2012 Toyota Yaris Warranty, Maitenance, Services Guide
2012 Toyota Yaris Manual
2012 Toyota Yaris manual content summary:
- 2012 Toyota Yaris | Warranty, Maitenance, Services Guide - Page 1
Yaris 2 0 1 2 warranty & MaIntEnanCE GUIDE - 2012 Toyota Yaris | Warranty, Maitenance, Services Guide - Page 2
page identifies the section you are in. For more information about our vehicles, our company or the products and services available for your vehicle, please visit Toyota's official Web site, www.toyota.com. We wish you many miles of safe and pleasurable driving, and we look forward to serving you - 2012 Toyota Yaris | Warranty, Maitenance, Services Guide - Page 3
Warranty Coverage at a Glance 4 5 7 8 10 Your Warranties in Detail General Warranty Provisions New Vehicle Limited Warranty Federal Emission Control Warranty California Emission Control Warranty Tire Limited Warranty 11 12 16 22 28 Your Responsibilities Operation and Maintenance Obtaining Warranty - 2012 Toyota Yaris | Warranty, Maitenance, Services Guide - Page 4
of Maintenance Items Vehicle Identification 34 36 52 55 Find It Online For your convenience, scheduled maintenance information for your vehicle is also available at www.ToyotaOwnersOnline.com. From the site's home page, go to the "Scheduled Maintenance" link. Then select your vehicle's model name - 2012 Toyota Yaris | Warranty, Maitenance, Services Guide - Page 5
card at the back of this booklet if you change your address or if you've purchased this vehicle from a previous owner. To provide you with added protection against unexpected service costs, we offer Toyota Extra Care vehicle service agreements and Toyota Auto Care pre-paid maintenance programs. Both - 2012 Toyota Yaris | Warranty, Maitenance, Services Guide - Page 6
the door and allow retrieval of items locked in the vehicle, it won't start the vehicle unless the key has the same code as the immobilizer. SECURITY For security purposes, access to key codes and service procedures for electronically registering replacement keys is restricted. Only a Toyota dealer - 2012 Toyota Yaris | Warranty, Maitenance, Services Guide - Page 7
if all registered master keys have been lost. If a Toyota dealer is not available, please refer to www.aloa.org to find a bonded/registered locksmith who performs high security key service. KEEPING THE KEY SAFE Replacing an immobilizer key may be costly. It is advisable to keep a spare master key - 2012 Toyota Yaris | Warranty, Maitenance, Services Guide - Page 8
. For further details, please consult your Toyota dealer. WARRANTY • The warranty repairs will take longer than one day to complete. • The warrantable condition requires extensive diagnosis. • The parts needed for the warranty repairs are not readily available and your vehicle is inoperative or - 2012 Toyota Yaris | Warranty, Maitenance, Services Guide - Page 9
following information ready when you call: • Your Toyota's vehicle identification number (located on the driver's side corner of the dashboard, under the window) • Current mileage on your vehicle • Name of your Toyota dealership A Toyota customer relations representative will assist you in working - 2012 Toyota Yaris | Warranty, Maitenance, Services Guide - Page 10
brochure about the program is found in your glove box. For additional information, call the Toyota Customer "Lemon Laws" of your state. Please check the appropriate page of the Owner's Warranty changed without notice. For the most current information about the programs, call the Toyota Customer - 2012 Toyota Yaris | Warranty, Maitenance, Services Guide - Page 11
Warranty Coverage at a Glance WARRANTY 10 Introduction - 2012 Toyota Yaris | Warranty, Maitenance, Services Guide - Page 12
be made by the servicing Toyota dealership and/or Toyota. Parts scheduled to be replaced as required maintenance are warranted until their first replacement only. Which Vehicles Are Covered These warranties apply to all 2012 model year Yaris vehicles distributed by Toyota that are originally sold - 2012 Toyota Yaris | Warranty, Maitenance, Services Guide - Page 13
housing and all internal parts, engine control computer, water pump, fuel pump, seals and gaskets. Restraint Systems Warranty This warranty covers repairs needed to correct defects in materials or workmanship of any seatbelt or air bag system supplied by Toyota, subject to the exceptions - 2012 Toyota Yaris | Warranty, Maitenance, Services Guide - Page 14
repair or replacement of any original body panel that Toyota Accessories • Lack of or improper maintenance, including use of fluids other than those specified in the Owner's Manual • Installation of non-Genuine Toyota Parts warranted part, towing service to the nearest authorized Toyota dealership - 2012 Toyota Yaris | Warranty, Maitenance, Services Guide - Page 15
services such as: • Engine tune-ups • Replacement of fluids and filters • Lubrication • Cleaning and polishing • Replacement of spark plugs and fuses • Replacement vehicle. Toyota shall not cost of repairs exceeded the cash value of the vehicle. This exclusion does not apply to the emission control - 2012 Toyota Yaris | Warranty, Maitenance, Services Guide - Page 16
may also be required to use the Dispute Settlement Program or CDSP before seeking remedies under the "Lemon Laws" of your state. Please check the appropriate page of the Owner's Warranty Rights Notification booklet (located in your glove box) for the requirements applicable to your state. WARRANTY - 2012 Toyota Yaris | Warranty, Maitenance, Services Guide - Page 17
Control Warranty WHAT IS COVERED AND HOW LONG Emission Defect Warranty WARRANTY Toyota emissions standards as determined by an EPA-approved emissions test. • This failure results or will result in 's in-service date, whichever occurs first. Additionally, components marked "8/80" in the parts list on - 2012 Toyota Yaris | Warranty, Maitenance, Services Guide - Page 18
parts WARRANTY Air/Fuel Metering System • Air/fuel ratio feedback control system • Cold-start enrichment system • Deceleration control system • Electronic fuel injection system components - Airflow sensor - Engine control module (8/80) - Throttle body - Other components Air Induction System - 2012 Toyota Yaris | Warranty, Maitenance, Services Guide - Page 19
Federal Emission Control Warranty MAINTENANCE Exhaust Gas Recirculation (EGR) System WARRANTY • EGR gas temperature sensor • EGR valve • Associated parts You are responsible for performance of the required maintenance indicated in the Owner's Manual and this booklet. Toyota will not deny a warranty - 2012 Toyota Yaris | Warranty, Maitenance, Services Guide - Page 20
and maintain the quality built into your vehicle's emission control systems, Toyota recommends the use of Genuine Toyota Parts when servicing or repairing the systems. Warranty coverage is not dependent upon the use of any particular brand of replacement parts and you may elect to use non-Genuine - 2012 Toyota Yaris | Warranty, Maitenance, Services Guide - Page 21
to: U.S. Environmental Protection Agency Vehicle Programs & Compliance Division (6405J) Attn: Warranty Complaints 401 M Street SW Washington, D.C. 20460 Vehicles equipped with a California Certified Emission Control System that are sold, registered and operated in California or any state that adopts - 2012 Toyota Yaris | Warranty, Maitenance, Services Guide - Page 22
and which were not in general use before 1968.) 3) We have performed all emission control system preparations required by Toyota prior to the sale of the vehicle as set forth in Toyota's current pre-delivery service manual. 4) Except as may be provided in Paragraph 5, if this vehicle fails an EPA - 2012 Toyota Yaris | Warranty, Maitenance, Services Guide - Page 23
Control Warranty (see page 16). The California Air Resources Board (CARB) and Toyota are pleased to explain the emission control system warranty for your 2012 Your emission control system may include parts such as the fuel injection system, ignition system, catalytic converter and engine computer. - 2012 Toyota Yaris | Warranty, Maitenance, Services Guide - Page 24
-check test, all necessary repairs and adjustments will be made by Toyota to ensure that your vehicle passes the test. This is your Emission Control System PERFORMANCE WARRANTY. • If an emissions-related part listed on pages 17-18 is defective, the part will be repaired or replaced by Toyota. This - 2012 Toyota Yaris | Warranty, Maitenance, Services Guide - Page 25
with pulley Air/Fuel Metering System • Engine control computer (engine control module) • Throttle body Air Induction System • Intake manifold and intake air surge tank Catalyst System • Exhaust front pipe (including catalytic converter) Evaporative Control System • Charcoal canister • Fuel tank - 2012 Toyota Yaris | Warranty, Maitenance, Services Guide - Page 26
and maintain the quality built into your vehicle's emission control systems, Toyota recommends the use of Genuine Toyota Parts when servicing or repairing the systems. Warranty coverage is not dependent upon the use of any particular brand of replacement parts and you may elect to use non-Genuine - 2012 Toyota Yaris | Warranty, Maitenance, Services Guide - Page 27
California Emission Control Warranty IF YOUR VEHICLE FAILS A SMOG-CHECK TEST WARRANTY If your vehicle fails a smog-check test, you may make a claim under the Emission Performance Warranty. To do so, take your vehicle to an authorized Toyota dealership and present a copy of the smog-check test report - 2012 Toyota Yaris | Warranty, Maitenance, Services Guide - Page 28
follow the steps described under "If You Need Assistance" on pages 8-9. You may also request information from or report complaints to: California Air Resources Board Mobile Source Control Division 9528 Telstar Avenue P.O. Box 8001 El Monte, CA 91734-8001 (800) 242-4450 WARRANTY Your Warranties in - 2012 Toyota Yaris | Warranty, Maitenance, Services Guide - Page 29
service for a tire defect, take the tire to an authorized dealer of the tire manufacturer. (Refer to your local phone directory for dealer locations.) Your Toyota dealer Dunlop Tires 1144 East Market Street Akron, OH 44316 (800) 321-2136 Goodyear Tire and Rubber Co. 1144 East Market Street Akron, OH - 2012 Toyota Yaris | Warranty, Maitenance, Services Guide - Page 30
can be confident you're getting the best possible service for your vehicle when you take it to a Toyota dealership. GENERAL INFORMATION You are responsible for ensuring that your Toyota is operated and maintained according to the instructions in the Owner's Manual and this booklet. You should keep - 2012 Toyota Yaris | Warranty, Maitenance, Services Guide - Page 31
of Genuine Toyota Parts to meet your vehicle service needs. And because it is linked electronically to Toyota's Parts Distribution Centers, the dealership has quick access to any parts it may not have in stock. Genuine Toyota Parts are covered by their own warranty (see your dealer for details - 2012 Toyota Yaris | Warranty, Maitenance, Services Guide - Page 32
failure of a warranted part. EMERGENCY REPAIRS If your vehicle is inoperable or unsafe to drive and there is no Toyota dealership reasonably available to make repairs, you may perform the repairs yourself or have them performed by another automotive service provider. Toyota will reimburse you for - 2012 Toyota Yaris | Warranty, Maitenance, Services Guide - Page 33
and reliability from your Toyota. It can also information related to vehicle service, you'll find checks and visual inspections. These procedures are explained in the "Vehicle Maintenance and Care" section of the Owner's Manual. Be sure to perform these procedures regularly to ensure the most trouble - 2012 Toyota Yaris | Warranty, Maitenance, Services Guide - Page 34
Your Warranty IMPORTANT MAINTENANCE INFORMATION It is especially important to regularly replace the engine oil and oil filter. Failure to do so can cause oil gelling, which can result in severe damage to your vehicle and require costly repairs that are not covered by the New Vehicle Limited Warranty - 2012 Toyota Yaris | Warranty, Maitenance, Services Guide - Page 35
maintenance, each maintenance checklist includes space for your Toyota dealership to certify that you obtained Genuine Toyota Service for your vehicle. The dealership will mark the dealer service verification area with the following stamp (which may be customized with the dealership's name): Miles - 2012 Toyota Yaris | Warranty, Maitenance, Services Guide - Page 36
to apply the same car wax as used for the vehicle body. • DO NOT USE: Any kind of chemical based cleaners, alcohol, solvents, gasoline, steam cleaners, scouring pads, wire brushes, or coarse abrasives to clean your wheels. Engine Oil Selection Please refer to your Owner's Manual for the specific - 2012 Toyota Yaris | Warranty, Maitenance, Services Guide - Page 37
Items for Special Operating Conditions 2 Driving on dirt roads or dusty roads: 10,000 miles or 12 months Check installation of driver's floor mat Inspect and adjust all fluid levels Replace engine oil and oil filter 1 Rotate tires Visually inspect brake linings/drums and brake pads/discs Additional - 2012 Toyota Yaris | Warranty, Maitenance, Services Guide - Page 38
miles or 18 months Check installation of driver's floor mat Inspect and adjust all fluid levels Replace engine oil and oil filter engine air filter Tighten nuts and bolts on chassis and body MAINTENANCE DEALER SERVICE VERIFICATION: DATE: MILEAGE: 1 2 3 Reset the oil replacement reminder light - 2012 Toyota Yaris | Warranty, Maitenance, Services Guide - Page 39
Items for Special Operating Conditions 2 Driving on dirt roads or dusty roads: 25,000 miles or 30 months Check installation of driver's floor mat Inspect and adjust all fluid levels Replace engine oil and oil filter 1 Rotate tires Visually inspect brake linings/drums and brake pads/discs Additional - 2012 Toyota Yaris | Warranty, Maitenance, Services Guide - Page 40
__ Engine coolant 4 __ Exhaust pipes and mountings __ Front differential oil __ Fuel lines and connections, fuel tank band and fuel tank vapor vent system on chassis and body MAINTENANCE DEALER SERVICE VERIFICATION: DATE: MILEAGE: 1 2 3 4 Reset the oil replacement reminder light ("MAINT REQD - 2012 Toyota Yaris | Warranty, Maitenance, Services Guide - Page 41
Items for Special Operating Conditions 2 Driving on dirt roads or dusty roads: 40,000 miles or 48 months Check installation of driver's floor mat Inspect and adjust all fluid levels Replace engine oil and oil filter 1 Rotate tires Visually inspect brake linings/drums and brake pads/discs Additional - 2012 Toyota Yaris | Warranty, Maitenance, Services Guide - Page 42
miles or 54 months Check installation of driver's floor mat Inspect and adjust all fluid levels Replace engine oil and oil filter engine air filter Tighten nuts and bolts on chassis and body MAINTENANCE DEALER SERVICE VERIFICATION: DATE: MILEAGE: 1 2 3 Reset the oil replacement reminder light - 2012 Toyota Yaris | Warranty, Maitenance, Services Guide - Page 43
Items for Special Operating Conditions 2 Driving on dirt roads or dusty roads: 55,000 miles or 66 months Check installation of driver's floor mat Inspect and adjust all fluid levels Replace engine oil and oil filter 1 Rotate tires Visually inspect brake linings/drums and brake pads/discs Additional - 2012 Toyota Yaris | Warranty, Maitenance, Services Guide - Page 44
Engine coolant 5 __ Engine valve clearance 6 __ Exhaust pipes and mountings __ Front differential oil __ Fuel lines and connections, fuel tank band and fuel tank vapor vent system body MAINTENANCE DEALER SERVICE VERIFICATION: DATE: MILEAGE: 1 2 3 4 5 6 Reset the oil replacement reminder light - 2012 Toyota Yaris | Warranty, Maitenance, Services Guide - Page 45
Items for Special Operating Conditions 2 Driving on dirt roads or dusty roads: 70,000 miles or 84 months Check installation of driver's floor mat Inspect and adjust all fluid levels Replace engine oil and oil filter 1 Rotate tires Visually inspect brake linings/drums and brake pads/discs Additional - 2012 Toyota Yaris | Warranty, Maitenance, Services Guide - Page 46
miles or 90 months Check installation of driver's floor mat Inspect and adjust all fluid levels Replace engine oil and oil filter engine air filter Tighten nuts and bolts on chassis and body MAINTENANCE DEALER SERVICE VERIFICATION: DATE: MILEAGE: 1 2 3 Reset the oil replacement reminder light - 2012 Toyota Yaris | Warranty, Maitenance, Services Guide - Page 47
for Special Operating Conditions 2 Driving on dirt roads or dusty roads: 85,000 miles or 102 months Check installation of driver's floor mat Inspect and adjust all fluid levels Replace engine oil and oil filter 1 Rotate tires Visually inspect brake linings/drums and brake pads/discs Additional - 2012 Toyota Yaris | Warranty, Maitenance, Services Guide - Page 48
__ Engine coolant 4 __ Exhaust pipes and mountings __ Front differential oil __ Fuel lines and connections, fuel tank band and fuel tank vapor vent system on chassis and body MAINTENANCE DEALER SERVICE VERIFICATION: DATE: MILEAGE: 1 2 3 4 Reset the oil replacement reminder light ("MAINT REQD - 2012 Toyota Yaris | Warranty, Maitenance, Services Guide - Page 49
Operating Conditions 2 Driving on dirt roads or dusty roads: 100,000 miles or 120 months Check installation of driver's floor mat Inspect and adjust all fluid levels Replace engine coolant 3 Replace engine oil and oil filter 1 Rotate tires Visually inspect brake linings/drums and brake pads/discs - 2012 Toyota Yaris | Warranty, Maitenance, Services Guide - Page 50
miles or 126 months Check installation of driver's floor mat Inspect and adjust all fluid levels Replace engine oil and oil filter engine air filter Tighten nuts and bolts on chassis and body MAINTENANCE DEALER SERVICE VERIFICATION: DATE: MILEAGE: 1 2 3 4 Reset the oil replacement reminder light - 2012 Toyota Yaris | Warranty, Maitenance, Services Guide - Page 51
for Special Operating Conditions 2 Driving on dirt roads or dusty roads: 115,000 miles or 138 months Check installation of driver's floor mat Inspect and adjust all fluid levels Replace engine oil and oil filter 1 Rotate tires Visually inspect brake linings/drums and brake pads/discs Additional - 2012 Toyota Yaris | Warranty, Maitenance, Services Guide - Page 52
services of spark plugs are required under the terms of the Emission Control Warranty. Inspect thickness measurement and disc runout. Refer to "Engine Coolant" in the "Explanation of Maintenance Items" section in the back of this guide for more information. Check for tappet noise and engine - 2012 Toyota Yaris | Warranty, Maitenance, Services Guide - Page 53
runout, excessive wear and fluid leakage. Replace any deteriorated or damaged parts. A qualified technician should perform these operations. Automatic Transmission Fluid or Manual Transmission Oil Inspect at specified intervals. When performing inspections, check each component for signs of leakage - 2012 Toyota Yaris | Warranty, Maitenance, Services Guide - Page 54
the existing driver's floor mat. • Never install the driver's floor mat upside down. Your Toyota is equipped with Genuine Toyota Super Long-Life Coolant. The replacement intervals for engine coolant recommended in this booklet are based on replacement with Genuine Toyota Super Long-Life Coolant or - 2012 Toyota Yaris | Warranty, Maitenance, Services Guide - Page 55
of damage. Have any problem repaired immediately by a qualified technician. Tire Rotation Tires should be rotated according to the instructions in the Owner's Manual. When rotating tires, check for damage and uneven wear. Replace if necessary. Spark Plugs Replace at specified intervals. Install - 2012 Toyota Yaris | Warranty, Maitenance, Services Guide - Page 56
Vehicle Identification Model In-service date Selling dealership Key number Body style Mileage at delivery Selling dealership phone number Vehicle Identification Number MAINTENANCE Maintenance Log 55 - 2012 Toyota Yaris | Warranty, Maitenance, Services Guide - Page 57
Notes MAINTENANCE 56 Maintenance Log - 2012 Toyota Yaris | Warranty, Maitenance, Services Guide - Page 58
CUSTOMER LOYALTY WC13 TOYOTA MOTOR SALES USA INC PO BOX 2991 TORRANCE CA 90509-9809 - 2012 Toyota Yaris | Warranty, Maitenance, Services Guide - Page 59
fOrm If your name or address has changed Check one: Same owner, name and/or address has changed New owner, purchased vehicle used Effective date of this information Vehicle Identification Number (required to process change) Mo. or you purchased your Toyota as a used vehicle, please complete and