1997 Toyota Supra Warranty, Maitenance, Services Guide
1997 Toyota Supra Manual
1997 Toyota Supra manual content summary:
- 1997 Toyota Supra | Warranty, Maitenance, Services Guide - Page 1
Not Covered Owner s Responsibilities 7 6 4 9 13 17 18 21 Federal Emission Warranty California Emission Control Warranty Tire Limited Warranty Arbitration Seat Belt/Audio Systems Extended Protection for 22 23 24 25 26 27 28 29 34 50 Your Vehicle Parts and Service Toyota Parts Centers Toyota Express - 1997 Toyota Supra | Warranty, Maitenance, Services Guide - Page 2
53 Owner Identification 1997 OWNER S MANUAL SUPPLEMENT PART 1 3 toyota Passenger Car This Is a Supplement to Your Owner fs Manual ¡ Keep this manual in your vehicle. In it you will find warranties and information about Toyota parts and service, as well as how to maintain your new Toyota. ¡ Warranty - 1997 Toyota Supra | Warranty, Maitenance, Services Guide - Page 3
for your particular vehicle model which will pay for all or part of the costs of certain repairs beyond normal warranty coverage. For more details please call your dealership or call Toyota toll-free at 1-800-331-4331. WARRANTY COVERAGE Service Adjustment Basic Original Equipment Battery Powertrain - 1997 Toyota Supra | Warranty, Maitenance, Services Guide - Page 4
a Toyota car, truck, sport utility vehicle, or van,we want you to derive even more satisfaction and receive even more value than you expect. The Toyota Touch begins with design and engineering that leads the automobile industry in quality, innovation, economy, reliability, styling, and performance - 1997 Toyota Supra | Warranty, Maitenance, Services Guide - Page 5
and delivery, to after-sales service, we re committed to the spirit as well as the letter of courteous, fair, and reasonable treatment. The Toyota Touch is our way of doing business with you. It s as simple as a smile, a handshake, and a promise kept. HAVE A QUESTION OR PROBLEM? Just ask for our - 1997 Toyota Supra | Warranty, Maitenance, Services Guide - Page 6
will make every effort to conduct a fair review of your situation. Note: For information regarding specific state regulations and notices, see the Toyota Owner¡¯s Manual Supplement Part 2 in your vehicle glove box. Step 2: Call the Toyota Customer Assistance Center If for any reason you still need - 1997 Toyota Supra | Warranty, Maitenance, Services Guide - Page 7
Toyota Place Scarborough, Ontario M1H1H9 Canada 1-800-263-7640 (Canada only) 4 NEW VEHICLE LIMITED WARRANTY What Is Covered Warrantor TOYOTA warrants each new 1997 vehicle. For the purpose of warranty in the mainland United States and Alaska, TOYOTA is Toyota Motor Sales,U.S.A., Inc. (a California - 1997 Toyota Supra | Warranty, Maitenance, Services Guide - Page 8
Owner s Manual Supplement Part 2 in your vehicle glove box for specific requirements option is still available to you. Please refer to pages 18 20 in this manual for additional information regarding the arbitration process. Basic Coverage Period This warranty covers repairs to any part that Toyota - 1997 Toyota Supra | Warranty, Maitenance, Services Guide - Page 9
miles, whichever occurs first, from the vehicle¡¯s in-service date. Specific components covered by this warranty are ¡ö Engine: Cylinder block, head, and all internal parts, intake manifold, timing gears and gaskets, timing gear chain/belt and cover, flywheel, valve covers, oil pan, oil pump, engine - 1997 Toyota Supra | Warranty, Maitenance, Services Guide - Page 10
Towing When your vehicle is inoperative due to a warranted part failure, towing service is covered to the nearest authorized dealership. NEW VEHICLE LIMITED WARRANTY 6 What Is Not Covered Factors Beyond the Manufacturer fs Control ¡ Repairs and adjustments required as a result of misuse (for example - 1997 Toyota Supra | Warranty, Maitenance, Services Guide - Page 11
fluids specified in the Owner fs Manual are not covered. Maintenance Is at Owner fs Expense ¡ Engine tune-up, lubrication, cleaning and polishing, replacement of filters, coolant, fuses,worn wiper blades,and worn brake pads and linings or clutch linings are some of the normal maintenance services - 1997 Toyota Supra | Warranty, Maitenance, Services Guide - Page 12
Service Your Toyota dealer will make the necessary repairs or adjustments using new or remanufactured parts. Repair or replacement of a part is at the discretion of the Toyota dealer. While any Toyota dealer in the mainland U.S., Alaska, and Canada will perform warranty service, Toyota recommends - 1997 Toyota Supra | Warranty, Maitenance, Services Guide - Page 13
in the mainland U.S.(excluding Hawaii),Alaska,and Canada in order to obtain warranty service. Maintenance You are responsible for properly operating, maintaining, and caring for your Toyota in accordance with the instructions contained in your Owner s Manual and this supplement. If your vehicle is - 1997 Toyota Supra | Warranty, Maitenance, Services Guide - Page 14
cause which destroys the paint and protective coating, have your vehicle repaired as soon as possible. The cost of such repairs is considered the responsibility of the owner. This corrosion warranty does not cover non-genuine Toyota sheet metal parts or damage caused by the installation of - 14 - - 1997 Toyota Supra | Warranty, Maitenance, Services Guide - Page 15
eight years or 80,000 miles, whichever occurs first. The emission control parts covered by this warranty are listed on page 10. FEDERAL EMISSION WARRANTY 9 Emission Performance Warranty Note: Vehicles equipped with a California Certified Emission Control System and registered and normally operated - 1997 Toyota Supra | Warranty, Maitenance, Services Guide - Page 16
years or 80,000 miles, whichever occurs first. The emission control parts covered by this warranty are listed on page 10 of this supplement. FEDERAL EMISSION WARRANTY 10 Warranty Parts List AIR/FUEL METERING SYSTEM EFI Components Airflow Sensor Throttle Body Engine Control Module* Other Components - 1997 Toyota Supra | Warranty, Maitenance, Services Guide - Page 17
Bulbs for malfunctioning indicator (Engine system warning light)* **Spark plugs warranted until first required maintenance only. What Is Not Covered Noncompliance caused by defective replacement parts not certified in accordance with the aftermarket parts certification regulations is not covered - 1997 Toyota Supra | Warranty, Maitenance, Services Guide - Page 18
control systems. Noncompliance caused by defective replacement parts not certified in accordance with aftermarket parts certification regulations or caused by the use of replacement parts not equivalent to original equipment parts is not covered. Repairs and Maintenance Owner s Responsibility - 1997 Toyota Supra | Warranty, Maitenance, Services Guide - Page 19
you may perform the repair, or have the repair performed at any service establishment or by a person of your choosing. You will then be required to present the replaced parts and paid repair invoices to an authorized Toyota dealer for reimbursement of the reasonable emergency repair cost. 11 - 1997 Toyota Supra | Warranty, Maitenance, Services Guide - Page 20
and Support Division (EN 397F) Environmental Protection Agency 401 M Street SW Washington,D.C. 20460 Your Warranty Rights and Obligations The California Air Resources Board (CARB) and Toyota are pleased to explain the emission control system warranty on your 1997 vehicle. In California, new motor - 1997 Toyota Supra | Warranty, Maitenance, Services Guide - Page 21
for seven years or 70,000 miles is defective, the part will be repaired or replaced by Toyota.This is your long-term emission control system DEFECTS WARRANTY. 13 Owner fs Warranty Responsibilities As the vehicle owner, you are responsible for the performance of the required maintenance listed in - 1997 Toyota Supra | Warranty, Maitenance, Services Guide - Page 22
warranty period has passed, a defect in a part which is warranted for seven years or 70,000 miles long-term emission defect warranty found during a smog check test failure is covered. In addition to the California emission performance warranty,Toyota would like to inform you that your vehicle is - 1997 Toyota Supra | Warranty, Maitenance, Services Guide - Page 23
original Toyota parts. Other provisions specified under the gWhat Is Not Covered h section in the New Vehicle Limited Warranty are also applicable to these warranties. Long-T erm Emission System Defect Warranty Parts List The parts on this list are covered for a period of seven years or 70,000 miles - 1997 Toyota Supra | Warranty, Maitenance, Services Guide - Page 24
systems. If other than Genuine Toyota Parts are used for maintenance, replacement or repair of components affecting emission control, you should ensure that such parts are warranted by their manufacturers to be equivalent to Genuine Toyota Parts in calibration, performance, and durability. Repairs - 1997 Toyota Supra | Warranty, Maitenance, Services Guide - Page 25
to rectify an unsafe condition where an authorized Toyota dealer is not reasonably available, or a part is not available within 30 days, or a repair is not completed within 30 days, you may perform the repair, or you may have the repair performed at any service establishment or by a person of your - 1997 Toyota Supra | Warranty, Maitenance, Services Guide - Page 26
CA 91731 1-800-242-4450 Director, Field Operations and Support Division (EN397F) Environmental Protection Agency 401 M Street SW Washington,D.C. 20460 What Is Covered Each tire supplied as original equipment on a new 1997 Toyota vehicle is warranted separately by the tire manufacturer. Please refer - 1997 Toyota Supra | Warranty, Maitenance, Services Guide - Page 27
Detailed tire warranty information and regional customer service phone numbers (where applicable) can be obtained -9888 Dunlop Tire Corporation P.O. Box 1109 Buffalo,NY 14240 1-800-548-4714 TIRE LIMITED WARRANTY 17 Michelin North America One Parkway South P.O. Box 19001 Greenville, SC 29602 - 1997 Toyota Supra | Warranty, Maitenance, Services Guide - Page 28
LINE arbitrates disputes involving Toyota fs product reliability or warranty performance which arise during the greater of 1) three years or 36,000 miles from the vehicle fs in-service date,whichever is earlier, or 2) the applicable provision of Toyota fs New Vehicle Limited Warranty. However, BBB - 1997 Toyota Supra | Warranty, Maitenance, Services Guide - Page 29
so prior to seeking remedies available under the gLemon Law h of your state. See the appropriate page in the Owner fs Manual Supplement Part 2 in your vehicle glove box for specific requirements applicable in your state. However, if your state law permits and if you choose to seek remedies which are - 1997 Toyota Supra | Warranty, Maitenance, Services Guide - Page 30
Part 2. You will need the following information: ¡ Vehicle year,make, model reimbursement for repairs or related incidental expenses. ¡ What action or remedy would resolve your problem. Send admissible. In an oral hearing, you and a Toyota representative will present both sides of the case to the - 1997 Toyota Supra | Warranty, Maitenance, Services Guide - Page 31
it is rendered, usually within 30 days.CBBB will contact you within 10 working days of scheduled performance to ensure that Toyota has complied with the decision in a timely manner. ARBITRATION 20 Are There Limits on the Scope of BBB AUTO LINE Decisions? BBB AUTO LINE decisions will not include - 1997 Toyota Supra | Warranty, Maitenance, Services Guide - Page 32
LINE in this Owner fs Manual Supplement was correct as of the date of printing.The program may, however, be changed without notice. Contact Toyota at 1-800- can help keep you there. ¡ Eight out of ten injury accidents occur at speeds under 40 mph, but even below 5 mph children can be injured during - 1997 Toyota Supra | Warranty, Maitenance, Services Guide - Page 33
it fs a good feeling! Audio Systems Your Toyota fs original equipment radio and sound system components are covered under the terms of the Toyota New Vehicle Limited Warranty. In the unlikely event your radio does require service, any authorized Toyota dealer is prepared to minimize inconvenience by - 1997 Toyota Supra | Warranty, Maitenance, Services Guide - Page 34
by offering you the option of pre-paying for vital services and inspections for your new Toyota. Toyota Auto Care or similar preventive service plans are offered by most Toyota dealers.These plans, like Toyota Auto Care, may include some of the following benefits: ¡ Engine oil and filter change - 1997 Toyota Supra | Warranty, Maitenance, Services Guide - Page 35
performance and reliability.Please see page 29 for your model s recommended maintenance schedule. Follow the schedule to help your Toyota serve you economically for many years to come. WE SUPPORT Toyota Supports Technician Certification The skill of the technician who actually services or repairs - 1997 Toyota Supra | Warranty, Maitenance, Services Guide - Page 36
are Genuine Toyota maintenance and repair parts, Genuine Toyota Accessories, and a full line of brand name car-care products at competitive prices. Most TPCs are open Saturdays and some evenings. Expert technical help is available to answer DIY parts questions. Also, How To brochures covering most - 1997 Toyota Supra | Warranty, Maitenance, Services Guide - Page 37
Toyota Express Lube service is typically priced very competitively with franchised quick lube centers. Call Toyota s Customer Assistance Center at 1-800-331-4331 for the nearest Toyota you own the vehicle,Toyota provides complete parts and labor coverage for mufflers, exhaust pipes, shock absorbers, - 1997 Toyota Supra | Warranty, Maitenance, Services Guide - Page 38
replace Tail Pipe - Labor to replace Exhaust Pipes - Labor to replace Yes Yes No No No No Yes Yes Yes Yes Yes Yes We Cover The Muffler, Pipes And Labor Too! Ours * Some muffler shops read their fine print and compare. Genuine Toyota Chemicals The Toyota Chemical Line is engineered to serve your car - 1997 Toyota Supra | Warranty, Maitenance, Services Guide - Page 39
seals. ¡ Is specially formulated for Toyota engine cooling systems. ¡ Is tested and approved by Toyota. ¡ Is produced to meet or exceed Toyota fs warranty requirements. Toyota Motor Oils GENUINE TOYOTA FLUIDS 27 ¡ Are approved for Toyota turbocharged engines. ¡ Are formulated to help save gas by - 1997 Toyota Supra | Warranty, Maitenance, Services Guide - Page 40
as a demonstrator or company car prior to delivery. TOYOTA s emission performance warranty period commenced on the date the vehicle was first placed in service, namely on _____ Note: The dealer makes no representation or warranty that the emission control system or any part thereof is without defect - 1997 Toyota Supra | Warranty, Maitenance, Services Guide - Page 41
. Do not include on future mailings - Home Telephone Number - Social Security Number/ Customer Reference New Owner Mo. Effective Date of This Information Dr. Last Name State - Work Telephone Number OWNER INFORMATION CHANGE EVV No Longer Have Vehicle Sold or Traded to Individual Listed Below Year Day - 1997 Toyota Supra | Warranty, Maitenance, Services Guide - Page 42
DIRECT RESPONSE DEPARTMENT A207 TOYOTA MOTOR SALES USA INC PO BOX 2991 TORRANCE CA 90509-9941 FPO NO POSTAGE NECESSARY IF MAILED IN THE UNITED STATES FPO Check One: Individual OR Company: Mrs. Mr. First Name NAME/ADDRESS INFORMATION FORM Same Owner, Additional Driver Same Owner, Name and/or Address - 1997 Toyota Supra | Warranty, Maitenance, Services Guide - Page 43
or Traded to Individual Listed Below Year Day ZIP Code Ext. OWNER INFORMATION CHANGE BUSINESS REPLY MAIL FIRST CLASS MAIL PERMIT NO. 449 TORRANCE, CA 90509 POSTAGE WILL BE PAID BY ADDRESSEE DIRECT RESPONSE DEPARTMENT A207 TOYOTA MOTOR SALES USA INC PO BOX 2991 TORRANCE CA 90509-9941 FPO NO POSTAGE - 1997 Toyota Supra | Warranty, Maitenance, Services Guide - Page 44
ongoing general maintenance which includes checking fluid levels and simple visual inspections for potential signs of trouble. These items are explained separately in the ¡ General Maintenance¡ section of your Owner¡¯s Manual. How much scheduled maintenance your Toyota requires depends on how you - 1997 Toyota Supra | Warranty, Maitenance, Services Guide - Page 45
if you primarily operate your non-turbocharged Toyota under light, non-commercial duty for distances greater than five miles in temperate climates (above freezing and below 90¡ã F). If you choose 5,000-mile oil change intervals, simply follow the instructions printed in the non-shaded boxes as - 1997 Toyota Supra | Warranty, Maitenance, Services Guide - Page 46
the majority of owners who operate their Toyotas for personal use the maintenance box performed on your Toyota. If you only occasionally operate miles in temperatures below freezing. 3. Extensive idling or low-speed driving for long distances as in heavy commercial use, such as delivery, taxi, or patrol car - 1997 Toyota Supra | Warranty, Maitenance, Services Guide - Page 47
performed at each mileage/month interval. Engine Components and Emission Control Systems Timing Belt If the vehicle is operated under extensive idling or low-speed driving for long distances as in heavy commercial use such as delivery, taxi, or patrol car, replace the timing belt every 60,000 miles - 1997 Toyota Supra | Warranty, Maitenance, Services Guide - Page 48
and listen carefully for any exhaust gas leakage. Tighten connections or replace parts as necessary. Engine Air Filter Replace the engine air cleaner filter when scheduled. SCHEDULED MAINTENANCE 32 Fuel Lines and Connections, Fuel Tank Vapor Vent System Hoses, and Fuel Tank Band Visually inspect the - 1997 Toyota Supra | Warranty, Maitenance, Services Guide - Page 49
technician should perform this operation. Rack and Pinion Assembly Inspect the rack and pinion assemblies for signs of leakage. If you discover any leakage, have it repaired immediately by a qualified technician. Ball Joints and Dust Covers Check the suspension and steering linkage ball joints - 1997 Toyota Supra | Warranty, Maitenance, Services Guide - Page 50
supplement to determine if your Toyota requires the additional maintenance items. Inspect the following: __ Air filter __ Brake: linings, discs/drums __ Steering linkages Replace engine oil and oil filter Rotate tires *Use the white background boxes to follow 5,000-mile oil change intervals or the - 1997 Toyota Supra | Warranty, Maitenance, Services Guide - Page 51
following: __ Limited-slip differential oil (Supra) __ Exhaust pipes and mountings __ Ball joints and dust covers __ Brake: linings, discs/drums, lines,hoses __ Drive shaft boots (re-torque flange bolts) __ Steering linkages __ Automatic transmission and differential oil __ Rack and pinion assy. for - 1997 Toyota Supra | Warranty, Maitenance, Services Guide - Page 52
supplement to determine if your Toyota requires the additional maintenance items. Inspect the following: __ Air filter __ Brake: linings, discs/drums __ Steering linkages Replace engine oil and oil filter Rotate tires *Use the white background boxes to follow 5,000-mile oil change intervals or the - 1997 Toyota Supra | Warranty, Maitenance, Services Guide - Page 53
bolts Dealer Service Verification Replace engine coolant Repack rear wheel bearings (Tercel, Paseo) Replace limited-slip differential oil (Supra) __ Steering linkages __ Rack and pinion assy. for leakage __ Ball joints and dust covers __ Drive shaft boots (re-torque flange bolts) __ Transmission and - 1997 Toyota Supra | Warranty, Maitenance, Services Guide - Page 54
supplement to determine if your Toyota requires the additional maintenance items. Inspect the following: __ Air filter __ Brake: linings, discs/drums __ Steering linkages Replace engine oil and oil filter Rotate tires *Use the white background boxes to follow 5,000-mile oil change intervals or the - 1997 Toyota Supra | Warranty, Maitenance, Services Guide - Page 55
following: __ Limited-slip differential oil (Supra) __ Exhaust pipes and mountings __ Ball joints and dust covers __ Brake: linings, discs/drums, lines,hoses __ Drive shaft boots (re-torque flange bolts) __ Steering linkages __ Automatic transmission and differential oil __ Rack and pinion assy. for - 1997 Toyota Supra | Warranty, Maitenance, Services Guide - Page 56
discs/drums __ Steering linkages __ Ball joints and dust covers __ Drive shaft boots (re-torque flange bolts) __ Body/chassis nuts and bolts Dealer Service Verification Date: _____ Mileage:_____ Date:_____ Mileage:_____ 60,000 Miles or 48 Months* 60,000 Miles or 48 Months* Replace engine oil and oil - 1997 Toyota Supra | Warranty, Maitenance, Services Guide - Page 57
Replace engine coolant Repack rear wheel bearings (Tercel, Paseo) Replace limited-slip differential oil (Supra) __ Exhaust pipes and mountings __ Brake: linings, discs/drums, lines, hoses __ Steering linkages __ Rack and pinion assy. for leakage __ Ball joints and dust covers __ Drive shaft boots ( - 1997 Toyota Supra | Warranty, Maitenance, Services Guide - Page 58
following: __ Limited-slip differential oil (Supra) __ Exhaust pipes and mountings __ Ball joints and dust covers __ Brake: linings, discs/drums, lines,hoses __ Drive shaft boots (re-torque flange bolts) __ Steering linkages __ Automatic transmission and differential oil __ Rack and pinion assy. for - 1997 Toyota Supra | Warranty, Maitenance, Services Guide - Page 59
supplement to determine if your Toyota requires the additional maintenance items. Inspect the following: __ Air filter __ Brake: linings, discs/drums __ Steering linkages Replace engine oil and oil filter Rotate tires *Use the white background boxes to follow 5,000-mile oil change intervals or the - 1997 Toyota Supra | Warranty, Maitenance, Services Guide - Page 60
bolts Dealer Service Verification Replace engine coolant Repack rear wheel bearings (Tercel, Paseo) Replace limited-slip differential oil (Supra) __ Steering linkages __ Rack and pinion assy. for leakage __ Ball joints and dust covers __ Drive shaft boots (re-torque flange bolts) __ Transmission and - 1997 Toyota Supra | Warranty, Maitenance, Services Guide - Page 61
supplement to determine if your Toyota requires the additional maintenance items. Inspect the following: __ Air filter __ Brake: linings, discs/drums __ Steering linkages Replace engine oil and oil filter Rotate tires *Use the white background boxes to follow 5,000-mile oil change intervals or the - 1997 Toyota Supra | Warranty, Maitenance, Services Guide - Page 62
__ Ball joints and dust covers __ Exhaust pipes and mountings __ Drive shaft boots (re-torque flange bolts) __ Brake: linings, discs/drums, lines,hoses __ Automatic transmission and differential oil __ Steering linkages __ Limited-slip differential oil (Supra) __ Rack and pinion assy. for leakage - 1997 Toyota Supra | Warranty, Maitenance, Services Guide - Page 63
following: __ Air filter __ Brake: linings, discs/drums __ Steering linkages __ Ball joints and dust covers __ Drive shaft boots (re-torque flange bolts) __ Body/chassis nuts and bolts Dealer Service Verification Date: _____ Mileage:_____ Date:_____ Mileage:_____ 120,000 Miles or 96 Months* 120,000 - 1997 Toyota Supra | Warranty, Maitenance, Services Guide - Page 64
Service Manuals is available for your Toyota, including the Repair Manual, Electrical Wiring Diagram, Automatic Transmission/Transaxle Repair Manual,and replacement Owner fs Manuals, if needed. For owners who wish to perform their own maintenance and light repair, a new Do-It-Y ourself Repair Manual - 1997 Toyota Supra | Warranty, Maitenance, Services Guide - Page 65
in your vehicle. ¡ Automatic Transmission/Transaxle Overhaul book covers procedures for overhaul of the automatic transmission/transaxle of your vehicle. Do-It-Y ourself Repair Manual ¡ Maintenance instructions. ¡ Light repair procedures for commonly performed owner repairs. Ordering Procedures If - 1997 Toyota Supra | Warranty, Maitenance, Services Guide - Page 66
, 4Runner, Supra,T100,Tacoma,Tercel, Avalon Electrical Systems Manual (Available in all models listed above) Automatic Transmission Manuals and Transaxle Service Manuals (Available in all models listed above) Owner s Manual (Available in all models listed above) Do-It-Y ourself Repair Manual (Camry - 1997 Toyota Supra | Warranty, Maitenance, Services Guide - Page 67
Body Style Vehicle I.D. Number In-Service Date Mileage at Delivery Key Number Selling Dealer s Name Dealer Code SPEEDOMETER REPLACEMENT RECORD Speedometer Replaced on with Toyota Dealer Signature Model Year Name Address City Telephone (Date) Miles on the Odometer OWNER IDENTIFICATION 53 53 ZIP State - 1997 Toyota Supra | Warranty, Maitenance, Services Guide - Page 68
NOTES: NOTES: NOTES: NOTES: toyota 00404-01997-CAR Printed in U.S.A. 07/96 WE REALLY CARE ABOUT YOU ¨C PLEASE BUCKLE UP. Toyota has made a special effort to encourage use of seat belts. Toyota belts are: ¡ö Comfortable ¡ö Easy to use ¡ö Convenient We encourage you to use your belts every time you