2007 Cadillac Escalade Owner's Manual - Page 546

Transportation Options Warranty service can generally be completed while you wait. However, if you are unable to wait, GM helps to minimize your inconvenience by providing several transportation options. Depending on the circumstances, your dealer can offer you one of the following: In addition, in the U.S., should you arrange transportation through a friend or relative, limited reimbursement for reasonable fuel expenses may be available. Claim amounts should reflect actual costs and be supported by original receipts. Courtesy Rental Vehicle Your dealer may arrange to provide you with a courtesy rental vehicle or reimburse you for a rental vehicle that you obtain if your vehicle is kept for a warranty repair. Taxi reimbursement may also be available if you meet the eligibility for a courtesy rental and a rental vehicle is not practical for your requirements. Rental and taxi reimbursement will be limited (contact your dealer) and must be supported by original receipts. This requires that you sign and complete a rental agreement and meet state/provincial, local and rental vehicle provider requirements. Requirements vary and may include minimum age requirements, insurance coverage, credit card, etc. You are responsible for fuel usage charges and may also be responsible for taxes, levies, usage fees, excessive mileage or rental usage beyond the completion of the repair. Generally it is not possible to provide a like-vehicle as a courtesy rental. Shuttle Service Shuttle Service is the preferred means of offering Courtesy Transportation and participating dealers can provide you with shuttle service to get you to your destination with minimal interruption of your daily schedule. This includes one-way or round trip shuttle service within reasonable time and distance parameters for the dealer's area. Public Transportation or Fuel Reimbursement If your vehicle requires warranty repairs, and public transportation is used as "shuttle service," the reimbursement is limited to the associated shuttle allowance (contact your dealer) and must be supported by original receipts. 546