2010 Toyota Prius Warranty, Maitenance, Services Guide
2010 Toyota Prius Manual
2010 Toyota Prius manual content summary:
- 2010 Toyota Prius | Warranty, Maitenance, Services Guide - Page 1
MAINTENANCE GUIDE WARRANTY & www.toyota.com oWner inforMation cHanGe forM if your name or address has changed Check one: Same owner, name and/or address has changed New owner, purchased vehicle used Effective date of this information Vehicle Identification Number (required to process change) Mo. - 2010 Toyota Prius | Warranty, Maitenance, Services Guide - Page 2
remove or replace any high-voltage (orange-colored) wiring and connectors. Do not touch the service plug located in the driver's side trim of the trunk. If an accident occurs, do not touch any high-voltage wiring, connectors or parts such as the inverter unit or hybrid vehicle battery assembly. Do - 2010 Toyota Prius | Warranty, Maitenance, Services Guide - Page 3
as you enjoy driving it. This booklet is designed to help. Here you'll find information on Toyota's warranty coverage and maintenance recommendations services available for your vehicle, please visit Toyota's official Web site, www.toyota.com. We wish you many miles of safe and pleasurable driving, - 2010 Toyota Prius | Warranty, Maitenance, Services Guide - Page 4
at a Glance 4 5 7 8 10 Your Warranties in Detail General Warranty Provisions New Vehicle Limited Warranty Federal Emission Control Warranty California Emission Control Warranty Tire Limited Warranty 12 13 17 23 29 Your Responsibilities Operation and Maintenance Obtaining Warranty Service 30 32 2 - 2010 Toyota Prius | Warranty, Maitenance, Services Guide - Page 5
Introduction The Importance of Scheduled Maintenance Maintaining Your Warranty 34 35 Maintenance Log Using the Maintenance Log It Online For your convenience, scheduled maintenance information for your vehicle is also available at www.ToyotaOwnersOnline.com. From the site's home page, go to the - 2010 Toyota Prius | Warranty, Maitenance, Services Guide - Page 6
the back of this booklet if you change your address or if you've purchased this vehicle from a previous owner. To provide you with added protection against unexpected service costs, we offer Toyota Extra Care vehicle service agreements and Toyota Auto Care pre-paid maintenance programs. Both offer - 2010 Toyota Prius | Warranty, Maitenance, Services Guide - Page 7
anti-theft system. When the key is inserted into the ignition switch it transmits an electronic code to an immobilizer computer. The engine will only key codes and service procedures for electronically registering replacement keys is restricted. Only a Toyota dealer or certain bonded/registered - 2010 Toyota Prius | Warranty, Maitenance, Services Guide - Page 8
all registered master keys have been lost. If a Toyota dealer is not available, please refer to www.aloa.org to find a bonded/registered locksmith who performs high security key service. KEEPING THE KEY SAFE Replacing an immobilizer key may be costly. It is advisable to keep a spare master key and - 2010 Toyota Prius | Warranty, Maitenance, Services Guide - Page 9
your Toyota dealer. WARRANTY • The warranty repairs will take longer than one day to complete. • The warrantable condition requires extensive diagnosis. • The parts needed for the warranty repairs are not readily available and your vehicle is inoperative or unsafe to drive. Introduction 7 - 2010 Toyota Prius | Warranty, Maitenance, Services Guide - Page 10
problem or concern - either during or after the warranty reviewed through the program, complete the customer claim form in the Owner's Warranty located on the driver's side corner of the dashboard, under the window) • Current mileage on your vehicle • Name of your Toyota dealership A Toyota customer - 2010 Toyota Prius | Warranty, Maitenance, Services Guide - Page 11
"Lemon Laws" of your state. Please check the appropriate page of the Owner's Warranty Rights Notification booklet for the requirements applicable to date of printing. However, the programs may be changed without notice. For the most current information about the programs, call the Toyota Customer - 2010 Toyota Prius | Warranty, Maitenance, Services Guide - Page 12
Warranty Coverages at a Glance WARRANTY 10 Introduction - 2010 Toyota Prius | Warranty, Maitenance, Services Guide - Page 13
Warranty Coverages at a Glance WARRANTY Introduction 11 - 2010 Toyota Prius | Warranty, Maitenance, Services Guide - Page 14
specific parts or systems, such as the Powertrain Warranty or Emission Performance Warranty, is governed by the coverage set forth in that warranty as well as the General Warranty Provisions. When Warranty Begins The warranty period begins on the vehicle's in-service date, which is the first date - 2010 Toyota Prius | Warranty, Maitenance, Services Guide - Page 15
mounts, seals and gaskets. Front-Wheel-Drive System Final drive housing and all internal parts, axle shafts, drive shafts, constant velocity joints, front hub and bearings, seals and gaskets. WARRANTY Hybrid System Warranty This warranty covers repairs needed to correct defects in materials - 2010 Toyota Prius | Warranty, Maitenance, Services Guide - Page 16
WHAT IS NOT COVERED Restraint Systems Warranty WARRANTY This warranty covers repairs needed to correct defects in materials or workmanship of any seatbelt or air bag system supplied by Toyota, subject to the exceptions indicated under "What Is Not Covered" on pages 14-15. Coverage is for 60 - 2010 Toyota Prius | Warranty, Maitenance, Services Guide - Page 17
New Vehicle Limited Warranty Maintenance Expense Normal maintenance services such as: • Engine tune-ups • Replacement of fluids and filters • Lubrication • Cleaning and polishing • Replacement of spark plugs and fuses • Replacement of worn wiper blades, brake pads/linings and clutch linings - 2010 Toyota Prius | Warranty, Maitenance, Services Guide - Page 18
Act. You may also be required to use the Dispute Settlement Program or CDSP before seeking remedies under the "Lemon Laws" of your state. Please check the appropriate page of the Owner's Warranty Rights Notification booklet (located in your glove box) for the requirements applicable to your state - 2010 Toyota Prius | Warranty, Maitenance, Services Guide - Page 19
the right to use your vehicle - under local, state or federal law. This warranty is in effect for two years or 24,000 miles from the vehicle's in-service date, whichever occurs first. Additionally, components marked "8/80" in the parts list on pages 18-19 have coverage of eight years or 80,000 miles - 2010 Toyota Prius | Warranty, Maitenance, Services Guide - Page 20
PARTS LIST Air/Fuel Metering System • Air/fuel ratio feedback control system • Electronic fuel injection system components - Airflow sensor - Engine control module (8/80) - Throttle body - Other components WARRANTY • The use of replacement parts not certified in accordance with aftermarket parts - 2010 Toyota Prius | Warranty, Maitenance, Services Guide - Page 21
• Hybrid battery* • Hybrid control module (power management control module) (8/80)* • Inverter with converter* • Motor • System main relay and battery current sensor Positive Crankcase Ventilation (PCV) System WARRANTY • Oil filler cap • PCV valve or orifice Other Parts Used in Above Systems - 2010 Toyota Prius | Warranty, Maitenance, Services Guide - Page 22
indicated in the Owner's Manual and this booklet. Toyota will not deny a warranty claim solely because you systems, Toyota recommends the use of Genuine Toyota Parts when servicing or repairing the systems. Warranty coverage is not dependent upon the use of any particular brand of replacement parts - 2010 Toyota Prius | Warranty, Maitenance, Services Guide - Page 23
. For information on how to obtain service under the Emission Defect Warranty, see page 32, "Obtaining Warranty Service." IF YOU HAVE QUESTIONS If you have Attn: Warranty Complaints 401 M Street SW Washington, D.C. 20460 Vehicles equipped with a California Certified Emission Control System that - 2010 Toyota Prius | Warranty, Maitenance, Services Guide - Page 24
service as a company car or demonstrator prior to delivery. The Emission Performance Warranty period commenced on the date the vehicle was first placed into service, which was: Month Day Year Note: The dealership makes no representation or warranty that the emission control system or any part - 2010 Toyota Prius | Warranty, Maitenance, Services Guide - Page 25
ignition system, catalytic converter and engine computer. Also included may be hoses, belts, connectors and other emissions-related assemblies. Where a warrantable condition exists, Toyota will repair your vehicle at no cost to you, including diagnosis, parts and labor. WARRANTY Your Warranties in - 2010 Toyota Prius | Warranty, Maitenance, Services Guide - Page 26
a smog-check test, all necessary repairs and adjustments will be made by Toyota to ensure that your vehicle passes the test. This is your Emission Control System PERFORMANCE WARRANTY. • If an emissions-related part listed on pages 18-19 is defective, the part will be repaired or replaced by Toyota - 2010 Toyota Prius | Warranty, Maitenance, Services Guide - Page 27
Customer Experience Center at (800) 331-4331 or the California Air Resources Board, Mobile Source Control Division, at 9528 Telstar Avenue, P.O. Box 8001, El Monte, CA 91734-8001. WARRANTY Air/Fuel Metering System • Engine control computer (engine control module) • Fuel pump • Throttle body Air - 2010 Toyota Prius | Warranty, Maitenance, Services Guide - Page 28
a service provider other than a Toyota dealership for maintenance and repairs. However, any failure or noncompliance caused by improper maintenance or repairs is not covered by this warranty. WARRANTY • The use of replacement parts not certified in accordance with aftermarket parts certification - 2010 Toyota Prius | Warranty, Maitenance, Services Guide - Page 29
maintain the quality built into your vehicle's emission control systems, Toyota recommends the use of Genuine Toyota Parts when servicing or repairing the systems. Warranty coverage is not dependent upon the use of any particular brand of replacement parts and you may elect to use non-Genuine Toyota - 2010 Toyota Prius | Warranty, Maitenance, Services Guide - Page 30
questions or concerns about your vehicle's California emission warranty coverage, please follow the steps described under "If You Need Assistance" on pages 8-9. You may also request information from or report complaints to: California Air Resources Board Mobile Source Control Division 9528 Telstar - 2010 Toyota Prius | Warranty, Maitenance, Services Guide - Page 31
tire manufacturer. (Refer to your local phone directory for dealer locations.) Your Toyota dealer may also be able to assist you in obtaining warranty service from the manufacturer. For additional warranty information or service assistance, contact the tire manufacturer directly. ORIGINAL EQUIPMENT - 2010 Toyota Prius | Warranty, Maitenance, Services Guide - Page 32
according to the instructions in the Owner's Manual and this booklet. You should keep detailed records of vehicle maintenance, since under some circumstances they may be required for warranty coverage. These records should include date of service, mileage at time of service and a description of - 2010 Toyota Prius | Warranty, Maitenance, Services Guide - Page 33
and Maintenance REPLACEMENT PARTS Warranty coverage is not dependent upon the use of any particular brand of replacement parts. However, Toyota recommends using only Genuine Toyota Parts when you need to replace a part on your vehicle. Like all Toyota products, Genuine Toyota Parts are built - 2010 Toyota Prius | Warranty, Maitenance, Services Guide - Page 34
a warranted part. EMERGENCY REPAIRS If your vehicle is inoperable or unsafe to drive and there is no Toyota dealership reasonably available to make vehicle outside the United States, U.S. territories and Canada and need warranty service, contact a local Toyota dealership. Please note, however, that - 2010 Toyota Prius | Warranty, Maitenance, Services Guide - Page 35
Notes WARRANTY Your Responsibilities 33 - 2010 Toyota Prius | Warranty, Maitenance, Services Guide - Page 36
other important information related to vehicle service, you'll find factory-recommended fluid checks and visual inspections. These procedures are explained in the "Vehicle Maintenance and Care" section of the Owner's Manual. Be sure to perform these procedures regularly to ensure the most trouble - 2010 Toyota Prius | Warranty, Maitenance, Services Guide - Page 37
Your Warranty IMPORTANT MAINTENANCE INFORMATION It is especially important to both routinely check your vehicle's engine oil level (once a month) and regularly replace the engine oil and oil filter (see the Maintenance Log section of this booklet to determine how often you should change your - 2010 Toyota Prius | Warranty, Maitenance, Services Guide - Page 38
will mark the dealer service verification area with the following stamp (which may be customized with the dealership's name): Miles or Months? Toyota recommends obtaining scheduled maintenance for your vehicle every 5,000 miles or six months, whichever comes first. For example: • If you drive 5,000 - 2010 Toyota Prius | Warranty, Maitenance, Services Guide - Page 39
requires ongoing general maintenance such as fluid checks and visual inspections. These procedures are explained in the ЉVehicle Maintenance and CareЉ section of the Owner's Manual. Be sure to perform these procedures regularly to ensure the most trouble-free operation of your vehicle. MAINTENANCE - 2010 Toyota Prius | Warranty, Maitenance, Services Guide - Page 40
miles or 12 months Check installation of driver's floor mat Clean cabin air filter (solar power ventilation system only) Inspect and adjust all fluid levels Replace engine oil and oil filter 1 Rotate tires Visually inspect brake linings/drums and brake pads/discs Note: Driving in heavy traffic, on - 2010 Toyota Prius | Warranty, Maitenance, Services Guide - Page 41
18 months Check installation of driver's floor mat Clean cabin air filter (except solar power ventilation system) Inspect and adjust all fluid levels Rotate tires Visually inspect brake linings/drums and brake pads/discs Note: If 0W-20 oil WAS NOT used at the last oil change, replace engine oil and - 2010 Toyota Prius | Warranty, Maitenance, Services Guide - Page 42
,000 miles or 24 months Check installation of driver's floor mat Inspect and adjust all fluid levels Replace cabin air filter (solar power ventilation system only) Replace engine oil and oil filter 1 Rotate tires Visually inspect brake linings/drums and brake pads/discs Additional Maintenance Items - 2010 Toyota Prius | Warranty, Maitenance, Services Guide - Page 43
cabin air filter (except solar power ventilation system) Replace engine air filter Replace engine oil and oil filter 1 Rotate tires Inspect the following: __ __ __ __ Automatic transmission fluid Ball joints and dust covers Brake lines and hoses Brake linings/drums and brake pads/discs 3 __ Drive - 2010 Toyota Prius | Warranty, Maitenance, Services Guide - Page 44
and body Replace engine oil and oil filter 1 Extensive idling and/or low speed driving for a long distance such as police, taxi or door-to-door delivery use: Replace engine oil and oil filter 1 MAINTENANCE DEALER SERVICE VERIFICATION: DEALER SERVICE VERIFICATION: DATE: MILEAGE: DATE - 2010 Toyota Prius | Warranty, Maitenance, Services Guide - Page 45
54 months Check installation of driver's floor mat Clean cabin air filter (except solar power ventilation system) Inspect and adjust all fluid levels Rotate tires Visually inspect brake linings/drums and brake pads/discs Note: If 0W-20 oil WAS NOT used at the last oil change, replace engine oil and - 2010 Toyota Prius | Warranty, Maitenance, Services Guide - Page 46
miles or 60 months Check installation of driver's floor mat Clean cabin air filter (solar power ventilation system only) Inspect and adjust all fluid levels Replace engine oil and oil filter 1 Rotate tires Visually inspect brake linings/drums and brake pads/discs Note: Driving in heavy traffic, on - 2010 Toyota Prius | Warranty, Maitenance, Services Guide - Page 47
adjust all fluid levels Replace cabin air filter Replace engine air filter Replace engine oil and oil filter 1 Rotate tires Inspect the following: __ __ __ __ Automatic transmission fluid Ball joints and dust covers Brake lines and hoses Brake linings/drums and brake pads/discs 3 __ Drive shaft - 2010 Toyota Prius | Warranty, Maitenance, Services Guide - Page 48
miles or 84 months Check installation of driver's floor mat Clean cabin air filter (solar power ventilation system only) Inspect and adjust all fluid levels Replace engine oil and oil filter 1 Rotate tires Visually inspect brake linings/drums and brake pads/discs Note: Driving in heavy traffic, on - 2010 Toyota Prius | Warranty, Maitenance, Services Guide - Page 49
90 months Check installation of driver's floor mat Clean cabin air filter (except solar power ventilation system) Inspect and adjust all fluid levels Rotate tires Visually inspect brake linings/drums and brake pads/discs Note: If 0W-20 oil WAS NOT used at the last oil change, replace engine oil and - 2010 Toyota Prius | Warranty, Maitenance, Services Guide - Page 50
,000 miles or 96 months Check installation of driver's floor mat Inspect and adjust all fluid levels Replace cabin air filter (solar power ventilation system only) Replace engine oil and oil filter 1 Rotate tires Visually inspect brake linings/drums and brake pads/discs Additional Maintenance Items - 2010 Toyota Prius | Warranty, Maitenance, Services Guide - Page 51
cabin air filter (except solar power ventilation system) Replace engine air filter Replace engine oil and oil filter 1 Rotate tires Inspect the following: __ __ __ __ Automatic transmission fluid Ball joints and dust covers Brake lines and hoses Brake linings/drums and brake pads/discs 3 __ Drive - 2010 Toyota Prius | Warranty, Maitenance, Services Guide - Page 52
Conditions 2 Driving on dirt roads or dusty roads: 100,000 miles or 120 months Check installation of driver's floor mat Inspect and adjust all fluid levels Replace cabin air filter (solar power ventilation system only) Replace engine oil and oil filter 1 Replace engine/inverter coolant 3 Rotate - 2010 Toyota Prius | Warranty, Maitenance, Services Guide - Page 53
126 months Check installation of driver's floor mat Clean cabin air filter (except solar power ventilation system) Inspect and adjust all fluid levels Rotate tires Visually inspect brake linings/drums and brake pads/discs Note: If 0W-20 oil WAS NOT used at the last oil change, replace engine oil and - 2010 Toyota Prius | Warranty, Maitenance, Services Guide - Page 54
miles or 132 months Check installation of driver's floor mat Clean cabin air filter (solar power ventilation system only) Inspect and adjust all fluid levels Replace engine oil and oil filter 1 Rotate tires Visually inspect brake linings/drums and brake pads/discs Note: Driving in heavy traffic, on - 2010 Toyota Prius | Warranty, Maitenance, Services Guide - Page 55
levels Replace cabin air filter Replace engine air filter Replace engine oil and oil filter 1 Replace spark plugs 3 Rotate tires Inspect the following: __ __ __ __ Automatic transmission fluid Ball joints and dust covers Brake lines and hoses Brake linings/drums and brake pads/discs 4 __ Drive - 2010 Toyota Prius | Warranty, Maitenance, Services Guide - Page 56
operations. Automatic Transmission Fluid Inspect at specified intervals. When performing inspections, check each component for signs of leakage. If you discover any leakage, have it repaired by a qualified technician immediately. Cabin Air Filter Clean or replace at specified intervals. Driving in - 2010 Toyota Prius | Warranty, Maitenance, Services Guide - Page 57
Items Drive Shaft Boots Check the drive shaft boots and clamps for cracks, deterioration and damage. Replace any deteriorated or damaged parts and, if necessary, repack the grease. A qualified technician should perform these operations. Engine/Inverter Coolant Drain the cooling system and - 2010 Toyota Prius | Warranty, Maitenance, Services Guide - Page 58
0W20 is not available, 5W20 mineral oil may be used. However, it must be replaced at A 5,000 miles or 6 month INTERVAL with 0W20 motor oil. For customers who primarily drive their vehicle under any of the listed Special Operating Conditions, the motor oil and filter should be replaced at 5,000 miles - 2010 Toyota Prius | Warranty, Maitenance, Services Guide - Page 59
, cracks and damage. Replace any damaged parts. A qualified technician should perform these operations. Tire Rotation Tires should be rotated according to the instructions in the Owner's Manual. When rotating tires, check for damage and uneven wear. Replace if necessary. MAINTENANCE 57 - 2010 Toyota Prius | Warranty, Maitenance, Services Guide - Page 60
Vehicle Identification Model In-service date Selling dealership Key number Body style Mileage at delivery Selling dealership phone number Vehicle Identification Number MAINTENANCE 58 Maintenance Log - 2010 Toyota Prius | Warranty, Maitenance, Services Guide - Page 61
Notes MAINTENANCE Maintenance Log 59 - 2010 Toyota Prius | Warranty, Maitenance, Services Guide - Page 62
Notes MAINTENANCE 60 Maintenance Log - 2010 Toyota Prius | Warranty, Maitenance, Services Guide - Page 63
Notes MAINTENANCE Maintenance Log 61 - 2010 Toyota Prius | Warranty, Maitenance, Services Guide - Page 64
Notes MAINTENANCE 62 Maintenance Log - 2010 Toyota Prius | Warranty, Maitenance, Services Guide - Page 65
Notes MAINTENANCE Maintenance Log 63 - 2010 Toyota Prius | Warranty, Maitenance, Services Guide - Page 66
Notes MAINTENANCE 64 Maintenance Log