1998 Lincoln Continental Warranty Guide 2nd Printing

1998 Lincoln Continental Manual

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  • 1998 Lincoln Continental | Warranty Guide 2nd Printing - Page 1
    . 2. If the inquiry or concern remains unresolved, contact the Sales Manager or Service Manager at the dealership. 3. If the inquiry or concern cannot be resolved at the dealership level, please contact the Lincoln Customer Assistance Center. In the United States: In Canada: Ford Motor Company
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    Vehicle Properly Who Pays For Warranty Repairs? Do Warranties Apply In Other Countries? 3. THE NEW VEHICLE LIMITED WARRANTY FOR YOUR 1998-MODEL VEHICLE Quick Reference: Warranty Coverage What Is Covered? What Is Not Covered? 4. IN ADDITION ...Tires Roadside Service (United States, Puerto Rico, And
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    Warranty Coverage Explanation Of California Emissions Warranties What Is Covered? What Is Not Covered? 7. ADDITIONAL INFORMATION ABOUT YOUR EMISSIONS WARRANTY COVERAGE, UNDER FEDERAL AND CALIFORNIA REQUIREMENTS 8. FORD EXTENDED SERVICE PLAN 9. DISPUTE SETTLEMENT BOARD 10. STATE WARRANTY ENFORCEMENT
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    selecting one of our quality products. Our commitment to you and your vehicle begins with quality protection and service. When you need warranty repairs, Ford recommends that you take your Lincoln to your selling dealer, who wants to ensure that you continue to be satisfied with your vehicle. You
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    contains an Owner Guide and a Service Guide which indicate the scheduled maintenance required for your vehicle. Proper maintenance guards against major repair expenses resulting perform scheduled maintenance as specified in the Service Guide will invalidate warranty coverage on parts affected by 2
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    and confirmation of maintenance work is always entered in your Service Guide . Your Ford or Lincoln-Mercury dealership, or Ford or Lincoln-Mercury Auto Care Service Center, has factory-trained technicians who can perform the required maintenance using genuine Ford parts. The dealership looks forward
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    vehicle limited warranty for your 1998-model vehicle Your NEW warranties are limited, to the extent allowed by law, to the time period covered by the written warranties, or to the applicable time period provided by state law you may use the services of the Dispute Settlement Board (see page 25). 4
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    coverage, the chart shows two measures: • years in service • miles driven Your New Vehicle Limited Warranty TYPE OF COVERAGE YEARS IN SERVICE/MILES DRIVEN BUMPER TO BUMPER SAFETY RESTRAINT SYSTEM CORROSION 4/ 000 miles. For more details on coverage, see: ¬ What is Covered? (pages 6-7) ¬ What is Not
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    repair, replace, or adjust all parts on your vehicle (except tires) that are defective in factory-supplied materials or workmanship. Items or conditions that are not covered your vehicle's safety belts and air bag Supplemental Restraint System (SRS) against defects in factory-supplied materials
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    Warranty, Corrosion Coverage begins at the warranty start date and covers body sheet metal panels against corrosion due to a defect in does not cause holes - and is not the result of usage and/or environmental conditions - coverage lasts for four years or 50,000 miles, whichever occurs first. For
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    the vehicle - including the body, chassis, or components part, fuel, oil, lubricants or fluids. See the Owner Guide for correct fluid types and levels, and consult the Service Guide for proper ways to maintain your vehicle. Maintenance/Wear Your New Vehicle Limited Warranty does not cover: (1) parts
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    from the Service Guide are oil changes oils, lubricants, other fluids oil/air filters brake linings/pads tire rotation cleaning/polishing wiper blades clutch linings engine tune-up Other Items and Conditions Not Covered Your New Vehicle Limited Warranty also does not cover: • non-Ford parts of
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    , Ford Motor Company will replace the tire. ROADSIDE SERVICE (UNITED STATES, PUERTO RICO to Bumper Coverage has ended - and if the problem is covered by another Ford warranty - Ford will pay the tow a covered part has failed during the Bumper to Bumper Warranty period, Ford will cover towing to the
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    TRANSPORTATION ASSISTANCE Alternative transportation in the form of shuttle service or service loaners may be available under the Lincoln Commitment Program. Please consult with your dealer for details. 11
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    SERVICE/MILES DRIVEN EMISSIONS DEFECTS WARRANTY Certain Emissions Parts* EMISSIONS PERFORMANCE WARRANTY Emissions Related Parts systems in your vehicle meet the requirements of the Clean Air Act. Under this federal law, the U.S. Environmental Protection ¬ What is Covered? (pages 14-15) ¬ What is Not
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    , Ford will repair, replace, or adjust - with no charge for labor, diagnosis, or parts - any emissions control device or system, if you meet all these conditions: • You have maintained and operated your vehicle according to the instructions on proper care in the Owner Guide, the Service Guide, and
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    • Intake Manifold • Malfunction Indicator Light (MIL) System • PCV System and Oil Filler Cap • Powertrain Control Module • Spark Control Components • Spark Plugs and Ignition Wires • Throttle Air Control Bypass Valve • Throttle Body Assembly (MFI) • TWC Air Control Valve • Volume Air Flow Sensor 14
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    until : (a) the first replacement time that is specified in your Owner Guide and the Service Guide; or (b) the time or mileage limits of the Federal Defect and Performance Warranties (whichever occurs first). Your Lincoln dealer maintains a complete list of parts covered by emissions warranties. For
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    COVERAGE YEARS IN SERVICE/MILES DRIVEN EMISSIONS DEFECTS WARRANTY Short-Term Warranty Long-Term Warranty* EMISSIONS PERFORMANCE WARRANTY 3/50,000 7/70,000 3/50,000 * These specific parts were selected on the basis of their estimated replacement cost at the time the California Air Resources Board
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    Air Resources Board and Ford are pleased to explain the emission control system warranty on your 1998- Lincoln passes the inspection. This is your emission control system PERFORMANCE WARRANTY. 2. If any emissions-related part on your vehicle is defective, the part will be repaired or replaced
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    the California Air Resources Board at: State of California Air Resources Board Mobile Source Operations Division P.O. Box 8001 El Monte, California 91731-2990 WHAT IS COVERED? The parts listed on page 19 are covered by the Defects Warranties that apply to every California 1998-model Lincoln vehicle
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    Speed Sensor Assembly TWC Air Control Valve *These specific parts were selected on the basis of their estimated replacement costs at the time the California Air Resources Board certified your vehicle for sale in California. (a) Continental, Town Car only (b) Town Car only (c) All except Navigator
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    fuel lines, and wiring harnesses that are used with components on the List of Parts. Concerning parts that should be replaced on a certain maintenance schedule: these parts remain under warranty until the first required replacement time that is specified in your Owner Guide and the Service Guide
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    - so that you must have covered repairs made by someone other than a Lincoln dealer - your Lincoln dealer will reimburse you for the cost of repairs, including diagnosis. Be sure to obtain: (a) the parts that are replaced; and (b) a receipt for the work. Take the parts and receipt to your dealer
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    charges (based on the manufacturer's recommended time allowance for the warranty repair and the geographically appropriate hourly labor rate). WHAT REPLACEMENT PARTS SHOULD I USE? Ford recommends that you use genuine Ford replacement parts. However, when you are having non-warranty work done on
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    you warranty coverage. To have repairs made under this warranty, you may have to show that you have followed Ford's instructions on properly maintaining and using your vehicle. You will find these instructions in your Owner Guide and Service Guide. Be sure to save your service receipts and to keep
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    Lincoln vehicle by purchasing a Ford Extended Service Plan (Ford ESP). Ford ESP is the only extended service program with the Ford name on it and the only service more than 5,100 participating Ford Motor Company dealers. NOTE: Repairs performed outside the United States and Canada are not eligible
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    the three-step procedure outlined on the inside cover of this booklet. However, if your warranty the Dispute Settlement Board, an informal, alternative process for resolving disputes. A warranty Warranty Act or state replacement or repurchase laws. HOW DOES THE BOARD WORK? The Dispute Settlement
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    called "lemon laws" - allow owners to receive a replacement vehicle or a refund of the purchase price, under (This will give us the opportunity to make any needed repairs before you pursue the remedies provided by your state's law Lincoln Customer Assistance Center 300 Renaissance Center P.O. Box 43360 Detroit
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Your satisfaction is our #1 goal. If you have questions or concerns with
your vehicle, we suggest you follow these steps:
1. Contact your Sales Representative or Service Advisor at your
selling/servicing dealership.
2. If the inquiry or concern remains unresolved, contact the Sales
Manager or Service Manager at the dealership.
3. If the inquiry or concern cannot be resolved at the dealership level,
please contact the Lincoln Customer Assistance Center.
In the United States:
Ford Motor Company
Lincoln Customer Assistance Center
300 Renaissance Center
P.O. Box 43360
Detroit, MI 48243
1-800-521-4140
TDD for hearing impaired:
1-800-232-5952
In Canada:
Ford Motor Company
Customer Assistance Centre
of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5B4
1-800-565-3673 (FORD)
Outside the U.S. or Canada:
Ford Motor Company
Worldwide Direct
Market Operations
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, MI 48101
Telephone: (313) 594-4857
Fax: (313) 390-0804