eMachines T3656 8512161 - eMachines Desktop Hardware Reference Guide
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- eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 1
Computer Reference Guide - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 2
- eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 3
guide 2 Accessing the online User Guide 2 eMachines power source problems 14 Checking the voltage selection 15 Connecting to a broadband modem or network 15 Connecting a dial-up modem 16 Starting your computer 16 Waking up your computer 17 Turning off your computer 17 Restarting (rebooting - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 4
panel 38 Installing memory 40 Adding or replacing an optical disc drive 42 Replacing the media panel 44 Adding or replacing a hard drive 47 Replacing the heat sink and processor 49 Adding or replacing an expansion card 52 Replacing the system battery 53 Replacing the system board 54 Chapter - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 5
Ethernet 78 Expansion cards 79 File management 79 Hard drive 80 Internet 81 Keyboard 82 Media Center 83 Memory 86 Memory card reader 86 Modem (cable or DSL 87 Modem (dial-up 87 Monitor 90 Mouse 91 Networks 91 Passwords 91 Power 92 Printer 92 Sound 94 Recovering your system 94 iii - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 6
Recovering pre-installed software and drivers 95 Using Microsoft System Restore 99 Recovering your system to its factory condition . . . . 102 Recovering your system using the Windows DVD . . . 103 Telephone support 104 Before calling Customer Care 104 eMachines contact information 105 Self - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 7
Chapter 1 About This Reference • About this guide • Accessing the online User Guide • eMachines contact information • Microsoft Certificate of Authenticity • For more information 1 - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 8
's label. The Support page also has links to additional eMachines documentation and detailed specifications. Accessing the online User Guide In addition to this guide, your User Guide has been included on your hard drive. Your User Guide is an in-depth, easy-to-read manual that includes information - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 9
assistance. Technical Support Serial number telephone number Microsoft Certificate of Authenticity The Microsoft Certificate of Authenticity label found on the back or side of your computer includes the product key code for your operating system. If you ever reinstall Windows from the installation - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 10
Chapter 1: About This Reference 4 - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 11
Chapter 2 Checking Out Your Computer • Front • Back 5 - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 12
Front Chapter 2: Checking Out Your Computer DVD/CD drive DVD/CD drive (optional) Memory card reader (optional) Power button/ power indicator USB ports Microphone jack Headphone jack 6 - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 13
www.emachines.com Component Icon Optical disc drive Memory card reader Power button/power indicator USB ports Microphone ports. Plug a microphone into this jack. This jack is color-coded pink. Plug powered, analog front speakers, an external amplifier, or headphones into this jack. This jack - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 14
Chapter 2: Checking Out Your Computer Back Important Your computer's hardware options and port locations may vary from this illustration. Power connector Voltage switch PS/2 keyboard port Serial port Monitor (VGA) port USB ports Microphone jack Headphone/speaker jack Telephone jack (optional) Case - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 15
www.emachines.com Component Icon USB ports Microphone jack (pink plug) Headphone Internet connection) into this jack. For more information, see "Learning about the Internet" in the online User Guide and "Connecting to a broadband modem or network" on page 15. Plug an external audio input source ( - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 16
Chapter 2: Checking Out Your Computer 10 - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 17
• Preparing power connections • Connecting to a broadband modem or network • Connecting a dial-up modem • Starting your computer • Turning off your computer • Restarting (rebooting) your computer • Using the keyboard • Using the mouse • Using optical drives • Using the memory card reader • Adjusting - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 18
up a safe and comfortable work area and avoiding discomfort and strain: • Keep hands and arms parallel to the floor. • Adjust the screen so it level. • Place your feet flat on the floor or on a footrest. • Keep ventilation openings clear of obstructions. Top of screen is not higher than eye level - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 19
emachines your eyes. Reduce glare by installing shades or curtains on windows, and by installing a glare screen filter. • Use soft that is comfortable, distributes your weight evenly, and keeps your body relaxed. • Position your chair so supports the lower curve of your spine. You can use a - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 20
data loss or system damage. Protect your computer and peripheral devices by connecting them to a surge protector, which absorbs voltage surges and prevents them from reaching your computer. An uninterruptible power supply (UPS) supplies battery power to your computer during a power failure. Although - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 21
to 230. The power supply, a component built into your computer, provides power to the system board, add-in cards, and peripheral devices. The power supply's voltage selection for your location is typically set at the factory, but you can change it to match the electrical service available in your - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 22
the power button on the front of your computer. If your computer does not turn on, check the power cord connections. Important Your computer has a built-in, variable-speed fan. In addition, your computer uses a powerful processor which produces heat and has its own cooling fan. Both the system fan - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 23
the keyboard, or press the power button to "wake" it up. Turning off your computer Warning When you turn off your computer, certain components in the power supply and system board remain energized. In order to remove all electrical power from your computer, unplug the power cord and modem cable from - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 24
a key on the keyboard, move the mouse, or press the power button. To turn off your computer: 1 Click (Start), click the arrow next to the lock icon, then click Shut Down. The computer turns off. 2 To completely disconnect all power (such as for servicing internal components), also disconnect the - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 25
, you may need to restart (reboot) your computer. To restart your computer: 1 Click (Start), click the arrow next to the lock icon, then click Restart. Your computer turns off, then turns on again. 2 If your computer does not turn off, press and hold the power button until the computer turns off - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 26
has status indicators that show which keyboard feature is active. Enhanced keyboard Editing buttons Audio playback buttons Function keys Internet Navigation keys buttons Indicators Windows keys Directional keys Application key Numeric keypad Standard keyboard Function keys Indicators - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 27
www.emachines.com Feature Icon Editing buttons Function keys Internet buttons Audio playback buttons Navigation keys Indicators Windows keys Application key Directional keys Numeric keypad Description Press these buttons to copy, cut, and paste. Press these keys to start program actions. Each - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 28
Chapter 3: Setting Up and Getting Started Using the mouse Right button Left button Scroll wheel The mouse is a device that controls the pointer movement on the computer display. This illustration shows the standard mouse. As you move the - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 29
www.emachines.com You can use the left and right buttons on the mouse to select objects on the display. You can use the , and other mouse settings, see the "Customizing" chapter in your online User Guide. For instructions on how to clean the mouse, see "Cleaning the mouse" on page 61. 23 - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 30
in the tray with the label facing up. 3 Press the eject button to close the tray. Identifying optical drive types Your computer may contain one of the following drive types. Press the drive's eject button, then look on the front of the drive's disc tray for one or - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 31
DVDs you purchase must state Double Layer, Dual Layer, or DL. Using other types of blank media will result in less capacity. RECORDER DVD-RAM/-RW Installing programs, playing audio CDs, playing DVDs, accessing data, and recording video and data to CDs and DVD-RAM, DVD-R, or DVD-RW discs. 25 - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 32
HD-DVDs, accessing data, and recording video and data to CDs, DVD-RAM, DVD-R, DVD-RW, and HD- your computer's CD drive. Use a music program or Windows Media Player on your computer to: • Play music CDs information about playing CDs, see your online User Guide. Playing a DVD A Digital Versatile Disc - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 33
files You can create audio and music files, either from scratch or from music CDs. You can also create video files from home video. For more information, see your online User Guide. Copying optical discs You can copy optical discs to make backups of your data. For more information, see your online - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 34
, MP3 player, or cellular telephone. (Your computer's memory card reader may look different.) Activity indicator Memory card reader slots Memory card types The memory card reader supports several memory card types. To determine which types are supported by your card reader and the slots to use for - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 35
you will have to restart the computer to re-enable the memory card reader. Adjusting the volume You can adjust volume using your speakers' controls or the Windows volume controls. You can also adjust the volume of specific sound devices in your computer. To adjust the overall volume using hardware - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 36
(Mute). To restore volume, click it system sounds volume independently of general volume (such as the volume used for music and game sounds). 5 Click X in the top-right corner of the window to close it. Help For more information about adjusting the volume, click Start, then click Help and Support - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 37
www.emachines.com Configuring the computer audio jack(s). 2 Click (Start), then click Control Panel. The Control Panel window opens. 3 Click Hardware and Sound, Sound, the Playback tab, then click Configure. 4 Follow the on-screen instructions to configure the audio jacks for your speaker setup. 31 - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 38
or other peripheral device, see the device documentation and installation instructions. Your computer has one or more of the following ports: information about installing peripheral devices, click Start, then click Help and Support. Type installing devices in the Search Help box, then press ENTER. - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 39
• Replacing the color panel • Installing memory • Replacing the system battery • Adding or replacing an optical disc drive • Replacing the media panel • Adding or replacing a hard drive • Replacing the heat sink and processor • Adding or replacing an expansion card • Replacing the system board 33 - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 40
Upgrading Your Computer Preventing static electricity discharge Warning To avoid exposure to dangerous electrical voltages and moving parts, turn off your computer and unplug the power the vent holes of the power supply. The components inside your cards by their edges or their metal mounting - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 41
the case. To remove the side panel: 1 Follow the instructions in "Preventing static electricity discharge" on page 34. 2 Shut down your computer, then disconnect the power cord and modem, network, and all peripheral device cables. 3 Press the power button for ten seconds to drain any residual - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 42
Chapter 4: Upgrading Your Computer Removing the front bezel To remove the front bezel: 1 Remove the side panel by following the instructions in "Removing the side panel" on page 35. 2 Press the three bezel retention tabs, then swing the left side of the bezel away from the - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 43
www.emachines.com Closing the case Replacing the front bezel To replace the front bezel: 1 Slide the tabs on the right side of the bezel into the - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 44
Upgrading the back edge of the side panel, then reconnect the cables and power cord. Replacing the color panel To replace the color panel on the This procedure shows the bezel removed.) To remove the front bezel, follow the instructions in "Removing the front bezel" on page 36. 1 Find the panel - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 45
www.emachines.com 2 Press firmly on the lower left and lower right parts of the color panel to release the panel from the front bezel. You should - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 46
locked into place. Installing memory When you upgrade the computer memory, make sure that you install the correct type of memory module for your computer. Your computer uses DIMM memory. To install or replace DIMM memory: 1 Remove the side panel by following the instructions in "Removing the side - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 47
6 Replace the side panel by following the instructions in "Replacing the side panel" on page 38. 7 Return your computer to its upright position. 8 Reconnect the cables and the power cord. 9 Turn on your computer. Windows starts and the Windows desktop appears. 10 Click (Start), right-click Computer - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 48
Upgrading Your Computer Adding or replacing an optical disc drive Tools You need a Phillips screwdriver to add or replace an optical drive. To add replace an optical drive: 1 Remove the side panel by following the instructions drive. Drive data cable Drive power cable 5 Note any jumper settings on - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 49
www.emachines.com 6 Remove the two drive retention screws. Drive retention screws 7 Slide drive cables using your notes from Step 4, or according to the manufacturer's instructions. 10 Replace the front bezel by following the instructions in "Replacing the front bezel" on page 37. 11 Replace the side - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 50
Chapter 4: Upgrading Your Computer Replacing the media panel The media panel on the front of your computer can contain various features, including headphone and microphone jacks, USB ports, and memory card reader slots. The features included on your computer's media panel may vary from that shown. - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 51
the media panel to the computer. Screw 6 Take note of where the media panel's cables are connected to the system board, then disconnect the cables from the system board. Audio cable USB (card reader) cable Important If the media panel on your computer has only the audio jacks (not a media - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 52
Upgrading Your Computer 7 Remove the cables from the cable clip on the bottom of the case. Cable clip 8 Remove the media panel from your computer. 9 Guide the system board, then secure them under the cable clip on the bottom of the case. 12 Reinstall the front bezel by following the instructions in - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 53
www.emachines.com Adding or replacing a hard drive Important The number and type of hard drives in your computer may vary from that shown. To add or replace a hard drive: Tools You need a Phillips screwdriver to add or replace a hard drive. 1 Remove the side panel by following the instructions in " - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 54
Chapter 4: Upgrading Your Computer 3 Loosen the captive thumbscrew that secures the hard drive cage to to be the same. - OR - If you are adding a new drive, set the jumper as instructed by the drive's user guide. 7 Slide the new hard drive into the cage, then secure it to the cage using either the - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 55
more information on restoring your system, see "Recovering your system" on page 94. Replacing the heat sink and processor Tools You need a Phillips screwdriver to replace the heat sink. To replace the heat sink and processor: 1 Remove the side panel by following the instructions in "Removing the - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 56
Chapter 4: Upgrading Your Computer 3 Unplug the heat sink fan cable from the system board. Processor fan cable 4 Loosen the four captive screws that secure the heat sink and fan assembly to the system board, then remove the assembly and place it on a stable surface with the flat surface of the heat - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 57
www.emachines.com 5 Push the processor release lever down, lift it completely up, then lift the processor retention bracket. 6 Remove the processor from the system board. 7 Install the new processor onto the system board. Make sure that Pin 1 on the processor (indicated by the silk-screened arrow on - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 58
Chapter 4: Upgrading Your Computer Adding or replacing an expansion card To add or replace an expansion card: 1 Remove the side panel by following the instructions in "Removing the side panel" on page 35. 2 If you are replacing an expansion card, disconnect any cables that are attached to the card, - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 59
by the manufacturer. Dispose of used batteries following the manufacturer's instructions. If the computer clock does not keep time or the settings in the BIOS Setup utility are not saved when you turn off your computer, replace the system battery. Use a battery of the same size and voltage as - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 60
, restore any settings that you wrote down in Step 3. 15 Save all your settings and exit the BIOS Setup utility. Replacing the system board To replace the system board: 1 Remove the side panel by following the instructions in "Removing the side panel" on page 35. 2 Remove all expansion cards by - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 61
not include a processor remove the processor from the old system board by following the directions in "Replacing the heat sink and processor" on page 49, then install it and the heat sink into the new system board by following the directions in the same procedure. 10 Slide the power supply back into - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 62
Chapter 4: Upgrading Your Computer 11 Connect all power and data cables using your notes from Step 4. 12 Reinstall any memory modules you removed previously. 13 Reinstall any expansion cards you removed previously. 14 Replace the side panel by following the instructions in "Replacing the side panel" - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 63
Chapter 5 Maintaining Your Computer • Setting up a maintenance schedule • Caring for your computer • Cleaning your computer • Updating Windows • Using BigFix • Managing hard drive space • Scheduling maintenance tasks • Moving from your old computer 57 - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 64
schedule. Maintenance task Weekly Monthly When needed Check for viruses X X X Run Windows Update X X Manage hard drive space X Clean up hard drives X X Scan hard drive for errors X X Defragment hard drive X X Back up files X X X Clean computer case and X peripheral - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 65
put any objects on top of it. The case, although strong, is not made to support extra weight. • When transporting your computer, we recommend that you put it in the original packaging materials. • Keep your computer away from magnetic fields. Magnetic fields can erase data on hard drives. • Never - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 66
avoid possible injury from electrical shock, unplug the power cord, modem cable, and network cable from clean your computer and other parts of your system. Do not use household abrasive or solvent air circulated through the vents on the case, so keep the vents free of dust. With your computer turned - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 67
www.emachines.com Cleaning the keyboard You should occasionally clean the keyboard to remove dust and lint trapped under the keys. To clean the keyboard: 1 Use an - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 68
edge, not around in a circle, using a product made especially for the purpose. Updating Windows Windows Update helps you keep your computer up-to-date. Use Windows Update to choose updates for your computer's operating system, software, and hardware. New content is added to the site regularly, so - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 69
www.emachines.com Using BigFix BigFix monitors your computer for problems and conflicts. It automatically gathers information about the latest bugs, security alerts, and updates from BigFix sites on the Internet. Whenever BigFix detects a problem, it alerts you by flashing the blue taskbar icon. To - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 70
hard drive space To check hard drive space: Shortcut Start Ö Computer Ö right-click drive Ö Properties 1 Click (Start) then click Computer. The Computer window opens. 2 Right-click the drive that you want to check for available file space, then click Properties. Drive space information appears. 64 - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 71
select the types of files you want to delete, then click OK. The types of files you indicated are deleted. Help For more information about keeping the hard drive free of unnecessary files, click Start, then click Help and Support. Type disk cleanup in the Search Help box, then press ENTER. 65 - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 72
drive later (the next time you restart your computer). If you see this prompt, click Schedule disc check. After Windows has finished checking the drive for errors, it provides a summary of the problems that it found. 4 Correct any problems that are found by following the on-screen instructions. 66 - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 73
www.emachines.com 5 Click OK. Help For more information about checking the hard drive for errors, click Start, then click Help and Support. Type checking for disk errors in the Search Help box, then press ENTER. Defragmenting the hard drive When working with files, sometimes Windows divides the file - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 74
click Start, then click Help and Support. Type defragmenting in the Search Help files: 1 Click (Start) then click Computer. The Computer window opens. 2 Right-click the drive that you want to a file backup now. 4 Follow the on-screen instructions to select a backup storage location and the files - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 75
basic tasks or click Create Task for more complex tasks, then follow the on-screen instructions to finish setting up and scheduling the task. Help For more information about scheduling tasks, click Start, then click Help and Support. Type task scheduler in the Search Help box, then press ENTER. 69 - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 76
Important If your old computer does not use Windows XP or Windows Vista, you must manually move your data by using a writeable System Tools, then click Windows Easy Transfer. The Windows Easy Transfer dialog box opens. 3 Click Next, click Start a new transfer, then follow the on-screen instructions - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 77
files. Go to Step 4. - OR - In Windows XP, click Start, then click My Documents. The My Documents window opens and displays many of your saved personal data files. Go to Step 4. - OR - In Windows 98, Windows Me, or Windows 2000, double-click the My Computer icon on the desktop. Go to the next step - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 78
To find files using Find or Search: 1 In Windows Vista, click (Start), then click Search. The Search Results window opens. - OR - In Windows XP, click Start, then click Search. The Search Results window opens. - OR - In Windows 98, Windows Me, or Windows 2000, click Start, Find or Search, then click - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 79
Chapter 6 Troubleshooting • Safety guidelines • First steps • Troubleshooting • Recovering your system • Telephone support 73 - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 80
devices, review the installation procedures you performed and make sure that you followed each instruction. • If an error occurs in a program, see the program's printed documentation or the online help. Help For more information about troubleshooting, click Start, then click Help and Support. Type - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 81
emachines.com Troubleshooting Troubleshooting topics are listed in alphabetical order. Add-in cards See "Expansion cards computer may be experiencing some temporary memory problems. Shut down and restart your computer Restart your computer, then enter the BIOS Setup utility by pressing and holding F2 - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 82
Chapter 6: Troubleshooting An code must match the regional code for the disc. The regional code for the disc is on the disc, disc documentation, or disc packaging. If the DVD movie does not play, the disc's regional code and your DVD drive's regional code may not match. • Reinstall the device driver - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 83
www.emachines.com Display The screen resolution is not correct • Change the screen resolution from the Display Settings dialog box. For more information, see the "Customizing Windows" chapter in your online User Guide. The computer is running, but there is no picture • Adjust the brightness and - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 84
with your router. • If you are using a router, try rebooting it by unplugging its power cord, waiting five seconds, then plugging it back in. • Make all computers on your network. The computer does not recognize an Ethernet expansion card • Shut down and restart your computer. • Make sure that you - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 85
www.emachines.com Your Ethernet network is running slower than you expect • If with your expansion card. • Reseat the card. File management Help For more information about restoring deleted files, click Start, then click Help and Support. Type the keyword/phrase System Restore in the Search Help - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 86
Troubleshooting Hard drive You see an "Insufficient disk space" error message • Delete unnecessary files from the hard drive using Disk Cleanup. For instructions drive problems, run the error checking program. For instructions on fixing hard drive problems, see "Checking the hard drive for errors" on - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 87
with your Internet service provider (ISP) is set up correctly. Contact your ISP technical support for help. • Make sure that you do not have a problem with your modem. For more information, "Modem (dial-up)" on page 87. Help For more information about troubleshooting Internet connections, click - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 88
button in your e-mail program. • Make sure that your account with your Internet service provider (ISP) is set up correctly. Contact your ISP for technical support the keyboard device driver. A keyboard character keeps repeating or you see a "keyboard stuck" or "key failure" error message • Make sure - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 89
section only covers problems relating to Media Center mode. Media Center mode is available only on Windows Vista Home Premium and Ultimate versions. To view Media Center troubleshooting information that is not covered in this section, go to the eMachines support Web Site at www.emachines.com. Help - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 90
do not make colorful motion video look its best. Generally, video will look better on a larger display device. • Age of the TV-Newer TVs usually have more advanced features, produce a better quality picture, and support higher screen resolutions. The Media Center video display will likely be better - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 91
the other half of the video image with the even lines. Because most TVs use this interlaced method to display the picture on the screen, a standard saturation. For more information, see the eMachines support Web site at www.emachines.com or see the display's user guide. You need to burn programs that - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 92
and connected to the computer. For information about manually updating the Program Guide, see your online User Guide. Memory Help For more information about troubleshooting memory errors, click Start, then click Help and Support. Type the phrase memory error in the Search Help box, then press ENTER - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 93
emachines with your modem for additional troubleshooting information. Modem (dial-up) See code to temporarily disable the service. Also make sure that the modem dialing properties are set correctly. To check the dialing properties: 1 Click (Start), then click Control Panel. The Control Panel window - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 94
Support. Type the keyword dialing in the Search Help box, then press ENTER. • Disconnect any answering machine, fax machine your telephone service and have support. • See if the modem works with a different communications program. The problem may be with just one program. • Review the troubleshooting - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 95
emachines.com Your 56K modem does not connect at 56K Current FCC regulations restrict actual data transfer rates over public telephone lines to 53K. Other factors, such as line noise, telephone service supports problems with the modem connection. • Shut down and restart your computer. • Run Windows - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 96
error such as port already open or the modem has failed to respond, the modem did not pass diagnostics. Help For more information about modem troubleshooting, click Start, then click Help and Support. Type the phrase modem troubleshooting Panel. The Control Panel window opens. 2 Click Hardware and - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 97
www.emachines.com Mouse The mouse does not work • Make sure that the mouse cable page 15, your online User Guide, or "Ethernet" on page 78. Help For more information about network troubleshooting, click Start, then click Help and Support. Type the phrase network troubleshooting in the Search Help box - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 98
will not turn on • Make sure that the printer is online. Many printers have an online/offline button that you may need to press. • Make sure that the power cable is plugged into an AC power source. The printer is on but will not print • Check the cable between the printer and your - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 99
for instructions for adding additional memory. You see a "Printer is out of paper" error message • After adding paper, make sure that the printer is online. Most printers have an online/offline button that you need to press after adding paper. Help For more information about printer troubleshooting - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 100
by following the information in "Troubleshooting" on page 75 or in the technical support pages at www.emachines.com. Problem solving may also involve re-installing some or all of the computer's software (also called recovering or restoring your system). eMachines provides everything you need to - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 101
was working correctly. For instructions, see "Using Microsoft System Restore" on page 99. • If nothing else has solved the problem and you want to return your system to factory condition, see "Recovering your system to its factory condition" on page 102. If you upgrade or exchange your hard drive - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 102
Chapter 6: Troubleshooting Preparing for software and device driver recovery You can usually recover your pre-installed software and drivers from your hard drive. However, if you ever re-install Windows from the Windows DVD or install a new hard drive, you need to recover your pre-installed software - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 103
disks when prompted. 7 When the process is finished, the Congratulations! window opens. 8 Click Finish. 9 Remove your final disc, then label all of the discs and store them in a safe place. Recovering pre-installed software and drivers using eMachines Recovery Center To recover specific drivers - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 104
To recover pre-installed device drivers, click Device driver recovery, then click the type of driver you want to recover. 3 Click Next. 4 If the software or driver is not shown on the list, and you have a multiple-disc set of recovery discs, close eMachines Recovery Center and try another disc. 98 - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 105
install software or device drivers. You can also create a restore point manually. For instructions, see "Manually creating a restore point" on page 101. Help For more information about using Microsoft System Restore, click Start, then click Help and Support. Type windows system restore in the Search - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 106
6: Troubleshooting 2 On the left side of the window, click Repair Windows using System Restore, then click Next. The Choose a restore point dialog box opens. 3 Click the restore point you want, click Next, then click Finish. A confirmation message box appears. 4 Click Yes. Your system is restored - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 107
www.emachines.com Manually creating a restore point To manually create a restore point: 1 Click (Start), Control Panel, System and Maintenance, then click Backup and Restore Center. The Backup and Restore Center opens. 2 On the left side of the window, click Create a restore point or change settings - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 108
Next. 5 Click the User name box to select a Windows user account, click in the Password box and type the user account's password (if any), then click Next. The System Recovery Options menu opens. 6 Click Restore Application. The Welcome to eMachines System Recovery window opens. 7 Click Next. 102 - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 109
up your personal files, and create a set of software and driver recovery discs (if you have not already done so). For instructions, see "To create discs for recovering pre-installed software and drivers:" on page 96. 2 Insert the Windows DVD into one of your computer's DVD-capable drives, then turn - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 110
your computer's pre-installed software and device drivers. For instructions, see "Recovering pre-installed software and drivers using recovery discs" on page 98. Telephone support Before calling Customer Care If you have a technical problem with your computer, follow these recommendations before - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 111
along with a detailed description of your problem, including the exact text of any error messages, and the steps you have taken. • Make sure that your computer is nearby at the time of your call. The technician may have you follow troubleshooting steps. eMachines contact information The label on the - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 112
and online documentation for eMachines-supplied hardware can be found in our Web site's Documentation Library. • This Reference Guide and your online User Guide. • The software publisher's Web site. Help For more how-to information about Windows, click Start, then click Help and Support. Type the - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 113
Appendix A Legal Notices • Important safety information • Regulatory compliance statements • Environmental information • Notices 107 - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 114
Always follow these instructions to help guard against personal injury and damage to your eMachines system. Your eMachines system is designed rating. • If your system is fitted with a TV Tuner, cable, or satellite receiver card, make sure that the antenna or cable system is electrically grounded to - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 115
system. • Unplug the system from the wall outlet and refer servicing to qualified personnel if: • The power cord or plug is damaged. • Liquid has been spilled into the system. • The system does not operate properly when the operating instructions are followed. • The system : shielded video cable when - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 116
Code of Federal Regulations (CFR 47) rules. On the computer or modem card wiring using a compatible modular jack which is Part 68-compliant. See installation instructions service may be required. The telephone company may request that you disconnect the equipment until the problem fax machine unless - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 117
inside wiring associated with a single-line individual service may power utility, telephone lines, and internal metallic water pipe system manual may result in hazardous radiation exposure. To prevent exposure to laser beams, do not try to open the enclosure of a CD or DVD drive. All eMachines systems - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 118
Television antenna connectors protection (for systems fitted with TV/cable TV tuner cards) External television antenna grounding Important The instructions are for the person who installs cable to the system. eMachines assumes you are qualified in the servicing of computer equipment and trained in - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 119
grounding Reference Grounding component 1 Electric service equipment 2 Power service grounding electrode system (NEC Art 250, Part H) 3 Ground clamps 4 Grounding conductors (NEC Section 810-21) 5 Antenna discharge unit (NEC Section 810-20) 6 Ground clamp 7 Antenna lead-in wire 113 - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 120
described in this publication at any time. Due to continuing system improvements, Gateway is not responsible for inaccurate information which may appear in this manual. For the latest product updates, consult the eMachines Web site at www.emachines.com. In no event will Gateway be liable for direct - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 121
.emachines.com Trademark acknowledgments eMachines, Gateway, and the Black-and-White Spot Design are trademarks or registered trademarks of Gateway, Inc. in the U.S. and other countries. Intel, Intel Inside logo, and Pentium are registered trademarks of Intel Corporation. Microsoft, MS and Windows - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 122
Appendix A: Legal Notices 116 - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 123
adding expansion 52 inserting memory card 28 installing memory card 28 removing memory card 28 replacing expansion 52 slots 28 troubleshooting add-in card 79 troubleshooting Ethernet 78 troubleshooting expansion 79 troubleshooting memory card 86 types of memory cards supported 28 case closing 37 - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 124
troubleshooting 75 cellular phone memory cards dial-up modem 9, 16 digital camera 7, 8, 9, 32 digital video camera 32 DSL modem 15 Ethernet 9, 15 118 external audio 9 microphone 7, 9 modem 9 mouse 7, 9 network 9, 15 parallel 9 power 8 power cord 8 printer 7, 9 PS/2 keyboard 8 PS/2 mouse 9 scanner - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 125
www.emachines.com See memory directional keys 21 Disk Cleanup 65 Disk Defragmenter 67 display cleaning 61 troubleshooting 77 documentation User Guide 2 double-clicking 23 dragging 23 drivers recovery discs 96, 98 re-installing 95 drives backing up files 68 CD 24 checking for errors 66 checking for - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 126
47 scanning for errors 66 troubleshooting 80 HD DVD drive power 7 Scroll Lock 21 installing battery 53 devices 32 digital camera 32 digital video camera 32 front bezel 36 memory 40 peripheral devices 32 printer 32 scanner 32 side panel 35 system battery 53 Internet buttons 21 troubleshooting - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 127
28 locating 6 memory card types supported 28 removing card 29 replacing 44 using 28 Memory Stick 28 microphone jack 7, 9 Microsoft Certificate of Authenticity 3 model number 3 modem cable 15 connecting 16 dial-up 16 DSL 15 jack 16 modem jack 9 monitor cleaning 61 troubleshooting 77 mouse buttons 23 - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 128
mouse 9 R RAM See memory rebooting computer 19 recordable drive 7 recording audio files 27 optical discs 27 recovering defaults 102 drivers 95 programs 95 software 95 system 94 Windows 95 with eMachines Recovery Center 97 with Windows DVD 103 with Windows System Restore 99 recovery discs creating 96 - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 129
Bin 79 programs 95 software 95 system 94 Windows 95 with eMachines Recovery Center 97 with Windows DVD 103 with Windows System Restore 99 Resume mode 7 right-clicking 23 S safety avoiding repetitive strain 14 general precautions 108 guidelines for troubleshooting 74 posture 14 reducing eye strain - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 130
uninterruptible power supply (UPS) 14 updating Windows 62 UPS 14 USB port 7, 9, 32 V video playing 26, 27 voltage checking selection 15 selection switch 15 volume adjusting 29 adjusting dial-up modem 90 controls 29 muting 29 troubleshooting 94 W waking computer 17 Windows Product Key Code 3 Windows - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 131
www.emachines.com Windows key 21 Windows Media Center troubleshooting 83 Windows System Restore 95 creating restore point 101 Windows Update 62 wired Ethernet troubleshooting 78 working safely 12 X xD 28 Z Zip drive 68 125 - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 132
Index 126 - eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 133
- eMachines T3656 | 8512161 - eMachines Desktop Hardware Reference Guide - Page 134
MAN ECOOPER HW REF R2 2/07
Computer
Reference Guide