eMachines ET1161 8513152 - eMachines Desktop Hardware Reference Guide
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- eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 1
Computer Reference Guide - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 2
- eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 3
and comfortably 12 Reducing eye strain 13 Setting up your computer desk and chair 13 Sitting at your computer 14 Avoiding discomfort and injury from repetitive strain . . 14 Preparing power connections 14 Protecting from power source problems 14 Checking the voltage selection 15 Connecting to - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 4
Contents Memory card types 27 Using a memory card 27 Adjusting the volume 27 Configuring the audio jacks 29 Installing a printer, scanner, or other device 30 Chapter 4: Upgrading Your Computer 31 Preventing static electricity discharge 32 Opening the case 32 Removing the side panel 33 - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 5
83 Memory 85 Audio 86 Passwords 86 Expansion cards 87 Media Center 87 Checking for device problems 89 Recovering your system 90 Creating recovery discs 91 Recovering pre-installed software and drivers 93 Returning to a previous system condition 94 Returning your system to its factory - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 6
Contents Technical support 98 Before calling Customer Care 98 Calling Customer Care 98 Appendix A: Legal Notices 99 Index 109 iv - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 7
Chapter 1 About This Reference • About this guide • Accessing the online User Guide • eMachines contact information • Microsoft Certificate of Authenticity • For more information 1 - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 8
shown on your computer's label. The Support page also has links to additional eMachines documentation and detailed specifications. Accessing the online User Guide In addition to this guide, your User Guide has been included on your hard drive. Your User Guide is an in-depth, easy-to-read manual that - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 9
serial number. Customer Care will need this information if you call for assistance. Microsoft Certificate of Authenticity The Microsoft Certificate of Authenticity label found on the back or side of your computer includes the product key code for your operating system. If you ever reinstall Windows - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 10
Chapter 1: About This Reference 4 - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 11
Chapter 2 Checking Out Your Computer • Front • Back 5 - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 12
Front Chapter 2: Checking Out Your Computer DVD/CD drive DVD/CD drive (optional) Memory card reader (optional) Power button/ power indicator USB ports Microphone jack Headphone jack 6 - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 13
information, see "Using a memory card" on page 27. Press this button to turn the power on or off. You can also configure the power button to operate in Standby/Resume mode or Hibernate mode. The power indicator lights when the computer is turned on. Plug USB (Universal Serial Bus) devices (such as - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 14
Case cover thumbscrew Modem (line) jack (optional) Component Icon Power connector Voltage switch PS/2 keyboard port Serial port Monitor (VGA) port USB ports 8 Description Plug the power cord into this connector. The switch is preset at the factory. Make sure that this is set to the correct - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 15
www.emachines.com Component Icon Microphone jack (pink plug) Headphone/ speaker Internet connection) into this jack. For more information, see "Learning about the Internet" in the online User Guide and "Connecting to a broadband modem or network" on page 15. Plug an external audio input source ( - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 16
Chapter 2: Checking Out Your Computer 10 - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 17
• Preparing power connections • Connecting to a broadband modem or network • Connecting a dial-up modem • Starting your computer • Turning off your computer • Restarting (rebooting) your computer • Using the keyboard • Using the mouse • Using optical drives • Using the memory card reader • Adjusting - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 18
Chapter 3: Setting Up and Getting Started Working safely and comfortably Before using your computer, follow these general guidelines for setting up a safe and comfortable work area and avoiding discomfort and strain: • Keep hands and arms parallel to the floor. • - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 19
by installing shades or curtains on windows, and by installing a glare screen filter. • Use soft, indirect lighting in your work area. Do not use your computer in a dark room. • Set back of the chair so it supports the lower curve of your spine. You can use a pillow or cushion to provide extra - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 20
to a surge protector, which absorbs voltage surges and prevents them from reaching your computer. An uninterruptible power supply (UPS) supplies battery power to your computer during a power failure. Although you cannot run your computer for an extended period of time with a UPS, a UPS lets you run - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 21
to 230. The power supply, a component built into your computer, provides power to the system board, add-in cards, and peripheral devices. The power supply's voltage selection for your location is typically set at the factory, but you can change it to match the electrical service available in your - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 22
computer. Starting your computer To start your computer: 1 Connect the power, network, mouse, and keyboard cables to your computer according to the setup poster. 2 Press the power button on the front of your computer. If your computer computer for the first time, follow the on-screen instructions - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 23
Sleep mode, the power indicator on the power button flashes. If your computer is in Sleep mode, move the mouse, press a key on the keyboard, or press the power button to "wake" it up. Turning off your computer Warning When you turn off your computer, certain components in the power supply and system - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 24
power. 2 To "wake" your computer, press a key on the keyboard, move the mouse, or press the power button. To turn off your computer: 1 Click (Start), click the arrow next to the lock icon, then click Shut Down. The computer turns off. 2 To completely disconnect all power (such as for servicing - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 25
www.emachines.com Restarting (rebooting) your computer If your computer does not respond to keyboard or mouse input, you may need to restart (reboot) your computer. To restart your computer: 1 Click (Start), click the arrow next to the lock icon, then click Restart. Your computer turns off, then - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 26
E (Computer). Press this key to access shortcut menus and help assistants in Windows. Press these keys to move the cursor to the beginning of a line, to the end of a line, up the page, down the page, to the beginning of a document, or to the end of a document. Press these keys to type numbers when - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 27
www.emachines.com Using the mouse Right button Left button Scroll wheel The mouse is a device that controls the pointer movement on the computer display. This illustration shows the standard mouse. As you move the mouse, the pointer (arrow) on the display moves in the same direction. 21 - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 28
right mouse button once. This is called right-clicking. Move an object on the computer display. Position the pointer over the object. Press the left mouse button and hold Customizing" chapter in your online User Guide. For instructions on how to clean the mouse, see "Cleaning the mouse" on page 59 - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 29
www.emachines.com Using optical drives Features Your optical drive has the with the label facing up. 3 Press the eject button to close the tray. Identifying optical drive types Your computer may contain one of the following drive types. Press the drive's eject button, then look on the front of - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 30
, accessing data, and recording video and data to CDs and DVD+R or DVD+RW discs. DVD R/RW Installing programs, playing audio CDs, playing DVDs, accessing data, and recording video and data to CDs and DVD+R, DVD+RW, DVD-R, and DVD-RW discs. Double layer DVD+RW Installing programs, playing audio - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 31
program or Windows Media Player on your computer to: • Play music CDs • Create MP3 music files from your music CDs • Edit music track information • Use your music files to build a music library For more information about playing CDs, see your online User Guide. Playing a DVD A Digital Versatile - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 32
, see your online User Guide. Using the memory card reader You can use the optional memory card reader to transfer pictures from a digital camera to your computer. You can also use the memory card reader to transfer data between your computer and a device that uses memory cards, such as a PDA, MP3 - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 33
icon in the taskbar to remove the memory card, or you will have to restart the computer to re-enable the memory card reader. Adjusting the volume You can adjust volume using your speakers' controls or the Windows volume controls. You can also adjust the volume of specific sound devices in your - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 34
. -ORUse the mute and volume control buttons on the keyboard. For more information, see "Using the keyboard" on page 20. To adjust the volume from Windows: 1 Click (Volume) on the taskbar. The volume control slider opens. 2 Click and drag the slider up to increase volume and down to decrease volume - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 35
X in the top-right corner of the window to close it. Help For more information about adjusting the volume, click Start, then click Help and Support. Type adjusting volume in the Search Help box, then press ENTER. Configuring the audio jacks If the back of your computer has five audio jacks, they are - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 36
®), Universal Serial Bus (USB), serial, and parallel. You use these ports to connect peripheral devices such as printers, scanners, and digital cameras to your computer. For more information about port locations, see "Checking Out Your Computer" on page 5. IEEE 1394 and USB ports support plug-and - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 37
Chapter 4 Upgrading Your Computer • Preventing static electricity discharge • Opening the case • Closing the case • Replacing the color panel • Installing memory • Replacing the system battery • Adding or replacing an optical disc drive • Replacing the media panel • Adding or replacing a hard drive - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 38
holes of the power supply. The components inside your computer are extremely sensitive to cards by their edges or their metal mounting brackets. Avoid touching the edge connectors and components on the cards. Never slide expansion cards or components over any surface. Opening the case Your computer - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 39
www.emachines.com Removing the side panel Warning To avoid exposure to dangerous electrical voltages and moving parts, turn off your computer, then unplug the power cord and modem cable before opening the case. To remove the side panel: 1 Follow the instructions in "Preventing static electricity - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 40
Chapter 4: Upgrading Your Computer 2 Press the three bezel retention tabs, then swing the left side of the bezel away from the computer and remove it. Tabs 34 - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 41
www.emachines.com Closing the case Replacing the front bezel To replace the front bezel: 1 Slide the tabs on the right side of the bezel into the slots on the right side of the computer. Tabs 2 Swing the left side of the bezel in to insert the release tabs on the left side - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 42
the back of the side panel is flush with the back of the computer. 3 Tighten the two thumbscrews on the back edge of the side panel, then reconnect the cables and power cord. Replacing the color panel To replace the color panel on the front bezel: Tip If you have difficulty removing - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 43
www.emachines.com 2 Press firmly on the lower left and lower right parts of the color panel to release the panel from the front bezel. You should press the two points against the computer until you hear or feel a click, which is the sound of the panel's internal locking tabs unlocking. Press here - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 44
locked into place. Installing memory When you upgrade the computer memory, make sure that you install the correct type of memory module for your computer. Your computer uses DIMM memory. To install or replace DIMM memory: 1 Remove the side panel by following the instructions in "Removing the side - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 45
a click. 6 Replace the side panel by following the instructions in "Replacing the side panel" on page 36. 7 Return your computer to its upright position. 8 Reconnect the cables and the power cord. 9 Turn on your computer. Windows starts and the Windows desktop appears. 10 Click (Start), right-click - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 46
Upgrading Your Computer Adding or replacing an optical disc drive Tools You need a Phillips screwdriver to add or replace an optical drive. To add replace an optical drive: 1 Remove the side panel by following the instructions drive. Drive data cable Drive power cable 5 Note any jumper settings on - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 47
www.emachines.com 6 Remove the two drive retention screws. Drive retention screws 7 Slide the drive cables using your notes from 4, or according to the manufacturer's instructions. 10 Replace the front bezel by following the instructions in "Replacing the front bezel" on page 35. 11 Replace the side - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 48
Chapter 4: Upgrading Your Computer Replacing the media panel The media panel on the front of your computer can contain various features, including headphone and microphone jacks, USB ports, and memory card reader slots. The features included on your computer's media panel may vary from that shown. - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 49
the media panel's cables are connected to the system board, then disconnect the cables from the system board. Audio cable USB (card reader) cable Important If the media panel on your computer has only the audio jacks (not a media card reader), then you only have to remove the audio cable. 43 - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 50
Upgrading Your Computer 7 Remove the cables from the cable clip on the bottom of the case. Cable clip 8 Remove the media panel from your computer. 9 Guide the instructions in "Replacing the front bezel" on page 35. 13 Reinstall the computer case's side panel by following the instructions in - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 51
replacing a hard drive Important The number and type of hard drives in your computer may vary from that shown. To add or replace a hard drive: Tools You need a Phillips screwdriver to add or replace a hard drive. 1 Remove the side panel by following the instructions in "Removing the side panel" on - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 52
Upgrading Your Computer 3 Loosen the captive thumbscrew that secures the hard drive cage to the computer. (This screw cannot be removed.) Hard drive cage thumbscrew 4 Remove the hard drive cage from the computer drive, set the jumper as instructed by the drive's user guide. 7 Slide the new hard - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 53
12 Reconnect all external cables and the power cord. 13 Turn on your computer. 14 If you are using the new hard drive as your primary drive, install Windows using the operating system DVD that came with your computer. For more information on restoring your system, see "Recovering your system" on - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 54
Chapter 4: Upgrading Your Computer 3 Unplug the heat sink fan cable from the system board. Processor fan cable 4 Loosen the four captive screws that secure the heat sink and fan - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 55
www.emachines.com 5 Push the processor release lever down, lift it completely up, then lift the processor retention bracket. 6 Remove the 10 Connect the heat sink fan cable to the system board. 11 Replace the side panel by following the instructions in "Replacing the side panel" on page 36. 49 - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 56
Chapter 4: Upgrading Your Computer Adding or replacing an expansion card To add or replace an expansion card: 1 Remove the side panel by following the instructions in "Removing the side panel" on page 33. 2 If you are replacing an expansion card, disconnect any cables that are attached to the card, - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 57
, then exit from the utility. Caution Any custom BIOS settings you have made will be lost when you remove the system battery. All settings will return to their factory defaults. 4 Shut down your computer. 5 Remove the side panel by following the instructions in "Removing the side panel" on page 33 - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 58
the instructions in "Replacing the side panel" on page 36. 11 Reconnect all external cables and the power cord. 12 Turn on your computer. 13 While your computer starts, press and hold the F1 key. The main menu of the BIOS Setup utility opens. 14 In the BIOS Setup utility, restore any settings - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 59
emachines.com 3 Remove all memory modules by following the directions in "Installing memory" on page 38. 4 Disconnect all the power later. 5 Remove the four screws that secure the power supply to your computer, then slide it out of your computer. 6 Remove the eight system board screws. Screws Screws - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 60
Chapter 4: Upgrading Your Computer 11 Connect all power and data cables using your notes from 4. 12 Reinstall any memory modules you removed previously. 13 Reinstall any expansion cards you removed previously. 14 Replace the side panel by following the instructions in "Replacing the side panel" on - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 61
Chapter 5 Maintaining Your Computer • Setting up a maintenance schedule • Caring for your computer • Cleaning your computer • Updating Windows • Using BigFix • Managing hard drive space • Scheduling maintenance tasks • Moving from your old computer 55 - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 62
. Maintenance task Weekly Monthly When needed Check for viruses X X X Run Windows Update X X Manage hard drive space X Clean up hard drives X X Scan hard drive for errors X X Defragment hard drive X X Back up files X X X Clean computer case and X peripheral devices 56 - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 63
emachines.com Caring for your computer To extend the life of your computer: • Be careful not to bump or drop your computer, and do not put any objects on top of it. The case, although strong, is not made to support extra weight. • When transporting your computer subjecting your computer to extreme - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 64
of air that has a narrow, straw-like extension • Cotton swabs • An optical disc drive cleaning kit Cleaning the exterior Warning When you shut down your computer, the power turns off, but some electrical current still flows through it. To avoid possible injury from electrical shock, unplug the - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 65
keyboard: 1 Use an aerosol can of air with a narrow, straw-like extension to remove dust and lint trapped under the keys. 2 If you spill liquid on the keyboard, turn off your computer and turn the keyboard upside down. Let the liquid drain, then let the keyboard dry before trying to use it - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 66
Update, see "Windows Update" in your online User Guide. Windows Update can also be controlled through the Windows Security Center. For more information, see "Protecting Your Computer" in your online User Guide. Help For more information about Windows Update, click Start, then click Help and Support - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 67
www.emachines.com Using BigFix BigFix monitors your computer for problems and conflicts. It automatically gathers information about the latest bugs, security alerts, and updates from BigFix sites on the Internet. Whenever BigFix detects a problem, it alerts you by flashing the blue taskbar icon. To - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 68
Checking hard drive space To check hard drive space: Shortcut Start Ö Computer Ö right-click drive Ö Properties 1 Click (Start) then click Computer. The Computer window opens. 2 Right-click the drive that you want to check for available file space, then click Properties. Drive space information - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 69
drive free of unnecessary files, click Start, then click Help and Support. Type disk cleanup in the Search Help box, then press ENTER. Checking the problems. This program corrects file and folder problems and marks flawed areas on the hard drive so Windows does not use them. If you use your computer - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 70
next time you restart your computer). If you see this prompt, click Schedule disc check. After Windows has finished checking the drive for errors, it provides a summary of the problems that it found. 4 Correct any problems that are found by following the on-screen instructions. 5 Click OK. Help For - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 71
the process when you will not need the computer for several hours. To defragment the hard drive: 1 Disconnect your computer from the network. 2 Click (Start), All Programs, Accessories, System Tools, then click Disk Defragmenter. The Disk Defragmenter dialog box opens. 3 Click Defragment now. This - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 72
. The Computer window opens. 2 Right-click the drive that you want to back up, click Properties, then click the Tools tab. 3 Click Backup Now, then click Run a file backup now. 4 Follow the on-screen instructions to select a backup storage location and the files and folders to back up. Help For - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 73
new one using Windows Easy Transfer, providing your old computer uses Windows XP or Windows Vista. While using Windows Easy Transfer, you will not be able to run other tasks on the computers. Important If your old computer does not use Windows XP or Windows Vista, you must manually move your data - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 74
files. Go to 4. - OR - In Windows XP, click Start, then click My Documents. The My Documents window opens and displays many of your saved personal data files. Go to 4. - OR - In Windows 98, Windows Me, or Windows 2000, double-click the My Computer icon on the desktop. Go to the next step. 2 Double - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 75
www.emachines.com 4 Copy your personal data files to removable media or to another computer on your network. Finding other files Use Windows Find or Search to locate other personal data files. For more information, see "Using Windows" in your online User Guide. You can often identify different data - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 76
Chapter 5: Maintaining Your Computer 70 - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 77
6 Troubleshooting • Error messages • Internet and networking • Power • Display • Printing • Optical discs • Memory card reader • Mouse • Keyboard • Files • Memory • Audio • Passwords • Expansion cards • Media Center • Checking for device problems • Recovering your system • Technical support 71 - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 78
"Preventing static electricity discharge" on page 34. Try these steps first If you have problems with your computer, try these things first: Warning To avoid bodily injury, do not attempt to troubleshoot your computer problem if: • Power cords or plugs are damaged • Liquid has been spilled into your - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 79
" on page 84. See "You see an "Unable to locate host" message and are unable to browse the Internet" on page 74. See "You get a "Download Error" message when Media Center tries to update the Program Guide" on page 88. See "You see a "Memory error" message" on page 85. See "You see a "Not enough - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 80
. See more troubleshooting at "Modem (dial-up)" on page 76. • Make sure that your account with your Internet service provider (ISP) is set up correctly. For help, contact your ISP technical support. • Your ISP may be having connection problems. Contact your ISP technical support to determine whether - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 81
e-mail address. Modem (cable or DSL) My computer cannot connect to the Internet. • Make sure that your modem is connected to the network jack. • See the documentation that came with your modem for additional troubleshooting information. • Contact your modem manufacturer for technical support. 75 - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 82
is a common problem that can cause the modem to connect at a slower rate, interrupt downloads, or even disconnect. You can also call your telephone service and have the telephone line checked for noise or low line levels. • Try another telephone line (either a different telephone number in your - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 83
emachines.com You cannot connect to the Internet • The ISP may be having technical difficulties. Contact your ISP for technical support. • Review the troubleshooting cable standards and may cause problems with the modem connection. • Restart your computer. • Run Windows modem diagnostics. To run - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 84
at the speed of the slowest component. • For more troubleshooting help, see the documentation for your network components. Help For more information about network troubleshooting, click Start, then click Help and Support. Type network troubleshooting in the Search Help box, then press ENTER. 78 - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 85
the screen resolution in Windows. For instructions, see your online User Guide. The computer is on, but there is no picture • Make sure that the computer is not in Standby (power-saving) mode. • Make sure that the monitor is connected to a power outlet and to a video port on your computer, then make - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 86
the display settings. For instructions, see your online User Guide. • For more information about display types, see your display and video card documentation. Help For more information about changing the screen resolution, click Start, then click Help and Support. Type screen resolution in the - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 87
discs" on page 56. • Update the device driver. For instructions, see "Checking for device problems" on page 89. • Your computer may be experiencing some temporary memory problems. Restart your computer. An audio disc does not produce sound • Make sure that the Windows volume controls are turned up - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 88
. • Update the device driver. For instructions, see "Checking for device problems" on page 89. • Your computer may be experiencing some temporary memory problems. Restart your computer. Memory card reader Drive letters for the memory card slots do not appear in the Computer window • The memory card - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 89
" error message • Delete unnecessary files from the hard drive using Disk Cleanup. For instructions, see "Deleting unnecessary files" on page 59. Help For more information about file management, click Start, then click Help and Support. Type file management in the Search Help box, then press ENTER - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 90
Help and Support. Type System Restore in the Search Help box, then press ENTER. You get a "Data error" message • This may be the result of a defective area on the hard drive. To fix hard drive problems, run the error checking program. For instructions on fixing hard drive problems, see "Checking - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 91
the on-screen instructions. 5 Click OK. Help For more information about checking the hard drive for errors, click Start, then click Help and Support. Type checking for disk errors in the Search Help box, then press ENTER. Memory Help For more information about troubleshooting memory errors, click - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 92
speakers' user guide for more troubleshooting tips. • Make sure that your computer's universal audio jacks troubleshooting, click Start, then click Help and Support. Type sound troubleshooter in the Search Help box, then press ENTER. Passwords Your computer does not accept your password • Windows - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 93
information, see your expansion card's documentation. • Remove the card from your computer's expansion slot, then reinstall the card. Media Center This section only covers problems relating to Media Center mode. Media Center mode is available only on Windows Vista Home Premium and Ultimate versions - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 94
and DVD decoder software (such as WinDVD). The non-Media Center computer must also have at least Windows XP with Service Pack (SP) 1 or 2, Windows Media Player 9 or later, and the Windows patch Q810243 Update. You get a "Download Error" message when Media Center tries to update the Program Guide - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 95
Search automatically for updated driver software and follow the on-screen prompts. - OR To check for specific problems, right-click the device, then click Properties and examine the information within each of the tabs. Write down this information for future reference and troubleshooting. It may also - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 96
by following the information in "Troubleshooting" on page 71 or in the technical support pages at www.emachines.com. Problem solving may also involve reinstalling some or all of the computer's software (also called recovering or restoring your system). eMachines provides everything you need to - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 97
www.emachines.com Creating recovery discs If your computer experiences problems that are not recoverable by other methods, you may need to reinstall the Windows operating system and factory-loaded software and drivers. To reinstall using discs, you must create the set of recovery discs beforehand. - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 98
Troubleshooting The Create Backup Disc dialog box opens. This dialog box tells you the number of blank, recordable discs you will need to complete the recovery discs. Make sure that you have the required number disc, such as "Windows Recovery Disc 1 of 2." or "Apps/Drivers Recovery disc." 5 If - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 99
pre-installed on your computer, follow the instructions for updating drivers in "Checking for device problems" on page 89. To recover your pre-installed software and drivers: 1 Click (Start), All Programs, eMachines, then click eMachines Recovery Management. eMachines Recovery Management opens. - OR - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 100
each time you install software or device drivers. Help For more information about using Microsoft System Restore, click Start, then click Help and Support. Type windows system restore in the Search Help box, then press ENTER. To return to a restore point: 1 Click (Start), Control Panel, System and - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 101
box appears. 4 Click Yes. Your system is restored using the restore point you specified. This process may take several minutes, and may restart your computer. Returning your system to its factory condition In case your computer experiences problems that are not recoverable by other methods, you may - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 102
6: Troubleshooting Recovering from within Windows Vista To reinstall Windows Vista and all pre-installed software and drivers: 1 Click (Start), All Programs, eMachines, then click eMachines Recovery Management. eMachines Recovery Management opens. 2 Click the Restore tab, then click Restore system - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 103
from the hard drive during startup To reinstall Windows Vista and all pre-installed software and drivers: 1 Turn on your computer, then press ALT+F10 during startup. eMachines Recovery Management opens. 2 Click Restore system from factory default. Caution Continuing the process will erase all - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 104
Chapter 6: Troubleshooting Technical support Before calling Customer Care If you have a technical problem with your computer, follow these recommendations before contacting Customer Care: • Make sure that your computer is connected correctly to an AC power outlet that is supplying power. If you use - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 105
Appendix A Legal Notices • Important safety information • Regulatory compliance statements • Environmental information • Notices 99 - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 106
should be operated only from the type of power source indicated on the rating label. • If your computer has a voltage selector switch, make sure that the switch is in the proper position for your area. The voltage selector switch is set at the factory to the correct voltage. • Openings in the - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 107
instructions. • When the computer is turned off, a small amount of electrical current still flows through the computer. To avoid electrical shock, always unplug all power The accessories associated with this equipment are: shielded video cable when an external monitor is connected. These accessories - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 108
(CFR 47) rules. On the computer or modem card is a label that contains the FCC registration number and Ringer Equivalence Number (REN) for this device. If discontinuance of service may be required. The telephone company may request that you disconnect the equipment until the problem is resolved. - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 109
Canada CS-03 (for single-line individual service may be extended by connections of the power utility, telephone manual may result in hazardous radiation exposure. To prevent exposure to laser beams, do not try to open the enclosure of a CD or DVD drive. All eMachines systems equipped with CD and DVD - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 110
(for systems fitted with TV/cable TV tuner cards) External television antenna grounding Important The instructions are for the person who installs cable to the system. eMachines assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 111
not locate the antenna near overhead light or power circuits, or where it could fall into such power lines or circuits. 7 6 5 4 3 1 2 Antenna and satellite grounding Reference Grounding component 1 Electric service equipment 2 Power service grounding electrode system (NEC Art 250, Part - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 112
of life" product, you may contact us at the Customer Care number listed in your product's user guide and we will be glad to help you with your effort. information which may appear in this manual. For the latest product updates, consult the eMachines Web site at www.emachines.com. In no event will - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 113
Windows are trademarks or registered trademarks of Microsoft Corporation. All other product names mentioned herein are used for identification purposes only, and may be the trademarks or registered trademarks of their respective companies. Macrovision statement If your computer has a DVD-compatible - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 114
Appendix A: Legal Notices 108 - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 115
indicator 20 card reader 7 cards adding expansion 50 inserting memory card 27 installing memory card 27 removing memory card 27 replacing expansion 50 slots 26 troubleshooting add-in card 87 troubleshooting expansion 87 troubleshooting memory card 82 types of memory cards supported 27 case closing - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 116
hard drive 64 deleting files and folders 63 dial-up modem 16 adjusting volume 77 connecting 9 diagnostics 77 dialing properties 76 troubleshooting 76 troubleshooting connection speed 77 digital camera locating USB port 7, 8 serial port 8 DIMM See memory Disk Cleanup 63 Disk Defragmenter 64 - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 117
25 recording 26 troubleshooting 81 DVD drive adding 40 identifying 24 replacing 40 See also optical drive troubleshooting 81 E electrostatic discharge (ESD) 32 eMachines contact information 3 model number 3, 98 serial number 3, 98 Support 2 eMachines Recovery Center re-installing drivers 93 re - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 118
20 PS/2 port 8 troubleshooting 83 USB port 7, 8 keys and buttons application 20 audio playback 20 function 20 mouse 22 navigation 20 numeric 20 Windows 20 L labels Microsoft Certificate of Authenticity 3 model number 3, 98 serial number 3, 98 LCD panel cleaning 59 troubleshooting 79, 81 lights See - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 119
21, 22 screen objects 22 settings from old computer 67 MP3 player memory cards 26 multimedia adjusting volume 27 playing Blu-ray 25 playing DVD 25 using Windows Media Player 25 MultiMediaCard 27 muting sound 27 N navigation keys 20 network jack 9, 15 troubleshooting 78 numeric keypad 20 indicator 20 - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 120
with eMachines Recovery Center 93 with Windows System Restore 94 re-installing defaults 95 drivers 90, 93 programs 90, 93 software 90, 93 Windows 90 with eMachines Recovery Center 93 with Windows System Restore 94 removing files and folders 63 resetting computer 19 restarting computer 19 restoring - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 121
www.emachines.com with Windows System Restore 94 Resume mode 7 right-clicking 22 S safety avoiding repetitive strain 14 general precautions 100 guidelines for troubleshooting 72 posture 14 reducing eye strain 13 setting up computer 13 sitting at computer 12, 14 static electricity 32 scanner - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 122
waking computer 17 Windows Product Key Code 3 Windows Easy Transfer 67 Windows key 20 Windows System Restore 90 Windows Update 60 wired Ethernet troubleshooting 78 working safely 12 X xD 27 Z Zip drive 65 U uninterruptible power supply (UPS) 14 updating Windows 60 UPS 14 USB port 7, 8, 30 V video - eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 123
- eMachines ET1161 | 8513152 - eMachines Desktop Hardware Reference Guide - Page 124
MAN ECOOPER EREC REF GDE R0 5/08
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