2010 Toyota FJ Cruiser Warranty, Maitenance, Services Guide
2010 Toyota FJ Cruiser Manual
2010 Toyota FJ Cruiser manual content summary:
- 2010 Toyota FJ Cruiser | Warranty, Maitenance, Services Guide - Page 1
MAINTENANCE GUIDE WARRANTY & www.toyota.com OWNER INFORMATION CHANGE FORM If your name or address has changed Check one: or you purchased your Toyota as a used vehicle, please complete and mail the attached card, even if your warranty coverage has expired. This - 2010 Toyota FJ Cruiser | Warranty, Maitenance, Services Guide - Page 2
CUSTOMER LOYALTY WC13 TOYOTA MOTOR SALES USA INC PO BOX 2991 TORRANCE CA 90509-9809 - 2010 Toyota FJ Cruiser | Warranty, Maitenance, Services Guide - Page 3
Welcome to the Toyota Family 2010 (FJC) 2010 (FJC) T hank you for purchasing a Toyota vehicle. section you are in. For more information about our vehicles, our company or the products and services available for your vehicle, please visit Toyota's official Web site, www.toyota.com. We wish you - 2010 Toyota FJ Cruiser | Warranty, Maitenance, Services Guide - Page 4
Warranty Coverage at a Glance 4 5 7 8 10 Your Warranties in Detail General Warranty Provisions New Vehicle Limited Warranty Federal Emission Control Warranty California Emission Control Warranty Tire Limited Warranty 11 12 16 22 28 Your Responsibilities Operation and Maintenance Obtaining Warranty - 2010 Toyota FJ Cruiser | Warranty, Maitenance, Services Guide - Page 5
Items Vehicle Identification 35 37 38 54 58 Find It Online For your convenience, scheduled maintenance information for your vehicle is also available at www.ToyotaOwnersOnline.com. From the site's home page, go to the "Scheduled Maintenance" link. Then select your vehicle's model name, model - 2010 Toyota FJ Cruiser | Warranty, Maitenance, Services Guide - Page 6
the card at the back of this booklet if you change your address or if you've purchased this vehicle from a previous owner. To provide you with added protection against unexpected service costs, we offer Toyota Extra Care vehicle service agreements and Toyota Auto Care pre-paid maintenance programs - 2010 Toyota FJ Cruiser | Warranty, Maitenance, Services Guide - Page 7
the key has the same code as the immobilizer. SECURITY For security purposes, access to key codes and service procedures for electronically registering replacement keys is restricted. Only a Toyota dealer or certain bonded/registered independent locksmiths can generate replacement keys. WARRANTY - 2010 Toyota FJ Cruiser | Warranty, Maitenance, Services Guide - Page 8
be used. If a master key or the aluminum key-code tag is not available, a Toyota dealer or certain registered locksmiths can obtain the key code from a restricted-access database. These businesses can also access a service utility to reprogram the immobilizer if all registered master keys have been - 2010 Toyota FJ Cruiser | Warranty, Maitenance, Services Guide - Page 9
assistance if your Toyota must be kept overnight for warranty-covered repairs. The policy applies when your vehicle must be kept 2010 model-year Toyotas sold and serviced by authorized Toyota dealerships in the mainland United States and Alaska. For further details, please consult your Toyota dealer - 2010 Toyota FJ Cruiser | Warranty, Maitenance, Services Guide - Page 10
your Toyota dealer are dedicated to serving your automotive needs. Your complete satisfaction is our first priority. Should you have a problem or concern of your selling and servicing dealerships. Step 1 Discuss the situation with a dealership manager, such as the service manager or customer - 2010 Toyota FJ Cruiser | Warranty, Maitenance, Services Guide - Page 11
arbitration program called the California Dispute Settlement Program (CDSP). A brochure about the program is found in your glove box. For additional correct as of the date of printing. However, the programs may be changed without notice. For the most current information about the programs, call the - 2010 Toyota FJ Cruiser | Warranty, Maitenance, Services Guide - Page 12
Warranty Coverage at a Glance WARRANTY 10 Introduction - 2010 Toyota FJ Cruiser | Warranty, Maitenance, Services Guide - Page 13
Are Covered These warranties apply to all 2010 model year FJ Cruiser vehicles distributed by Toyota that are originally sold by an authorized dealer in the United States and normally operated or touring in the United States, U.S. territories or Canada. Warranty coverage is automatically transferred - 2010 Toyota FJ Cruiser | Warranty, Maitenance, Services Guide - Page 14
months or 20,000 miles, whichever occurs first. Transmission and Transaxle Case and all internal parts, torque converter, clutch cover, transmission mounts, transfer case and all internal parts, engine control computer, seals and gaskets. Front-Wheel-Drive System Final drive housing and all internal - 2010 Toyota FJ Cruiser | Warranty, Maitenance, Services Guide - Page 15
Alteration or tampering, including installation of non-Genuine Toyota Accessories • Lack of or improper maintenance, including use of fluids other than those specified in the Owner's Manual • Installation of non-Genuine Toyota Parts • Airborne chemicals, tree sap, road debris (including stone chips - 2010 Toyota FJ Cruiser | Warranty, Maitenance, Services Guide - Page 16
services such as: • Engine tune-ups • Replacement of fluids and filters • Lubrication • Cleaning and polishing • Replacement of spark plugs and fuses • Replacement of worn wiper blades, brake cost of repairs exceeded the cash value of the vehicle. This exclusion does not apply to the emission control - 2010 Toyota FJ Cruiser | Warranty, Maitenance, Services Guide - Page 17
New Vehicle Limited Warranty DISPUTE RESOLUTION If a dispute arises regarding your warranty coverage, please follow the steps described under "If You Need Assistance" on pages 8-9. Please note that you must use the Dispute Settlement Program (or, in California, the CDSP) before seeking remedies - 2010 Toyota FJ Cruiser | Warranty, Maitenance, Services Guide - Page 18
Federal Emission Control Warranty WHAT IS COVERED AND HOW LONG Emission Defect Warranty WARRANTY Toyota for two years or 24,000 miles from the vehicle's in-service date, whichever occurs first. Additionally, components marked "8/80" in the parts list on pages 17-18 have coverage of eight years or 80 - 2010 Toyota FJ Cruiser | Warranty, Maitenance, Services Guide - Page 19
fuel ratio feedback control system • Cold-start enrichment system • Deceleration control system • Electronic fuel injection system components - Airflow sensor - Engine control module (8/80) - Throttle body - Other components WARRANTY Air Induction System • Intake manifold and intake air surge tank - 2010 Toyota FJ Cruiser | Warranty, Maitenance, Services Guide - Page 20
Federal Emission Control Warranty MAINTENANCE Exhaust Gas Recirculation (EGR) System WARRANTY • EGR gas temperature sensor • EGR valve • Associated parts You are responsible for performance of the required maintenance indicated in the Owner's Manual and this booklet. Toyota will not deny a warranty - 2010 Toyota FJ Cruiser | Warranty, Maitenance, Services Guide - Page 21
a delay, or when a delay is caused by factors beyond the control of Toyota or the dealership. For information on how to obtain service under the Emission Defect Warranty, see page 31, "Obtaining Warranty Service." REPLACEMENT PARTS To ensure optimum performance and maintain the quality built into - 2010 Toyota FJ Cruiser | Warranty, Maitenance, Services Guide - Page 22
(6405J) Attn: Warranty Complaints 401 M Street SW Washington, D.C. 20460 Vehicles equipped with a California Certified Emission Control System that are sold, registered and operated in California or any state that adopts California emission warranty provisions are also covered by the California - 2010 Toyota FJ Cruiser | Warranty, Maitenance, Services Guide - Page 23
and which were not in general use before 1968.) 3) We have performed all emission control system preparations required by Toyota prior to the sale of the vehicle as set forth in Toyota's current pre-delivery service manual. 4) Except as may be provided in Paragraph 5, if this vehicle fails an EPA - 2010 Toyota FJ Cruiser | Warranty, Maitenance, Services Guide - Page 24
to which this warranty applies. Vehicles covered by this warranty are also covered by the Federal Emission Control Warranty (see page 16). The California Air Resources Board (CARB) and Toyota are pleased to explain the emission control system warranty for your 2010 vehicle. In California, new motor - 2010 Toyota FJ Cruiser | Warranty, Maitenance, Services Guide - Page 25
is your LONG-TERM Emission Control System DEFECT WARRANTY. OWNER'S WARRANTY RESPONSIBILITIES You are responsible for performance of the required maintenance indicated in the Owner's Manual and this booklet. Toyota recommends that you retain all receipts covering maintenance on your vehicle, but - 2010 Toyota FJ Cruiser | Warranty, Maitenance, Services Guide - Page 26
equipment parts. Provisions under the "What Is Not Covered" section of the New Vehicle Limited Warranty also apply to this warranty. Air/Fuel Metering System • Engine control computer (engine control module) • Fuel pump • Throttle body Air Induction System • Intake manifold and intake air surge - 2010 Toyota FJ Cruiser | Warranty, Maitenance, Services Guide - Page 27
improper maintenance or repairs is not covered by this warranty. REPLACEMENT PARTS To ensure optimum performance and maintain the quality built into your vehicle's emission control systems, Toyota recommends the use of Genuine Toyota Parts when servicing or repairing the systems. Warranty coverage - 2010 Toyota FJ Cruiser | Warranty, Maitenance, Services Guide - Page 28
agree to a delay, or when a delay is caused by factors beyond the control of Toyota or the dealership. For information on how to obtain service under the Emission Defect Warranty, see page 31, "Obtaining Warranty Service." REPAIR DELAYS If a Toyota dealership is unable to complete repairs on your - 2010 Toyota FJ Cruiser | Warranty, Maitenance, Services Guide - Page 29
follow the steps described under "If You Need Assistance" on pages 8-9. You may also request information from or report complaints to: California Air Resources Board Mobile Source Control Division 9528 Telstar Avenue P.O. Box 8001 El Monte, CA 91734-8001 (800) 242-4450 WARRANTY Your Warranties in - 2010 Toyota FJ Cruiser | Warranty, Maitenance, Services Guide - Page 30
. A separate warranty statement for the tires is in your glove box. To obtain service for a tire defect, take the tire to an authorized dealer of the tire manufacturer. (Refer to your local phone directory for dealer locations.) Your Toyota dealer may also be able to assist you in obtaining warranty - 2010 Toyota FJ Cruiser | Warranty, Maitenance, Services Guide - Page 31
best possible service for your vehicle when you take it to a Toyota dealership. GENERAL INFORMATION You are responsible for ensuring that your Toyota is operated and maintained according to the instructions in the Owner's Manual are not covered under warranty. WARRANTY Your Responsibilities 29 - 2010 Toyota FJ Cruiser | Warranty, Maitenance, Services Guide - Page 32
to meet your vehicle service needs. And because it is linked electronically to Toyota's Parts Distribution Centers, the dealership has quick access to any parts it may not have in stock. WARRANTY Genuine Toyota Parts are covered by their own warranty (see your dealer for details) or the remainder - 2010 Toyota FJ Cruiser | Warranty, Maitenance, Services Guide - Page 33
to drive and there is no Toyota dealership reasonably available to make repairs, you may perform the repairs yourself or have them performed by another automotive service provider. Toyota will reimburse you for any of the repairs that are covered by warranty. To receive reimbursement, present to an - 2010 Toyota FJ Cruiser | Warranty, Maitenance, Services Guide - Page 34
Notes WARRANTY 32 Your Responsibilities - 2010 Toyota FJ Cruiser | Warranty, Maitenance, Services Guide - Page 35
other important information related to vehicle service, you'll find factory-recommended fluid checks and visual inspections. These procedures are explained in the "Vehicle Maintenance and Care" section of the Owner's Manual. Be sure to perform these procedures regularly to ensure the most trouble - 2010 Toyota FJ Cruiser | Warranty, Maitenance, Services Guide - Page 36
should change your vehicle's oil and filter). Failure to do so can cause oil starvation and or oil gelling, which can result in severe damage to your vehicle and require costly repairs that are not covered by the New Vehicle Limited Warranty. Maintenance Providers Maintenance and repair services - 2010 Toyota FJ Cruiser | Warranty, Maitenance, Services Guide - Page 37
to a Toyota dealership, you can be confident that they will use Genuine Toyota parts and have Toyota-trained technicians. • If at six months you have driven less that you obtained Genuine Toyota Service for your vehicle. The dealership will mark the dealer service verification area with the - 2010 Toyota FJ Cruiser | Warranty, Maitenance, Services Guide - Page 38
You should perform these additional maintenance services only if the majority of your fluid checks and visual inspections. These procedures are explained in the ЉVehicle Maintenance and CareЉ section of the Owner's Manual. Be sure to perform these procedures regularly to ensure the most trouble - 2010 Toyota FJ Cruiser | Warranty, Maitenance, Services Guide - Page 39
and dust covers • Check brake lines and hoses • Check brake pads/disc • Check differential oil • Check drive shaft boots • Check engine air filter • Check nuts and bolts on chassis and body • Check steering linkage and boots • Check transfer case oil (4WD models) • Check transmission fluid or oil - 2010 Toyota FJ Cruiser | Warranty, Maitenance, Services Guide - Page 40
roads: 10,000 miles or 12 months Check installation of driver's floor mat Clean cabin air filter Inspect and adjust all fluid levels Replace engine oil and oil filter 1 Rotate tires Visually inspect brake linings/drums and brake pads/discs Note: Driving in heavy traffic, on dirt roads or in urban - 2010 Toyota FJ Cruiser | Warranty, Maitenance, Services Guide - Page 41
at the last oil change, replace engine oil and oil filter.1 Inspect the following: Ball joints and dust covers Brake lines and hoses Drive shaft boots (4WD) Engine coolant 4 Exhaust pipes and mountings Front differential oil (4WD) Radiator and condenser Rear differential oil Steering gear - 2010 Toyota FJ Cruiser | Warranty, Maitenance, Services Guide - Page 42
Check installation of driver's floor mat Clean cabin air filter Inspect and adjust all fluid levels Rotate tires Visually inspect brake linings/drums and brake pads/discs Note: If 0W-20 oil WAS NOT used at the last oil change, replace engine oil and oil filter.1 Note: Driving in heavy traffic, on - 2010 Toyota FJ Cruiser | Warranty, Maitenance, Services Guide - Page 43
Replace front differential oil (4WD) Replace manual transmission oil Replace rear differential oil Replace transfer case oil (4WD) Tighten nuts and bolts on chassis and body DEALER SERVICE VERIFICATION: MAINTENANCE DATE: MILEAGE: 1 2 3 4 5 6 Reset the oil replacement reminder light ("MAINT REQD - 2010 Toyota FJ Cruiser | Warranty, Maitenance, Services Guide - Page 44
installation of driver's floor mat Clean cabin air filter Inspect and adjust all fluid levels Rotate tires Visually inspect brake linings/drums and brake pads/discs Note: If 0W-20 oil WAS NOT used at the last oil change, replace engine oil and oil filter.1 Additional Maintenance Items for Special - 2010 Toyota FJ Cruiser | Warranty, Maitenance, Services Guide - Page 45
at the last oil change, replace engine oil and oil filter.1 Inspect the following: Ball joints and dust covers Brake lines and hoses Drive shaft boots (4WD) Engine coolant 4 Exhaust pipes and mountings Front differential oil (4WD) Radiator and condenser Rear differential oil Steering gear - 2010 Toyota FJ Cruiser | Warranty, Maitenance, Services Guide - Page 46
Check installation of driver's floor mat Clean cabin air filter Inspect and adjust all fluid levels Rotate tires Visually inspect brake linings/drums and brake pads/discs Note: If 0W-20 oil WAS NOT used at the last oil change, replace engine oil and oil filter.1 Note: Driving in heavy traffic, on - 2010 Toyota FJ Cruiser | Warranty, Maitenance, Services Guide - Page 47
clutch fluid (4WD) 4 Replace engine air filter Replace engine oil and oil filter 1 Rotate tires Inspect the following: __ Ball joints and dust covers __ Brake lines and hoses __ Brake linings/drums and brake pads/discs 5 __ Drive belts 6 __ Drive shaft boots (4WD) __ Engine coolant 7 __ Exhaust - 2010 Toyota FJ Cruiser | Warranty, Maitenance, Services Guide - Page 48
installation of driver's floor mat Clean cabin air filter Inspect and adjust all fluid levels Rotate tires Visually inspect brake linings/drums and brake pads/discs Note: If 0W-20 oil WAS NOT used at the last oil change, replace engine oil and oil filter.1 Additional Maintenance Items for Special - 2010 Toyota FJ Cruiser | Warranty, Maitenance, Services Guide - Page 49
last oil change, replace engine oil and oil filter.1 Inspect the following: Ball joints and dust covers Brake lines and hoses Drive belts Drive shaft boots (4WD) Engine coolant 4 Exhaust pipes and mountings Front differential oil (4WD) Radiator and condenser Rear differential oil Steering - 2010 Toyota FJ Cruiser | Warranty, Maitenance, Services Guide - Page 50
Check installation of driver's floor mat Clean cabin air filter Inspect and adjust all fluid levels Rotate tires Visually inspect brake linings/drums and brake pads/discs Note: If 0W-20 oil WAS NOT used at the last oil change, replace engine oil and oil filter.1 Note: Driving in heavy traffic, on - 2010 Toyota FJ Cruiser | Warranty, Maitenance, Services Guide - Page 51
Replace front differential oil (4WD) Replace manual transmission oil Replace rear differential oil Replace transfer case oil (4WD) Tighten nuts and bolts on chassis and body DEALER SERVICE VERIFICATION: MAINTENANCE DATE: MILEAGE: 1 2 3 4 5 6 Reset the oil replacement reminder light ("MAINT REQD - 2010 Toyota FJ Cruiser | Warranty, Maitenance, Services Guide - Page 52
installation of driver's floor mat Clean cabin air filter Inspect and adjust all fluid levels Rotate tires Visually inspect brake linings/drums and brake pads/discs Note: If 0W-20 oil WAS NOT used at the last oil change, replace engine oil and oil filter.1 Additional Maintenance Items for Special - 2010 Toyota FJ Cruiser | Warranty, Maitenance, Services Guide - Page 53
last oil change, replace engine oil and oil filter.1 Inspect the following: Ball joints and dust covers Brake lines and hoses Drive belts Drive shaft boots (4WD) Engine coolant 5 Exhaust pipes and mountings Front differential oil (4WD) Radiator and condenser Rear differential oil Steering - 2010 Toyota FJ Cruiser | Warranty, Maitenance, Services Guide - Page 54
Check installation of driver's floor mat Clean cabin air filter Inspect and adjust all fluid levels Rotate tires Visually inspect brake linings/drums and brake pads/discs Note: If 0W-20 oil WAS NOT used at the last oil change, replace engine oil and oil filter.1 Note: Driving in heavy traffic, on - 2010 Toyota FJ Cruiser | Warranty, Maitenance, Services Guide - Page 55
propeller shaft bolt Replace cabin air filter Replace clutch fluid (4WD) 4 Replace engine air filter Replace engine oil and oil filter 1 Replace spark plugs 5 Rotate tires Inspect the following: __ Ball joints and dust covers __ Brake lines and hoses __ Brake linings/drums and brake pads/discs 6 __ - 2010 Toyota FJ Cruiser | Warranty, Maitenance, Services Guide - Page 56
operations. Automatic Transmission Fluid or Manual Transmission Oil Inspect or replace at specified intervals. When performing inspections, check each component for signs of leakage. If you discover any leakage, have it repaired by a qualified technician immediately. Cabin Air Filter Clean or - 2010 Toyota FJ Cruiser | Warranty, Maitenance, Services Guide - Page 57
damage. Replace any deteriorated or damaged parts and, if necessary, repack the grease -glycol coolant is used, replacement intervals may be different. Driver's Floor Mat • Only use the driver the driver's floor mat upside down. Engine Air Filter Inspect or replace at specified intervals. When - 2010 Toyota FJ Cruiser | Warranty, Maitenance, Services Guide - Page 58
refer to the Owner's Manual. NOTE: Your vehicle is factory filled and certified with Genuine Toyota 0W20 motor oil. For VEHICLES CERTIFIED FOR 0W20 motor oil, the oil change interval is 10,000 miles or 12 months IF 0W20 MOTOR OIL IS BEING USED. If 0W20 is not available, 5W20 mineral oil may be used - 2010 Toyota FJ Cruiser | Warranty, Maitenance, Services Guide - Page 59
operation. Tire Rotation Tires should be rotated according to the instructions in the Owner's Manual. When rotating tires, check for damage and uneven wear. steering wheel. Inspect the linkage for bending and damage and the dust boots for deterioration, cracks and damage. Replace any damaged parts. - 2010 Toyota FJ Cruiser | Warranty, Maitenance, Services Guide - Page 60
Vehicle Identification Model In-service date Selling dealership Key number Body style Mileage at delivery Selling dealership phone number Vehicle Identification Number MAINTENANCE 58 Maintenance Log - 2010 Toyota FJ Cruiser | Warranty, Maitenance, Services Guide - Page 61
Notes MAINTENANCE Maintenance Log 59 - 2010 Toyota FJ Cruiser | Warranty, Maitenance, Services Guide - Page 62
Notes MAINTENANCE 60 Maintenance Log - 2010 Toyota FJ Cruiser | Warranty, Maitenance, Services Guide - Page 63
Notes MAINTENANCE Maintenance Log 61 - 2010 Toyota FJ Cruiser | Warranty, Maitenance, Services Guide - Page 64
Notes MAINTENANCE 62 Maintenance Log - 2010 Toyota FJ Cruiser | Warranty, Maitenance, Services Guide - Page 65
Notes MAINTENANCE Maintenance Log 63 - 2010 Toyota FJ Cruiser | Warranty, Maitenance, Services Guide - Page 66
Notes MAINTENANCE 64 Maintenance Log