2014 Buick Verano Owner Manual - Page 364

13-6 . Customer Information owner or driver if they decide the claims are made too often, or the same type of claim is made many times. . Model, year, color, and license plate number of the vehicle. Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle. Description of the problem. . Services Provided . . Coverage Services are provided up to 6 years/ 110 000 km (70,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission from the owner is not covered. Roadside Assistance is not a part of the New Vehicle Limited Warranty. Buick and General Motors of Canada Limited reserve the right to make any changes or discontinue the Roadside Assistance program at any time without notification. Buick and General Motors of Canada Limited reserve the right to limit services or payment to an . . Emergency Fuel Delivery: Delivery of enough fuel for the vehicle to get to the nearest service station. Lock-Out Service: Service to unlock the vehicle if you are locked out. A remote unlock may be available if you have OnStar®. For security reasons, the driver must present identification before this service is given. Emergency Tow from a Public Road or Highway: Tow to the nearest Buick dealer for warranty service, or if the vehicle was in a crash and cannot be driven. Assistance is also given when the vehicle is stuck in sand, mud, or snow. Flat Tire Change: Service to change a flat tire with the spare tire. The spare tire, if equipped, must be in good condition and properly inflated. It is the owner's responsibility for the repair or replacement of the tire if it is not covered by the warranty. Battery Jump Start: Service to jump start a dead battery. . Services Not Included in Roadside Assistance . Impound towing caused by violation of any laws. Legal fines. Mounting, dismounting, or changing of snow tires, chains, or other traction devices. Towing or services for vehicles driven on a non-public road or highway. . . .