2011 Toyota Highlander Owners Manual - Page 496

4-3. Do-it-yourself maintenance Air conditioning filter The air conditioning filter must be changed regularly to maintain air conditioning efficiency. n Removal method STEP 1 Vehicles without smart key system: Turn the engine switch OFF. Vehicles with smart key system: Turn the "ENGINE START STOP" switch OFF. Open the glove box. Slide off the damper. STEP 2 STEP 3 Push each side of the glove box to release the pins. Then pull the glove box down toward you. STEP 4 Lift up the cover. 470