2011 Toyota Highlander Owners Manual - Page 522
2011 Toyota Highlander Manual
Page 522 highlights
5-1. Essential information Emergency towing If a tow truck is not available, in an emergency your vehicle may be temporarily towed using a cable or chain secured to the emergency towing eyelet(s). This should only be attempted on hard surfaced roads for short distances below 18 mph (30 km/h). A driver must be in the vehicle to steer and operate the brakes. The vehicle's wheels, drive train, axles, steering and brakes must be in good condition. Towing eyelets n Emergency towing procedure STEP 1 Release the parking brake. STEP 2 Shift the shift lever to N. STEP 3 Vehicles without smart key system: Turn the engine switch to "ACC" (hybrid system off) or "ON" (hybrid system operating) position. Vehicles with smart key system: Turn the "POWER" switch to ACCESSORY (hybrid system off) mode or ON (hybrid system operating) mode. 504