2006 Buick Lucerne Owner's Manual - Page 393

While we hope you never have the occasion to use our service, it is added security while traveling for you and your family. Remember, we are only a phone call away. Buick Roadside Assistance: 1-800-252-1112, text telephone (TTY) users, call 1-888-889-2438. Buick reserves the right to limit services or reimbursement to an owner or driver when, in Buick's judgement, the claims become excessive in frequency or type of occurrence. Roadside Assistance is not part of or included in the coverage provided by the New Vehicle Limited Warranty. Buick reserves the right to make any changes or discontinue the Roadside Assistance program at any time without notification. Courtesy Transportation To enhance your ownership experience, we and our participating dealers are proud to offer Courtesy Transportation, a customer support program for new vehicles. The Courtesy Transportation program is offered to customers in conjunction with the Bumper-to-Bumper coverage provided by the New Vehicle Limited Warranty. Several transportation options are available when warranty repairs are required. This will reduce your inconvenience during warranty repairs. Scheduling Service Appointments When your vehicle requires warranty service, you should contact your dealer and request an appointment. By scheduling a service appointment and advising your service consultant of your transportation needs, your dealer can help minimize your inconvenience. If your vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety-related. If it is, please call your dealership, let them know this, and ask for instructions. If the dealer requests that you simply drop the vehicle off for service, you are urged to do so as early in the work day as possible to allow for the same day repair. Canadian Roadside Assistance Vehicles purchased in Canada have an extensive roadside assistance program accessible from anywhere in Canada or the United States. Please refer to the Warranty and Owner Assistance Information book. 7-7