2007 Lincoln Town Car Customer Assistance Guide 1st Printing
2007 Lincoln Town Car Manual
2007 Lincoln Town Car manual content summary:
- 2007 Lincoln Town Car | Customer Assistance Guide 1st Printing - Page 1
45766 07 Lincoln_CommitBrchr.qxd 3/16/07 5:37 PM Page 1 the benefits of owning THE BENEFITS OF OWNING A LINCOLN - 2007 Lincoln Town Car | Customer Assistance Guide 1st Printing - Page 2
45766 07 Lincoln_CommitBrchr.qxd 3/16/07 5:37 PM Page 2 - 2007 Lincoln Town Car | Customer Assistance Guide 1st Printing - Page 3
® It is more than the gratification of owning a Lincoln vehicle. The Lincoln Commitment® is a comprehensive owner benefits package designed to provide you with services to support your every driving need. When you took delivery of your new Lincoln, you drove off with more than a fine luxury - 2007 Lincoln Town Car | Customer Assistance Guide 1st Printing - Page 4
45766 07 Lincoln_CommitBrchr.qxd 3/16/07 5:37 PM Page 2 BENEFITS Transportation Assistance Roadside Assistance New-Vehicle Limited Warranty Lincoln Complimentary Maintenance Lincoln Customer Resolution Center Lincoln Owner Card Important Information Offices 3 4 6 7 9 10 11 14 2. - 2007 Lincoln Town Car | Customer Assistance Guide 1st Printing - Page 5
C E Should your Lincoln require warranty service, Transportation Assistance gives you peace of mind knowing that alternate transportation will be provided for you. Not only that, Transportation Assistance will help offset the cost of alternate transportation, and may even cover the cost completely - 2007 Lincoln Town Car | Customer Assistance Guide 1st Printing - Page 6
Covered Flat tire change with a good spare Battery Jump Start Lock out Assistance (key replacement cost is the customer's responsibility) Fuel Delivery - Independent Service /Lincoln eligible vehicle towed to a Ford/Mercury/Lincoln dealer within thirty-five (35) miles of the disablement location - 2007 Lincoln Town Car | Customer Assistance Guide 1st Printing - Page 7
tire repair or any labor performed at a garage or service facility. Parts involved in lock-out service. Any form of impound towing or towing by anything other than a licensed service station or garage. All Reimbursement Claims Should be sent to Lincoln Commitment® Headquarters (address on the back - 2007 Lincoln Town Car | Customer Assistance Guide 1st Printing - Page 8
I M I T E D WA R R A N T Y The Lincoln Bumper-to-Bumper Limited Warranty covers your vehicle for 4 years or 50,000 miles (whichever occurs first). You your dealer and, for complete details, the Lincoln Warranty Guide. 4 years/50,000 miles - Bumper-to-Bumper 6 years/70,000 miles - Powertrain Coverage - 2007 Lincoln Town Car | Customer Assistance Guide 1st Printing - Page 9
Scheduled Maintenance provides maintenance services at 5,000 mile intervals, or 6 months (whichever occurs first). Scheduled Maintenance for 2007 Model Year MKX and MKZ only* Lincoln covers all normal scheduled maintenance as outlined in your Scheduled Maintenance Guide for the first year or - 2007 Lincoln Town Car | Customer Assistance Guide 1st Printing - Page 10
Schedule To help ensure your Lincoln vehicle delivers the high level of performance it was designed to provide, please follow this easy maintenance schedule: 5,000 Miles - All Vehicles (excluding 2007 Model Year MKX and MKZ) - Change engine oil and filter - Perform multi-point inspection - Rotate - 2007 Lincoln Town Car | Customer Assistance Guide 1st Printing - Page 11
CUSTOMER RESOLUTION CENTER If you ever have any questions regarding your Lincoln or Lincoln Commitment,® just call the Lincoln Commitment ® Hotline at 1 800 521-4140. The Lincoln Commitment® Hotline provides you with a convenient way to get answers to your questions from a real person, not a pre - 2007 Lincoln Town Car | Customer Assistance Guide 1st Printing - Page 12
5:37 PM Page 10 LINCOLN OWNER CARD Your Lincoln Owner Card is your key to receiving the many benefits outlined in this booklet. This card, located in the back of this booklet, contains the information and phone number you need to call for the Lincoln Commitment ® Hotline or Roadside Assistance - 2007 Lincoln Town Car | Customer Assistance Guide 1st Printing - Page 13
3/16/07 5:37 PM Page 11 I M P O RTA N T I N F O R M AT I O N Dealer Referral Program If you are away from home and need the services of a Lincoln dealer, call the Lincoln Commitment ® Hotline at 1 800 521-4140 for the name, address, and phone number of a nearby dealership. Change-of-Address - 2007 Lincoln Town Car | Customer Assistance Guide 1st Printing - Page 14
insurance contract, and does not comply with any financial responsibility laws. Under the Agreement 1 Your membership in the Lincoln Roadside Assistance Program, a motoring plan provided to Lincoln owners by the Club, is valid for 6 years or 70,000 miles (whichever occurs first) from the original - 2007 Lincoln Town Car | Customer Assistance Guide 1st Printing - Page 15
Number (VIN) of your Lincoln appears on the top edge of the instrument panel next to the windshield on the driver's side. Please make note of it as it represents your membership number with the Club. Note: As part of our continuing effort to provide highquality service to our members, telephone - 2007 Lincoln Town Car | Customer Assistance Guide 1st Printing - Page 16
St., Ste. 1G Braintree, MA 02184 Mississippi 721 Front St., #760 Meridian, MS 39301 Montana 2701 Brooks Missoula, MT 59801 Nebraska 223 N. 48th St., Ste. I Lincoln, NE 68504 14. Nevada 5085 W. Sahara Ave., #130 Las Vegas, NV 89102 New Mexico 1300 El Paso, Ste. K Las Cruces, NM 88001 Oklahoma 9122 - 2007 Lincoln Town Car | Customer Assistance Guide 1st Printing - Page 17
about Lincoln Complimentary Maintenance. Repairs needed to any engine, transmission, and final drive components caused by or resulting from a defect in a non-Ford component, such as an aftermarket-installed turbocharger, are not covered. In some cases, the use of Ford-authorized remanufactured parts - 2007 Lincoln Town Car | Customer Assistance Guide 1st Printing - Page 18
24 hours a day. Please call the number on the card on the right, and be prepared to give the exact location of your Lincoln and a telephone number where you can be reached. Roadside Service Assistance is valid for 6 years or 70,000 miles (whichever occurs first) from the original warranty start date - 2007 Lincoln Town Car | Customer Assistance Guide 1st Printing - Page 19
tear carefully along the perforations to obtain your Lincoln 24-Hour Roadside Assistance Card. 2 4 - H O U R R O A D S I D E A S S I S TA N C E LINCOLN CUSTOMER RESOLUTION CENTER 800 521-4140 IN USA 2 4 - H O U R R O A D S I D E A S S I S TA N C E LINCOLN CUSTOMER RESOLUTION CENTER 800 521-4140 IN - 2007 Lincoln Town Car | Customer Assistance Guide 1st Printing - Page 20
37 PM Page 18 Owner VIN Dealer Dealer Phone: Should you have any questions about your Lincoln vehicle or the Lincoln ownership experience, just call your dealership. Or, dial the Lincoln Resolution Center at 800-521-4140 and one of our customer assistance representatives will answer your questions - 2007 Lincoln Town Car | Customer Assistance Guide 1st Printing - Page 21
45766 07 Lincoln_CommitBrchr.qxd 3/16/07 5:37 PM Page 19 - 2007 Lincoln Town Car | Customer Assistance Guide 1st Printing - Page 22
45766 07 Lincoln_CommitBrchr.qxd 3/16/07 5:37 PM Page 20 *7W1J19328AA* 7W1J-19328-AA September 2006 First Printing Benefits Guide Lincoln Commitment ® Headquarters Ford Auto Club, Inc. P.O. Box 224688, Dallas, TX 75222-688 Litho in U.S.A.
THE BENEFITS OF OWNING A LINCOLN
the benefits of owning
45766 07 Lincoln_CommitBrchr.qxd
3/16/07
5:37 PM
Page 1