eMachines ET1160 8512161 - eMachines Desktop Hardware Reference Guide
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- eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 1
Computer Reference Guide - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 2
- eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 3
your computer 17 Turning off your computer 17 Restarting (rebooting) your computer 19 Using the keyboard 20 Using the mouse 22 Using optical drives 24 Features 24 Loading an optical disc 24 Identifying optical drive types 24 Playing discs 26 Creating discs 27 Using the memory card reader - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 4
an optical disc drive 42 Replacing the media panel 44 Adding or replacing a hard drive 47 Replacing the heat sink and processor 49 Adding or replacing an expansion card 52 Replacing the system battery 53 Replacing the system board 54 Chapter 5: Maintaining Your Computer 57 Setting up - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 5
70 Transferring files and settings manually 70 Chapter 6: Troubleshooting 73 Safety guidelines 74 First steps 74 Troubleshooting 75 Add-in cards 75 Audio 75 CD or DVD drives 75 Display 77 DVD drives 77 Ethernet 78 Expansion cards 79 File management 79 Hard drive 80 Internet 81 - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 6
Recovering pre-installed software and drivers 95 Using Microsoft System Restore 99 Recovering your system to its factory condition . . . . 102 Recovering your system using the Windows DVD . . . 103 Telephone support 104 Before calling Customer Care 104 eMachines contact information 105 Self - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 7
Chapter 1 About This Reference • About this guide • Accessing the online User Guide • eMachines contact information • Microsoft Certificate of Authenticity • For more information 1 - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 8
shown on your computer's label. The Support page also has links to additional eMachines documentation and detailed specifications. Accessing the online User Guide In addition to this guide, your User Guide has been included on your hard drive. Your User Guide is an in-depth, easy-to-read manual that - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 9
assistance. Technical Support Serial number telephone number Microsoft Certificate of Authenticity The Microsoft Certificate of Authenticity label found on the back or side of your computer includes the product key code for your operating system. If you ever reinstall Windows from the installation - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 10
Chapter 1: About This Reference 4 - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 11
Chapter 2 Checking Out Your Computer • Front • Back 5 - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 12
Front Chapter 2: Checking Out Your Computer DVD/CD drive DVD/CD drive (optional) Memory card reader (optional) Power button/ power indicator USB ports Microphone jack Headphone jack 6 - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 13
www.emachines.com Component Icon Optical disc drive Memory card reader Power button/power indicator USB ports Microphone jack Headphone jack Description Use this drive to listen to audio CDs, install games and programs, watch DVDs, and store large files onto recordable discs (depending on drive - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 14
Out Your Computer Back Important Your computer's hardware options and port locations may vary from this illustration. Power connector Voltage VGA) port Description Plug the power cord into this connector. The switch is preset at the factory. Make sure that this is set to the correct voltage for - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 15
www.emachines.com Component Icon USB ports Microphone jack (pink plug) Headphone Internet connection) into this jack. For more information, see "Learning about the Internet" in the online User Guide and "Connecting to a broadband modem or network" on page 15. Plug an external audio input source ( - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 16
Chapter 2: Checking Out Your Computer 10 - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 17
• Preparing power connections • Connecting to a broadband modem or network • Connecting a dial-up modem • Starting your computer • Turning off your computer • Restarting (rebooting) your computer • Using the keyboard • Using the mouse • Using optical drives • Using the memory card reader • Adjusting - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 18
Up and Getting Started Working safely and comfortably Before using your computer, follow these general guidelines for setting up a safe and comfortable work area and avoiding discomfort and strain: • Keep hands and arms parallel to the floor. • Adjust the screen so it is - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 19
or curtains on windows, and by installing a glare screen filter. • Use soft, indirect lighting in your work area. Do not use your computer in a dark room. • Set paper holders at the back of the chair so it supports the lower curve of your spine. You can use a pillow or cushion to provide extra - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 20
your computer. An uninterruptible power supply (UPS) supplies battery power to your computer during a power failure. Although you cannot run your computer for an extended period of time with a UPS, a UPS lets you run your computer long enough to save your work and shut down your computer normally - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 21
to 230. The power supply, a component built into your computer, provides power to the system board, add-in cards, and peripheral devices. The power supply's voltage selection for your location is typically set at the factory, but you can change it to match the electrical service available in your - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 22
to the setup poster. 2 Press the power button on the front of your computer. If your computer does not turn on, check the power cord connections. Important Your computer has a built-in, variable-speed fan. In addition, your computer uses a powerful processor which produces heat and has its own - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 23
into Sleep mode is the easiest way to power down your computer. Although it does not turn your computer completely off, it does turn off or slow down most system operations to save power. It also saves your desktop layout so the next time you restore power, the programs are laid out just as you - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 24
a key on the keyboard, move the mouse, or press the power button. To turn off your computer: 1 Click (Start), click the arrow next to the lock icon, then click Shut Down. The computer turns off. 2 To completely disconnect all power (such as for servicing internal components), also disconnect the - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 25
need to restart (reboot) your computer. To restart your computer: 1 Click (Start), click the arrow next to the lock icon, then click Restart. Your computer turns off, then turns on again. 2 If your computer does not turn off, press and hold the power button until the computer turns off (about five - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 26
Chapter 3: Setting Up and Getting Started Using the keyboard The keyboard has several different types buttons Audio playback buttons Function keys Internet Navigation keys buttons Indicators Windows keys Directional keys Application key Numeric keypad Standard keyboard Function keys - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 27
emachines.com Feature Icon Editing buttons Function keys Internet buttons Audio playback buttons Navigation keys Indicators Windows keys to open the Windows Start menu. These keys can also be and E (Computer). Press this key to access shortcut menus and help assistants in Windows. Press these keys - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 28
Chapter 3: Setting Up and Getting Started Using the mouse Right button Left button Scroll wheel The mouse is a device that controls the pointer movement on the computer display. This illustration shows the standard mouse. As you move the mouse, the pointer (arrow) on the display moves in the same - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 29
dragging. For more information about how to adjust the double-click speed, pointer speed, right-hand or left-hand configuration, and other mouse settings, see the "Customizing" chapter in your online User Guide. For instructions on how to clean the mouse, see "Cleaning the mouse" on page 61. 23 - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 30
types Your computer may contain one of the following drive types. Press the drive's eject button, then look on the front of the drive's disc tray for one or more of the following logos: If your optical drive has Your drive type Use your drive for... this logo... is... CD Installing programs - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 31
recording video and data to CDs and double layer DVD+R discs. Note: To use the double layer capability of the double layer recordable DVD drive, the blank DVDs you purchase must state Double Layer, Dual Layer, or DL. Using other types of blank media will result in less capacity. RECORDER DVD-RAM - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 32
Chapter 3: Setting Up and Getting Started If your optical drive has Your drive type Use your drive for... this logo... is... Blu-ray Disc Installing programs, playing audio CDs, playing DVDs, playing Blu-ray Discs, accessing data, and recording video and data to CDs, DVD-RAM, DVD-R, DVD-RW, and - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 33
about playing HD-DVDs, see your online User Guide. Creating discs Recording to optical discs You can use the disc burning program on your computer to copy tracks from a music CD to your hard drive, copy or create data discs, create music CDs, create video DVDs, and more. For more information about - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 34
, MP3 player, or cellular telephone. (Your computer's memory card reader may look different.) Activity indicator Memory card reader slots Memory card types The memory card reader supports several memory card types. To determine which types are supported by your card reader and the slots to use for - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 35
the memory card reader. Adjusting the volume You can adjust volume using your speakers' controls or the Windows volume controls. You can also adjust the volume of specific sound devices in your computer. To adjust the overall volume using hardware controls: • If you are using external speakers, turn - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 36
Setting Up and Getting Started 2 Click and drag the slider up to increase volume and down to decrease volume. 3 To mute the volume, click (Mute). To restore corner of the window to close it. Help For more information about adjusting the volume, click Start, then click Help and Support. Type adjusting - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 37
Control Panel window opens. 3 Click Hardware and Sound, Sound, the Playback tab, then click Configure. -ORIf your computer has the Realtek Sound Effect Manager installed, double-click the Sound Effect Manager icon on the taskbar. The Realtek dialog box opens. 4 Follow the on-screen instructions to - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 38
Chapter 3: Setting Up and Getting Started Installing a printer, scanner, or other device Important Before you install a printer, scanner, or other peripheral device, see the device documentation and installation instructions. Your computer has one or more of the following ports: IEEE 1394 (also - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 39
Chapter 4 Upgrading Your Computer • Preventing static electricity discharge • Opening the case • Closing the case • Replacing the color panel • Installing memory • Replacing the system battery • Adding or replacing an optical disc drive • Replacing the media panel • Adding or replacing a hard drive - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 40
turn off your computer and unplug the power cord and modem and network cables before opening the case. To prevent risk of electric shock, do not insert any object into the vent holes of the power supply. The components inside your computer expansion cards by their edges or their metal mounting - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 41
and moving parts, turn off your computer, then unplug the power cord and modem cable before opening the case. To remove the side panel: 1 Follow the instructions in "Preventing static electricity discharge" on page 34. 2 Shut down your computer, then disconnect the power cord and modem, network - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 42
Chapter 4: Upgrading Your Computer Removing the front bezel To remove the front bezel: 1 Remove the side panel by following the instructions in "Removing the side panel" on page 35. 2 Press the three bezel retention tabs, then swing the left side of the bezel away from the computer and remove it. - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 43
www.emachines.com Closing the case Replacing the front bezel To replace the front bezel: 1 Slide the tabs on the right side of the bezel into the slots on the right side of the computer. Tabs 2 Swing the left side of the bezel in to insert the release tabs on the left side - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 44
the back of the side panel is flush with the back of the computer. 3 Tighten the two thumbscrews on the back edge of the side panel, then reconnect the cables and power cord. Replacing the color panel To replace the color panel on the front bezel: Tip If you have difficulty removing - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 45
www.emachines.com 2 Press firmly on the lower left and lower right parts of the color panel to release the panel from the front bezel. You should press the two points against the computer until you hear or feel a click, which is the sound of the panel's internal locking tabs unlocking. Press here - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 46
locked into place. Installing memory When you upgrade the computer memory, make sure that you install the correct type of memory module for your computer. Your computer uses DIMM memory. To install or replace DIMM memory: 1 Remove the side panel by following the instructions in "Removing the side - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 47
a click. 6 Replace the side panel by following the instructions in "Replacing the side panel" on page 38. 7 Return your computer to its upright position. 8 Reconnect the cables and the power cord. 9 Turn on your computer. Windows starts and the Windows desktop appears. 10 Click (Start), right-click - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 48
Chapter 4: Upgrading Your Computer Adding or replacing an optical disc drive Tools You need a Phillips screwdriver to add or replace an optical drive. To add replace an optical drive: 1 Remove the side panel by following the instructions in "Removing the side panel" on page 35. 2 Remove the front - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 49
www.emachines.com 6 Remove the two drive retention screws. Drive retention screws 7 Slide the drive forward and out of the drive bay. 8 Slide the new drive into the drive bay, line up the screw holes on the drive bay with the screw holes on the drive, then replace the two drive retention screws. 9 - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 50
Chapter 4: Upgrading Your Computer Replacing the media panel The media panel on the front of your computer can contain various features, including headphone and microphone jacks, USB ports, and memory card reader slots. The features included on your computer's media panel may vary from that shown. - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 51
the media panel's cables are connected to the system board, then disconnect the cables from the system board. Audio cable USB (card reader) cable Important If the media panel on your computer has only the audio jacks (not a media card reader), then you only have to remove the audio cable. 45 - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 52
system board, then secure them under the cable clip on the bottom of the case. 12 Reinstall the front bezel by following the instructions in "Replacing the front bezel" on page 37. 13 Reinstall the computer case's side panel by following the instructions in "Replacing the side panel" on page 38. 46 - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 53
www.emachines.com Adding or replacing a hard drive Important The number and type of hard drives in your computer may vary from that shown. To add or replace a hard drive: Tools You need a Phillips screwdriver to add or replace a hard drive. 1 Remove the side panel by following the instructions in " - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 54
) Hard drive screws (top) Hard drive screws (bottom) 6 If you are replacing a drive, note any jumper settings on the old drive and set the jumper on the new drive to be the same. - OR - If you are adding a new drive, set the jumper as instructed by the drive's user guide. 7 Slide the new hard - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 55
11 Replace the side panel by following the instructions in "Replacing the side panel" on page 38. 12 Reconnect all external cables and the power cord. 13 Turn on your computer. 14 If you are using the new hard drive as your primary drive, install Windows using the operating system DVD that came - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 56
Chapter 4: Upgrading Your Computer 3 Unplug the heat sink fan cable from the system board. Processor fan cable 4 Loosen the four captive screws that secure the heat sink and fan assembly to the system board, then remove the assembly and place - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 57
processor (indicated by the silk-screened arrow on the corner of the processor) aligns with Pin 1 on the processor socket (indicated by the absence of a pin hole in the processor the surface that contacts the processor. 9 Place the heat sink and fan assembly on the processor, then tighten the screws - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 58
Chapter 4: Upgrading Your Computer Adding or replacing an expansion card To add or replace an expansion card: 1 Remove the side panel by following the instructions in "Removing the side panel" on page 35. 2 If you are replacing an expansion card, disconnect any cables that are attached to the card, - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 59
, then exit from the utility. Caution Any custom BIOS settings you have made will be lost when you remove the system battery. All settings will return to their factory defaults. 4 Shut down your computer. 5 Remove the side panel by following the instructions in "Removing the side panel" on page 35 - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 60
the instructions in "Replacing the side panel" on page 38. 11 Reconnect all external cables and the power cord. 12 Turn on your computer. 13 While your computer starts, press and hold the F1 key. The main menu of the BIOS Setup utility opens. 14 In the BIOS Setup utility, restore any settings that - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 61
emachines.com 3 Remove all memory modules by following the directions in "Installing memory" on page 40. 4 Disconnect all the power later. 5 Remove the four screws that secure the power supply to your computer, then slide it out of your computer. 6 Remove the eight system board screws. Screws Screws - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 62
Chapter 4: Upgrading Your Computer 11 Connect all power and data cables using your notes from Step 4. 12 Reinstall any memory modules you removed previously. 13 Reinstall any expansion cards you removed previously. 14 Replace the side panel by following the instructions in "Replacing the side panel" - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 63
Chapter 5 Maintaining Your Computer • Setting up a maintenance schedule • Caring for your computer • Cleaning your computer • Updating Windows • Using BigFix • Managing hard drive space • Scheduling maintenance tasks • Moving from your old computer 57 - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 64
to set up a regular maintenance schedule. Maintenance task Weekly Monthly When needed Check for viruses X X X Run Windows Update X X Manage hard drive space X Clean up hard drives X X Scan hard drive for errors X X Defragment hard drive X X Back up files X X X Clean computer - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 65
away from magnetic fields. Magnetic fields can erase data on hard drives. • Never turn off your computer when the drive indicator is on because data on the hard drive could be lost or corrupted. • Avoid subjecting your computer to extreme temperature changes. The case can become brittle and easy - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 66
• An aerosol can of air that has a narrow, straw-like extension • Cotton swabs • An optical disc drive cleaning kit Cleaning the exterior Warning When you shut down your computer, the power turns off, but some electrical current still flows through it. To avoid possible injury from electrical shock - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 67
www.emachines.com Cleaning the keyboard You should occasionally clean the keyboard to to remove dust and lint trapped under the keys. 2 If you spill liquid on the keyboard, turn off your computer and turn the keyboard upside down. Let the liquid drain, then let the keyboard dry before trying to use - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 68
Maintaining Your Computer Cleaning optical discs Optical discs (CDs, DVDs, and Blu-ray Discs) get dirty from frequent handling. To clean an optical disc: • Wipe from the center to the edge, not around in a circle, using a product made especially for the purpose. Updating Windows Windows Update helps - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 69
taskbar icon. To fix the problem, click on that icon to open BigFix. To start BigFix: 1 Click (Start), All Programs, Accessories, System Tools, then click BigFix. 2 To learn more about BigFix, click Help, then click Tutorial. Managing hard drive space Windows provides several utilities you can use - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 70
Your Computer Checking hard drive space To check hard drive space: Shortcut Start Ö Computer Ö right-click drive Ö Properties 1 Click (Start) then click Computer. The Computer window opens. 2 Right-click the drive that you want to check for available file space, then click Properties. Drive space - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 71
www.emachines.com Deleting unnecessary files Delete unnecessary files, such as temporary files and files in the Recycle Bin, to free hard drive space. To delete unnecessary files: Shortcut Start Ö Computer Ö right-click drive Ö Properties Ö Disk Cleanup 1 Click (Start), All Programs, Accessories, - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 72
hard drive later (the next time you restart your computer). If you see this prompt, click Schedule disc check. After Windows has finished checking the drive for errors, it provides a summary of the problems that it found. 4 Correct any problems that are found by following the on-screen instructions - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 73
called fragmentation, and it is normal. In order for your computer to use a file, Windows must search for the pieces of the file and put them back together. This process slows the hard drive performance. Disk Defragmenter organizes the data on the drive so each file is stored as one unit rather than - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 74
a complete hard drive backup. To back up files: 1 Click (Start) then click Computer. The Computer window opens. 2 Right-click the drive that you want to back up, click Properties, then click the Tools tab. 3 Click Backup Now, then click Run a file backup now. 4 Follow the on-screen instructions to - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 75
www.emachines.com Scheduling maintenance tasks Task Scheduler lets you schedule maintenance tasks such as running Disk Defragmenter and checking your drives for errors. Important Your computer must be on during scheduled tasks. If your computer is off, scheduled tasks will not run. To start the Task - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 76
be able to run other tasks on the computers. Important If your old computer does not use Windows XP or Windows Vista, you must manually move your data by using a writeable disc, flash drive, or external hard drive. To move files and settings from your old computer: 1 If you want to transfer program - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 77
In Windows XP, click Start, then click My Documents. The My Documents window opens and displays many of your saved personal data files. Go to Step 4. - OR - In Windows 98, Windows Me, or Windows 2000, double-click the My Computer icon on the desktop. Go to the next step. 2 Double-click the C:\ drive - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 78
Your Computer File type Movies Sound and music File usually ends in... .MPEG, .MPG, .AVI, .GIF, .MOV .WAV, .CDA, .MP3, .MID, .MIDI, .WMA To find files using Find or Search: 1 In Windows Vista, click (Start), then click Search. The Search Results window opens. - OR - In Windows XP, click - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 79
Chapter 6 Troubleshooting • Safety guidelines • First steps • Troubleshooting • Recovering your system • Telephone support 73 - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 80
to your computer and an AC power outlet and that the power outlet is supplying power. • If you use a power strip or surge protector, make sure that it is turned on. • If a peripheral device does not work, make sure that all connections are secure. • Make sure that your hard drive is not full - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 81
www.emachines.com Troubleshooting Troubleshooting topics are listed in alphabetical order. Add-in cards See "Expansion cards" on page 79. Audio See "Sound" on page 94. CD or DVD drives The computer does not recognize a disc or the CD or DVD drive • Make sure that the disc label is facing up, then - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 82
are turned on and that the cables are connected correctly and securely. • Shut down and restart your computer. • Clean the disc. For more information, see "Cleaning optical discs" on page 62. • Reinstall the appropriate device drivers. A DVD movie will not play • Make sure that you have a DVD drive - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 83
display is plugged in and turned on. If the display is turned on, the power LED should be lit. • Make sure that the video cable is connected to the video port on your computer. • Connect an external display that you know works to your computer. • Reinstall the device driver. The color is not uniform - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 84
and turned on. Most routers have lights that indicate they are working. For more information, see the documentation that came with your router. • If you are using a router, try rebooting it by unplugging its power cord, waiting five seconds, then plugging it back in. • Make sure that all computers - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 85
not recognize an expansion card • Shut down and restart your computer. • Make sure that you have installed the required software. For more information, see the documentation that came with your expansion card. • Reseat the card. File management Help For more information about restoring deleted files - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 86
instructions on fixing hard drive problems, see "Checking the hard drive for errors" on page 66. The hard drive cannot be accessed, or you see a "General failure reading drive C" error message • If your computer has been subjected to static electricity or physical shock, you may need to reinstall - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 87
www.emachines.com Internet See also "Modem (dial-up service provider (ISP) is set up correctly. Contact your ISP technical support for help. • Make sure that you do not have a problem with your modem. For more information, "Modem (dial-up)" on page 87. Help For more information about troubleshooting - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 88
service provider (ISP) is set up correctly. Contact your ISP for technical support. Keyboard The keyboard does not work • Make sure that the keyboard cable is plugged in correctly. For more information, see your computer port works. • Reinstall the keyboard device driver. A keyboard character keeps - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 89
section only covers problems relating to Media Center mode. Media Center mode is available only on Windows Vista Home Premium and Ultimate versions. To view Media Center troubleshooting information that is not covered in this section, go to the eMachines support Web Site at www.emachines.com. Help - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 90
not as good as VGA output. S-Video display output is not optimized for computer video display. • Quality of video cables-Poor quality or the incorrect type of video cables can cause problems and affect the video quality. eMachines recommends using high-quality video cables that can be purchased from - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 91
to output to a TV • Your computer detects whether you are using a VGA or an S-Video display device and automatically changes the display settings for the type of display device you are using. For more information, see the eMachines support Web site at www.emachines.com. You want to change display - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 92
and check for problems. Your computer restarts and runs the memory diagnostics. You see a "Not enough memory" error message • Close all programs, then restart your computer. Memory card reader Drive letters for the memory card slots do not appear in the Computer window • The memory card reader was - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 93
to get the correct code to temporarily disable the service. Also make sure that the modem dialing properties are set correctly. To check the dialing properties: 1 Click (Start), then click Control Panel. The Control Panel window opens. 2 Click Hardware and Sound, then click Phone and Modem Options - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 94
cannot connect to the Internet • The ISP may be having technical difficulties. Contact your ISP for technical support. • See if the modem works with a different communications program. The problem may be with just one program. • Review the troubleshooting information under "Internet" on page 81. 88 - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 95
is in use). • Use the modem cable that came with your computer. Some telephone cables do not meet required cable standards and may cause problems with the modem connection. • Shut down and restart your computer. • Run Windows modem diagnostics. To run modem diagnostics: 1 Close all open programs - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 96
For more information about modem troubleshooting, click Start, then click Help and Support. Type the phrase modem troubleshooting in the Search Help box, you can turn down the modem volume. To turn down the modem volume: 1 Click (Start), then click Control Panel. The Control Panel window opens. 2 - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 97
For more information about network troubleshooting, click Start, then click Help and Support. Type the phrase network troubleshooting in the Search Help box, then press ENTER. Passwords Your computer does not accept your password • Make sure that CAPS LOCK is turned off, then retype the password - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 98
Troubleshooting Power Your computer will not turn on • Make sure that the power cord is connected to an AC power source and to your computer, and that your computer is turned on. • If your computer is plugged into a surge protector, make sure that the surge protector is connected securely to a power - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 99
www.emachines.com 3 Right-click the printer you want to be the default printer, then click Set as Default Printer. • Reinstall the printer driver. See the guide that came with your printer for instructions on installing the printer driver. You see a "Printer queue is full" error message • Make sure - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 100
recovering or restoring your system). eMachines provides everything you need to recover your system under most conditions. Caution To prepare your computer for additional system recovery options, you should create a set of software and driver recovery discs as soon as possible. For instructions, see - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 101
upgrade or exchange your hard drive or if your hard drive is completely erased or corrupted, your only option for system recovery may be to reinstall Windows from the Windows DVD, then recover your pre-installed software and device drivers using recovery discs that you created. (Your computer must - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 102
software and drivers from your hard drive. However, if you ever re-install Windows from the Windows DVD or install a new hard drive, you need to recover your pre-installed software and drivers using a set of software and driver recovery discs. Because these discs do not come with your computer, you - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 103
If you have recently reinstalled Windows or installed a new hard drive, and your Start menu does not contain eMachines Recovery Center as an option, you must recover your software and drivers using software and driver recovery discs you have created. For instructions, see "Recovering pre-installed - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 104
recover software and drivers using recovery discs: 1 Insert a software and driver recovery disc into a CD or DVD drive. If an AutoPlay dialog box appears, click Run Grc_Vista.exe. If an AutoPlay dialog box does not appear and eMachines Recovery Center does not start, open Computer and run the file - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 105
install software or device drivers. You can also create a restore point manually. For instructions, see "Manually creating a restore point" on page 101. Help For more information about using Microsoft System Restore, click Start, then click Help and Support. Type windows system restore in the Search - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 106
6: Troubleshooting 2 On the left side of the window, click Repair Windows using System Restore, then click Next. The Choose a restore point dialog box opens. 3 Click the restore point you want, click Next, then click Finish. A confirmation message box appears. 4 Click Yes. Your system is restored - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 107
www.emachines.com Manually creating a restore point To manually create a restore point: 1 Click (Start), Control Panel, System and Maintenance, then click Backup and Restore Center. The Backup and Restore Center opens. 2 On the left side of the window, click Create a restore point or change settings - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 108
If your computer's problems are not solved by any of the other recovery options, you may need to recover its hard drive to its factory condition. This process is called a factory recovery. Caution A complete factory recovery deletes everything on your hard drive, then reinstalls Windows and any - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 109
files, and create a set of software and driver recovery discs (if you have not already done so). For instructions, see "To create discs for recovering pre-installed software and drivers:" on page 96. 2 Insert the Windows DVD into one of your computer's DVD-capable drives, then turn on or restart - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 110
. 5 After Windows is completely re-installed, use the software and driver recovery discs you created to recover your computer's pre-installed software and device drivers. For instructions, see "Recovering pre-installed software and drivers using recovery discs" on page 98. Telephone support Before - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 111
www.emachines.com • See the troubleshooting section of this chapter. Warning To avoid bodily injury, do not attempt to troubleshoot your computer problem if: • Power cords or plugs are damaged • Liquid has been spilled into your computer • Your computer was dropped • The case was damaged Instead, - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 112
and online documentation for eMachines-supplied hardware can be found in our Web site's Documentation Library. • This Reference Guide and your online User Guide. • The software publisher's Web site. Help For more how-to information about Windows, click Start, then click Help and Support. Type the - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 113
Appendix A Legal Notices • Important safety information • Regulatory compliance statements • Environmental information • Notices 107 - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 114
should be operated only from the type of power source indicated on the rating label. • If your computer has a voltage selector switch, make sure that the switch is in the proper position for your area. The voltage selector switch is set at the factory to the correct voltage. • Openings in the - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 115
instructions. • When the computer is turned off, a small amount of electrical current still flows through the computer. To avoid electrical shock, always unplug all power The accessories associated with this equipment are: shielded video cable when an external monitor is connected. These accessories - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 116
Center Drive Irvine ) rules. On the computer or modem card is a label that -compliant. See installation instructions for details. The service may be required. The telephone company may request that you disconnect the equipment until the problem number of the sending machine or such business, other - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 117
a single-line individual service may be extended by connections of the power utility, telephone lines manual may result in hazardous radiation exposure. To prevent exposure to laser beams, do not try to open the enclosure of a CD or DVD drive. All eMachines systems equipped with CD and DVD drives - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 118
(for systems fitted with TV/cable TV tuner cards) External television antenna grounding Important The instructions are for the person who installs cable to the system. eMachines assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 119
not locate the antenna near overhead light or power circuits, or where it could fall into such power lines or circuits. 7 6 5 4 3 1 2 Antenna and satellite grounding Reference Grounding component 1 Electric service equipment 2 Power service grounding electrode system (NEC Art 250, Part - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 120
Notices Copyright © 2007 Gateway, Inc. All Rights Reserved 7565 Irvine Center Drive Irvine, CA 92618 USA All Rights Reserved This publication is protected by which may appear in this manual. For the latest product updates, consult the eMachines Web site at www.emachines.com. In no event will - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 121
purposes only, and may be the trademarks or registered trademarks of their respective companies. Macrovision statement If your computer has a DVD-compatible drive and an analog TV Out port, the following paragraph applies: This product incorporates copyright protection technology that is - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 122
Appendix A: Legal Notices 116 - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 123
21 card reader 7 cards adding expansion 52 inserting memory card 28 installing memory card 28 removing memory card 28 replacing expansion 52 slots 28 troubleshooting add-in card 79 troubleshooting Ethernet 78 troubleshooting expansion 79 troubleshooting memory card 86 types of memory cards supported - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 124
replacing 42 See also optical drive troubleshooting 75 cellular phone memory cards 28 Certificate of Authenticity 3 cleaning audio CD 62 case 60 CD 62 computer screen 61 DVD 62 keyboard 61 LCD panel 61 mouse 61 screen 61 cleaning CRT screen 61 clicking 23 closing computer case 37 front bezel 37 - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 125
www.emachines.com See memory directional keys 21 Disk Cleanup 65 Disk Defragmenter 67 display cleaning 61 troubleshooting 77 documentation User Guide 2 double-clicking 23 dragging 23 drivers recovery discs 96, 98 re-installing 95 drives backing up files 68 CD 24 checking for errors 66 checking for - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 126
21 Num Lock 21 numeric keypad 21 power 7 Scroll Lock 21 installing battery 53 devices 32 digital camera 32 digital video camera 32 front bezel 36 memory 40 peripheral devices 32 printer 32 scanner 32 side panel 35 system battery 53 Internet buttons 21 troubleshooting 81, 88 J jacks See connections - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 127
extending computer life 59 suggested schedule 58 using Task Scheduler 69 media card reader 7 media reader See memory card reader memory adding 40 installing 40 replacing 40 troubleshooting 86 memory card reader 7 inserting card 28 locating 6 memory card types supported 28 removing card 29 replacing - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 128
mouse 9 R RAM See memory rebooting computer 19 recordable drive 7 recording audio files 27 optical discs 27 recovering defaults 102 drivers 95 programs 95 software 95 system 94 Windows 95 with eMachines Recovery Center 97 with Windows DVD 103 with Windows System Restore 99 recovery discs creating 96 - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 129
system 94 Windows 95 with eMachines Recovery Center 97 with Windows DVD 103 with Windows System Restore 99 Resume mode 7 right-clicking 23 S safety avoiding repetitive strain 14 general precautions 108 guidelines for troubleshooting 74 posture 14 reducing eye strain 13 setting up computer 13 sitting - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 130
77 memory 86 memory card reader 86 monitor 77 mouse 91 network 78, 91 passwords 91 power 92 printer 92 safety guidelines 74 screen 77 screen area 77 screen resolution 77 sound 94 technical support 104 telephone support 104 Web site connection speed 82 Windows Media Center 83 turning off computer - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 131
www.emachines.com Windows key 21 Windows Media Center troubleshooting 83 Windows System Restore 95 creating restore point 101 Windows Update 62 wired Ethernet troubleshooting 78 working safely 12 X xD 28 Z Zip drive 68 125 - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 132
Index 126 - eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 133
- eMachines ET1160 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 134
MAN ECOOPER HW REF R2 2/07
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Reference Guide