2008 Cadillac Escalade ESV Owner's Manual - Page 267

Problem No power. Recommended Action The ignition might not be turned ON/RUN or in ACC/ACCESSORY. Check the display mode settings in the setup menu by pressing the display menu button on the remote control. Check the auxiliary input connections at both devices. Check to make sure there is no obstruction between the remote control and the transmitter window. Check the batteries to make sure they are not dead or installed incorrectly. If the stop button was pressed one time, the DVD player resumes playing where the DVD was stopped. If the stop button was pressed two times the DVD player begins to play from the beginning of the DVD. Problem The auxiliary source is running but there is no picture or sound. Recommended Action Check that the RSE video screen is in the auxiliary source mode. Check the auxiliary input connections at both devices. The picture does not fill the screen. There are black borders on the top and bottom or on both sides or it looks stretched out. In auxiliary mode, the picture moves or scrolls. The remote control does not work. Sometimes the wireless Check for obstructions, headphone audio cuts out low batteries, reception or buzzes. range, and interference from cellular telephone towers or by using your cellular telephone in the vehicle. Check that the headphones are on correctly using the L (left) and R (right) on the headphones. I lost the remote and/or the headphones. The DVD is playing, but there is no picture or sound. See your dealer/retailer for assistance. Check that the RSE video screen is sourced to the DVD player. After stopping the player, I push Play but sometimes the DVD starts where I left off and sometimes at the beginning. 3-103