Acer Altos R310 Altos R310 Service Guide
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- Acer Altos R310 | Altos R310 Service Guide - Page 1
Altos R310 Service Guide Service guide files and updates are available on the CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN - Acer Altos R310 | Altos R310 Service Guide - Page 2
Revision History Please refer to the table below for the updates made on Altos R310 service guide. Date 2004/04/16 2004/04/16 Chapter CH1 CH2 Updates Amend FSB 400/533/800 System memory from 168 pin to 184 pin HDD Access LED PCI Configuration: Legacy USB Support Power>AC Lost Handling II - Acer Altos R310 | Altos R310 Service Guide - Page 3
, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically - Acer Altos R310 | Altos R310 Service Guide - Page 4
additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions. Gives precautionary measures to avoid possible hardware or software problems. Reminds you to do specific actions relevant to the accomplishment of procedures. IV - Acer Altos R310 | Altos R310 Service Guide - Page 5
supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer -on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In - Acer Altos R310 | Altos R310 Service Guide - Page 6
Components 8 Hardware Specifications and Configurations 9 Power Management 13 Environmental Requirements 14 Mechanical Specifications 15 ASM 16 the CPU 51 Removing the Expansion Card 51 Removing the Mainboard 51 Chapter 4 Troubleshooting 52 BIOS POST Checkpoint Codes 53 Chapter - Acer Altos R310 | Altos R310 Service Guide - Page 7
Table of Contents Appendix C Online Support Information Appendix D SATA RAID Configuration Utility 81 83 VIII - Acer Altos R310 | Altos R310 Service Guide - Page 8
SDRAM with ECC memory module support T Up to 4GB of capacity T Support the dual channel memory bus Storage T One slim type 3.5 Inch, 1.44MB floppy disc drive T One slim type 5.25 Inch high-speed CD-ROM T Support for two 3.5 Inch SATA, ATA or SCSI hard disk drives Network Integrated dual Gigabit - Acer Altos R310 | Altos R310 Service Guide - Page 9
T Serial ATA Ports T Two serial ATA Ports T Support RAID0 or RAID 1 T Power Supply T 300W, ATX 12V T Six cooling system fans T Delta DPS-300QBA PSU supported T Management Connector T On-board 20-pins ARMC connector T VGA T Integrated ATI Rage XL with 8MB SDRAM on mainboard 2 Altos R310 - Acer Altos R310 | Altos R310 Service Guide - Page 10
Diagram) 1 x Prescott Processors 800 FSB DDDDRR 440000 4GB CCaanntteerr-- CSA DDDDRR 440000 WWooooddEESS KKeennaai i IIIICCSSAA 1 x GbE USB 2.0 LPC 2x-SATA SW-RAID HL1.5 HHaannccee RRaappidid 1x ATA100 PCI-X 66 Intel 82541 Kenai II PCI 1 x GbE PCI 32/33 Super I/O Rage XL Chapter 1 3 - Acer Altos R310 | Altos R310 Service Guide - Page 11
4 ITEM DESCRIPTION Battery ATX Power Connector (20PIN) ATX Power Connector (4 PIN) Fan Connectors Front Panel Connector CD-ROM Power Connector ARMC Feature Connector Add-ON Card HDD LED Connector LPC Debug Card Interface Connector Serial Port DIMM Slots Floppy Disc Drive Connector Altos R310 - Acer Altos R310 | Altos R310 Service Guide - Page 12
JP1 JP2 JP4 LAN1 LAN2 LDE 1 PCI x2 IDE 1 IDE 2 STK1 SKT2 U8 U9 U20 U22 U26 U27 U31 U46 VGA1 ITEM Clear CMOS Password Boot Block Gigabit Ethernet Ports DESCRIPTION Rear Panel ID indicator PCI Serial Port Primary IDE Connector Secondary IDE Connector USB 2.0 port Canterwood-ES chipset (North - Acer Altos R310 | Altos R310 Service Guide - Page 13
indicator System reset button ID Button Power button Fault indicator System activity indicator USB 2.0 FDD eject button FDD disc drive (FDD) FDD activity indicator Item 6 Altos R310 - Acer Altos R310 | Altos R310 Service Guide - Page 14
Main power supply unit Main power supply fan-exhaust PS/2 mouse port Serial Port Top panel tool-less screw System expansion card riser tool-less screw Expansion card slot Expansion card slot USB 2.0 ports (two) Gigabit LAN ports (10/100/1000 Mbps) ID Indicator SVGA/Monitor Port PS/2 Keyboard Port - Acer Altos R310 | Altos R310 Service Guide - Page 15
Internal Components No. 1 2 3 4 5 6 7 Description HDD Bays CD-ROM/FDD assembly System Fans Power Supply Unit CPU/Heatsink/Air-Baffle Assembly DIMM Slots Expansion Card Riser 8 Altos R310 - Acer Altos R310 | Altos R310 Service Guide - Page 16
BIOS code programmer BIOS version BIOS ROM type BIOS ROM size BIOS ROM package Supported protocol Boot from CD-ROM feature Supports LS-120 drive Supports BIOS boot block feature BIOS password control Specification Phoenix A3A5 Bulk mode flash ROM 512KB 32-pin PLCC package PCIX 1.0, PCI 2.2, VESA - Acer Altos R310 | Altos R310 Service Guide - Page 17
maximum memory size Supported memory type Supported memory speed Supported memory voltage Supported memory module package Support Error Correction Code (ECC) feature Specification 0MB 4 sockets 256MB / 512MB / 1GB 4GB Unbuffered ECC SDRAM DDR 333/400 MHz 2.6 V 184-pin DIMM Yes 10 Altos R310 - Acer Altos R310 | Altos R310 Service Guide - Page 18
VGA controller resident bus VGA Memory Function control ATI RAGE XL PCI bus 8MB SDRAM Enable/disable by BIOS Setup Specification IDE Interface Item IDE controller IDE controller resident bus Number of IDE channel Supported IDE interface Supports LS-120 Supports bootable CD-ROM Function control - Acer Altos R310 | Altos R310 Service Guide - Page 19
Serial port controller resident bus Number of serial port Serial port locations Supports 16550 UART Connector type Specification Super I/O controller LPC bus 1 Rear Yes 9-pin D-type female 0.5 sec.) Warning, information event: Amber, ON Green for 100Mb Yellow for 1000Mb Blue 12 Altos R310 - Acer Altos R310 | Altos R310 Service Guide - Page 20
Power Management Power Saving Mode Phenomenon List Power Saving Mode Device Standby mode Global Standby mode Phenomenon T Independent power management timer for HDD devices (0-15 minutes, time step = 1 minute) T Hard disk drive goes into STANDBY mode (for ATA standard interface) T Disable V-sync - Acer Altos R310 | Altos R310 Service Guide - Page 21
package) Humidity Operating Non-operating (unpacked) Non-operating (Storage package) Vibration Operating (unpacked) Non-operating (packed) Specifications +10 to +35°C (50° F to 95° F) -40 to +70°C (-40° F to 158°F) 27.1 Hz: 0.60G 27.1 - 50 Hz: 0.4mm (peak to peak) 50 - 500 Hz: 2.0G 14 Altos R310 - Acer Altos R310 | Altos R310 Service Guide - Page 22
I/O ports Slots Main board CDROM/FDD Switching power supply Material Indicators Switch Specification H x W x D 440mm x 210mm x 558mm Black PS/2 ports, one SVGA port, one serial port 2 PCI slots (one is for PCI riser card) M71iXG 1 x 3.5" 1 x 5.25" One standard 300W SPS Housing : Metal base - Acer Altos R310 | Altos R310 Service Guide - Page 23
ASM (Acer Server Management) 6.0 ASM 6.0 is a system management tool based on the Simple Network Mangement Protocol ( SNMP) and Remote Rrocedure Call (RPC) via service provider. It detects server problems related to the processor thermal condition, voltage detection, fan status or redundant power - Acer Altos R310 | Altos R310 Service Guide - Page 24
to complete installation. For detailed instructions on installing ASM Console, refer to the ASM user's manual. Installing ASM Agent (Linux Version) on mount command and the options, please refer to RedHat Linux user's guide. 3. Change the working directory to ASM6 Linux Agent subdirectory with the - Acer Altos R310 | Altos R310 Service Guide - Page 25
computer unless you get a Run Setup message. The Setup program loads configuration values into the battery-backed nonvolatile memory called CMOS RAM. This memory area is not part of the system RAM. NOTE: If you repeatedly receive Run Setup messages, the battery may be bad. In this case, the system - Acer Altos R310 | Altos R310 Service Guide - Page 26
The above screen is the BIOS Utility screen. It allows you to view and change the configuration of your system. If you are an advanced user, you may want to check the detailed configuration of your system. Detailed system configurations are contained in the Advanced Setup. T Use the w and y arrow - Acer Altos R310 | Altos R310 Service Guide - Page 27
the system. This information is necessary for troubleshooting and may be required when asking for technical support. The last two parameters on the screen when BIOS was built The version of current BIOS Supports DMTF SMBIOS version Supports DMTF ASF version Sets the correct time Sets the correct - Acer Altos R310 | Altos R310 Service Guide - Page 28
Advanced The Advanced menu contains parameter values that define how the system behaves on startup. Press [Enter] to enter the submenu screen of the parameters shown in the screen below. Parameter PCI Configuration Peripheral Configuration Boot Settings Configuration Event Log Configuration Console - Acer Altos R310 | Altos R310 Service Guide - Page 29
the parameters found in this menu. Settings in boldface are the default and suggested settings. Parameter Reset Configuration Data USB Host Controller Legacy USB Support Onboard LAN1 Onboard LAN2 Onboard PCI VGA Description N/A Enables or disables the USB function in chipset. Enables or disables - Acer Altos R310 | Altos R310 Service Guide - Page 30
Peripheral Configuration The peripheral configuration submenu lets you define the parameter setting for the system's parallel and serial ports. Parameter Serial Port A Serial Port B Base I/O Address Interrupt Floppy Disk Controller Description Serial port 1& 2 address and IRQ (interrupt request) - Acer Altos R310 | Altos R310 Service Guide - Page 31
Configuration Parameter Quick Boot Quiet Boot Summary Screen Hyper Threading Technology Frequency Ratio Bootup NumLock Wait for "F1" if Error MPS Support Memory Test Floppy Check Chapter 2 Description Option Allows BIOS to skip centain tests to decrease the time needed while booting the system - Acer Altos R310 | Altos R310 Service Guide - Page 32
Clear All Event Logs View Event Log BIOS POST Even Logging ECC Event Logging PCI Event Logging AC Power Lost/Recovery Reset Disabled Memory Bank Description Option Displays event log space status. Space Available Displays event log status. Valid Allows logging of events and SMI/NMI Enabled - Acer Altos R310 | Altos R310 Service Guide - Page 33
the system port for console redirectoin Sets the rate of communication Terminal Type N/A Flow Control N/A Continue C.R. after POST N/A # of video pages to support N/A System Health Monitoring Option Disabled COM1 COM2 9600KB 19.2KB 38.4KB 57.6KB 115.2KB PC ANSI VT100+ VT-UTF8 VT100 No CTS - Acer Altos R310 | Altos R310 Service Guide - Page 34
The system health monitoring screen displays current information regarding the system's CPU status, temperature status and fan status. There are no user-configurable parameters on this page. 28 Chapter 2 - Acer Altos R310 | Altos R310 Service Guide - Page 35
Alert Standard Format (ASF) Configuration Parameter BIOS Boot Timeout OS Boot Timeout Power-on Wait Time Description Option Sets the interval for the BIOS boot watch-dog timer 0 1-65535 Sets the interval for the OS boot watch- 0 dog timer 1-65535 N/A 60 Chapter 2 29 - Acer Altos R310 | Altos R310 Service Guide - Page 36
Power Parameter ACPI-Aware OS Power Button Behavior AC Lost Handling Description Option Enable or disable ACPI support for the Yes Operating System No 4-Sec. Override Instand On/Off Sets the power state after shut-down due to power interrupt. Stay off Last State Stay On 30 Chapter 2 - Acer Altos R310 | Altos R310 Service Guide - Page 37
Boot Parameter +Removable Devices CD-ROM Drive +Hard Drive PXE IBA GE Slot 0208 v1216 PXE IBA GE Slot 0430 v1216 Description Expandable Allows user to configure Boot Sequence Chapter 2 31 - Acer Altos R310 | Altos R310 Service Guide - Page 38
you to safeguard and protect the system from unauthorized use by setting up access passwords. Parameter Supervisor Password User Password Set Supervisor Password Set User Password Password On Boot Description Options Displays "Installed" if password is set. Enter Sets password by pressing - Acer Altos R310 | Altos R310 Service Guide - Page 39
the optimal settings for all BIOS setup parameters. Optimal setting are quite demanding in terms of resources consumption. If you are using low-speed memory chips or other kinds of low-performance components and you choose to load these settings, the system might not function properly. Discards all - Acer Altos R310 | Altos R310 Service Guide - Page 40
Utility Hardware Requirements for R310 SATA RAID Your system needs to have at least two SATA hard drives installed to create a RAID array. A single hard drive is treated as JBOD and is insufficient to creat a disk array. SATA RAID POST Information When the server boots up, POST information - Acer Altos R310 | Altos R310 Service Guide - Page 41
utility This utility is BIOS based and, like BIOS, is accessed during system startup. During POST press + to enter the Adaptec RAID configuration utility. The following screen is displayed. Enter the Array Configuration Utility by pressing the Enter key. The Main Menu will be displayed - Acer Altos R310 | Altos R310 Service Guide - Page 42
Manage Arrays Before using the function, an array(s) must be created. Refer to the following sectoin for details. To View Array Properties 1. Select Manage Arrays from the Main Menu. 2. Select an array and press to display the array's properties and members. NOTE: Bootable arrays denoted by - Acer Altos R310 | Altos R310 Service Guide - Page 43
created with Build and Clear and then stopped, the Rebuild function of the utility can be used to resume. 1. Select the RAID 1 Array from the list of Arrays. 2. Press + to begin the rebuild operation. To Mark/Unmark an Array as Bootable 1. Select an array from the - Acer Altos R310 | Altos R310 Service Guide - Page 44
Create and Manage RAID 0 Create RAID 0 from new drives 1. Initialize the drives. 2. In the Main Menu, select Create Array, and press - Acer Altos R310 | Altos R310 Service Guide - Page 45
6. Use the key to scroll to the Array Label field and enter text to identify the array. Press to confirm the array's label. 7. Scroll to Stripe Size, by using the key, and select 16KB, 32 KB, or 64KB using the arrow keys. Press to confirm the array stripe size. Chapter 2 - Acer Altos R310 | Altos R310 Service Guide - Page 46
via field and select No Init. Press to continue. 9. With the key, scroll to Done, and press to exit the utility. Create RAID 0 from source drive 1. Instll a new HDD and initialize it. 2. From the Main Menu, select Create Array, and press . 3. Press the key to add - Acer Altos R310 | Altos R310 Service Guide - Page 47
Array Label field and enter text to identify the array. Press to confirm the array's label. 7. Using the key, scroll to the Create RAID via field and select. Press to continue. 8. With the key, scroll to Done and press 9. Select the Source Drive, and press - Acer Altos R310 | Altos R310 Service Guide - Page 48
Disk Utilities Format Disk 1. In Options, select Disk Utility. 2. Select a drive from the list and press the key. 3. Select Format Disk, then press and to proceed. Verify Disk Media 1. In Options, select Disk Utility. 2. Select a drive from the list and press . 3. Select - Acer Altos R310 | Altos R310 Service Guide - Page 49
on how to disassemble the server system for maintenance and troubleshooting. To disassemble the computer, you need the following tools: T Wrist grounding strap and conductive mat for preventing electrostatic discharge T Phillips screw driver - Acer Altos R310 | Altos R310 Service Guide - Page 50
General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the power cable from the system. 44 Altos R310 - Acer Altos R310 | Altos R310 Service Guide - Page 51
Disassembly Flowchart Chapter 3 45 - Acer Altos R310 | Altos R310 Service Guide - Page 52
Procedure This section tells you how to disassemble the system when you need to perform system service. Please also refer to the disassembly video, if available. CAUTION: Before you proceed, make Remove the one thumbscrew to release the HDD tray 3. Push the HDD from the chassis 46 Altos R310 - Acer Altos R310 | Altos R310 Service Guide - Page 53
4. Remove the two screws located on both sides to release the HDD from the HDD bracket. 5. Separate the HDD from the bracket. 6. Disconnect the power cable and IDE cable from the CDROM. 7. Remove the one thumbscrew to release the CDROM. 8. Pull the CDROM cage from the chassis. 9. Remove the two - Acer Altos R310 | Altos R310 Service Guide - Page 54
the LED cable from the LED board. 2. Remove the two screws to release the LED board. 3. Then take the LED board from the chassis. 48 Altos R310 - Acer Altos R310 | Altos R310 Service Guide - Page 55
Removing the Power Supply 1. Disconnect the power supply cable 20 pin and the 12V power cable 4pin from the mainboard. 2. Remove the one screw before you disassembling the power supply. 3. Take the power supply from the chassis. Disconnect the Cables 1. Disconnect the LDE cable from the m/b (black) - Acer Altos R310 | Altos R310 Service Guide - Page 56
NOTE: Please pay close attention in the Fan sequence. Fan 5 and 8 are for upgrading only. Removing the DIMM 1. Press the holding clips on both sides of the socket outward to release the DIMM. 2. Gently pull the DIMM upward to remove it from the socket. 50 Altos R310 - Acer Altos R310 | Altos R310 Service Guide - Page 57
up on the CPU to remove it. 5. Then press down the locking lever to the end of mainboard. Removing the Expansion Card 1. Loosen the thumbscrews on the expansion card riser bracket. 2. Then gently lift the riser from the chassis. Removing the MainBoard 1. Loosen the nine screw from the mainboard - Acer Altos R310 | Altos R310 Service Guide - Page 58
Troubleshooting This chapter provides troubleshooting information for the Altos R310: T BIOS POST Checkpoint Codes Chapter 4 Chapter 4 52 - Acer Altos R310 | Altos R310 Service Guide - Page 59
BIOS POST Checkpoint Codes The POST code checkpoints are references and instructions used duing the BIOS pre-boot process. The following table describles the checkpoints and associated initialization. Set initial POST values for other hardward devices defined in the register tables. 53 Altos R310 - Acer Altos R310 | Altos R310 Service Guide - Page 60
to zero. Set the RAM refresh timer (1) to binary count, mode 2 Initialize DMA command register with these settings: 1. Memory to memory disabled 2. Channel 0 to 4 GB. Using the table of configurations supplied by the specific chipset module, test each DRAM configuration to see if that particular - Acer Altos R310 | Altos R310 Service Guide - Page 61
. Initialize extended memory for RomPilot. Initialize interrupt vectors 0 thru 77h to the BIOS general interrupt handler. Initialize all motherboard devices. Verify the ROM copyright notice Initialize support for I2O by specified by Setup, and CMOS is valid and the previous boot was OK. Altos R310 - Acer Altos R310 | Altos R310 Service Guide - Page 62
unexpected interrupt. Register POST Display Services, fonts, and languages with the POST Dispatch Manager. Display prompt °Press F2 to enter SETUP". Disable CPU cache. Test RAM between 512K and 640K. Determine and test the amount of extended memory available. Determine if memory exists by writing to - Acer Altos R310 | Altos R310 Service Guide - Page 63
Check status bits to see if configuration problems were detected. If so, display error . Use the floating point instructions to determine if acoprocessor exists devices. Initialize motherboard configurable devices. Initialize hard-disk controller. If the CMOS RAM is valid and intact, and fixed disks - Acer Altos R310 | Altos R310 Service Guide - Page 64
boot catalog for validity 5. Pick a boot entry 6. Create a Specification Packet Reset segment-register addressibility from4GB to normal 64K by generating a on every 2K boundry, looking foradd on cards that need initialization. Check support status for Self-Monitoring Analysis Reporting Technology ( - Acer Altos R310 | Altos R310 Service Guide - Page 65
on boot is enabled, a call is made to Setup to check password. If the user does not enter a valid password, Setup does not return. Initialize ACPI BIOS. Clear all keyboard (PICO BIOS). Redirect Int 13h to Memory Technologies Devices such as ROM, RAM, PCMCIA, and serial disk (PICO BIOS). Altos R310 - Acer Altos R310 | Altos R310 Service Guide - Page 66
BIOS. Initialize Multi-Processor Set huge segment. Initialize OEM special code. Initialize PIC and DMA. Initialize Memory type. Initialize Memory size. Shadow Boot Block. System memory test. Initialize interrupt vectors. Initialize Run Time Clock. Initialize video. Initialilze System Management Mode - Acer Altos R310 | Altos R310 Service Guide - Page 67
Chapter 5 Jumper and Connector Information Jumpers and Connectors Refer to the following figure for the location of the jumpers and connectors on the main board: Connector/Jumper No. BT1 CN2 CN3 CN6 CN7 CN9 CN19 CN21 Description Battery ATX Power Connector (20PIN) ATX Power Connector (4PIN) Fan - Acer Altos R310 | Altos R310 Service Guide - Page 68
U9 U20 U22 U26 U27 U31 U46 VGA1 Description ARMC Feature Connector Add-on Card HDD LED Connector LPC debug card interface connector Serial Port DIMM Slots Floppy disc drive connector Clear CMOS Password Boot Rapids chipset (South Bridge) BIOS ATI Rage XL VGA SDRAM VGA Monitor Port 62 Altos R310 - Acer Altos R310 | Altos R310 Service Guide - Page 69
Jumper Settings JP1 Clear CMOS Pin Number 1-2 2-3 JP2 Password Pin Number 1-2 2-3 JP4 Boot Block Pin Number 1-2 2-3 Pin Settings Normal (Default) Clear CMOS Pin Settings Normal (Default) Clear password) Pin Settings Disabled (Default) Enabled Chapter 5 63 - Acer Altos R310 | Altos R310 Service Guide - Page 70
) listing in global configurations of Altos R310. Refer to this chapter whenever specific account, you can still access the system with guest; guest). For whatever reasons a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer - Acer Altos R310 | Altos R310 Service Guide - Page 71
Exploded Diagram 65 Altos R310 - Acer Altos R310 | Altos R310 Service Guide - Page 72
CDROM ATA100 2P/40PIN - C OPTICAL DEVICE POWER C.A. CDROM POWER 2C 4P 240MM CABLE 4PIN 2CONNECTOR 240MM USB & LED CABLE 18PIN 400MM C.A. USB/LED 2P/18PIN ACER FAN POWER CABLE 4PIN/ 3PIN C.A. FAN 1C-4P/2C-3P HU122ACER SATA HDD CABLE 7PIN SIGNAL 50MM C.A. SATA HDD SIGNAL SATA HDD POWER CABLE - Acer Altos R310 | Altos R310 Service Guide - Page 73
MIT/D353F3Z BLACK HEATSINK CPU HEATSINK ASSY CPU HETASINK HU-122 MAINBOARD MAINBOARD FOR ALTOS R310 (M71IXG) W/O CPU MB W/O CPU CHAMP 2.0 DIQP -1 MISCELLANEOUS NAME PLATE *6L NI SCRW TAP HEX ZN #6*3/16" SCREW HEX #6-32 L3/16" ACER P/N 56.10282.051 23.R04V1.001 56.01049.011 HI.R0408.001 MB. - Acer Altos R310 | Altos R310 Service Guide - Page 74
acer altos R310 3. Description: T Processor: T Single Intel Pentium 4 processor at 2.8GHz or above T 533/800 MHz FSB T NorthBridge: E7210 T SouthBridge:6300ESB T VGA : ATI Rage XL with 8MB of integrated VRAM T Memory pin serial port T RAID Support: T Embedded dual-channel SATA supports RAID 0, 1 T - Acer Altos R310 | Altos R310 Service Guide - Page 75
drives, for a total of 320GB T Two 160GB ATA drives, for total of 320GB T Two 73GB SCSI drives, for a total of 146GB (optional SCSI HBA) T Peripherals: T Acer monitor, PS/2 keyboard and mouse T Chassis: T Form factor: 1U racke mount T Dimensions: 440(H)x201(W)x558(D)mm T Weight: 16kg 69 Appendix A - Acer Altos R310 | Altos R310 Service Guide - Page 76
Test Compatible Components Appendix B This computer's compatibility is a test plan released by Wistron Internal Testing Department. Once the final report is available, this chapter will be revised accordingly. Appendix B 70 - Acer Altos R310 | Altos R310 Service Guide - Page 77
U320, 10K RPM SCSI Card ASC/3D 2ch U320 SCSI card ASC/3S 1ch U320 SCSI card SCSI RAID card U320 ASRC/3D 2ch Ultra320 RAID card ASRC/3S 1ch Ultra320 RAID card Specifications Prescott Prescott Prescott Prescott SCSI 320-1, 64bit 66Mhz PCI2.2 , 53C1020, i80302-400, 64MB embeded SDRAM, 71 Altos R310 - Acer Altos R310 | Altos R310 Service Guide - Page 78
Specifications Network card 10/100/1000 Ethernet Adapter, Management Card ARMC/1 Rack components 16 port KVM Siwtch, 8 port KVM Siwtch, 4 port KVM Siwtch, l User Station with control up to 42 servers, Interface Module linked to US and servers media, acer logo front bezel, manual/drivers on CD, 2-meter - Acer Altos R310 | Altos R310 Service Guide - Page 79
10K RPM SCSI Card ASC/3D 2ch U320 SCSI card ASC/3S 1ch U320 SCSI card SCSI RAID card U320 ASRC/3D 2ch Ultra320 RAID card ASRC/3S 1ch Ultra320 RAID card Network card Specifications Prescott Prescott Prescott SCSI 320-1, 64bit 66Mhz PCI2.2 , 53C1020, i80302-400, 64MB embeded SDRAM, 73 Altos R310 - Acer Altos R310 | Altos R310 Service Guide - Page 80
Specifications Intel Pro/1000XT Server Adapter Gigabit 1000BaseT, PCI-X 64bit/133Mhz, 82544EI Cordovar "Barrow" v. A4 Acer Remote Management Card/Generation 1 "Altos -00156 kit includes LTO, data media, clean media, acer logo front bezel, manual/drivers on CD, 2-meter U160 SCSI cable (VHDCI-HDC), LVD/ - Acer Altos R310 | Altos R310 Service Guide - Page 81
10K RPM SCSI Card ASC/3D 2ch U320 SCSI card ASC/3S 1ch U320 SCSI card SCSI RAID card U320 ASRC/3D 2ch Ultra320 RAID card ASRC/3S 1ch Ultra320 RAID card Network card Specifications Prescott Prescott Prescott SCSI 320-1, 64bit 66Mhz PCI2.2 , 53C1020, i80302-400, 64MB embeded SDRAM, 75 Altos R310 - Acer Altos R310 | Altos R310 Service Guide - Page 82
Specifications Intel Pro/1000XT Server Adapter Gigabit 1000BaseT, PCI-X 64bit/133Mhz, 82544EI Cordovar "Barrow" v. A4 Acer Remote Management Card/Generation 1 "Altos -00156 kit includes LTO, data media, clean media, acer logo front bezel, manual/drivers on CD, 2-meter U160 SCSI cable (VHDCI-HDC), LVD/ - Acer Altos R310 | Altos R310 Service Guide - Page 83
10K RPM SCSI Card ASC/3D 2ch U320 SCSI card ASC/3S 1ch U320 SCSI card SCSI RAID card U320 ASRC/3D 2ch Ultra320 RAID card ASRC/3S 1ch Ultra320 RAID card Network card Specifications Prescott Prescott Prescott SCSI 320-1, 64bit 66Mhz PCI2.2 , 53C1020, i80302-400, 64MB embeded SDRAM, 77 Altos R310 - Acer Altos R310 | Altos R310 Service Guide - Page 84
Specifications Intel Pro/1000XT Server Adapter Gigabit 1000BaseT, PCI-X 64bit/133Mhz, 82544EI Cordovar "Barrow" v. A4 Acer Remote Management Card/Generation 1 "Altos -00156 kit includes LTO, data media, clean media, acer logo front bezel, manual/drivers on CD, 2-meter U160 SCSI cable (VHDCI-HDC), LVD/ - Acer Altos R310 | Altos R310 Service Guide - Page 85
10K RPM SCSI Card ASC/3D 2ch U320 SCSI card ASC/3S 1ch U320 SCSI card SCSI RAID card U320 ASRC/3D 2ch Ultra320 RAID card ASRC/3S 1ch Ultra320 RAID card Network card Specifications Prescott Prescott Prescott SCSI 320-1, 64bit 66Mhz PCI2.2 , 53C1020, i80302-400, 64MB embeded SDRAM, 79 Altos R310 - Acer Altos R310 | Altos R310 Service Guide - Page 86
Specifications Intel Pro/1000XT Server Adapter Gigabit 1000BaseT, PCI-X 64bit/133Mhz, 82544EI Cordovar "Barrow" v. A4 Acer Remote Management Card/Generation 1 "Altos -00156 kit includes LTO, data media, clean media, acer logo front bezel, manual/drivers on CD, 2-meter U160 SCSI cable (VHDCI-HDC), LVD/ - Acer Altos R310 | Altos R310 Service Guide - Page 87
directly from Acer CSD Taiwan. Acer's Website offers you convenient and valuable support resources whenever you need them. In the Technical Information section you can download information on all of Acer's Notebook, Desktop and Server models including: T Service guides T User's manuals T Training - Acer Altos R310 | Altos R310 Service Guide - Page 88
appendix provides instructions for using the SATA RAID configuration utility. Your system needs to have at least two SATA hard drives installed to create a RAID array. A single hard drive is treated as JBOD and is insufficient to create a disk array. SATA RAID POST Information When the server boots - Acer Altos R310 | Altos R310 Service Guide - Page 89
the changes and exit the BIOS Setup environment. Using the Adaptec RAID Configuration Utility This utility is BIOS based and, like BIOS, is accessed during system startup. During POST press + to enter the Adaptec RAID configuration utility. The following screen is displayed. 84 Appendix D - Acer Altos R310 | Altos R310 Service Guide - Page 90
Enter the Array Configuration Utility by pressing the Enter key. The Main Menu will be displayed, as shown below Use the arrow keys to select from the following options: T anage Arrays T reate Arrays T dd / Delete Hotspare T nitialize Drives NOTE: The first letter of each option can - Acer Altos R310 | Altos R310 Service Guide - Page 91
(s) denoted by an asterisk. To Delete an Array 1. Select an Array from the List of Arrays as shown below. 2. Press the key. To Verify a RAID 1 If a RAID 1 is created using Quick Init, this utility can be used to verify the array. 1. Select the - Acer Altos R310 | Altos R310 Service Guide - Page 92
an Arrays as Bootable 1. Select an array from the List of Arrays. 2. Press + to toggle wether an array is bootable. Create and Manage RAID 0 Create RAID 0 from new drives 1. Initialize the drvies. 2. In the Main Menu, select Create Array, and press . 3. Press the (or, on some - Acer Altos R310 | Altos R310 Service Guide - Page 93
4. Press the key to confirm the selection and continue. 5. In the Array Type field, use the arrow keys to select RAID 0 (Stripe). and press the key to confirm your selection. 88 Appendix D - Acer Altos R310 | Altos R310 Service Guide - Page 94
select 16KB, 32KB, or 64KB using the arrow keys. Press to confirm the array stripe size. 8. Using the key, scoll to the Create RAID via field and select No init. Press to continue. Appendix D 89 - Acer Altos R310 | Altos R310 Service Guide - Page 95
key to confirm your selection. 5. In the Array Type field, move the cursor to RAID 0 (Stripe) and press the key. 6. Use the key to confirm the array stripe size. 8. Using the key, scroll to the Create RAID via field and select. Migrate. Press to continue. 9. With the - Acer Altos R310 | Altos R310 Service Guide - Page 96
key to confirm your selection. 5. In the Array Type field, move the cursor to RAID 1 (Mirror) and press the key. 6. Use the key to to confirm the array's label. 7. Using the key, scroll to the Create RAID via field and select. Build. Press to continue. 8. With the - Acer Altos R310 | Altos R310 Service Guide - Page 97
Initialize Drives Prepare hard disk drives for creating arrays. 1. In the Main Menu, select initialize Drives and press to continue. 2. Use the cursor to select a drive, then press the key to add the new drive(s) to the Selected Drives field. 3. Press and to complete the