2009 Ford E150 Cargo Warranty Guide 2nd Printing

2009 Ford E150 Cargo Manual

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  • 2009 Ford E150 Cargo | Warranty Guide 2nd Printing - Page 1
    2009 model year Warranty Guide Ford Cars and Trucks (except Hybrid vehicles, F-650/F-750 and LCF) 2 0 0 9 model year Warranty Guide
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    Dubai, United Arab Emirates Telephone: 971-4-3326084 Fax: 971-4-3327299 E-Mail: [email protected] www.me.ford.com In Canada: Customer Relationship Centre Ford Motor Company of Canada, Limited P.O. Box 2000 Oakville, Ontario L6J 5E4 1-800-565-3673 (FORD) www.ford.ca In Puerto Rico and Virgin Islands
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    Warranty Repairs? Do Warranties Apply In Other Countries? 3. THE NEW VEHICLE LIMITED WARRANTY FOR YOUR 2009-MODEL VEHICLE Limitations And Disclaimers What Is Covered? What Is Not Covered? 4. IN ADDITION ...Roadside Service Assistance (United States, Puerto Rico, And U.S. Virgin Islands) 5. FEDERAL
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    7. ADDITIONAL INFORMATION ABOUT YOUR EMISSIONS WARRANTY COVERAGE, UNDER FEDERAL AND CALIFORNIA REQUIREMENTS 8. NOISE EMISSIONS WARRANTY 9. FORD EXTENDED SERVICE PLAN 10. BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM 11. STATE WARRANTY ENFORCEMENT LAWS 12. IMPORTANT INFORMATION ABOUT AMBULANCE
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    the amendments to the New Vehicle Limited Warranty. Please ask the vehicle modifier for a copy of the Addendum Card if you wish to review it prior to taking delivery of the vehicle. This booklet explains in detail the warranty coverages that apply to your 2009-model car or light truck. If you bought
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    Ford Motor Company dealer is available to assist you with all your automotive needs. Please follow the procedures outlined on the front page of this booklet. In addition, if you are an eligible U.S. owner, you may use - at no cost the services Owner Guide and a Scheduled Maintenance Guide which
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    in this guide. Some states have mandated alternate time coverage periods for parts of your instructions to provide no-cost, service-type improvements - not originally included in your Scheduled Maintenance Guide - intended to increase your overall satisfaction with your vehicle. Sometimes Ford
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    Limited Warranty and the Emissions Warranties described in this booklet apply to your vehicle if: • it was originally purchased through the Ford Export Operations Military Sales Program; or • it was originally sold or leased by Ford you may have to pay the servicing Ford dealer in a foreign country
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    assume for it any other obligation or liability in connection with your vehicle or these warranties. No person, including Ford employees or dealers, may modify or waive any part of these warranties. Ford and its dealers reserve the right to make changes in or additions to vehicles built or sold by
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    any other representative capacity. Ford shall not be liable for any damages caused by delay in delivery or furnishing of any products and/or services. You may have some implied warranties. For example, you may have an implied warranty of merchantability (that the car or light truck is reasonably fit
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    your Ford vehicle. Some states do not allow Ford to limit how long an implied warranty lasts or to exclude or limit incidental or consequential damages, so the limitation and dispute - although the program is still available to you. For more information regarding the BBB AUTO LINE program, see page 33
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    of your warranty coverage provided by Ford Motor Company under the New Vehicle Limited Warranty. Please refer to the description of warranty coverage for more specific information. For each type of coverage, the chart shows two measures: • years in service • miles driven The measure that occurs
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    , through its authorized dealers, is willing and able to repair, replace, or adjust defective parts in the prescribed manner. Ford's liability, if any, shall in no event exceed the cost of correcting manufacturing defects as herein provided and upon expiration of this warranty, any such liability
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    New Vehicle Limited Warranty time in service and mileage coverage period, defective tires will be replaced on a pro rata adjustment basis according to the following mileage-based Reimbursement Schedule: MILES DRIVEN 1-12,000 12,001-24,000 24,001-36,000 PERCENT OF PARTS COVERED BY FORD 100% 60% 30
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    joints; Rear-Wheel Drive: axle shafts, bearings (front and rear), center support bearing, drive axle housing (including all internal parts), drive shaft, propeller shafts, retainers, supports, seals and gaskets, universal and constant velocity joints. (2) Your vehicle's safety belts and air bag
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    air temperature sensor (6.4L), crankshaft position sensor (6.4L), camshaft position sensor, accelerator switch. NOTE: Some components may also be covered by the Emissions Warranties. For more information, see pages 17-30. Expedition Limousine Limited Warranty If you have purchased or leased a 2009
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    the vehicle, including the body, chassis, or components, after the vehicle leaves the control of Ford Motor Company • tampering with the vehicle, tampering with the emissions systems or with the other parts that affect these systems (for example, but not limited to exhaust and intake systems) • the
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    of parts due to normal wear and tear. You, as the owner, are responsible for these items. See your Scheduled Maintenance Guide. Some examples of maintenance and normal wear are: • oil changes • clutch linings • oils, lubricants, other fluids • Wiper blades • oil/air filters • Wheel alignments
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    problems) Tire Wear or Damage The New Vehicle Limited Warranty Weight Rating (GVWR) exceeds 9,900 pounds. See important information about Expedition EL limousine conversion (page 36). • any other Ford or Mercury vehicles that are converted to limousines. This will void the New Vehicle Limited
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    Limited Warranty. It begins at the warranty start date and lasts for five years or 60,000 miles (whichever occurs first). If you need towing beyond the five years or 60,000 miles (whichever occurs first) period, Ford can arrange roadside assistance and charge your credit card unless the problem
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    emissions warranties QUICK REFERENCE: EMISSIONS WARRANTY COVERAGE This chart shows your warranty coverage under two emissions warranties that Ford Motor Company provides, in compliance with Federal requirements. The warranties are: • Emissions Defects Warranty • Emissions Performance Warranty For
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    WARRANTY COVERAGE During the warranty coverage period, Ford Motor Company warrants that: • your vehicle or adjustment of defective emissions-related parts listed under What is Covered? on pages 20-21. The warranty coverage period for: • Passenger cars, light duty trucks (applies to vehicles up
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    , Ford Motor Company will repair, replace, or adjust - with no charge for labor, diagnosis, or parts any emissions control device or system, if you meet all of the following conditions: • You have maintained and operated your vehicle according to the instructions on proper care in the Owner Guide
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    Filter and Valve (Flex Fuel Vehicle Only) Diesel Oxidation Catalyst) • Idle Air Bypass Valve • Cold Start Enrichment System • Ignition Coil and/or Control Module • Cold Start Fuel Injector (Flex • Intake Thermostat • Exhaust Heat Control Valve • Throttle Body Assembly (MFI) • Exhaust Manifold •
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    time that is specified in your Owner Guide and the Scheduled Maintenance Guide; or (b) the time or mileage limits of the Federal Defect and Performance Warranties (whichever occurs first). Your Ford Motor Company dealer maintains a complete list of parts covered by emissions warranties. For more
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    REFERENCE: EMISSIONS WARRANTY COVERAGE This chart shows the emission warranty that Ford Motor Company provides for your vehicle under the emissions control warranty in accordance with the regulations of the California Air Resources Board. This coverage is in addition to Federal Emission warranties
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    emissions and warranty regulation: - Passenger Car & Light-duty Trucks (up to 8,500 have extended coverage on all emission related parts. This extended warranty coverage applies if Air Resources Board and Ford Motor Company are pleased to explain the emission control system warranty on your 2009
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    assemblies. Where a warrantable condition exists, Ford Motor Company will repair your vehicle at no cost to you including diagnosis, parts, and labor. Manufacturer's Warranty Coverage For Vehicles Eligible for California Emission Warranty Coverage If Gross Vehicle Weight Rating is 14,000 lbs. or
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    also be aware that Ford Motor Company may deny you warranty coverage if your vehicle or a part has failed due to abuse, neglect, improper maintenance, or unapproved modifications. If you have any questions regarding your warranty rights and responsibilities, or if you want to report what you believe
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    Air Bypass Valve Diesel Particulate Filter and • Ignition Coil and/or Control Diesel Oxidation Catalyst) Module • Cold Start Enrichment System • Intake Manifold • Cold Exhaust Heat Control Valve • Thermostat • Exhaust Manifold • Throttle Body Assembly (MFI) • Exhaust Pipe (Manifold to • Transmission
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    22) X(2) X(2) X(12) X(13) X(2) X(14) X X X X X Part Name ABS Module (Motorhome only) Cam Timing Assembly Camshaft Drive Assembly (Left-hand) Camshaft Drive Assembly (Right-hand) Camshaft Drive Assembly Kit-Left Catalytic Converter Catalyst Inlet Pipe Charge Air Cooler Crankshaft Vibration Damer
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    is specified in your Owner Guide and the Scheduled Maintenance Guide. NOTE: If the diagnosis does not reveal a defect, the Defects Warranty does not apply. Your Ford Motor Company dealer maintains a complete list of covered parts. For more details about the specific parts that are covered by the
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    is not available, or if a Ford Motor Company dealer cannot perform warrantable repair(s) within 30 days of you bringing your vehicle to the dealer, repairs may be performed at any service establishment or by you using Ford equivalent replacement parts. Ford will reimburse you for the cost of these
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    show that you have followed Ford's instructions on properly maintaining and using your vehicle. You will find these instructions in your Owner Guide and Scheduled Maintenance Guide. Be sure to save your service receipts and to keep accurate records of all maintenance work. CUSTOMER ASSISTANCE If you
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    . This warranty covers this vehicle as designed, built and equipped by Ford Motor Company, and is not limited to any particular part, component or system of the vehicle as manufactured by Ford. Defects in design, assembly or in any part, component or system of the vehicle as manufactured by
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    for your new car or light truck by purchasing a Ford Extended Service Plan (Ford ESP). Ford ESP service contracts are backed by Ford Motor Company and they provide: • additional benefits during the warranty period depending on the plan you purchase (such as: alternative transportation and coverage
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    parts - mediation and arbitration. During mediation, a representative of the BBB will contact both you and Ford the BBB will review the claim for eligibilty Ford Motor Company Customer Relationship Center at 1-800-392-3673. Note: Ford Motor Company reserves the right to change eligibility limitations
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    or a refund of the purchase price, under certain circumstances. The laws vary from state to state. To the extent your state law allows, Ford Motor Company requires that you first send us a written notification of any defects or non-conformities that you have experienced with your vehicle. (This
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    ambulance manufacturers to follow the recommendations of the Ford Incomplete Vehicle Manual and the Ford Truck Body Builders Layout Book (and pertinent supplements). Using a Ford vehicle without the Ford Ambulance Prep Package to produce an ambulance could result in elevated underbody temperatures
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    with the Limousine Builder's Package but it's wheelbase is extended beyond its limitations or if it's GVWR exceeds the weight limitations, then the New Vehicle Limited Warranty is voided, any Ford Extended Service Plan (ESP) contract is voided, applicable Emissions warranties may be voided, and
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    w w w. o w n e rc o n n e c t i o n . c o m Designed with Ford owners in mind, this site features updated information on vehicle service, special offers and Ford-sponsored events in your community. 9W7J 19T201 BA July 2008 Second Printing Warranty Guide Ford Litho in USA
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Warranty
Guide
FordCars and Trucks
(except Hybrid vehicles,
F-650/F-750 and LCF)
2009
model year
2 0 0 9
model year
Warranty Guide