2002 Lexus ES 300 User Guide 1

2002 Lexus ES 300 Manual

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    vehicles. Your Lexus is the of satisfaction from your Lexus. Please take some time to review it carefully. In addition and our company, please visit our Web site at www.lexus.com. To access your dealership's Web site, log on Lexus family! Yoshi Inaba President and Chief Executive Officer Toyota Motor
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    ...5 Other Benefits and Assistance Quality Control ...7 Vehicle Service History ...7 Vehicle Service Agreements ...7 Additional Keys ...8 Body Repairs ...8 If You Need Assistance ...8 BBB AUTO LINE Arbitration...10 WARRANTY INFORMATION Introduction The Lexus Commitment ...14 Warranty Coverages at
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    Control Warranty ...28 Tire Limited Warranty ...34 Bridgestone/Firestone ...35 Dunlop ...52 Goodyear ...62 Michelin ...66 Toyo ...79 Yokohama ...85 OF CONTENTS Your Responsibilities Operation and Maintenance ...93 Obtaining Warranty Service Lexus Warranty Coverage ...97 Lexus Dealership Service
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    . The dealership will verify performance of the services on page 105 of this booklet. Loaner Vehicle If your vehicle must be kept overnight at a Lexus dealership for a warranty-covered condition that requires more than eight hours to repair, Lexus will provide you with a complimentary loaner vehicle
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    of repair parts to remote locations. A technical assistance hotline to provide repair information to non-Lexus facilities. How to Get Help ⅷ Roadside services such as battery jump-start, tire change and fuel delivery. Towing to the nearest Lexus dealership (or an alternate repair facility
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    ⅷ ⅷ ⅷ 4) Wait at your vehicle or in a nearby secure location for the roadside assistance provider to arrive. Additional Coverage After your roadside assistance club created exclusively for Lexus owners. Benefits include roadside assistance coverage, a trip-planning service and discounts on travel
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    your vehicle for several years or if you accumulate mileage quickly, you may want to purchase a Lexus vehicle service agreement. These agreements cover the cost of specific repairs beyond the factory warranty period. They also cover services such as towing, substitute transportation and lodging to
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    satisfaction. These repair centers use Genuine Lexus Parts exclusively in the repair of Lexus vehicles. If You Need Assistance Both Lexus and your Lexus dealer are dedicated to serving your automotive needs. Your complete satisfaction is our first priority. Should you have a problem or concern
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    located on the driver's side corner of the dashboard, under the window) Current vehicle mileage Name of your selling and servicing Lexus your case be reviewed through the program, . This decision is binding on Lexus but not on you. Important: You must use BBB AUTO LINE before seeking remedies
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    provision of the Lexus New Vehicle Limited Warranty. However, BBB AUTO LINE will not arbitrate claims involving a vehicle used primarily for commercial purposes unless the "Lemon Law" of your state covers 1) vehicles used for commercial purposes or 2) claims that an air bag failed to deploy
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    required by BBB AUTO LINE. You fail to make your vehicle available for inspection by BBB AUTO LINE in a timely manner (if an inspection is necessary). You fail to contact Lexus about your dispute before requesting arbitration. ⅷ ⅷ ⅷ When BBB AUTO LINE receives your request, it will be forwarded to
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    AUTO LINE's decisions are based on what it believes to be fair and appropriate after applying the appropriate legal standards. Remedies include but are not limited to repairs; reimbursement for repairs and incidental expenses, such as towing costs; and repurchase or replacement of your vehicle. BBB
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    OTHER BENEFITS AND ASSISTANCE A M E N I T I E S What other recourse do I have? If you are dissatisfied with the arbitrator's decision or Lexus' compliance, you may pursue any other legal remedies available to you, including small claims court. You should be aware that BBB AUTO LINE findings are
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    for specific repairs that are no longer covered by review this information carefully, since proper maintenance is required to ensure that warranty coverage remains intact. All warranty information is the latest available at the time of publication and, with the exception of the emission control
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    30 40 50 60 70 80 months *Specific components may have longer coverage under terms of the Powertrain Warranty. ✝Also applies to Massachusetts and Vermont vehicles equipped with a California Certified Emission Control System. Vehicles covered by this warranty are also covered by the Federal
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    covered by these warranties are made at no charge for parts and labor. Parts Replacement Any needed parts replacement will be made using new or remanufactured parts. The decision whether a part should be repaired or replaced will be made by the servicing Lexus dealership and/or Lexus. Parts
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    GENERAL WARRANTY PROVISIONS W A R R A N T Y Limitations The performance of necessary repairs and adjustments is the exclusive remedy under these warranties or any implied warranties. Lexus does not authorize any person to create for it any other obligation or liability in connection with this
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    , whichever occurs first. Engine flywheel, oil pan, water pump, fuel pump, engine mounts, engine control computer, seals and gaskets. Transmission and Transaxle Case and all internal parts, torque converter, clutch cover, mounts, engine control computer, seals and gaskets. Front-Wheel-Drive System
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    , see the section entitled "Service Procedures and Specifications - Body" in the Owner's Manual. Restraint Systems Warranty This warranty covers repairs needed to correct defects in materials or workmanship of any seatbelt or air bag system supplied by Lexus, subject to the exceptions indicated
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    normal wear and tear. Maintenance Expense* Normal maintenance services such as engine tune-ups; replacement of fluids and filters; lubrication; cleaning and polishing; replacement of spark plugs and fuses; and replacement of worn wiper blades, brake pads/ linings and clutch linings. Vehicles With
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    of necessary repairs and adjustments is the exclusive remedy under this warranty or any implied warranty. Lexus does in connection with this vehicle. Lexus shall not be liable for incidental -Moss Warranty Act. You may also be required to use BBB AUTO LINE before seeking remedies under the "Lemon
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    CONTROL WARRANTY W A R R A N T Y WHAT IS COVERED AND HOW LONG Emission Defect Warranty Lexus warrants that your vehicle: Was designed, built and equipped to conform at the time of sale vehicle's in-service date, whichever occurs first. Additionally, components marked "8/80" in the parts list on pages
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    Electronic fuel injection system components - Airflow sensor - Engine control module (8/80) - Throttle body - Other components Intake manifold and intake air surge tank Air injection manifold Air injection pump Airflow control valves Air Induction System Air Injection System ⅷ ⅷ ⅷ 8/80 = Covered
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    light and bulb (8/80) Pulleys, belts and idlers Sealing gaskets and devices Sensors, switches and valves Positive Crankcase Ventilation (PCV) System ⅷ ⅷ Evaporative Control System ⅷ ⅷ Other Parts Used in Above Systems ⅷ ⅷ ⅷ ⅷ Exhaust Gas Recirculation (EGR) System ⅷ ⅷ ⅷ 8/80 = Covered
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    maintenance or repairs is not covered by this warranty. W A R R A N T Y REPLACEMENT PARTS To ensure optimum performance and maintain the quality built into your vehicle's emission control systems, Lexus recommends the use of Genuine Lexus Parts when servicing or repairing the systems. Warranty
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    If we fail to do so, we will repair your vehicle free of charge. The only exceptions allowed are when you request or agree to a delay, or a delay is caused by factors beyond the control of Lexus or the dealership. For information on how to obtain service under the Emission Defect Warranty, see page
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    sole or primary purpose of controlling emissions and which were not in general use before 1968.) 3) We have performed all emission control system preparations required by Lexus prior to the sale of the vehicle as set forth in Lexus' current pre-delivery service manual. 4) Except as may be provided
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    . Your emission control system may include parts such as the fuel injection system, ignition system, catalytic converter and engine computer. Also included may be hoses, belts, connectors and other emissions-related assemblies. Where a warrantable condition exists, Lexus will repair your vehicle at
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    or the California Air Resources Board, Mobile Source Control Division, at 9528 Telstar Avenue, P.O. Box 8001, El Monte, CA 91734-8001. W A R R A N T Y WHAT IS NOT COVERED These warranty obligations do not apply to failures or noncompliance caused by: The use of replacement parts not certified in
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    on on GS GS 300 300 and and GS GS 430 430 Fuel tank Fuel tank Knock sensor on ES 300 and GS 430 Ignition System ⅷ Engine control computer (engine control module) Injector on GS 300, GS 430 and LS 430 Throttle body Intake manifold and intake air surge tank Catalytic converter (warm-up three-way
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    maintenance or repairs is not covered by this warranty. W A R R A N T Y REPLACEMENT PARTS To ensure optimum performance and maintain the quality built into your vehicle's emission control systems, Lexus recommends the use of Genuine Lexus Parts when servicing or repairing the systems. Warranty
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    a delay is caused by factors beyond the control of Lexus or the dealership. For information on how to obtain service under the Emission Defect Warranty, see page 95, "Obtaining Warranty Service." REPAIR DELAYS If a Lexus dealership is unable to complete repairs on your vehicle within 30 days, you
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    also request information from or report complaints to: California Air Resources Board Mobile Source Control Division P.O. Box 8001 El Monte, CA 91734-8001 Control System that are registered and operated in California or any state that adopts California emission warranty provisions are covered
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    manufacturer. (Refer to your local phone directory for dealer locations.) Your Lexus dealer may also be able to assist you in obtaining warranty service from the manufacturer. For additional warranty information or service assistance, contact the tire manufacturer directly. ORIGINAL EQUIPMENT TIRE
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    or light-truck tire bearing the Bridgestone or Firestone name and produced after July 3, 1994 (as indicated by the Department of Transportation identification number) if your tire has been used for non-commercial service only on the vehicle on which it was originally installed. What Is Covered and
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    . Taxes, mounting, balancing and other service charges are added to this replacement price. In Canada, the tire will be adjusted by the dealership (subject always to dealer discretion) at a predetermined "adjustment price." This warranty also does not cover the following: Ride disturbance claims
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    Replacement Warranty If you receive a replacement tire under this warranty, the tire will be covered by the warranty given for that tire. Where to Go for Warranty Service To obtain service liability for any consequential damages, loss of time, loss of vehicle use or inconvenience. Y o u r Some
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    to operate tires within tire load and specification limits and at cold air pressures specified by the vehicle manufacturer for load and speed according replacement price, taxes and service charges. We strongly recommend that you have your Bridgestone/Firestone retailer inspect your tires any time
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    tire placard or owner's manual will tell you the recommended cold air pressure. On some vehicles, the recommended front and rear tire pressures life. Increase fuel consumption. Safety Warning Underinflation Overinflation Proper Inflation Driving on tires with too much air can be dangerous
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    ) of air pressure per month, the tire, valve or wheel may be damaged. Consult your Bridgestone/Firestone tire dealer for a free inspection. Check your spare tire. Consult your vehicle owner's manual for the correct inflation and use of a temporary-use spare tire. Use valve caps to keep valve cores
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    overloaded or at some later date. Tips for Safe Loading Consult your vehicle tire placard and owner's manual for the vehicle load limits, proper tire inflation and special trailer towing instructions that apply to your vehicle and tires. Never exceed the maximum load rating stamped on the sidewall
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    /Firestone retailer for proper tire repairs. Safety Warning Before having a tire repaired, tell the Bridgestone/ Firestone retailer if you have used an aerosol fixer to inflate/seal the tire. Aerosol fixers may contain a highly volatile gas. Always remove the valve core outdoors away from sources
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    . Such tires cannot be properly repaired and must be replaced. Any tire repair done without removing the tire from the rim is improper. Tubes, like tires, should be repaired only by a qualified tire service person. Never use a tube as a substitute for a proper repair. Safety Warning A tire's speed
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    ⅷ Safety Warning Removing and replacing tires on rims can be dangerous. Attempting to mount tires with improper tools or procedures may result in a tire explosion causing serious personal injury or death. This is a job for your Bridgestone/Firestone retailer or qualified tire service location only
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    manual or Bridgestone/Firestone retailer for the proper tire replacement. Winter driving presents special challenges for vehicle mobility. Use on dry and wet roads as well. Braking and Cornering For front-wheel-drive vehicles, vehicle control problems can be minimized by putting winter tires or
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    tires replace higherspeed-rated touring and high-performance all-season radial tires, speed should be reduced accordingly. Follow recommendations in your owner's manual your owner's manual for proper use of your temporary-use spare tire. High Speed Check inflation pressure before use. See section
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    exceeded. Non-speed-rated tires are built for ordinary passenger service and should never be used for high-speed driving. Even speed-rated tires may not be speed capabilities of tires. When purchasing or replacing speed-rated tires, make sure to: Use the rankings in the following chart to compare
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    H V (with service description) V (no service description) W Y Z (no service description) Speed Category1 Up to 81 mph (130 km/h) Up to 99 mph (160 km/h) Up to 112 mph (180 km/h) Up to 118 mph (190 km/h) Up to 124 mph (200 km/h) Up to 130 mph (210 km/h) Up to 149 mph (240 km/h) Over 130 mph (210 km
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    are based on laboratory tests under specific, controlled conditions. becomes void if the tire is repaired, re-treaded, damaged or abused, Tire Spinning Safety Warning Spinning a tire to remove a vehicle stuck in mud, ice, snow are called "service descriptions." 49 Y o u r W a r r a n t i e
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    miles per hour (55km/h) [70 mph (115km/h) if the tire is location on the vehicle. Vehicle alignment should be checked if irregular wear is evident. Use the vehicle manufacturer's recommended pattern for rotation or, if not provided, use the following: Rearand FourWheel Drive FrontWheel Drive FRONT
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    call (800) 267-1318. Additional information about the care and service of automobile tires is available from: Rubber Manufacturers Association 1400 K the manufacturer to notify you in the event of a recall. When you purchase replacement tires at a Bridgestone/Firestone retailer, we will register
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    unserviceable for a condition covered by this warranty, your Dunlop dealer will replace it with a comparable new Dunlop tire at a cost calculated in the following manner: 1. Either your original buying price substantiated by invoice or the dealer's current selling price times (x) 2. The percentage
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    . Over-the-highway tires used in off-road service. Claims made by anyone other than the first retail purchaser for use of the vehicle. Tires with the U.S. Department of Transportation serial identification number removed or rendered illegible. Tires improperly repaired (see "Safety and Maintenance
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    air has been used as the supporting medium mileage manual, tire information placard and restrictions molded on the tire sidewall. Frequently check inflation pressure with a tire gauge and inspect for damage or irregular wear.. For Replacement you must pay the adjusted price of a new tire. You must also, if applicable
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    price differential involved in replacing the adjusted tire with a more expensive tire of different construction. Except for tires that become unserviceable during the first two thirty-seconds of an inch (2/32") of treadwear, you must pay all applicable taxes and all charges for dealer services time
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    e t a i l Tire Care The easiest way to help ensure top mileage and performance from your Dunlop radials is to give them a simple but frequent underinflation/overloading. Follow owner's manual and tire placard in and fuel economy. To maintain proper inflation pressure, frequently check tires
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    air loss are: (1) incomplete bead seating, (2) bead tear caused by a machine tool due to insufficient lubrication or improper adjustment, (3) leaking valve core or rubber valve components. These should be replaced when problems Overload Your Vehicle Check your vehicle owner's manual to determine the
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    . Use a mild soap solution to clean sidewalls and white striping or lettering, and rinse off with plain water. Instruct service personnel never to apply any other materials to enhance sidewall appearance. These may degrade the rubber and remove inherent ozone resistance. Do Check Your Tires for
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    TIRE LIMITED WARRANTY W A R R A N T Y or air loss always require tire removal and expert inspection. Never perform a temporary repair or use an inner tube as a substitute for a proper repair. Only qualified persons should repair tires. A proper tire repair: ⅷ ⅷ ⅷ ⅷ ⅷ ⅷ Must be made between
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    fit tires with differing speed ratings. When replacing tires, always consult vehicleand rim-manufacturer requirements for safety. Use of lift kits and some vehicle/tire combinations can cause instability. When changing sizes, carefully check vehicle/tire clearances. Do Maintain Vehicle Suspension
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    DUNLOP TIRE LIMITED WARRANTY W A R R A N T Y performed by Dunlop and are not valid for damaged, altered, repaired, underinflated, overloaded, excessively worn or re-treaded tires. Dunlop does not recommend the use of any of its products in excess of legal speed limits. Snow, ice and poor drainage
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    is lower, plus the full federal excise tax applicable to the replacement tire. If the price of Any new Goodyear highway radial auto or light-truck tire covered by this limited warranty that is removed from service due to a material- or workmanship-related condition (subject to the limitations
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    the difference in price. Any replacement tire provided under this warranty will be covered by the Goodyear warranty in effect at the time of replacement. Maintenance See your vehicle owner's manual for tire inflation and maintenance recommendations. Wheel alignment should be checked at the first
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    material. In addition, this limited warranty does not cover the following: Irregular wear and/or damage due . Loss of time, inconvenience, loss of vehicle use or consequential damages may fail in service or otherwise become unserviceable due to conditions beyond the control of the manufacturer.
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    locations.) Replaced tires become the property of Goodyear Tire and Rubber Company. You must pay for taxes and any additional services you order at the time due to underinflation/overloading. Follow the specifications in your owner's manual or on the tire placard in your vehicle. Explosion of tire
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    and How Long When used in normal service on the vehicle on which they were originally fitted in accordance with the safety and maintenance recommendations herein, Michelin passenger-car and light-truck tires are covered by this warranty against defects in materials and workmanship for the life
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    usable tread worn by the current selling price of the replacement tire at the adjustment location or the price on the current Michelin Base Price List, whichever is lower.* This list is based on predetermined prices intended to fairly represent the actual selling price of Michelin tires. The cost of
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    provide compensation for loss of time, loss of vehicle use, inconvenience or consequential damages. Tires presented for claim remain the property of the consumer. Michelin accepts no responsibility for loss of or damage to tires in the custody or control
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    spin wheels excessively. With automatic transmission vehicles, accelerating the motor excessively its speed capacity. Accelerating the engine to spin a wheel when attempting check vehicle and/or vehicle owner's manual for placard location) for the recommended operating pressures. For replacement
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    tire's sidewall. Use an accurate tire gauge to check pressure. Never allow of vehicle control and serious personal injury. Therefore, inflation pressures should be checked at least distance, causes tires to heat up and air pressure to increase. Checking Pressure When Tires Are Hot When tires have
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    destruction and rapid air loss. This could lead to a loss of vehicle control. In any to each symbol. Speed-Rating Symbol Maximum Speed MPH KM/H 130 140 150 160 170 180 190 210 240 270 300 M N P Q R S T H are designed for use on cars with maximum speed capability greater than 149 mph (240 km/h).
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    unlawful manner. Speed ratings are based on laboratory tests that relate to worn out, damaged, altered, improperly repaired or re-treaded. Furthermore, tire speed of 105 miles per hour. Light-truck highway tires that do not have in the vehicle owner's manual). If replacement tires have lower speed
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    replace with a spare and see a Michelin retailer at once. When inspecting your tires, including the spare, check air pressure. If a tire has lost pressure of two pounds or more, look for signs of penetration, valve stops, off-road use or frequent driving on the loading instructions of the vehicle
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    tire be used on all check the owner's manual before mixing or matching tires on four-wheel-drive vehicles, as this may require special precautions. Tire Rotation To obtain optimum performance from your tires, it may be necessary to rotate them. Refer to your vehicle owner's manual for instructions
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    direction. If you do not have an owner's manual for your vehicle, Michelin recommends inspecting your tires every 6, uneven wear. This recommendation applies to both front-wheel-drive and rear-wheel-drive vehicles. or sealant liquids are not covered by this warranty. Repairs If one of your tires
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    repairs or plug-only repairs should not be made. They may cause further tire damage because the repair may not be air sudden tire failure. Most problems of this nature are the normal use of the tire to store tires in accordance with these instructions could result in premature aging of the tires and sudden
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    must be done by professionally trained persons using the proper tools and procedures as specified by from foreign material. Have your tire retailer check the wheels before mounting new tires. Mismatched tires sure all valves have suitable valve caps. Valve caps are the primary seal against air loss.
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    Y For Assistance Any time you see damage to your tires or wheels, immediately contact a Michelin retailer. To locate a Michelin retailer, check the Yellow Pages under Avoid excessive tire spinning. If you see any damage to a tire, replace with a spare and see a Michelin retailer at once. If you have any
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    numbers, and if your tires have been used only in normal highway service on the vehicle on which they were originally installed and operated in accordance with the maintenance recommendations and safety warnings in this manual. What Is Covered and How Long Toyo passenger-car tires are
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    cover: Mileage wear. Damage caused by road hazards such as cuts, snags, bruises, impacts and punctures, whether such damage is repairable or not. Damage caused by improper use brakes, shocks and rims. Damage, corrosion or rubber deterioration caused by the use of oil-based chemicals, water-based
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    . If a tire must be removed from service due to a condition covered by this warranty after 12 months of purchase or when more than 25 percent of original usable tread is worn, the customer must pay for the cost of a replacement tire based on the amount of tread used. This cost is calculated by
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    rotations. Maintain the Lexus-recommended air pressure in the tires. Maintain proper vehicle alignment in accordance with Lexus specifications. Do not processing. ⅷ ⅷ ⅷ In Canada Please contact one of the Toyo locations listed on the next page for warranty assistance. 82 Y o u r W a r r a n
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    duration of this warranty. All obligations or liabilities for incidental or consequential damages (such as inconvenience, loss of time, loss of use of vehicle, and towing or road-service charges) are hereby excluded. Some states do not allow limitations on how long an implied warranty lasts or the
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    inflation or other conditions resulting from use. Tire failures may create a risk of property damage and personal injury. To reduce the risk of tire failure, we strongly recommend following the tire safety instructions found in your vehicle owner's manual. Safety Warning Serious injury may result
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    replacement under certain specified conditions. This policy applies to original-equipment tires used in normal highway service reasons other than those listed under "What Is Not Covered" are covered for replacement as follows: Passenger Car and Light Truck Tires (Other Than Temporary Spare) W A R
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    the percentage of usable tread worn by the current retail selling price of the tire at the time of replacement. Charges for mounting and balancing and any other service charges or applicable taxes are payable by the customer. The tire is covered by this warranty for the life of the original usable
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    rated temporary spare tires used over 50 mph (80 km/h). Tires replaced under the terms of this warranty after the free replacement period, the customer must pay the adjusted price of the new tire as described under "What Is Covered for loss of time, inconvenience, loss of vehicle use or any other
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    described here will reduce the chance of tire problems. Tire Inspection Visually inspect your tires frequently for braking or any known or suspected contact with an object in the road, pothole or road irregularity. Refer abnormal conditions to a reputable tire service center for repair or replacement
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    tire placard or in the Owner's Manual. Do not reduce pressure when a tire is hot, and do not inflate a cold tire to a pressure higher than the limit molded on the tire's sidewall. Remember to also check air pressure in the spare tire. Tread Wear Tires must be replaced when the depth of the tread
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    damage and personal injury. Tire Rotation Because front and rear tires perform differently, Yokohama recommends rotating tires regularly to extend tread life and ensure even wear. Follow the tire rotation instructions indicated in your Owner's Manual and in the "Maintenance Information" section of
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    the trunk as soon as the standard tire can be repaired or replaced. Do not use snow chains on the tire. This could cause damage to your vehicle. ⅷ When the tread wear indicator appears, replace the tire with a tire of the same type. Check the tire's cold-inflation pressure monthly and maintain at
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    YOKOHAMA TIRE LIMITED WARRANTY W A R R A N T Y CONTACTING YOKOHAMA In the United States If you require assistance directly from Yokohama, please contact: Yokohama Tire Corporation 601 South Acacia Avenue Fullerton, CA 92831 (800) 722-9888 www.yokohamatire.com In Canada If you require assistance
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    to the instructions in the Owner's Manual and the "Maintenance Information" section of this supplement. You should keep detailed records of vehicle maintenance, since under some circumstances they may be required for warranty coverage. These records should include date of service, mileage at time of
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    N T Y AND MAINTENANCE REPLACEMENT PARTS Warranty coverage is not dependent upon the use of any particular brand of replacement parts. However, Lexus recommends using only Genuine Lexus Parts when you need to replace a part on your vehicle. Like all Lexus products, Genuine Lexus Parts are built to
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    or have them performed by another automotive service provider. Lexus will reimburse you for any of the repairs that are covered by warranty. To receive reimbursement, present to an authorized Lexus dealership your paid repair invoices and any parts that were removed from the vehicle. You will be
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    's maintenance history. In addition to scheduled maintenance, your Lexus requires ongoing general maintenance such as fluid checks and visual inspections. These procedures are described in the "Maintenance" section of the Owner's Manual. With proper maintenance and care, your vehicle will last
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    , including date of service, mileage at time of service and a description of service and/or parts installation performed. The used a service provider other than a Lexus dealership for maintenance and repairs. However, damage or failures caused by improper maintenance or repairs are not covered
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    A N C E To ensure that your vehicle receives first-quality service and factory-authorized parts, Lexus recommends having maintenance performed by an authorized Lexus dealership. Lexus dealership technicians are experts in the maintenance and repair of Lexus vehicles. They stay current on the latest
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    corresponding time interval based on mileage of 1,250 miles per month. If you drive more than 1,250 miles per month, you should obtain maintenance at the indicated mileage interval rather than the indicated time interval. If you choose 5,000-mile intervals, follow the maintenance instructions shown
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    or snow-melted roads Driving on salt-covered roads Driving on unpaved or dusty roads Extensive idling or low-speed driving for using a camper or car-top carrier ⅷ ⅷ ⅷ ⅷ Special Operating Conditions In addition to standard maintenance items, the scheduled maintenance log indicates services
  • 2002 Lexus ES 300 | User Guide 1 - Page 101
    Procedures and Specifications" section of your Owner's Manual. Air Conditioner Filter Replace as directed at the maintenance interval you choose. Refer to your Owner's Manual for service details. Ball Joints and Dust Covers Check the suspension and steering linkage ball joints for looseness
  • 2002 Lexus ES 300 | User Guide 1 - Page 102
    and clamps for cracks, deterioration and damage. Replace any damaged parts and, if necessary, repack the grease. Re-torque the drive shaft flange bolts at the indicated intervals. A qualified technician should perform these operations. Engine Air Filter Check for damage, excessive wear and oiliness
  • 2002 Lexus ES 300 | User Guide 1 - Page 103
    leaking connections. Tighten connections or replace parts as necessary. Fuel Tank Cap Gasket Replace the oil filter and drain and refill the engine oil at specified intervals. For recommended oil grade and viscosity, refer to your Owner's Manual. Engine Valve Clearance Visually inspect for cracks
  • 2002 Lexus ES 300 | User Guide 1 - Page 104
    driving the vehicle, check for proper operation of engine, transmission, brakes and steering. Also check for abnormal noise or vibration from any part of the vehicle. Spark Plugs Tires should be rotated according to the instructions in your Owner's Manual. When rotating tires, check for damage and
  • 2002 Lexus ES 300 | User Guide 1 - Page 105
    , call an authorized Lexus dealership to make an appointment, or take your vehicle to the dealership. The dealership will verify performance of the services in the boxes at the right. 30-Day Check Dealer Service Verification Date: _____ Mileage: _____ 5,000-Mile/4-Month Service or 7,500-Mile
  • 2002 Lexus ES 300 | User Guide 1 - Page 106
    and dust covers ____Brake linings/drums and brake pads/discs ____Drive shaft boots Dealer Service Verification Date: _____ Mileage: _____ Dealer Service Verification Date: _____ Mileage: _____ 7,500 Miles or 6 Months ❏ Replace air conditioner filter (ES 3002, GS models) ❏ Replace engine oil and
  • 2002 Lexus ES 300 | User Guide 1 - Page 107
    while towing a trailer or using a camper or car-top carrier. Additional Maintenance Items for Special Operating Conditions:1 ❏ Inspect engine air filter ❏ Inspect nuts and bolts on chassis and body ❏ Replace differential oil5 2 3 Dealer Service Verification Date: _____ Mileage: _____ 4 5 107
  • 2002 Lexus ES 300 | User Guide 1 - Page 108
    and body ____Steering linkage and boots Dealer Service Verification Date: _____ Mileage: _____ Dealer Service Verification Date: _____ Mileage: _____ 22,500 Miles or 18 Months ❏ Replace air conditioner filter (ES 3002, GS models, IS 300)4 ❏ Replace engine oil and oil filter ❏ Rotate tires ❏ Road
  • 2002 Lexus ES 300 | User Guide 1 - Page 109
    Miles or 24 Months 30,000 Miles or 24 Months ❏ Replace air conditioner filter (ES 3002, GS models, LS 430) ❏ Replace brake fluid ❏ Replace engine air filter ❏ Replace engine coolant ❏ Inspect the following: ____Ball joints and dust covers ____Body (see page 127) ____Brake lines and hoses ____Brake
  • 2002 Lexus ES 300 | User Guide 1 - Page 110
    and dust covers ____Brake linings/drums and brake pads/discs ____Drive shaft boots Dealer Service Verification Date: _____ Mileage: _____ Dealer Service Verification Date: _____ Mileage: _____ 37,500 Miles or 30 Months ❏ Replace air conditioner filter (ES 3002, GS models) ❏ Replace engine oil and
  • 2002 Lexus ES 300 | User Guide 1 - Page 111
    while towing a trailer or using a camper or car-top carrier. Additional Maintenance Items for Special Operating Conditions:1 ❏ Inspect engine air filter ❏ Inspect nuts and bolts on chassis and body ❏ Replace differential oil5 2 3 Dealer Service Verification Date: _____ Mileage: _____ 4 5 111
  • 2002 Lexus ES 300 | User Guide 1 - Page 112
    engine oil and oil filter Additional Maintenance Items for Special Operating ❏ Replace air conditioner filter (ES ❏ Inspect the following: ____Ball joints and dust covers ____Brake linings/drums and brake pads/discs ____Drive shaft boots Conditions:1 3002, GS models, IS 300)3 Additional
  • 2002 Lexus ES 300 | User Guide 1 - Page 113
    Miles or 48 Months 60,000 Miles or 48 Months ❏ Replace air conditioner filter (ES 3002, GS models, LS 430) ❏ Replace brake fluid ❏ Replace differential oil (IS 3005) ❏ Replace engine air filter ❏ Replace engine coolant ❏ Inspect the following: ____Ball joints and dust covers ____Body (see page 129
  • 2002 Lexus ES 300 | User Guide 1 - Page 114
    joints and dust covers ____Brake linings/drums and brake pads/discs Dealer Service Verification Date: _____ Mileage: _____ Dealer Service Verification Date: _____ Mileage: _____ 67,500 Miles or 54 Months ❏ Replace air conditioner filter (ES 3002, GS models, IS 3004) ❏ Replace engine oil and oil
  • 2002 Lexus ES 300 | User Guide 1 - Page 115
    C E 75,000 Miles or 60 Months 75,000 Miles or 60 Months ❏ Replace air conditioner filter (ES 3002, GS models)5 ❏ Replace engine oil and oil filter ❏ Re-torque drive shaft flange bolts ❏ Rotate tires ❏ Road-test vehicle ❏ Inspect the following: ____Ball joints and dust covers ____Body (see page 130
  • 2002 Lexus ES 300 | User Guide 1 - Page 116
    engine oil and oil filter Additional Maintenance Items for Special Operating ❏ Replace air conditioner filter (ES ❏ Inspect the following: ____Ball joints and dust covers ____Brake linings/drums and brake pads/discs ____Drive shaft boots Conditions:1 3002, GS models, IS 300)3 Additional
  • 2002 Lexus ES 300 | User Guide 1 - Page 117
    or 72 Months 90,000 Miles or 72 Months ❏ Replace air conditioner filter (ES 3002, GS models, IS 300, LS 430) ❏ Replace brake fluid ❏ Replace engine air filter ❏ Replace engine coolant ❏ Inspect the following: ____Ball joints and dust covers ____Body (see page 131) ____Brake lines and hoses ____Brake
  • 2002 Lexus ES 300 | User Guide 1 - Page 118
    and dust covers ____Brake linings/drums and brake pads/discs ____Drive shaft boots Dealer Service Verification Date: _____ Mileage: _____ Dealer Service Verification Date: _____ Mileage: _____ 97,500 Miles or 78 Months ❏ Replace air conditioner filter (ES 3002, GS models) ❏ Replace engine oil and
  • 2002 Lexus ES 300 | User Guide 1 - Page 119
    while towing a trailer or using a camper or car-top carrier. Additional Maintenance Items for Special Operating Conditions:1 ❏ Inspect engine air filter ❏ Inspect nuts and bolts on chassis and body ❏ Replace differential oil5 2 3 Dealer Service Verification Date: _____ Mileage: _____ 4 5 119
  • 2002 Lexus ES 300 | User Guide 1 - Page 120
    and body ____Steering linkage and boots Dealer Service Verification Date: _____ Mileage: _____ Dealer Service Verification Date: _____ Mileage: _____ 112,500 Miles or 90 Months ❏ Replace air conditioner filter (ES 3002, GS models, IS 300)4 ❏ Replace engine oil and oil filter ❏ Rotate tires ❏ Road
  • 2002 Lexus ES 300 | User Guide 1 - Page 121
    (IS 3005) ❏ Replace engine air filter ❏ Replace engine coolant ❏ Inspect the following: ____Ball joints and dust covers ____Body ____Brake lines and hoses ____Brake linings/drums and brake pads/discs _____Differential oil ____Drive belts ____Drive shaft boots ____Engine valves ____Exhaust pipes and
  • 2002 Lexus ES 300 | User Guide 1 - Page 122
    dust covers ____Brake linings/drums and brake pads/discs ____Drive shaft boots Dealer Service Verification Date: _____ Mileage: _____ Dealer Service Verification Date: _____ Mileage: _____ 127,500 Miles or 102 Months ❏ Replace air conditioner filter (ES 3002, GS models, IS 3004) ❏ Replace engine
  • 2002 Lexus ES 300 | User Guide 1 - Page 123
    air conditioner filter (ES 3002, GS models, IS 300)4 ❏ Replace engine oil and oil filter ❏ Re-torque drive shaft flange bolts ❏ Rotate tires ❏ Road-test vehicle ❏ Inspect the following: ____Ball joints and dust covers ____Body ____Brake lines and hoses ____Brake linings/drums and brake pads/discs
  • 2002 Lexus ES 300 | User Guide 1 - Page 124
    engine oil and oil filter Additional Maintenance Items for Special Operating ❏ Replace air conditioner filter (ES ❏ Inspect the following: ____Ball joints and dust covers ____Brake linings/drums and brake pads/discs ____Drive belts ____Drive shaft boots Conditions:1 3002, GS models, IS 300
  • 2002 Lexus ES 300 | User Guide 1 - Page 125
    air filter ❏ Replace engine coolant ❏ Inspect the following: ____Ball joints and dust covers ____Body ____Brake lines and hoses ____Brake linings/drums and brake pads/discs ____Differential oil ____Drive belts ____Drive shaft boots ____Exhaust pipes and mountings ____Fuel lines and connections, fuel
  • 2002 Lexus ES 300 | User Guide 1 - Page 126
    BODY INSPECTION LOG M A I N T E N A N C E 15,000 Miles or 12 Months Dealer Service Verification Date: _____ Mileage: _____ Technician: Indicate where attention is needed by marking "x" in appropriate spots on diagram. 126 M a i n t e n a n c e L o g s
  • 2002 Lexus ES 300 | User Guide 1 - Page 127
    BODY INSPECTION LOG M A I N T E N A N C E 30,000 Miles or 24 Months Dealer Service Verification Date: _____ Mileage: _____ Technician: Indicate where attention is needed by marking "x" in appropriate spots on diagram. 127 M a i n t e n a n c e L o g s
  • 2002 Lexus ES 300 | User Guide 1 - Page 128
    BODY INSPECTION LOG M A I N T E N A N C E 45,000 Miles or 36 Months Dealer Service Verification Date: _____ Mileage: _____ Technician: Indicate where attention is needed by marking "x" in appropriate spots on diagram. 128 M a i n t e n a n c e L o g s
  • 2002 Lexus ES 300 | User Guide 1 - Page 129
    BODY INSPECTION LOG M A I N T E N A N C E 60,000 Miles or 48 Months Dealer Service Verification Date: _____ Mileage: _____ Technician: Indicate where attention is needed by marking "x" in appropriate spots on diagram. 129 M a i n t e n a n c e L o g s
  • 2002 Lexus ES 300 | User Guide 1 - Page 130
    BODY INSPECTION LOG M A I N T E N A N C E 75,000 Miles or 60 Months Dealer Service Verification Date: _____ Mileage: _____ Technician: Indicate where attention is needed by marking "x" in appropriate spots on diagram. 130 M a i n t e n a n c e L o g s
  • 2002 Lexus ES 300 | User Guide 1 - Page 131
    BODY INSPECTION LOG M A I N T E N A N C E 90,000 Miles or 72 Months Dealer Service Verification Date: _____ Mileage: _____ Technician: Indicate where attention is needed by marking "x" in appropriate spots on diagram. 131 M a i n t e n a n c e L o g s
  • 2002 Lexus ES 300 | User Guide 1 - Page 132
    V E H I C L E I D E N T I F I C AT I O N M A I N T E N A N C E Model _____ Body style _____ In-service date _____ Mileage at delivery _____ Selling dealership _____ Selling dealership phone number _____ Key number _____ Vehicle identification number _____ 132 M a i n t e n a n c e L o g s
  • 2002 Lexus ES 300 | User Guide 1 - Page 133
    Extension Social Security Number (optional; for Lexus customer reference only) This information is obtained solely for the use of Lexus Division, Toyota Motor Sales, U.S.A., Inc. Lexus occasionally sends special promotional offers to registered owners. Check here if you prefer not to receive
  • 2002 Lexus ES 300 | User Guide 1 - Page 134
  • 2002 Lexus ES 300 | User Guide 1 - Page 135
    Extension Social Security Number (optional; for Lexus customer reference only) This information is obtained solely for the use of Lexus Division, Toyota Motor Sales, U.S.A., Inc. Lexus occasionally sends special promotional offers to registered owners. Check here if you prefer not to receive
  • 2002 Lexus ES 300 | User Guide 1 - Page 136
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W
E L C O M E
T O
T H E
L
E X U S
F
A M I L Y
1
From everyone in the Lexus organization, thank you
for purchasing one of our vehicles. Your Lexus is the
culmination of more than 50 years of research and
development by Toyota Motor Corporation, and is
designed to deliver uncompromising luxury and
performance.
This booklet has been developed to help you obtain
the highest level of satisfaction from your Lexus.
Please take some time to review it carefully. In
addition to important information about warranty
coverages and maintenance requirements, you’ll
find details on a host of amenities available exclusively
to Lexus owners.
Thank you again for choosing Lexus, and please
accept our best wishes for years of safe and pleasurable
driving. For the latest information about our vehicles
and our company, please visit our Web site at
www.lexus.com
. To access your dealership’s Web site,
log on to
www.lexusdealer.com
. We are committed to
providing you with an ownership experience that is
second to none, and we look forward to serving you in
the years ahead. Welcome to the Lexus family!
Yoshi Inaba
President and Chief Executive Officer
Toyota Motor Sales, U.S.A., Inc.