2010 Ford F250 Super Duty Super Cab Warranty Guide 4th Printing
2010 Ford F250 Super Duty Super Cab Manual
2010 Ford F250 Super Duty Super Cab manual content summary:
- 2010 Ford F250 Super Duty Super Cab | Warranty Guide 4th Printing - Page 1
2010 model year Warranty Guide Ford Cars and Trucks (except F-650/750 and Hybrid vehicles) 2 0 1 0 model year Warranty Guide - 2010 Ford F250 Super Duty Super Cab | Warranty Guide 4th Printing - Page 2
or concern remains unresolved, contact the Sales Manager or Service Manager at the dealership. 3. If the inquiry or concern cannot be resolved at the dealership level, please contact the Ford Customer Relationship Center. In the United States: Ford Motor Company Customer Relationship Center P.O. Box - 2010 Ford F250 Super Duty Super Cab | Warranty Guide 4th Printing - Page 3
- 2010 Ford F250 Super Duty Super Cab | Warranty Guide 4th Printing - Page 4
? Do Warranties Apply In Other Countries? 3. THE NEW VEHICLE LIMITED WARRANTY FOR YOUR 2010-MODEL VEHICLE Limitations And Disclaimers What Is Covered? What Is Not Covered? 4. IN ADDITION ...Roadside Service Assistance (United States, Puerto Rico, And U.S. Virgin Islands) 5. FEDERAL REQUIREMENTS FOR - 2010 Ford F250 Super Duty Super Cab | Warranty Guide 4th Printing - Page 5
7. ADDITIONAL INFORMATION ABOUT YOUR EMISSIONS WARRANTY COVERAGE, UNDER FEDERAL AND CALIFORNIA REQUIREMENTS 8. NOISE EMISSIONS WARRANTY 9. FORD EXTENDED SERVICE PLAN 10. BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM 11. STATE WARRANTY ENFORCEMENT LAWS 12. IMPORTANT INFORMATION ABOUT AMBULANCE - 2010 Ford F250 Super Duty Super Cab | Warranty Guide 4th Printing - Page 6
it for that service, but you may also take your vehicle to another Ford Motor Company dealership own or lease a 2010-model E-350 Livery Van equipped with the Livery Service Package or a 2010-model Crown Victoria Card if you wish to review it prior to taking delivery of the vehicle. This booklet - 2010 Ford F250 Super Duty Super Cab | Warranty Guide 4th Printing - Page 7
Ford Motor Company dealer is available to assist you with all your automotive needs. Please follow the procedures outlined on the front page of this booklet. In addition, if you are an eligible U.S. owner, you may use - at no cost the services Owner Guide and a Scheduled Maintenance Guide which - 2010 Ford F250 Super Duty Super Cab | Warranty Guide 4th Printing - Page 8
, dealers may receive instructions to provide no-cost, service-type improvements - not originally included in your Scheduled Maintenance Guide - intended to increase your overall satisfaction with your vehicle. Sometimes Ford may offer a special adjustment program to pay all or part of the cost of - 2010 Ford F250 Super Duty Super Cab | Warranty Guide 4th Printing - Page 9
was originally purchased through the Ford Export Operations Military Sales Program; or • it was originally sold or leased by Ford Motor Company or one of States, U.S. Federalized Territories, or Canada. In some cases, however, you may have to pay the servicing Ford dealer in a foreign country or - 2010 Ford F250 Super Duty Super Cab | Warranty Guide 4th Printing - Page 10
with your vehicle or these warranties. No person, including Ford employees or dealers, may modify or waive any part of these warranties. Ford and its dealers reserve the right to make changes in or additions to vehicles built or sold by them at any time without incurring any obligation to make - 2010 Ford F250 Super Duty Super Cab | Warranty Guide 4th Printing - Page 11
private attorney general, a member of a class of claimants or in any other representative capacity. Ford shall not be liable for any damages caused by delay in delivery or furnishing of any products and/or services. You may have some implied warranties. For example, you may have an implied warranty - 2010 Ford F250 Super Duty Super Cab | Warranty Guide 4th Printing - Page 12
WARRANTY also applies to the EMISSIONS WARRANTIES described on pages 17-31. Ford participates in the BBB AUTO LINE warranty dispute resolution program. You may your dispute - although the program is still available to you. For more information regarding the BBB AUTO LINE program, see page 34 of - 2010 Ford F250 Super Duty Super Cab | Warranty Guide 4th Printing - Page 13
of your warranty coverage provided by Ford Motor Company under the New Vehicle Limited Warranty. Please refer to the description of warranty coverage for more specific information. For each type of coverage, the chart shows two measures: • years in service • miles driven The measure that occurs - 2010 Ford F250 Super Duty Super Cab | Warranty Guide 4th Printing - Page 14
are described on pages 12-15. When making warranty repairs on your vehicle, the dealer will use Ford or Motorcraft parts or remanufactured or other parts that are authorized by Ford, at the discretion of Ford or the Ford dealership. Nothing in this warranty should be construed as requiring defective - 2010 Ford F250 Super Duty Super Cab | Warranty Guide 4th Printing - Page 15
service and mileage coverage period, defective tires will be replaced on a pro rata adjustment basis according to the following mileage-based Reimbursement Schedule: MILES DRIVEN 1-12,000 12,001-24,000 24,001-36,000 PERCENT OF PARTS COVERED BY FORD are available for certain vehicle parts and - 2010 Ford F250 Super Duty Super Cab | Warranty Guide 4th Printing - Page 16
parts), drive shaft, propeller shafts, retainers, supports, seals and gaskets, universal and constant velocity joints. (2) Your vehicle's safety belts and air a body sheet metal filter/water separator), high pressure lines, gaskets and seals, glow plugs, turbocharger, two-stage turbocharger assembly - 2010 Ford F250 Super Duty Super Cab | Warranty Guide 4th Printing - Page 17
(6.4L), high pressure oil regulator, exhaust back pressure regulator and sensor, exhaust pressure sensor (6.4L), manifold pressure sensor (6.4L), intake air temperature sensor (6.4L), crankshaft position sensor (6.4L), camshaft position sensor, accelerator switch. NOTE: Some components may also - 2010 Ford F250 Super Duty Super Cab | Warranty Guide 4th Printing - Page 18
the body, chassis, or components, after the vehicle leaves the control of Ford Motor Company • tampering with the vehicle, tampering with the emissions systems or with the other parts that affect these systems (for example, but not limited to exhaust and intake systems) • the installation or - 2010 Ford F250 Super Duty Super Cab | Warranty Guide 4th Printing - Page 19
Guide. Some examples of maintenance and normal wear are: • oil changes • clutch linings • oils, lubricants, other fluids • Wiper blades • oil/air filters • Wheel alignments and tire balancing • tire rotation/inflation • Brake • Failure to provide proper installation environment • Damage caused by: - 2010 Ford F250 Super Duty Super Cab | Warranty Guide 4th Printing - Page 20
by the external antenna, viruses or other software problems) Tire Wear or Damage The New Vehicle Limited EL Limousines that are not equipped with the Limousine Builder's Package (17L) Option, or if the wheelbase is conversion (page 36). • any other Ford or Mercury vehicles that are converted to - 2010 Ford F250 Super Duty Super Cab | Warranty Guide 4th Printing - Page 21
, Ford will cover: • Towing to the nearest Ford Motor Company dealership, or towing to your selling dealership if within 35 miles • Flat tire change ( ) period, Ford can arrange roadside assistance and charge your credit card unless the problem is covered by another Ford warranty. Ford will pay the - 2010 Ford F250 Super Duty Super Cab | Warranty Guide 4th Printing - Page 22
emissions warranties QUICK REFERENCE: EMISSIONS WARRANTY COVERAGE This chart shows your warranty coverage under two emissions warranties that Ford Motor Company provides, in compliance with Federal requirements. The warranties are: • Emissions Defects Warranty • Emissions Performance Warranty For - 2010 Ford F250 Super Duty Super Cab | Warranty Guide 4th Printing - Page 23
During the warranty coverage period, Ford Motor Company warrants that: • your vehicle or engine is designed, built, and equipped to meet - at - 3 years or 36,000 miles (whichever occurs first) for all other covered parts. • Heavy duty vehicles (applies to trucks over 8,500 pounds GVWR up to 19 - 2010 Ford F250 Super Duty Super Cab | Warranty Guide 4th Printing - Page 24
, Ford Motor Company will repair, replace, or adjust - with no charge for labor, diagnosis, or parts any emissions control device or system, if you meet all of the following conditions: • You have maintained and operated your vehicle according to the instructions on proper care in the Owner Guide - 2010 Ford F250 Super Duty Super Cab | Warranty Guide 4th Printing - Page 25
Feedback Control • Fuel Tank (non diesel only) System and Sensors • Fuel Tank Pressure Control • Air Induction System Valve (Flex Fuel Vehicle Only) • Catalytic Converter (including • Idle Air Bypass Valve Diesel Particulate Filter and • Ignition Coil and/or Control Diesel Oxidation Catalyst) Module - 2010 Ford F250 Super Duty Super Cab | Warranty Guide 4th Printing - Page 26
fuel lines, sensors, and wiring harnesses that are used with components on the list of parts, above. Concerning parts that should be replaced on a certain maintenance schedule: these parts remain under warranty until : (a) the first replacement time that is specified in your Owner Guide and the - 2010 Ford F250 Super Duty Super Cab | Warranty Guide 4th Printing - Page 27
warranty that Ford Motor Company provides for your vehicle under the emissions control warranty in accordance with the regulations of the California Air Resources regulations,* and • Your vehicle is certified for sale in California as indicated on the vehicle emission control information label. 22 - 2010 Ford F250 Super Duty Super Cab | Warranty Guide 4th Printing - Page 28
) have extended coverage on all emission related parts. This extended warranty coverage applies if your vehicle Air Resources Board and Ford Motor Company are pleased to explain the emission control system warranty on your 2010-model vehicle. In California, new motor vehicles must be designed, built - 2010 Ford F250 Super Duty Super Cab | Warranty Guide 4th Printing - Page 29
included may be hoses, belts, connectors, and other emissions-related assemblies. Where a warrantable condition exists, Ford Motor Company will repair your vehicle at no cost to you including diagnosis, parts, and labor. Manufacturer's Warranty Coverage For Vehicles Eligible for California Emission - 2010 Ford F250 Super Duty Super Cab | Warranty Guide 4th Printing - Page 30
Company dealer as soon as a problem exists. The warranty repairs should be completed in a reasonable amount of time, not to exceed 30 days. As the vehicle owner, you should also be aware that Ford Motor Company may deny you warranty coverage if your vehicle or a part has failed due to abuse, neglect - 2010 Ford F250 Super Duty Super Cab | Warranty Guide 4th Printing - Page 31
the parts on the following list contains a defect that affects emissions, they are covered by the Defects Warranties. • Air Flow Sensor • Fuel Injector Supply Manifold • Air/Fuel Feedback Control System and Sensors • Air Induction System • Catalytic Converter (including Diesel Particulate Filter and - 2010 Ford F250 Super Duty Super Cab | Warranty Guide 4th Printing - Page 32
(Non-Hybrid), Transit Connect, Flex, Edge, Explorer, Mountaineer, Explorer Sport Trac, F150, Expedition, E-Series, F-Superduty Part Name ABS Module Catalytic Converter Catalyst Inlet Pipe Diesel Particulate Filter Supercharger Timing Chain Tensioner Arm Cam Timing Assembly Variable Camshaft Timing - 2010 Ford F250 Super Duty Super Cab | Warranty Guide 4th Printing - Page 33
Module Powertrain Engine Control Unit X X X X X X X (ECU) Main Body Wiring Harness (2) X(4) X(4) Dash Panel & Headlight Junction X X X X X X(4) X(30) Wiring Assembly (2) Backup Lamp Wiring Harness (1)Fusion W/AW-6spdTrans only (2)for Service Engine Soon/Malfunction Indicator Lamp (MIL) illumination - 2010 Ford F250 Super Duty Super Cab | Warranty Guide 4th Printing - Page 34
is specified in your Owner Guide and the Scheduled Maintenance Guide. NOTE: If the diagnosis does not reveal a defect, the Defects Warranty does not apply. Your Ford Motor Company dealer maintains a complete list of covered parts. For more details about the specific parts that are covered by the - 2010 Ford F250 Super Duty Super Cab | Warranty Guide 4th Printing - Page 35
Company dealer is not available, or if a Ford Motor Company dealer cannot perform warrantable repair(s) within 30 days of you bringing your vehicle to the dealer, repairs may be performed at any service establishment or by you using Ford equivalent replacement parts. Ford will reimburse you for - 2010 Ford F250 Super Duty Super Cab | Warranty Guide 4th Printing - Page 36
warranty, you may have to show that you have followed Ford's instructions on properly maintaining and using your vehicle. You will find these instructions in your Owner Guide and Scheduled Maintenance Guide. Be sure to save your service receipts and to keep accurate records of all maintenance work - 2010 Ford F250 Super Duty Super Cab | Warranty Guide 4th Printing - Page 37
Regulations. This warranty covers this vehicle as designed, built and equipped by Ford Motor Company, and is not limited to any particular part, component or system of the vehicle as manufactured by Ford. Defects in design, assembly or in any part, component or system of the vehicle as manufactured - 2010 Ford F250 Super Duty Super Cab | Warranty Guide 4th Printing - Page 38
Extended Service Plan (Ford ESP). Ford ESP service contracts are backed by Ford Motor Company and they provide: • additional benefits during the warranty period depending on the plan you purchase (such as: alternative transportation and coverage for certain maintenance and wear items; coverage for - 2010 Ford F250 Super Duty Super Cab | Warranty Guide 4th Printing - Page 39
parts - mediation and arbitration. During mediation, a representative of the BBB will contact both you and Ford Upon request, the BBB will review the claim for eligibilty under Ford Motor Company Customer Relationship Center at 1-800-392-3673. Note: Ford Motor Company reserves the right to change - 2010 Ford F250 Super Duty Super Cab | Warranty Guide 4th Printing - Page 40
of the purchase price, under certain circumstances. The laws vary from state to state. To the extent your state law allows, Ford Motor Company requires Ford Incomplete Vehicle Manual and the Ford Truck Body Builders Layout Book (and pertinent supplements). Using a Ford vehicle without the Ford - 2010 Ford F250 Super Duty Super Cab | Warranty Guide 4th Printing - Page 41
's Package or it is equipped with the Limousine Builder's Package but it's wheelbase is extended beyond its limitations or if it's GVWR exceeds the weight limitations, then the New Vehicle Limited Warranty is voided, any Ford Extended Service Plan (ESP) contract is voided, applicable Emissions - 2010 Ford F250 Super Duty Super Cab | Warranty Guide 4th Printing - Page 42
w w w. o w n e rc o n n e c t i o n . c o m Designed with Ford owners in mind, this site features updated information on vehicle service, special offers and Ford-sponsored events in your community. AW7J 19T201 DA November 2009 Fourth Printing Warranty Guide Ford Litho in USA
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2010
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