2012 Toyota Camry Warranty, Maitenance, Services Guide
2012 Toyota Camry Manual
2012 Toyota Camry manual content summary:
- 2012 Toyota Camry | Warranty, Maitenance, Services Guide - Page 1
2 MAINTENANCE GUIDE WARRANTY & www.toyota.com OWNER INFORMATION CHANGE FORM If your name or address has changed Check one: Same owner, name and/or address has changed New owner, purchased vehicle used EVV Same owner, additional driver who should receive product/safety updates Effective date of - 2012 Toyota Camry | Warranty, Maitenance, Services Guide - Page 2
ABOUT YOUR 4-CYLINDER CAMRY Certain 2012 model-year 4-cylinder Camrys have been certified by the California Air Resources Board as Partial Test Group number is CTYXV02.5HE2, the vehicle is a PZEV (see example below). If the Test Group number is CT Y X V02.5BED, the vehicle is not a PZEV. CUSTOMER - 2012 Toyota Camry | Warranty, Maitenance, Services Guide - Page 3
Family 2012 (CAM) 2012 (CAM) T hank you for purchasing a Toyota vehicle. We know you have many options when considering which vehicle to buy, and we appreciate your decision to select Toyota. We want you to enjoy owning your Toyota as much as you enjoy driving it. This booklet is designed to - 2012 Toyota Camry | Warranty, Maitenance, Services Guide - Page 4
Limited Warranty Federal Emission Control Warranty California Emission Control Warranty Tire Limited Warranty 11 12 16 22 28 Your Responsibilities Operation and Maintenance Obtaining Warranty Service 29 31 2 - 2012 Toyota Camry | Warranty, Maitenance, Services Guide - Page 5
Table of Contents MAINTENANCE INFORMATION Introduction The Importance of Scheduled Maintenance Maintaining Your Warranty 32 33 Maintenance Log Using the Maintenance Log Charts Maintenance Log Explanation of Maintenance Items Vehicle Identification 34 36 52 56 3 - 2012 Toyota Camry | Warranty, Maitenance, Services Guide - Page 6
against unexpected service costs, we offer Toyota Extra Care vehicle service agreements and Toyota Auto Care pre-paid maintenance programs. Both offer plans to meet a wide variety of needs. Your dealership can help you select the plan that's best for you. A Our goal is for every Toyota customer to - 2012 Toyota Camry | Warranty, Maitenance, Services Guide - Page 7
the door and allow retrieval of items locked in the vehicle, it won't start the vehicle unless the key has the same code as the immobilizer. SECURITY For security purposes, access to key codes and service procedures for electronically registering replacement keys is restricted. Only a Toyota dealer - 2012 Toyota Camry | Warranty, Maitenance, Services Guide - Page 8
all registered master keys have been lost. If a Toyota dealer is not available, please refer to www.aloa.org to find a bonded/registered locksmith who performs high security key service. KEEPING THE KEY SAFE Replacing an immobilizer key may be costly. It is advisable to keep a spare master key and - 2012 Toyota Camry | Warranty, Maitenance, Services Guide - Page 9
take longer than one day to complete. • The warrantable condition requires extensive diagnosis. • The parts needed for the warranty repairs are not readily available and your vehicle is inoperative or unsafe to drive. W The policy does not apply when warranty repairs can be completed in one day - 2012 Toyota Camry | Warranty, Maitenance, Services Guide - Page 10
your Toyota dealer are dedicated to serving your automotive needs. Your complete satisfaction is our first priority. Should you have a problem or concern driver's side corner of the dashboard, under the window) • Current mileage on your vehicle • Name of your Toyota dealership A Toyota customer - 2012 Toyota Camry | Warranty, Maitenance, Services Guide - Page 11
Program (CDSP). A brochure about the program is found in your glove box. For additional information, call the Toyota Customer Experience Center at ( date of printing. However, the programs may be changed without notice. For the most current information about the programs, call the Toyota Customer - 2012 Toyota Camry | Warranty, Maitenance, Services Guide - Page 12
Warranty Coverages at a Glance WARRANTY 10 Introduction - 2012 Toyota Camry | Warranty, Maitenance, Services Guide - Page 13
warranty for specific parts or systems, such as the Powertrain Warranty or Emission Performance Warranty, is governed by the coverage set forth in that warranty as well as the General Warranty Provisions. When Warranty Begins The warranty period begins on the vehicle's in-service date, which is the - 2012 Toyota Camry | Warranty, Maitenance, Services Guide - Page 14
shafts, constant velocity joints, front hub and bearings, seals and gaskets. Rear-Wheel-Drive System Axle housing and all internal parts, propeller shafts, U-joints, axle shafts, drive shafts, bearings, supports, seals and gaskets. Powertrain Warranty This warranty covers repairs needed to correct - 2012 Toyota Camry | Warranty, Maitenance, Services Guide - Page 15
of any original body panel that develops perforation from installation of non-Genuine Toyota Accessories • Lack of or improper maintenance, including use of fluids other than those specified in the Owner's Manual • Installation of non-Genuine Toyota Parts a warranted part, towing service to the - 2012 Toyota Camry | Warranty, Maitenance, Services Guide - Page 16
Expense WARRANTY Normal maintenance services such as Engine tune-ups Replacement of fluids and filters Lubrication Cleaning and polishing are not limited to inconvenience; the cost of transportation, telephone calls and lodging; the loss of personal or commercial property; and the loss of pay - 2012 Toyota Camry | Warranty, Maitenance, Services Guide - Page 17
New Vehicle Limited Warranty DISPUTE RESOLUTION If a dispute arises regarding your warranty coverage, please follow the steps described under "If You Need Assistance" on pages 8-9. Please note that you must use the Dispute Settlement Program (or, in California, the CDSP) before seeking remedies - 2012 Toyota Camry | Warranty, Maitenance, Services Guide - Page 18
that your vehicle: • Was designed, built and equipped to conform vehicle fails to meet applicable emissions standards as determined by an EPA-approved emissions test. • This failure vehicle's in-service date, whichever occurs first. Additionally, components marked "8/80" in the parts list on pages - 2012 Toyota Camry | Warranty, Maitenance, Services Guide - Page 19
in accordance with aftermarket parts certification regulations. • The use of replacement parts not equivalent in quality or design to original equipment parts. Provisions under the "What Is Not Covered" section of the New Vehicle Limited Warranty also apply to this warranty. WARRANTY PARTS LIST Air - 2012 Toyota Camry | Warranty, Maitenance, Services Guide - Page 20
• Oil filler cap • PCV valve or orifice Other Parts Used in Above Systems • Data link connector (8/80) • Hoses, clamps, fittings, tubing and mounting hardware • Malfunction indicator light and bulb (8/80) • Pulleys, belts and idlers • Sealing gaskets and devices • Sensors, solenoids, switches - 2012 Toyota Camry | Warranty, Maitenance, Services Guide - Page 21
dealership and present a copy of the emissions test report. Also, take your maintenance records in case systems, Toyota recommends the use of Genuine Toyota Parts when servicing or repairing the systems. Warranty coverage is not dependent upon the use of any particular brand of replacement parts - 2012 Toyota Camry | Warranty, Maitenance, Services Guide - Page 22
report complaints to: U.S. Environmental Protection Agency Vehicle Programs & Compliance Division (6405J) Attn: Warranty Complaints 401 M Street SW Washington, D.C. 20460 Vehicles equipped with a California Certified Emission Control System Warranty applies. Note: Camry PZEV models sold, registered - 2012 Toyota Camry | Warranty, Maitenance, Services Guide - Page 23
car or demonstrator prior to delivery. The Emission Performance Warranty period commenced on the date the vehicle was first placed into service, which was: WARRANTY Month Day Year Note: The dealership makes no representation or warranty that the emission control system or any part thereof - 2012 Toyota Camry | Warranty, Maitenance, Services Guide - Page 24
first, for performance and defect. The California Air Resources Board (CARB) and Toyota are pleased to explain the emission control system warranty for your 2012 vehicle. In California, new motor vehicles must be designed, built and equipped to meet the state's stringent anti-smog standards. CARB - 2012 Toyota Camry | Warranty, Maitenance, Services Guide - Page 25
test. This is your Emission Control System PERFORMANCE WARRANTY. • If an emissions-related part listed on pages 17-18 is defective, the part to a Toyota dealership as soon as a problem exists. The warranty repairs should be completed Customer Experience Center at (800) 331-4331 or the California Air - 2012 Toyota Camry | Warranty, Maitenance, Services Guide - Page 26
in accordance with aftermarket parts certification regulations. • The use of replacement parts not equivalent in quality or design to original equipment parts. Provisions under the "What Is Not Covered" section of the New Vehicle Limited Warranty also apply to this warranty. Air Conditioning System - 2012 Toyota Camry | Warranty, Maitenance, Services Guide - Page 27
Control Warranty MAINTENANCE Other Parts Used in Above Systems • Transmission solenoid • Wire transmission (including temperature sensor) on Camry PZEV and models equipped with 2AR-FE You are responsible for performance of the required maintenance indicated in the Owner's Manual and this booklet - 2012 Toyota Camry | Warranty, Maitenance, Services Guide - Page 28
dealership and present a copy of the smog-check test report. Also, take your maintenance records in case systems, Toyota recommends the use of Genuine Toyota Parts when servicing or repairing the systems. Warranty coverage is not dependent upon the use of any particular brand of replacement parts - 2012 Toyota Camry | Warranty, Maitenance, Services Guide - Page 29
California Emission Control Warranty REPAIR DELAYS If a Toyota dealership is unable to complete You Need Assistance" on pages 8-9. You may also request information from or report complaints to: California Air Resources Board Mobile Source Control Division 9528 Telstar Avenue P.O. Box 8001 El - 2012 Toyota Camry | Warranty, Maitenance, Services Guide - Page 30
.) Your Toyota dealer may also be able to assist you in obtaining warranty service from the manufacturer. For additional warranty information or service assistance, contact the tire manufacturer directly. ORIGINAL EQUIPMENT TIRE MANUFACTURERS Bridgestone/Firestone 535 Marriott Drive Nashville, TN - 2012 Toyota Camry | Warranty, Maitenance, Services Guide - Page 31
can be confident you're getting the best possible service for your vehicle when you take it to a Toyota dealership. GENERAL INFORMATION You are responsible for ensuring that your Toyota is operated and maintained according to the instructions in the Owner's Manual and this booklet. You should keep - 2012 Toyota Camry | Warranty, Maitenance, Services Guide - Page 32
of Genuine Toyota Parts to meet your vehicle service needs. And because it is linked electronically to Toyota's Parts Distribution Centers, the dealership has quick access to any parts it may not have in stock. Genuine Toyota Parts are covered by their own warranty (see your dealer for details) or - 2012 Toyota Camry | Warranty, Maitenance, Services Guide - Page 33
a warranted part. EMERGENCY REPAIRS If your vehicle is inoperable or unsafe to drive and there is no Toyota dealership reasonably available to make repairs for warranted parts at the manufacturer's suggested retail price and warranted labor at a geographically appropriate hourly rate multiplied by - 2012 Toyota Camry | Warranty, Maitenance, Services Guide - Page 34
are designed to help you make sure your vehicle receives proper and timely maintenance. Along with other important information related to vehicle service, you Care" section of the Owner's Manual. Be sure to perform these procedures regularly to ensure the most trouble-free operation of your vehicle. - 2012 Toyota Camry | Warranty, Maitenance, Services Guide - Page 35
vehicle according to the recommendations in this booklet is required to ensure that your warranty coverage remains intact. You should keep detailed records of vehicle maintenance, including date of service, mileage at time of service and a description of service and/or parts installation performed - 2012 Toyota Camry | Warranty, Maitenance, Services Guide - Page 36
Parts designed driver dealer service verification area with the following stamp (which may be customized with the dealership's name): Miles or Months? Toyota recommends obtaining scheduled maintenance for your vehicle every 5,000 miles or six months, whichever comes first. For example: • If you drive - 2012 Toyota Camry | Warranty, Maitenance, Services Guide - Page 37
car wax as used for the vehicle body. • DO NOT USE: Any kind of chemical based cleaners, alcohol, solvents, gasoline, steam cleaners, scouring pads, wire brushes, or coarse abrasives to clean your wheels. Engine Oil Selection Please refer to your Owner's Manual for the specific oil viscosity rating - 2012 Toyota Camry | Warranty, Maitenance, Services Guide - Page 38
air filter Inspect steering linkage and boots Tighten nuts and bolts on chassis and body Replace engine oil and oil filter 1 Extensive idling and/or low speed driving for a long distance such as police, taxi or door-to-door delivery use: Replace engine oil and oil filter 1 MAINTENANCE DEALER - 2012 Toyota Camry | Warranty, Maitenance, Services Guide - Page 39
1 Extensive idling and/or low speed driving for a long distance such as police, taxi or door-to-door delivery use: Replace engine oil and oil filter 1 MAINTENANCE DEALER SERVICE VERIFICATION: DATE: MILEAGE: 1 2 3 Reset the oil replacement reminder light ("MAINT REQD") or the message "OIL - 2012 Toyota Camry | Warranty, Maitenance, Services Guide - Page 40
engine oil and oil filter 1 Extensive idling and/or low speed driving for a long distance such as police, taxi or door-to-door delivery use: Replace engine oil and oil filter 1 MAINTENANCE DEALER SERVICE VERIFICATION: DATE: MILEAGE: DEALER SERVICE VERIFICATION: DATE: MILEAGE: 38 Maintenance - 2012 Toyota Camry | Warranty, Maitenance, Services Guide - Page 41
and body MAINTENANCE DEALER SERVICE VERIFICATION: DATE: MILEAGE: 1 2 3 4 Reset the oil replacement reminder light ("MAINT REQD") or the message "OIL MAINTENANCE REQUIRED" on the multi-information display after maintenance at every 5,000 miles. Perform these service items only if you drive - 2012 Toyota Camry | Warranty, Maitenance, Services Guide - Page 42
air filter Inspect steering linkage and boots Tighten nuts and bolts on chassis and body Replace engine oil and oil filter 1 Extensive idling and/or low speed driving for a long distance such as police, taxi or door-to-door delivery use: Replace engine oil and oil filter 1 MAINTENANCE DEALER - 2012 Toyota Camry | Warranty, Maitenance, Services Guide - Page 43
1 Extensive idling and/or low speed driving for a long distance such as police, taxi or door-to-door delivery use: Replace engine oil and oil filter 1 MAINTENANCE DEALER SERVICE VERIFICATION: DATE: MILEAGE: 1 2 3 Reset the oil replacement reminder light ("MAINT REQD") or the message "OIL - 2012 Toyota Camry | Warranty, Maitenance, Services Guide - Page 44
engine oil and oil filter 1 Extensive idling and/or low speed driving for a long distance such as police, taxi or door-to-door delivery use: Replace engine oil and oil filter 1 MAINTENANCE DEALER SERVICE VERIFICATION: DATE: MILEAGE: DEALER SERVICE VERIFICATION: DATE: MILEAGE: 42 Maintenance - 2012 Toyota Camry | Warranty, Maitenance, Services Guide - Page 45
and body MAINTENANCE DEALER SERVICE VERIFICATION: DATE: MILEAGE: 1 2 3 4 5 Reset the oil replacement reminder light ("MAINT REQD") or the message "OIL MAINTENANCE REQUIRED" on the multi-information display after maintenance at every 5,000 miles. Perform these service items only if you drive - 2012 Toyota Camry | Warranty, Maitenance, Services Guide - Page 46
air filter Inspect steering linkage and boots Tighten nuts and bolts on chassis and body Replace engine oil and oil filter 1 Extensive idling and/or low speed driving for a long distance such as police, taxi or door-to-door delivery use: Replace engine oil and oil filter 1 MAINTENANCE DEALER - 2012 Toyota Camry | Warranty, Maitenance, Services Guide - Page 47
1 Extensive idling and/or low speed driving for a long distance such as police, taxi or door-to-door delivery use: Replace engine oil and oil filter 1 MAINTENANCE DEALER SERVICE VERIFICATION: DATE: MILEAGE: 1 2 3 Reset the oil replacement reminder light ("MAINT REQD") or the message "OIL - 2012 Toyota Camry | Warranty, Maitenance, Services Guide - Page 48
engine oil and oil filter 1 Extensive idling and/or low speed driving for a long distance such as police, taxi or door-to-door delivery use: Replace engine oil and oil filter 1 MAINTENANCE DEALER SERVICE VERIFICATION: DATE: MILEAGE: DEALER SERVICE VERIFICATION: DATE: MILEAGE: 46 Maintenance - 2012 Toyota Camry | Warranty, Maitenance, Services Guide - Page 49
and body MAINTENANCE DEALER SERVICE VERIFICATION: DATE: MILEAGE: 1 2 3 4 Reset the oil replacement reminder light ("MAINT REQD") or the message "OIL MAINTENANCE REQUIRED" on the multi-information display after maintenance at every 5,000 miles. Perform these service items only if you drive - 2012 Toyota Camry | Warranty, Maitenance, Services Guide - Page 50
air filter Inspect steering linkage and boots Tighten nuts and bolts on chassis and body Replace engine oil and oil filter 1 Extensive idling and/or low speed driving for a long distance such as police, taxi or door-to-door delivery use: Replace engine oil and oil filter 1 MAINTENANCE DEALER - 2012 Toyota Camry | Warranty, Maitenance, Services Guide - Page 51
1 Extensive idling and/or low speed driving for a long distance such as police, taxi or door-to-door delivery use: Replace engine oil and oil filter 1 MAINTENANCE DEALER SERVICE VERIFICATION: DATE: MILEAGE: 1 2 3 4 Reset the oil replacement reminder light ("MAINT REQD") or the message "OIL - 2012 Toyota Camry | Warranty, Maitenance, Services Guide - Page 52
engine oil and oil filter 1 Extensive idling and/or low speed driving for a long distance such as police, taxi or door-to-door delivery use: Replace engine oil and oil filter 1 MAINTENANCE DEALER SERVICE VERIFICATION: DATE: MILEAGE: DEALER SERVICE VERIFICATION: DATE: MILEAGE: 50 Maintenance - 2012 Toyota Camry | Warranty, Maitenance, Services Guide - Page 53
and body MAINTENANCE DEALER SERVICE VERIFICATION: DATE: MILEAGE: 1 2 3 4 5 Reset the oil replacement reminder light ("MAINT REQD") or the message "OIL MAINTENANCE REQUIRED" on the multi-information display after maintenance at every 5,000 miles. Perform these service items only if you drive - 2012 Toyota Camry | Warranty, Maitenance, Services Guide - Page 54
Manual. Brake Lines and Hoses Visually inspect for proper installation. Check for chafing, cracks, deterioration and signs of leakage. Replace any deteriorated or damaged parts qualified technician immediately. Cabin Air Filter Clean or replace at specified intervals. Driving in heavy traffic, on - 2012 Toyota Camry | Warranty, Maitenance, Services Guide - Page 55
designed specifically for the model and model year of your vehicle. • Always properly secure the driver's floor mat using the retaining hooks. • Never install another floor mat on top of the existing driver's floor mat. • Never install the driver's floor mat upside down. Engine Air Filter Replace - 2012 Toyota Camry | Warranty, Maitenance, Services Guide - Page 56
. If 0W20 is not available, 5W20 mineral oil may be used. However, it must be replaced at A 5,000 miles or 6 month INTERVAL with 0W20 motor oil. For customers who primarily drive their vehicle under any of the listed Special Operating Conditions, the motor oil and filter should be replaced at 5,000 - 2012 Toyota Camry | Warranty, Maitenance, Services Guide - Page 57
the steering wheel. Inspect the linkage for bending and damage and the dust boots for deterioration, cracks and damage. Replace any damaged parts. A qualified technician should perform these operations. Tire Rotation Tires should be rotated according to the instructions in the Owner's Manual. When - 2012 Toyota Camry | Warranty, Maitenance, Services Guide - Page 58
Vehicle Identification Model In-service date Selling dealership Key number Body style Mileage at delivery Selling dealership phone number Vehicle Identification Number MAINTENANCE 56 Maintenance Log