3M 11-4942-129-00 Installation Guide

3M 11-4942-129-00 - MicroTouch ChassisTouch FPD Manual

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  • 3M 11-4942-129-00 | Installation Guide - Page 1
    )3'7RXFK0RQLWRUV 12.1" Profile and ChassisTouch ,QVWDOODWLRQ*XLGH
  • 3M 11-4942-129-00 | Installation Guide - Page 2
    rights reserved. Printed in the United States of America. Document Title: FPD Touch Monitors (12.1" Profile and ChassisTouch) Installation Guide Document Number: 19-226, Version 2.0 MicroTouch, the MicroTouch logo, AdLink, ChassisTouch, ClearTek, DrivePoint, Factura, FinePoint, Ibid, the Ibid logo
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    Manual What You Need to Know 7 Installation Warnings and Safety Precautions 8 Shock and Fire Hazard Precautions 8 Installation Precautions 8 Service 10 Vorsichtsmaßnahmen bei Wartung und Reparatur 11 MicroTouch Support Services 12 MicroTouch Technical Support 12 MicroTouch on the World Wide
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    4 FPD Touch Monitors Installation Guide Chapter 2 Chapter 3 Video Resolution on a Flat-Panel Display 18 Native Monitor 23 Cables and Accessories 24 Installing the Video Card and Video Driver 25 Supported Video Display Modes and Refresh Rates 25 Configuring the Display Settings 26 Video
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    53 Clearance and Ventilation 54 Securing and Routing System Cables 54 Maintenance and Troubleshooting Maintaining Your Touch Monitor 56 Touchscreen Care and Cleaning 56 Monitor Installation Problems 57 Troubleshooting the Touchscreen 59 Power Status Light 60 Power Management 61 Video Input
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    6 FPD Touch Monitors Installation Guide Appendix A Compliance Statements and Monitor Specifications Approvals 63 Federal Communications Commission (FCC) Statement ....... 64 Industry Canada Compliance Statement 65 VCCI Class B ITE Statement 65 Specifications
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    your touch monitor, and welcome to the world of MicroTouch - a world where using a computer is as simple as touching the screen. This manual describes how to set up the following MicroTouch TruePoint monitors: • 12.1" Profile™ flat-panel display (FPD) touch monitors • 12.1" ChassisTouch™ flat-panel
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    Touch Monitors Installation Guide Installation Warnings and Safety Precautions ! Follow all instructions marked on the or back of the monitor. There are no user serviceable parts inside. Refer all servicing to qualified service personnel. Shock and Fire Hazard Precautions To prevent risk
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    About This Manual 9 • Do not use this product near water. Keep the display away from when the operating instructions are followed. • The product has been dropped or the cabinet has been damaged. • The product exhibits a distinct change in performance, indicating a need for service. • The power
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    10 FPD Touch Monitors Installation Guide Sicherheitshinweise und Vorsichtsmaßnahmen Befolgen Sie die Hinweise auf dem Produkt und in dieser ! Dokumentation. Lesen Sie die folgenden Sicherheitshinweise und Vorsichtsmaßnahmen sorgfältig
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    About This Manual 11 • Halten Sie das Gerät von Wasser fern. Stellen Sie es daher nicht in Küche oder Badezimmer bzw. in der Nähe einer Waschmaschine oder anderer Wasser-,
  • 3M 11-4942-129-00 | Installation Guide - Page 12
    12 FPD Touch Monitors Installation Guide MicroTouch Support Services MicroTouch provides extensive support services through our technical support organization, web site, and bulletin board system (BBS). MicroTouch Technical Support Technical Support is available as follows: • 24 hours a day, Monday
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    About This Manual 13 MicroTouch on the World Wide Web You can 978-659-9250 • 978-683-0358 To connect to the BBS, you need standard communication software and a modem that supports 2400, 4800, 9600, 14400, or 28800 baud. Additionally, the communication parameters must be set as follows: No parity
  • 3M 11-4942-129-00 | Installation Guide - Page 14
    Installation Guide MicroTouch Corporate Headquarters and Worldwide Offices United States MicroTouch Systems, Inc. 300 Griffin Brook Park Drive Methuen, MA 01844 United States Phone: 978-659-9000; Fax: 978-659-9100 Web Site: http://www.microtouch.com E-Mail: [email protected] Support Hot
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    CHAPTER 1 Introduction to Flat-Panel Displays The MicroTouch product line of Flat-Panel Display (FPD) touch monitors offers the TruePoint Profile monitor for the desktop and the ChassisTouch monitor for kiosk, ATM, and industrial enclosures. The monitors are available in a variety of sizes. This
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    16 FPD Touch Monitors Installation Guide About Your Flat-Panel Display Touch Monitor The MicroTouch product -matrix thin-film transistor (AM-TFT) liquid crystal display technology. The 12.1" monitor supports a full-screen resolution of 800 x 600. The monitors are available with either MicroTouch
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    TFT Liquid Crystal Display technology • Provides wide viewing angle performance with exceptional brightness, contrast, and sharpness • Provides profile, and small footprint ChassisTouch: metal enclosed display; no bezel Requires substantially less countertop or desktop space than traditional CRTs
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    18 FPD Touch Monitors Installation Guide What Is AM-TFT LCD Technology? The MicroTouch flat-panel displays use active-matrix thin-film transistor (AM-TFT) liquid crystal display (LCD) technology. With
  • 3M 11-4942-129-00 | Installation Guide - Page 19
    the DOS text mode resolution of 720 x 400. This resolution is appropriate if you are running a DOS touch application. The 12.1" FPD monitor provides support for 640 x 480 (VGA) resolution, but only for compatibility and monitor setup. The monitor does not properly display the image at VGA resolution
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    CHAPTER 2 Setting Up Your FPD Touch Monitor This chapter describes how to set up your MicroTouch FPD touch monitor. You need to complete the following tasks: • Unpack the components • Check that a video card and the video software driver are already installed in your system • Connect the video,
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    Guide System Requirements The Profile and ChassisTouch flat-panel touch monitors require a personal computer (PC). These touch monitors are not supported video card or a video driver, refer to your computer documentation for instructions. • The video card must be compatible with the display timings
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    monitor may be mounted either on the side or on the bottom of the unit, depending on the model you have. • The Profile monitor supports multimedia sound applications. The monitor has built-in speakers and microphone, audio connectors, and volume control. It also has connectors for an external
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    MicroTouch SuppWorintsMd:oSw-ODs SO/2SMacintosh IncluDdoecsDu:miseknCtarteioant Tool May 1998 LCD MOANDIJTUOSRTMENTForPWRinOdoWwGsinR9d5o/Aw98sMaNnTd MicroTouch Installation guide, TouchWare CD with touchscreen software and documentation, and LCD Monitor Adjustment Program diskette for adjusting
  • 3M 11-4942-129-00 | Installation Guide - Page 24
    computer. If you need information on installing a video card or video driver, refer to the manual that came with your video card. Supported Video Display Modes and Refresh Rates Your video card must support one of the display modes specified in Table 2. If you select an unsupported video mode, the
  • 3M 11-4942-129-00 | Installation Guide - Page 25
    26 FPD Touch Monitors Installation Guide Table 2. Applicable Display Modes and Video Timing Display Mode H Sync V Sync (Refresh Rate) Dot Frequency SVGA (800 x 600) 36.9 kHz 60 Hz 40.0 MHz DOS
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    controls. For more information on the monitor controls, refer to Chapter 3. For more information on configuring the display settings, refer to the manual that came with your video card. Video Cards Tested by MicroTouch MicroTouch reviewed and tested several video cards currently available in the PC
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    28 FPD Touch Monitors Installation Guide Connecting the Touch Monitor ¾ To connect the touch monitor: 1. Turn off your computer. You should always turn off the computer before connecting or disconnecting a device. 2.
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    Chapter 2 Setting Up Your FPD Touch Monitor 29 4. Plug the AC/DC power supply into the monitor. 5. Connect the power cable. Note that your touch monitor includes an AC power cable and an IEC to IEC power cable. • If you are using the AC power cable, plug one end of the cable into the AC/DC power
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    30 FPD Touch Monitors Installation Guide Using the Profile Multimedia Features The 12.1" Profile monitor has a built-in microphone and built-in stereo speakers to support multimedia applications. You use on installing a sound card or sound drivers, refer to the manual that came with your sound card.
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    Chapter 2 Setting Up Your FPD Touch Monitor 31 Connecting the Internal Microphone and Speakers ¾ To connect the internal microphone and speakers: 1. Turn off your computer. You should always turn off the computer before connecting or disconnecting a device. 2. Connect one end of the audio cable to
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    32 FPD Touch Monitors Installation Guide Connecting an External Microphone or Headphones The Profile monitor also has two audio connectors that allow you to connect an external microphone or headphones. Note:
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    Chapter 2 Setting Up Your FPD Touch Monitor 33 Turning On the Touch Monitor To turn on the Profile touch monitor, press the Power switch on the side of the display. In normal operation mode, the Power status light (LED) is steady green when the monitor is receiving power and a valid video signal.
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    34 FPD Touch Monitors Installation Guide Installing the Touchscreen Driver TouchWare includes the The system automatically detects the CD and runs the Setup program. 2. Follow the on-screen instructions to complete the installation. After the software is installed, restart your computer to load and
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    Control Panel. 3. Double-click on Add/Remove Programs. 4. Click on Install to run the \Setup program on the CD. 5. Follow the on-screen instructions to complete the installation. After the software is installed, restart your computer to load and activate the touchscreen driver. To complete the setup
  • 3M 11-4942-129-00 | Installation Guide - Page 35
    Monitors Installation Guide Installing TouchWare for Windows NT 3.51 1. Insert the TouchWare CD into the CD-ROM drive. 2. Open the Program Manager. 3. Open the File menu and choose Run. 4. Enter D:\SETUP where D is the letter of your CD-ROM drive. 5. Follow the on-screen instructions to complete
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    Command Prompts OS/2 window. 3. Enter D:\OS2\TW34\DISK1\SETUP where D is the letter of your CD-ROM drive. 4. Follow the on-screen instructions to complete the installation. After the software is installed, restart your computer to load and activate the touchscreen driver. To complete the setup of
  • 3M 11-4942-129-00 | Installation Guide - Page 37
    38 FPD Touch Monitors Installation Guide Calibrating the Touchscreen After you connect your touch monitor and install TouchWare, you must calibrate the touchscreen. Calibration serves two purposes: • Sets the active area
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    Chapter 2 Setting Up Your FPD Touch Monitor 39 Customizing the Touchscreen Settings You can use the Touchscreen control panel to set the following preferences for the touchscreen: • Define the touch actions that equate to a mouse click, double-click, and drag • Define whether you hear a beep when
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    CHAPTER 3 Adjusting the Video Display Your FPD touch monitor has several control buttons, an on-screen menu, and a Monitor Adjustment program for adjusting the video display. For example: • You can adjust the pixel clock and phase to eliminate noise. • You can adjust the image contrast and
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    42 FPD Touch Monitors Installation Guide Guidelines for Adjusting the Display Before You Make Any Adjustments • Be sure to set the controls under your more information on adjusting the desktop area (resolution), color depth, or refresh rate, refer to the user manual that came with your video card.
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    Chapter 3 Adjusting the Video Display 43 Controls for Adjusting the Video Display Your FPD touch monitor has three controls for adjusting the video display. These controls are located on the front of the Profile monitor and on the back of the ChassisTouch monitor. Select Select Mic Control Button
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    44 FPD Touch Monitors Installation Guide Changing a Setting ¾ To change a display setting: 1. Press the Select button until you display the option you want to change. 2. Press or to change the setting.
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    the relative phase of the pixel sampling clock to the incoming video signal. Adjusts the frequency of the pixel sampling clock. It is important that this frequency closely match the original pixel clock generating the analog video signal. Adjusts the vertical position of the screen image. Press
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    46 FPD Touch Monitors Installation Guide Using the Monitor Adjustment Program The LCD Monitor Adjustment program helps you adjust the display settings by providing a test pattern and On-Screen instructions. The adjustment program is provided as an aid for Windows 95/98 and Windows NT. You do not
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    Adjusting the Video Display 47 Adjusting the Clock and Phase Values The Clock value defines the frequency of the pixel sampling clock. It is important that this frequency closely match the original pixel clock generating the analog video signal. The Phase value synchronizes the relative phase of the
  • 3M 11-4942-129-00 | Installation Guide - Page 46
    48 FPD Touch Monitors Installation Guide ¾ To adjust the Clock and Phase values: 1. Run the Monitor Adjustment program and display the test image. 2. Press Select until you display the Clock icon. 3.
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    Chapter 3 Adjusting the Video Display 49 Adjusting the Image Position ¾ To adjust the vertical or horizontal position of the image: 1. Run the Monitor Adjustment program and display the test image. 2. Press Select until you display the Vertical Position icon. 3. Press to move the image down; press
  • 3M 11-4942-129-00 | Installation Guide - Page 48
    50 FPD Touch Monitors Installation Guide Adjusting the Brightness and Contrast Values The Brightness setting determines the black level of the monitor. • If you set the value too high or too
  • 3M 11-4942-129-00 | Installation Guide - Page 49
    kiosk. • The Profile monitor, which features a sleek design and a small footprint, is ideal for the desktop or countertop. Additionally, its internal microphone and speakers provide support for your multimedia sound applications.
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    52 FPD Touch Monitors Installation Guide Mounting the ChassisTouch Monitor You can mount the ChassisTouch monitor in a number of different ways. ChassisTouch Hardware Accessory Kit The ChassisTouch monitor includes a hardware accessory
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    Chapter 4 Guidelines for Integrating Your FPD Touch Monitor 53 Mounting Options The ChassisTouch hardware accessory kit includes four brackets, washers, and screws. The mounting holes are located on the sides of the monitor and are threaded to an 8-32 thread. You attach the brackets to any of the
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    54 FPD Touch Monitors Installation Guide Clearance and Ventilation • Leave at least two inches of space behind the ChassisTouch monitor for proper ventilation. Allow space to access the display adjustment buttons. •
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    the problems you are experiencing with the monitor. Be sure to check the LCD Monitor Adjustment Program diskette for a readme file. This file will contain the most current information about the touch monitor. You may also want to consult your video card user's manual for additional troubleshooting
  • 3M 11-4942-129-00 | Installation Guide - Page 54
    56 FPD Touch Monitors Installation Guide Maintaining Your Touch Monitor To maintain your display and keep your monitor operating at peak performance: • Keep your monitor and screen seep inside the display or stain the bezel. • Always handle the touchscreen with care. Do not pull on or stress cables.
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    Chapter 5 Maintenance and Troubleshooting 57 Monitor Installation Problems Problem Possible Causes and Solutions No the display. Refer to Table 2 for details. • Check that your computer is using a supported display mode. Refer to Table 2 for details. Is the monitor is in Power Management mode?
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    58 FPD Touch Monitors Installation Guide Problem Possible Causes and Solutions Abnormal image Check the following items: • Check that the video output from the video card meets the mode and timing requirements
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    Chapter 5 Maintenance and Troubleshooting 59 Troubleshooting the Touchscreen If you are experiencing problems with the touchscreen, check the following list of common installation errors. Table 5. Common Touchscreen Installation Errors Common Installation Errors Touchscreen does not respond to
  • 3M 11-4942-129-00 | Installation Guide - Page 58
    Guide Power Status Light The Profile touch monitor has a power status light (LED) on the front of the display. You can use the status light to help you determine possible problems of the monitor. Reconfigure your computer to use a supported display mode. Refer to Table 2 for details. Indicates
  • 3M 11-4942-129-00 | Installation Guide - Page 59
    Chapter 5 Maintenance and Troubleshooting 61 Power Management The Profile and ChassisTouch monitors conform to the Video Electronics Standards Association (VESA) Display Power Management Signaling (DPMS) standard. To benefit from
  • 3M 11-4942-129-00 | Installation Guide - Page 60
    Touch Monitors Installation Guide Video Input Pin Assignment Table 7 describes the pin assignment of the video connector on the flat-panel display. The connector is a 15-pin mini D-sub connector. 5 1 10 6 15 11 Table 7. Video Input Pin Assignment Pin Number 1 2 3 4 5 6 7 8 9 10 11 12 13 14
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    APPENDIX A Compliance Statements and Monitor Specifications Approvals Table 8 lists the approvals received for the 12.1" Profile and ChassisTouch FPD touch monitors. Table 8. Approvals for 12.1" FPD Touch Monitors Approval CE / CISPR 22-B (EN55022) CSA Profile Monitor  ChassisTouch Monitor 
  • 3M 11-4942-129-00 | Installation Guide - Page 62
    64 FPD Touch Monitors Installation Guide Federal Communications Commission (FCC) Statement This equipment has been radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. However, there is no guarantee
  • 3M 11-4942-129-00 | Installation Guide - Page 63
    ). If this is used near a radio or television receiver in a domestic environment, it may cause radio interference. Install and use the equipment according to the instructional manual.
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    Guide Specifications kg) TFT Color LCD 9.7" x 7.26" (246 x 184.5 mm) ChassisTouch 11.7" x 9.1" x 1.9" (297 x 231 x 48 mm) ChassisTouch 4.7 lbs. compatibility/setup: 640 x 480 (VGA) Profile +30°, -5° ChassisTouch Not applicable 20 ms/Rise, 40 ms/Fall Operation: 0° to +40° C, Ambient Storage:
  • 3M 11-4942-129-00 | Installation Guide - Page 65
    Appendix A Compliance Statements and Monitor Specifications 67 Specification V-Sync Frequencies Supported Audio Input (Profile) Connectors Accessories On-screen Display (OSD) Monitor Controls Manual Control Buttons 12.1" FPD 800 x 600 (SVGA): 60 Hz 640 x 480 (VGA): 72 Hz 2W/2W maximum Profile
  • 3M 11-4942-129-00 | Installation Guide - Page 66
    68 FPD Touch Monitors Installation Guide Specification Approvals Warranty Touchscreen 12.1" FPD Profile CE / CISPR 22 : one year Touchscreen Components: five years Technologies Supported: capacitive and 5-wire resistive Controllers Supported: SMT3V and SMT3RV Connection: RS-232 serial communication
  • 3M 11-4942-129-00 | Installation Guide - Page 67
    Index A AC/DC power supply 29 accessories and cables 24 accessory kit for ChassisTouch 52 active-matrix technology 18 Adjust buttons 43 adjusting the video display See video display AM-TFT LCD technology 18 audio cable 24 connectors 31 Profile multimedia features 30 audio features 16 B brightness
  • 3M 11-4942-129-00 | Installation Guide - Page 68
    70 FPD Touch Monitors Installation Guide color depth, defining 26 compliance statements 63 support 12 world wide web 13 horizontal position of video image 45, 49 I image position, adjusting 49 Industry Canada compliance statement 65 installation precautions 8 safety precautions 8 troubleshooting
  • 3M 11-4942-129-00 | Installation Guide - Page 69
    See video display OSD 43 P phase, clock adjusting the 48 definition of 45 phone support 12 pin assignment, video input 62 position of video image 45, 49 power cable powering on the touch monitor 33 precautions installation 8 safety 8 service and repair 9 shock and fire hazard 8 Index 71 preferences,
  • 3M 11-4942-129-00 | Installation Guide - Page 70
    Guide status light, power 60 support, technical 12 system requirements 22 T technical support 12 technology, AM-TFT LCD 18 telephone support panel 39 touchscreen driver, installing the 34 TouchWare, installing 34 troubleshooting monitor 57 touchscreen 59 turning on the touch monitor 33 U
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    video resolution defining the 26 on a CRT 19 on a flat-panel display 18 video timing 26 Index 73 W warnings, installation 8 World Wide Web site 13 worldwide offices 14
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  • 3M 11-4942-129-00 | Installation Guide - Page 74
    MicroTouch Systems, Inc. Corporate Headquarters UNITED STATES 978-659-9000, Fax 978-659-9100 World Wide Web: http://www.microtouch.com E-Mail: [email protected] FACTURA KIOSKS, a division of MicroTouch Systems, Inc., 716-424-4300, Fax 716-424-4335 MicroTouch Worldwide Offices AUSTRALIA +61 (03)
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12.1" Profile and ChassisTouch
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