2009 Toyota Avalon Warranty, Maitenance, Services Guide
2009 Toyota Avalon Manual
2009 Toyota Avalon manual content summary:
- 2009 Toyota Avalon | Warranty, Maitenance, Services Guide - Page 1
2009 Scheduled Maintenance Guide - 2009 Toyota Avalon | Warranty, Maitenance, Services Guide - Page 2
available at www.ToyotaOwnersOnline.com You can use the information located on this web site to determine when your Toyota requires servicing. Once in the scheduled maintenance guide parts your vehicle was built with, so they're the best choice in terms of fit, performance and overall quality. You - 2009 Toyota Avalon | Warranty, Maitenance, Services Guide - Page 3
TABLE OF CONTENTS VEHICLE IDENTIFICATION ...2 MAINTAINING YOUR WARRANTY ...3 USING THE MAINTENANCE LOG CHARTS ...4 MAINTENANCE LOG ...6 EXPLANATION OF MAINTENANCE ITEMS ...22 01 - 2009 Toyota Avalon | Warranty, Maitenance, Services Guide - Page 4
AVALON VEHICLE IDENTIFICATION Model In-service date Selling dealership Key number Body style Mileage at delivery Selling dealership phone number Vehicle Identification Number 02 - 2009 Toyota Avalon | Warranty, Maitenance, Services Guide - Page 5
owner. Toyota will not deny a warranty claim solely because you do not have records to show that you maintained your vehicle. However, damage or failures caused by lack of proper maintenance are not covered under warranty. MAINTENANCE PROVIDERS Maintenance and repair services may be performed by you - 2009 Toyota Avalon | Warranty, Maitenance, Services Guide - Page 6
AVALON your vehicle receives first-quality service and parts, Toyota recommends months, whichever comes first. For example: • If you drive 5,000 miles in less than six months, you should obtain on your mileage so that you obtain maintenance when recommended. If you are a low-mileage driver, mark your - 2009 Toyota Avalon | Warranty, Maitenance, Services Guide - Page 7
these additional maintenance services if you drive primarily under any of the special operating conditions indicated. If you drive only occasionally under these section of the Owner's Manual. Be sure to perform these procedures regularly to ensure the most trouble-free operation of your vehicle. - 2009 Toyota Avalon | Warranty, Maitenance, Services Guide - Page 8
2 Driving on dirt roads or dusty roads: Inspect ball joints and dust covers Inspect drive shaft boots Inspect engine air filter Inspect steering linkage and boots Tighten nuts and bolts on chassis and body DEALER SERVICE VERIFICATION: DEALER SERVICE VERIFICATION: DATE: MILEAGE: DATE: MILEAGE - 2009 Toyota Avalon | Warranty, Maitenance, Services Guide - Page 9
Items for Special Operating Conditions Driving on dirt roads or dusty roads: Inspect engine air filter Tighten nuts and bolts on chassis and body 2 DEALER SERVICE VERIFICATION: DATE: MILEAGE: Reset the oil replacement reminder light (ЉMAINT REQDЉ) or the message ЉOIL MAINTENANCE REQUIREDЉ on the - 2009 Toyota Avalon | Warranty, Maitenance, Services Guide - Page 10
2 Driving on dirt roads or dusty roads: Inspect ball joints and dust covers Inspect drive shaft boots Inspect engine air filter Inspect steering linkage and boots Tighten nuts and bolts on chassis and body DEALER SERVICE VERIFICATION: DEALER SERVICE VERIFICATION: DATE: MILEAGE: DATE: MILEAGE - 2009 Toyota Avalon | Warranty, Maitenance, Services Guide - Page 11
bolts on chassis and body DEALER SERVICE VERIFICATION: DATE: MILEAGE: Reset the oil replacement reminder light (ЉMAINT REQDЉ) or the message ЉOIL MAINTENANCE REQUIREDЉ on the multi-information display after engine oil replacement. Perform these service items only if you drive primarily under the - 2009 Toyota Avalon | Warranty, Maitenance, Services Guide - Page 12
2 Driving on dirt roads or dusty roads: Inspect ball joints and dust covers Inspect drive shaft boots Inspect engine air filter Inspect steering linkage and boots Tighten nuts and bolts on chassis and body DEALER SERVICE VERIFICATION: DEALER SERVICE VERIFICATION: DATE: MILEAGE: DATE: MILEAGE - 2009 Toyota Avalon | Warranty, Maitenance, Services Guide - Page 13
Items for Special Operating Conditions Driving on dirt roads or dusty roads: Inspect engine air filter Tighten nuts and bolts on chassis and body 2 DEALER SERVICE VERIFICATION: DATE: MILEAGE: Reset the oil replacement reminder light (ЉMAINT REQDЉ) or the message ЉOIL MAINTENANCE REQUIREDЉ on the - 2009 Toyota Avalon | Warranty, Maitenance, Services Guide - Page 14
2 Driving on dirt roads or dusty roads: Inspect ball joints and dust covers Inspect drive shaft boots Inspect engine air filter Inspect steering linkage and boots Tighten nuts and bolts on chassis and body DEALER SERVICE VERIFICATION: DEALER SERVICE VERIFICATION: DATE: MILEAGE: DATE: MILEAGE - 2009 Toyota Avalon | Warranty, Maitenance, Services Guide - Page 15
bolts on chassis and body DEALER SERVICE VERIFICATION: DATE: MILEAGE: Reset the oil replacement reminder light (ЉMAINT REQDЉ) or the message ЉOIL MAINTENANCE REQUIREDЉ on the multi-information display after engine oil replacement. Perform these service items only if you drive primarily under the - 2009 Toyota Avalon | Warranty, Maitenance, Services Guide - Page 16
2 Driving on dirt roads or dusty roads: Inspect ball joints and dust covers Inspect drive shaft boots Inspect engine air filter Inspect steering linkage and boots Tighten nuts and bolts on chassis and body DEALER SERVICE VERIFICATION: DEALER SERVICE VERIFICATION: DATE: MILEAGE: DATE: MILEAGE - 2009 Toyota Avalon | Warranty, Maitenance, Services Guide - Page 17
Items for Special Operating Conditions Driving on dirt roads or dusty roads: Inspect engine air filter Tighten nuts and bolts on chassis and body 2 DEALER SERVICE VERIFICATION: DATE: MILEAGE: Reset the oil replacement reminder light (ЉMAINT REQDЉ) or the message ЉOIL MAINTENANCE REQUIREDЉ on the - 2009 Toyota Avalon | Warranty, Maitenance, Services Guide - Page 18
2 Driving on dirt roads or dusty roads: Inspect ball joints and dust covers Inspect drive shaft boots Inspect engine air filter Inspect steering linkage and boots Tighten nuts and bolts on chassis and body DEALER SERVICE VERIFICATION: DEALER SERVICE VERIFICATION: DATE: MILEAGE: DATE: MILEAGE - 2009 Toyota Avalon | Warranty, Maitenance, Services Guide - Page 19
on chassis and body 2 DEALER SERVICE VERIFICATION: DATE: MILEAGE: Reset the oil replacement reminder light (ЉMAINT REQDЉ) or the message ЉOIL MAINTENANCE REQUIREDЉ on the multi-information display after engine oil replacement. Perform these service items only if you drive primarily under the - 2009 Toyota Avalon | Warranty, Maitenance, Services Guide - Page 20
2 Driving on dirt roads or dusty roads: Inspect ball joints and dust covers Inspect drive shaft boots Inspect engine air filter Inspect steering linkage and boots Tighten nuts and bolts on chassis and body DEALER SERVICE VERIFICATION: DEALER SERVICE VERIFICATION: DATE: MILEAGE: DATE: MILEAGE - 2009 Toyota Avalon | Warranty, Maitenance, Services Guide - Page 21
Items for Special Operating Conditions Driving on dirt roads or dusty roads: Inspect engine air filter Tighten nuts and bolts on chassis and body 2 DEALER SERVICE VERIFICATION: DATE: MILEAGE: Reset the oil replacement reminder light (ЉMAINT REQDЉ) or the message ЉOIL MAINTENANCE REQUIREDЉ on the - 2009 Toyota Avalon | Warranty, Maitenance, Services Guide - Page 22
2 Driving on dirt roads or dusty roads: Inspect ball joints and dust covers Inspect drive shaft boots Inspect engine air filter Inspect steering linkage and boots Tighten nuts and bolts on chassis and body DEALER SERVICE VERIFICATION: DEALER SERVICE VERIFICATION: DATE: MILEAGE: DATE: MILEAGE - 2009 Toyota Avalon | Warranty, Maitenance, Services Guide - Page 23
on chassis and body 2 DEALER SERVICE VERIFICATION: DATE: MILEAGE: Reset the oil replacement reminder light (ЉMAINT REQDЉ) or the message ЉOIL MAINTENANCE REQUIREDЉ on the multi-information display after engine oil replacement. Perform these service items only if you drive primarily under the - 2009 Toyota Avalon | Warranty, Maitenance, Services Guide - Page 24
should perform these operations. CABIN AIR FILTER Clean or replace at specified intervals. Driving in heavy traffic, on dirt roads or in urban, desert or dusty areas may shorten filter's life. More frequent replacement may be necessary. DIFFERENTIAL OIL Inspect at specified intervals. When - 2009 Toyota Avalon | Warranty, Maitenance, Services Guide - Page 25
oil grade and viscosity, refer to the Owner's Manual. EXHAUST PIPES AND MOUNTINGS Visually inspect the exhaust pipes, muffler and hangers for cracks, deterioration and damage. Start the engine and listen carefully for any exhaust gas leakage. Tighten connections or replace parts as necessary. FUEL - 2009 Toyota Avalon | Warranty, Maitenance, Services Guide - Page 26
AVALON EXPLANATION OF MAINTENANCE ITEMS STEERING GEAR BOX Inspect for signs of leakage. If you discover any leakage, have it repaired immediately by a qualified technician. STEERING LINKAGE AND BOOTS With the vehicle stopped, check for excessive freeplay in the steering wheel. Inspect the linkage - 2009 Toyota Avalon | Warranty, Maitenance, Services Guide - Page 27
- 2009 Toyota Avalon | Warranty, Maitenance, Services Guide - Page 28
Customer Experience Center 1-800-331-4331 00505-SMG09-AVA | First Printing | 07/08 Printed in the USA - 2009 Toyota Avalon | Warranty, Maitenance, Services Guide - Page 29
driver who should receive product/safety updates Effective date of this information Vehicle Identification Number (required to process change) Mo. / Day / Year vehicle, please complete and mail the attached card, even if your warranty address or P.O. Box Apt. or Toyota Motor Sales, U.S.A., Inc - 2009 Toyota Avalon | Warranty, Maitenance, Services Guide - Page 30
CUSTOMER LOYALTY WC13 TOYOTA MOTOR SALES USA INC PO BOX 2991 TORRANCE CA 90509-9809 - 2009 Toyota Avalon | Warranty, Maitenance, Services Guide - Page 31
Need Assistance Warranty Coverages at a Glance YOUR WARRANTIES IN DETAIL General Warranty Provisions New Vehicle Limited Warranty Federal Emission Control Warranty California Emission Control Warranty Tire Limited Warranty YOUR RESPONSIBILITIES Operation and Maintenance Obtaining Warranty Service 29 - 2009 Toyota Avalon | Warranty, Maitenance, Services Guide - Page 32
sure to review this publication carefully, since proper maintenance is required to ensure that warranty coverage remains intact. All information in this booklet is the latest available at the time of publication and, with the exception of the emission control warranties, is subject to change without - 2009 Toyota Avalon | Warranty, Maitenance, Services Guide - Page 33
of the New Vehicle Limited Warranty. The policy applies to all 2009 modelyear Toyotas sold and serviced by authorized Toyota dealerships in the mainland United States and Alaska. For further details, please consult your Toyota dealer. • The warranty repairs will take longer than one day to complete - 2009 Toyota Avalon | Warranty, Maitenance, Services Guide - Page 34
problem or concern - either during or after the warranty period - please take the following steps to ensure the quickest possible response: Please have the following information ready when you call: • Your Toyota's vehicle identification number (located on the driver's side corner of the dashboard - 2009 Toyota Avalon | Warranty, Maitenance, Services Guide - Page 35
current mileage on your Toyota and the names of your selling and servicing dealerships. California residents: Toyota offers you assistance through an arbitration program called the California Dispute Settlement Program (CDSP). A brochure about the program is found in your glove box. For additional - 2009 Toyota Avalon | Warranty, Maitenance, Services Guide - Page 36
WARRANTY COVERAGES AT A GLANCE 6 Introduction - 2009 Toyota Avalon | Warranty, Maitenance, Services Guide - Page 37
on the vehicle's in-service date, which is the first date the vehicle is either delivered to an ultimate purchaser, leased, or used as a company car or demonstrator. Which Vehicles Are Covered These warranties apply to all 2009 model-year Toyota vehicles (excluding hybrid models) distributed by - 2009 Toyota Avalon | Warranty, Maitenance, Services Guide - Page 38
in connection with this vehicle. Any implied warranty of merchantability or fitness for a particular purpose is limited to the duration of these written warranties. Some states do not allow restrictions on how long an implied warranty lasts, so this limitation may not apply to you. Your Rights - 2009 Toyota Avalon | Warranty, Maitenance, Services Guide - Page 39
, engine control computer, water pump, fuel pump, seals and gaskets. Transmission and Transaxle Case and all internal parts, torque converter, clutch cover, transmission mounts, transfer case and all internal parts, engine control computer, seals and gaskets. Front-Wheel-Drive System Final drive - 2009 Toyota Avalon | Warranty, Maitenance, Services Guide - Page 40
sold and registered in the state of Kansas, the warranty for seatbelts and related components is 10 years, regardless of mileage. Corrosion Perforation Warranty This warranty covers repair or replacement of any original body panel that develops perforation from corrosion (rust-through), subject - 2009 Toyota Avalon | Warranty, Maitenance, Services Guide - Page 41
, racing or overloading Improper repairs Alteration or tampering, including installation of non-Genuine Toyota Accessories than those specified in the Owner's Manual Tires Tires are covered by a separate warranty provided by the tire manufacturer. See page 28. Normal Wear and Tear Noise, vibration - 2009 Toyota Avalon | Warranty, Maitenance, Services Guide - Page 42
value of the vehicle. This exclusion does not apply to the emission control warranties. Incidental Damages Incidental or consequential damages associated with a vehicle failure. Such damages include but are not limited to inconvenience; the cost of transportation, telephone calls and lodging; the - 2009 Toyota Avalon | Warranty, Maitenance, Services Guide - Page 43
NEW VEHICLE LIMITED WARRANTY DISPUTE RESOLUTION If a dispute arises regarding your warranty coverage, please follow the steps described under " the appropriate page of the Owner's Warranty Rights Notification booklet (located in your glove box) for the requirements applicable to your state. Your - 2009 Toyota Avalon | Warranty, Maitenance, Services Guide - Page 44
EMISSION CONTROL WARRANTY WHAT IS COVERED AND HOW LONG Emission Defect Warranty Toyota warrants that your vehicle: Emission Performance Warranty Some states and localities have established vehicle inspection and maintenance (I/M) programs to encourage proper vehicle maintenance. If an EPA-approved - 2009 Toyota Avalon | Warranty, Maitenance, Services Guide - Page 45
caused by: WARRANTY PARTS LIST Air/Fuel Metering System • Air/fuel ratio feedback control system • Cold-start enrichment system • Deceleration control system • Electronic fuel injection system components - Airflow sensor - Engine control module (8/80) - Throttle body - Other components - 2009 Toyota Avalon | Warranty, Maitenance, Services Guide - Page 46
mounting hardware • Malfunction indicator light and bulb (8/80) • Pulleys, belts and idlers • Sealing gaskets and devices • Sensors, solenoids, switches and valves * Warranted until first required maintenance under terms of the California Emission Control Warranty. 8/80 = Covered for eight years or - 2009 Toyota Avalon | Warranty, Maitenance, Services Guide - Page 47
Manual and the Scheduled Maintenance Guide. Toyota will not deny a warranty claim solely because you do not have records to show that you maintained your vehicle. However, any failure or noncompliance caused by lack of maintenance is not covered by this warranty effectiveness of the emission control - 2009 Toyota Avalon | Warranty, Maitenance, Services Guide - Page 48
) Attn: Warranty Complaints 401 M Street SW Washington, D.C. 20460 Excluding Camry PZEV, vehicles equipped with a California Certified Emission Control System that are sold, registered and operated in California or any state that adopts California emission warranty provisions are also covered by the - 2009 Toyota Avalon | Warranty, Maitenance, Services Guide - Page 49
1968.) 3) We have performed all emission control system preparations required by Toyota prior to the sale of the vehicle as set forth in Toyota's current pre-delivery service manual. 4) Except as may be provided in Paragraph 5, if this vehicle fails an EPA-approved emissions test within three months - 2009 Toyota Avalon | Warranty, Maitenance, Services Guide - Page 50
states to which this warranty applies. Vehicles covered by this warranty are also covered by the Federal Emission Control Warranty (see page 14). The California Air Resources Board (CARB) and Toyota are pleased to explain the emission control system warranty for your 2009 vehicle. In California, new - 2009 Toyota Avalon | Warranty, Maitenance, Services Guide - Page 51
for performance of the required maintenance indicated in the Owner's Manual and the Scheduled Maintenance Guide. Toyota recommends that you retain all receipts covering maintenance on your vehicle, but Toyota cannot deny warranty coverage solely for the lack of receipts or your failure to - 2009 Toyota Avalon | Warranty, Maitenance, Services Guide - Page 52
"What Is Not Covered" section of the New Vehicle Limited Warranty also apply to this warranty. Air/Fuel Metering System • Air pump on Land Cruiser, Sequoia, Tacoma equipped with 2TR-FE, Tundra, 4Runner equipped with 2UZ-FE Engine control computer (engine control module) Fuel pressure regulator - 2009 Toyota Avalon | Warranty, Maitenance, Services Guide - Page 53
CALIFORNIA EMISSION CONTROL WARRANTY Air Induction System • Air switching valve on Sequoia equipped with 2UZ-FE, Tundra • Air tube on Land Cruiser • Air tube gasket on Land Cruiser • Air tube gasket no. 1 on Sequoia equipped with 3UR-FE, Tundra equipped with 3UR-FE • Exhaust front pipe on Avalon, - 2009 Toyota Avalon | Warranty, Maitenance, Services Guide - Page 54
CALIFORNIA EMISSION CONTROL WARRANTY Evaporative Control System • Charcoal canister on Avalon, Camry, FJ Cruiser, Highlander, Land Cruiser, RAV4, Sequoia, Sienna, Tundra, Yaris, 4Runner • Emission control valve on Land Cruiser, Sequoia equipped with 3UR-FE, Tundra equipped with 3UR-FE • Fuel tank - 2009 Toyota Avalon | Warranty, Maitenance, Services Guide - Page 55
Manual and the Scheduled Maintenance Guide. Toyota will not deny a warranty claim solely because you do not have records to show that you maintained your vehicle. However, any failure or noncompliance caused by lack of maintenance is not covered by this warranty effectiveness of the emission control - 2009 Toyota Avalon | Warranty, Maitenance, Services Guide - Page 56
agree to a delay, or when a delay is caused by factors beyond the control of Toyota or the dealership. For information on how to obtain service under the Emission Defect Warranty, see page 31, "Obtaining Warranty Service." REPAIR DELAYS If a Toyota dealership is unable to complete repairs on your - 2009 Toyota Avalon | Warranty, Maitenance, Services Guide - Page 57
vehicle's California emission warranty coverage, please follow the steps described under "If You Need Assistance" on pages 4-5. You may also request information from or report complaints to: California Air Resources Board Mobile Source Control Division 9528 Telstar Avenue P.O. Box 8001 El Monte, CA - 2009 Toyota Avalon | Warranty, Maitenance, Services Guide - Page 58
warranty service from the manufacturer. For additional warranty information or service assistance, contact the tire manufacturer directly. ORIGINAL EQUIPMENT TIRE MANUFACTURERS BF Goodrich One Park Way South P.O. Box 19001 Greenville, SC 29602 (877)788-8899 Bridgestone/Firestone 535 Marriott Drive - 2009 Toyota Avalon | Warranty, Maitenance, Services Guide - Page 59
and maintained according to the instructions in the Owner's Manual and the Scheduled Maintenance Guide. You should keep detailed records of vehicle maintenance, since under some circumstances they may be required for warranty coverage. These records should include date of service, mileage at time of - 2009 Toyota Avalon | Warranty, Maitenance, Services Guide - Page 60
Genuine Toyota Parts to meet your vehicle service needs. And because it is linked electronically to Toyota's Parts Distribution Centers, the dealership has quick access to any parts it may not have in stock. Genuine Toyota Parts are covered by their own warranty (see your dealer for details) or the - 2009 Toyota Avalon | Warranty, Maitenance, Services Guide - Page 61
or unsafe to drive and there is no Toyota dealership reasonably available to make repairs, you may perform the repairs yourself or have them performed by another automotive service provider. Toyota will reimburse you for any of the repairs that are covered by warranty. To receive reimbursement - 2009 Toyota Avalon | Warranty, Maitenance, Services Guide - Page 62
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