Acer Altos R700 Altos R700 Service Guide
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- Acer Altos R700 | Altos R700 Service Guide - Page 1
Acer Altos R700 Service Guide Service guide files and updates are available on the CSD web; for more information, please refer to http://csd.acer.com.tw PART NO.: VD.R70VB.001 PRINTED IN TAIWAN - Acer Altos R700 | Altos R700 Service Guide - Page 2
Revision History Please refer to the table below for the updates made on Acer Altos R700 service guide. Date Chapter Updates II - Acer Altos R700 | Altos R700 Service Guide - Page 3
by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed - Acer Altos R700 | Altos R700 Service Guide - Page 4
Conventions The following conventions are used in this manual : Screen messages Denotes actual messages that appear on screen. . Gives precautionary measures to avoid possible hardware or software problems. Reminds you to do specific actions relevant to the accomplishment of procedures. IV - Acer Altos R700 | Altos R700 Service Guide - Page 5
Preface Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market - Acer Altos R700 | Altos R700 Service Guide - Page 6
BIOS Setup Utility 22 Entering Setup 25 Main 26 Primary Master and Slave Adapters 27 Processor Settings 28 Advanced Menu 30 Advanced Chipset Control 31 PCI Configuration 32 PCI Device, Embedded Devices 33 I/O Device / Peripheral Configuration 36 Memory Configuration 40 Security 41 Server - Acer Altos R700 | Altos R700 Service Guide - Page 7
71 Chapter 4 Troubleshooting 72 POST Error Codes 74 BIOS Recovery Beep Server Environment Test 95 Novell Netware 6.0 Environment Test 97 RedHat Linux 7.3 Environment Test 99 SCO Open Server 5.0.6 Environment Test 101 SCO Open Unixware 7.1.1 Environment Test 103 Appendix C Online Support - Acer Altos R700 | Altos R700 Service Guide - Page 8
internal COM1 header. (5) One external SCSI port(SCSI server board only), one internal. (6) Two NIC ports(RJ-45). T SCSI Controller Adaptec® 7899W 2-channel U160 SCSI controller. T RAID Support Optional add on SCSI RAID supported. T LAN Controller Integrated dual channel Gigabit Ethernet on board - Acer Altos R700 | Altos R700 Service Guide - Page 9
System Block Diagram 2 Chapter 1 - Acer Altos R700 | Altos R700 Service Guide - Page 10
System Board Layout Chapter 1 3 - Acer Altos R700 | Altos R700 Service Guide - Page 11
Item A B C D E F G H I J K L M N O P Q R S T U V W X Y Z AA BB CC DD Description System status LED ID LED Diagnostic LEDs( POST code) 64-bit PCI riser slot for PCI-X bus B (full height) DIMM slots I/O ports SCSI channel B connector (SCSI version only) COM1 serial header ICMB connector IPMB - Acer Altos R700 | Altos R700 Service Guide - Page 12
Item A B C D E F G H I J K L Description USB 0 connector Video connector SCSI channel A connector (SCSI server board only) NIC 2 RJ-45 connector Status LED Speed LED NIC 1 RJ-45 connector Status LED Speed LED PS/2 keyboard/mouse connector RJ-45 serial port USB 1 connector Chapter 1 5 - Acer Altos R700 | Altos R700 Service Guide - Page 13
Item A B C D E F G H I J K L M N O K L O M N Description Power Supply PCI card bracket (full-length) Riser card assembly (full-length) PCI card bracket (low-profile) Server Board ( accessory to system) PCI add-in card ( accessory to system) Riser card assembly ( low-profile) Processor air duct - Acer Altos R700 | Altos R700 Service Guide - Page 14
Front Panel AB C D E F Item A B C D E F Description Chassis Handles(2) Drive Bay(1-inch) HDD activity/fault Indicator Flex bay( optional DVD/CD-ROM drive/ FDD module) Front Panel indicator lights Tape drive bay ( tape drive not included) Chapter 1 7 - Acer Altos R700 | Altos R700 Service Guide - Page 15
Rear Panel Item A B C D E F G H I J K L M N O Description PCI card bracked (low profile) RJ45 NIC 2 connector Green Status LED/Yellow Status LED Serial A port mounting hole PCI card bracket ( full-height) AC Power input ( primary)* AC Power input (redundant)* Power supply module, redundant (system - Acer Altos R700 | Altos R700 Service Guide - Page 16
Hardware Specifications and Configurations Processor Type Item Slot Specification Dual processor slots supporting Intel® XeonTM processors in an INT3/FCPGA Socket 604 package. Socket 604 Speed 933MHz/1GHz/1.13GHz/1.26GHz Bus frequency 100/133 MHz Voltage Processor voltage - Acer Altos R700 | Altos R700 Service Guide - Page 17
only low profile PCI cards VGA Interface Item VGA controller VGA controller resident bus VGA Memory Function control Subsystem supports Specification ATI RAGE XL PCI bus 8MB SVGA Enable/disable by BIOS Setup Resolutions up to 1600 x 1200 under 2D and 1024 x 768 under 3D CRT and LCD monitors up to - Acer Altos R700 | Altos R700 Service Guide - Page 18
on CN38) SCSI Channel B: 1 SCSI connector (68-pin 16-bit Ultra 160 SCSI-3 connector on CN32) Single ended and Low Voltage Differential (LVD) devices Supporting up to 160MB/sec. SCSI transfers SCSI Connectors Pin-out( J7B1, J7A1) Connector Contact No. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 - Acer Altos R700 | Altos R700 Service Guide - Page 19
Type PCI I/O Riser Slots Peer Bus Peer Bus Supports full-length cards,3.3V bus Peer Bus Supports low-profile cards,3.3V bus Network Controller Item Spec. Support subsystems Features Description Intel® 82546EB Fast Ethernet Controller Support two 10Base-T/1000Base-TX network 32-bit PCI master - Acer Altos R700 | Altos R700 Service Guide - Page 20
IRQ Assignment Map ISA Interrupt INTR NMI IRQ1 IRQ3 IRQ4 IRQ5 IRQ6 IRQ7 IRQ8_L IRQ9 IRQ10 IRQ11 IRQ12 IRQ14 IRQ15 SMI* SCI* Description Processor interrupt NMI processor Keyboard interrupt Serial port A or B interrupt from SIO device, user-configurable Serial port A or B interrupt from SIO device, - Acer Altos R700 | Altos R700 Service Guide - Page 21
Environmental Requirements Parameter Operating Temperature Non-Operating Temperature Non-Operating Humidity Acoustic noise Operating Shock Package Shock ESD System Cooling Requirement in BTU/Hr Limits +10oC to +35oC with the maximum rate of change not to exceed 10o C per hour. -40oC to +70oC 90%, - Acer Altos R700 | Altos R700 Service Guide - Page 22
x Gibabit Ethernet ports (RJ45) 4. 1 x RJ-45 for serial support through RJ-45 to serial cable 5. 2 x VGA video ports 6. 1 x SCSI connector 6 x 64bit PCI-X slots SE7500WV2 1. 1 x slime type 1.44MB FDD 2. 1 x high speed slime type CD-ROM or DVD-ROM 500W hot-swap/redundant power supplies 2U Rack Mount - Acer Altos R700 | Altos R700 Service Guide - Page 23
(SNMP) and Remote Procedure Call (RPC) via service provider. It detects server problems related to the processor thermal condition, voltage detection, ) personnel to help them detect errors or potential trouble spots in their network servers through a single management station. ASM Pro consists of - Acer Altos R700 | Altos R700 Service Guide - Page 24
for remote administrator. And, if the NOS hangs up, ROM can automatically reboot the server or allow the administrator to control the server from remote station. This RDM capability bridges the distance barrier in fixing server problems and reduces down time due to system failure. . Chapter 1 17 - Acer Altos R700 | Altos R700 Service Guide - Page 25
Intelligent Platform Management Interface (IPMI) IPMI stands for Intelligent Platform Management Interface. IPMI is an open standard hardware manageability interface specification. It provides an architecture that defines how unique device can all communicate with the CPU in a standard way. With - Acer Altos R700 | Altos R700 Service Guide - Page 26
Chapter 1 19 - Acer Altos R700 | Altos R700 Service Guide - Page 27
. Before you run Setup, make sure that you have saved all open files. The system reboots immediately after you exit Setup. As you change your BIOS Setup, examine the system configuration values. When you are satisfied that all the values are correct, write them down. Store the recorded values in - Acer Altos R700 | Altos R700 Service Guide - Page 28
version if the system BIOS. Setup Utility Operation The ROM-resident BIOS Setup utility is only screen. This bar displays the keyboard commands supported by the Setup Utility. Menu Selection Bar user. The server Setup utility major menus are: Main Menu, Advanced Menu, Security Menu, Server Menu, - Acer Altos R700 | Altos R700 Service Guide - Page 29
Setup Utility During the BIOS POST operation, the user is prompted to use the F2 function key to enter Setup as follows: Press to enter Setup A few seconds might - Acer Altos R700 | Altos R700 Service Guide - Page 30
before ESC was pressed without affecting any existing any settings. If "Yes" is selected and the Enter key is pressed, setup is exited and the BIOS continues with POST. Select Item The up arrow is used to select the previous value in a pick list, or the previous options in a menu item - Acer Altos R700 | Altos R700 Service Guide - Page 31
Keyboard Command Bar Key Option F9 Setup Defaults F10 Save and Exit Description Pressing F9 causes the following to appear: Setup Confirmation Load default configuration now? If "Yes" is selected and the Enter key is pressed, all Setup fields are set to their default values. If "No - Acer Altos R700 | Altos R700 Service Guide - Page 32
Entering Setup The Menu Selection Bar is located at the top of the screen. It displays the various major menu selections available to the user: T Main Menu T Advanced Menu T Security Menu T Server Menu T Boot Menu T Exit Menu These and associated sub-menus are described below. 25 Chapter 2 - Acer Altos R700 | Altos R700 Service Guide - Page 33
Main The following tables describe the available functions on the top-level menus and on various sub-menus. Default values are highlighted. Main Menu Selections Feature System Time System Date Floppy A Option Description HH:MM:SS Set the System Time MM/DD/YYYY Set the System Date Not - Acer Altos R700 | Altos R700 Service Guide - Page 34
Main Menu Selections Feature Language Option 7-bit English(US) English (US) Spanish Italian French German Description Selects which language BIOS displays. 7-bit English refers to limiting console re-direction display characters to only 7-bit ASCII such that multiple terminal emulation software - Acer Altos R700 | Altos R700 Service Guide - Page 35
CPUID Non Installed Disabled Chapter 2 Description Displays the type of processor(s) installed Displays the measured processor speed Description If enabled, BIOS will clear historical processor status and retest all processors on the next boot. Controls the states of Hyper-Threading Technology in - Acer Altos R700 | Altos R700 Service Guide - Page 36
Processor Settings Sub-menu Feature Option Processor 1 L2 N/A Cache Size Processor 2 CPUID CPUID Non Installed Disabled Processor 2 L2 N/A Cache Size Description Reports L2 Cache Size for Processor 1. Reports CPUID of Processor 2, if present. If empty, reports Not Installed. If disabled by - Acer Altos R700 | Altos R700 Service Guide - Page 37
Advanced Menu The following tables describe the menu options and associated sub-menus available on the Advanced Menu. Feature Option PCI Configuration N/A Peripheral Configuration N/A Memory Configuration N/A Advanced Chipset Control N/A Boot-time Diagnostic screen Reset Configuration - Acer Altos R700 | Altos R700 Service Guide - Page 38
Advanced Chipset Control Feature Option Wake On Ring Enable Disable Wake On LAN/PME PCI-X B Enable Disable Wake On PME PCI-X C Enable Disable Wake On RTC Alarm Enable Disable Description Only controls legacy wake up Only controls legacy wake up on PCI-X segment B Only controls legacy wake - Acer Altos R700 | Altos R700 Service Guide - Page 39
PCI Configuration Feature USB Function On-board NIC On-board SCSI On-board Video PCI Slot 1B PCI Slot 2B PCI Slot 3B PCI Slot 1C PCI Slot 2C PCI Slot 3C Chapter 2 Option N/A N/A N/A N/A Enabled Disabled Enabled Disabled Enabled Disabled Enabled Disabled Enabled Disabled Enabled Disabled - Acer Altos R700 | Altos R700 Service Guide - Page 40
PCI Device, Embedded Devices Feature USB Function Option Disabled Enabled Description If disabled, the USB controllers are turned off and the device resources are hidden from the system. 33 Chapter 2 - Acer Altos R700 | Altos R700 Service Guide - Page 41
Feature On-board NIC On-board NIC 1 ROM On-board NIC 2 ROM Option Disabled Enabled Enabled Disabled Enabled Disabled Description If disabled, embedded NICs are turned off and the device resources are hidden from the system. If enabled, initialize NIC1 expansion ROM If enabled, initialize NIC 2 - Acer Altos R700 | Altos R700 Service Guide - Page 42
Feature On-board SCSI On-board SCSI ROM Option Disabled Enabled Enabled Disabled Description If disabled, the embedded SCSI device is turned off and the device resources are hiddend from the system. ( This option is only present in the SCSI SKU) If enabled, initialize embedded SCSI device - Acer Altos R700 | Altos R700 Service Guide - Page 43
Feature On-board Video Option Enabled Disabled Description If disabled, embedded video is turned off and the device resources are hidden from the system. I/O Device/ Peripheral Configuration Chapter 2 36 - Acer Altos R700 | Altos R700 Service Guide - Page 44
(RJ45) IRQ 4 3 Diskette Controller Disabled Enabled Legacy USB support Disabled Keyboard only Auto Keyboard and Mouse Front Panel USB Disabled is disabled. If disabled, legacy USB support is turned off at the end of the BIOS POST. If disabled, the front panel USB ports are inactive 37 - Acer Altos R700 | Altos R700 Service Guide - Page 45
Chapter 2 38 - Acer Altos R700 | Altos R700 Service Guide - Page 46
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. Displays the current status of the memory bank. Disabled indicated that a DIMM in the bank has failed and the entire bank has been disabled. Causes BIOS to retest all memory on next boot. Chapter 2 40 - Acer Altos R700 | Altos R700 Service Guide - Page 48
Security Feature User Password is Administrator Password is Set Administrative Password Set User Password Password On Boot Secure Mode Timer Option Not Installed Installed Not Installed Installed Press Enter Press Enter Disabled Enabled 1 minute 2 minutes 5 minutes 10 minutes 20 minutes 60 minutes - Acer Altos R700 | Altos R700 Service Guide - Page 49
Feature Secure Mode Hot Key (Ctrl-Alt-) Secure Mode Boot Video Blanking Power Switch Inhibit NMI Control Option (Z) (L) Disabled Enabled Disabled Enabled Disabled Enabled Enabled Disabled Description Key assigned to invoke the secure mode feature. Cannot be enabled unless at least one password is - Acer Altos R700 | Altos R700 Service Guide - Page 50
Server Feature System Management Console Redirection Event Log Configuration Assert NMI on PERR Assert NMI on SERR FRB-2 Policy POST Error Pause Platform Event Filtering Option N/A N/A N/A - Acer Altos R700 | Altos R700 Service Guide - Page 51
minutes 45 minutes 50 minutes 55 minutes 60 minutes Retry 3 times Retry Service Boot Always Reset Description Sets the amount of time the OS Watchdog timer programmed with. If disabled, the OS Watchdog timer is not programmed. BIOS programs this value in the BMC when setting the OS Watchdog timer at - Acer Altos R700 | Altos R700 Service Guide - Page 52
System Management Feature Board Part Number Board Serial Number System Part Number System Serial Number Chassis Part Number Chassis Serial Number BIOS Revision BMC Device ID BMC Firmware Revision BMC Device Revision PIA Revision SDR Revision HSBP Revision Option N/A N/A N/A N/A N/A N/A N/A N/A N/A - Acer Altos R700 | Altos R700 Service Guide - Page 53
Control No Flow Control CTS/RTS XON/XOFF CTS/RTS+CD Description Selects the Serial port to use for BIOS Console Redirection. "Disabled" completely disables BIOS Console Redirection. Selects the Serial port to use for ACPI Headless Console Redirection. "Disabled" completely disables ACPI Headless - Acer Altos R700 | Altos R700 Service Guide - Page 54
Feature BIOS Redirection Terminal Type Option VT100+ VT-UTF8 PC-ANSI Description ANSI is a "legacy" selection that uses the same character map as previous Intel server console redirection and is intended to support existing software. Note that for VT100+ you must select English as your language. - Acer Altos R700 | Altos R700 Service Guide - Page 55
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Option Clear All Event Logs No Yes Event Logging Disabled Enabled Critical Event Logging Disabled Enabled Description When yes is chosen, the BIOS will clear the System Event Log on the next boot. Enables/ disables System Event Logging. Enables/ disables critical system event logging including - Acer Altos R700 | Altos R700 Service Guide - Page 58
Boot Device Priority N/A Hard Disk Drives N/A Removable Devices N/A ATAPI CD-ROM Drives N/A Description If enabled, the BIOS will display the OEM logo during POST. This option is hiddend if the BIOS does not detect a valid logo in the flash area reserved for this purpose. Selects sub-menu - Acer Altos R700 | Altos R700 Service Guide - Page 59
(any) SCSI CD-ROM Drive Attempt to boot from a SCSI CD-ROM containing bootable media. This entry will appear if there is a controlled by a BIOS Boot Specification compliant SCSI option ROM. PXE UNDI Attempt to boot from a network. This entry will appear if there is a network device in the system - Acer Altos R700 | Altos R700 Service Guide - Page 60
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bootable cards cover all the boot devices that are not reported to the system BIOS through BIOS boot specification mechanism. It may or may not be bootable, and may not correspond to any device. If BIOS boot spec. support is set to limited, this item covers all drives that are controlled by option - Acer Altos R700 | Altos R700 Service Guide - Page 62
Removable Devices Feature Lists Bootable Removable Devices in the System Option Description + Use +/- keys to place the removable devices in the - boot order you want. Includes Legacy 1.44MB floppy, 120MB floppy etc. 55 Chapter 2 - Acer Altos R700 | Altos R700 Service Guide - Page 63
Exit Option Description Exit Saving Changes Exit after writing all modified Setup item values to NVRAM. Exit Discarding Changes Exit leaving NVRAM unmodified. User is prompted if any of the setup fields were modified. Load Setup Defaults Load default values for all SETUP items. Load Custom - Acer Altos R700 | Altos R700 Service Guide - Page 64
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resets if the timer times out. Controls the policy of OS Boot Timer timeouts. No Action will take on over action, but the firmware may support enabling a platform LED. Reset will force the system to reset after a timeout occurs. Power off force the system to Power Off after a timeout occurs. This - Acer Altos R700 | Altos R700 Service Guide - Page 67
procedures on how to disassemble the server system for maintenance and troubleshooting. To disassemble the computer, you need the following tools: T Wrist grounding strap and conductive mat for preventing electrostatic discharge T A screw driver - Acer Altos R700 | Altos R700 Service Guide - Page 68
Disassembly FlowChart 61 Chapter 3 - Acer Altos R700 | Altos R700 Service Guide - Page 69
General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. 3. Anti-static wrist strap. Chapter 3 62 - Acer Altos R700 | Altos R700 Service Guide - Page 70
Panels CAUTION: Before removing the access cover for any reason, observe these safety guidelines: T Turn off all peripheral devices connected to the server. T Turn off the server by pressing the power button on the front of the chassis. Then unplug all AC power cords from the chassis or wall outlet - Acer Altos R700 | Altos R700 Service Guide - Page 71
Removing the Riser Cards 1. Insert your finger in the plastic loop.On riser card, also grasp the opposite end at another side. 2. Pull straight up and remove the riser card from the chassis. 3. Discard the protective blocks. Removing the Air Duct Lift the air duct out of the chassis. Chapter 3 64 - Acer Altos R700 | Altos R700 Service Guide - Page 72
Removing the Components Removing a Hard Drive CAUTION: To allow proper airflow and cooling during operation, all drive bays must contain either a carrier/ drive or a carrier with air baffle installed. 1. Remove the bezel from the front of the chassis. 2. Pull the retention lever toward you until the - Acer Altos R700 | Altos R700 Service Guide - Page 73
Removing the CD-ROM and FDD Module CAUTION: A CD-ROM and FDD module is NOT hot swappable. Before replacing it, you must first take the server out of service, turn off all peripheral devices connected to the system, turn off the system by pressing the power button, and unplug the AC power cord - Acer Altos R700 | Altos R700 Service Guide - Page 74
second module provides a redundant, 1+1 system. CAUTION: If you do not have the second, redundant power supply module, you must take the server out of service before replacing the single module. 1. Squeeze the module handle to depress the latch that is the right side of the handle. 2. Rotate the - Acer Altos R700 | Altos R700 Service Guide - Page 75
standoff in the chassis floor. 3. Lift the fan end of the power supply above the chassis standoff and slide it toward the front of the server. Lift the power supply out of the chassis. Chapter 3 68 - Acer Altos R700 | Altos R700 Service Guide - Page 76
Removing the Fan Module 1. At the end of the fan module closest to the chassis centerline, push on the tab to release it from the chassis. 2. While pushing on the tab, lift up on the module to clear the retention stub. 3. Slide the module towards the power supply until it comes free. 4. Lift the fan - Acer Altos R700 | Altos R700 Service Guide - Page 77
Removing the Heatsink 1. With the flat screwdriver to release both latches from heatsink. 2. Then take the heatsink away. Removing the CPU Lift up the clip to release the CPU and take it away. Removing the Retention Module 1. Remove the 8 screws as shown here to release the retention module 2. Then - Acer Altos R700 | Altos R700 Service Guide - Page 78
Removing the Backplane Board 1. Remove the thumbscrew along the top of the board and lift it out of the chassis. 2. Then lift the backplane board out of the chassis Removing the Front Panel Board 1. Remove the thumbscrew from the board. 2. Remove the front panel board from the chassis. Removing the - Acer Altos R700 | Altos R700 Service Guide - Page 79
Troubleshooting This chapter provides troubleshooting information for the Altos R700: T Standard Post Error Messages and Codes T Extended Post Error Messages and Codes T BIOS Recovery Beep Codes T Bootblock Error Beep Codes Chapter 4 Chapter 4 72 - Acer Altos R700 | Altos R700 Service Guide - Page 80
POST Error Codes and Messages The following table defines POST error codes and their associated messages. The BIOS prompts the user to press a key in case of serious errors. Some of the error messages are preceded by the string " Error " to highlight the - Acer Altos R700 | Altos R700 Service Guide - Page 81
BIOS update Processor 02: unable to apply BIOS update Processor P1: L2 cache Failed Processor P2: L2 cache Failed BIOS does not support current stepping for Processor P1 BIOS does not support Opened Intelligent System monitoring Forced Shutdown Server Management Interface Failed BMC in Update - Acer Altos R700 | Altos R700 Service Guide - Page 82
to inform the user of any errors. The following table describes the type of error beep codes that may occur during the Bootblock update. BIOS Recovery Beep Codes Beeps 1 2 Error message Recovery started Recovery boot error Series of long low-pitched single beeps Recovery failed 2 long high - Acer Altos R700 | Altos R700 Service Guide - Page 83
G Off G G G G Off Off G G Off G G G G Off G G G G Meanings No memory was found in the system Memory mixed type detected EDO is not supported First row memory test failure Mismatched DIMMs in a row Base memory test failure Failure on decompressing POST module Generic memory error - Acer Altos R700 | Altos R700 Service Guide - Page 84
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Jumper and Connector Information Jumpers and Connectors The following figure shows the jumper and connector locations on the system board: Chapter 5 Chapter 5 78 - Acer Altos R700 | Altos R700 Service Guide - Page 86
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be jumpered for normal operation. System Recovery and Update Jumpers The server board SE7500WV2 provides one 11-pin single online header (J1D4), which boot using the BIOS programmed in the Flash memory. If pins 10 and 11 are jumpered, the BIOS will attempt a recovery boot, loading BIOS code from a - Acer Altos R700 | Altos R700 Service Guide - Page 88
server applications that require an external modem, an RJ45-to-DB9 adapter is necessary. A standard DH-10 to DB9 cable is available from Acer in the R700 Serial port Accessory Kit. Serial Port Multiplexer Logic R700 the BIOS setup option. The figure below shows the serial port mux functionality. 81 - Acer Altos R700 | Altos R700 Service Guide - Page 89
support for serial port concentrators, which typically use RJ45 connectors and are widely used in the high-density server market. For server applications that use a serial concentrator to access the server factory, the R700 mainboard will have the rear RJ45 serial port configured to support a DSR - Acer Altos R700 | Altos R700 Service Guide - Page 90
arrow directly next to the jumper block. DSR to Pin#7 PIN 1 For those server applications that require a DB9 serial connector, an 8-pin RJ45-to-DB9 adapter must of the RJ45 connector, as it can also be configured to support either DSR or DCD. For example, Modem applications typically use a DCD - Acer Altos R700 | Altos R700 Service Guide - Page 91
FRU ( Field Replaceable Unit ) listing in global configuration of Acer Altos R700. Refer to this chapter whenever ordering for parts to repair or made, it will not be noted on the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code from - Acer Altos R700 | Altos R700 Service Guide - Page 92
. TC.R7003.008 2 ALTOS R700 SERVERBOARD MB.R700A.001 MAINBOARD INTEL/ SE7500WV2 ( INTEL SE7500WV2 SERVERBOARD) 3 SERIAL CABLE-2U FOR SERIAL CABLE CA.R7003.001 ADDITIONAL REAR ACCESSORY TO SERIAL PORT ENABLE A SECOND REAR SERIAL PORT. FOR INTER SERVER CHASSIS SR2300 4 SERIAL CABLE - Acer Altos R700 | Altos R700 Service Guide - Page 93
FAN UPGRADE TC.R7003.007 TO 4 FANS FOR TO 4 FANS FOR REDUNDANT COOLING REDUNDANT COOLING MODULE ON CHASSIS FOR INTEL SERVER CHASSIS SR2300 11 CPU HEATSINK PLATE HEATSINK FOR HI.G9004.001 AAR700/G900 ACER ALTOS R700 CABLE KIT ( FROMT ITEM 12 TO ITEM 20) 12 N/A INCLUDE TWO RJ45 DONGLES - Acer Altos R700 | Altos R700 Service Guide - Page 94
Item 13 Picture Part Name MOUSE/KEYBOARD DONGLE Description SAME AS ABOVE Part No. SAME AS ABOVE 14 BAFFLE/DUCT SAME AS ABOVE SAME AS ABOVE 15 FAN BRACKET AND 3 SAME AS ABOVE SAME AS FANS ABOVE 16 FRONT PANEL CABLE SAME AS ABOVE SAME AS ABOVE 17 FLEX CABLE SAME AS ABOVE SAME AS - Acer Altos R700 | Altos R700 Service Guide - Page 95
SAME AS ABOVE SAME AS ABOVE 20 RETENTION MODULE, SAME AS ABOVE SAME AS AIR DAM AND SCREWS ABOVE ACER ALTOS R700 BOARD KIT ( FROMT ITEM 21 TO ITEM 23 ) 21 INCLUDE FRONT ALTOS R700 BOARD PANEL BOARD AND KIT LIGHT PIPE TZ.R7008.004 22 TWO PCI RISER SAME AS ABOVE SAME AS CARDS - Acer Altos R700 | Altos R700 Service Guide - Page 96
Item 23 Picture Part Name SCSI BACK PLANE Description SAME AS ABOVE Part No. SAME AS ABOVE 89 Chapter 6 - Acer Altos R700 | Altos R700 Service Guide - Page 97
Model Definition and Configuration The Altos R700 Model No. Define: 1. Trade Mark: 2. Brand Name: Acer 3. Description: Intel Xeon Processor from 1.8GHz to 2.4GHz or above 4. Product Name: Acer Altos R700 Appendix A Appendix A 90 - Acer Altos R700 | Altos R700 Service Guide - Page 98
91 Appendix A - Acer Altos R700 | Altos R700 Service Guide - Page 99
Test Compatible Components Appendix B Altos R700 compatibility is tested and verified by Acer's internal testing department. All of its system functions are tested under Windows 2000 Server and Windows 2000 Advanced Server environment. In addition to these tests, the network communication - Acer Altos R700 | Altos R700 Service Guide - Page 100
Windows 2000 Server Environment Test Items Acer Altos CD 4.0, W2K driver 5.25 LSI MegaRAID Elite 1600 128MB with Battery back up, 64bit/66MHz PCI, i960RN, F/W C170, Acer Altos CD 4.0. W2K driver 5.25 Intel Pionner SQ. U320 64Bit 64/66 MHz, 80303 64MB DDR U160 53C1010R 2ch, 64/66MHz PCI-2.2 BIOS - Acer Altos R700 | Altos R700 Service Guide - Page 101
00.000.8 for Windows Shipping kit includes AIT1, data media, clean media, CD with manual/drivers and s/w compatibility list Sony AIT-1 data cartridge 35GB with 230m 3COM 3C996B-T-P25V 10/100/1000 Server Network Int. card, Gigabit PCI-X 64/133MHz, Coper "Broadcom 5701" Driver kit5.5.7 Appendix B 94 - Acer Altos R700 | Altos R700 Service Guide - Page 102
2000 Advanced Server Environment Test Items Acer Altos CD 4.0, W2K driver 5.25 LSI MegaRAID Elite 1600 128MB with Battery back up, 64bit/66MHz PCI, i960RN, F/W C170, Acer Altos CD 4.0. W2K driver 5.25 Intel Pionner SQ. U320 64Bit 64/66 MHz, 80303 64MB DDR U160 53C1010R 2ch, 64/66MHz PCI-2.2 BIOS - Acer Altos R700 | Altos R700 Service Guide - Page 103
00.000.8 for Windows Shipping kit includes AIT1, data media, clean media, CD with manual/drivers and s/w compatibility list Sony AIT-1 data cartridge 35GB with 230m 3COM 3C996B-T-P25V 10/100/1000 Server Network Int. card, Gigabit PCI-X 64/133MHz, Coper "Broadcom 5701" Driver kit5.5.7 Appendix B 96 - Acer Altos R700 | Altos R700 Service Guide - Page 104
PCI, i960RN, F/W C170, Acer Altos CD 4.0, W2K driver 5.25 LSI MegaRAID Elite 1600 128MB with Battery back up, 64bit/66MHz PCI, i960RN, F/W C170, Acer Altos CD 4.0. W2K driver 5.25 Intel Pionner SQ. U320 64Bit 64/66 MHz, 80303 64MB DDR U160 53C1010R 2ch, 64/66MHz PCI-2.2 BIOS 4.19 with 7conn U160 - Acer Altos R700 | Altos R700 Service Guide - Page 105
00.000.8 for Windows Shipping kit includes AIT1, data media, clean media, CD with manual/drivers and s/w compatibility list Sony AIT-1 data cartridge 35GB with 230m 3COM 3C996B-T-P25V 10/100/1000 Server Network Int. card, Gigabit PCI-X 64/133MHz, Coper "Broadcom 5701" Driver kit5.5.7 Appendix B 98 - Acer Altos R700 | Altos R700 Service Guide - Page 106
PCI, i960RN, F/W C170, Acer Altos CD 4.0, W2K driver 5.25 LSI MegaRAID Elite 1600 128MB with Battery back up, 64bit/66MHz PCI, i960RN, F/W C170, Acer Altos CD 4.0. W2K driver 5.25 Intel Pionner SQ. U320 64Bit 64/66 MHz, 80303 64MB DDR U160 53C1010R 2ch, 64/66MHz PCI-2.2 BIOS 4.19 with 7conn U160 - Acer Altos R700 | Altos R700 Service Guide - Page 107
.000.8 for Windows Shipping kit includes AIT1, data media, clean media, CD with manual/drivers and s/w compatibility list Sony AIT-1 data cartridge 35GB with 230m 3COM 3C996B-T-P25V 10/100/1000 Server Network Int. card, Gigabit PCI-X 64/133MHz, Coper "Broadcom 5701" Driver kit5.5.7 Appendix B 100 - Acer Altos R700 | Altos R700 Service Guide - Page 108
PCI, i960RN, F/W C170, Acer Altos CD 4.0, W2K driver 5.25 LSI MegaRAID Elite 1600 128MB with Battery back up, 64bit/66MHz PCI, i960RN, F/W C170, Acer Altos CD 4.0. W2K driver 5.25 Intel Pionner SQ. U320 64Bit 64/66 MHz, 80303 64MB DDR U160 53C1010R 2ch, 64/66MHz PCI-2.2 BIOS 4.19 with 7conn U160 - Acer Altos R700 | Altos R700 Service Guide - Page 109
.000.8 for Windows Shipping kit includes AIT1, data media, clean media, CD with manual/drivers and s/w compatibility list Sony AIT-1 data cartridge 35GB with 230m 3COM 3C996B-T-P25V 10/100/1000 Server Network Int. card, Gigabit PCI-X 64/133MHz, Coper "Broadcom 5701" Driver kit5.5.7 Appendix B 102 - Acer Altos R700 | Altos R700 Service Guide - Page 110
PCI, i960RN, F/W C170, Acer Altos CD 4.0, W2K driver 5.25 LSI MegaRAID Elite 1600 128MB with Battery back up, 64bit/66MHz PCI, i960RN, F/W C170, Acer Altos CD 4.0. W2K driver 5.25 Intel Pionner SQ. U320 64Bit 64/66 MHz, 80303 64MB DDR U160 53C1010R 2ch, 64/66MHz PCI-2.2 BIOS 4.19 with 7conn U160 - Acer Altos R700 | Altos R700 Service Guide - Page 111
.000.8 for Windows Shipping kit includes AIT1, data media, clean media, CD with manual/drivers and s/w compatibility list Sony AIT-1 data cartridge 35GB with 230m 3COM 3C996B-T-P25V 10/100/1000 Server Network Int. card, Gigabit PCI-X 64/133MHz, Coper "Broadcom 5701" Driver kit5.5.7 Appendix B 104 - Acer Altos R700 | Altos R700 Service Guide - Page 112
you convenient and valuable support resources whenever you need them. In the Technical Information section you can download info rmation on all of Acer's Notebook, Desktop and Server models including: T Service guides T User's manuals T Training materials T Bios updates T Software utilities T Spare - Acer Altos R700 | Altos R700 Service Guide - Page 113
107 Appendix C - Acer Altos R700 | Altos R700 Service Guide - Page 114
107 Appendix C