2011 Toyota Matrix Warranty, Maitenance, Services Guide
2011 Toyota Matrix Manual
2011 Toyota Matrix manual content summary:
- 2011 Toyota Matrix | Warranty, Maitenance, Services Guide - Page 1
MATRIX 2 0 1 1 MaIntEnanCE GUIDE warranty & www.toyota.com OwnEr InfOrmaTIOn ChangE fOrm If your name or address has changed Check one: Same owner, name and/or address has changed New owner, purchased vehicle used Effective date of this information Vehicle Identification Number (required to - 2011 Toyota Matrix | Warranty, Maitenance, Services Guide - Page 2
are in. For more information about our vehicles, our company or the products and services available for your vehicle, please visit Toyota's official Web site, www.toyota.com. We wish you many miles of safe and pleasurable driving, and we look forward to serving you in the years ahead. Welcome to - 2011 Toyota Matrix | Warranty, Maitenance, Services Guide - Page 3
Down the Road The Immobilizer Key Transportation Assistance If You Need Assistance Warranty Coverages at a Glance 4 5 7 8 10 Your Warranties in Detail General Warranty Provisions New Vehicle Limited Warranty Federal Emission Control Warranty California Emission Control Warranty Tire Limited - 2011 Toyota Matrix | Warranty, Maitenance, Services Guide - Page 4
, scheduled maintenance information for your vehicle is also available at www.ToyotaOwnersOnline.com. From the site's home page, go to the "Scheduled Maintenance" link. Then select your vehicle's model name, model year and current time or mileage. You'll be able to instantly view the recommended - 2011 Toyota Matrix | Warranty, Maitenance, Services Guide - Page 5
the back of this booklet if you change your address or if you've purchased this vehicle from a previous owner. To provide you with added protection against unexpected service costs, we offer Toyota Extra Care vehicle service agreements and Toyota Auto Care pre-paid maintenance programs. Both offer - 2011 Toyota Matrix | Warranty, Maitenance, Services Guide - Page 6
The engine will only start if the code in the key matches the code in the immobilizer. If the code does not match, the immobilizer disables the ignition and fuel to key codes and service procedures for electronically registering replacement keys is restricted. Only a Toyota dealer or certain bonded/ - 2011 Toyota Matrix | Warranty, Maitenance, Services Guide - Page 7
that will both open the doors and start the engine), one of the master keys is required. To make Toyota dealer is not available, please refer to www.aloa.org to find a bonded/registered locksmith who performs high security key service. KEEPING THE KEY SAFE Replacing an immobilizer key may be costly - 2011 Toyota Matrix | Warranty, Maitenance, Services Guide - Page 8
be kept overnight due to dealer or owner scheduling conflicts. The Transportation Assistance Policy applies for the duration of the New Vehicle Limited Warranty. The policy applies to all 2011 model-year Toyotas sold and serviced by authorized Toyota dealerships in the mainland United States and - 2011 Toyota Matrix | Warranty, Maitenance, Services Guide - Page 9
request that your case be reviewed through the program, complete the customer claim form in the Owner's Warranty Rights Notification booklet ( mileage on your Toyota and the names of your selling and servicing dealerships. Step 1 Discuss the situation with a dealership manager, such as the service - 2011 Toyota Matrix | Warranty, Maitenance, Services Guide - Page 10
brochure about the program is found in your glove box. For additional information, call the Toyota Please check the appropriate page of the Owner's Warranty Rights Notification booklet for the be changed without notice. For the most current information about the programs, call the Toyota Customer - 2011 Toyota Matrix | Warranty, Maitenance, Services Guide - Page 11
Warranty Coverages at a Glance WARRANTY 10 Introduction - 2011 Toyota Matrix | Warranty, Maitenance, Services Guide - Page 12
be made by the servicing Toyota dealership and/or Toyota. Parts scheduled to be replaced as required maintenance are warranted until their first replacement only. Which Vehicles Are Covered These warranties apply to all 2011 model year Matrix vehicles distributed by Toyota that are originally sold - 2011 Toyota Matrix | Warranty, Maitenance, Services Guide - Page 13
by Toyota, subject to the exceptions indicated under "What Is Not Covered" on pages 13-14. Coverage is for 60 months or 60,000 miles, whichever occurs first. Engine Cylinder block and head and all internal parts, timing gears and gaskets, timing chain/belt and cover, flywheel, valve covers, oil pan - 2011 Toyota Matrix | Warranty, Maitenance, Services Guide - Page 14
the Owner's Manual • Installation of non-Genuine Toyota Parts • Airborne chemicals, tree sap, road debris (including stone chips), rail dust, salt, hail, floods, wind storms, lightning and other environmental conditions • Water contamination This warranty also does not cover the following: Towing - 2011 Toyota Matrix | Warranty, Maitenance, Services Guide - Page 15
maintenance services such as: • Engine tune-ups • Replacement of fluids and filters • claim in lieu of repairs because the cost of repairs exceeded the cash value of the vehicle. This exclusion does or liability in connection with this vehicle. Toyota shall not be liable for incidental or - 2011 Toyota Matrix | Warranty, Maitenance, Services Guide - Page 16
to use the Dispute Settlement Program or CDSP before seeking remedies under the "Lemon Laws" of your state. Please check the appropriate page of the Owner's Warranty Rights Notification booklet (located in your glove box) for the requirements applicable to your state. Your Warranties in Detail 15 - 2011 Toyota Matrix | Warranty, Maitenance, Services Guide - Page 17
COVERED AND HOW LONG Emission Defect Warranty Toyota warrants that your vehicle: • Was designed, built and equipped to conform at the time of sale by an EPA-approved emissions test. • This failure results or service date, whichever occurs first. Additionally, components marked "8/80" in the parts - 2011 Toyota Matrix | Warranty, Maitenance, Services Guide - Page 18
not equivalent in quality or design to original equipment parts. Provisions under the "What Is Not Covered" section of the New Vehicle Limited Warranty also apply to this warranty. WARRANTY PARTS LIST Air/Fuel Metering System • Air/fuel ratio feedback control system • Cold-start enrichment system - 2011 Toyota Matrix | Warranty, Maitenance, Services Guide - Page 19
Emission Control Warranty WARRANTY MAINTENANCE Exhaust Gas Recirculation (EGR) System • EGR gas temperature sensor • EGR valve • Associated parts You are responsible for performance of the required maintenance indicated in the Owner's Manual and this booklet. Toyota will not deny a warranty claim - 2011 Toyota Matrix | Warranty, Maitenance, Services Guide - Page 20
vehicle to an authorized Toyota dealership and present a copy of the emissions test report. Also, Service." REPLACEMENT PARTS To ensure optimum performance and maintain the quality built into your vehicle's emission control systems, Toyota recommends the use of Genuine Toyota Parts when servicing - 2011 Toyota Matrix | Warranty, Maitenance, Services Guide - Page 21
Control System that are sold, registered and operated in California or any state that adopts California emission warranty provisions are also covered by the California Emission Control Warranty (see page 22). Currently, Connecticut, Maine, Maryland, Massachusetts, New Jersey, New Mexico, Oregon - 2011 Toyota Matrix | Warranty, Maitenance, Services Guide - Page 22
prior to the sale of the vehicle as set forth in Toyota's current pre-delivery service manual. 4) Except as may be provided in Paragraph 5, if this vehicle fails an EPA-approved emissions test within three months or 4,000 miles (whichever comes first) of delivery to the ultimate purchaser, and - 2011 Toyota Matrix | Warranty, Maitenance, Services Guide - Page 23
as the fuel injection system, ignition system, catalytic converter and engine computer. Also included may be hoses, belts, connectors and other emissions-related assemblies. Where a warrantable condition exists, Toyota will repair your vehicle at no cost to you, including diagnosis, parts and labor - 2011 Toyota Matrix | Warranty, Maitenance, Services Guide - Page 24
RESPONSIBILITIES You are responsible for performance of the required maintenance indicated in the Owner's Manual and this booklet. Toyota recommends that you retain all receipts covering maintenance on your vehicle, but Toyota cannot deny warranty coverage solely for the lack of receipts or your - 2011 Toyota Matrix | Warranty, Maitenance, Services Guide - Page 25
Covered" section of the New Vehicle Limited Warranty also apply to this warranty. Air/Fuel Metering System • Engine control computer (engine control module) • Throttle body Air Induction System • Intake manifold and intake air surge tank Catalyst System • Exhaust center pipe on models equipped - 2011 Toyota Matrix | Warranty, Maitenance, Services Guide - Page 26
maintenance indicated in the Owner's Manual and this booklet. Toyota will not deny a covered by this warranty. REPLACEMENT PARTS To ensure optimum performance and maintain the quality built into your vehicle's emission control systems, Toyota recommends the use of Genuine Toyota Parts when servicing - 2011 Toyota Matrix | Warranty, Maitenance, Services Guide - Page 27
your vehicle to an authorized Toyota dealership and present a copy of the smog-check test report. Also, take your maintenance Toyota or the dealership. For information on how to obtain service under the Emission Defect Warranty, see page 31, "Obtaining Warranty Service." REPAIR DELAYS If a Toyota - 2011 Toyota Matrix | Warranty, Maitenance, Services Guide - Page 28
California Emission Control Warranty WARRANTY IF YOU HAVE QUESTIONS If you have questions or concerns about your vehicle's California emission warranty coverage, please follow the steps described under "If You Need Assistance" on pages 8-9. You may also request information from or report complaints - 2011 Toyota Matrix | Warranty, Maitenance, Services Guide - Page 29
Warranty WARRANTY OBTAINING WARRANTY SERVICE The tires that come as original equipment on your vehicle are warranted by their manufacturer and not Toyota. A separate warranty statement for the tires is in your glove box. To obtain service for a tire defect, take the tire to an authorized dealer - 2011 Toyota Matrix | Warranty, Maitenance, Services Guide - Page 30
your Toyota is operated and maintained according to the instructions in the Owner's Manual and this booklet. You should keep detailed records of vehicle maintenance, since under some circumstances they may be required for warranty coverage. These records should include date of service, mileage at - 2011 Toyota Matrix | Warranty, Maitenance, Services Guide - Page 31
an extensive inventory of Genuine Toyota Parts to meet your vehicle service needs. And because it is linked electronically to Toyota's Parts Distribution Centers, the dealership has quick access to any parts it may not have in stock. Genuine Toyota Parts are covered by their own warranty (see - 2011 Toyota Matrix | Warranty, Maitenance, Services Guide - Page 32
. You do not have to pay for towing to the nearest Toyota dealership if your vehicle is inoperable due to failure of a warranted part. EMERGENCY REPAIRS If your vehicle is inoperable or unsafe to drive and there is no Toyota dealership reasonably available to make repairs, you may perform the - 2011 Toyota Matrix | Warranty, Maitenance, Services Guide - Page 33
obtaining the highest level of performance, safety and reliability from your Toyota. It can also increase your vehicle's resale value. The following and Care" section of the Owner's Manual. Be sure to perform these procedures regularly to ensure the most trouble-free operation of your vehicle. With - 2011 Toyota Matrix | Warranty, Maitenance, Services Guide - Page 34
should change your vehicle's oil and filter). Failure to do so can cause oil starvation and or oil gelling, which can result in severe damage to your vehicle and require costly repairs that are not covered by the New Vehicle Limited Warranty. Maintenance Providers Maintenance and repair services - 2011 Toyota Matrix | Warranty, Maitenance, Services Guide - Page 35
's resale value. This booklet presents Toyota's maintenance recommendations in convenient checklists, so you can easily see what type of maintenance your vehicle needs and document that the work was performed. To ensure that your vehicle receives first-quality service and parts, Toyota recommends - 2011 Toyota Matrix | Warranty, Maitenance, Services Guide - Page 36
coarse abrasives to clean your wheels. MAINTENANCE Engine Oil Selection Please refer to your Owner's Manual for the specific oil viscosity rating recommended for your vehicle/engine type. Additional Maintenance In addition to scheduled maintenance, your Toyota requires ongoing general maintenance - 2011 Toyota Matrix | Warranty, Maitenance, Services Guide - Page 37
levels Replace engine oil and filter 1 Rotate tires Visually inspect brake linings/drums and brake pads/discs Additional Maintenance Items for Special Operating Conditions 2 Driving on dirt roads or dusty roads: Inspect ball joints and dust covers Inspect drive shaft boots Inspect engine air filter - 2011 Toyota Matrix | Warranty, Maitenance, Services Guide - Page 38
or dusty roads: 2 Inspect engine air filter Tighten nuts and bolts on chassis and body Driving while towing: SCHEDULE A NON-SYNTHETIC OIL Replace rear differential oil (4WD) Replace transfer case oil (4WD) Tighten nuts and bolts on chassis and body DEALER SERVICE VERIFICATION: DATE: MILEAGE - 2011 Toyota Matrix | Warranty, Maitenance, Services Guide - Page 39
levels Replace engine oil and filter 1 Rotate tires Visually inspect brake linings/drums and brake pads/discs Additional Maintenance Items for Special Operating Conditions 2 Driving on dirt roads or dusty roads: Inspect ball joints and dust covers Inspect drive shaft boots Inspect engine air filter - 2011 Toyota Matrix | Warranty, Maitenance, Services Guide - Page 40
cabin air filter Replace engine air filter Replace engine oil and filter 1 Rotate tires Inspect the following: Ball joints and dust covers Brake lines and hoses Brake linings/drums and brake pads/discs Drive shaft boots Engine coolant 5 Exhaust pipes and mountings Front differential oil Fuel - 2011 Toyota Matrix | Warranty, Maitenance, Services Guide - Page 41
all fluid levels Replace engine oil and oil filter 1 Rotate tires Visually inspect brake linings/drums and brake pads/discs Additional Maintenance Items for Special Operating Conditions 2 Driving on dirt roads or dusty roads: Inspect ball joints and dust covers Inspect drive shaft boots Inspect - 2011 Toyota Matrix | Warranty, Maitenance, Services Guide - Page 42
or dusty roads: 2 Inspect engine air filter Tighten nuts and bolts on chassis and body Driving while towing: SCHEDULE A NON-SYNTHETIC OIL Replace rear differential oil (4WD) Replace transfer case oil (4WD) Tighten nuts and bolts on chassis and body DEALER SERVICE VERIFICATION: DATE: MILEAGE - 2011 Toyota Matrix | Warranty, Maitenance, Services Guide - Page 43
all fluid levels Replace engine oil and oil filter 1 Rotate tires Visually inspect brake linings/drums and brake pads/discs Additional Maintenance Items for Special Operating Conditions 2 Driving on dirt roads or dusty roads: Inspect ball joints and dust covers Inspect drive shaft boots Inspect - 2011 Toyota Matrix | Warranty, Maitenance, Services Guide - Page 44
levels Re-torque propeller shaft bolt (4WD) Replace cabin air filter Replace engine air filter Replace engine oil and oil filter 1 Rotate tires Inspect the following: __ Ball joints and dust covers __ Brake lines and hoses __ Brake linings/drums and brake pads/discs 4 __ Drive belts 5 __ Drive - 2011 Toyota Matrix | Warranty, Maitenance, Services Guide - Page 45
all fluid levels Replace engine oil and oil filter 1 Rotate tires Visually inspect brake linings/drums and brake pads/discs Additional Maintenance Items for Special Operating Conditions 2 Driving on dirt roads or dusty roads: Inspect ball joints and dust covers Inspect drive shaft boots Inspect - 2011 Toyota Matrix | Warranty, Maitenance, Services Guide - Page 46
or dusty roads: 2 Inspect engine air filter Tighten nuts and bolts on chassis and body SCHEDULE A NON-SYNTHETIC OIL Driving while towing: Replace rear differential oil (4WD) Replace transfer case oil (4WD) Tighten nuts and bolts on chassis and body DEALER SERVICE VERIFICATION: DATE: MILEAGE - 2011 Toyota Matrix | Warranty, Maitenance, Services Guide - Page 47
all fluid levels Replace engine oil and oil filter 1 Rotate tires Visually inspect brake linings/drums and brake pads/discs Additional Maintenance Items for Special Operating Conditions 2 Driving on dirt roads or dusty roads: Inspect ball joints and dust covers Inspect drive shaft boots Inspect - 2011 Toyota Matrix | Warranty, Maitenance, Services Guide - Page 48
(4WD) Replace cabin air filter Replace engine air filter Replace engine oil and oil filter 1 Rotate tires Inspect the following: Ball joints and dust covers Brake lines and hoses Brake linings/drums and brake pads/discs Drive belts Drive shaft boots Engine coolant 5 Exhaust pipes and mountings - 2011 Toyota Matrix | Warranty, Maitenance, Services Guide - Page 49
fluid levels Replace engine coolant 4 Replace engine oil and oil filter 1 Rotate tires Visually inspect brake linings/drums and brake pads/discs Additional Maintenance Items for Special Operating Conditions 2 Driving on dirt roads or dusty roads: Inspect ball joints and dust covers Inspect drive - 2011 Toyota Matrix | Warranty, Maitenance, Services Guide - Page 50
or dusty roads: 2 Inspect engine air filter Tighten nuts and bolts on chassis and body SCHEDULE A NON-SYNTHETIC OIL Driving while towing: Replace rear differential oil (4WD) Replace transfer case oil (4WD) Tighten nuts and bolts on chassis and body DEALER SERVICE VERIFICATION: DATE: MILEAGE - 2011 Toyota Matrix | Warranty, Maitenance, Services Guide - Page 51
all fluid levels Replace engine oil and oil filter 1 Rotate tires Visually inspect brake linings/drums and brake pads/discs Additional Maintenance Items for Special Operating Conditions 2 Driving on dirt roads or dusty roads: Inspect ball joints and dust covers Inspect drive shaft boots Inspect - 2011 Toyota Matrix | Warranty, Maitenance, Services Guide - Page 52
's floor mat Inspect and adjust all fluid levels Re-torque propeller shaft bolt (4WD) Replace cabin air filter Replace engine air filter Replace engine oil and oil filter 1 Replace spark plugs 4 Rotate tires Inspect the following: __ Ball joints and dust covers __ Brake lines and hoses __ Brake - 2011 Toyota Matrix | Warranty, Maitenance, Services Guide - Page 53
levels Replace engine oil and filter 1 Rotate tires Visually inspect brake linings/drums and brake pads/discs Additional Maintenance Items for Special Operating Conditions 2 Driving on dirt roads or dusty roads: Inspect ball joints and dust covers Inspect drive shaft boots Inspect engine air filter - 2011 Toyota Matrix | Warranty, Maitenance, Services Guide - Page 54
(4WD) Rotate tires Visually inspect brake linings/drums and brake pads/discs Note: If 0W-20 oil WAS NOT used at the last oil change, replace engine oil and oil filter.1 Inspect the following: Ball joints and dust covers Brake lines and hoses Drive shaft boots Engine coolant 4 Exhaust pipes and - 2011 Toyota Matrix | Warranty, Maitenance, Services Guide - Page 55
all fluid levels Rotate tires Visually inspect brake linings/drums and brake pads/discs Note: If 0W-20 oil WAS NOT used at the last oil change, replace engine oil and oil filter.1 Additional Maintenance Items for Special Operating Conditions 2 Driving on dirt roads or dusty roads: Inspect ball - 2011 Toyota Matrix | Warranty, Maitenance, Services Guide - Page 56
cabin air filter Replace engine air filter Replace engine oil and filter 1 Rotate tires Inspect the following: Ball joints and dust covers Brake lines and hoses Brake linings/drums and brake pads/discs Drive shaft boots Engine coolant 5 Exhaust pipes and mountings Front differential oil Fuel - 2011 Toyota Matrix | Warranty, Maitenance, Services Guide - Page 57
change, replace engine oil and oil filter.1 Additional Maintenance Items for Special Operating Conditions 2 Driving on dirt roads or dusty roads: 40,000 miles or 48 months Check installation of driver's floor mat Inspect and adjust all fluid levels Replace engine oil and oil filter 1 Rotate tires - 2011 Toyota Matrix | Warranty, Maitenance, Services Guide - Page 58
(4WD) Rotate tires Visually inspect brake linings/drums and brake pads/discs Note: If 0W-20 oil WAS NOT used at the last oil change, replace engine oil and oil filter.1 Inspect the following: Ball joints and dust covers Brake lines and hoses Drive shaft boots Engine coolant 4 Exhaust pipes and - 2011 Toyota Matrix | Warranty, Maitenance, Services Guide - Page 59
all fluid levels Rotate tires Visually inspect brake linings/drums and brake pads/discs Note: If 0W-20 oil WAS NOT used at the last oil change, replace engine oil and oil filter.1 Additional Maintenance Items for Special Operating Conditions 2 Driving on dirt roads or dusty roads: Inspect ball - 2011 Toyota Matrix | Warranty, Maitenance, Services Guide - Page 60
4WD) Replace cabin air filter Replace engine air filter Replace engine oil and oil filter 1 Rotate tires Inspect the following: Ball joints and dust covers Brake lines and hoses Brake linings/drums and brake pads/discs Drive belts 5 Drive shaft boots Engine coolant 6 Exhaust pipes and mountings - 2011 Toyota Matrix | Warranty, Maitenance, Services Guide - Page 61
change, replace engine oil and oil filter.1 Additional Maintenance Items for Special Operating Conditions 2 Driving on dirt roads or dusty roads: 70,000 miles or 84 months Check installation of driver's floor mat Inspect and adjust all fluid levels Replace engine oil and oil filter 1 Rotate tires - 2011 Toyota Matrix | Warranty, Maitenance, Services Guide - Page 62
tires Visually inspect brake linings/drums and brake pads/discs Note: If 0W-20 oil WAS NOT used at the last oil change, replace engine oil and oil filter.1 Inspect the following: Ball joints and dust covers Brake lines and hoses Drive belts Drive shaft boots Engine coolant 4 Exhaust pipes - 2011 Toyota Matrix | Warranty, Maitenance, Services Guide - Page 63
all fluid levels Rotate tires Visually inspect brake linings/drums and brake pads/discs Note: If 0W-20 oil WAS NOT used at the last oil change, replace engine oil and oil filter.1 Additional Maintenance Items for Special Operating Conditions 2 Driving on dirt roads or dusty roads: Inspect ball - 2011 Toyota Matrix | Warranty, Maitenance, Services Guide - Page 64
(4WD) Replace cabin air filter Replace engine air filter Replace engine oil and oil filter 1 Rotate tires Inspect the following: Ball joints and dust covers Brake lines and hoses Brake linings/drums and brake pads/discs Drive belts Drive shaft boots Engine coolant 5 Exhaust pipes and mountings - 2011 Toyota Matrix | Warranty, Maitenance, Services Guide - Page 65
adjust all fluid levels Rotate tires Visually inspect brake linings/drums and brake pads/discs Note: If 0W-20 oil WAS NOT used at the last oil change, replace engine oil and oil filter.1 Additional Maintenance Items for Special Operating Conditions 2 Driving on dirt roads or dusty roads: 100,000 - 2011 Toyota Matrix | Warranty, Maitenance, Services Guide - Page 66
tires Visually inspect brake linings/drums and brake pads/discs Note: If 0W-20 oil WAS NOT used at the last oil change, replace engine oil and oil filter.1 Inspect the following: Ball joints and dust covers Brake lines and hoses Drive belts Drive shaft boots Engine coolant 5 Exhaust pipes - 2011 Toyota Matrix | Warranty, Maitenance, Services Guide - Page 67
all fluid levels Rotate tires Visually inspect brake linings/drums and brake pads/discs Note: If 0W-20 oil WAS NOT used at the last oil change, replace engine oil and oil filter.1 Additional Maintenance Items for Special Operating Conditions 2 Driving on dirt roads or dusty roads: Inspect ball - 2011 Toyota Matrix | Warranty, Maitenance, Services Guide - Page 68
cabin air filter Replace engine air filter Replace engine oil and oil filter 1 Replace spark plugs 4 Rotate tires Inspect the following: Ball joints and dust covers Brake lines and hoses Brake linings/drums and brake pads/discs Drive belts Drive shaft boots Engine coolant 6 Exhaust pipes - 2011 Toyota Matrix | Warranty, Maitenance, Services Guide - Page 69
Fluid or Manual Transmission Oil Inspect or replace at specified intervals. When performing inspections, check each component for signs of leakage. If you discover any leakage, have it repaired by a qualified technician immediately. Cabin Air Filter Replace at specified intervals. Driving in heavy - 2011 Toyota Matrix | Warranty, Maitenance, Services Guide - Page 70
ЉVehicle Maintenance and CareЉ section of the Owner's Manual). Your Toyota is equipped with Genuine Toyota Super Long-Life Coolant. The replacement intervals for engine coolant recommended in this booklet are based on replacement with Genuine Toyota Super Long-Life Coolant or similar high-quality - 2011 Toyota Matrix | Warranty, Maitenance, Services Guide - Page 71
Explanation of Maintenance Items Engine Oil and Oil Filter Replace the oil filter and drain and refill the engine oil at specified intervals. For recommended oil grade and viscosity, refer to the Owner's Manual. NOTE: Your vehicle may be certified with Genuine Toyota 0W20 motor oil. Refer to the - 2011 Toyota Matrix | Warranty, Maitenance, Services Guide - Page 72
Tire Rotation Tires should be rotated according to the instructions in the Owner's Manual. When rotating tires, check for damage and uneven wear. Replace if necessary. Transfer Case Oil stopped, check for excessive freeplay in the steering wheel. Inspect the linkage for bending and damage and - 2011 Toyota Matrix | Warranty, Maitenance, Services Guide - Page 73
Vehicle Identification Model In-service date Selling dealership MAINTENANCE Key number Body style Mileage at delivery Selling dealership phone number Vehicle Identification Number 72 Maintenance Log - 2011 Toyota Matrix | Warranty, Maitenance, Services Guide - Page 74
CUSTOMER LOYALTY WC13 TOYOTA MOTOR SALES USA INC PO BOX 2991 TORRANCE CA 90509-9809