility Sampling rate Internal microphone Internal speaker/quantity Specification Support 16/24bit PCM HD audio Interface Sample rate up to 192Khz resolution VSR (Variable Sampling Rate) Yes Yes/(2W speakers x1) Wireless Module 802.11b/g/n Item Chipset Data throughput Protocol - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 47
capacity Number of battery cell Package configuration VRAM Item Chipset Memory size Interface USB Port Item USB compliance level EHCI Number of USB port(s) Location Output Current HDMI Port Item Compliance level Data throughput Number of HDMI port(s) Location Specification SANYO AS2010D31 SIMPLO - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 48
Off (G2/S5) Working (G0/S0) Suspend to RAM (S3) Save to Disk (S4) Specification Al devices in the system are turned off completely. OS Chipset Package Maximum supported size Features Specification Realtek RTS5137-GR QFN 48P SD: 16G MMC: 16G miniSD: 16G 2 in 1 card reader, supporting: Secure Digital - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 49
System LED Indicator Item Lock System state HDD access state Wireless state Power button backlight Battery state Specification N/A Blue color solid on: System on Blue color and amber color off: System off Amber color blinking: S3 state Reflects the activities of the HDD - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 50
Specification Hardware IRQ IRQ0 IRQ1 IRQ2 IRQ8 IRQ11 IRQ12 IRQ13 IRQ14 IRQ15 IRQ16 IRQ17 IRQ18 IRQ19 IRQ81 - IRQ190 System Function High precision event timer Standard PS/2 Keyboard controller Wireless network adapter Microsoft ACPI-compliant system 1-40 Hardware Specifications and Configurations - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 51
1 Unused Interrupt controller no. 1 Unused Counter/timer registers Keyboard controller Speaker controller Unused Keyboard controller Unused CMOS/RTC Alternate RTC address port / data port VGA Unused DMA1 Extend Unused Interrupt edge control Unused Hardware Specifications and Configurations 1-41 - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 52
System function (shipping configuration) DMA2 extend register Unused PCI interrupt register PCI error register Client management register GPM port ISA MISC register Power management 2 register BIOS RAM register Power management register 1-42 Hardware Specifications and Configurations - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 53
CHAPTER 2 System Utilities - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 54
Flash Utilities 2-14 DOS Flash Utility 2-15 WinFlash Utility 2-17 Remove HDD/BIOS Password Utilities 2-18 Removing BIOS Passwords 2-20 Cleaning BIOS Passwords 2-22 Miscellaneous Tools 2-23 Using Boot Sequence Selector 2-23 Using DMITools 2-24 Using the LAN MAC EEPROM Utility 2-25 Crisis - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 55
run. Refer to Chapter 4, Troubleshooting when a problem arises. To activate the utility, press F2 during POST (power-on self-test) when prompted at the bottom of screen. The default parameter of F12 Boot Menu is set to Disabled. To change the boot device without entering BIOS Setup Utility, set the - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 56
TS-L633F V0.07.T06 ATI VERO12.033.000.000.038548 123456789 E644 eMachines 0D53AF99-E945-11DF-A073-1C750832F024 Figure 2-1. BIOS Information Table 2-1 describes the parameters shown in Figure 2-1 Table 2-1. BIOS Information Parameter Description CPU Type CPU (central processing unit) type and - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 57
(Continued) Parameter Description VGA BIOS Version VGA (video graphics array) firmware version of system Serial Number Serial number of unit Asset Tag Number Asset tag number of system Product Name - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 58
. 3.5 System Time System Date Total Memory Video Memory Quiet Boot Network Boot F12 Boot Menu D2D Recovery SATA Mode [02:44:56] [10/18/2010] 8192 MB 256 MB Item Specific Help This is the help for the hour field. Valid range is from 0 to 23 - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 59
Table 2-2. BIOS Main (Continued) Parameter Description D2D Recovery Option to use D2D Recovery function SATA Mode Option to set SATA controller mode Format/Option Option: Enabled or Disabled Option: AHCI or IDE System Utilities 2-7 - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 60
Power on Password Clear Clear Clear 3.5 Item Specific Help Install or Change the password and the length of password must be word. Figure 2-3. BIOS Security Table 2-3 describes the parameters shown in Figure 2-3. Table 2-3. BIOS Security Parameter Description Supervisor - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 61
Description Password on Boot ! CAUTION: If Power-on-Password authentication is enabled, the BIOS password can only be cleared by initiating the Crisis Disk Recovery procedure. Refer to Crisis Disk Recovery. Option Disabled or Enabled Shows if password is required during system boot NOTE: NOTE - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 62
Password and Confirm New Password fields. Computer will set Supervisor Password parameter to Clear. 4. Press F10 to save changes and exit the BIOS Setup Utility. Changing a Password 0 1. Use the and keys to highlight Set Supervisor Password and press Enter. The Set Supervisor Password dialog - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 63
5. Press F10 to save changes and exit BIOS Setup Utility. If the verification is OK, the screen will show as follows. Figure 2-7. Setup Notice The password setting is complete after the user presses - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 64
order: 1. Network Boot: Atheros Boot Agent 2. USB FDD: 3. HDD0: WDC WD6400BPVT-22HXZT1 4. USB HDD: 5. USB CDROM: 6. ATAPI CDROM: TSSTcorp CDDVDW TS-L633F 3.5 Item Specific Help Use or to select a device, then press to move it down the list, or to move it up the list. Press - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 65
. 3.5 Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes Item Specific Help Exit System Setup and save your changes. Figure 2-11. BIOS Exit Table 2-4 describes the parameters in Figure 2-11. Table 2-4. Exit Parameters Parameter Description Exit - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 66
Recovery Disc is not available, create one before Flash utility is used. NOTE: NOTE: Do not install memory related drivers (XMS, EMS, DPMI) when Flash is used. NOTE: NOTE: Use AC adaptor power supply when running Flash utility. If battery pack does not contain power to finish loading BIOS Flash - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 67
Menu to modify boot priority order. Example: If using USB HDD to Update BIOS, move USB HDD to position 1. Boot priority order: 1. Network Boot: 4. USB HDD: 5. USB CDROM: 6. ATAPI CDROM: TSSTcorp CDDVDW TS-L633F 3.5 Item Specific Help Use or to select a device, then press to move it - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 68
/ecbp Please do not remove the AC power! Insyde Flash Utility for InsydeH20 Version 1.3z Initializing Current BIOS Model name : ZQ8 New BIOS Model name : ZQ8 Current BIOS version: V0.06t New BIOS version: V0.06t Updating Block at FFE85000 Figure 2-13. DOS Flash Process 5. Flash is complete when - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 69
WinFlash Utility 0 Perform the following to use the WinFlash Utility: 1. Double-click WinFlash executable. 2. Click OK to begin update. A progress screen is shown. (Figure 2-15) Figure 2-15. InsydeFlash System Utilities 2-17 - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 70
Utilities 0 ! CAUTION: If Power-on Password authentication is enabled, the BIOS password can only be cleared by initiating the Crisis Disk Recovery procedure. See Crisis Disk Recovery. This section provides details about removing HDD/BIOS passwords. Remove HDD Password as follows: NOTE: NOTE: If the - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 71
4. Execute UnlockHD.exe (Figure 2-19) to create a password unlock code. Use the format with the code noted in the Figure 2-18. Example: UnlockHD 76943488 The command generates a password which can be used for unlocking the HDD. Password: 46548274 Figure 2-19. Unlock Password 5. - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 72
Removing BIOS Passwords 0 (Hardware method) To clear User or Supervisor passwords, open the DIMM door and use a metal instrument to short the R582 point. Figure 2-20. CMOS - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 73
correct password then it must be removed. There are two methods to do this. Method 1: 0 If BIOS menu item Power on Password is set to Enabled, then Crisis Recovery disc must be used. Method 2: 0 If BIOS menu item Power on Password is set to Disabled. 1. Boot to DOS and execute ClearSuPw.exe - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 74
0 ! CAUTION: If Power-on Password authentication is enabled, the BIOS password can only be cleared by initiating the Crisis Disk Recovery procedure. See Crisis Disk Recovery. To clean the User or Supervisor passwords, perform the following steps: 1. At the DOS prompt, enter clnpwd.exe. 2. Press - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 75
Miscellaneous Tools 0 Using Boot Sequence Selector 0 The Boot Sequence Selector allows the boot order to be changed without accessing the BIOS. To use Boot Sequence Selector, perform the following steps: 1. Enter into DOS. 2. Execute BS.exe to show the usage screen. (Figure 2-24) Figure 2-24. Boot - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 76
report to screen to confirm completion: dmitools /r ==> Read dmi string from BIOS dmitools /wm xxxx ==> Write manufacturer name to EEPROM (max. 16 characters Asstag Write Product Name to EEPROM Input: dmitools /wp eMachines Write Serial Number to EEPROM Input: dmitools /ws 01234567890123456789 - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 77
Using the LAN MAC EEPROM Utility 0 Perform the following steps to write MAC (Media Access Control) information to EEPROM: Use the MAC.BAT utility to write the MAC.CFG file to the EEPROM under DOS mode. 1. Use a text editor (Ex: Notepad) to open the MAC.CFG file. See the MAC.CFG contents in Figure 2- - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 78
Crisis Disk Recovery 0 1. Plug in the USB flash disk. 2. Select the Fast Format option and click Start. Then click Next. Figure 2-27. USB Flash Crisis Disk 3. Click Format and then Exit to complete the operation. 2-26 Figure 2-28. USB Flash Crisis Disk System Utilities - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 79
them down, then plug in AC power. The power button flashes orange. 7. Press Power button and the system will enter crisis mode to flash the BIOS. System Utilities 2-27 - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 80
2-28 System Utilities - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 81
CHAPTER 3 Machine Maintenance Procedures - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 82
Battery Pack Removal 3-8 Battery Pack Installation 3-8 Dummy Card Removal 3-9 Dummy Card Installation 3-9 Keyboard Removal 3-10 Keyboard Wireless Local Area Network) Board Removal 3-17 WLAN Board Installation 3-17 RTC Battery Removal 3-18 RTC Battery Bluetooth Board Removal 3-31 Bluetooth - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 83
LCD Module Installation 3-40 DC-IN Cable Removal 3-41 DC Cable Installation 3-42 LCD Bezel Removal 3-43 LCD Bezel Installation 3-45 Camera Module Removal 3-46 Camera Module Installation 3-47 LCD Panel Removal 3-48 LCD Panel Installation 3-49 LCD Bracket Removal 3-50 LCD Bracket - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 84
3-4 - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 85
Machine Maintenance Procedures Introduction 0 This chapter contains general information about the computer, a 3.5D M2.5*6.0 Ni M2.5*5.0 M3.0*3.0 Ni ICW50 CPU Thermal Screw Quantity 14 11 4 2 21 4 4 Acer Part No. 86.R4F02.002 86.R4F02.004 86.R4F02.007 86.R4F02.003 86.R4F02.001 86.R4F02.005 86.R4F02 - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 86
components may need to be removed and installed during servicing. Battery SD Dummy Card Keyboard Base Door ODD Module DIMM Modules HDD Module WLAN Module RTC Battery Upper Cover Speaker Touchpad Power Board ODD Board USB Board Bluetooth Board Mainboard LCD Module LCD Bezel DC-IN - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 87
any maintenance procedures: 1. Remove power (A) from the system and peripherals. 2. Remove all cables from system. A Figure 3-2. AC Adapter Outlet 3. Put system on a stable work surface. Machine Maintenance Procedures 3-7 - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 88
battery bay. (Figure 3-3) C B A Figure 3-3. Battery + IMPORTANT: Follow local regulations for battery (C) disposal. (Figure 3-3) Battery Pack Installation 0 1. Hold latch (B) in release position and install battery (C). (Figure 3-3) 2. Lock battery lock/unlock latch (A). (Figure 3-3) 3-8 Machine - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 89
from the spring latch. (Figure 3-4) 2. Remove dummy card (A). (Figure 3-4) A Figure 3-4. Dummy Card Dummy Card Installation 0 1. Insert dummy card (A). (Figure 3-4) 2. Push card until spring latch locks. Machine Maintenance Procedures 3-9 - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 90
from the keyboard. (Figure 3-5) Figure 3-5. Keyboard Latches 2. Turn the keyboard over so that the keys are face down on the palm rest (C). (Figure 3-6) 3. Disconnect keyboard FPC (A) from mainboard connector (B). (Figure 3-6) B C A 3-10 Figure 3-6. Keyboard FPC Machine Maintenance Procedures - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 91
(Figure 3-6) 2. Connect keyboard FPC (A) to mainboard connector (B). (Figure 3-6) 3. Turn the keyboard over and align the keyboard with the indentation in the upper cover. 4. Press down to secure the latches on the upper cover. (Figure 3-5) 5. Install battery. Machine Maintenance Procedures 3-11 - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 92
ODD (Optical Disk Drive) Module Removal 0 Prerequisite: Battery Pack Removal 1. Remove one (1) screw (A) from lower cover. (Figure 3-7) B A Figure 3-7. ODD Module in (D) from ODD module. 5. Remove ODD bezel (E) from ODD module. C E D C 3-12 Figure 3-8. ODD Module Machine Maintenance Procedures - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 93
(D) on ODD module and secure two (2) screws (C). (Figure 3-8) 3. Insert ODD module (B) into ODD module bay. (Figure 3-7) 4. Install and secure screw (A) to lower cover. (Figure 3-7) 5. Install battery. ID Size A M2.5*6.0 C M2.0*3.0 Quantity 1 2 Screw Type Machine Maintenance Procedures 3-13 - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 94
Base Door Removal 0 Prerequisite: Battery Pack Removal 1. Locate base door (B) on lower cover. (Figure 3-9) 2. Remove two (2) screws (A). (Figure cover. (Figure 3-9) 2. Secure door to lower cover with two (2) screws (A). (Figure 3-9) 3. Install battery pack. 3-14 Machine Maintenance Procedures - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 95
DIMM (Dual In-line Memory Module) Module Removal 0 Prerequisite: Base Door Removal 1. Find DIMM (D) in the component bay. (Figure 3-10) A BC D Figure 3-10. Component Location 2. Push DIMM clips (A) outwards. (Figure 3-11) B A Figure 3-11. DIMM Modules Machine Maintenance Procedures 3-15 - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 96
connector (B). (Figure 3-11) 2. Push down on DIMM until module clips (A) lock in position. (Figure 3-11) 3. Repeat steps 2 and 3 for remaining modules. 4. Install base door. 3-16 Machine Maintenance Procedures - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 97
WLAN (Wireless Local Area Network) Board Removal 0 Prerequisite: Base Door Removal 1. Find WLAN board (B) in the component bay. ( and auxiliary (A) antenna cables on WLAN board. (Figure 3-12) 4. Install base door. ID Size D M2.5*3.0 Quantity 1 Screw Type Machine Maintenance Procedures 3-17 - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 98
local regulations for battery (Figure 3-13) disposal. 3. Remove RTC battery from mainboard connector. (Figure 3-13) RTC Battery Installation 0 1. Put RTC battery (A) into the mainboard connector and press down to secure it. (Figure 3-13) 2. Install base door. 3-18 Machine Maintenance Procedures - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 99
HDD module from component bay. 5. Remove four (4) screws (C) from HDD bracket (D). (Figure 3-15) C C DB C DB Figure 3-15. HDD Module 6. Remove HDD bracket (D) from HDD module. Machine Maintenance Procedures C 3-19 - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 100
(B) to secure it. (Figure 3-14) 5. Install one (1) screw (A) to secure HDD module. (Figure 3-14) 6. Install base door. ID Size A M2.5*8.0 Quantity 1 Screw Type C M3.0*3.0 4 3-20 Machine Maintenance Procedures - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 101
cover. (Figure 3-16) Figure 3-16. Lower Cover Screw Location 2. Remove eight (8) securing screws (A) from the upper cover. (Figure 3-17) A Figure 3-17. Upper Cover Screw Location Machine Maintenance Procedures 3-21 - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 102
edges of the upper cover to release the latches. (Figure 3-19) Figure 3-19. Lower Cover Removal 5. Remove the upper cover from the lower cover. 3-22 Machine Maintenance Procedures - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 103
to the lower cover. (Figure 3-16) 5. Install HDD module. ID Green Callout Red Callout Size M2.0*3.0 M2.5*8.0 A M2.5*5.0 (red call out) Quantity 4 10 8 Screw Type Machine Maintenance Procedures 3-23 - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 104
1. Find speaker (A) on upper cover. (Figure 3-20) A 0 B C Figure 3-20. Upper Cover Component Location 2. Remove speaker cable (B) from cable guides (C). (Figure 3-21) 3. Remove two (2) screws (D) from upper cover. (Figure 3-21) D C B Figure 3-21. Speaker 4. Remove speaker from upper cover - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 105
Installation 0 1. Install speaker (A) on upper cover. (Figure 3-20) 2. Install and secure two (2) screws (D). (Figure 3-21) 3. Install speaker cable (B) into cable guides (C). (Figure 3-21) 4. Install upper cover. ID Size D M2.5*3.0 Quantity 2 Screw Type Machine Maintenance Procedures 3-25 - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 106
(A) on upper cover. (Figure 3-22) 3. Install and secure one (1) screw (B) to lower cover. (Figure 3-22) 4. Install upper cover. ID Size B M2.5*3.0 Quantity 1 Screw Type 3-26 Machine Maintenance Procedures - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 107
the touchpad as shown in Figure 3-23. 3. Connect touchpad FFC (A) to touchpad connector (B). (Figure 3-23) 4. Install touchpad FFC to touchpad. (Figure 3-23) 5. Install upper cover. Machine Maintenance Procedures 3-27 - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 108
board FFC (A) from mainboard connector (C). (Figure 3-25) C A B D Figure 3-25. USB Module 5. Remove screw (D) from lower cover. (Figure 3-25) 6. Remove USB module from lower cover. 3-28 Machine Maintenance Procedures - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 109
board FFC (A) to module connector (B). (Figure 3-25) 4. Connect USB board FFC (A) to mainboard connector (C). (Figure 3-25) 5. Install upper cover. ID Size D M2.5*3.0 Quantity 1 Screw Type Machine Maintenance Procedures 3-29 - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 110
screw (B) to lower cover. (Figure 3-26) 3. Connect ODD board FFC to mainboard connector (A). (Figure 3-26) 4. Install upper cover. ID Size B M2.5*5.0 Quantity 1 Screw Type 3-30 Machine Maintenance Procedures - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 111
3. Remove the Bluetooth board from the lower cover. (Figure 3-27) Bluetooth Board Installation 0 1. Connect Bluetooth cable (B) to Bluetooth board connector (A). (Figure 3-27) 2. Install and secure Bluetooth board to lower cover. (Figure 3-27) 3. Install upper cover. Machine Maintenance Procedures - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 112
Figure 3-28) C E D E A B Figure 3-28. Mainboard Location 2. Remove Bluetooth cable (B) from cable guides. (Figure 3-28) 3. Disconnect LVDS cable from mainboard connector (C). (Figure 3-28) 4. 6. Put computer with the LCD module flat on the surface. (Figure 3-29) 3-32 Machine Maintenance Procedures - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 113
still connected to the mainboard. F Figure 3-30. Mainboard 9. Disconnect the DC-IN cable from the mainboard connector (F). (Figure 3-30) 10. Remove mainboard from the device. Machine Maintenance Procedures 3-33 - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 114
3-28) 8. Connect microphone cable (D) to mainboard connector. (Figure 3-28) 9. Put Bluetooth cable (B) into cable guides. (Figure 3-28) 10. Install USB board. 11. Install ODD board. 12. Install Bluetooth board. ID Size E M2.5*5.0 Quantity 4 Screw Type 3-34 Machine Maintenance Procedures - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 115
of fan next to heatsink. (Figure 3-32) 2. Secure fan to heatsink with adhesive tape (C). (Figure 3-32) 3. Connect fan to mainboard connector (B). (Figure 3-32) 4. Install mainboard. Machine Maintenance Procedures 3-35 - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 116
(B) from heatsink. (Figure 3-33) 3. Loosen two (2) captive screws (C) from heatsink. (Figure 3-33) C 3 2 B 1 4 B Figure 3-33. Thermal Module 4. Remove heatsink from mainboard. 3-36 Figure 3-34. Thermal Module Machine Maintenance Procedures - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 117
: Circuit boards >10 cm² have been highlighted with a yellow rectangle as shown in Figure 3-35. Remove the Circuit board and follow local regulations for disposal. Machine Maintenance Procedures 3-37 - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 118
ID Size B ICW50 CPU Thermal Screw Quantity 4 Screw Type 3-38 Machine Maintenance Procedures - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 119
LCD (Liquid Crystal Display) Module Removal 0 Prerequisite: Mainboard Removal 1. Remove four (4) screws (A) from LCD hinges. (Figure 3-36) A A Figure 3-36. LCD Hinge Screws 2. Remove the upper cover from the LCD module. (Figure 3-37) Figure 3-37. LCD Module Machine Maintenance Procedures 3-39 - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 120
all cables are moved away from the device to avoid damage during removal. LCD Module Installation 0 1. Align LCD hinges with the hinge guides on the upper cover. (Figure 3-37) 2. Install and secure four (4) screws (A). (Figure 3-36) 3. Install mainboard. ID Size A M2.5*5.0 Quantity 4 Screw Type - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 121
Removal 1. Find DC-IN (Direct Current Input) cable (A) in lower cover. (Figure 3-38) A Figure 3-38. DC-IN Cable Location 2. Remove DC-IN cable from cable guides (B). (Figure 3-39) B Figure 3-39. DC-IN Cable 3. Remove DC-IN cable from lower cover. (Figure 3-39 - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 122
DC Cable Installation 0 1. Install DC-IN cable to lower cover (A). (Figure 3-38) 2. Install DC-IN cable into cable guides (B). (Figure 3-39) 3. Install mainboard. 3-42 Machine Maintenance Procedures - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 123
module. (Figure 3-40) A Figure 3-40. LCD Bezel 3. Lift the bottom of the bezel up releasing it from the latches. (Figure 3-41) Figure 3-41. LCD Bezel Machine Maintenance Procedures 3-43 - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 124
4. Continue releasing the latches along the sides of the bezel. (Figure 3-42) Figure 3-42. LCD Bezel 5. Lift the bezel from LCD module. (Figure 3-43) Figure 3-43. LCD Bezel 3-44 Machine Maintenance Procedures - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 125
LCD module. 3. Install and secure two (2) screws (A) to the LCD bezel. (Figure 3-40) 4. Install LCD module to lower cover. ID Size A M2.5*6.0 Quantity 2 Screw Type Machine Maintenance Procedures 3-45 - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 126
(C). (Figure 3-45) NOTE: NOTE: Take care not to damage the cable. B CB Figure 3-45. Camera Cable 3. Lift the camera module from the LCD cover. 3-46 Machine Maintenance Procedures - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 127
Camera Module Installation 0 1. Put camera module (A) on the LCD module. (Figure 3-44) 2. Connect the camera cable (B) to the camera module connector (C). (Figure 3-45) 3. Install LCD bezel. Machine Maintenance Procedures 3-47 - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 128
: LCD Bezel Removal 1. Remove the four (4) securing screws (A) from the LCD panel (B). (Figure 3-46) A A B A A Figure 3-46. LCD Panel 2. Remove the LVDS cable (C) from the cable guides. (Figure 3-47) C Figure 3-47. LVDS Cable 3. Lift the LCD panel (B) from LCD cover. (Figure 3-46) 3-48 - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 129
0 1. Put LCD panel (B) on the LCD cover. (Figure 3-46) 2. Put LVDS cable (C) in the cable guides. (Figure 3-47) 3. Install and secure four (4) screws (A) to the LCD panel. (Figure 3-46) 4. Install LCD bezel. ID Size A M2.5*4.0 Quantity 6 Screw Type Machine Maintenance Procedures 3-49 - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 130
3-48) 2. Install and secure six (6) screws (A) to the LCD bracket. (Figure 3-48) 3. Install LCD panel to LCD cover. ID Size A M2.0*3.0 Quantity 6 Screw Type 3-50 Machine Maintenance Procedures - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 131
from the top, remove the clear mylar tape (B). (Figure 3-50) 3. Disconnect the LVDS cable from the LCD panel connector (C). (Figure 3-50) B C Figure 3-50. LVDS Cable Machine Maintenance Procedures 3-51 - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 132
LVDS Cable Installation 0 1. Put LVDS cable into the LCD panel connector (C) and secure the clear mylar tape (B). (Figure 3-50) 2. Put LVDS cable (A) on the rear of the LCD panel. (Figure 3-49) 3. Install LCD panel to LCD cover. 3-52 Machine Maintenance Procedures - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 133
tabs (C) over to secure microphone set. (Figure 3-51) 3. Put adhesive tape onto microphone cable to secure it to LCD cover. (Figure 3-51) 4. Install LCD panel. Machine Maintenance Procedures 3-53 - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 134
3-52. WLAN Antenna 2. Lift foil (C) from antenna cables. (Figure 3-52) 3. Remove antenna cables from cable guides. (Figure 3-52) WLAN Antenna Installation 0 1. Put antenna cables into cable guides. (Figure 3-52) 2. Replace foil (C) to secure antenna cables. (Figure 3-52) 3. Put black (A) and white - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 135
CHAPTER 4 Troubleshooting - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 136
Information 4-3 Power On Issues 4-4 No Display Issues 4-5 LCD Failure 4-7 Keyboard Failure 4-8 Touchpad Failure 4-9 Internal Speaker Failure 4-10 Microphone Failure 4-12 USB Failure 4-13 Wireless Failure 4-14 Bluetooth Failure 4-15 Card Reader Failure 4-16 Thermal Module Failure 4-17 - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 137
. General Information 0 The following procedures are a guide for troubleshooting computer problems. The step by step procedures are designed to be performed as described. NOTE: NOTE: The diagnostic tests are intended for Acer products only. Non-Acer products, prototype cards, or modified options can - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 138
protectors between the computer and the electrical outlet. Plug the computer directly into a known serviceable electrical outlet. 4. Disconnect the power and open the casing to check the thermal unit 7. If the Issue is still not resolved, refer to Online Support Information. 4-4 Troubleshooting - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 139
internal and external by pressing Fn+F5. Reference product pages for specific model procedures. 2. Make sure the computer has power by checking to Power On Issues. 3. Drain stored power by removing the power cable and battery. Hold the power button for 10 seconds. 4. Connect the power and reboot - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 140
Refer to Maintenance Flowchart. NOTE: NOTE: Make sure that the computer is not running on battery alone as this may reduce display brightness. 2. Adjust the brightness to its highest level. Refer to the User Manual for instructions on adjusting the settings. If the display is too dim at the highest - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 141
LCD Failure 0 If the LCD fails, perform the following: Figure 4-3. LCD Failure Troubleshooting 4-7 - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 142
Keyboard Failure 0 If the Keyboard fails, perform the following: Figure 4-4. Keyboard Failure 4-8 Troubleshooting - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 143
Touchpad Failure 0 If the Touchpad fails, perform the following: Figure 4-5. Touchpad Failure Troubleshooting 4-9 - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 144
Sound Problems 0 Perform driver. 5. Make sure that all volume controls are set mid range: Click the volume icon on the taskbar Drag the slider to 50. Confirm that the volume is not muted. Click Mixer to verify that other audio applications are set to 50 and not muted. 4-10 Troubleshooting - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 145
. 9. Restore system and file settings from a known good date using System Restore. 10. If the issue is remains, repeat step 9, selecting an earlier time and date. 11. Reinstall the operating system. 12. If the issue is still not resolved, refer to Online Support Information. Troubleshooting 4-11 - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 146
tab. 5. Increase the volume to the maximum setting and click OK. 6. Test the microphone hardware: Select the microphone and click Configure. Select Set up on-screen prompts to complete the test. 7. If the Issue is still not resolved, refer to Online Support Information. 4-12 Troubleshooting - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 147
USB Failure 0 If the USB fails, perform the following: Figure 4-8. USB Failure Troubleshooting 4-13 - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 148
Wireless Failure 0 If the wireless fails, perform the following: Figure 4-9. Wireless Failure 4-14 Troubleshooting - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 149
Bluetooth Failure 0 If the wireless fails, perform the following: Figure 4-10. Bluetooth Failure Troubleshooting 4-15 - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 150
Card Reader Failure 0 If the card reader fails, perform the following: Figure 4-11. Card Reader Failure 4-16 Troubleshooting - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 151
Thermal Module Failure 0 If the thermal module fails, perform the following: Figure 4-12. Thermal Module Failure Troubleshooting 4-17 - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 152
Cosmetic Failure 0 If there are any cosmetic defects, perform the following: Figure 4-13. Cosmetic Failure 4-18 Troubleshooting - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 153
Other Functions Failure 0 1. Check if drives are functioning correctly. 2. Check if external modules are functioning correctly. 3. Change mainboard to check if current one is defective. Troubleshooting 4-19 - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 154
test to verify that there are no more errors. Undetermined Problems 0 The diagnostic problems attached devices are supported by the problems are found, replace the FRU. 3. Remove or disconnect all of the following devices: Non-Acer devices Printer, mouse, and other external devices Battery - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 155
Patching CPU microcode SEC_AFTER_MICROCODE_PATCH SEC 03 Setup Cache as RAM SEC_ACCESS_CSR* SEC 04 PCIE MMIO Base Address initial CPU speed SEC_SETUP_CAR_OK SEC 07 Cache as RAM test SEC_FORCE_MAX_RATIO* SEC 08 Tune CPU frequency ratio to maximum level Troubleshooting 4-21 - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 156
BIOS Recovery PEI_MEMORY_INSTALL PEI 80 Simple Memory test Recovery device Initialization PEI_RECOVERY_MEDIA_FOUND PEI 85 Found Recovery image PEI_RECOVERY_MEDIA_NOT_FOUND PEI 86 Recovery image not found PEI_RECOVERY_LOAD_FILE_DONE PEI 87 Load Recovery Image completed 4-22 Troubleshooting - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 157
Fail to initial Variable Service MTC Initial CPU Middle Initialization Multi-processor Middle Initialization SMBUS Driver Initialization 8259 Initialization RTC Initialization SATA Controller early Initialization Setup SMM Control service Setup Legacy Interrupt service Troubleshooting 4-23 - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 158
initialization BDS_CONNECT_USB_BUS BDS 1A USB BUS driver initialization BDS_CONNECT_USB_DEVICE BDS 1B USB device driver initialization BDS_NO_CONSOLE_ACTION BDS 1C Console device initial fail BDS_DISPLAY_LOGO_SYSTEM_INFO BDS 1D Display logo or system information 4-24 Troubleshooting - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 159
21 ISA BUS driver initialization BDS_START_ISA_FDD ROM BDS_ACPI_S3SAVE BDS 2D Save S3 resume required data in RAM BDS_READY_TO_BOOT_EVENT BDS 2E Last Chipset initial before boot to BDS 35 Fast Recovery Start Flash. * 3rd party relate functions - Platform dependence. Troubleshooting 4-25 - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 160
during S3 resume S3_BEFORE_RESTORE_ACPI_CALLBACK PEI C9 Start to restore system configuration in SMM S3_AFTER_RESTORE_ACPI_CALLBACK PEI CA Restore system configuration in SMM complete S3_GO_TO_FACS_WAKING_VECTOR PEI from S1 System wake up from S3 System wake up from S4 4-26 Troubleshooting - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 161
SMM_ACPI_DISABLE_START SMM 0xA8 SMM_ACPI_DISABLE_END SMM 0xA9 Description Identify Flash device in SMM SMM service initial OS call ACPI enable function ACPI enable function complete Enter S1 Enter Used by Insyde debugger 0xD7 DDT Cable Transmission Error (Set address fail) Troubleshooting 4-27 - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 162
4-28 Troubleshooting - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 163
CHAPTER 5 Jumper and Connector Locations - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 164
Mainboard Jumper and Connector Locations 5-3 USB Board Jumper and Connector Locations 5-5 Power Board Jumper and Connector Locations 5-6 Clearing Password Check and BIOS Recovery 5-7 Clearing Password Check 5-7 Clear CMOS Jumper 5-8 BIOS Recovery by Crisis Disk 5-8 5-2 - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 165
Connect to Right Speaker JLED1 Connect to Power board (with FFC) JSPK2 Connect to Left Speaker JMIC2 Connect to Internal MIC JKB1 Connect to Keyboard SW1 / SW2 Left button / Right button JTP1 Connect to Touchpad (with FFC) LED1 / LED2 Power State Indicator JUSB2 Connect to USB board (with - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 166
Figure 5-2. Mainboard Bottom Table 5-2. Mainboard Bottom Item Description PJP2 Connect of Battery PJP1 DC-IN Jack Item JHP1 JBT1 JDIMM1 / JDIMM2 JCRT1 JRJ45 JHDMI1 JMINI1 JUSB1 JMIC1 DDR3 Memory Socket JHDD1 Connector of D-Sub JODD1 RJ45 of - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 167
USB Board Jumper and Connector Locations 0 Figure 5-3. USB Board Table 5-3. USB Board Item Description JUSB1 / JUSB2 USB connector JP1 Connect to mainboard (w/ FFC) Jumper and Connector Locations 5-5 - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 168
Power Board Jumper and Connector Locations 0 Figure 5-4. Power Board Top Figure 5-5. Power Board Bottom Table 5-4. Power Board Item Description JP1 Connect to mainboard (w/ FFC) 5-6 Jumper and Connector Locations - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 169
with the standard operating procedures of clearing password and BIOS recovery for the eMachines E644/E644G. The machine provides one Hardware Open Gap on main board for clearing password check, and one hot key for enabling BIOS Recovery. Clearing Password Check 0 NOTE: NOTE: The following procedure - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 170
R582 Clear CMOS Jumper Description BIOS Recovery by Crisis Disk 0 BIOS Recovery Boot Block 0 BIOS Recovery Boot Block is a special block of BIOS. It is used to boot up the system with minimum BIOS initialization. Users can enable this feature to restore the BIOS firmware to a successful one - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 171
Steps for BIOS Recovery from USB Storage 0 NOTE: NOTE: Prior to performing the recovery, prepare a Crisis USB key. The complete, the system auto restarts with a workable BIOS. 8. Update the latest version BIOS for this machine by regular BIOS flashing process. Jumper and Connector Locations 5-9 - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 172
5-10 Jumper and Connector Locations - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 173
CHAPTER 6 FRU (Field Replaceable Unit) List - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 174
Exploded Diagrams 6-4 FRU List 6-6 Screw List 6-18 6-2 - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 175
(Field Replaceable Unit) listing in global configurations for the eMachines E644/E644G. Refer to this chapter whenever ordering for parts to printed Service Guide. Users MUST use the local FRU list provided by the regional Acer office to order FRU parts for repair and service of customer machines. - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 176
6 7 Figure 6-1. Upper & Lower Cover Exploded Diagram Table 6-1. Upper & Lower Cover Exploded Diagram No. Description 1 Upper Cover 2 Fan 3 Heatsink 4 Mainboard Acer Part No. 60.NCV02.001 23.RD502.001 60.RDS02.001 MB.NCY02.001 No. Description 5 ODD Board 6 Lower Cover 7 Lower Logic Door - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 177
1 2 3 6 7 4 5 Figure 6-2. LCD Assembly Exploded Diagram Table 6-2. LCD Assembly Exploded Diagram No. Description Acer Part No. No. Description 1 LCD Bezel 60.BQ502.004 5 LCD Cover 2 LED Panel LK.15605.010 6 LVDS w/ Camera 3 Camera 57.WW102.001 7 LCD Bracket (R) 4 LCD - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 178
3S2P PANASONIC 6 cell 4400mAh Main COMMON ID:AS10D71 Battery SIMPLO AS10D Li-Ion 3S2P SAMSUNG 6 cell 4400mAh Main COMMON ID:AS10D FOXCONN BLUETOOTH BRM 2046 BT3.0 (T60H928.33) F/W:861 FOXCONN BLUETOOTH BRM 2070 (T77H114.01) BT 3.0 FOXCONN BLUETOOTH ATH BU12 Acer Part No. AP.06501.026 AP.06503.024 - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 179
Table 6-3. FRU List Category Description POWER BOARD Acer Part No. 55.NCV02.001 CABLE USB BOARD ODD BOARD 55.NCV02.002 55.NCV02.003 FOXCONN WIRELESS LAN BROADCOMM 43225 2X2 BGN (HM) T77H103.00 LITEON WIRELESS LAN ATHERIS HB97 2X2 BGN (HM) WN6603AH FOXCONN WIRELESS LAN ATHEROS HB97 2X2 BGN (HM) - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 180
ISRAEL 3 PIN POWER CORD INDIA 3 PIN POWER CORD TWN 3 PIN POWER CORD ARGENTINA 3 PIN POWER CORD 3 PIN BRAZIL CASE/COVER/BRACKET ASSEMBLY UPPER CASE ASSY Acer Part No. 27.TAVV5.001 27.TAVV5.002 27.TAVV5.003 27.TAVV5.004 27.TAVV5.005 27.TAVV5.006 27.TAVV5.007 27.TAVV5 - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 181
-UMA Acer Part No Super-Multi DRIVE 12.7mm Tray DL 8X GT34N LF W/O bezel SATA Zero Power Supported, PCC LD (HF + Windows 7) ODD HLDS Super-Multi DRIVE 12.7mm Tray DL 8X UJ8A0 LF W/O bezel SATA (HF + Windows 7) Foxconn Yentai Factory ODD TOSHIBA Super-Multi DRIVE 12.7mm Tray DL 8X TS-L633F LF W/O - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 182
Table 6-3. FRU List Category Description Acer Part No. HDD/HARD DISK DRIVE HDD HGST 2.5" 5400rpm 250GB HTS545025B9A300 Panther B SATA LF F/W:C60F Disk imbalance criteria = 0.014g-cm KH.25007.016 HDD SEAGATE 2.5" - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 183
AC7T_A10B AC7T Internal 17 Standard 103KS Black Arabic Texture Keyboard ACER AC7T_A10B AC7T Internal 17 Standard 103KS Black Chinese Texture Keyboard ACER AC7T_A10B AC7T Internal 17 Standard 103KS Black Russian Texture Keyboard ACER AC7T_A10B AC7T Internal 17 Standard 103KS Black US International - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 184
AC7T_A10B AC7T Internal 17 Standard 104KS Black FR/Arabic Texture Keyboard ACER AC7T_A10B AC7T Internal 17 Standard 104KS Black Nordic Texture Keyboard ACER AC7T_A10B AC7T Internal 17 Standard 104KS Black SLO/CRO Texture Keyboard ACER AC7T_A10B AC7T Internal 17 Standard 104KS Black CZ/SK Texture - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 185
6-3. FRU List Category Description ANTENNA WLAN-MAIN ANTENNA WLAN-AUX LED CABLE FOR W/CMOS LED COVER-BLACK LCD BEZEL FOR W/CMOS LED BRACKET R&L CAMERA 1.3M Acer Part No. 50.R4F02.005 50.R4F02.006 50.R4F02.009 60.NB202.003 60.NB202.004 33.R4F02.004 57.R4F02.001 FRU (Field - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 186
220nit 8ms 600:1 LED LCD AUO 15.6"W WXGA Glare B156XW02 V6 LF 200nit 8ms 400:1 ASSY LED LCD MODULE 15.6"W WXGA GLARE W/ANTENNA*2, W/O CCD, BLACK Acer Part No. LK.15605.010 LK.15606.012 LK.15608.011 LK.1560D.010 LK.1560A.004 LK.15605.019 6M.NCW02.001 LED COVER - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 187
Table 6-3. FRU List Category Description LCD BEZEL FOR W/O CMOS Acer Part No. 60.NBF02.001 MAINBOARD LED BRACKET R&L 33.R4F02.004 CAMERA 1.3M 57.R4F02.001 LED LCD AUO 15.6"W WXGA Glare B156XW02 V2 LF - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 188
-DIMM DDRIII 1066 4GB M471B5273BH1-CF8 LF 256*8 0.055um Memory ELPIDA SO-DIMM DDRIII 1333 4GB EBJ41UF8BAS0-DJ-F LF 256*8 0.055um THERMAL MODULE-UMA W/O FAN Acer Part No. KN.1GB07.004 KN.1GB0B.035 KN.1GB0H.017 KN.2GB03.021 KN.2GB09.009 KN.2GB0B.030 KN.2GB0G.018 KN.2GB07 - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 189
Table 6-3. FRU List Category SPEAKER Description MIC SET-DIS & UMA FOR AS5336, AS5736Z, ENTK36, ENTK37, NV51M Acer Part No. 23.R5202.001 SPEAKER L MISCELLANEOUS LCD SCREW PAD 23.R4F02.003 47.R4F02.001 FRU (Field Replaceable Unit) List 6-17 - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 190
3.0L K 4.6D 0.8T ZK NL SCREW 3.0D 3.0L K 4.9D NI SCREW 2.5D 3.2L K 6D NI SCREW 2.0D 3L K 3.5D ZK NL SCREW ASSY CPU THERMAL 0 Acer Part No. 86.R4F02.001 86.R4F02.002 86.R4F02.003 86.R4F02.004 86.R4F02.005 86.R4F02.006 86.R4F02.007 86.R4F02 - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 191
CHAPTER 7 Model Definition and Configuration - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 192
eMachines E644 7-3 eMachines E644G 7-8 7-2 - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 193
Model Definition and Configuration eMachines E644 0 Table 7-1. RO, Description Model RO Country Acer Part No Description eME644-C5 EMEA Germany 2G32Mnkk LX.NCV02.008 eME644-C52G32Mnkk W7HP64eSDE1 UMACkk_3 1*2G/320/6L2.2/2R/CB_GN_1.3 C_AN_DE11 eME644-C5 EMEA Germany - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 194
Germany 4G50Mnkk LX.NCV02.006 eME644-E354G50Mnkk W7HP64eSDE1 UMACkk_3 2*2G/500_L/6L2.2/2R/CB_bgn_1 .3C_AN_DE11 Table 7-2. CPU, LCD, VGA Chip Model Country Acer Part No CPU eME644-C52 Germany G32Mnkk LX.NCV02.008 AMDC50B eME644-C52 Germany G50Mnkk LX.NCV02.009 AMDC50B eME644-E35 Russia - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 195
SO2GBIII10 SO2GBIII10 SO2GBIII10 SO2GBIII10 SO2GBIII10 SO2GBIII10 SO2GBIII10 SO2GBIII10 Memory 2 N N N N N N N N N N SO2GBIII10 SO2GBIII10 Table 7-4. HDD, ODD, Extra SW Model Country Acer Part No HDD (GB) ODD eME644-C52 Germany G32Mnkk LX.NCV02.008 N320GB5.4KS NSM8XS eME644-C52 Germany - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 196
7-5. Card Reader, Wireless LAN, NB Chipset Model Country Acer Part No Card WiFi BG AMD A50M FCH 3rd WiFi 2x2 AMD A50M BGN FCH 3rd WiFi 2x2 AMD A50M BGN FCH 3rd WiFi 2x2 AMD A50M BGN FCH 3rd WiFi 2x2 AMD A50M BGN FCH 3rd WiFi 2x2 AMD A50M BGN FCH 3rd WiFi BG AMD A50M FCH 3rd WiFi - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 197
, Adapter, Camera Model Country Acer Part No Battery eME644-C52 Germany G32Mnkk LX.NCV02.008 6CELL2.2 eME644-C52 Germany G50Mnkk LX.NCV02.009 6CELL2.2 eME644-E35 Russia 2G25Mikk LX.NCV0C.001 6CELL2.2 eME644- - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 198
eMachines E644G 0 Table 7-7. RO, Description Model RO Country eME644G-E EMEA Russia 352G32Mikk eME644G-E EMEA Russia 352G32Mikk eME644G-E EMEA Russia 353G32Mikk Acer _XT Table 7-9. VRAM 1, Memory 1, Memory 2 Model Country Acer Part No eME644G-E Russia 352G32Mikk LX.NCY08.001 eME644G-E - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 199
-E3 Russia 53G32Mikk LX.NCY01.001 2-in-1 card reader Wireless LAN 3rd WiFi BG 3rd WiFi BG 3rd WiFi BG NB Chipset AMD A50M FCH AMD A50M FCH AMD A50M FCH Table 7-12. Battery, Adapter, Camera Model Country Acer Part No Battery eME644G-E3 Russia 52G32Mikk LX.NCY08.001 6CELL2.2 eME644G-E3 - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 200
7-10 Model Definition and Configuration - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 201
CHAPTER 8 Test Compatible Components - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 202
Microsoft® Windows® 7 Environment Test 8-4 8-2 - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 203
lists for components, adapter cards, and peripherals which have passed these tests. Regarding configuration, combination and test procedures, please refer to the eMachines E644/E644G. Compatibility Test Report released by the Acer Mobile System Testing Department. Test Compatible Components 8-3 - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 204
Microsoft® Windows® 7 Environment Test 0 Table 8-1. Test Compatible Components Vendor Type Description Part PLM00004 Conexant Conexant CX-20584 Conexant Audio Codec CX-20584 LZ.21000.086 Battery 10001063 SONY 6CELL2.2 Battery SONY AS10D Li-Ion 3S2P SONY 6 cell 4400mAh Main COMMON ID: - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 205
SAMSUNG 6 cell 4400mAh Main COMMON ID:AS10H75 BT.00607.132 60013145 SAMSUNG SDI 6CELL2.2 Battery SAMSUNG AS10D Li-Ion 3S2P SAMSUNG 6 cell 4400mAh Main COMMON ID:AS10D61 BT.00606.008 Bluetooth 10001018 HON HAI BT 2.1 Foxconn Bluetooth ATH BU_12 BH.21100.012 10001018 HON HAI BT 3.0 Foxconn - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 206
Table 8-1. Test Compatible Components Vendor Type Description Part No. 60001922 TOSHIBA DIGI N640GB5.4KS HDD TOSHIBA 2.5" 5400rpm 640GB HGST 2.5" 5400rpm 320GB HTS545032B9A300 Panther B SATA LF F/W:C60F Disk imbalance criteria = 0.014g-cm KH.32007.008 8-6 Test Compatible Components - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 207
SATA 8MB LF+HF F/W:0001SDM1 KH.75001.011 Keyboard 60004864 DARFON AC7T_A10B Keyboard ACER AC7T_A10B AC7T Internal 17 Standard Black NONE Y2010 Acer Texture KB.I170A.143 LAN 10017383 Atheros AR8151L WXGA Glare LTN156AT02-A11 LF 220nit 8ms 500:1 LK.15606.012 Test Compatible Components 8-7 - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 208
Table 8-1. Test Compatible Components Vendor Type Description Part No. 60003089 LG NLED15.6WXGAG LED LCD LPL 15.6"W WXGA Glare LP156WH2- 0.065um 60004668 ELPIDA SO4GBIII13 Memory ELPIDA SO-DIMM DDRIII KN.4GB09.00 1333 4GB EBJ41UF8BAS0-DJ-F 1 LF 256*8 0.055um 8-8 Test Compatible Components - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 209
12.7mm Tray DL 4X DS-6E2SH LF W/O bezel SATA (HF + Win7 + 3D) KO.0040F.006 10001070 PHILIPS NSM8XS ODD PLDS Super-Multi DRIVE UJ8A0 LF W/O bezel SATA (HF + Windows 7) Foxconn Yentai Factory KU.00807.075 60001922 TOSHIBA DIGI NSM8XS ODD TOSHIBA Super-Multi DRIVE Test Compatible Components 8-9 - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 210
Table 8-1. Test Compatible Components Vendor EAST ODD HLDS Super-Multi DRIVE 12.7mm Tray DL 8X GT34N LF W/O bezel SATA Zero Power Supported, PCC LD (HF + Windows 7) KU.0080D.05 7 610105 HLDS NBDCB4XS ODD HLDS BD COMBO 12 KI.23300.014 WiFi Antenna 10000105 WNC PIFA PIFA LZ.23500.006 8-10 - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 211
8-1. Test Compatible Components Vendor Type Description Wireless LAN 10001023 LITE-ON 3rd WiFi 2x2 BGN Liteon Wireless LAN Atheris HB97 2x2 BGN (HM) WN6603AH 23707801 FOXCONN TW 3rd WiFi 2x2 BGN Foxconn Wireless LAN Broadcomm 43225 2x2 BGN (HM) T77H103.00 23707801 FOXCONN TW 3rd WiFi 2x2 - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 212
8-12 Test Compatible Components - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 213
CHAPTER 9 Online Support Information - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 214
Introduction 9-3 9-2 - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 215
be obtained directly from Acer CSD Taiwan. Acer's Website offers convenient and valuable support resources. In the Technical Information section users can download information on all of Acer's Notebook, Desktop and Server models including: Service guides for all models BIOS updates Software - eMachines E644G | eMachines E644 and E644G Series Serivce Guide - Page 216
9-4 Online Support Information
eMachines E644/E644G
SERVICE
GUIDE