2013 Lexus GS 450h Warranty and Services Guide

2013 Lexus GS 450h Manual

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2013 Lexus GS 450h manual content summary:

  • 2013 Lexus GS 450h | Warranty and Services Guide - Page 1
    201 3 GS 450h WARRANTY AND SERVICES GUIDE Owner Amenities | Warranty Information | Maintenance Requirements
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    SAFETY PRECAUTIONS Your GS 450h is a gas/electric hybrid vehicle that has service plug under the plug cover at the back of the trunk. If an accident occurs, do not touch any high-voltage wiring, connectors or parts such as the inverter under the hood or the hybrid battery assembly behind the trim
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    As you take delivery of your new vehicle, there are some important services you should know about. These include: Lexus Personalized Settings: Your vehicle includes a variety of electronic features that can be personalized to your preferences. For example, doors can be programmed to remain locked
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    Assistance ...6 Other Benefits and Assistance Quality Control ...7 Vehicle Service History ...7 Vehicle Service Agreements ...7 Body Repairs ...7 The Smart Key ...8 WARRANTY INFORMATION Introduction If You Need Assistance ...9 The Lexus Commitment ...14 Warranty Coverages at a Glance ...15 Your
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    38 MAINTENANCE INFORMATION Introduction The Importance of Scheduled Maintenance ...40 Maintenance and Lexus Warranty Coverage ...4 11 Lexus Dealership Service ...4 2 General Maintenance and Regular Use ...43 Scheduled Maintenance Log Determining Your Maintenance Interval: Months vs. Mileage ...45
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    the "Customizable Features" section of the Specifications chapter in your Owner's Manual.) Programming of these features is performed once at no charge, provided you obtain the service at the six-month/5,000-mile scheduled maintenance service. Programming of some Lexus Personalized Settings requires
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    installation of driver's floor mat • Road-test vehicle If you do the majority of your driving under certain special operating conditions, additional items are included in this service. See the "12 Months or 10,000 Miles" chart on page 48. Travel Protection Lexus will reimburse for a rental car for
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    Services Provided • Roadside services such as battery jump-start, tire change, fuel delivery, vehicle extrication and towing in case of minor accident. • Towing to the nearest Lexus label located inside the driver's door jamb • Owner's name and home address • Vehicle license plate number
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    . cost of specific repairs beyond the factory warranty period. They also cover services such as towing, substitute transportation and lodging to minimize your inconvenience should your vehicle require repair. Lexus vehicle service agreements are available with a variety of coverage options. A Lexus
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    These repair centers use Genuine Lexus Parts exclusively in the repair of Lexus vehicles. can also access a service utility to register the -button start switch and controls the engine immobilizer. The mechanical key can be removed from the electronic key and used to operate the driver's door lock
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    . Should you have a problem or concern, please take the following steps to ensure the quickest possible response: Step 1 Discuss the situation with a dealership manager, such as the service manager or customer satisfaction manager. If necessary, ask the dealership owner or general manager for
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    by NCDS will arbitrate your case by reviewing the facts you present; having the vehicle inspected, if necessary; and promptly rendering a fair and equitable decision. How much will it cost? The service is provided at no cost to you. It is part of Lexus' effort to promptly and equitably resolve your
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    service date, whichever is earlier; or 2) the applicable provision of the Lexus New Vehicle Limited Warranty. However, NCDS will not arbitrate 1) claims involving a vehicle used it to NCDS. A claim form is included in the Lemon Law Guide located in your vehicle, or you may request a form by calling
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    would resolve your problem. How does the arbitration process work? When NCDS receives your request, it will be forwarded to the Lexus area office for After considering all testimony and documents, the arbitrator(s) will review the applicable legal standards and render a decision within 10
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    not limited to repairs; reimbursement for repairs and incidental expenses, such as towing costs; and repurchase or replacement of your vehicle. The decision of the arbitrator(s) is binding on Lexus but not on you. Lexus must comply with the decision shortly after it is rendered, usually within 30
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    Services Guide describes the terms of Lexus warranty coverage as well as general owner responsibilities. The section beginning on page 40 describes your vehicle's maintenance requirements. Be sure to review a special policy adjustment to pay for specific repairs that are no longer covered by
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    WARRANTY COVERAGES AT A GLANCE ✝ WARRANTY Introduction 15
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    begins on the vehicle's in-service date, which is the first date the vehicle is either delivered to an ultimate purchaser, leased, or used as a company car or demonstrator. Which Vehicles Are Covered These warranties apply to 2013 model-year Lexus GS 450h vehicles registered and normally operated
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    is the exclusive remedy under these warranties or any implied warranties. Lexus does not authorize any person to create for it any other obligation Your Rights Under State Law These warranties give you specific legal rights. You may also have other rights that vary from state to state. Your
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    and cover, flywheel, oil pan, water pump, fuel pump, engine mounts, engine control computer, seals and gaskets. Transmission Front motor/ Lexus, subject to the exceptions indicated under "What Is Not Covered" on pages 20-21: • Battery control module (battery voltage sensor) • Hybrid battery • Hybrid
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    defects in materials or workmanship of any seatbelt or air bag system supplied by Lexus, subject to the exceptions indicated under "What Is Not Covered" on pages 20 corrosion, see the section entitled "Service Procedures and Specifications - Body" in the Owner's Manual. Your Warranties in Detail 19
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    Lexus Accessories • Lack of or improper maintenance, including use of fluids other than those specified in the Owner's Manual • Installation of non-Genuine Lexus Parts • Airborne chemicals, tree sap, road Maintenance Expense* Normal maintenance services such as engine tune-ups; replacement of fluids
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    insurer, such as by payment for a claim in lieu of repairs because the cost of repairs exceeded the cash value of the vehicle. This exclusion does not apply the exclusive remedy under this warranty or any implied warranty. Lexus does not authorize any person to create for it any other obligation or
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    the steps described on pages 9-10. Please note that you must use the National Center for Dispute Settlement before seeking remedies through a court the Magnuson-Moss Warranty Act. You may also be required to use the National Center for Dispute Settlement before seeking remedies under the Lemon
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    the Basic Warranty, Lexus provides coverage of four years or 50,000 miles, whichever occurs first. Specific components may have longer right to use your vehicle - under local, state or federal law. This warranty is in effect for two years or 24,000 miles from the vehicle's in-service date, whichever
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    by: • The use of replacement parts not certified in accordance with aftermarket parts certification regulations. • The use of replacement parts not sensor Air/Fuel Metering System - Engine control module (8/80) • Air/fuel ratio feedback control - Throttle body system - Other fuel components •
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    Control System • Charcoal canister • Diaphragm valve • Fuel filler cap • Fuel tank Hybrid System • Battery control module (battery voltage sensor) (8/80)* • Battery thermistor • Generator • Hybrid battery* • Hybrid battery junction block • Hybrid control module (power management control module
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    for performance of the required maintenance indicated in the Owner's Manual and this guide. Lexus will not deny a warranty claim solely because you systems, Lexus recommends the use of Genuine Lexus Parts when servicing or repairing the systems. Warranty coverage is not dependent upon the use of
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    do so, take your vehicle to an authorized Lexus dealership and present a copy of the emissions test report. Also, take your maintenance records in of Lexus or the dealership. For information on how to obtain service under the Emission Defect Warranty, see page 38, "Obtaining Warranty Service." IF
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    of controlling emissions and which were not in general use before 1968.) 3) We have performed all emission control system preparations required by Lexus prior to the sale of the vehicle as set forth in Lexus' current pre-delivery service manual. 4) Except as may be provided in Paragraph 5, if this
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    include parts such as the fuel injection system, ignition system, catalytic converter and engine computer. Also included may be hoses, belts, connectors and other emissions-related assemblies. Where a warrantable condition exists, Lexus will repair your vehicle at no cost to you, including diagnosis
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    test, all necessary repairs and adjustments will be made by Lexus to ensure that your vehicle passes the test Owner's Manual and this guide. Lexus recommends that you retain all receipts covering maintenance on your vehicle, but Lexus vehicle to a Lexus dealership as soon as a problem exists. The
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    70,000 miles from the vehicle's in-service date, whichever occurs first. Air Conditioning System Air/Fuel Metering System • Engine Compressor • control computer control module) • (engine Condenser • delivery pipe • Fuel Evaporator • pump O-ring • Fuel Evaporator • • Injector Expansion valve WHAT IS
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    tank Hybrid System • Battery control module (battery voltage sensor)* • Hybrid battery* • Hybrid battery junction block • Hybrid control module (power management control module)* You are responsible for performance of the required maintenance indicated in the Owner's Manual and this guide. Lexus
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    , Lexus recommends the use of Genuine Lexus Parts when servicing or repairing the systems. Warranty coverage is not dependent upon the use of To do so, take your vehicle to an authorized Lexus dealership and present a copy of the smog-check test report. Also, take your maintenance records in case
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    dealership is unable to complete repairs on your vehicle within 30 days, you may have the repairs made under Lexus' provisions for emergency warranty repairs. See page 38 for details. IF YOU HAVE QUESTIONS If you have questions or concerns about your vehicle's California emission
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    come as original equipment on your vehicle are warranted by their manufacturer and not Lexus. Please refer to the tire warranty statement included with the owner information in your vehicle. To obtain warranty service for a tire, take the tire to an authorized dealer of the tire manufacturer. (Refer
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    AND MAINTENANCE GENERAL INFORMATION You are responsible for ensuring that your Lexus is operated and maintained according to the instructions in the Owner's Manual and the "Maintenance Information" section of this guide. You should keep detailed records of vehicle maintenance, since under some
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    . They are also designed to fit your vehicle's exact specifications. Your Lexus dealership maintains an extensive inventory of Genuine Lexus Parts to meet your vehicle service needs. And because it is linked electronically to Lexus Parts Distribution Centers, the dealership has quick access to any
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    due to failure of a warranted part. EMERGENCY REPAIRS Lexus recommends having maintenance and repairs for your GS 450h performed by an authorized Lexus dealership. To locate your nearest authorized Lexus dealership, log on to www.lexus.com or contact Lexus Customer Satisfaction at (800) 255-3987
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    WARRANTY SERVICE the repairs that are covered by warranty. To receive reimbursement, present to an authorized Lexus dealership your paid repair invoices and any parts that were removed from the vehicle. You will be reimbursed for warranted parts at the manufacturer's suggested retail price and
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    , your Lexus requires ongoing general maintenance such as fluid checks and visual inspections. These procedures are listed on pages 43-44 of this booklet and described in detail in the "Maintenance" section of the Owner's Manual. It is especially important to check your vehicle's engine oil once
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    are not covered under warranty. Maintenance and repair services may be performed by you or by any automotive service provider you choose. Lexus will not deny a warranty claim solely because you used a service provider other than a Lexus dealership for maintenance and repairs. However, damage or
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    found on the inside front cover of this booklet. MAINTENANCE 42 Additionally, when you have your vehicle serviced at a Lexus dealership, your service information is recorded in the Lexus National Service History database. This is the first database of its kind in the automotive industry. It can be
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    ten miles. If the hybrid battery becomes fully discharged and the vehicle will not start even with a jump-start to the 12-volt battery, contact your Lexus dealership. Every 30 Days At least once every 30 days, perform these inspections: • Check engine oil level using the dipstick • Visually check
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    a soft sponge or cotton cloth, apply same mild car-wash soap as used for the vehicle body. Quickly rinse off with water. Using a soft cotton cloth, apply same car wax as used for the vehicle body. Maintaining Charge for 12-Volt Battery The following tips will help you keep your vehicle's 12-volt
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    on dusty roads • Repeated trips of less than five miles in temperatures below 32° F or 0° C • Extensive idling and/or lowspeed driving for long distances, such as police, taxi or door-todoor delivery use If you drive primarily under any of the conditions noted, you should replace the engine oil and
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    the "Customizable Features" section of the Specifications chapter in your Owner's Manual.) Programming of these features is performed once at no charge, provided you obtain the service at the six-month/5,000-mile scheduled maintenance service. Programming of some Lexus Personalized Settings requires
  • 2013 Lexus GS 450h | Warranty and Services Guide - Page 49
    this service, contact your Lexus dealership. Your complimentary service will include these items: • Replace engine oil Road-test vehicle under certain special operating conIf you do the majority of your driving ditions, additional items are included under certain special operating conin this service
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    ❏ Rotate tires ❏ Visually inspect brake pads, calipers and rotors ❏ Check installation of driver's floor mat ❏ Road-test vehicle Note: If you drive primarily under certain special operating conditions, you should also replace the engine oil with 0W-20 oil and replace the oil filter. See page 45 for
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    battery ❏ Reset maintenance reminder light ❏ Rotate tires ❏ Visually inspect brake pads, calipers and rotors ❏ Check installation of driver's floor mat ❏ Road-test not used at last oil change, or if you drive primarily under certain special operating conditions, you should also replace the engine oil
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    pads, calipers and rotors ❏ Check installation of driver's floor mat ❏ Road-test vehicle Note: If 0W-20 oil was not used at last oil change, or if you drive primarily under certain special operating conditions, you should also replace the engine oil with 0W-20 oil and replace the oil filter. See
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    conditioner filter ❏ Replace brake fluid ❏ Replace engine air filter ❏ Inspect the following: ___Axle shaft ___Fuel lines and connections, fuel tank band and fuel tank vapor vent system battery ❏ Visually inspect brake pads, calipers and rotors ❏ Check installation of driver's floor mat ❏ Road-test
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    pads, calipers and rotors ❏ Check installation of driver's floor mat ❏ Road-test vehicle Note: If 0W-20 oil was not used at last oil change, or if you drive primarily under certain special operating conditions, you should also replace the engine oil with 0W-20 oil and replace the oil filter. See
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    battery ❏ Reset maintenance reminder light ❏ Rotate tires ❏ Visually inspect brake pads, calipers and rotors ❏ Check installation of driver's floor mat ❏ Road-test not used at last oil change, or if you drive primarily under certain special operating conditions, you should also replace the engine oil
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    pads, calipers and rotors ❏ Check installation of driver's floor mat ❏ Road-test vehicle Note: If 0W-20 oil was not used at last oil change, or if you drive primarily under certain special operating conditions, you should also replace the engine oil with 0W-20 oil and replace the oil filter. See
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    SCHEDULED MAINTENANCE LOG 72 Months or 60,000 Miles ❏ Replace engine oil with 0W-20 oil; replace oil filter ❏ Replace air conditioner filter ❏ Replace brake fluid ❏ Replace engine air filter ❏ Replace Smart Key battery ❏ Reset maintenance reminder light ❏ Inspect the following: ___Axle shaft boots
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    pads, calipers and rotors ❏ Check installation of driver's floor mat ❏ Road-test vehicle Note: If 0W-20 oil was not used at last oil change, or if you drive primarily under certain special operating conditions, you should also replace the engine oil with 0W-20 oil and replace the oil filter. See
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    battery ❏ Reset maintenance reminder light ❏ Rotate tires ❏ Visually inspect brake pads, calipers and rotors ❏ Check installation of driver's floor mat ❏ Road-test not used at last oil change, or if you drive primarily under certain special operating conditions, you should also replace the engine oil
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    pads, calipers and rotors ❏ Check installation of driver's floor mat ❏ Road-test vehicle Note: If 0W-20 oil was not used at last oil change, or if you drive primarily under certain special operating conditions, you should also replace the engine oil with 0W-20 oil and replace the oil filter. See
  • 2013 Lexus GS 450h | Warranty and Services Guide - Page 61
    fuel tank vapor vent system hoses ___Fuel tank cap gasket ___Rack-and-pinion assembly ___Rear differential oil ___Steering linkage and boots ___Transmission for signs of leakage ❏ Rotate tires ❏ Visually inspect brake pads, calipers and rotors ❏ Check installation of driver's floor mat ❏ Road-test
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    pads, calipers and rotors ❏ Check installation of driver's floor mat ❏ Road-test vehicle Note: If 0W-20 oil was not used at last oil change, or if you drive primarily under certain special operating conditions, you should also replace the engine oil with 0W-20 oil and replace the oil filter. See
  • 2013 Lexus GS 450h | Warranty and Services Guide - Page 63
    battery ❏ Reset maintenance reminder light ❏ Rotate tires ❏ Visually inspect brake pads, calipers and rotors ❏ Check installation of driver's floor mat ❏ Road-test not used at last oil change, or if you drive primarily under certain special operating conditions, you should also replace the engine oil
  • 2013 Lexus GS 450h | Warranty and Services Guide - Page 64
    pads, calipers and rotors ❏ Check installation of driver's floor mat ❏ Road-test vehicle Note: If 0W-20 oil was not used at last oil change, or if you drive primarily under certain special operating conditions, you should also replace the engine oil with 0W-20 oil and replace the oil filter. See
  • 2013 Lexus GS 450h | Warranty and Services Guide - Page 65
    air conditioner filter ❏ Replace brake fluid ❏ Replace engine air filter ❏ Replace Smart Key battery ❏ Replace spark plugs1 ❏ Inspect the following: ___Axle and rotors ❏ Check installation of driver's floor mat ❏ Road-test vehicle If you drive primarily under this special operating condition,
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    pads, calipers and rotors ❏ Check installation of driver's floor mat ❏ Road-test vehicle Note: If 0W-20 oil was not used at last oil change, or if you drive primarily under certain special operating conditions, you should also replace the engine oil with 0W-20 oil and replace the oil filter. See
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    battery ❏ Reset maintenance reminder light ❏ Rotate tires ❏ Visually inspect brake pads, calipers and rotors ❏ Check installation of driver's floor mat ❏ Road-test not used at last oil change, or if you drive primarily under certain special operating conditions, you should also replace the engine oil
  • 2013 Lexus GS 450h | Warranty and Services Guide - Page 68
    pads, calipers and rotors ❏ Check installation of driver's floor mat ❏ Road-test vehicle Note: If 0W-20 oil was not used at last oil change, or if you drive primarily under certain special operating conditions, you should also replace the engine oil with 0W-20 oil and replace the oil filter. See
  • 2013 Lexus GS 450h | Warranty and Services Guide - Page 69
    fuel tank vapor vent system hoses ___Fuel tank cap gasket ___Rack-and-pinion assembly ___Rear differential oil ___Steering linkage and boots ___Transmission for signs of leakage ❏ Rotate tires ❏ Visually inspect brake pads, calipers and rotors ❏ Check installation of driver's floor mat ❏ Road-test
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    , desert areas or dirt roads. Refer to your Owner's Manual for service details. Axle Shaft Boots battery. Replacement batteries are available from your Lexus dealership. Battery: Hybrid (Traction Battery) The hybrid battery is a NiMH (nickel metal hydride) compact, high-output battery. This battery
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    battery, contact your Lexus dealership. Any repairs to the hybrid battery or hybrid system should be performed by a qualified technician following procedures in Lexus service qualified technician. Brake Fluid Replace using fluid type specified in your Owner's Manual. A qualified technician should
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    best choice for good fuel economy and good starting in cold weather. If SAE 0W-20 is not available, SAE 5W-20 may be used; however, it must be replaced with SAE 0W-20 at the next oil change. See your Lexus dealer for oil specifically formulated for your vehicle's engine. For instructions on how to
  • 2013 Lexus GS 450h | Warranty and Services Guide - Page 73
    engine and listen carefully for any exhaust leakage. Tighten connections and replace parts as necessary. Fuel Lines and Connections, Fuel Tank Band and Fuel -member retaining bolts matches torque measurements specified in the Repair Manual. Power Steering The GS 450h is equipped with electronic
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    timing chain that requires no periodic inspection. Tire Rotation See your Owner's Manual for tire rotation requirements. Check tire pressure and check tires for lithium battery becomes discharged, the battery should be replaced by a qualified technician following procedures in Lexus service and
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    VEHICLE IDENTIFICATION Model In-service date Mileage at delivery Selling dealership Selling dealership phone number Vehicle Identification Number MAINTENANCE Scheduled Maintenance Log 73
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    (auxiliary battery) ...44, 68 Battery: Hybrid (traction battery) ...inside front cover, 43, 68 Body inspection ...48-67*, 69 Body repairs ...7 Brakes General information ...inside front cover Fluid ...43, 69 Lines and hoses ...48-67*, 69 Pads, calipers and rotors ...48-67*, 69 Complimentary services
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    Oil change ...48-67*, 70 Owner responsibilities ...26, 30, 32, 36-39 Parts replacement ...7, 16, 26, 33, 37 Pre-delivery service ...1 Quality control ...7 Rack-and-pinion assembly ...48-67*, 71 Road test ...48-67*, 71 Roadside assistance ...1, 6 Running out of fuel ...43 Safety precautions ...inside
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    Service history ...7 Smog-check tests ...27, 33 Spark plugs ...63, 71 Steering linkage and boots ...19 Coverages at a glance ...15 Federal Emission Control ...23-28 General provisions ...16-17 Hybrid system ...18 Powertrain ...18 Restraint systems ...19 Tires ...35 Towing ...19 What is not covered
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    If your name or address has changed or if you purchased your Lexus as a used vehicle, please complete and mail the attached card, even if your warranty coverage has expired. This will enable Lexus to contact you with important product or safety updates concerning your vehicle. If there is no longer
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201 3
GS 450h
WARRANTY AND SERVICES GUIDE
Owner Amenities
|
Warranty Information
|
Maintenance Requirements