Acer Altos G5450 User Manual

Acer Altos G5450 Manual

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  • Acer Altos G5450 | User Manual - Page 1
    Acer Altos G5450 Series User's Guide
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    All Rights Reserved. Acer Altos G5450 Series User's Guide Changes may be made periodically to the information in this publication without obligation to notify any person of such revision or changes. Such changes will be incorporated in new editions of this manual or supplementary documents and
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    party: Contact person: Phone number: Fax number: Server G5450 Acer America Corporation 2641 Orchard Parkway, San Jose CA and used in accordance with the instructions, may cause harmful interference to radio harmful interference, in which case the user will be required to correct the interference
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    and TV reception. Caution: Changes or modifications not expressly approved by the manufacturer could void the user's authority, which is granted by the Federal Communications Commission, to operate this server. Use conditions This part complies with Part 15 of the FCC Rules. Operation is subject to
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    v ADVARSEL: LASERSTRÅLING VEDÅBNING SE IKKE IND I STRÅLEN. VARO: LAVATTAESSA OLET ALTTINA LASERSÅTEILYLLE. VARNING: LASERSTRÅLNING NÅR DENNA DEL ÅR ÖPPNAD ÅLÅ TUIJOTA SÅTEESEENSTIRRA EJ IN I STRÅLEN. VARNING: LASERSTRÅLNING NAR DENNA DEL ÅR ÖPPNADSTIRRA EJ IN I STRÅLEN. ADVARSEL: LASERSTRÅLING NAR
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    Person: Mr. Easy Lai Tel: 886-2-8691-3089 Fax: 886-2-8691-3000 E-mail: [email protected] Hereby declare that: Product: Trade name: Model number: SKU number: Server Acer G5450 G54xx ("x" = 0~9, a~z, A~Z or blank) Is compliant with the essential requirements and other relevant provisions of
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    vii Declaration of conformity for EU countries Hereby, Acer, declares that this PC series is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. Russian regulatory certification compliance
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    Safety instructions Read these instructions carefully. Keep this document for future reference. Follow all warnings and instructions marked . • Unplug the power cord before removing the power supply unit from the server. • If the system has multiple sources of power, disconnect power from the
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    ix • Slots and openings are provided for ventilation to ensure reliable operation of the product and to protect it from overheating. These openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug or other similar surface. This product
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    4.6 meters (15 feet) maximum length. Safe listening Follow these instructions, suggested by hearing experts,to protect your hearing. • Gradually increase if you can't hear people speaking near you. Product servicing Do not attempt to service this product yourself, as opening or removing covers may
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    service • the product does not operate normally after following the operating instructions Note: Adjust only those controls that are covered by the operating instructions Electronics Equipment (WEEE) regulations, visit http://global.acer.com/about/ sustainability.htm. Mercury advisory For projectors
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    xii Tips and information for comfortable use Computer users may complain of eyestrain and headaches after prolonged use. Users are also at risk of physical injury after long hours of working in front of a computer. Long work periods, bad posture, poor work habits, stress,
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    xiii Taking care of your vision Long viewing hours, wearing incorrect glasses or contact lenses, glare, excessive room lighting, poorly focused screens, very small typefaces and low-contrast displays could stress your eyes. The following items provide suggestions on how to reduce eyestrain. • Eyes •
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    xiv Developing good work habits Develop the following work habits to make your computer use more relaxing and productive: • Take short breaks regularly and often. • Perform some stretching exercises. • Breathe fresh air as often as possible. • Exercise regularly and maintain a healthy body. Warning!
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    27 Power-on problems 28 Configuring the system OS 29 Rack mount configuration 30 Turning off the system 31 3 System upgrade 33 Installation precautions 35 ESD precautions 35 Pre-installation instructions 36 Post-installation instructions 36 Opening the server 37 Removing the
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    84 Security menu 86 Setting a system password 87 Changing a system password 88 Removing a system password 88 Server menu 89 System Management 90 Console Redirection 90 Event Log Configuration 92 Boot menu 93 Exit menu 94 5 System troubleshooting 95 Resetting the system 97
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    problems Initial troubleshooting checklist Hardware diagnostic testing Checking the boot-up status Verifying the condition of the storage devices Confirming loading of the operating system Specific problems and corrective actions Appendix A: Server management tools Server management overview RAID
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    xviii
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    1 System tour
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    The Acer Altos G5450 server is a fully modular dual-processor system featuring the latest in computing technology. It hosts a range of powerful and flexible features designed to meet the needs
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    This section lists down the impressive computing features of the Altos G5450 system. Performance Processor • Two socket F (1207-pin) AMD processor sockets supporting Dual- Core / Quad-Core AMD Opteron™ processor • Up to 2x 1 MB L2 cache for dual-core processor • Up to 4x 512 KB L2 cache and 2MB
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    PCI bus slot Video controller • Integrated XGI Z9s chipset with 16 MB DDR SDRAM • Optional add-on graphic card support SATA Controller • Integrated six-ports SATA2 controller onboard • Integrated SATA S/W RAID 0, 1, 5 & 10 Networking • Two Gigabit Ethernet LAN ports (RJ-45) • TCP Offload Engine (TOE
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    of basic system function • Acer Server Management (ASM) monitors potential problem spots in the network environment Server Management Utilities and Applications • Acer EasyBuild™ • Acer Server Management (ASM) 7.1 • Acer eBusiness Value Pack (optional) • Acer eBusiness ValueSTOR (optional) Operating
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    6 1 System tour Mechanical • Chassis • Tool-less chassis design for easy hardware access and configuration • Tower and rack-mount (5U, tray-less) setup options • Dimensions - Height: 445 mm (17.5 in) - Depth: 212 mm (8.3 in) - Width: 550 mm (21.6 in) • Mainboard • Dimensions (
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    Acer representative. • Media storage • LSI SAS controller board supports: - SAS and SATA2 - Software RAID controller 0, 1, 5, 10, and 50 levels • LSI MegaRAID SAS RAID controller board supports: - Hardware RAID - In-band and out-band server management • Acer Remote Management Card/3 (ARMC/3) module
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    and internal structure Front bezel No. Component 1 Side panel release button 2 Security keylock This lock secures the bezel door to protect the server unit from unauthorized access. 3 LED indicator panel For more information on the LED indicators description, go to page 20. 4 Bezel door
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    the DVD drive tray get stucked, insert a paperclip to this hole to manually eject the tray. DVD-ROM drive Disk drive for reading CD, VCD, and of additional storage devices. Go to page 4 for a list of supported devices. Power indicator Indicates the system power status (green). HDD activity
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    Indicates the status of a hot-plug activity indicator HDD installed in the system (green /amber). 11 HDD cage Supports four hot-plug or easy-swap SAS or SATA2 HDDs. 12 HDD cage bay Supports an optional four-bay HDD cage (hot-plug or easy-swap). 13 USB 2.0 ports Connects to USB devices
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    11 Rear panel No. Icon 1 2 3 4 5 6 7 Component Description Power supply module release latch Push down the latch to disengage the module from the chassis. Power supply module cord socket Connect the system power cord here. Main power Provides the system's main power supply module supply.
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    Internet or intranet network. Unit identification (UID) switch/ indicator Press to mark a particular server unit within a server group (when rack-mounted) for purpose of identification during servicing or maintenance procedures. (blue) PCI slot covers Protects the vacant expansion slots. System
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    2 Heat sink fan (HSF) assemblies 3 Release sliders for the 5.25-inch devices 4 Release sliders for the HDD cages 5 Mainboard 6 PCI slot lock levers 7 System fan Users have the option to purchase a redundant system fan unit or hot-swap redundant system fan unit.
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    14 System boards Mainboard 1 System tour
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    15 No. Code Description 1 KB_MS1 TOP: PS/2 Mouse Port Bottom: PS/2 Keyboard Port 2 COMA1 Serial Port 3 VGA1 Monitor Port 4 R_USB1 USB2.0 Port 5 GLAN1 Gigabit LAN port1 6 GLAN2 Gigabit LAN port2 7 SW1 ID Switch 8 DIMMC1-C4 DDR2 Sockets for Processor2 DIMMD1-D4 9 CPU2
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    USB cable connector 25 U24 NVIDIA nForce Professional 3600 MCPs 26 U5 BIOS Flash ROM 27 U23 ITE IT8716F-S I/O controller 28 FDD1 FDD 33MHz PCI slot #5 35 U41 XGI Volari Z9s VGA controller 36 U42 Video Memory 37 PCI_4 32bit/ 33MHz PCI slot #4 38 PCIE_3 PCI Express x16 slot #3
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    17 No. Code 43 BP1 Description I2C connector for SAS Backplane Backplane board The backplane board attached to rear of the hot-plug HDD cage is what differentiate it from the easy-swap HDD cage model. No. Code Description 1 J7 to J10 SAS/SATA2 HDD access LED control jumpers Close 2-3 -
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    tour BMC module The optional BMC module is the meeting point between the server hardware and the system management software. In conjunction with the mainboard hardware DIMM1 BMC module mainboard connector 3 U3 SDRAM (Synchronous Dynamic Random Access Memory) 4 U1 H85/216x BMC chipset
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    have full remote access to the server regardless of its condition. Options to access server configuration, performance and storage; view Dedicated NIC port cable connector SRAM (Static Random Access Memory) SDRAM ARMC/3 module mainboard connector Flash ROM SRAM Peppercon KIRA 100 chipset
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    module Knowing what each LED indicator signifies can aid in problem diagnosis and troubleshooting. Front panel LED indicators The five LED indicators mounted . Blinking Network connection is established and is running at supported speed. Off Network connection is not established. 1 The
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    21 Hot-plug HDD LED indicator A drive activity LED indicator is mounted on the hot-plug HDD carrier. The table below lists the possible drive states. Status HDD access HDD failure HDD rebuild Green Amber Blinking - - On Flashing green/amber Description Ongoing hot-plug HDD activity Hot-plug
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    22 Power supply module LED indicators 1 System tour Indicator Color Status Description Status (top) Green On Output requirements are met. Off AC power is disconnected from the module. Fault (bottom) Green On Input voltage requirements are met. Amber On • Overvoltage • Overcurrent •
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    2 System setup
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    This chapter gives you instructions on how to prepare the system for operation. Procedures for connecting peripherals are also explained.
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    as air conditioners, radio and TV transmitters, etc. Checking the package contents Check the following items from the package: • Acer Altos G5450 system • Acer EasyBUILDTM DVD Pack • Acer Altos G5450 accessory box • System keys (attached to the rear of the bezel door) If any of the above items are
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    below for specific connection instructions for each port. Note: Consult the operating system manual for information on how to configure the network setup. Caution: Do not route the power cord where it will be walked on or pinched by items placed against it. The server
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    27 Turning on the system After making sure that you have properly set up the system, applied power, and connected all the necessary peripherals, you can now power on the system. Follow the procedure below. 1 Open the bezel door. 2 Press the power button. The system starts up and displays a welcome
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    status indicator on the front panel lights up green. • The Num Lock, Caps Lock, and Scroll Lock indicators on the keyboard light up. Power-on problems If the system fails to boot after you have applied power, check the following factors that might have caused the boot failure. • The external power
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    29 Configuring the system OS The Altos G5450 comes with Acer EasyBUILD that allows users to conveniently install the preferred The Acer EasyBUILD sequence begins. Follow all onscreen instructions. For more information, refer to the EasyBUILD Installation guide. Note: EasyBUILD only supports the
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    system rack. To purchase a rack mount kit, contact your local Acer representative or order directly from http://www.acer.com/. The figure below shows the Altos G5450 server in a rack-mount position. For instructions on tower-to-rack configuration, refer to "Appendix B: Rack mount configuration" on
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    31 Turning off the system There are two ways to turn off the server-via software or via hardware. The software procedure below applies to a system running on a Windows OS. For other OS shutdown procedures, refer to the related user documentation. To turn off the system via software: 1 Press Ctrl+Alt
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    32 2 System setup
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    3 System upgrade
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    This chapter discusses the precautionary measures and installation procedures you need to know when upgrading the system.
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    static-sensitive hardware components, such as the processor, disk drives, and the system boards. Always observe the following precautions before you install a server component: • Do not remove a component from its protective packaging until you are ready to install it. • Do not touch the component
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    are a qualified service technician. 1 Turn off the server and all connected peripherals. 2 Unplug all power cables from their outlets. 3 Disconnect all telecommunication cables from their ports. 4 Place the server on a flat, stable surface. 5 Open the server according to the instructions on page 37
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    proceed, make sure that you have turned off the system and all peripherals connected to it. Read the "Pre-installation instructions" section on page 36. You need to open the server before you can install upgrade components. The front bezel and (left) side panel are removable to allow access to the
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    38 3 System upgrade Removing the front bezel 1 Remove the side panel. Refer to the previous section for instructions. 2 Remove the front bezel. (1) Release the bezel door retention tabs from the chassis interior. (2) Pull the bezel away from the chassis.
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    The two HDD cage bays of the Altos G5450 accommodates both hot-plug and easy-swap HDD cage models. The main difference between these two cage models is the presence of a backplane board on the rear side of the hot-plug HDD cage. Both cage models support up to four SATA2 or SAS
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    40 3 System upgrade 3 Install the HDD cage. (1) Slide the cage into the lower bay with the HDD carriers facing front. The cage locked to the chassis with an audible click. If you have installed a hot-plug HDD cage, proceed to next step for related drive cable connections. Drive cable connections
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    top edge of the cover from its bezel slots. (2) Detach the cover from the bezel. Store this cover for future reinstallation. 5 Observe the post-installation instructions described on page 36. For instructions on how to install a hard drive in an easy-swap HDD cage, go to page 45. For
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    42 3 System upgrade Removing a HDD cage 1 Perform the pre-installation instructions described on page 35. 2 Prepare the HDD cage for removal. • For a hot-plug HDD cage, hot-plug HDD cage. (2) Remove the cage from the HDD bay. 4 Observe the post-installation instructions described on page 36.
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    43 Installing an additional hard drive The Altos G5450 HDD cage models supports both SATA2 and SAS hard drives in different capacities. Note: If you intend to install a SAS hard drive model, you first need to install the add-on SAS controller card option. For related instructions, go to page 60. To
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    extended. (2) Make sure that the drive is properly inserted before pushing the handle back until it clicks into place. 6 Set up the new hard drive's RAID configuration. For related instructions, go to the "RAID configuration utilities" section on page 110.
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    HDDs. (3) Connect the other end of the SAS/SATA2 power cable to the add-on SAS controller card. 4 Observe the post-installation instructions described on page 36. 5 Set up the new hard drive's RAID configuration. For related instructions, go to the "RAID configuration utilities" section on page 110.
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    and scalability. Go to page 4 for a list of supported storage devices. The system ships with a DVD-ROM drive bottom-most device bay. To install an optional storage device: 1 Perform the pre-installation instructions described on page 35. 2 If you intend to replace a default storage device-the
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    a regular 5.25-inch storage device. If you intend to replace or install a floppy drive, refer to the documentation that came with the new drive for instructions on how to set up the FDD conversion kit. (1) Install the new 5.25-inch drive into the drive bay. (2) Move the release slider into the
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    guidelines The mainboard has two Socket F (1207-pin) processor sockets supporting Dual-Core or Quad-Core AMD Opteron™ processors. You have the option to upgrade the default processor: 1 Perform the pre-installation instructions described on page 35. 2 Lay the server on its side (components showing).
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    : Before removing a CPU from the mainboard, make sure to create a backup file of all important data. (1) Observe the ESD precautions and pre-installation instructions described on page 35. Warning! The heat sink becomes very hot when the system is on. NEVER touch the heat sink with any metal or
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    pad to wipe off the old thermal grease from both the HSF assembly and the processor socket retention plate. (2) Apply a thin layer of an Acer-approved thermal interface material before installing the HSF. Make sure that only a very thin layer is applied so that both contact surfaces are still
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    mainboard connector. Refer to "Mainboard layout" on page 14 for the location of the CPU fan connector. 8 Observe the post-installation instructions described on page 36. To install a second processor: (1) Prepare the processor socket 2 for installation. (2) Install the new processor. Refer to steps
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    includes instructions for removing and installing a DIMM (dual in-line memory module). Altos G5450 has sixteen DIMM slots. Each CPU controls eight DIMM slots. The DIMM slots support dual channel DDR2 -667 registered ECC memory modules. Important: When you are using a single-processor server, you
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    53 DIMM population guidelines Important: For the system to function, DIMM modules must be installed or removed in matched pairs, following the slot sequence listed below. DIMM modules of the same type, size and manufacturer must be installed in the same colored DIMM slots. • CPU 1 - Populate DIMM
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    54 3 System upgrade The table below lists the supported memory installation based on the processor configuration: Single processor configuration CPU 1 (Single Processor Installed) 1GB 2GB 3GB 4GB 2GB 4GB 6GB 8GB 4GB 8GB 12GB 16GB 8GB* 16GB* 24GB* 32GB* * support depends on 4 GB DIMM available
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    * 2x4GB* 2x4GB* 2x4GB* 2x4GB* 2x4GB* 2x4GB* 2x4GB* Total Capacity 2GB 4GB 6GB 8GB 4GB 8GB 12GB 16GB 8GB 16GB 24GB 32GB 16GB* 32GB* 48GB* 64GB* * support depends on 4 GB DIMM available
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    removing DIMMs from the mainboard, make sure to create a backup file of all important data. 1 Observe the ESD precautions and pre-installation instructions described on page 35. 2 Locate the DIMM slot on the mainboard. Important: Refer to DIMM population guidelines for important information about
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    it incorrectly. Reverse the orientation of the DIMM and insert it again. 6 Observe the post-installation instructions described on page 36. To reconfigure the system memory: The system automatically detects the amount of memory installed. Run the BIOS setup to view the new value for total system
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    card This section explains how to install an expansion card. I/O interface Altos G5450 has five PCI bus slots: • PCI1--32bit/ 33MHz PCI slot • x16 throughput) To install an expansion card: 1 Perform the pre-installation instructions described on page 35. 2 If necessary, remove any cables that
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    card in place. (5) Connect the necessary cables to the expansion card as required. 5 Observe the post-installation instructions described on page 36. When you turn on the system, the BIOS setup automatically detects and assigns resources to the new device (applicable only to Plug-and-Play expansion
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    upgrade Installing the BMC module The optional BMC module allows system administrators to manage the Altos G5450 system remotely over a network. To install the BMC module: 1 Perform the pre-installation instructions described on page 35. 2 Locate the IPMI1 slot. If necessary, remove any boards or
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    mouse) redirection and features a dedicated NIC port for faster network access. To install the ARMC/3 module on system board: 1 Perform the pre-installation instructions described on page 35. 2 Locate the IPMI1 slot. If necessary, remove any boards or cables that prevent access to it. 3 If necessary
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    62 3 System upgrade 2 Locate the SODIMM1 slot on the BMC module board. If necessary, remove any boards or cables that prevent access to it. 3 If necessary, open the holding clips of the SODIMM1 slot. 4 Remove the ARMC/3 module from its protective packaging, handling it by the edges. 5 Install the
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    63 (2) Pull out the slot cover and store it for reassembly later. Caution: Do not discard the slot cover. If the expansion card is removed in the future, the slot cover must be reinstalled to maintain proper system cooling. (3) Insert the dedicated NIC port card into the selected slot. Make sure
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    64 3 System upgrade (5) Connect the card's LAN cable to the LAN1 connector of the ARMC/3 module. 7 Observe the post-installation instructions described on page 36.
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    supply module The Altos G5450 supports two 610-watts be referred to individuals who are qualified to serve server systems and are trained to deal with equipment capable of not open the power supply module. There are no serviceable parts inside the module. Caution! Electrostatic discharge can damage
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    66 To install a hot-swap power supply module: 1 Detach the cover from the chassis. Keep the cover for future reassembly. 3 System upgrade 2 Slide the module into the empty bay until you feel resistance, and it locks into place. 3 Verify that the power status indicators on the main power supply and
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    4 System BIOS
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    68 4 System BIOS
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    This chapter gives information about the system BIOS and discusses how to configure the system by changing the settings of the BIOS parameters.
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    technician for assistance. BIOS setup loads the configuration values in a battery-backed nonvolatile memory called CMOS RAM. This memory area is not part to as "Setup" or "Setup utility" in this guide. The screenshots used in this guide display default system values. These values may not be the
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    left and right arrow keys to move between selections on the menu bar. BIOS setup primary menus The tabs on the Setup menu bar correspond to the six primary BIOS Setup menus, namely: • Main • Advanced • Security • Server • Boot • Exit In the descriptive table following each of the menu screenshots
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    keys - Select a value for the currently selected field (only if it is user-configurable). Press these keys repeatedly to display each possible entry, or the Enter closes the pop-up without making a selection. • F1 - Display the BIOS setup General Help panel. • F9 - Press to load default system values
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    the hour-minute-second format. System Date Set the date following the month-day-year format. BIOS Version Version number of the BIOS setup utility BIOS Date Date when the BIOS setup utility was created Processor CPU Type CPU Speed CPU Count Technical specifications for the installed
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    74 4 System BIOS Advanced menu The Advanced menu display submenu options for configuring the function of various hardware components. Select a submenu item, then press Enter to access the
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    . Clock speeds are expressed in megahertz (MHz), with 1 MHz being equal to 1 million cycles per second. The faster the clock, the more instructions the CPU can execute per second. Processor CPUID Processor ID number Processor L2 Cache Processor second-level cache size detected during POST Note
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    76 Memory Configuration 4 System BIOS Parameter Description Option Extended Memory Total size of extended memory detected during POST DIMM Group #1 - 16 Status The size of memory installed on each of the memory slots. Unlock Disabled Press Enter key to configure. Banks
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    77 Advanced Chipset Control Parameter Wake on Keyboard/ Mouse Wake On Ring Wake On RTC Alarm Description Select whether to enable the Wake on Keyboard/Mouse function. Select whether to wake up the system when an incoming call is detected on the modem. Select whether to wake up the system when an
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    78 PCI Configuration 4 System BIOS Parameter PCI Slot 1 - 5 Option ROM LAN 1/2 Option ROM Scan Onboard LAN 1/2 Control Description When enabled, this setting will initialize the device expansion ROM for the
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    you to configure the serial port settings. When set to Auto, it allows the server's BIOS or OS to select a configuration. When set to Disabled, it displays no controller. USB1.1+USB2 USB1.1 Disabled Legacy USB Support Enables or disables support for legacy USB devices. Enabled Disabled
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    System BIOS Parameter SATA0 Controllor SATA1 Controllor SATA2 Controllor NV RAID Configuration Description Option Select whether to enable support for SATA devices. Enabled Disabled Select whether to enable support for SATA devices. Enabled Disabled Select whether to enable support for SATA
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    the drive type. Auto None CD-ROM ATAPI Removable IDE Removable User Total Sectors Total number of sectors available in the selected hard 8 Sectors LBA Mode Control Selects the hard disk drive translation method. For drivers with more than 504 MB, LBA mode is necessary. Enabled Disabled 32-bit
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    Fast PIO 4 Standard Fast PIO 1 Fast PIO 2 Fast PIO 3 FPIO 3/DMA 1 FPIO 4/DMA 2 Selects DMA (Direct Memory Access) mode. Mode 6 Disabled Mode 0 Mode 1 Mode 2 Mode 3 Mode 4 Mode 5 Floppy Configuration The Floppy Configuration submenu displays the type of floppy disk drive installed in the server.
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    the boot-time diagnostic screen during POST. Enabled Disabled Reset Select whether to erase data in the section Yes Configuration of memory for ESCD (Extended System No Data Configuration Data) which stores the configuration settings for non-PnP plug-in devices. Multiprocessor Select
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    84 4 System BIOS Parameter After Power Failure NumLock Description Option Defines the power state to resume to after a system shutdown that is due to an interruption in AC
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    85 Parameter Description Option View DMI Event Log Press Enter to view the DMI (Desktop Management Interface) event log. To return to the DMI Event Logging submenu, click Continue in the Event Log window. Event Logging Select whether to allow logging of all DMI events. Enabled Disabled ECC
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    86 4 System BIOS Security menu The Security menu allows you to safeguard and protect the system from unauthorized use by setting up access passwords. There are three types of passwords that you can set: • Supervisor password Entering this password will allow the user to access and change all
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    check during POST. Disabled Enabled Setting a system password 1 Use the up/down keys to select a password parameter (Set Supervisor Password or Set User Password), then press Enter. A password box will appear. 2 Type a password then press Enter. The password may consist of up to six alphanumeric
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    88 4 System BIOS Changing a system password 1 Use the up/down keys to select a password parameter (Set Supervisor Password or Set User Password), then press Enter. 2 Type the original password then press Enter. 3 Type a new password then press Enter. 4 Retype the password to verify the first entry
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    89 Server menu Parameter Description System Management Displays basic system ID information, as well as BIOS and BMC firmware versions. Press Enter to access the related submenu. Console Redirection Displays console redirection-related settings. Press Enter to access the related submenu.
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    90 4 System BIOS System Management The System Management submenu is a simple display page for basic system ID information, as well as BIOS and BMC firmware versions. Items on this window are non-configurable. Console Redirection
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    91 Parameter Description COM Port Address Select whether to enable console redirection. Console redirection enables users to manage the system from a remote location. Baud Rate Select the baud rate for console redirection. Console Type Select a terminal type to be used for
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    92 Event Log Configuration 4 System BIOS Parameter Clear All Event Logs Log POST Sys. Event Description Option Press Enter then select whether to clear all entries in the system event log. Select whether to enable the BIOS event log to be integrated in the system event log. Enabled Disabled
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    Boot menu The Boot menu allows you to set the drive priority during system boot-up. BIOS setup will display an error message if the drive(s) specified is not bootable. By default, the server searches for boot devices in the following order: 1 Floppy disk drive 2 Optical disc drive 3 Removable device
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    . Discard changes made and close the BIOS setup. Load the default settings for all BIOS setup parameters. Setup Defaults are quite demanding in terms of resources consumption. If you are using low-speed memory chips or other kinds of low-performance components and you choose to load these settings
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    5 System troubleshooting
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    This chapter provides possible solutions for specific problems. If you cannot correct the problem, contact your local Acer representative or authorized dealer for assistance.
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    the system Before going through in-depth troubleshooting, attempt first to reset the system using one of the methods below. Perform Soft boot reset Cold boot reset Purpose To clear the system memory and reload the operating system. To clear the system memory, restart POST, and reload the operating
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    troubleshooting Initial system startup problems Problems that occur at initial system startup are usually caused by an incorrect installation or configuration. Hardware failure is a less possible cause. If the problem you are experiencing is with a specific application, see the "There is problem
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    you press the system power button to turn the server on (power on indicator should be lit green)? • Are all device drivers properly installed? • Is hard disk drive(s) properly formatted and configured? • Are the BIOS configuration settings in the BIOS setup utility correct? • Is the operating system
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    100 5 System troubleshooting Hardware diagnostic testing This section provides a detailed approach to identifying a hardware problem and its cause. Checking the boot-up status Caution: Before disconnecting any peripheral cables from the server, turn off the system and any peripheral devices.
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    and any other 5.25-inch device you may have installed. If any of these indicators fail to light up, refer to related problems listed in the "Specific problems and corrective actions" section. Confirming loading of the operating system Once the system boots up, the operating system prompt appears on
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    troubleshooting Specific problems and corrective actions Listed below are specific problems that may arise during the use of your server problem. • Make sure that you have properly installed system compliant memory FDD is properly configured. • Run the BIOS setup utility and make sure the Legacy
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    the drive's IDE and power cables are properly connected. Newly installed memory modules are not detected. Do the following: • Make sure the memory modules specifications comply with the system requirements. • Make sure the memory modules have been populated according to the system guidelines. • Make
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    is properly configured for the system. Refer to the software installation and operation documentation for instructions on setting up and using the software. • Try a different version of the software to see if the problem is with the copy you are using. If the other version runs correctly on the
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    addition to determine if one of them is causing the problem. • Make sure that you have properly installed system compliant memory modules, and that there populated according to the system guidelines be defective. Contact your local Acer representative or authorized dealer for technical assistance.
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    106 5 System troubleshooting
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    Appendix A: Server management tools
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    This appendix gives an overview of the different server management tools supported by your server.
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    overview The server management tools supported by the Altos G5450 system is listed in the table below. Tool Function PhoenixBIOS Setup Utility Use this tool to configure the different hardware components and system functions (memory, processor, and security settings). Go to the BIOS setup
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    110 Appendix A: Server management tools RAID configuration utilities RAID option for the Altos G5450 system is provided through either the onboard SATA controller or through a controller board option (LSI SAS controller or LSI MegaRAID SAS RAID controller). Caution: Creating a RAID volume erases
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    to create RAID with LSI MegaRAID SAS 8708ELP. Starting LSI MegaRAID SAS RAID Configuration Utility To start LSI MegaRAID SAS RAID Configuration Utility for MegaRAID SAS 8708ELP, press CTRL-H when you see the RAID BIOS during No to Yes then click on submit. 3 Press Ctrl+Alt+Del to reboot the server.
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    112 Appendix A: Server management tools Creating and Initialing a RAID Volume 1 Launch the configuration menu. 2 Select Configuration the array you just created, click on Add to SPAN and Next. 8 Select the RAID Level you want to use, create the logical volume by specify the size at Select Size
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    MegaRAID SAS 8204ELP, press CTRL-M when you see the RAID BIOS during POST. After POST finished, the Adapter Selection page utility and press + + to reboot the server. Creating a RAID volume 1 Select Configuration from Management Menu. 2 Select New Configuration from the
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    114 Appendix A: Server management tools Initial RAID Volume 1 Select Initialize from Management menu. 6 Press ESC to return to the Management Menu. Save and Exit Embedded RAID Configuration Utility 1 When RAID configuration, initialization and assigning hot spare is completed, press ESC in the
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    Appendix B: Rack mount configuration
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    This appendix shows you how to set up the Altos G5450 server in a rack mount configuration.
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    The Altos G5450 server system can also be mounted in a rack-model position. A rack mount kit is available for customers who want to convert a tower-mounted system to rack-model design. To purchase a rack mount kit, contact your local Acer representative or order directly from http://www.acer.com
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    kit The rack mount kit components and their respective function is listed on the table below. Component Mounting rails Quantity Usage 2 Allows the server to slide in and out of the rackmount for maintenance purposes. Each mounting rail consists of the following: • Fixed outer rail. Attaches
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    server. 2 2 Attach to the sides of the server. Secure the different rack components. Refer to the next section for details. Screw types The following screws are used in the assembly of the Altos G5450 cable arm support. Install into the vertical rails of the rack for server support. Secure the
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    of two holes with closer spacing to the center of the next pair is equivalent to 1U. Note: The unit of measurement used in this guide is "U" (1U = 1.75 inches or 44.45 mm). The total sum of the heights of all components in the rack measured in "U" cannot exceed the
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    surface. (2) Use a flat-blade screwdriver to remove the stoppers securing the foot stands to the chassis. (3) Detach the foot stands from the server. Store the foot stands and its toppers for future reassembly. 2 Expose the installation recess for the topside inner rail. (1) Remove the two screws
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    and slip the inner rail out (2). Do the same thing to the other mounting rail. 4 Attach the rack handles and inner rails to the server. (1) Align the screw holes on the rack handles with those on the server. (2) Secure the rack handles with two U#6-32 x 6.4 screws each. (3) Insert the pegs on the
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    123 Preparing the rack for server installation 1 Install eight distands into the vertical rails of the system rack. 2 Adjust the front bracket to the preferred length. (1) Turn the captive thumbscrews counterclockwise
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    124 Appendix B: Rack mount configuration 3 Install the mounting rails to the system rack. (1) Install the mounting rails to the rack by using four M6 x 13 screws for each rail. (2) Extend the middle sliding piece of each mounting rail forward until you hear an audible click.
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    the inner rail release latches and sliding the component into the rack. It is also recommended that two or more people help in installing the server to the rack to minimize the chances of accidents. 1 Press the release latch on both sides of the rack mounting rails. 2 Carefully align the inner
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    126 Appendix B: Rack mount configuration Installing the cable arm option The cable arm option allows you to tie-wrap all cables to and from the system. As you slide the system in and out of the rack, the cable arm collapses and extends, keeping the cables untangled and attached to the system. To
  • Acer Altos G5450 | User Manual - Page 145
    M6 cage nuts, and secure it with two M6 x 18 screws. 4 Arrange the server cables. (1) Connect the power, peripheral and networking cables into their appropriate ports on the rear panel. Go to page 26 for related instructions. (2) Secure all server cables to the cable arm using the cable clamps.
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    128 Appendix B: Rack mount configuration
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    supported devices 4 A Acer EasyBUILD scope 29 using 29 ARMC/3 module board layout 19 install 61 specifications 7 B backplane board board layout 17 cable connections 40 Basic Input/Output System, see BIOS 70 BIOS Memory Configuration 76 navigation keys 72 PCI Configuration 78 Security menu 86 Server
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    chassis 6 mainboard 6 media storage specification 4 upgrade option 7 memory 52 BIOS settings 76 installing 57 reconfiguring 57 removing 56 troubleshooting 103 monitor port 11 O operating system configure 29 support 5 P PCI bus slots BIOS settings 78 overview 58 PhoenixBIOS Setup Utility, see
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    BIOS setting 79 location 11 server memory reconfiguring 57 system passwords change 88 power-on password 86 remove 88 set 87 supervisor password 86 user instructions 36 preinstallation instructions 36 processor 48 redundant power supply module 65 T thermal grease 50 troubleshooting display problems
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    99 initial startup problems 98 memory problem 103 network problems 104 power indicator problem 102 software program problem 104 system reset 97 USB device problems 104 U UID switch 12 unit identification, see UID switch 12 USB ports front 10 rear 12 troubleshooting 104 user password 86 W wake
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Acer Altos G5450 Series
User’s Guide