2000 Ford Taurus Warranty Guide 1st Printing
2000 Ford Taurus Manual
2000 Ford Taurus manual content summary:
- 2000 Ford Taurus | Warranty Guide 1st Printing - Page 1
remains unresolved, contact the Sales Manager or Service Manager at the dealership. 3. If the inquiry or concern cannot be resolved at the dealership level, please contact the Ford Customer Assistance Center. In the United States: Ford Motor Company Customer Assistance Center 16800 Executive Plaza - 2000 Ford Taurus | Warranty Guide 1st Printing - Page 2
- 2000 Ford Taurus | Warranty Guide 1st Printing - Page 3
LIMITED WARRANTY FOR YOUR 2000-MODEL VEHICLE Quick Reference: Warranty Coverage What Is Covered? Bumper To Bumper Coverage Safety Restraint Coverage Corrosion Coverage 7.3L Power Strokeா Diesel Engine Coverage What Is Not Covered? 4. IN ADDITION ...Tires Roadside Service (United States, Puerto Rico - 2000 Ford Taurus | Warranty Guide 1st Printing - Page 4
Covered? 7. ADDITIONAL INFORMATION ABOUT YOUR EMISSIONS WARRANTY COVERAGE, UNDER FEDERAL AND CALIFORNIA REQUIREMENTS 8. NOISE EMISSIONS WARRANTY 9. FORD EXTENDED SERVICE PLAN 10. DISPUTE SETTLEMENT BOARD 11. STATE WARRANTY ENFORCEMENT LAWS 12. IMPORTANT INFORMATION ABOUT AMBULANCE CONVERSIONS 11 12 - 2000 Ford Taurus | Warranty Guide 1st Printing - Page 5
to your 2000-model car or light truck. If you bought a previously owned 2000-model vehicle, you are eligible for any remaining warranty coverages. Ford Motor Company provides the Emissions Defect Warranties and Emissions Performance Warranties which cover your emissions control systems, and Noise - 2000 Ford Taurus | Warranty Guide 1st Printing - Page 6
vehicle. It is your responsibility to make sure that all of the scheduled maintenance is performed and that the materials used meet Ford engineering specifications. Failure to perform scheduled maintenance as specified in the Service Guide will invalidate warranty coverage on parts affected by 2 - 2000 Ford Taurus | Warranty Guide 1st Printing - Page 7
and confirmation of maintenance work is always entered in your Scheduled Maintenance Guide. Your Ford or Lincoln-Mercury dealership, or Ford or Lincoln-Mercury Auto Care Service Center, has factory-trained technicians who can perform the required maintenance using genuine Ford parts. The dealership - 2000 Ford Taurus | Warranty Guide 1st Printing - Page 8
2000-model vehicle Your NEW VEHICLE LIMITED WARRANTY gives you specific legal rights. You may have other rights that vary from state to state. The New Vehicle Limited Warranty is the only express warranty applicable to your vehicle. Neither Ford or Ford (that the car or light truck is suitable for - 2000 Ford Taurus | Warranty Guide 1st Printing - Page 9
in service • miles driven Your New Vehicle Limited Warranty TYPE OF COVERAGE YEARS IN SERVICE/MILES DRIVEN BUMPER TO BUMPER SAFETY RESTRAINT SYSTEM CORROSION coverage is provided by Ford Motor Company or Ford Motor Vehicle Assurance Company, a subsidiary of Ford Motor Company. These coverages - 2000 Ford Taurus | Warranty Guide 1st Printing - Page 10
, whichever occurs first. During this coverage period, authorized Ford Motor Company dealers will repair, replace, or adjust all parts on your vehicle (except tires) that are defective in factory-supplied materials or workmanship. Items or conditions that are not covered by the New Vehicle Limited - 2000 Ford Taurus | Warranty Guide 1st Printing - Page 11
, whichever occurs first), you must pay a $100 deductible for each repair visit. Ford Motor Company or Ford Motor Vehicle Assurance Company covers these components: cylinder block, heads and all internal parts, intake and exhaust manifolds, flywheel, timing gear, harmonic balancer, valve covers, oil - 2000 Ford Taurus | Warranty Guide 1st Printing - Page 12
• non-Ford parts installed after the vehicle leaves Ford's control. For example, but not limited to, cellular phones, alarm systems, and automatic starting systems • tampering with the vehicle, tampering with the emissions systems, or with other parts that affect these systems • disconnecting or - 2000 Ford Taurus | Warranty Guide 1st Printing - Page 13
Guide are: • oil changes • oils, lubricants, other fluids • oil/air filters • brake linings/pads • tire rotation • cleaning/polishing • wiper blades • clutch linings • engine tune-up Other Items and Conditions Not Covered Your New Vehicle Limited Warranty also does not cover: • non-Ford parts - 2000 Ford Taurus | Warranty Guide 1st Printing - Page 14
or workmanship, Ford Motor Company or Ford Motor Vehicle Assurance Company will replace the tire. ROADSIDE SERVICE ASSISTANCE (UNITED STATES, PUERTO Ford can arrange roadside assistance and charge your credit card unless the problem is covered by another Ford warranty. Ford will pay the tow charge - 2000 Ford Taurus | Warranty Guide 1st Printing - Page 15
* Catalytic converters, compuvalve, electronic emissions control unit, onboard emissions diagnostic device, and vehicle communication link (VCL) module for passenger cars and light duty trucks only (required 8 years/80,000 mile coverage per the Clean Air Act) For full details on emissions control - 2000 Ford Taurus | Warranty Guide 1st Printing - Page 16
EPA regulations. • you will not be charged for repair, replacement, or adjustment of defective emissions-related parts listed under What is Covered? on pages 13-14. Under the Emissions Defect Warranty for passenger cars and light duty trucks, Ford Motor Company also provides coverage, including - 2000 Ford Taurus | Warranty Guide 1st Printing - Page 17
, Ford Motor Company will repair, replace, or adjust - with no charge for labor, diagnosis, or parts - any emissions control device or system, if you meet all these conditions: • You have maintained and operated your vehicle according to the instructions on proper care in the Owner Guide, the - 2000 Ford Taurus | Warranty Guide 1st Printing - Page 18
Coil and/or Control Module Intake Manifold Intercooler Assembly - Engine Charger Malfunction Indicator Lamp (MIL) System PCV System and Oil Filler Cap Powertrain Control Module Pulsed Secondary Air Injection Valve/Secondary Air Injection Pump and Associated Parts • Spark Control Components • Spark - 2000 Ford Taurus | Warranty Guide 1st Printing - Page 19
chart shows the coverage Ford Motor Company provides under for California Vehicles TYPE OF COVERAGE YEARS IN SERVICE/MILES DRIVEN EMISSIONS DEFECTS WARRANTY FOR VEHICLES WITH specific parts were selected on the basis of their estimated replacement cost at the time the California Air Resources - 2000 Ford Taurus | Warranty Guide 1st Printing - Page 20
and adjustments will be made by Ford to ensure that your car or light truck passes the inspection. This is your emission control system PERFORMANCE WARRANTY. 2. If any emissions-related part on your vehicle is defective, the part will be repaired or replaced by Ford. This is your short-term emission - 2000 Ford Taurus | Warranty Guide 1st Printing - Page 21
is defective, the part will be repaired or replaced by Ford. This is your emission control system DEFECTS WARRANTY. Owner's Warranty Responsibilities As the vehicle owner, you are responsible for the performance of the required maintenance listed in your owner's manual. Ford recommends that you - 2000 Ford Taurus | Warranty Guide 1st Printing - Page 22
every California 2000-model vehicle, regardless of the GVWR* of the vehicle. * Gross Vehicle Weight Rating List of Parts Covered by Defects Warranties • Air/Fuel Feedback Control System and Sensors • Altitude Compensation System • Catalytic Converter • Cold Start Enrichment System • Cold Start Fuel - 2000 Ford Taurus | Warranty Guide 1st Printing - Page 23
Solenoid Assembly Fuel Vapor Separator Assembly Injector Driver Module Intake Manifold Intake Manifold Runner Control Mass Air Flow Sensor Multiple Function Control Module Supercharger Supercharger Bypass Actuator Turbine Shaft Speed Sensor Assembly Turbocharger 2.0L 2.5L X(2) X(28) 3.0L X(2) X 3.3L - 2000 Ford Taurus | Warranty Guide 1st Printing - Page 24
until the first required replacement time that is specified in your Owner Guide and the Scheduled Maintenance Guide. NOTE: If the diagnosis does not reveal a defect, the Defects Warranty does not apply. Your Ford Motor Company dealer maintains a complete list of covered parts. For more details about - 2000 Ford Taurus | Warranty Guide 1st Printing - Page 25
you must have covered repairs made by someone other than a Ford Motor Company dealer - your Ford Motor Company dealer will reimburse you for the cost of repairs, including diagnosis. Be sure to obtain: (a) the parts that are replaced; and (b) a receipt for the work. Take the parts and receipt to - 2000 Ford Taurus | Warranty Guide 1st Printing - Page 26
that are not equivalent to Ford parts, your vehicle's emissions control systems may not work as effectively, and you may jeopardize your emissions warranty coverage. NOTE: FEDERAL WARRANTY ONLY The maintenance, replacement, or repair of emissions control devices or systems, the cost of which is - 2000 Ford Taurus | Warranty Guide 1st Printing - Page 27
your vehicle. You will find these instructions in your Owner Guide and Scheduled Maintenance Guide. Be sure to save your service receipts and to keep accurate records of all maintenance work. If you are not satisfied with the handling of a warranty matter, see Customer Assistance, on the inside - 2000 Ford Taurus | Warranty Guide 1st Printing - Page 28
part, component or system of the vehicle as manufactured by Ford. Defects in design, assembly or in any part, component or system of the vehicle as manufactured by Ford, which, at the time it left Ford those sold outside the United States and its territories implied warranty, condition, or guarantee - 2000 Ford Taurus | Warranty Guide 1st Printing - Page 29
YOUR VEHICLE You can get more protection for your new car or light truck by purchasing a Ford Extended Service Plan (Ford ESP). Ford ESP is the only service contract backed by Ford Motor Company or Ford Motor Service Company. It provides: • benefits during the warranty period depending on the plan - 2000 Ford Taurus | Warranty Guide 1st Printing - Page 30
free alternative pursuing replacement or WORK? The Dispute Settlement Board offers a free independent process for resolving warranty disputes. You may apply to the Board if you are an eligible owner of a Ford Motor Company vehicle in the United States. For details, please refer to your Owner Guide - 2000 Ford Taurus | Warranty Guide 1st Printing - Page 31
replacement vehicle or a refund of the purchase price, under certain circumstances. The laws vary from state to state. To the extent your state law allows, Ford repairs before you pursue the remedies provided by your state's law.) In all other states where not specifically required by state law, Ford - 2000 Ford Taurus | Warranty Guide 1st Printing - Page 32
vehicles are suitable for producing ambulances only if equipped with the Ford Ambulance Prep Package. In addition, Ford urges ambulance manufacturers to follow the recommendations of the Ford Incomplete Vehicle Manual and the Ford Truck Body Builders Layout Book (and pertinent supplements). Using
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Your satisfaction is our #1 goal. If you have questions or concerns with
your vehicle, we suggest you follow these steps:
1. Contact your Sales Representative or Service Advisor at your
selling/servicing dealership.
2. If the inquiry or concern remains unresolved, contact the Sales
Manager or Service Manager at the dealership.
3. If the inquiry or concern cannot be resolved at the dealership level,
please contact the Ford Customer Assistance Center.
In the United States:
Ford Motor Company
Customer Assistance Center
16800 Executive Plaza Drive
P.O. Box 6248
Dearborn, MI 48121
1-800-392-3673 (FORD)
TDD for hearing impaired:
1-800-232-5952
In Canada:
Ford Motor Company
Customer Assistance Centre
of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5B4
1-800-565-3673 (FORD)
Outside the U.S. or Canada:
Ford Motor Company
Worldwide Direct Market Operations
Attention: Owner Relations
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, MI 48101
Telephone: (313) 594-4857
Fax: (313) 390-0804
In Puerto Rico and Virgin Islands:
Ford Motor Company
Caribbean Inc.
P.O. Box 11957
Caparra Heights Station
San Juan, PR 00922-1957
Telephone: (787) 782-5959
Fax: (787) 781-8975
In Middle East & North Africa:
Ford Middle East & North Africa
Customer Assistance Center
Bin Khedia Bldg. Opp Dubui Crk.
3rd Floor, Office 301
Dubai, United Arab Emirates
Telephone: 971-4-326084
Fax: 971-4-327299
E-Mail: [email protected]