Acer AW2000h-AW170h F2 Smart Server Manager Best Practice Guide
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- Acer AW2000h-AW170h F2 | Smart Server Manager Best Practice Guide - Page 1
Smart Server Manager v1.2 - Best Practices Smart Server Manager v1.2 Best Practices Guide Acer EPBU, July 2012 1 - Acer AW2000h-AW170h F2 | Smart Server Manager Best Practice Guide - Page 2
guide 3 Smart Server Manager overview 4 What's new to Smart Server Manager 5 Required hardware and software 6 Network setup: suggestions, tips; requirements 6 Tips when configuring on Windows Server OS 9 Tips when configuring on Linux Server Manager 21 Smart Server Manager v1.2 - Acer AW2000h-AW170h F2 | Smart Server Manager Best Practice Guide - Page 3
.2 - Best Practices About this guide This guide is intended to be a quick reference for successfully configuring a working Smart Server Management environment across a network of Acer servers. Though it does not go into detail for all of the available features in Smart Server Manager (SSM) v1.2, it - Acer AW2000h-AW170h F2 | Smart Server Manager Best Practice Guide - Page 4
software. This powerful solution connects seamlessly to Acer servers via the onboard BMC chip available in most Acer server systems.1 The system, and then all other Acer servers on the network can be monitored - no additional installation required. The system can support up to 250 devices (including - Acer AW2000h-AW170h F2 | Smart Server Manager Best Practice Guide - Page 5
) Processes control and monitoring System services control and monitoring Remote OS shutdown support Windows Hyper-V 2008 R2 SP1 support VMware ESXi 4.0 support VMware ESXi 4.1 support VMware ESXi 5.0 support ASSM Power Efficiency Management Extension v1.0 ASSM Firmware Update Extension v1.0 Acer - Acer AW2000h-AW170h F2 | Smart Server Manager Best Practice Guide - Page 6
Server 2008 R2 • Red Hat Enterprise Linux (RHEL) 5.4/6.0/6.1 x86 and x64 • SLES 11/11 SP1 x86 and x64 Prerequisites: - Install Microsoft Visual C++ 2008 SP1 Redistributable Package x86 before starting to install SSM. Only support functionality. Alternatively, the BIOS of Acer servers can be set to 6 - Acer AW2000h-AW170h F2 | Smart Server Manager Best Practice Guide - Page 7
or failover to use NIC1 as both the management and LAN network jack. Note: The core server with SSM installed must be connected to both the dedicated management port and it NIC1 to is only available on some of the newer servers beginning with the 2 socket F2 family (i.e. AT350 F2, AR380 F2 and AR360 - Acer AW2000h-AW170h F2 | Smart Server Manager Best Practice Guide - Page 8
based on the pooled data. The SSM network is detailed in the below diagram. Managed Nodes/Servers Administrator Web Console Acer Smart Server Manager VPN Server For remote management, a VPN server is recommended to ensure better security to the internet and ensure no non-administrators have access - Acer AW2000h-AW170h F2 | Smart Server Manager Best Practice Guide - Page 9
Manager v1.2 - Best Practices Tips for setting Windows Server OS Windows Server OS is a supported OS in Smart Server Manager v1.2. However, though SSM does its best to provide near seamless integration, some default settings of Windows Server should be modified to ensure ideal monitoring. Open - Acer AW2000h-AW170h F2 | Smart Server Manager Best Practice Guide - Page 10
Manager v1.2 - Best Practices Tips for setting Linux Server OS Acer servers certify major enterprise Linux OS SUSE and RedHat. Smart Server Manager is guaranteed to support either, and is programmed to support other Linux solutions, but not certified to do so. When setting up a Linux OS, some - Acer AW2000h-AW170h F2 | Smart Server Manager Best Practice Guide - Page 11
Smart Server Manager v1.2 - Best Practices 11 - Acer AW2000h-AW170h F2 | Smart Server Manager Best Practice Guide - Page 12
software and VM performance alerts Smart Server Manager's email alert system is a powerful tool for IT administrators to ensure they entire network within about an hour across existing Acer hardware, and roughly an afternoon for a new setup. Once Smart Server Manager is installed on a host machine, - Acer AW2000h-AW170h F2 | Smart Server Manager Best Practice Guide - Page 13
Smart Server Manager v1.2 - Best Practices Alternatively, the user can access the same discovery configuration window via the "Discovery" hotkey located at the bottom of the left- - Acer AW2000h-AW170h F2 | Smart Server Manager Best Practice Guide - Page 14
and forward email alerts. Single devices may be authenticated one at a time by entering in the user name and password for each system. For Acer server hardware, the default user name and password is "root" and "superuser". For multiple systems with identical user name and password, the user may - Acer AW2000h-AW170h F2 | Smart Server Manager Best Practice Guide - Page 15
Server . Once complete, a full list of available Acer servers, monitored OS (both Linux and Windows) and any difficulties in finding any of the OS, servers or VMs, try checking that the appropriate IPs server hardware, read sensor reports, view and download event logs, see processes and services - Acer AW2000h-AW170h F2 | Smart Server Manager Best Practice Guide - Page 16
under "SSM tools" -> "SSM alerting". Once selected, the below window will pop up. Click on the "Email server" tab and enter the IP address for the email server on the network. If the email server is password protected, also enter the user name and password to ensure the email alerts can be relayed - Acer AW2000h-AW170h F2 | Smart Server Manager Best Practice Guide - Page 17
of any sensor warning. PEF traps are more appropriate for remote troubleshooting, but also much more difficult and time consuming to configure. Both methods are detailed in the SSM v1.2 user guide. To set an alert for one or multiple servers, simply select the "Out-of-band management alert" tab from - Acer AW2000h-AW170h F2 | Smart Server Manager Best Practice Guide - Page 18
Smart Server Manager v1.2 - Best Practices In the process information page, the user can set view all available process, kill/stop certain processes and select which process( - Acer AW2000h-AW170h F2 | Smart Server Manager Best Practice Guide - Page 19
Smart Server Manager v1.2 - Best Practices TIP: It is a good idea to select . Setting performance alerts for monitored virtual machines Setting performance alerts for virtual machines is a powerful tool that enables active monitoring for the loading on the components assigned to any virtual device - Acer AW2000h-AW170h F2 | Smart Server Manager Best Practice Guide - Page 20
Smart Server Manager v1.2 - Best Practices After selecting the appropriate tab, a performance alert can be set by clicking on 'Performance Alerts - Add'. The below screen will appear, - Acer AW2000h-AW170h F2 | Smart Server Manager Best Practice Guide - Page 21
any problem - including hard drive failure. SSM can then relay this alert as an e-mail to the IT administrator for up-to-the-minute hardware monitoring. For the purposes of this guide, it will cover the settings for LSI MegaRAID Storage Manager (LSI MSM) which can be used for all Acer Servers - Acer AW2000h-AW170h F2 | Smart Server Manager Best Practice Guide - Page 22
enable SNMP traps in their operating system, whether it be Windows or Linux. In Windows Server 2008 R2, first go to 'Start->All Programs->Administrative Tools->Services->SNMP Service.' (If you don't see the "SNMP service" in the service list, please refer to Microsoft document to enable the SNMP - Acer AW2000h-AW170h F2 | Smart Server Manager Best Practice Guide - Page 23
Smart Server Manager v1.2 - Best Practices Step2. Configure the SNMP service to make OS forward the RAID SNMP trap is outputted on Red Hat 5.3, for more detailed information please refer to the LSI MSM user guide. LSI MSM rpm will take care of the necessary modification needed in the snmpd.conf file - Acer AW2000h-AW170h F2 | Smart Server Manager Best Practice Guide - Page 24
Smart Server Manager v1.2 - Best Practices 2. Install LSI MSM rpm 3. check if LSI snmp is installed 3.1) xxxx> rpm -qa | grep sas_ .conf" Mark original TrapDestInd 1 and IP address. Add TrapDestInd 3 and new SSM's IP address. SSM's IP 5. restart lsi_mrdsnmpd service mark add 6. restart snmpd - Acer AW2000h-AW170h F2 | Smart Server Manager Best Practice Guide - Page 25
Manager v1.2 - Best Practices Finally, the user should configure the email server (refer to SSM User Guide) and set the email rule on SSM so that SSM can send a RAID mail notification out. Go to SSM Tools > SSM Alerting > Alerts > InBand Mgmt - Acer AW2000h-AW170h F2 | Smart Server Manager Best Practice Guide - Page 26
alert In addition to sending email reports for sensor alerts, performance alerts, SNMP traps and software processes status, Smart Server Manager v1.2 also supports email grouping whereby admin-defined groups can be established and managed in a consolidated format. To enable email group management - Acer AW2000h-AW170h F2 | Smart Server Manager Best Practice Guide - Page 27
be used to better trouble shoot issues remotely. Installing additional extensions - power management and remote firmware updates After setting up a management core server with Acer Smart Server Manager v1.2 installed, users can then install the extension from the support and downloads section on - Acer AW2000h-AW170h F2 | Smart Server Manager Best Practice Guide - Page 28
multiple machines First, the user will need to ensure a DHCP server is setup. The firmware is updated via the IPMI management network NIC#1) Once downloaded, install the package by following the simple installation instructions in the read me file of download. Be sure to download and - Acer AW2000h-AW170h F2 | Smart Server Manager Best Practice Guide - Page 29
Smart Console itself. Another feature to note is the settings tab which allows Smart Server Manager to search for firmware updates on select websites - such as the Acer Support and Downloads website. However, this step is not necessary as users may prepare the firmware file themselves if desired - Acer AW2000h-AW170h F2 | Smart Server Manager Best Practice Guide - Page 30
Intel Hyper Threading or power saving functionality, and than save the changes as a new '.txt' file which can be updated across the network. Important for certain environments, such as high-performance computing, this tool may not be crucial for everyone and Acer recommends using the standard - Acer AW2000h-AW170h F2 | Smart Server Manager Best Practice Guide - Page 31
Smart Server Manager v1.2 - Best Practices Next, create a task which determines which models will be flashed, what firmware will flash, and when the action will take place. - Acer AW2000h-AW170h F2 | Smart Server Manager Best Practice Guide - Page 32
Smart Server Manager v1.2 - Best Practices 32 - Acer AW2000h-AW170h F2 | Smart Server Manager Best Practice Guide - Page 33
Manager v1.2 - Best Practices Firmware update supported systems ASSM FW Update Manager v1.0 Server model AT110 F2 AT310 F2 AR320 F2 AT150 F2 AR160 F2 AR180 F2 AT350 F2 AR360 F2 AR380 F2 AT115 F1 AT310 F1 AR320 F1 AT150 F1 AR160 F1 AR180 F1 AR350 F1 AR360 F1 AR380 F1 AR385 F1 AR585 F1 AW170h/ht - Acer AW2000h-AW170h F2 | Smart Server Manager Best Practice Guide - Page 34
v1.2 - Best Practices Once set the admin may than begin to create one of three power zones - Critical, High Availability and Low Priority. The power zones will act as groups of which servers should impose power capping when the rack limit begins to be reached. For example, if the set rack begins - Acer AW2000h-AW170h F2 | Smart Server Manager Best Practice Guide - Page 35
Smart Server Manager v1.2 - Best Practices After which, the user will be prompted to configure the rack they wish to setup. This step includes selecting which machines will be managed, the desired power limit of the rack and each managed device's power grouping priority. Establish a rack and set its - Acer AW2000h-AW170h F2 | Smart Server Manager Best Practice Guide - Page 36
Smart Server Manager v1.2 - Best Practices Once set the admin will be able to view the power management dashboard and see both the system temperature and power usage. 36 - Acer AW2000h-AW170h F2 | Smart Server Manager Best Practice Guide - Page 37
Smart Server Manager v1.2 - Best Practices Reports may also be generated by clicking on Information -> reports. 37
Smart Server Manager v1.2 – Best Practices
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Smart Server Manager v1.2
Best Practices Guide
Acer EPBU, July 2012