2003 Lexus ES 300 User Guide
2003 Lexus ES 300 Manual
2003 Lexus ES 300 manual content summary:
- 2003 Lexus ES 300 | User Guide - Page 1
and includes a body/chassis inspection, a check for fluid leaks and a vehicle road-test. The second service is at 5,000 miles/4 months or 7,500 miles/ 6 months, depending on which maintenance interval you use. This service includes a change of the engine oil and oil filter, rotation of the tires and - 2003 Lexus ES 300 | User Guide - Page 2
and lodging. Shipping of repair parts to remote locations. A technical assistance hotline to provide repair information to non-Lexus facilities. How to Get Help ⅷ Roadside services such as battery jump-start, tire change and fuel delivery. Towing to the nearest Lexus dealership (or an alternate - 2003 Lexus ES 300 | User Guide - Page 3
cellular phone: Obtain a phone number from a telephone near your location; or Call directory assistance and obtain the phone number of a nearby business; or club created exclusively for Lexus owners. Benefits include roadside assistance coverage, a trip-planning service and discounts on travel - 2003 Lexus ES 300 | User Guide - Page 4
your vehicle for several years or if you accumulate mileage quickly, you may want to purchase a Lexus vehicle service agreement. These agreements cover the cost of specific repairs beyond the factory warranty period. They also cover services such as towing, substitute transportation and lodging to - 2003 Lexus ES 300 | User Guide - Page 5
. That's why it is important to make sure repairs are made only with Genuine Lexus Parts. Some repair shops and insurance companies may suggest using imitation or salvaged parts to save money. However, these parts do not meet Lexus' high standards for quality, fit and corrosion resistance. In - 2003 Lexus ES 300 | User Guide - Page 6
, CA 90509-2991 Whether calling or writing, please provide the following information: Vehicle identification number (located on the driver's side corner of the dashboard, under the window) Current vehicle mileage Name of your selling and servicing Lexus dealerships Your day and evening telephone - 2003 Lexus ES 300 | User Guide - Page 7
To request that your case be reviewed through the program, contact: BBB on Lexus but not on you. Important: You must use BBB use BBB AUTO LINE before seeking remedies under the "Lemon Laws" of your state. For the requirements applicable to your state, see the appropriate page of the Owner's Manual - 2003 Lexus ES 300 | User Guide - Page 8
BBB AUTOLINE generally asks for the vehicle's VIN, date of purchase and mileage, as well as information related to your complaint(s) and your use of the vehicle; any communications you have had with Lexus or a Lexus dealer; the vehicle's repair and maintenance history; 11 I n t r o d u c t i o n - 2003 Lexus ES 300 | User Guide - Page 9
, the arbitrator(s) will review the applicable legal standards evidence is admissible. You and a Lexus representative will present both sides of the case to the BBB AUTO . Remedies include but are not limited to repairs; reimbursement for repairs and incidental expenses, such as towing costs - 2003 Lexus ES 300 | User Guide - Page 10
there limits to the scope of BBB AUTO LINE decisions? What other recourse do I have? If you are dissatisfied with the arbitrator's decision or Lexus' compliance, you may pursue any other legal remedies available to you, including small claims court. You should be aware that BBB AUTO LINE findings - 2003 Lexus ES 300 | User Guide - Page 11
This section of the Owner's Manual Supplement describes the terms of Lexus warranty coverage as well as general owner responsibilities. The section entitled "Maintenance Information" beginning on page 96 describes your vehicle's maintenance requirements. Be sure to review this information carefully - 2003 Lexus ES 300 | User Guide - Page 12
may have longer coverage under terms of the Powertrain Warranty. ✝Also applies to Massachusetts and Vermont vehicles equipped with a California Certified Emission Control System. Vehicles covered by this warranty are also covered by the Federal Emission Control Warranty. 15 I n t r o d u c t i o n - 2003 Lexus ES 300 | User Guide - Page 13
by these warranties are made at no charge for parts and labor. Parts Replacement Any needed parts replacement will be made using new or remanufactured parts. The decision whether a part should be repaired or replaced will be made by the servicing Lexus dealership and/or Lexus. Parts scheduled to be - 2003 Lexus ES 300 | User Guide - Page 14
GENERAL WARRANTY PROVISIONS W A R R A N T Y Limitations The performance of necessary repairs and adjustments is the exclusive remedy under these warranties or any implied warranties. Lexus does not authorize any person to create for it any other obligation or liability in connection with this - 2003 Lexus ES 300 | User Guide - Page 15
and Transaxle Case and all internal parts, torque converter, clutch cover, mounts, engine control computer, seals and gaskets. Front-Wheel-Drive System Drive shaft, axle, hub, bearings, seals and gaskets. Rear-Wheel-Drive System Differential carrier assembly, drive shaft, axle carrier, axle case - 2003 Lexus ES 300 | User Guide - Page 16
, racing or overloading Improper repairs Alteration or tampering, including installation of non-Genuine Lexus Accessories Lack of or improper maintenance, including use of fluids other than those specified in the Owner's Manual Installation of non-Genuine Lexus Parts Airborne chemicals, tree sap - 2003 Lexus ES 300 | User Guide - Page 17
normal wear and tear. Maintenance Expense* Normal maintenance services such as engine tune-ups; replacement of fluids and filters; lubrication; cleaning and polishing; replacement of spark plugs and fuses; and replacement of worn wiper blades, brake pads/ linings and clutch linings. Vehicles With - 2003 Lexus ES 300 | User Guide - Page 18
of necessary repairs and adjustments is the exclusive remedy under this warranty or any implied warranty. Lexus does not use BBB AUTO LINE before seeking remedies under the "Lemon Laws" of your state. For the requirements applicable to your state, see the appropriate page of the Owner's Manual - 2003 Lexus ES 300 | User Guide - Page 19
FEDERAL EMISSION CONTROL WARRANTY W A R R A N T Y WHAT IS COVERED AND HOW LONG Emission Defect Warranty Lexus warrants that your vehicle: Was designed, built and equipped to conform at the time of sale with applicable federal emissions standards. Is free from defects in materials and workmanship - 2003 Lexus ES 300 | User Guide - Page 20
the "What Is Not Covered" section of the New Vehicle Limited Warranty also apply to this warranty. ⅷ Air/fuel ratio feedback control system Cold-start enrichment system Deceleration control system Electronic fuel injection system components - Airflow sensor - Engine control module (8/80) - Throttle - 2003 Lexus ES 300 | User Guide - Page 21
light and bulb (8/80) Pulleys, belts and idlers Sealing gaskets and devices Sensors, switches and valves Positive Crankcase Ventilation (PCV) System ⅷ ⅷ Evaporative Control System ⅷ ⅷ Other Parts Used in Above Systems ⅷ ⅷ ⅷ ⅷ Exhaust Gas Recirculation (EGR) System ⅷ ⅷ ⅷ 8/80 = Covered - 2003 Lexus ES 300 | User Guide - Page 22
recommends the use of Genuine Lexus Parts when servicing or repairing the systems. Warranty coverage is not dependent upon the use of any particular brand of replacement parts and you may elect to use non-Genuine Lexus Parts for maintenance and repairs. However, use of replacement parts that are - 2003 Lexus ES 300 | User Guide - Page 23
we fail to do so, we will repair your vehicle free of charge. The only exceptions allowed are when you request or agree to a delay, or a delay is caused by factors beyond the control of Lexus or the dealership. For information on how to obtain service under the Emission Defect Warranty, see page - 2003 Lexus ES 300 | User Guide - Page 24
T Y has been maintained and used in accordance with the written instructions for proper maintenance and use, Lexus will remedy the non-conformity free of charge under the terms of the Emission Performance Warranty. 5) If vehicle was used as a company car or demonstrator, check box and complete the - 2003 Lexus ES 300 | User Guide - Page 25
emission control system may include parts such as the fuel injection system, ignition system, catalytic converter and engine computer. Also included may be hoses, belts, connectors and other emissions-related assemblies. Where a warrantable condition exists, Lexus will repair your vehicle at no cost - 2003 Lexus ES 300 | User Guide - Page 26
RESPONSIBILITIES You are responsible for performance of the required maintenance indicated in the Owner's Manual and this supplement. Lexus recommends that you retain all receipts covering maintenance on your vehicle, but Lexus cannot deny warranty coverage solely for the lack of receipts or your - 2003 Lexus ES 300 | User Guide - Page 27
in-service date, whichever occurs first. Air/Fuel Metering System Evaporative Control System Charcoal GS 300 Charcoal canister canister on on ES GS 300, 300 and GS and 430 GS 430 Fuel tank Fuel tank Knock sensor on ES 300 and GS 430 Ignition System ⅷ Engine control computer (engine control - 2003 Lexus ES 300 | User Guide - Page 28
recommends the use of Genuine Lexus Parts when servicing or repairing the systems. Warranty coverage is not dependent upon the use of any particular brand of replacement parts and you may elect to use non-Genuine Lexus Parts for maintenance and repairs. However, use of replacement parts that are - 2003 Lexus ES 300 | User Guide - Page 29
on how to obtain service under the Emission Defect Warranty, see page 95, "Obtaining Warranty Service." REPAIR DELAYS If a Lexus dealership is unable to complete repairs on your vehicle within 30 days, you may have the repairs made under Lexus' provisions for emergency warranty repairs. See page 95 - 2003 Lexus ES 300 | User Guide - Page 30
with a California Certified Emission Control System that are registered and operated in California or any state that adopts California emission warranty provisions are covered by this warranty. Massachusetts and Vermont are the only other states to which this warranty currently applies. Vehicles - 2003 Lexus ES 300 | User Guide - Page 31
The tires that come as original equipment on your vehicle are warranted by their manufacturer and not Lexus. Please refer to the tire warranty statements on the following pages. To obtain warranty service for a tire, take the tire to an authorized dealer of the tire manufacturer. (Refer to your - 2003 Lexus ES 300 | User Guide - Page 32
new Bridgestone/Firestone brand passenger-car, temporary-use spare or light-truck tire bearing the Bridgestone or Firestone name and produced after July 3, 1994 (as indicated by the Department of Transportation identification number) if your tire has been used for non-commercial service only on the - 2003 Lexus ES 300 | User Guide - Page 33
repair. Failure to observe any of the safety and maintenance precautions contained in this manual. This warranty is in addition to and/or may be limited by any other applicable written warranty you may have received concerning special tires or situations. Replacement Price Radial passenger-car - 2003 Lexus ES 300 | User Guide - Page 34
so the above limitation or exclusion may not apply to you. This warranty applies only to consumers actually using the tire in the United States and Canada. For warranty service outside the United States and Canada, see your local Bridgestone/Firestone distributor or retailer. Obligations under this - 2003 Lexus ES 300 | User Guide - Page 35
of tire/wheel assemblies. In case of adjustment claim, the owner-user must present the tire to a Bridgestone/Firestone retailer; complete and sign the customer section of the Bridgestone/Firestone, Inc., warranty claim form; and pay appropriate replacement price, taxes and service charges. We - 2003 Lexus ES 300 | User Guide - Page 36
the spare. This is an important requirement for tire safety. Your vehicle tire placard or owner's manual will tell you the recommended cold air pressure. On some vehicles, the recommended front and rear tire pressures are different. Your Bridgestone or Firestone retailer will be happy to point - 2003 Lexus ES 300 | User Guide - Page 37
or wheel may be damaged. Consult your Bridgestone/Firestone tire dealer for a free inspection. Check your spare tire. Consult your vehicle owner's manual for the correct inflation and use of a temporary-use spare tire. Use valve caps to keep valve cores clean and clear of debris, and to help guard - 2003 Lexus ES 300 | User Guide - Page 38
overloaded or at some later date. Tips for Safe Loading Consult your vehicle tire placard and owner's manual for the vehicle load limits, proper tire inflation and special trailer towing instructions that apply to your vehicle and tires. Never exceed the maximum load rating stamped on the sidewall - 2003 Lexus ES 300 | User Guide - Page 39
/ Firestone retailer if you have used an aerosol fixer to inflate/seal the tire. Aerosol fixers may contain a highly volatile gas. Always remove the valve core outdoors away from sources of heat, flame and sparks, and completely deflate the tire before removing it from the rim for repair. 42 - 2003 Lexus ES 300 | User Guide - Page 40
. Such tires cannot be properly repaired and must be replaced. Any tire repair done without removing the tire from the rim is improper. Tubes, like tires, should be repaired only by a qualified tire service person. Never use a tube as a substitute for a proper repair. Safety Warning A tire's speed - 2003 Lexus ES 300 | User Guide - Page 41
inspect both the tire and rim. The rim must be free of cracks, dents, chips and rust. The tire must be free of bead damage, cuts and punctures. ⅷ ⅷ ⅷ Failure to follow proper procedures. For proper mounting procedures, consult Care and Service of Automobile and Light Truck Tires published by the - 2003 Lexus ES 300 | User Guide - Page 42
owner's manual or Bridgestone/Firestone retailer for the proper tire replacement. Winter driving presents special challenges for vehicle mobility. Use of winter tires, studs and chains, while improving traction performance in snow and ice, requires special care with regard to braking, cornering - 2003 Lexus ES 300 | User Guide - Page 43
affected. You could have an accident resulting in serious personal injury or death. Consult your owner's manual for proper use of your temporary-use spare tire. High Speed Check inflation pressure before use. See section entitled "Tire Inflation" on pages 39-40. Safety Warning Driving at high - 2003 Lexus ES 300 | User Guide - Page 44
are exceeded. Non-speed-rated tires are built for ordinary passenger service and should never be used for high-speed driving. Even speed-rated tires may not , it's the "top speed" of the "slowest" tire on the car that cannot be exceeded without risk of tire failure. The letter symbols and corresponding - 2003 Lexus ES 300 | User Guide - Page 45
above 149 mph (240 km/h) may, at the tire manufacturer's option, include a "ZR" in the size designation (example: P275/40ZR17). If a service description is not included, the tire manufacturer must be consulted for the maximum speed capability (example: P275/40ZR17 - speed capability is greater than - 2003 Lexus ES 300 | User Guide - Page 46
becomes void if the tire is repaired, re-treaded, damaged or abused Tire Spinning Safety Warning Spinning a tire to remove a vehicle stuck in mud, ice, snow injury or death to a bystander or passenger, as well as extensive vehicle damage are called "service descriptions." 49 Y o u r W a r r a n t i e - 2003 Lexus ES 300 | User Guide - Page 47
location on the vehicle. Vehicle alignment should be checked if irregular wear is evident. Use the vehicle manufacturer's recommended pattern for rotation or, if not provided, use the following: Rearand FourWheel Drive FrontWheel Drive FRONT Tire Storage Tires should be stored indoors in a cool - 2003 Lexus ES 300 | User Guide - Page 48
department at (800) 356-4644. In Canada, call (800) 267-1318. Additional information about the care and service of automobile tires is available from: Rubber Manufacturers Association 1400 K Street NW Washington, D.C. 20005 or Rubber Association of Canada 89 Queensway West, Suite 308 Mississauga - 2003 Lexus ES 300 | User Guide - Page 49
passenger-car tire that becomes unserviceable within six (6) years or 72 months of the date of manufacture for conditions other than those listed under "What Is Not Covered 1. Either your original buying price substantiated by invoice or the dealer's current selling price times (x) 2. The percentage - 2003 Lexus ES 300 | User Guide - Page 50
. Over-the-highway tires used in off-road service. Claims made by anyone other than the first retail purchaser for use of the vehicle. Tires with the U.S. Department of Transportation serial identification number removed or rendered illegible. Tires improperly repaired (see "Safety and Maintenance - 2003 Lexus ES 300 | User Guide - Page 51
than air has been used as the supporting medium. Tires rendered or rim fitment. mileage warranty consideration. Owner owner's manual, tire information placard and restrictions molded on the tire sidewall. Frequently check treadwear, you must pay the adjusted price of a new tire. You must also, if applicable, pay - 2003 Lexus ES 300 | User Guide - Page 52
week of manufacture as confirmed by the Dunlop dealer (four years for ozone cracking). You (the tire owner) must completely fill out the customer information (name, telephone number, tire position and vehicle description) and sign the Dunlop Standard Claim Form. Legal Rights No implied warranties - 2003 Lexus ES 300 | User Guide - Page 53
for other Dunlop passenger-car tires. Ask your owner's manual and tire placard in vehicle. Do Maintain Proper Inflation Pressure in Your Tires Proper inflation pressure is necessary for optimum tire performance, safety and fuel economy. To maintain proper inflation pressure, frequently check - 2003 Lexus ES 300 | User Guide - Page 54
requires expert inspection to determine the source of leakage and tire removal to determine repairability. To avoid injury, never attempt to reinflate a tire that has of bruise damage. Don't Overload Your Vehicle Check your vehicle owner's manual to determine the load limits. Overloading your - 2003 Lexus ES 300 | User Guide - Page 55
warning: The centrifugal forces generated by a free-spinning tire/wheel assembly may cause sudden tire explosion resulting in vehicle damage and/or serious or when an on-the-car spin balance machine is in use. Do Check Your Tires for Wear Always remove tires from service when they reach two thirty- - 2003 Lexus ES 300 | User Guide - Page 56
warning: Serious injury may result from explosion of tire/rim assembly due to improper mounting procedures. Follow tire manufacturer's instructions and match tire diameter to rim diameter. Mount light-truck radials on rims approved for radial service. Do not apply bead sealer, as this can inhibit - 2003 Lexus ES 300 | User Guide - Page 57
TIRE LIMITED WARRANTY W A R R A N T Y bead seating. Lubricate beads and tire rim (including tube or flap) contact surfaces. Lock assembly on mounting machine or place in safety cage, stand back and never exceed 40 psi to seat beads. Never use a volatile substance or a rubber "donut" (also known as - 2003 Lexus ES 300 | User Guide - Page 58
, repaired, underinflated, overloaded, excessively worn or re-treaded tires. Dunlop does not recommend the use of any of its products in excess of legal speed limits. Snow, ice and poor drainage always require special handling care and greatly reduced speed. Note: Re-treaded passenger-car and light - 2003 Lexus ES 300 | User Guide - Page 59
lower, plus the full federal excise tax applicable to the replacement tire. If the price of Any new Goodyear highway radial auto or light-truck tire covered by this limited warranty that is removed from service due to a material- or workmanship-related condition (subject to the limitations on pages - 2003 Lexus ES 300 | User Guide - Page 60
recommendations. Wheel alignment should be checked at the first sign of uneven tire wear. If your owner's manual does not recommend a rotation pattern, below are recommended tire rotation patterns for radial tires used on passenger cars and light trucks. Use the pattern that applies to your - 2003 Lexus ES 300 | User Guide - Page 61
or that is caused by damaged wheels or any vehicle condition. Temporary spare tires used on vehicles used for racing or on passenger cars used for special applications, such as police pursuit service. ⅷ ⅷ ⅷ ⅷ ⅷ ⅷ Any tire that, after leaving a Goodyear factory, has been intentionally altered to - 2003 Lexus ES 300 | User Guide - Page 62
services you order at the time of adjustment. You must submit your claim on a Goodyear claim form (available from a Goodyear retailer). The form must be filled out completely and signed by you, the owner your owner's manual or on the tire placard in your vehicle. Explosion of tire/rim assembly due - 2003 Lexus ES 300 | User Guide - Page 63
beginning on page 69. What Is Covered and How Long When used in normal service on the vehicle on which they were originally fitted in accordance with the safety and maintenance recommendations herein, Michelin passenger-car and light-truck tires are covered by this warranty against defects in - 2003 Lexus ES 300 | User Guide - Page 64
selling price of Michelin tires. The cost of applicable taxes, mounting, balancing and any other services is payable by the user. Making a Claim To make a claim under the terms of this warranty, present the tire to a participating Michelin retailer. To locate a participating retailer, check the - 2003 Lexus ES 300 | User Guide - Page 65
SC 29602. Conditions and Exclusions Unless limited by state law, this warranty does not provide compensation for loss of time, loss of vehicle use, inconvenience or consequential damages. Tires presented for claim remain the property of the consumer. Michelin accepts no responsibility for loss of or - 2003 Lexus ES 300 | User Guide - Page 66
spin beyond its speed capacity. Accelerating the engine to spin a wheel when attempting to balance a drive tire/wheel assembly can also cause a tire to spin refer to the tire placard on your vehicle (check vehicle and/or vehicle owner's manual for placard location) for the recommended operating - 2003 Lexus ES 300 | User Guide - Page 67
Y Always maintain minimum recommended inflation pressures. Never exceed the maximum pressure rating indicated on a tire's sidewall. Use an accurate tire gauge to check pressure. Never allow children to inflate or deflate tires. Failure to maintain correct inflation pressures may result in improper - 2003 Lexus ES 300 | User Guide - Page 68
symbol. Speed-Rating Symbol Maximum Speed MPH KM/H 130 140 150 160 170 180 190 210 240 270 300 M N P Q R S T H V1 W Y 1 Some 81 87 93 99 106 112 capability exceeds this speed. (or ZR) rated tires are designed for use on cars with maximum speed capability greater than 149 mph (240 km/h). W and - 2003 Lexus ES 300 | User Guide - Page 69
overloaded, worn out, damaged, altered, improperly repaired or re-treaded. Furthermore, tire speed ratings has unusual characteristics. Michelin passenger-car highway tires that do not have a vehicle tire placard or in the vehicle owner's manual). If replacement tires have lower speed ratings - 2003 Lexus ES 300 | User Guide - Page 70
once. When inspecting your tires, including the spare, check air pressure. If a tire has lost pressure of two speeds, hard cornering, rapid starts, sudden stops, off-road use or frequent driving on roads are not overloaded, follow the loading instructions of the vehicle manufacturer. Tires loaded - 2003 Lexus ES 300 | User Guide - Page 71
tire be used on all check the owner's manual before mixing or matching tires on four-wheel-drive vehicles, as this may require special precautions. Tire Rotation To obtain optimum performance from your tires, it may be necessary to rotate them. Refer to your vehicle owner's manual for instructions - 2003 Lexus ES 300 | User Guide - Page 72
turning direction. If you do not have an owner's manual for your vehicle, Michelin recommends inspecting your tires every uneven wear. This recommendation applies to both front-wheel-drive and rear-wheel-drive vehicles. or sealant liquids are not covered by this warranty. Repairs If one of your tires - 2003 Lexus ES 300 | User Guide - Page 73
repairs or plug-only repairs should not be made. They may cause further tire damage because the repair sudden tire failure. Most problems of this nature are throughout the normal use of the tire to store tires in accordance with these instructions could result in premature aging of the tires and sudden - 2003 Lexus ES 300 | User Guide - Page 74
be dangerous and must be done by professionally trained persons using the proper tools and procedures as specified by the Rubber Manufacturers tire retailer check the wheels before mounting new tires. Mismatched tires and rims can explode during mounting. Also, mismatched tires and rims can result - 2003 Lexus ES 300 | User Guide - Page 75
(800) 565-7638 or Michelin North America (Canada) Ltd. Les Tours Triomphe 2540 Boulevard Daniel-Johnson Laval, Quebec H7T 2T9 78 Y o u r W a r r a n t i e s i n ⅷ Check the pressure of your tires (including the spare) at least once a month and before long trips, and always when tires are cold. Do - 2003 Lexus ES 300 | User Guide - Page 76
under the terms of this limited warranty if you are the owner of new Toyo passenger-car tires bearing Department of Transportation prescribed tire identification numbers, and if your tires have been used only in normal highway service on the vehicle on which they were originally installed and - 2003 Lexus ES 300 | User Guide - Page 77
cover: Mileage wear. Damage caused by road hazards such as cuts, snags, bruises, impacts and punctures, whether such damage is repairable or not. Damage caused by improper use such as brakes, shocks and rims. Damage, corrosion or rubber deterioration caused by the use of oil-based chemicals, - 2003 Lexus ES 300 | User Guide - Page 78
number removed or rendered illegible. Claims for which a tire is not available for Toyo's inspection. Tires for which mileage of tread used. This cost is calculated by multiplying the current dealer selling price of the tire by the percentage of original usable tread worn. Service charges and - 2003 Lexus ES 300 | User Guide - Page 79
inspection reveals irregular or erratic tread wear. Keep a record of all tire rotations. Maintain the Lexus-recommended air pressure in the tires. Maintain proper vehicle alignment in accordance with Lexus specifications. Do not exceed the load capacity of the tires. Do not exceed the maximum speed - 2003 Lexus ES 300 | User Guide - Page 80
of this warranty. All obligations or liabilities for incidental or consequential damages (such as inconvenience, loss of time, loss of use of vehicle, and towing or road-service charges) are hereby excluded. Some states do not allow limitations on how long an implied warranty lasts or the exclusion - 2003 Lexus ES 300 | User Guide - Page 81
use. Tire failures may create a risk of property damage and personal injury. To reduce the risk of tire failure, we strongly recommend following the tire safety instructions found in your vehicle owner's manual owner's manual or on the tire placard in your vehicle. Explosion of tire/rim assembly due - 2003 Lexus ES 300 | User Guide - Page 82
passenger car, light truck and temporary spare tire bearing the Yokohama brand name and complete Department of Transportation serial identification number. Eligible tires must be used tires will be mounted and balanced without charge. Other service charges such as tire rotation and alignment and any - 2003 Lexus ES 300 | User Guide - Page 83
price of the tire. Charges for mounting and balancing and any other service charges or applicable taxes are payable by the customer. What Is Not Covered This warranty does not cover the following: Damage caused by obstacles or debris on the highway, such as cuts, punctures (whether repairable - 2003 Lexus ES 300 | User Guide - Page 84
Replacements qualifying under this warranty will be made by an authorized Yokohama retail tire book. Customer's Obligations The customer must present the claim tire together with the vehicle on which it was used pay the adjusted price of the new tire as described under "What Is Covered and How Long - 2003 Lexus ES 300 | User Guide - Page 85
, cuts, nails and uneven wear. Inspection must be made immediately after severe braking or any known or suspected contact with an object in the road, pothole or road irregularity. Refer abnormal conditions to a reputable tire service center for repair or replacement. Never drive on a tire if such - 2003 Lexus ES 300 | User Guide - Page 86
before any extended driving. Pressure should be checked when tires are cold (before operation, cool to the touch) using a tire gauge. Maintain air pressure per the vehicle manufacturer's recommendations as noted on the vehicle tire placard or in the Owner's Manual. Do not reduce pressure when a tire - 2003 Lexus ES 300 | User Guide - Page 87
front and rear tires perform differently, Yokohama recommends rotating tires regularly to extend tread life and ensure even wear. Follow the tire rotation instructions indicated in your Owner's Manual in your Owner's Manual or on the vehicle tire placard. Explosion of the tire/rim assembly due to - 2003 Lexus ES 300 | User Guide - Page 88
as the standard tire can be repaired or replaced. Do not use snow chains on the tire. This use. Do not use the tire with any other rim. Do not install standard tires, wheel covers or trim rings on the tire's rim. The Yokohama high-pressure spare tire was specially designed for your car. Do not use - 2003 Lexus ES 300 | User Guide - Page 89
YOKOHAMA TIRE LIMITED WARRANTY W A R R A N T Y CONTACTING YOKOHAMA In the United States If you require assistance directly from Yokohama, please contact: Yokohama Tire Corporation 601 South Acacia Avenue Fullerton, CA 92831 (800) 722-9888 www.yokohamatire.com In Canada If you require assistance - 2003 Lexus ES 300 | User Guide - Page 90
to the instructions in the Owner's Manual and the "Maintenance Information" section of this supplement. You should keep detailed records of vehicle maintenance, since under some circumstances they may be required for warranty coverage. These records should include date of service, mileage at time - 2003 Lexus ES 300 | User Guide - Page 91
in stock. Genuine Lexus Parts are covered by their own warranty (see your dealer for details) or the remainder of any applicable New Vehicle Limited Warranty, whichever is longer. Non-Genuine Lexus Parts, or any damage or failures resulting from their use, are not covered by any Lexus warranty. 94 - 2003 Lexus ES 300 | User Guide - Page 92
any of the repairs that are covered by warranty. To receive reimbursement, present to an authorized Lexus dealership your paid repair invoices and any parts that were removed from the vehicle. You will be reimbursed for warranted parts at the manufacturer's suggested retail price and warranted labor
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A M E N I T I E S
4
C o m p l i m e n t a r y S e r v i c e s
To help ensure that your ownership experience is
pleasant, convenient and trouble-free, Lexus provides
you with a variety of complimentary services. These
services are described on the following pages. Other
valuable owner benefits are described in the section
entitled “Other Benefits and Assistance” beginning
on page 7.
First Two Maintenance Services
The first two scheduled maintenance services for your
Lexus are provided at no charge. The first service is at
30 days and includes a body/chassis inspection, a check
for fluid leaks and a vehicle road-test. The second
service is at 5,000 miles/4 months or 7,500 miles/
6 months, depending on which maintenance interval
you use. This service includes a change of the engine
oil and oil filter, rotation of the tires and a vehicle
road-test. See page 99 to determine the proper mainte-
nance interval for your vehicle.
To obtain your complimentary scheduled maintenance
services, call an authorized Lexus dealership to make
an appointment, or take your vehicle to the dealership.
The dealership will verify performance of the services
on page 105 of this booklet.
Loaner Vehicle
If your vehicle must be kept overnight at a Lexus
dealership for a warranty-covered condition that
requires more than eight hours to repair, Lexus will
provide you with a complimentary loaner vehicle for
up to five days.
Travel Protection
Lexus will reimburse for a rental car for up to five
days and for overnight lodging for up to three nights
(not to exceed $200 per night) if all of the following
occur:
°
Your vehicle becomes inoperable or unsafe to drive
when you are more than 100 miles from home.
C
O M P L I M E N T A R Y
S
E R V I C E S