1995 Buick Century Owner's Manual - Page 308

For prompt assistance, please have the following information available to give the Customer Assistance Representative: 0 Your name, address, home and business telephone numbers from the vehicle registration or title, or the plate at the left top of the instrument panel and visible through the windshield.) When contacting Buick, please remember that your concern will likely be resolved in the dealership, using the dealership's facilities, equipment and personnel. That is why we suggest you follow Step One firstif you have a concern. e Vehicle Identification Number (This is available Customer Assistance for the Hearing or Speech Impaired (TDD) To assist customers who have hearing difficulties, Buick has installed special TDD (Telecommunication Devices for the Deaf) equipment at its Customer Assistance Center. Any hearing or speech impaired customer who has access to a TDD or a conventional teletypewriter (TTY) can communicate with Buick by dialing: I -800-TD-BUTCK. (TDD users in Canada can dial 1-800-263-3830.) 0 0 Dealership name and location Vehicle delivery date and present mileage Nature of concern We encourage you to call the toll-free number listed previously in order to give your inquiry prompt attention. However, if you wish to write Buick, write to: Buick Motor Division Customer Assistance Center 902 E. Hamilton Avenue Flint, MI 48550 Refer to your Warranty and Owner Assistance Information booklet for addresses of Canadian and GM Overseas offices. GM Participation inBBB AUTO LINE - Alternative Dispute Resolution Program* *This program may not be available in all states, depending on state law. Canadian ownersrefer to your Warranty and Owner Assistance Information booklet. General Motors reserves the right to change eligibility limitations and/or to discontinue its participation in this program. 8-2