Acer ARMC_2 User Manual

Acer ARMC_2 Manual

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  • Acer ARMC_2 | User Manual - Page 1
    Acer ARMC/2 User's Guide MAN-840 07/09/04
  • Acer ARMC_2 | User Manual - Page 2
    03/15/04 04/02/04 05/04/04 05/14/04 06/04/04 07/09/04 Preliminary release Updated GUI Updated ARMC2RMseek Utility instructions Password/User Name length changed to max 32 characters Added Full Screen Toolbar & ARMC2ConfigApp FW Flash Module Removed Battery Backup Unit Information Removed Optional
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    7 Step 2 Plug in the ARMC/2 Card into the Host System and Attach Internal Cables 7 J3 Service Connector ...7 J4 JTAG (Joint Test Acer ARMC/2 Windows Software Components 15 Step 7 Setup Your Client Internet Browser 19 Step 8 Connect to the ARMC/2 from a Client System 23 Step 9 Load the ARMC
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    ...74 Upgrade Firmware ...75 Updating Your ARMC/2's Firmware 76 Reset ARMC/2 ...81 Configure Group ...83 Users...84 OS Monitoring & Recovery 103 View Group ...104 ARMC/2 Card Health ...105 Event Log ...106 Server Screen ...110 Appendix A ARMC/2 Universal Cable 111 ARMC/2 Universal Cable Layout 111
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    WinCuri.exe Help File...120 LinCuri...122 LinCuri Help File ...123 Appendix C ARMC/2 Remote Recovery Application (RRA 125 ARMC/2 Card Remote Recovery Application (RRA 125 Appendix D Troubleshooting 132 Screen Distortion ...132 Problem ...132 Symptom ...132 Solution...133 BMC Not Responding ...134
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    contact your local Acer Authorized Reseller for technical support. Disclaimer This manual describes the operation of the Acer ARMC/2 card. Although efforts have been made to assure the accuracy of the information contained here, Acer expressly disclaims liability for any error in this information
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    Optional Components The following component does not come with your ARMC/2 card. You must order this component separately. • Power frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no
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  • Acer ARMC_2 | User Manual - Page 9
    • shock: 20G; 11 msec duration, half-sine shock sweep • IPMI 1.5 compliant (OEM version feature) • I2C sensors (OEM version feature) • SDR and Soft Processor (SP) file support for easy customization (OEM version feature) • OEM specific Cont'd Chapter One : Introduction 1
  • Acer ARMC_2 | User Manual - Page 10
    FDD USB Hub Serial Port X 3 Debug Support Alert Notification Console Redirection Security Virtual Boot Host Side Operating System Support Platform Management Configuration Program (PMCP) Description • 9.0; Enterprise Linux 3.0, AS; Enterprise Linux 3.0 Update2, AS Available 2 ARMC/2 User's Guide
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    1, the function key is no problem. But it is other Linux version ARMC/2." IF ARMC/2 does not connect external power, it will bring about the system cannot power on by pressing power button. NOTE5. "The host heartbeat function is ONLY supported under Windows OS." Chapter Two : Installing Your ARMC
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    ARMC/2 Windows Software Components 7 Setup your client system's Internet browser 8 Connect to the ARMC/2 from a client system 9 Load the ARMC/2 SDR and Soft Processor (SP) File for your motherboard or server board model Inspect the cardboard carton for obvious damage. 4 ARMC/2 User's Guide
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    from another when you run programs such as Remote Recovery Application (RRA) and ARMC2RMseek Locator. You can write down your ARMC/2 card's MAC address in the table below or in Appendix H, MAC Address Map. See the first line for an example. MAC Address 00-40-D9-
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    ARMC hosts system's motherboard has support for I2C on the PCI system's motherboard has support for I2C on the PCI slots are open. The ARMC/2 cards have these ARMC/2 Reset Button You can temporarily short this jumper to reset your ARMC/2 You can write-protect your ARMC/2 card's firmware so that
  • Acer ARMC_2 | User Manual - Page 15
    Clock Jumper These two headers allow your ARMC/2 card to read I2C bus information. If your hosts system's motherboard has support for I2C on the PCI slots, ARMC/2 card into any available PCI slot inside the host system. J3 Service Connector This jumper is used exclusively for servicing the ARMC/2
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    ) If your motherboard has an IPMB connector, you can connect a cable from J5 on the ARMC/2 card to the IPMB connector on your motherboard. Pin Description 1 Positive Signal 2 Ground 3 intended to handle sensors, data repositories, event logs and watchdog timers. Cont'd 8 ARMC/2 User's Guide
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    ARMC/2 card. The hardware health monitoring function requires an OEM specific cable and Sensor Definition Kit (SDK/SDR) file and Soft Processor (SP) file. Note: IPMI support over the serial port. JP3 Service Connector This jumper is used exclusively for servicing the ARMC/2 card. JP3 is not
  • Acer ARMC_2 | User Manual - Page 18
    in place of the ARMC/2 Universal Cable to power ARMC/2 card. Connect the chassis power switch to JP5 on your ARMC/2 card. Note: JP4 and JP5 can be used in place of the ARMC ARMC/2 card. Connect the chassis reset switch to JP8 on your ARMC/2 card. Note: JP7 and JP8 can be used in place of the ARMC
  • Acer ARMC_2 | User Manual - Page 19
    settings and restart the computer. Note: Make sure that your motherboard BIOS supports Legacy USB devices, USB Boot or Boot to USB. Note: On some on entering the BIOS setup. Step 5 Install the Operating System and ARMC/2 Drivers Step Action 1 Install the operating system (if applicable) on
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    2000/2003 operating systems need an .INF for the AMI Virtual Floppy device exposed by the ARMC/2 card. Note: This installation procedure needs to be done one time only on the host Floppy device .INF file the first time you install the ARMC/2 card on the server. Cont'd 12 ARMC/2 User's Guide
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    Virtual Floppy Drivers on Microsoft® Windows Operating Systems, Continued Step Action 2 The Hardware Update Wizard begins to search for the drives on the ARMC/2 CD. Note: Do NOT use the default file that the Microsoft® Windows operating system presents when it is searching for the Virtual
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    Step 5 Install the Operating System and ARMC/2 Drivers, Continued Installing Virtual Floppy Drivers on Microsoft® Windows Operating Systems, Continued Step Action 4 of the Virtual Floppy driver. 5 Congratulations! You have successfully installed the Virtual Floppy driver. 14 ARMC/2 User's Guide
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    Install the Acer ARMC/2 Windows Software Components Acer ARMC/2 Windows Software Components is a collection of ARMC/2 host- the Internet browser-based Remote Access Companion for ARMC/2 and the ARMC2ConfigApp program. HostHeartbeat is installed as a service in Windows. It is used to tell whether
  • Acer ARMC_2 | User Manual - Page 24
    . The host system is the system that has the ARMC/2 card installed into it. Browse to the following folder and file: CDROM\ServerTools\Win32\Setup.exe 2 Double left click the Setup.exe icon to begin the installation of the Acer ARMC/2 Windows Host Component. Cont'd 16 ARMC/2 User's Guide
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    /2 Windows Software Components, Continued Step Description 3 The Acer ARMC/2 Windows Host Component setup window opens. Left click the Next button. 4 Skip this step unless opens. Select the Complete setup option. Left click the Next button. Cont'd Chapter Two : Installing Your ARMC/2 Card 17
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    Step 6 Install the Acer ARMC/2 Windows Software Components, Continued Step Description 6 The Install Program window opens. Left click the Install button. 7 The Installation Progress window opens. 18 ARMC/2 User's Guide Cont'd
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    Step 6 Install the Acer ARMC/2 Windows Software Components, Continued Step Description 8 The installation is complete. you can redirect the host system's console or view the Crash screen. Follow the instructions in the table below: Step Description 1 Open Internet Options. To get there, open
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    can cause old data to be displayed when performing operations on the ARMC/2. 4 Next, you must setup Internet Explorer to allow the downloading of mentioned in this document) that are necessary to even access the ARMC/2 GUI. The security settings for a Microsoft Windows 2003 server operating system
  • Acer ARMC_2 | User Manual - Page 29
    and left click the Enable button under the Run ActiveX controls and plug-ins section. Left click the OK button. Cont'd Chapter Two : Installing Your ARMC/2 Card 21
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    . Note: Note: You must restart Internet Explorer before the changes take effect. Remote Console cannot run with any other security settings in Internet Explorer. 22 ARMC/2 User's Guide
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    its IP address, you must run ARMC2RMseek Locator. To get or set the IP address on your ARMC/2 card in a Windows 2000 environment, you can also run the ARMC2ConfigApp program on the host Left click on the Next button when you see this screen. Cont'd Chapter Two : Installing Your ARMC/2 Card 23
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    enter a range of IP addresses that you want to search. In this example, the ARMC/2 card's IP address is between 172.16.2.200 to 172.16.2.255. Left click the Add>> button when finished. 4 The name and IP range of the ARMC/2 will display in the right field. Place a check in the box next to
  • Acer ARMC_2 | User Manual - Page 33
    . 6 If the IP range is correct, ARMC2RMseek Locator will locate the ARMC/2 card. It will list all ARMC/2 cards it has discovered. Note: If more than one ARMC/2 card is found, you can distinguish them by the ARMC/2 card's name. The ARMC/2 card's name consists of the words ARMC2 and the IP address
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    Left click the OK button. After you successfully log into your ARMC/2 card, you are greeted with the Welcome to ARMC/2 screen. Note: The default user name and password are in . See the Administrator Setup subsection under the ARMC/2 Configurations section of this chapter. 26 ARMC/2 User's Guide
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    Step 9 Load the ARMC/2 SDR and Soft Processor (SP) File for Your Server Board Model The following table is a pictorial description of how to load Upload menu item. 2 The Host Health Monitoring Files dialog box opens. Left click the Browse button. Cont'd Chapter Two : Installing Your ARMC/2 Card 27
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    and Soft Processor (SP) File for Your Server Board Model, Continued Step Description 3 Insert the ARMC/2 and browse to it. Select the SDR>G520> directory. . Note: You can create your Processor (SP) File with the BIN file extension and left click the Open button. 28 ARMC/2 User's Guide Cont'd
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    Step 9 Load the ARMC/2 SDR and Soft Processor (SP) File for Your Server Board Model, Continued Step Description 5 Left click the Upload button. 6 Once the Soft Processor (SP) file with the BIN file extension and left click the Open button. Cont'd Chapter Two : Installing Your ARMC/2 Card 29
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    Step 9 Load the ARMC/2 SDR and Soft Processor (SP) File for Your Server Board Model Continued Step Description 8 Left click the Upload button. 9 Once the Soft Health Monitoring Files dialog box by left clicking the close icon on the upper right corner of the dialog box. 30 ARMC/2 User's Guide
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    Card Overview The Acer ARMC family of server and system remote management cards can be accessed from anywhere on your Intranet through an Internet browser. This is a great way to maintain your critical server when you are nowhere near it. This chapter explains how to locate your ARMC/2 card on your
  • Acer ARMC_2 | User Manual - Page 40
    example, Your Network Name is the Network Name. Next, you must enter a range of IP addresses that you want to search. In this example, the ARMC/2 card's IP address is between 172.16.2.200 to 172.16.2.255. Left click the Add>> button when finished. 32
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    Step Description 4 The name and IP range of the ARMC/2 will display in the right field. Place a check in the box next to the range of IP addresses. Left click on the Next button. 5 The name and IP range of the ARMC/2 will display in the Selected IP Range window. Left click
  • Acer ARMC_2 | User Manual - Page 42
    is 192.168.0.36. Double left click on the IP address to start managing the ARMC/2 card and write down its IP address. Left click on the Finish button after ARMC2RMseek Locator discovers all ARMC/2 cards. Congratulations! You have successfully located your ARMC/2 card. 34 ARMC/2 User's Guide
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    example, Your Network Name is the Network Name. Next, you must enter a range of IP addresses that you want to search. In this example, the ARMC/2 card's IP address is between 172.16.2.200 to 172.16.2.255. Left click the Add>> button when finished. Cont'd Chapter Three : Locating Your
  • Acer ARMC_2 | User Manual - Page 44
    and End IP addresses can be the same if you only wish to scan for one ARMC/2 card with that specific IP address. When you have finished entering all the IP address Next button. The name and IP range of the ARMC/2 card will display in the Selected IP Range window. Left click on the Next button. Cont'd
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    IP Address Range, Continued If the IP range is correct, ARMC2RMseek Locator locates all ARMC/2 cards. It lists all ARMC/2 cards it has discovered. Left click on the Finish button after ARMC2RMseek Locator discovers all ARMC/2 cards. Usage Once the program has been installed and setup, you can access
  • Acer ARMC_2 | User Manual - Page 46
    Note: To close the ARMC2RMseek Locator utility you must right click on the ARMC2RMseek Locator icon from the task bar and left click the Exit menu option. 38 ARMC/2 User's Guide
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    /2 GUI's various functions. Each function is described in detail. Default User Name and Password Note: Note: When you first try to access your ARMC/2, you will be prompted to enter a user name and password. The default user name and password are as follows: Field User Name Password Default root
  • Acer ARMC_2 | User Manual - Page 48
    . Menu Bar Quick Launch Icons Session Information Menu Bar There is a menu bar located at the top of the ARMC/2 GUI. It lists the following groups: • Manage Group • Configure Group • View Group You can navigate the menu bar by left clicking on one of the
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    with your mouse (or other pointing device) and select them by left clicking on one of the icons. Session Information This section of the ARMC/2 GUI allows you to view your user name and permission level. Session Information You are currently logged in as: root Current permission level: Administrator
  • Acer ARMC_2 | User Manual - Page 50
    further in this section. Function Remote Console Remote Power Control Upgrade Firmware Reset ARMC/2 Description This menu item allows you to start a Remote Console session with the you to update your ARMC/2's firmware. This menu item allows you to reset your ARMC/2 card. 42 ARMC/2 User's Guide
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    in detail: Item High Color Quality (16-bit) for fast/LAN Connection Low Color Quality (8-bit) for fast/LAN Connection Description This option allows the ARMC/2 to send 16 bits per pixel color. This setting is recommended for faster connection speeds or over a LAN connection. This option allows the
  • Acer ARMC_2 | User Manual - Page 52
    Redirection The most powerful feature of your ARMC/2 is the ability to redirect the host system's console. To redirect the host system's console is the left click Tools and then Internet Options. 2 The Internet Options window opens. Left click the Settings button. 44 ARMC/2 User's Guide Cont'd
  • Acer ARMC_2 | User Manual - Page 53
    can cause old data to be displayed when performing operations on the ARMC/2. 4 Next, you must setup Internet Explorer to allow the downloading ones mentioned in this document) that are necessary to even access the ARMC/2 GUI. The security settings for a Microsoft Windows 2003 server operating
  • Acer ARMC_2 | User Manual - Page 54
    controls section. 6 Scroll down and left click the Enable button under the Run ActiveX controls and plug-ins section. Left click the OK button. 46 ARMC/2 User's Guide Cont'd
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    restart Internet Explorer before the changes take effect. Remote Console cannot run with any other security settings in Internet Explorer. Cont'd Chapter Four : Using Your ARMC/2 47
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    , Continued Staring Redirection Follow the steps in the table below to begin Console Redirection: Step Description 1 Left click the Manage menu item from the ARMC/2 menu bar. Left click the Remote Console menu item from the drop down menu. Left click the Remote Console mode that you want to
  • Acer ARMC_2 | User Manual - Page 57
    Redirection, Continued Staring Redirection, Continued Step Description 3 The Authentication window opens. Type your Username and Password and click the Login button. 4 The Console Redirection window opens. Cont'd Chapter Four : Using Your ARMC/2 49
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    Redirection, Continued Remote Console Shortcut Key Combinations The most powerful feature of your ARMC/2 is the ability to redirect the host system's console. To redirect the host , + Start/Stop CD-ROM Drive Redirection Start/Stop Floppy Drive Redirection Cont'd 50 ARMC/2 User's Guide
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    -ROM drive. Floppy Redirection This menu item can be used to start or stop the redirection of the floppy drive. Cont'd Chapter Four : Using Your ARMC/2 51
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    multiple repetitions of a single key stroke on the host system. If you are experiencing this type of situation, enable Auto Key-Break Mode. Cont'd 52 ARMC/2 User's Guide
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    This dropdown menu item contains the Record New Macro menu item that allows you to record a set of keystrokes. A good example is when using the ARMC/2 in conjunction with a KVM. Normally, you must use a key sequence to switch systems. If you programmed a macro, you would be able to switch systems by
  • Acer ARMC_2 | User Manual - Page 62
    color mode during your redirection. This field displays the current frame rate you are getting. This field displays how many users are currently accessing the ARMC/2. Cont'd 54 ARMC/2 User's Guide
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    currently on. You can left click this icon to stop floppy redirection. Left click this icon to Power Control screen. Cont'd Chapter Four : Using Your ARMC/2 55
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    open the CD-ROM Drive Redirection Dialog Box. 3 Use the CDROM Redirection dropdown menu to open the CD-ROM Drive Redirection Dialog Box. Cont'd 56 ARMC/2 User's Guide
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    the CD-ROM Drive you want to redirect. Left click the OK button. CD-ROM Drive Redirection will begin immediately. Cont'd Chapter Four : Using Your ARMC/2 57
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    that the CDROM Drive Redirection icon changes. If you used the dropdown menu, there is a check next to the CDROM Redirection menu item. Cont'd 58 ARMC/2 User's Guide
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    to the CDROM Redirection menu item. Left click the CDROM Redirection menu item to stop the CD-ROM Drive Redirection. Cont'd Chapter Four : Using Your ARMC/2 59
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    Redirection, Continued Stop CD-ROM Drive Redirection, Continued The Console Redirection status dialog box appears as it stops device redirection. Cont'd 60 ARMC/2 User's Guide
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    table: Method 1 2 Description Use the keyboard shortcut keys, + . Use the Console Redirection toolbar. 3 Use the Floppy Redirection dropdown menu. Cont'd Chapter Four : Using Your ARMC/2 61
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    . Left click the OK button. 2 Select the Floppy Drive you want to redirect. Left click the OK button. Floppy Drive Redirection will begin immediately. 62 ARMC/2 User's Guide Cont'd
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    Drive Redirection icon changes. If you used the dropdown menu, there is a check next to the Floppy Redirection menu item. Cont'd Chapter Four : Using Your ARMC/2 63
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    menu. You will notice a check next to the Floppy Redirection menu item. Left click the Floppy Redirection menu item to stop Floppy Redirection. Cont'd 64 ARMC/2 User's Guide
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    Redirection, Continued Stop Floppy Drive Redirection, Continued The Console Redirection status dialog box appears as it stops device redirection. Cont'd Chapter Four : Using Your ARMC/2 65
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    drive. Step Description 1 Open the Floppy Image Creator program. 2 Select Create an Image file from a Floppy Media and left click the Next button. Cont'd 66 ARMC/2 User's Guide
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    the Start button to begin the floppy image creation. 4 A progress dialog box opens displaying the status of the image creation. Cont'd Chapter Four : Using Your ARMC/2 67
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    have successfully created a floppy image to use to during device redirection. Left click the Exit button to close the Floppy Image Creator program. Cont'd 68 ARMC/2 User's Guide
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    Floppy Image Creator program. 2 Select Transfer an Image file from a file to a Floppy Media and left click the Next button. Cont'd Chapter Four : Using Your ARMC/2 69
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    . 4 In this example, the file name is SampleImage.dat. Left click the image file to select it and left click the Open button. Cont'd 70 ARMC/2 User's Guide
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    Redirection, Continued Transferring a Floppy Image to a Floppy Disk, Continued Step Description 5 Left click the Start button to begin the image transfer to the floppy disk. 6 A progress dialog box opens displaying the status of the image transfer. Cont'd Chapter Four : Using Your ARMC/2 71
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    button. 8 Congratulations! You have successfully transferred a floppy image to a floppy disk. Left click the Exit button to close the Floppy Image Creator program. Cont'd 72 ARMC/2 User's Guide
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    both the Console Redirection window. You can also leave the window open and start redirection again once you are ready. Cont'd Chapter Four : Using Your ARMC/2 73
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    cycle the host system. This displays the power status of the host system. It can either be in an On state or Off state. 74 ARMC/2 User's Guide
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    NOT CLOSE THE WINDOW USING THE CLOSE BUTTON (X) ON THE TITLE BAR WHEN THE ARMC/2 IS IN UPGRADE MODE. USE THE CANCEL BUTTON ONLY! The firmware upgrade process this time to abort the upgrade process. By doing so, the ARMC/2 card resets itself (except in Step 1 of 4). Once you enter into Flash
  • Acer ARMC_2 | User Manual - Page 84
    Firmware, Continued Updating Your ARMC/2's Firmware Follow the steps in the table below to update your ARMC/2's firmware: Step Description 1 Left click the Enter Upgrade Mode button. 2 The following dialog appears: Preparing to upgrade firmware. Please wait... Cont'd 76 ARMC/2 User's Guide
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    Upgrade Firmware, Continued Updating Your ARMC/2's Firmware, Continued Step Description 3 Left click the Browse button to locate the firmware (*.IMA) update file. 4 Locate the firmware file and select it. Left click the Open button. Cont'd Chapter Four : Using Your ARMC/2 77
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    Firmware, Continued Updating Your ARMC/2's Firmware, Continued Step Description 5 Left click the Upload button to go to the next step. 6 The ARMC/2 firmware wizard will begin to check the existing firmware against the firmware file you are trying to load. 78 ARMC/2 User's Guide Cont'd
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    Upgrade Firmware, Continued Updating Your ARMC/2's Firmware, Continued Step Description 7 Once it choose to cancel the firmware flash operation, the ARMC/2 must be reset. This means that you must close the Internet browser and log back onto the ARMC/2 before you can perform any other types
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    ARMC/2's Firmware, Continued Step Description 10 When you see this screen, it means that the firmware image is being upgraded. Once the upgrade's progress reaches 100%, it is complete. The ARMC /2 will reset itself. You must close the browser and reconnect to the ARMC , the ARMC/2 will
  • Acer ARMC_2 | User Manual - Page 89
    item is a subsection of the Manage group. The Reset ARMC/2 is used to reset your ARMC/2 card. Follow the steps in the table below to reset your ARMC/2 card: Step Description 1 Left click the Manage menu item and then the Reset ARMC/2 menu item. 2 A confirmation dialog box opens. Left click the
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    Reset ARMC/2, Continued Step Description 3 The ARMC/2 card resets itself. You are prompted to close Internet Explorer and log back into the ARMC/2 card. Left click the Close button. 82 ARMC/2 User's Guide
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    . This menu item allows you to upload a Digital Certificate and Private Key to the ARMC/2 card. PMCP File Upload IPMI Configuration Server OS Monitoring & Recovery Note: The ARMC/2 does not support pass-phrase encrypted certificates. This menu item allows you to upload a platform management file
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    the administrators who have access to the ARMC/2. The following table describes the information users who are able to access this ARMC/2. Description Add Button Remove Button Properties user account to your ARMC/2. This button allows you to eliminate an account from your ARMC/2's access list. This
  • Acer ARMC_2 | User Manual - Page 93
    can only change their own password. If a new user is given administrative privileges, permissions are automatically granted for all interfaces. Cont'd Chapter Four : Using Your ARMC/2 85
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    the Remove button. 2 A confirmation dialog box opens. Left click the OK button to confirm deletion or left click the Cancel button to cancel. Cont'd 86 ARMC/2 User's Guide
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    the password, description, permissions, and access rights. After you have viewed and edited the account information, left click the OK button. Chapter Four : Using Your ARMC/2 87
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    ARMC/2. The Network Settings dialog box opens: The following table describes the information listed in this subsection in detail: Item MAC Address Configuration Method Description This field displays the ARMC /2's MAC address. This field allows you to configure the ARMC/2's IP
  • Acer ARMC_2 | User Manual - Page 97
    IP Address Subnet Mask Gateway Apply Button This field allows you to set the ARMC/2's IP address. This field allows you to set the Subnet Mask The ARMC/2 resides on. This field allows you to set the ARMC/2's Gateway access address. This button allows you to save your configuration. Note: You are
  • Acer ARMC_2 | User Manual - Page 98
    Firewall Left click the Firewall menu item to configure the IP access parameters of the ARMC/2. The Firewall Settings dialog box opens. Here you can enter IP addresses to block or allow Trusted Sites tab to enter a range of IP addresses that you want to always allow. 90 ARMC/2 User's Guide Cont'd
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    accept or ignore. This field allows you to enter the last port of the port range that you want the ARMC/2 to accept or ignore. Left click the OK button when you are satisfied with the information entered. Left click the Cancel button to discard changes
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    Alert Notification Left click the Alert Notification menu item to configure how alerts are sent from the ARMC/2 card. The Alert Notification dialog box opens. Here you can set SNMP destinations and email destinations. 92 ARMC/2 User's Guide
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    Date & Time Left click the Date & Time menu item to configure the date and time on your ARMC/2 card. The Set Date & Time dialog box opens. Here you can set the current date and time on your ARMC/2 card. You can also have it synchronized with a Network Time Protocol (NTP) server. Chapter Four
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    Serial Port Left click the Serial Port menu item to configure the serial port on your ARMC/2 card. The Serial Port Settings dialog box opens. Here you can set the baud rate, data bit, parity, stop bits, flow control settings. 94 ARMC/2 User's Guide
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    an SSL Certificate and SSL Private Key to use when accessing your ARMC/2. Use the Browse button to search for your SSL Certificate or Private Key. Both types of files have a PEM file extension. Note: The ARMC/2 does not support pass-phrase encrypted certificates. Cont'd Chapter Four : Using Your
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    /2 securely using the following format in your IP Address field from your Internet browser: https://
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    PMCP File Upload Left click the PCMP File Upload menu item to upload a PMCP file to your ARMC/2 card. The following table is a pictorial description of how to load an SDR and Soft Processor (SP dropdown menu and then left click the PMCP File Upload menu item. Chapter Four : Using Your ARMC/2 97
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    Step Description 2 The Host Health Monitoring Files dialog box opens. Left click the Browse button. Cont'd 98 ARMC/2 User's Guide
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    PMCP File Upload, Continued Step Description 3 Insert the ARMC/2 CD and browse to it. Select the SDR>G520> directory. Note: You can create your own SDR and Soft Processor 4 Select the SDR File with the BIN file extension and left click the Open button. Cont'd Chapter Four : Using Your ARMC/2 99
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    SDR and Soft Processor (SP) File uploaded. 7 Select the Soft Processor (SP) file with the BIN file extension and left click the Open button. 100 ARMC/2 User's Guide Cont'd
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    Host Health Monitoring Files dialog box by left clicking the close icon on the upper right corner of the dialog box. Chapter Four : Using Your ARMC/2 101
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    IPMI Configuration Left click the IPMI Configuration menu item to configure the ARMC/2 card to read data from an onboard baseboard management controller (BMC) on the motherboard/ server board. 102 ARMC/2 User's Guide
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    Server OS Monitoring & Recovery Left click the Server OS Monitoring & Recovery menu item to configure operating system monitoring and recovery methods. Chapter Four : Using Your ARMC/2 103
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    Crash Screen Description This menu item allows you to view the health information of the ARMC/2 card. This menu item allows you to view and clear the event logs. This menu item allows you to view general information about the ARMC/2. This menu item allows you to view the last text screen on the host
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    ARMC/2 Card Health Left click the Card Health menu item to view the health information of the ARMC/2 card. Chapter Four : Using Your ARMC/2 105
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    to view and clear the event logs. Notes: 1. Size of event log is 512 events. 2. When amount of event log arrives at 50% and 75%, ARMC/2 will send the alert event log. 3. When the event log gets full, it will overwrite the old event and continue to record new event log
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    Server Health Left click the Server Health menu item to view the host system's health information based on the sensor readings and platform management configuration information. Chapter Four : Using Your ARMC/2 107
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    ARMC/2's build date. It is in the following format: MONTH DAY YEAR This field gives the ARMC/2's build time. It is in the following format: HOUR:MIN:SEC This field displays a short description of the firmware. This field displays the floppy emulation firmware version. Cont'd 108 ARMC/2 User's Guide
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    Floppy Virtual CDROM Virtual Keyboard/Mouse KVM over IP Support Description This field displays whether or not floppy redirection mouse. This field displays whether or not KVM over IP is supported. General Information : Detailed Versions Parameter Parameter Value Description This column gives
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    locks up or freezes during a blue screen. This is useful because it allows you to troubleshoot the host system. You will be prompted to login. Note: Note: The maximum size captured Crash Screen image from the ARMC/2 card's memory. It will automatically be erased when another Crash Screen image is saved.
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    ARMC/2 Universal Cable ARMC/2 Universal Cable Layout Note: If you do not use the chassis power on switch or chassis reset switch pins, you should place a plastic cap on them so that they do not short your motherboard. Do not use a standard jumper. It will short the connection. Appendix A : ARMC
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    client system. The client system is the system that will connect to the ARMC/2 card remotely through the network. This is basically WinCuri with a GUI. Note: Make sure that the ARMC/2 card is connected to the host system's motherboard through the USB cable. Cont'd Appendix D : Troubleshooting 113
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    want to connect to a ARMC2 on the network'. Type in the ARMC/2 card's IP address in the field to the right of Card IP You must know the ARMC/2 card's IP address before running the ARMC2ConfigApp program from a remote . Run the ARMC2Seek program to find the ARMC/2 card's IP address. 4 The following
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    Button Exit Button Description The Add button allows you to add a new administrator to the ARMC/2 card's user list. The user name must be no more than eight characters long. The Exit button allows you to log off the ARMC/2 Card Configuration program. Cont'd Appendix D : Troubleshooting 115
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    reenter the password. The Confirm Password field allows you to reenter the user's password. You can select the permission level for this account. Cont'd 116 ARMC/2 User's Guide
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    Field/ Button User Name Description Change Password New Password Confirm Password Permissions Description The selected ARMC/2 card user is displayed in this field. It cannot be changed. You can view . You can view and modify the permission level for this account. Appendix D : Troubleshooting 117
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    The Network Configuration tab allows you to change the way the ARMC/2 card connects to the network. By default, the ARMC/2 card obtains an IP address dynamically via DHCP. You can . The Exit button allows you to log off the ARMC/2 Card Configuration program. Cont'd 118 ARMC/2 User's Guide
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    button allows you to set the ARMC/2 card with the MAC address that you entered into the New MAC Address field. The Reset the card now button allows you to reset the ARMC/2 card's firmware. The Exit button allows you to log off the ARMC/2 Card Configuration. Cont'd Appendix D : Troubleshooting 119
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    based program that you can use to configure the ARMC/2 card. It allows you all the functionality of both the Internet browser-based Remote Access Companion for ARMC/2 and the ARMC2ConfigApp program. To run the option will prompt for password only once at the beginning Cont'd 120 ARMC/2 User's Guide
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    commands -Net -GetMac -Net -SetMac - -Net -GetConfig -Net -SetDHCP -Net -SetSTATIC IP Netmask Gateway Cont'd Appendix D : Troubleshooting 121
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    and 2147483646> General purpose commands -Gen -Reset -SaveConfig|-NoConfig (Reset ARMC card) -SaveConfig (Save Configuration) -NoConfig (Don't save Configuration) a command prompt-based program that you can use to configure the ARMC/2 card in RedHat Linux. It allows you all the functionality of
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    -user -listAllUser -user -listAll -user -getSnmp System Event Log (SEL) Commands -sel -listAll -sel -selInfo -sel -clear -sel -setPolicy -sel -getPolicy Cont'd Appendix D : Troubleshooting 123
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    -set ServerIP ClientIP -ASRCfg -Get -ASRCfg -Set ENABLED|DISABLED POWERCYCLE|RESET Delay Minimum ASR Delay is 45 Seconds DISABLED does not require extra arguments 124 ARMC/2 User's Guide
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    an image to it. Confirm that pins one and two on jumper JP11 are shorted on your ARMC/2 card. The firmware upgrade process is a crucial operation. Make sure that the chances of a card parameters before you can start flashing your ARMC/2 card's firmware. Cont'd Appendix D : Troubleshooting 125
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    Mode screen appears and starts to search for ARMC/2 cards in Recovery Mode. Left click the ARMC/2 card's MAC address that you want to Mode. The Select button allows you to specify the highlighted ARMC/2 card's settings. You can specify the ARMC/2 card's MAC, IP, Network Mask, and Gateway
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    the Windows registry automatically. IP Address Netmask Gateway Cancel Button OK Button Note: When you specify the ARMC/2 card, it is advisable to set the MAC address back to the one indicated on the sticker made and continue with the flashing function. Cont'd Appendix D : Troubleshooting 127
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    ARMC/2 Card Remote Recovery Application (RRA), Continued Step Description 3 The Firmware Flash screen appears. The Flash Related Operation buttons are selection to flash firmware completely. Left click the Flash button to flash firmware. Close the operating screen Cont'd 128 ARMC/2 User's Guide
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    ARMC/2 Card Remote Recovery Application (RRA), Continued Step Description 4 When you left click the Browse button, the open firmware file select the image. Step Description 5 Complete Flash Left click the Complete Flash selection to flash firmware completely. Appendix D : Troubleshooting 129
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    Step Description 6 Left click the Flash button to flash firmware. 7 Left click the Flash button to flash firmware. 130 ARMC/2 User's Guide
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    Step Description 8 Diagnostics function The diagnostics function is a debugging tool for engineer of manufacturer. Please don't use this function. Appendix D : Troubleshooting 131
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    Appendix D Troubleshooting Screen Distortion Problem The screen on the host system is blurry when using screen resolutions lower than 1024x768. This happens when you use both console redirection and the physical terminal on the host system. Clarity Image Normal Blurry Symptom The ARMC/2
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    Screen Distortion, Continued Symptom, Continued When the analog signal is set lower than 1024x768 (for example: 800x600), the ARMC/2 card's video controller will use ratio metric expansion to bring the screen to 1024x768. Because of this, the screen will become blurry. Solution To correct
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    BMC Not Responding Problem The BMC does not respond. Symptom You cannot power off, power on, or power cycle the host system. You cannot obtain Host System (s) unplugged. Some BMCs will run on system standby power, and stay on even though the system is in an off state. 134 ARMC/2 User's Guide
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    and the host system's main board and chassis. The wall AC adapter must be connected to the ARMC/2 card in order for power control options to operate properly. Complete Flash Problem Deciding whether to do a Complete flash instead of selecting individual modules during a firmware upgrade. Symptom
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    Serial over LAN operations. To do this, you must have an external 9-pin serial port connector and cable plugged into the ARMC/2 card's serial port connector at JP2. Once the external 9-pin serial port connector is installed and secured to the chassis, attach the null modem cable
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    a physical connection from your host system's serial port to you ARMC/2 card, you must enable Remote Access in your BIOS. Step [19200 8,n,1]. 7 If available, you can set the Post-Boot Support option. When enabled, the ARMC/2 attempts to output the DOS screens or the initial windows text screens
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    as well as from the client to the ARMC/2 card. Bi-directional. Data sent from the ARMC/2 card to the client as well as from the client to the ARMC/2 card. Outgoing from the ARMC/2 card to the Trap destination. Bi-directional. Data sent from the ARMC/2 card to the client as well as from
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    Appendix G MAC Address Map MAC Address 00-40-D9-02-9B-3C Location Description Server Room, Rack 2, 5 Windows 2003 Advanced Server, Mail Server Index 141
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    ARMC/2 CD contains many files that help you use the ARMC/2 card. The main ones you need to be aware of are as follows: File Readme.txt Location CDROM\ acer booster on Managed Servers running Linux ARMC/2 host heartbeat service for Windows 2000/XP ARMC/2 configuration program for Windows 2000/XP
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    /2 SDR file used for hardware health monitoring Virtual floppy software driver for Windows 2000/XP ARMC/2 user's guide ARMC/2 quick hardware installation guide Create or Transfer a Image file from a Floppy Media GNU GENERAL PUBLIC LICENSE GNU GENERAL PUBLIC LICENSE SNMP Code Note: Your CD contents
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    you are using X windows. The file is located in the following directory on the ARMC/2 CD: CDROM\RemoteTools\Linux\ The name of the RPM is as follows: gtkRConsole-ARMC2-2.6-1.i386 Run the gtkRConsoleARMC2 utility in terminal mode. gtkRConsole-armc2 144 ARMC/2 User's Guide
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    Notes Index 145
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Acer ARMC/2
User’s Guide
MAN-840
07/09/04