2011 Toyota Prius Owners Manual - Page 519

5 -1 . Esse nt ia l inform a t ion I f your ve hicle ne e ds t o be t ow e d If towing is necessary, we recommend having your vehicle towed by your Toyota dealer or a commercial towing service, using a lift-type truck or a flat bed truck. Use a safety chain system for all towing, and abide by all state/provincial and local laws. If towing from the front, the vehicle's rear wheel and axles must be in good condition. (→P. 501) If they are damaged, use a towing dolly or flat bed truck. Before towing The following may indicate a problem with your transmission. Contact your Toyota dealer before towing. l The hybrid system is operating, but the vehicle will not move. l The vehicle makes an abnormal sound. If there is a malfunction in the P position control system, the smart key system or the immobilizer system, or if the 12 volt battery is discharged, the vehicle cannot be towed with the front wheels on the ground, as the front wheels may be locked. In this case, transport the vehicle with both front wheels or all four wheels lifted. Emergency towing If a tow truck is not available, in an emergency your vehicle may be temporarily towed using a cable or chain secured to the emergency towing eyelet. This should only be attempted on hard, surfaced roads for short distances below 18 mph (30 km/h). A driver must be in the vehicle to steer and operate the brakes. The vehicle's wheels, drive train, axles, steering and brakes must be in good condition. 5 When trouble arises 497 PRIUS_U (OM47685U) DVD