1997 Toyota T100 Warranty, Maitenance, Services Guide
1997 Toyota T100 Manual
1997 Toyota T100 manual content summary:
- 1997 Toyota T100 | Warranty, Maitenance, Services Guide - Page 1
Covered What Is Not Covered Owner s Responsibilities 7 6 4 9 13 17 18 21 Federal Emission Warranty California Emission Control Warranty Tire Limited Warranty Arbitration Seat Belt/Audio Systems Extended Protection for 22 23 24 25 26 27 28 29 34 50 Your Vehicle Parts and Service Toyota Parts Centers - 1997 Toyota T100 | Warranty, Maitenance, Services Guide - Page 2
service, as well as how to maintain your new Toyota. ¡ Warranty information is provided to protect your investment and outlines procedures for solving any problem you may have with your new Toyota. Your Owner fs Manual maintenance requirements for each mileage interval while providing you with - 1997 Toyota T100 | Warranty, Maitenance, Services Guide - Page 3
Manual and this supplement could result in voiding the warranty in whole or in part. your dealership or call Toyota toll-free at 1-800-331-4331. WARRANTY COVERAGE Service Adjustment Basic Original Equipment Battery Powertrain Corrosion Perforation Federal Emission Warranty Component Defect Related - 1997 Toyota T100 | Warranty, Maitenance, Services Guide - Page 4
may be entitled to additional coverage under terms of the Powertrain Warranty. MILES IN SERVICE 36,000 36,000 36,000* WARRANTY AT A GLANCE 50,000 50,000 with design and engineering that leads the automobile industry in quality, innovation, economy, reliability, styling, and performance. Our - - 1997 Toyota T100 | Warranty, Maitenance, Services Guide - Page 5
-sales service new Toyota, to aftersales service, your satisfaction is Number One with us. If you should experience a problem complaint, just ask for the dealership Customer Relations Manager. This person has been specially trained to understand the customer¡¯s point of view when a question or problem - 1997 Toyota T100 | Warranty, Maitenance, Services Guide - Page 6
Toyota Owner¡¯s Manual Supplement Part 2 in your vehicle glove box. Step 2: Call the Toyota Customer Assistance Center If for It is also listed on your sales contract/invoice.) ¡ö Current mileage on your Toyota (if applicable). ¡ö Names of the selling and servicing dealerships. ¡ö Your daytime and - 1997 Toyota T100 | Warranty, Maitenance, Services Guide - Page 7
Canada 1-800-263-7640 (Canada only) 4 NEW VEHICLE LIMITED WARRANTY What Is Covered Warrantor TOYOTA warrants each new 1997 vehicle. For the purpose of warranty in the mainland United States and Alaska, TOYOTA is Toyota Motor Sales,U.S.A., Inc. (a California corporation). Warranty Application This - 1997 Toyota T100 | Warranty, Maitenance, Services Guide - Page 8
although that option is still available to you. Please refer to pages 18 20 in this manual for additional information regarding the arbitration process. Basic Coverage Period This warranty covers repairs to any part that Toyota supplies that is defective in materials or workmanship under normal use - 1997 Toyota T100 | Warranty, Maitenance, Services Guide - Page 9
¡¯s in-service date. Specific components covered by this warranty are ¡ö Engine: Cylinder block, head, and all internal parts, intake manifold, timing gears and gaskets, timing gear chain/belt and cover, flywheel, valve covers, oil pan, oil pump, engine mounts, water pump, fuel pump, turbocharger - 1997 Toyota T100 | Warranty, Maitenance, Services Guide - Page 10
U joints, axle shafts, drive shafts, bearings, supports, seals, and gaskets. ¡ö Restraint System: Front seat belts, rear seat belts, and air bags. For vehicles sold and registered in the state of Kansas, the warranty for seat belts and related components is 10 years, regardless of mileage. Corrosion - 1997 Toyota T100 | Warranty, Maitenance, Services Guide - Page 11
Manual are not covered. Maintenance Is at Owner fs Expense ¡ Engine tune-up, lubrication, cleaning and polishing, replacement of filters, coolant, fuses,worn wiper blades,and worn brake pads and linings or clutch linings are some of the normal maintenance services not covered by the Toyota New - 1997 Toyota T100 | Warranty, Maitenance, Services Guide - Page 12
provides a convenient way to track and record your vehicle s maintenance history. Where to Go for Warranty Service Your Toyota dealer will make the necessary repairs or adjustments using new or remanufactured parts. Repair or replacement of a part is at the discretion of the Toyota dealer. While - 1997 Toyota T100 | Warranty, Maitenance, Services Guide - Page 13
order to obtain warranty service. Maintenance You are responsible for properly operating, maintaining, and caring for your Toyota in accordance with the instructions contained in your Owner s Manual part of your vehicle s maintenance schedule. NEW VEHICLE LIMITED WARRANTY 8 Touring/Relocating Outside - 1997 Toyota T100 | Warranty, Maitenance, Services Guide - Page 14
to provide warranty service to your vehicle, Against Corrosion? In order to help protect your drain holes in the lower edges of the doors and rocker panels be kept clear. ¡ If that such materials are well-packaged and sealed. ¡ If your Toyota is damaged due cover non-genuine Toyota sheet metal parts or damage - 1997 Toyota T100 | Warranty, Maitenance, Services Guide - Page 15
protect your new Toyota, nor is it required in order to keep the date the vehicle is first put into service or 24,000 miles, whichever occurs first. first. The emission control parts covered by this warranty are listed on California Certified Emission Control System and registered and normally - 1997 Toyota T100 | Warranty, Maitenance, Services Guide - Page 16
is first put into service or 24,000 miles, Body Engine Control Module* Other Components Cold Start Enrichment System Deceleration Control Air/Fuel Ratio Feedback Control System AIR INDUCTION SYSTEM Intake Manifold and Intake Air Surge Tank T urbocharger/Supercharger Char ge Air Cooler IGNITION SYSTEM - 1997 Toyota T100 | Warranty, Maitenance, Services Guide - Page 17
Charcoal Canister Vapor Liquid Separator Fuel Tank Fuel Filler Cap EGR SYSTEM EGR Valve Associated Parts AIR INJECTION SYSTEM Air Injection Pump Airflow Control Valves Air Injection Manifold CATALYST SYSTEM Catalytic Converter and Protector* Constricted Fuel Filler Neck Exhaust Manifold Exhaust - 1997 Toyota T100 | Warranty, Maitenance, Services Guide - Page 18
parts is not covered. Repairs and systems that are paid for by you does not affect the emission warranty. It is your responsibility to ensure that the vehicle is maintained and operated in accordance with the written instructions for proper maintenance and use as specified in your Owner s Manual - 1997 Toyota T100 | Warranty, Maitenance, Services Guide - Page 19
the reasonable emergency repair cost. 11 Maintenance records and receipts should be transferred to each subsequent owner. Toyota will not refuse warranty service based solely on the lack of maintenance or the lack of records showing the maintenance was performed, except when failures are caused by - 1997 Toyota T100 | Warranty, Maitenance, Services Guide - Page 20
and Support Division (EN 397F) Environmental Protection Agency 401 M Street SW Washington,D.C. 20460 Your Warranty Rights and Obligations The California Air Resources Board (CARB) and Toyota are pleased to explain the emission control system warranty on your 1997 vehicle. In California, new motor - 1997 Toyota T100 | Warranty, Maitenance, Services Guide - Page 21
repaired or replaced by Toyota. This is your short-term emission control system DEFECTS WARRANTY. In addition, you may be entitled to additional coverage under listed in your Owner fs Manual and this supplement. Toyota recommends that you retain all receipts covering maintenance on your vehicle, but - 1997 Toyota T100 | Warranty, Maitenance, Services Guide - Page 22
Air Resources Board at 9528 Telstar Avenue, El Monte, CA 91731. CALIFORNIA EMISSION CONTROL WARRANTY 14 Other Warranty Terms ¡ The warranty period begins on the date the vehicle is first delivered to the ultimate purchaser or on the date it is first placed in service check test failure is covered. - 1997 Toyota T100 | Warranty, Maitenance, Services Guide - Page 23
The parts on this list are covered for a period of seven years or 70,000 miles, whichever occurs first. AIR/FUEL METERING SYSTEM .Engine Control Module .Throttle Body .Volume Air Flow Sensor .Mass Air Flow Sensor .Manifold Absolute Pressure Sensor .Idle Air Control Valve on Supra and Land Cruiser - 1997 Toyota T100 | Warranty, Maitenance, Services Guide - Page 24
, 4Runner 4WD Exhaust Center Pipe on Previa, Previa All-T rac,T100 2WD,T100 4WD T urbine Outlet Elbow EVAPORATIVE CONTROL SYSTEM Fuel Tank EGR SYSTEM EGR Pipe on Land who regularly engage in the business of servicing automobiles for the performance of the maintenance, replacement, or repair of emission - 1997 Toyota T100 | Warranty, Maitenance, Services Guide - Page 25
you may have the repair performed at any service establishment or by a person of your choosing taken steps to put the vehicle back in a conforming condition in a timely dealer. If your vehicle fails a California smog check test, a claim may be raised by following is covered under warranty, the Toyota dealership will - 1997 Toyota T100 | Warranty, Maitenance, Services Guide - Page 26
Air Resources Board Mobile Source Division 9528 Telstar Avenue El Monte, CA 91731 1-800-242-4450 Director, Field Operations and Support Division (EN397F) Environmental Protection Agency 401 M Street SW Washington,D.C. 20460 What Is Covered Each tire supplied as original equipment on a new 1997 - 1997 Toyota T100 | Warranty, Maitenance, Services Guide - Page 27
obtaining warranty coverage from the tire manufacturer. The Tire Warrantors Detailed tire warranty information and regional customer service phone numbers (where applicable) can be obtained by contacting the tire warrantors listed on this page. The Respective Tire Warrantors Are: Bridgestone/ - 1997 Toyota T100 | Warranty, Maitenance, Services Guide - Page 28
the vehicle fs in-service date,whichever is earlier, or 2) the applicable provision of Toyota fs New Vehicle Limited Warranty. However, BBB AUTO LINE will not arbitrate claims involving a vehicle used primarily for commercial purposes unless the gLemon Law hof your state covers vehicles used for - 1997 Toyota T100 | Warranty, Maitenance, Services Guide - Page 29
created by the Act, you are not required to use BBB AUTO LINE, although that option is still available to you. How to Request Arbitration Complete the BBB AUTO LINE Customer Claim form, available through Toyota fs Customer Assistance Center (by calling toll-free at 1-800-331-4331) or found at the - 1997 Toyota T100 | Warranty, Maitenance, Services Guide - Page 30
of your complaint and actions you have taken to resolve it. ¡ Enclose copies of invoices with your request for arbitration if you are seeking reimbursement for repairs or related incidental expenses. ¡ What action or remedy would resolve your problem. Send your request to: BBB AUTO LINE 4200 Wilson - 1997 Toyota T100 | Warranty, Maitenance, Services Guide - Page 31
10 days of hearing completion. What Types of Decisions Are Rendered, and How Do I Know If Toyota Will Abide by BBB AUTO LINE fs Decision? BBB AUTO LINE fs decisions are based on what it believes is fair and appropriate under the circumstances after applying the appropriate legal standards. Remedies - 1997 Toyota T100 | Warranty, Maitenance, Services Guide - Page 32
or BBB AUTO LINE if you have any questions about BBB AUTO LINE. The Experts Say, gBuckle Up! h The importance of using seat belts cannot be fs side supplemental restraint systems (SRS air bags). Air bags have been designed to supplement the three-point seat belt by providing additional protection - 1997 Toyota T100 | Warranty, Maitenance, Services Guide - Page 33
are covered under the terms of the Toyota New Vehicle Limited Warranty. In the unlikely event your radio does require service, any authorized Toyota dealer is prepared to minimize inconvenience by exchanging your radio/sound system rather than sending it out for repair. SEAT BELT/AUDIO SYSTEMS 21 - 1997 Toyota T100 | Warranty, Maitenance, Services Guide - Page 34
directly through your local Toyota dealer. Each program is specific as to time, mileage, and component coverages. It is to your advantage to select a vehicle service agreement program that fully provides the extended coverage you desire.Your Toyota dealer can help you select the plan that is - 1997 Toyota T100 | Warranty, Maitenance, Services Guide - Page 35
extensive problems. Toyota s Recommended Maintenance Schedule provides factory-recommended guides for maintenance and inspection based on mileage, time many years to come. WE SUPPORT Toyota Supports Technician Certification The skill of the technician who actually services or repairs your Toyota is - 1997 Toyota T100 | Warranty, Maitenance, Services Guide - Page 36
and repair parts, Genuine Toyota Accessories, and a full line of brand name car-care products at competitive prices. Most TPCs are open Saturdays and some evenings. Expert technical help is available to answer DIY parts questions. Also, How To brochures covering most common maintenance jobs and - 1997 Toyota T100 | Warranty, Maitenance, Services Guide - Page 37
Toyota Express Lube service is typically priced very competitively with franchised quick lube centers. Call Toyota s Customer Assistance Center at 1-800-331 vehicle,Toyota provides complete parts and labor coverage for mufflers, exhaust pipes, shock absorbers, struts, and strut cartridges when you - 1997 Toyota T100 | Warranty, Maitenance, Services Guide - Page 38
Tail Pipe - Labor to replace Exhaust Pipes - Labor to replace Yes Yes No No No No Yes Yes Yes Yes Yes Yes We Cover The Muffler, Pipes And Labor Too! Ours * Some muffler shops read their fine print and compare. Genuine Toyota Chemicals The Toyota Chemical Line is engineered to serve your car care - 1997 Toyota T100 | Warranty, Maitenance, Services Guide - Page 39
pump seals. ¡ Is specially formulated for Toyota engine cooling systems. ¡ Is tested and approved by Toyota. ¡ Is produced to meet or exceed Toyota fs warranty requirements. Toyota Motor Oils GENUINE TOYOTA FLUIDS 27 ¡ Are approved for Toyota turbocharged engines. ¡ Are formulated to help save gas - 1997 Toyota T100 | Warranty, Maitenance, Services Guide - Page 40
were not in general use prior to 1968.) 3.We have performed all emission control system preparations required by TOYOTA prior to the sale of the vehicle, as set forth in the current predelivery service manual provided by TOYOTA. 4. Except as may be provided in Paragraph 5 below, if this vehicle - 1997 Toyota T100 | Warranty, Maitenance, Services Guide - Page 41
mailings - Home Telephone Number - Social Security Number/ Customer Reference New Owner Mo. Effective Date of This Information Dr. Last Name Longer Have Vehicle Sold or Traded to Individual Listed Below Year Day ZIP Code Ext. OWNER INFORMATION CHANGE BUSINESS REPLY MAIL FIRST CLASS MAIL PERMIT NO. - 1997 Toyota T100 | Warranty, Maitenance, Services Guide - Page 42
DEPARTMENT A207 TOYOTA MOTOR SALES USA INC PO BOX 2991 TORRANCE CA 90509-9941 FPO NO POSTAGE NECESSARY IF MAILED IN THE UNITED STATES FPO Check One: Individual - Home Telephone Number - Social Security Number/ Customer Reference New Owner Mo. Effective Date of This Information Dr. Last Name State - - 1997 Toyota T100 | Warranty, Maitenance, Services Guide - Page 43
Vehicle Sold or Traded to Individual Listed Below Year Day ZIP Code Ext. OWNER INFORMATION CHANGE BUSINESS REPLY MAIL FIRST CLASS MAIL PERMIT NO. 449 TORRANCE, CA 90509 POSTAGE WILL BE PAID BY ADDRESSEE DIRECT RESPONSE DEPARTMENT A207 TOYOTA MOTOR SALES USA INC PO BOX 2991 TORRANCE CA 90509-9941 FPO