Acer ARMC_3P User Manual

Acer ARMC_3P Manual

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  • Acer ARMC_3P | User Manual - Page 1
    ARMC/3P User Guide Release 04.02.00 Copyright © 2007 Acer Inc Userguide_ARMC/3P_v2 March 2007 100-80-8250-00
  • Acer ARMC_3P | User Manual - Page 2
  • Acer ARMC_3P | User Manual - Page 3
    without express prior written consent of Acer Inc. © Copyright 2007 Acer Inc, All rights reserved. Java and used in accordance with the instructions, may cause harmful interference to radio misuse, abuse, non-Acer modification of the product, or other events outside of Acer's reasonable control or
  • Acer ARMC_3P | User Manual - Page 4
    Safety Guidelines To avoid potentially fatal shock hazard and possible damage to Acer equipment: • Test AC outlets at your computer and monitor for proper polarity and grounding. • Use only with grounded outlets at both the computer and monitor.
  • Acer ARMC_3P | User Manual - Page 5
    via DHCP Server 21 Initial Configuration via Serial Console 21 Web Interface...22 Mouse, Keyboard and Video configuration 22 ARMC/3P USB interface...22 ARMC/3P Keyboard Settings ...23 Remote Mouse Settings ...23 Auto Mouse Speed and Mouse Synchronization 23 Host System Mouse Settings...24
  • Acer ARMC_3P | User Manual - Page 6
    Usage 27 Prerequisites ...27 HTTP/HTTPS ...27 Telnet...27 SSH ...27 Login into the ARMC/3P and logout 28 Login into the ARMC/3P ...28 Navigation...29 Logout from the ARMC/3P...31 Managing the ARMC/3P with a CommandCenter 31 The Remote Console 31 General Description ...31 Main Window ...32 Remote
  • Acer ARMC_3P | User Manual - Page 7
    Humidity...105 Appendix B: ARMC/3P Video Modes 107 Appendix C: Key Codes 109 Appendix D: Pin Assignment 111 VGA HD-15 ...111 RJ45 Connetcor Ethernet 111 IPMB/I2 Connector 111 Serial SUB-D9 Connector 1 112 PS/2 Connector ...112 USB...112 Appendix E: Troubleshooting 113 Appendix F: GNU
  • Acer ARMC_3P | User Manual - Page 8
    Connector...12 Figure 15 Power using Reset/Power Wires 12 Figure 16 Power using ATX Power Cable Adaptor 14 Figure 17 ARMC/3P Psetup Tool (Windows Version 18 Figure 18 ARMC/3P Psetup Tool (Linux Version 18 Figure 19 Remote Console Control Bar: Sync Button 24 Figure 20 Terminal with Reset Message
  • Acer ARMC_3P | User Manual - Page 9
    Dialog ...58 Figure 56 Drive Redirection ...59 Figure 57 Main View ...60 Figure 58 Selecting the desired Drive ...61 Figure 59 Selection Write Support ...61 Figure 60 Device Authentification ...61 Figure 61 Virtual Drive Selection...62 Figure 62 Tray Info...62 Figure 63 USB Mass Storage Option...62
  • Acer ARMC_3P | User Manual - Page 10
    Table 10 Buttons displaying the Access Status 45 Table 11 Buttons displaying the Monitor State 45 Table 12 ARMC/3P Specifications ...105 Table 13 Temperature ...105 Table 14 Humidity ...105 Table 15 ARMC/3P Video Modes ...107 Table 16 Key Names ...109 Table 17 VGA HD-15 ...111 Table 18 RJ45...111
  • Acer ARMC_3P | User Manual - Page 11
    FIGURES vii
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  • Acer ARMC_3P | User Manual - Page 13
    works as an integrated solution on your server system. Based on an embedded operating system, the ARMC/3P provides both exceptional stability and permanent availability independent of the present state of the server's operating system. As a system administrator, you have entire control and
  • Acer ARMC_3P | User Manual - Page 14
    2 PRODUCT USER GUIDE Figure 3 ARMC/3P with Low-Profil Bracket Figure 4 IPMB Cable, Power Cable, Reset Cable Figure 5 Serial Cable Figure 6 VGA-USB System Cable and PS/2 System Cable
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    a new class of remote access devices. It combines digital remote access via IP networks with comprehensive and integrated system management. The ARMC/3P offers convenient, remote KVM access and control via LAN or Internet. It captures, digitizes, and compresses video and transmits it with keyboard
  • Acer ARMC_3P | User Manual - Page 16
    4 Host Host System The server system which is hosting the ARMC/3P. PRODUCT USER GUIDE HTTP Hypertext Transfer Protocol One of the protocols used for communication between single computers, especially between web browsers and web servers. HTTPS Hypertext Transfer Protocol
  • Acer ARMC_3P | User Manual - Page 17
    a CD ROM with User Manual and utilities - a Quick Start Guide - an External Power supply # TZ.30400.006 1 1. In EMEA Region the ARMC/3P card is shipped by default the Console Redirection Service you can do the following: • Reboot the system (a graceful shutdown) • Watch the boot process • Boot the
  • Acer ARMC_3P | User Manual - Page 18
    6 PRODUCT USER GUIDE When the Server is dead Obviously, fixing hardware defects is not possible using a remote management device. Nevertheless, the ARMC/3P gives the administrator valuable information about the type of a hardware failure. Serious hardware failures can be categorized into five
  • Acer ARMC_3P | User Manual - Page 19
    remote administration console. All data is transmitted with the TCP/IP protocol family. The ARMC/3P can be used in both a multi-administrator and multi-server environments. Combining one or more ARMC/3P with a single KVM switch allows acess to multiple servers on a single remote console. Connectors
  • Acer ARMC_3P | User Manual - Page 20
    8 PRODUCT USER GUIDE Serial Interface An optional external modem may be connected to the ARMC/3P using this connector. The connector is compliant to the RS 232 serial line standard with hardware handshake. Every off-the-shelf modem can be connected to the ARMC/3P via the RS 232 interface. For
  • Acer ARMC_3P | User Manual - Page 21
    Pins These pins may be used to reset the ARMC/3P to its factory settings. See Chapter 3: Resetting the ARMC/3P to its Factory Settings for a detailed description on how to reset the ARMC/3P. Serial 1, Serial 2 and PS/2 If your server does not support USB keyboard and/or mouse in all states but only
  • Acer ARMC_3P | User Manual - Page 22
    10 PRODUCT USER GUIDE Figure 10 ARMC/3P with PS/2 Figure 11 PS/2 System Cable There are only 9 PS/2 pins on the ARMC/3P. Therfore the PS/2 system cable offers only the connection from ARMC/3P to the server. Connecting local PS/2 mouse and keyboard to the server is no longer possible! There are the
  • Acer ARMC_3P | User Manual - Page 23
    instructions of your system documentation. Plugging an ARMC/3P into a PCI Slot ARMC/3P PCI Place the ARMC/3P ARMC/3P into a PCI Slot Connecting Power and Reset Cables The ARMC/3P offers the possibility to remotely control both the power and the reset functions of the host system. In order to support
  • Acer ARMC_3P | User Manual - Page 24
    12 PRODUCT USER GUIDE Figure 14 IPMB Connector Connecting to ATX Control Signals In case your system provides separated pins for reset and power on/off, perform the following steps while referring to Figure 7 ARMC/3P Internal Connectors. 1. Find the cable connecting the front panel reset button
  • Acer ARMC_3P | User Manual - Page 25
    16 ARMC/3P Host Power pins 5. Check the cabling, finally. Note: Powering the ARMC/3P using ATX Power Cable Adaptor solution requires Standard ATX Power Supply with 5V/2A Standby Power. Refer to the host system and/or power supply manual if the host system and the host power supply fully support the
  • Acer ARMC_3P | User Manual - Page 26
    14 PRODUCT USER GUIDE Figure 16 Power using ATX Power Cable Adaptor Connecting Optional External Power Supply To allow the ARMC/3P to operate independently , any warranty from Acer voids if non-Acer power supplies are used in conjunction with the ARMC/3P. Check for the Acer approval label on the
  • Acer ARMC_3P | User Manual - Page 27
    plug with the notch on the adapter 's connector and insert it into the adapter 's connector. 100 Mbps Connection For 100BASE-TX Ethernet networks the ARMC/3P supports category 5 UTP cabling. To establish a 100 Mbps connection, the cable has to be connected to a 100BASE- TX hub. 1. Make sure that the
  • Acer ARMC_3P | User Manual - Page 28
  • Acer ARMC_3P | User Manual - Page 29
    Table 4 Initial Network Configuration Value DHCP none 255.255.255.0 none none Important: If the DHCP connection fails on boot up, the ARMC/3P will not have an IP adresss. If this initial configuration does not meet your requirements, the following describes the initial IP configuration that is
  • Acer ARMC_3P | User Manual - Page 30
    18 PRODUCT USER GUIDE Figure 17 ARMC/3P Psetup Tool (Windows Version) Figure 18 ARMC/3P Psetup Tool (Linux Version) Running the Linux Psetup Tool via Command Line The following list shows the command syntax and their usage: --mac
  • Acer ARMC_3P | User Manual - Page 31
    CHAPTER 3: CONFIGURATION 19 --ipacp Set the auto configuration. --netmask Set a new netmask. --gateway Set a new gateway address. --login Admin rights are required to change the network configuration. --pw Password of the specified
  • Acer ARMC_3P | User Manual - Page 32
    20 PRODUCT USER GUIDE Mac Address Detection Using the Psetup Tool for Windows On the upper left corner, the MAC address of the ARMC/3P is displayed. To detect the MAC address manually, press the button Refresh Devices. The displayed MAC address is the same MAC address printed on the white sticker
  • Acer ARMC_3P | User Manual - Page 33
    NULL-Modem cable. The serial line has to be configured with the parameters given in Table 5. When configuring with a serial terminal, reset the ARMC/3P and immediately press the ESC key. You will see some device information, and a "=>" prompt. Enter config, press Enter and wait for a few seconds
  • Acer ARMC_3P | User Manual - Page 34
    ARMC/3P USB interface To use the USB interface a correct cabling between the managed host and the managing device is necessary. If the managed host has no USB keyboard support in the BIOS and you have connected the USB cable only, then you will have no remote keyboard access during the boot process
  • Acer ARMC_3P | User Manual - Page 35
    work properly. Check the settings in the ARMC/3P front-end. See Chapter 5: Keyboard/Mouse for details. Remote Mouse Settings A common problem with KVM devices is the synchronization between . Use the Auto Adjustment function or the manual correction in the Video Settings panel to setup the picture.
  • Acer ARMC_3P | User Manual - Page 36
    PRODUCT USER GUIDE Furthermore, general, pointer shapes that change during the pointer detection process are rather impossible to figure out in the transferred video and Mouse Type "MS Windows 2000 and newer". While the ARMC/3P works with accelerated mice and is able to synchronize the local with
  • Acer ARMC_3P | User Manual - Page 37
    and local mouse pointers are visible and need to be synchronized. The ARMC/3P also features another mode, the Single Mouse Mode, where only the remote on the host we can give the following advice: MS Windows NT4 NT4 supports PS/2, only. Please choose the options PS/2 mouse and Auto Mouse Speed.
  • Acer ARMC_3P | User Manual - Page 38
    instead. Please refer to Appendix B: ARMC/3P Video Modes for a list of all supported video modes. Resetting the ARMC/3P to its Factory Settings Using the S2D Pins The ARMC/3P has two reset pins as described in Chapter 2: The Set to Default (S2D) Pins. Upon delivery these pins are open. Close the
  • Acer ARMC_3P | User Manual - Page 39
    in Ethernet adapter or a modem, too. The following interfaces are supported: HTTP/HTTPS Full access is provided by the embedded web server. The ARMC/3P environment can be entirely managed using a standard web browser. You can access the ARMC/3P using the insecure HTTP protocol or using the encrypted
  • Acer ARMC_3P | User Manual - Page 40
    28 PRODUCT USER GUIDE Using the Internet Explorer, open the menu entry "?" and "Info" to do support strong encryption by default. Login into the ARMC/3P and logout Login into the ARMC/3P Open your web browser. Type in the address of your ARMC/3P which you configured during the installation process.
  • Acer ARMC_3P | User Manual - Page 41
    open to request a password change as shown in Figure 23. The password change is to prevent unauthorized access of the host system and the ARMC/3P. Figure 23 Password Change Request Important: Please make sure to change the admin user password immediately after you have installed and accessed your
  • Acer ARMC_3P | User Manual - Page 42
    PRODUCT USER GUIDE Figure 24 ARMC/3P Main Page Overview Link Figure 25 Navigation Frame Overview Table 8 Links for Navigation Description Click to open the main page overview (like Figure 24). Click to open the KVM Console. Important: If there is no activity for half an hour, the ARMC/3P will
  • Acer ARMC_3P | User Manual - Page 43
    and central user management and will allow you to operate and configure the ARMC/3P directly from the CommandCenter. Please consult your CommandCenter manual for further information on this topic. While the ARMC/3P is managed by a CommandCenter no local access is possible. Access and Authorization
  • Acer ARMC_3P | User Manual - Page 44
    32 PRODUCT USER GUIDE In case the ARMC/3P is connected to your local network environment and your connection web proxies are not capable of relaying the RFB protocol. In case of problems, please consult your network administrator in order to provide an appropriate network environment. Figure 27
  • Acer ARMC_3P | User Manual - Page 45
    expected. Instead, the keys will work like their US English counterparts. You can circumvent such problems by adjusting the keyboard of your remote system to the same mapping as your local one. button and wait a few seconds while the ARMC/3P tries to adjust itself for the best possible video quality.
  • Acer ARMC_3P | User Manual - Page 46
    34 PRODUCT USER GUIDE Sync Mouse Choose this option in order to synchronize the local Options. See the Section Remote Console Options for a detailed description of the available options for the ARMC/3P. Remote Console Options To open the Options menu click on the button Options. Figure 29 Remote
  • Acer ARMC_3P | User Manual - Page 47
    CHAPTER 4: USAGE 35 Monitor Only Toggles the Monitor Only filter on or off. If the filter is switched on no remote console interaction is possible. The remote screen can be viewed, only. Exclusive Access If a user has the appropriate permission, he or she can force the Remote Consoles of all other
  • Acer ARMC_3P | User Manual - Page 48
    36 PRODUCT USER GUIDE Mouse Handling The submenu for mouse handling offers two options adjusted picture. To setup the picture you may use either the auto adjustment function or the manual correction in the Video Settings panel. Figure 31 Remote Console Options Menu: Mouse Handling Local Cursor
  • Acer ARMC_3P | User Manual - Page 49
    33 Remote Console Options Menu: Chat Window Chat Line Identity Label The Chat Frame is helpful especially for discussing problems and questions among the users logged into the ARMC/3P. The remote host's screen should not be changed or misused for that purpose. Title Bar Shows the IP address
  • Acer ARMC_3P | User Manual - Page 50
    38 PRODUCT USER GUIDE Chat Area Read-only text area showing the messages, which have @ ", is the hostname of the client system. The last part in round brackets is the user who logged into the ARMC/3P . As displayed in Figure 33, it is the user "super" . Chat Line This is an editable text line,
  • Acer ARMC_3P | User Manual - Page 51
    CHAPTER 4: USAGE 39 Figure 34 Remote Console Options Menu: Video Settings Panel Brightness Controls the brightness of the picture. Contrast Controls the contrast of the picture. Clock Defines the horizontal frequency for a video line and depends on the video mode. Different video card types may
  • Acer ARMC_3P | User Manual - Page 52
    GUIDE Refresh Video Use this option to refresh the video picture. The video data for the Remote Console is updated completely. On startup of the Remote Console, the ARMC/3P You may use this option to initiate an entire refresh, manually. Soft Keyboard The Soft Keyboard simulates an entire keyboard
  • Acer ARMC_3P | User Manual - Page 53
    localized system that uses a US-English keyboard mapping. In this case you have to change the Local Keyboard setting to the right language manually. Hotkeys Opens a list of hotkeys defined before. In order to send a registered command to the host system choose the appropriate entry. A confirmation
  • Acer ARMC_3P | User Manual - Page 54
    42 PRODUCT USER GUIDE Figure 37 Remote Console Options Menu: Hotkey Confirmations Dialog Encoding These options are used to adjust the encoding level in terms of compression and color
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    CHAPTER 4: USAGE 43 the number of colors or the diversity of pixels. The lower the compression quality, the more data have to be sent and the longer it may take to transfer the whole video picture. If level 0 is chosen the video compression is disabled, completely. The option Video Optimized has its
  • Acer ARMC_3P | User Manual - Page 56
    44 PRODUCT USER GUIDE Figure 40 Remote Console Options Menu: Encoding - Color Depth Note: "Video Optimized". As a general result, the data rate is reduced (less bits per color). Furthermore, the ARMC/3P will not have to do any video compression. In total, this will lead to less transfer time of the
  • Acer ARMC_3P | User Manual - Page 57
    settings. Table 9 Buttons displaying the Access Status One single user is connected to the Remote Console of the ARMC/3P. One or more users are connected to the Remote Console of the ARMC/3P. A remote user has exclusive access. You may not access the remote host via Remote Console unless the other
  • Acer ARMC_3P | User Manual - Page 58
    46 PRODUCT USER GUIDE 2. Choose the option Video Settings from the Options Menu of the Remote Console. Press the button Reset this Mode. Figure 43 Remote Console Video Settings: Reset this Mode 3. Again, press the Auto Adjust button once. 4. The ARMC/3P detects the video mode with 8 bits (256
  • Acer ARMC_3P | User Manual - Page 59
    . On a connection with low bandwidth it takes longer to transfer the video data from the ARMC/3P to the Remote Console on the local host. If the remote screen has changed a new picture . Due to less video data to be processed this is likely to be more effective than the highest compression level.
  • Acer ARMC_3P | User Manual - Page 60
  • Acer ARMC_3P | User Manual - Page 61
    CHAPTER 5: MENU OPTIONS 49 Chapter 5: Menu Options Remote Control KVM Console Figure 44 Main Page with Remote Console Preview Remote Console Preview To open the KVM console click on the Remote Console link on the left or on the console picture on the right, or click the Remote Control navigation
  • Acer ARMC_3P | User Manual - Page 62
    50 PRODUCT USER GUIDE Figure 45 Power Control Overview Internal Power Control via ATX wires The power button is the representation of the ATX power button on your host
  • Acer ARMC_3P | User Manual - Page 63
    Chapter 5: Intelligent Platform Management Interface (IPMI) for configuration instructions. If the ARMC/3P is configured to act as an IPMI client the Remote the ARMC/3P a command line will be presented and you can enter the necessarry management commands. In general, the Telnet interface supports
  • Acer ARMC_3P | User Manual - Page 64
    52 PRODUCT USER GUIDE vated (if the serial settings were made accordingly). All Resets the given target, the host system or the ARMC/3P card. If no reset target is given it defaults to "host". Note that resetting the ARMC/3P results in disconnecting every client. This includes also the client
  • Acer ARMC_3P | User Manual - Page 65
    CHAPTER 5: MENU OPTIONS 53 state will be displayed. The given attribute (either short or long) will determine the ATX duration. The default value is short. Voltages Displays a list of all current voltages of the system.
  • Acer ARMC_3P | User Manual - Page 66
    54 PRODUCT USER GUIDE Virtual Media The ARMC/3P provides Double Virtual Media. So it is possible initiate the transfer of the chosen image file into the ARMC/3P's on-board memory. This image file is kept in the on- board memory of the ARMC/3P until the end of the current session, until you logged
  • Acer ARMC_3P | User Manual - Page 67
    CHAPTER 5: MENU OPTIONS 55 Figure 50 Select Image File Download a Floppy Image A floppy image kept in the ARMC/3P's memory can be both read and written to. To retrieve the changed image contents after writing to it click the Download button and select a folder
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    56 PRODUCT USER GUIDE unspecified and a guest account is activated, this guest account information Selecting CD-ROM and Windows Share For an example you may have a look on Figure 52. First, the ARMC/3P will look for a server named mysql.acme.com. Then, the entered share name is selected (in our
  • Acer ARMC_3P | User Manual - Page 69
    The specified image file is supposed to be accessible from the ARMC/3P. The information above has to be given from the point of view of the ARMC/3P. It is important to specify correct IP addresses and device names. Otherwise, the ARMC/3P may not be able to access the referenced image file properly
  • Acer ARMC_3P | User Manual - Page 70
    58 PRODUCT USER GUIDE Figure 54 Explorer Context Menu Figure 55 Share Configuration Dialog
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    such as floppy drives, hard discs, CD ROMs and other removable devices like USB sticks can be redirected. It is even possible to enable a write support so that for the remote machine it is possible to write data to your local disc. Figure 56 Drive Redirection Please note that Drive Redirection
  • Acer ARMC_3P | User Manual - Page 72
    USER GUIDE Disable Drive Redirection If enabled the Drive Redirection is switched off. Force read-only connections If enabled the Write Support for the available for Microsoft Windows. This software can be found on your ARMC/3P CD. Configuration Figure 57 Main View Specify the parameters of the
  • Acer ARMC_3P | User Manual - Page 73
    , especially for an USB stick. Write Support Figure 59 Selection Write Support This feature may be enabled here. Write support means that the remote computer is allowed to use the Drive Redirection, you have to authenticate on the ARMC/3P using a valid username and password. A permission to change
  • Acer ARMC_3P | User Manual - Page 74
    62 PRODUCT USER GUIDE Figure 61 Virtual Drive Selection Navigation Buttons Connect/Disconnect To you want to establish the connection anyhow. This should not be a serious problem when the note above is respected. If the write support is enabled, a drive which is not locked might be damaged by the
  • Acer ARMC_3P | User Manual - Page 75
    ) the name of the file in which you would like to save the floppy content. Click on the Copy button to initiate the image creation process. For related tools you may have a look at the homepage of the fdos project (http://www.fdos.org/ripcord/rawrite/). Figure 64 RawWrite for Windows
  • Acer ARMC_3P | User Manual - Page 76
    64 PRODUCT USER GUIDE CD ROM/ISO 9660 Images UNIX and UNIX-like OS To create an image file make use of "dd". This is one of the original
  • Acer ARMC_3P | User Manual - Page 77
    CHAPTER 5: MENU OPTIONS 65 System Health The IPMI support on the host system enables you to power on or off the host system or to perform a hard reset over the ARMC/3P. Furthermore, it provides the possibility to show an event log of the host system and the status of some system sensors (i.e.
  • Acer ARMC_3P | User Manual - Page 78
    66 PRODUCT USER GUIDE Figure 67 Monitor Sensors Overview System Event Log You can browse the System event logs here. Please the filters, policies and LAN destinations, to which the alerts will be sent. For more details please consult the IPMI specifications. Figure 69 IPMI Alarm Configuration
  • Acer ARMC_3P | User Manual - Page 79
    CHAPTER 5: MENU OPTIONS 67 User Management Change Password Figure 70 Set Password To change your password enter the new password in the upper entry field. Retype the password in the field below. Click Apply to submit your changes. User and Groups Figure 71 User/Group Management
  • Acer ARMC_3P | User Manual - Page 80
    service returns an invalid or no group assignment, the user is considered to be member of the group. Upon delivery, the account for the user "admin" has the password "password". Make sure to change the password immediately after you have installed and first accessed your ARMC/3P
  • Acer ARMC_3P | User Manual - Page 81
    settings. To delete an user or group press the Delete button. Note: The ARMC/3P is equipped with an host-independent processor and memory unit which both have a limitation in terms of the processing instructions and memory space. To guarantee an acceptable response time we recommend not to exceed
  • Acer ARMC_3P | User Manual - Page 82
    70 PRODUCT USER GUIDE KVM Settings User Console The following settings are user specific. That means the admin can result because of optimized adjustment of compression and color depth for the indicated network speed. Manually Allows to adjust both compression rate and the color depth individually.
  • Acer ARMC_3P | User Manual - Page 83
    , they should not be used while several users are accessing the ARMC/3P simultaneously. The standard color depth is 16 Bit (65536 colors). The JVM may also be forced (see below). Sun Microsystems Java Browser Plugin Instructs the web browser of your administration system to use the JVM of Sun
  • Acer ARMC_3P | User Manual - Page 84
    72 PRODUCT USER GUIDE plug-in is not yet installed on your system, it may be downloaded or log off. Mouse Hotkey Allows to specify a hotkey combination which starts either the mouse synchronization process if pressed in the Remote Console or is used to leave the single mouse mode. Remote Console
  • Acer ARMC_3P | User Manual - Page 85
    CHAPTER 5: MENU OPTIONS 73 the keys will be pressed until a minus sign or the end of the combination is encountered. In this case all pressed keys will be released in reversed sequence. So, the minus sign builds single, separate keypresses and keyreleases. The "
  • Acer ARMC_3P | User Manual - Page 86
    to submit your changes. Keyboard/Mouse PRODUCT USER GUIDE Figure 76 Keyboard and Mouse Settings Host Interface Enables USB remote keyboard access during the boot process of the host, the following conditions must be fulfilled: • the host BIOS must have USB keyboard support • the USB cable must be
  • Acer ARMC_3P | User Manual - Page 87
    speed Use this option if the mouse settings on the host use an additional acceleration setting. The ARMC/3P tries to detect the acceleration and speed of the mouse during the mouse sync process. Fixed mouse speed Use a direct translation of mouse movements between the local and the remote pointer
  • Acer ARMC_3P | User Manual - Page 88
    76 PRODUCT USER GUIDE the standard video resolution or used in an exclusive way (Only). With the last option it is also possible to force a special video mode for the ARMC/3P. To change the parameters for a certain video mode choose the according number from the selection box and press the Update
  • Acer ARMC_3P | User Manual - Page 89
    button. Miscellaneous Video Settings Noise filter This option defines how the ARMC/3P reacts to small changes in the video input signal. A large filter situations. Force Composite Sync (Required for Sun Computers) To support signal transmission from a Sun machine enable this option. If not enabled
  • Acer ARMC_3P | User Manual - Page 90
    78 PRODUCT USER GUIDE Device Settings Network The Network Settings panel as shown in Figure 78 allows changing network related parameters. Each parameter will be explained below. Once applied
  • Acer ARMC_3P | User Manual - Page 91
    address. Primary DNS Server IP Address IP address of the primary Domain Name Server in dot notation. This option may be left empty, however the ARMC/3P will not be able to perform name resolution. Secondary DNS Server IP Address IP address of the secondary Domain Name Server in dot notation. It
  • Acer ARMC_3P | User Manual - Page 92
    80 PRODUCT USER GUIDE Telnet port Port number at which the ARMC/3P's Telnet server is listening. If left empty the default value will be used. SSH port Port number at which the ARMC/3P's Secure Shell (SSH) server is listening. If left empty the default value will be used. Bandwidth Limit The
  • Acer ARMC_3P | User Manual - Page 93
    CHAPTER 5: MENU OPTIONS 81 Dynamic DNS Figure 79 Dynamic DNS A freely available Dynamic DNS service (dyndns.org) can be used in the following scenario (see Figure 80 Dynamic DNS Scenario): Figure 80 Dynamic DNS Scenario
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    the card. The administrator has to register an ARMC/3P that is supposed to take part in the service with the Dynamic DNS Server and assign a certain hostname to it. He will get a nickname and a password in return from the registration process. This account information together with the hostname is
  • Acer ARMC_3P | User Manual - Page 95
    81 Security Settings Encryption Settings Force HTTPS If this option is enabled, access to the web front-end is only possible using a HTTPS connection. The ARMC/3P will not listen on the HTTP port for incoming connections. In case you want to create your own SSL certificate that is used to identify
  • Acer ARMC_3P | User Manual - Page 96
    84 PRODUCT USER GUIDE Remote Console to transmit both the screen data to the administrator machine and keyboard and mouse data back to the host. If set to Off
  • Acer ARMC_3P | User Manual - Page 97
    this field empty to block him for an infinite amount of time until he is manually unblocked again. Unblocking Users There are two possibilties to unblock a blocked user. • login as the user "unblock". The ARMC/3P will ask for the superuser password ans present a list of blocked users which may be
  • Acer ARMC_3P | User Manual - Page 98
    itself and a connected client. During the connection establishment the ARMC/3P has to expose its identity to a client using a cryptographic certificate. Upon delivery this certificate and the underlying secret key is the same for all ARMC/3P ever produced and certainly will not match the network
  • Acer ARMC_3P | User Manual - Page 99
    Certificate Settings To create and install a SSL certificate for the ARMC/3P the following steps are necessary: • Create a SSL Certificate or less complicated traditional authentication process (depending on the CA). • Upload the certificate to the ARMC/3P using the Upload button as shown in Figure
  • Acer ARMC_3P | User Manual - Page 100
    88 PRODUCT USER GUIDE Figure 83 SSL Certificate Upload After completing these three steps the ARMC/3P has its own certificate that is used for identifying the card to its clients. Important: If you destroy the CSR on the ARMC/3P there is no way to get it back! In case you deleted it by mistake
  • Acer ARMC_3P | User Manual - Page 101
    bits. 1024 Bits are supposed to be sufficient for most cases. Longer keys may result in slower response time of the ARMC/3P during connection establishment. Serial Port The ARMC/3P Serial Settings (Figure 84) for Serial Port 1 allow you to specify what device is connected to the serial port and how
  • Acer ARMC_3P | User Manual - Page 102
    to the serial interface of the ARMC/3P. Logically, connecting to the ARMC/3P using a telephone line means nothing else than building up a dedicated point-to-point connection from your console computer to the ARMC/3P. In other words, the ARMC/3P acts as an Internet Service Provider (ISP) to which you
  • Acer ARMC_3P | User Manual - Page 103
    support the default value of 115,200 bps. In case you are using an old modem and discovering problems try to lower this speed. Modem Init String The initialization string used by the ARMC/3P manual about the AT command syntax. Modem server IP address This IP address will be assigned to the ARMC/3P
  • Acer ARMC_3P | User Manual - Page 104
    PRODUCT USER GUIDE Intelligent Platform Management Interface (IPMI) Generals By using the ARMC/3P IPMI supports IPMI, you can access it by one of the following ways: • IPMI over IPMB • IPMI over LAN (IPMI V1.5 is required) Figure 85 IPMI Settings IPMI Settings Figure 85 shows the ARMC/3P
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    enter their IP address. Date/Time This link refers to a page where the internal realtime clock of the ARMC/3P can be set up (see Figure 86). You have the possibility to adjust the clock manually or to use a NTP time server. Without a time server your time setting will not be persistent, so
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    USER GUIDE user Server, a Novell Directory Service and a Microsoft Active Directory. If you have neither a Novell Directory Service nor a Microsoft Active Directory the search for users that should be known to the ARMC/3P. Active Directory Domain This option represents the active directory domain
  • Acer ARMC_3P | User Manual - Page 107
    and accounting for dial-in services to an independent server. implementation. Note: Currently, we do not support challenge/response. An Access Challenge response is seen RADIUS server reads your input data (Authentication) and the ARMC/3P looks for your profile (Authorization). The profile defines (
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    96 PRODUCT USER GUIDE In terms of the remote activity mechanism the login via RADIUS works similar to the Remote Console. If there is no activity for half an hour your connection to the ARMC/3P will be interrupted and closed. Server Enter either the IP address or the hostname of the RADIUS Server
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    88 Event Log Settings Event Log Targets List logging enabled To log events you may use the internal log list of the ARMC/3P. To show the log list click on Event Log on the Maintenance page. Since the ARMC/3P's system memory is used to save all the information, the maximum number of
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    98 PRODUCT USER GUIDE possible log list entries is restricted to 1.000 events. Every entry that exceeds this limit overrides the oldest one automatically. Important: If the reset button on the HTML frontend is used to restart the ARMC/3P, all logging information is saved permanently and is
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    be initiated via SNMP: • Reset server • Power on/off server • Reset the ARMC/3P The following events are reported by the ARMC/3P via SNMP: • Login trial at the ARMC/3P failed. • Login trial at the ARMC/3P succeeded. • Denying access to a particular action. • Server was reset. • Server was powered
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    100 PRODUCT USER GUIDE Read Community This is the SNMP community, which allows you to retrieve information via SNMP. Write Community This community allows you to set options and to reset the ARMC/3P or the host via SNMP, i.e. all that affects the host or the ARMC/3P. System Location Enter a
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    download the ARMC/3P data file with specific support information. This is an XML file with certain customized support information like the serial number etc. You may send us this information together with a support request. It will help us to locate and solve your reported problem. Connected User
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    102 PRODUCT USER GUIDE Figure 91 displays the ARMC/3P activity. From left to right the connected user(s), PCI Bus. A missing voltage could be a hint for a defective power supply. Language The ARMC/3P offers the choice between different languages for displaying the data in the front-end, like that
  • Acer ARMC_3P | User Manual - Page 115
    OPTIONS 103 Event Log Figure 94 Event Log List Figure 94 displays the Event Log list. It includes the events that are kept by the ARMC/3P extended by the event date, a short event description and an IP address the request was sent from. You may use the text buttons Prev and
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    USER GUIDE The ARMC/3P is a complete standalone computer. The software it runs is called the firmware. The firmware of the ARMC/3P can be for connecting to the ARMC/3P. Updating the firmware is a three-stage process: • First, the new firmware file is uploaded onto the ARMC/3P. In order to do
  • Acer ARMC_3P | User Manual - Page 117
    CHAPTER 5: MENU OPTIONS 105 process will take about half a minute. Resetting subdevices (e.g. video engine) will take some seconds only and does not result in closing connections. To reset a certain ARMC/3P functionality click on the Reset button as displayed in Figure 96. Figure 96 Unit Reset
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  • Acer ARMC_3P | User Manual - Page 119
    APPENDIX A: SPECIFICATIONS 105 Appendix A: Specifications Sizes and Weights Attribute Height Width Depth Weight Power Consumption Table 11 ARMC/3P Specifications Value 15mm (0.51'') 167.64mm (6.6'') 64.41mmm (2.54'') 112g (0.25lb) Up to 1A Environment Temperature Attribute Operating Storage
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  • Acer ARMC_3P | User Manual - Page 121
    APPENDIX B: ARMC/3P VIDEO MODES 107 Appendix B: ARMC/3P Video Modes Table 14 lists the video modes the ARMC/3P supports. Please do not use any other custom video settings besides these. If done so, the ARMC/3P may not be able to detect them. Resolution (x,y) 640x340 640x400 640x480 720x400 800x600
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  • Acer ARMC_3P | User Manual - Page 123
    APPENDIX C: KEY CODES 109 Appendix C: Key Codes Table 15 shows the key codes used to define the key strokes or hotkeys for several functions. Please note that these key codes do not necessarily represent the key characters that are used on international keyboards. A key on a standard 104 key PC
  • Acer ARMC_3P | User Manual - Page 124
    NUMPAD2 NUMPAD3 NUMPAD4 NUMPAD5 NUMPAD6 NUMPAD7 NUMPAD8 NUMPAD9 NUMPADPLUS NUMPAD / NUMPADMUL NUMPADMINUS NUMPADENTER WINDOWS MENU Alias Key(s) ESC POS 1 DEL NUMPAD_PLUS, + / NUMPAD_MUL, * NUMPAD_MINUS, - PRODUCT USER GUIDE
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    APPENDIX D: PIN ASSIGNMENTS 111 Appendix D: Pin Assignment VGA HD-15 Figure 98 VGA HD-15 Table 16 VGA HD-15 PIN Assignment 1 Red 2 Green 3 Blue 4 5 GND 6 GND red 7 GND green 8 GND blue PIN Assignment 9 10 GND sync 11 12 SDA, DDC... 13 HSYNC 14 VSYNC 15 SCL, DDC
  • Acer ARMC_3P | User Manual - Page 126
    112 Serial SUB-D9 Connector 1 PRODUCT USER GUIDE Figure 100 Serial Connector Table 19 Serial Connector 1 PIN Assignment 1 DCD 2 RX 3 TX 4 DTR 5 GND PIN Assignment 6 DSR 7 RTS 8 CTS 9 RI Table 20 Serial Connetcor 2
  • Acer ARMC_3P | User Manual - Page 127
    APPENDIX E: TROUBLESHOOTING 113 Appendix E: Troubleshooting 1. The remote mouse does not work or is not synchronous. First, check the VGA connection. Both the ARMC/3P and the local monitor have to support the same video resolution. In some circumstances the mouse synchronization process could
  • Acer ARMC_3P | User Manual - Page 128
    114 PRODUCT USER GUIDE 9. Windows XP does not awake from standby mode. This is possibly a Windows XP problem. Try not to move the mouse pointer while XP switches into standby mode. 10. For SUN computers a USB keyboard does not work. The ARMC/3P emulates a USB keyboard. If you attach a USB keyboard
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    have the freedom to distribute copies of free software (and charge for this service if you wish), that you receive source code or can get it if to know that what they have is not the original, so that any problems introduced by others will not reflect on the original authors' reputations. Finally,
  • Acer ARMC_3P | User Manual - Page 130
    116 PRODUCT USER GUIDE TERMS AND CONDITIONS FOR COPYING, DISTRIBUTION AND MODIFICATION 0. This License applies to any program or other work which contains a notice placed by the copyright holder
  • Acer ARMC_3P | User Manual - Page 131
    APPENDIX F: GNU GENERAL PUBLIC LICENSE (GPL) 117 Program, the distribution of the whole must be on the terms of this License, whose permissions for other licensees extend to the entire whole, and thus to each and every part regardless of who wrote it. Thus, it is not the intent of this section to
  • Acer ARMC_3P | User Manual - Page 132
    118 PRODUCT USER GUIDE 5. You are not required to accept this License, since versions will be similar in spirit to the present version, but may differ in detail to address new problems or concerns. Each version is given a distinguishing version number. If the Program specifies a version number of
  • Acer ARMC_3P | User Manual - Page 133
    Foundation; we sometimes make exceptions for this. Our decision will be guided by the two goals of preserving the free status of all derivatives SHOULD THE PROGRAM PROVE DEFECTIVE, YOU ASSUME THE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION. 12. IN NO EVENT UNLESS REQUIRED BY APPLICABLE
  • Acer ARMC_3P | User Manual - Page 134
    120 PRODUCT USER GUIDE This program is free software; you can redistribute it and/or modify it under the terms of the GNU General Public License as published by
  • Acer ARMC_3P | User Manual - Page 135
    LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT
  • Acer ARMC_3P | User Manual - Page 136
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ARMC/3P
User Guide
Release 04.02.00
Copyright © 2007 Acer Inc
Userguide_ARMC/3P_v2
March 2007
100-80-8250-00