1998 Toyota Sienna Warranty, Maitenance, Services Guide
1998 Toyota Sienna Manual
1998 Toyota Sienna manual content summary:
- 1998 Toyota Sienna | Warranty, Maitenance, Services Guide - Page 1
Warranty Arbitration Seat Belt/Audio Systems Extended Protection for 22 23 24 25 26 27 28 29 34 50 Your Vehicle Parts and Service Toyota Parts Centers Toyota Express Lube Lifetime Guarantee Program Genuine Toyota Fluids Dealer Certificate Scheduled Maintenance Maintenance Log Service Manuals - 41 - - 1998 Toyota Sienna | Warranty, Maitenance, Services Guide - Page 2
1998 OWNER S MANUAL SUPPLEMENT PART 1 3 toyota Passenger Car This Is a Supplement to Your Owner fs Manual ¡ Keep this manual in your vehicle. In it you will find warranties and information about Toyota parts and service Toyota based on your driving habits and operating conditions. ¡ The Scheduled - 1998 Toyota Sienna | Warranty, Maitenance, Services Guide - Page 3
will pay for all or part of the costs of certain repairs beyond normal warranty coverage. For more details please call your dealership or call Toyota toll-free at 1-800-331-4331. WARRANTY COVERAGE Service Adjustment Basic Original Equipment Battery Powertrain Corrosion Perforation Federal Emission - 1998 Toyota Sienna | Warranty, Maitenance, Services Guide - Page 4
additional coverage under terms of the Powertrain Warranty. MILES IN SERVICE 36,000 36,000 36,000* WARRANTY AT A GLANCE is our commitment to you. When you purchase a Toyota car, truck, sport utility vehicle, or van,we want you with design and engineering that leads the automobile industry in quality, innovation - 1998 Toyota Sienna | Warranty, Maitenance, Services Guide - Page 5
to a Toyota dealer, through purchase and delivery, to after-sales service, we re committed to the spirit as well as the complaint, just ask for the dealership Customer Relations Manager. This person has been specially trained to understand the customer¡¯s point of view when a question or problem - 1998 Toyota Sienna | Warranty, Maitenance, Services Guide - Page 6
Owner¡¯s Manual Supplement Part 2 in driver¡¯s side corner of the dash under the window. It is also listed on your sales contract/invoice.) ¡ö Current mileage on your Toyota (if applicable). ¡ö Names of the selling and servicing dealerships. ¡ö Your daytime and evening phone numbers. HOW TO GET - 1998 Toyota Sienna | Warranty, Maitenance, Services Guide - Page 7
Alaska, TOYOTA is Toyota Motor Sales,U.S.A., Inc. (a California corporation). Warranty Application This warranty is applicable to any vehicle registered and normally operated in the mainland United States, Alaska, and Canada only. No Charge Warranty repairs and adjustments (parts and/or labor) will - 1998 Toyota Sienna | Warranty, Maitenance, Services Guide - Page 8
Lemon Law of your state. See the appropriate page in the Owner s Manual Supplement Part 2 in your vehicle glove box for specific requirements applicable in your state process. Basic Coverage Period This warranty covers repairs to any part that Toyota supplies that is defective in materials or - 1998 Toyota Sienna | Warranty, Maitenance, Services Guide - Page 9
¡¯s in-service date. Specific components covered by this warranty are ¡ö Engine: Cylinder block, head, and all internal parts, intake manifold, timing gears and gaskets, timing gear chain/belt and cover, flywheel, valve covers, oil pan, oil pump, engine mounts, water pump, fuel pump, turbocharger - 1998 Toyota Sienna | Warranty, Maitenance, Services Guide - Page 10
front hub, and bearings, seals, and gaskets. ¡ö Rear Wheel Drive: Axle housing and all internal parts, propeller shafts, U joints, axle shafts, drive shafts, bearings, supports, seals, and gaskets. ¡ö Restraint System: Front seat belts, rear seat belts, and air bags. For vehicles sold and registered - 1998 Toyota Sienna | Warranty, Maitenance, Services Guide - Page 11
fluids specified in the Owner fs Manual are not covered. Maintenance Is at Owner fs Expense ¡ Engine tune-up, lubrication, cleaning and polishing, replacement of filters, coolant, fuses,worn wiper blades,and worn brake pads and linings or clutch linings are some of the normal maintenance services - 1998 Toyota Sienna | Warranty, Maitenance, Services Guide - Page 12
provides a convenient way to track and record your vehicle s maintenance history. Where to Go for Warranty Service Your Toyota dealer will make the necessary repairs or adjustments using new or remanufactured parts. Repair or replacement of a part is at the discretion of the Toyota dealer. - 52 - - 1998 Toyota Sienna | Warranty, Maitenance, Services Guide - Page 13
service. Maintenance You are responsible for properly operating, maintaining, and caring for your Toyota in accordance with the instructions contained in your Owner s Manual and this supplement. If your vehicle is subject to use under severe driving conditions which are not part of your vehicle - 1998 Toyota Sienna | Warranty, Maitenance, Services Guide - Page 14
important that the drain holes in the lower edges of the doors and rocker panels be kept clear. ¡ If you detect any stone chips or scratches in the paint, touch them up immediately. ¡ If you do much driving on gravel roads, consider installing mud or stone shields behind each wheel. ¡ If you carry - 1998 Toyota Sienna | Warranty, Maitenance, Services Guide - Page 15
metal parts or damage caused by the installation of such non-genuine Toyota sheet metal parts. equipped so as to conform at the time of sale with regulations of the U.S. Environmental Protection Agency (EPA from the date the vehicle is first put into service or 24,000 miles, whichever occurs first. - 1998 Toyota Sienna | Warranty, Maitenance, Services Guide - Page 16
*Currently Massachusetts FEDERAL EMISSION WARRANTY 10 Warranty Parts List AIR/FUEL METERING SYSTEM EFI Components Airflow Sensor Throttle Body Engine Control Module* Other Components Cold Start Enrichment System Deceleration Control Air/Fuel Ratio Feedback Control System AIR INDUCTION SYSTEM - 56 - - 1998 Toyota Sienna | Warranty, Maitenance, Services Guide - Page 17
Fuel Tank Fuel Filler Cap EGR SYSTEM EGR Valve EGR Gas Temperature Sensor Associated Parts AIR INJECTION SYSTEM Air Injection Pump Airflow Control Valves Air Injection Manifold CATALYST SYSTEM Catalytic Converter and Protector* Constricted Fuel Filler Neck Exhaust Manifold Exhaust Pipe (Manifold to - 1998 Toyota Sienna | Warranty, Maitenance, Services Guide - Page 18
Warranty are also applicable to this warranty. Facts About the Emission Warranty Replacement Parts The emission control systems of your vehicle were designed, built, and tested using Genuine Toyota Parts.Your vehicle is certified as conforming to applicable federal emission control regulations - 1998 Toyota Sienna | Warranty, Maitenance, Services Guide - Page 19
Toyota dealer is not reasonably available, you may perform the repair, or have the repair performed at any service establishment or by a person of your choosing. You will then be required to present the replaced parts and paid repair invoices to an authorized Toyota dealer for reimbursement of the - 1998 Toyota Sienna | Warranty, Maitenance, Services Guide - Page 20
for repairing problem resolution steps outlined in the gHow to Get service as a gdemonstrator h or gcompany h car. ¡ Parts that are scheduled for replacement as required maintenance are warranted up to their first replacement point. ¡ If you use a replacement part that has maintenance or replacement - 1998 Toyota Sienna | Warranty, Maitenance, Services Guide - Page 21
years or 70,000 miles, whichever occurs first. AIR/FUEL METERING SYSTEM .Engine Control Module .Throttle Body .Mass Air Flow Sensor on T100 2WD,T100 4WD; Tacoma 2WD, Tacoma 4WD; 4Runner 2WD and 4Runner 4WD; Land Cruiser .Fuel Pump on RAV4 2WD, RAV4 4WD, Sienna and Celica AIR INDUCTION SYSTEM - 61 - - 1998 Toyota Sienna | Warranty, Maitenance, Services Guide - Page 22
Cruiser .Ignitor on Avalon and Sienna .Distributor CATALYST SYSTEM . Exhaust Manifold on Supra,Camry, Avalon, Sienna and Land Cruiser .Right Exhaust Manifold Gasket on Camry, Avalon and Sienna equipped with 1MZ-FE .Catalytic Converter (Warm-Up ThreeWay Catalyst) Exhaust Front Pipe on Tercel, Paseo - 1998 Toyota Sienna | Warranty, Maitenance, Services Guide - Page 23
service establishment or by a person of your choosing. Any replacement part may be used in an emergency situation; however, Toyota will not assume liability for subsequent failure caused by the use of non-equivalent parts unless you have taken steps to put the vehicle back in a conforming condition - 1998 Toyota Sienna | Warranty, Maitenance, Services Guide - Page 24
above for reasons other than those listed below, Toyota shall be responsible for repairing the vehicle free of charge. ¡ Delay is requested by you. ¡ Delay following the problem resolution steps outlined in the gHow to Get Assistance h section of this supplement, you may contact: Air Resources Board - 1998 Toyota Sienna | Warranty, Maitenance, Services Guide - Page 25
Is Covered Each tire supplied as original equipment on a new 1998 Toyota vehicle is warranted separately by the tire manufacturer. Please statement in your vehicle glove box for exact coverage. Obtaining Warranty Service You are responsible for delivering the vehicle with the unserviceable tire - 1998 Toyota Sienna | Warranty, Maitenance, Services Guide - Page 26
should experience a problem which has not been resolved to your satisfaction through the first two steps of Toyota fs complaint handling process,Toyota offers of 1) three years or 36,000 miles from the vehicle fs in-service date,whichever is earlier, or 2) the applicable provision of Toyota fs New - 1998 Toyota Sienna | Warranty, Maitenance, Services Guide - Page 27
purposes or claims that an air bag failed to deploy or deployed when it should not have.You must file a request for arbitration with BBB AUTO LINE within 60 days of - 1998 Toyota Sienna | Warranty, Maitenance, Services Guide - Page 28
your Toyota Owner fs Manual Supplement Part 2. You will complaint and actions you have taken to resolve it. ¡ Enclose copies of invoices with your request for arbitration if you are seeking reimbursement for repairs or related incidental expenses. ¡ What action or remedy would resolve your problem - 1998 Toyota Sienna | Warranty, Maitenance, Services Guide - Page 29
the circumstances after applying the appropriate legal standards. Remedies include, but are not limited to, repairs; reimbursement for repair or incidental expenses, such as towing costs; or repurchase or replacement of your vehicle. BBB AUTO LINE fs decision is binding on Toyota, but not on you - 1998 Toyota Sienna | Warranty, Maitenance, Services Guide - Page 30
about BBB AUTO LINE in this Owner fs Manual Supplement was correct as of the date of printing ¡ Properly adjusted seat belts can help reduce driving fatigue and help the driver maintain better vehicle control belts should always be provided with a Child Restraint System dynamically tested - 70 - - 1998 Toyota Sienna | Warranty, Maitenance, Services Guide - Page 31
. SEAT BELT/AUDIO SYSTEMS 21 How it works: ¡ If the dealership determines that the radio cannot be repaired at the dealership, they will order a replacement radio and return your car to you. ¡ Once your replacement radio arrives at the dealership (usually within a few days), it will be installed in - 1998 Toyota Sienna | Warranty, Maitenance, Services Guide - Page 32
quality service for as long as you own your newToyota, no matter how long that may be. Today fs marketplace has seen vehicle replacement service agreement for your vehicle. Extended Protection The Vehicle Service Agreement provides extended protection against unexpected repairs beyond the factory - 1998 Toyota Sienna | Warranty, Maitenance, Services Guide - Page 33
out quickly and economically before they lead to more extensive problems. Toyota s Recommended Maintenance Schedule provides factory-recommended guides for maintenance and inspection based on mileage, time, and the conditions under which the vehicle is regularly driven. With proper maintenance - 1998 Toyota Sienna | Warranty, Maitenance, Services Guide - Page 34
the technicians credentials. PARTS AND SERVICE 23 Genuine Toyota Parts and Accessories A network of more than 1,100 Toyota dealers throughout the U.S. is your guaranteed source for quality Genuine Toyota Parts and Accessories. Genuine Toyota Parts and Accessories are engineered and manufactured to - 1998 Toyota Sienna | Warranty, Maitenance, Services Guide - Page 35
and repair parts, Genuine Toyota Accessories, and a full line of brand name car-care products drive up to the Express Lube lane you will be waited on promptly, and your guaranteed 29 minute oil and filter change will be done while you wait.And it s a great value too Toyota Express Lube service - 1998 Toyota Sienna | Warranty, Maitenance, Services Guide - Page 36
once! That s right; if replacement is ever necessary, for as long as you own the vehicle,Toyota provides complete parts and labor coverage for mufflers, exhaust pipes, shock absorbers, struts, and strut cartridges when you purchase these items and have them installed by your authorized Toyota dealer - 1998 Toyota Sienna | Warranty, Maitenance, Services Guide - Page 37
cars and trucks. The Toyota Chemical Line includes appearance products, such as Liquid Car Wash and Fabric Spot Remover, and service items such as Rust Penetrants, Brake that may harm water pump seals. ¡ Is specially formulated for Toyota engine cooling systems. ¡ Is tested and approved by Toyota. - 1998 Toyota Sienna | Warranty, Maitenance, Services Guide - Page 38
all emission control system preparations required by TOYOTA prior to the sale of the vehicle, as set forth in the current predelivery service manual provided by TOYOTA. 4. Except as may be provided in Paragraph 5 below, if this vehicle fails an EPAapproved emission test prior to the expiration - 1998 Toyota Sienna | Warranty, Maitenance, Services Guide - Page 39
demonstrator or company car prior to delivery. TOYOTA s emission performance warranty period commenced on the date the vehicle was first placed in service, namely on _____ Note: The dealer makes no representation or warranty that the emission control system or any part thereof is without defect nor - 1998 Toyota Sienna | Warranty, Maitenance, Services Guide - Page 40
. 449 TORRANCE, CA 90509 POSTAGE WILL BE PAID BY ADDRESSEE DIRECT RESPONSE DEPARTMENT A207 TOYOTA MOTOR SALES USA INC PO BOX 2991 TORRANCE CA 90509-9941 NO POSTAGE NECESSARY IF MAILED IN THE UNITED STATES Check One: Individual OR Company: Mrs. Mr. First Name NAME/ADDRESS INFORMATION FORM Same Owner - 1998 Toyota Sienna | Warranty, Maitenance, Services Guide - Page 41
CHANGE BUSINESS REPLY MAIL FIRST CLASS MAIL PERMIT NO. 449 TORRANCE, CA 90509 POSTAGE WILL BE PAID BY ADDRESSEE DIRECT RESPONSE DEPARTMENT A207 TOYOTA MOTOR SALES USA INC PO BOX 2991 TORRANCE CA 90509-9941 NO POSTAGE NECESSARY IF MAILED IN THE UNITED STATES - 81 - - 1998 Toyota Sienna | Warranty, Maitenance, Services Guide - Page 42
¡ section of your Owner¡¯s Manual. How much scheduled maintenance your Toyota requires depends on how you drive, as well as the environmental conditions in which you drive.The demands on vehicles can vary significantly depending on the driver,driving conditions, and geographic location. The - 1998 Toyota Sienna | Warranty, Maitenance, Services Guide - Page 43
proper engine lubrication under most driving conditions or for the following: ¨C You primarily operate your Toyota under the ¡ Special Operating Conditions¡ described Additional Maintenance Items for gSpecial Operating Conditions h To assist you in getting the greatest ownership value from your - 1998 Toyota Sienna | Warranty, Maitenance, Services Guide - Page 44
that are driven under the gSpecial Operating Conditions h listed above should change their engine oil at 2,500-mile intervals. It is not necessary, however, to change the oil filter at 2,500-mile intervals. Both the engine oil and filter should be replaced at the 5,000-mile intervals. Example - 1998 Toyota Sienna | Warranty, Maitenance, Services Guide - Page 45
. Drive Belts Inspect the drive belts for cracks,excessive wear, or oiliness. Replace the belts if damaged, and check the belt tension and adjust it if necessary. After inspection at 60,000 miles or 48 months, inspect every 15,000 miles or 12 months. Engine Oil and Oil Filter Change the engine oil - 1998 Toyota Sienna | Warranty, Maitenance, Services Guide - Page 46
the engine and listen carefully for any exhaust gas leakage. Tighten connections or replace parts as necessary. Engine Air Filter Replace the engine air cleaner filter when tire rotation may vary according to your driving habits and road surface conditions. Brake Linings (Shoes and Pads), - 113 - - 1998 Toyota Sienna | Warranty, Maitenance, Services Guide - Page 47
pads for excessive wear and discs for runout and wear, and leaking fluid. A qualified technician should perform this operation. Brake Lines and Hoses Visually check for proper installation. Check for chafing,cracks,deterioration,and any evidence of leaking.Replace any deteriorated or damaged parts - 1998 Toyota Sienna | Warranty, Maitenance, Services Guide - Page 48
Months* __ Ball joints and dust covers __ Drive shaft boots (re-torque flange bolts) __ Body/chassis nuts and bolts Dealer Service Verification 34 Replace engine oil and oil filter Rotate tires Additional Maintenance Items for Special Operating Conditions: Please refer to page 30 of this supplement - 1998 Toyota Sienna | Warranty, Maitenance, Services Guide - Page 49
Months* 15,000 Miles or 12 Months* Replace engine oil and oil filter Rotate tires Inspect the following: __ Limited-slip differential oil (Supra) __ Exhaust pipes and mountings __ Ball joints and dust covers __ Brake: linings, discs/drums, lines,hoses __ Drive shaft boots (re-torque flange bolts) __ - 1998 Toyota Sienna | Warranty, Maitenance, Services Guide - Page 50
Dealer Service Verification 36 Replace engine oil and oil filter Rotate tires Additional Maintenance Items for Special Operating Conditions: Please refer to page 30 of this supplement to determine if your Toyota requires the additional maintenance items. Inspect the following: __ Air filter __ Brake - 1998 Toyota Sienna | Warranty, Maitenance, Services Guide - Page 51
filter Rotate tires Replace engine air filter Replace non-platinum spark plugs1 (Corolla, Paseo,Tercel) Inspect the following: __ Drive belts (non-ribbed) __ Fuel lines and connections, fuel tank vapor vent system hoses, fuel tank band __ Fuel tank cap gasket __ Exhaust pipes and mountings __ Brake - 1998 Toyota Sienna | Warranty, Maitenance, Services Guide - Page 52
Dealer Service Verification 38 Replace engine oil and oil filter Rotate tires Additional Maintenance Items for Special Operating Conditions: Please refer to page 30 of this supplement to determine if your Toyota requires the additional maintenance items. Inspect the following: __ Air filter __ Brake - 1998 Toyota Sienna | Warranty, Maitenance, Services Guide - Page 53
Dealer Service Verification 40 Replace engine oil and oil filter Rotate tires Additional Maintenance Items for Special Operating Conditions: Please refer to page 30 of this supplement to determine if your Toyota requires the additional maintenance items. Inspect the following: __ Air filter __ Brake - 1998 Toyota Sienna | Warranty, Maitenance, Services Guide - Page 54
Months* Replace engine oil and oil filter Rotate tires Replace engine air filter Replace spark plugs1 Inspect the following: __ Valves (audible inspection), adjust if necessary __ Drive belts __ Fuel lines and connections, fuel tank vapor vent system hoses, fuel tank band __ Fuel tank cap gasket __ - 1998 Toyota Sienna | Warranty, Maitenance, Services Guide - Page 55
Dealer Service Verification 42 Replace engine oil and oil filter Rotate tires Additional Maintenance Items for Special Operating Conditions: Please refer to page 30 of this supplement to determine if your Toyota requires the additional maintenance items. Inspect the following: __ Air filter __ Brake - 1998 Toyota Sienna | Warranty, Maitenance, Services Guide - Page 56
* 75,000 Miles or 60 Months* Replace engine oil and oil filter Rotate tires Inspect the following: __ Drive belts __ Ball joints and dust covers __ Exhaust pipes and mountings __ Ball joints and dust covers __ Brake: linings, discs/drums, lines,hoses __ Drive shaft boots (re-torque flange bolts - 1998 Toyota Sienna | Warranty, Maitenance, Services Guide - Page 57
Dealer Service Verification 44 Replace engine oil and oil filter Rotate tires Additional Maintenance Items for Special Operating Conditions: Please refer to page 30 of this supplement to determine if your Toyota requires the additional maintenance items. Inspect the following: __ Air filter __ Brake - 1998 Toyota Sienna | Warranty, Maitenance, Services Guide - Page 58
oil filter Rotate tires Replace engine air filter Replace non-platinum spark plugs1 (Corolla, Paseo,Tercel) Inspect the following: __ Drive belts __ Fuel lines and connections, fuel tank vapor vent system hoses, fuel tank band __ Fuel tank cap gasket __ Exhaust pipes and mountings __ Brake: linings - 1998 Toyota Sienna | Warranty, Maitenance, Services Guide - Page 59
Dealer Service Verification 46 Replace engine oil and oil filter Rotate tires Additional Maintenance Items for Special Operating Conditions: Please refer to page 30 of this supplement to determine if your Toyota requires the additional maintenance items. Inspect the following: __ Air filter __ Brake - 1998 Toyota Sienna | Warranty, Maitenance, Services Guide - Page 60
Months* 105,000 Miles or 84 Months* Replace engine oil and oil filter Rotate tires Inspect the following: __ Drive belts __ Ball joints and dust covers __ Exhaust pipes and mountings __ Drive shaft boots (re-torque flange bolts) __ Brake: linings, discs/drums, lines,hoses __ Automatic transmission - 1998 Toyota Sienna | Warranty, Maitenance, Services Guide - Page 61
tires Replace engine air filter Replace spark plugs1 Inspect the following: __ Valves (audible inspection), adjust if necessary __ Drive belts __ Fuel lines and connections, fuel tank vapor vent system hoses,fuel tank band __ Fuel tank cap gasket __ Charcoal canister (144 months)2 __ Exhaust pipes - 1998 Toyota Sienna | Warranty, Maitenance, Services Guide - Page 62
. A complete line of Service Manuals is available for your Toyota, including the Repair Manual, Electrical Systems Manual, Automatic Transmission/Transaxle Repair Manual, and a replacement Owner fs Manual, if needed. For owners who wish to perform their own maintenance and light repair, a new Do-It - 1998 Toyota Sienna | Warranty, Maitenance, Services Guide - Page 63
for all vehicle mechanical systems, e.g., brakes, engine, transmission, and chassis. Repair Manual Supplements ¡ Electrical Systems Manual provides detailed electrical wiring diagrams for each electrical system in your vehicle. ¡ Automatic Transmission/Transaxle Repair Manual covers procedures for - 1998 Toyota Sienna | Warranty, Maitenance, Services Guide - Page 64
, Puerto Rico,Virgin Islands, and Hawaii shipped air only. Repair Manuals Avalon, Camry, Celica, Corolla, Paseo, Sienna,Tercel Electrical Systems Manual (Available in all models listed above) Automatic Transmission Manuals and Transaxle Service Manuals (Available in all models listed above) Owner - 1998 Toyota Sienna | Warranty, Maitenance, Services Guide - Page 65
customer. Total Price Quantity Subtotal Sales Tax* Surface Air 1 $ Air 2 Total Order VEHICLE IDENTIFICATION Model Body Style Vehicle I.D. Number In-Service Date Mileage at Delivery Key Number Selling Dealer s Name Dealer Code SPEEDOMETER REPLACEMENT RECORD Speedometer Replaced on with Toyota Dealer - 1998 Toyota Sienna | Warranty, Maitenance, Services Guide - Page 66
00404-01998-CAR2 Printed in U.S.A. 01/98 WE REALLY CARE ABOUT YOU ¨C PLEASE BUCKLE UP. Toyota has made a special effort to encourage use of seat belts. Toyota belts are: ¡ö Comfortable ¡ö Easy to use ¡ö Convenient We encourage you to use your belts every time you drive. 98-WTY-104 - 133 -