Acer Aspire 3750Z Service Guide
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- Acer Aspire 3750Z | Service Guide - Page 1
Aspire Z3750 / Z3751 / Z5750 / Z5751 All-In-One Computer Service Guide Service guide files and updates are available on the Acer/CSD web site; for more information, go to http://csd.acer.com.tw PRINTED IN TAIWAN - Acer Aspire 3750Z | Service Guide - Page 2
Revision History Refer to the table below for changes made on this version of the Aspire Z3750 / Z3751 / Z5750 / Z5751 All-In-One Computer Service Guide. Date Chapter Updates ii Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide - Acer Aspire 3750Z | Service Guide - Page 3
or consequential damages resulting from any defect in the software. Acer is a registered trademark of Acer Incorporated. Other brand and product names are trademarks and/or registered trademarks of their respective holders. Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide iii - Acer Aspire 3750Z | Service Guide - Page 4
damage that might result from doing or not doing specific actions. Gives precautionary measures to avoid possible hardware or software problems. Reminds you to do specific actions relevant to the accomplishment of procedures. iv Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide - Acer Aspire 3750Z | Service Guide - Page 5
service guide. For AUTHORIZED SERVICE PROVIDERS, your office may have a DIFFERENT part number code to those given in the FRU list of this printed service guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines. Aspire Z3750 - Acer Aspire 3750Z | Service Guide - Page 6
vi Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide - Acer Aspire 3750Z | Service Guide - Page 7
vii Features and Specifications 1 System Features 1 Physical Specifications 2 System Tour 3 Front View 3 Left View 4 Right and Rear Views 5 Hardware Specifications 6 Processor 6 50 Removing the Memory Modules 51 vii Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide - Acer Aspire 3750Z | Service Guide - Page 8
86 Field Replaceable Unit (FRU) List 89 Exploded Diagram 90 FRU List 92 Model Definitions and Configurations 105 Test Compatible Components 115 Approved Vendor Lists (AVLs 117 Online Support Information 149 Index 151 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide viii - Acer Aspire 3750Z | Service Guide - Page 9
specifications of the Aspire Z3750 - External display (VGA) port - HDMI port - PS/2 keyboard and mouse ports • 3.5-inch 25.4 mm 5400/7200 rpm SATA • 9-in-1 card reader slot • Supports MultiMediaCard (MMC), Reduced-Size MultiMediaCard ( Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 1 - Acer Aspire 3750Z | Service Guide - Page 10
2.0 MP webcam • Support Blu-ray Disc content Specifications Aspect System dimension (W × H × D) Mainboard form factor Mainboard dimensions (W × H) Description 99 × 496 × 549 mm (3.9 × 19.53 × 21.61 in) Standard DTX 200 × 244 mm 2 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide - Acer Aspire 3750Z | Service Guide - Page 11
Front View Item Icon Component 1 Integrated webcam 2 Integrated microphone 3 Display screen 4 Power button/indicator • Blue - System is in power-on mode • a light source when using a keyboard in low-light conditions. Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 3 - Acer Aspire 3750Z | Service Guide - Page 12
Microphone jack 16 Icon Component Ethernet port (RJ-45) USB ports DVI to D-Sub port (optional) Monitor port (VGA) HDMI port PS/2 mouse port PS/2 keyboard port AC power jack 4 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide - Acer Aspire 3750Z | Service Guide - Page 13
Right and Rear Views Item 1 2 3 4 5 6 Icon Component Mounting holes for wall mount option USB ports Microphone jack Headphone jack Kensington slot Computer stand Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 5 - Acer Aspire 3750Z | Service Guide - Page 14
Item Controller Number of DIMM slot Maximum memory Data rate Supported capacities DIMM type Supported brands Population rule Specification Integrated in the Intel processor 4 8 GB (using four as they match the above specifications. 6 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide - Acer Aspire 3750Z | Service Guide - Page 15
height (mm)) Interface Supported models DVD-Super Multi double-layer drive Blu-ray Disc combo drive Specification Integrated in the Intel H57 type Specification Integrated in the Intel H57 Express Chipset 10/100/1000 Mbps RJ-45 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 7 - Acer Aspire 3750Z | Service Guide - Page 16
speakers • Right panel audio jacks - Headphone jack - Microphone jack • Left panel audio jacks - Line-in jack - Line-out jack - Microphone jack Webcam Item Resolution Supported models Specification 2.0 MP Primax 50-704A4WNT8 8 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide - Acer Aspire 3750Z | Service Guide - Page 17
Supply Unit Item Output (max.) Supported models Specification 220-240 W • Chicony CPB09-D220A / CPB09-D220R / CPB09-D220E • Delta DPS-220UB A / DPS-220UB-1 A / DPS-220UB-2 B • Lite-On PS-5221-06A1 / PE-5221-08AP / PS-5221-9AE Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 9 - Acer Aspire 3750Z | Service Guide - Page 18
10 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide - Acer Aspire 3750Z | Service Guide - Page 19
be defective. In this case, the system cannot retain configuration values in CMOS. Replace the RTC battery with a new one. NOTE For ease of reading, CMOS Setup Utility will be simply referred to as "Setup" or "Setup Utility" in this Service Guide. Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer - Acer Aspire 3750Z | Service Guide - Page 20
you to change the values for the option. Use the Up/Down/Left/Right arrow keys to scroll through the items in the submenu 12 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide - Acer Aspire 3750Z | Service Guide - Page 21
] is user-configurable. Grayed-out parameters are not user-configurable for one of the following reasons: • The field value is auto-configured or screen illustrations, settings in boldface are the default and suggested settings. Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide - Acer Aspire 3750Z | Service Guide - Page 22
model name of the computer. System serial number. Current system BIOS version Date when the CMOS setup utility was released. System asset tag number 14 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide - Acer Aspire 3750Z | Service Guide - Page 23
- Any error detected will pause the system. • No Errors - BIOS will ignore any errors detected during POST • All, but Keyboard - If a keyboard error is detected, BIOS will pause the system. All Errors No Errors All, But Keyboard Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 15 - Acer Aspire 3750Z | Service Guide - Page 24
show a full screen logo when booting; if disabled, BIOS will show the diagnostic POST screen when booting. available network drives. If you set this item to On, the keyboard Num Lock key will be active when the computer boots up. Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide - Acer Aspire 3750Z | Service Guide - Page 25
is useful for systems running on 64-bit OS and those 32-bit systems that support the Physical Address Extension method. Enabled Disabled Select whether to enable the Hybrid SLI upper memory area-UMA) detected during boot-up. Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 17 - Acer Aspire 3750Z | Service Guide - Page 26
Enables or disables support for a USB mouse and USB keyboard. When enabled, any attached USB mouse or USB keyboard can control the system even when there is no USB driver loaded onto the Disabled Enabled Disabled Enabled Disabled 18 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide - Acer Aspire 3750Z | Service Guide - Page 27
from a power-saving mode when a PS/2 keyboard or mouse is used. Enables or disables the system to wake up from a power-saving mode when a USB keyboard or mouse is used. Select the power state Disabled Power Off Power On Last State Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 19 - Acer Aspire 3750Z | Service Guide - Page 28
for critical voltages, temperatures and fan speeds. When enabled, fan speed will speed up or slow down depending on the system temperature. Enabled Disabled 20 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide - Acer Aspire 3750Z | Service Guide - Page 29
). Set this field to Enabled to reduce this EMI level. This reduces interference problems with other electronics in the area. Note: Remember to disable the Spread Spectrum to lock up. Value Enabled Disabled Enabled Disabled Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 21 - Acer Aspire 3750Z | Service Guide - Page 30
halts. Do not forget your password. If you forget your password, you may have to return your computer to your dealer to reset it. 22 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide - Acer Aspire 3750Z | Service Guide - Page 31
Be very careful when typing your password because the characters do not appear on the screen. Only shaded blocks representing each typed character are visible. 3. Retype the password to you made and close the Setup Utility. Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 23 - Acer Aspire 3750Z | Service Guide - Page 32
this menu to load the factory-default settings for all Setup parameters. Keyboard shortcut: F9 Perform the steps below to load the system default settings: the changes made and closes the Setup Utility. Keyboard shortcut: F10 24 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide - Acer Aspire 3750Z | Service Guide - Page 33
Exit Without Saving Execute this menu to closes the Setup Utility without making any changes. Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 25 - Acer Aspire 3750Z | Service Guide - Page 34
26 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide - Acer Aspire 3750Z | Service Guide - Page 35
3 This chapter provides step-by-step instructions on how to disassemble the computer for maintenance and troubleshooting purposes. Disassembly Tools In performing the a flat, steady surface with the rear cover facing upward. Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 27 - Acer Aspire 3750Z | Service Guide - Page 36
off the plastic shell covering the computer stand screws. 3. Remove the screws securing the computer stand. Quantity 3 Color Black Torque 4.0-4.5 kgf-cm Part Number - 28 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide - Acer Aspire 3750Z | Service Guide - Page 37
4. Remove the computer stand. Removing the I/O Cable Cover 1. Perform the "Pre-disassembly Procedure" on page 27. 2. Remove the I/O cable cover. Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 29 - Acer Aspire 3750Z | Service Guide - Page 38
release these snaps. 3. Push on the areas highlighted on the below picture to disengage the rear cover from the chassis. 4. Remove the rear cover. 30 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide - Acer Aspire 3750Z | Service Guide - Page 39
procedure described on the previous page. 2. Remove the screw securing the B-CAS card bracket. Quantity 1 Color Chrome Torque 4.0-4.5 kgf-cm Part Number 86.00B75.240 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 31 - Acer Aspire 3750Z | Service Guide - Page 40
following the procedure described on page 30. 2. Remove the screw securing the ODD. Quantity 1 Color Black Torque 4.5 +/- 0.3 kgf-cm Part Number 86.00B75.240 32 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide - Acer Aspire 3750Z | Service Guide - Page 41
drive. 4. Remove the ODD from the chassis. 5. Remove the screw securing the ODD bracket. Quantity 1 Color Silver Torque 2.0 +/- 0.2 kgf-cm Part Number 86.7A122.4R0 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 33 - Acer Aspire 3750Z | Service Guide - Page 42
. 2. Remove the screws securing the scaler board cover. Quantity 2 Color Chrome 3. Remove the scaler board cover. Torque 4.5 +/- 0.3 kgf-cm Part Number 86.00B75.240 34 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide - Acer Aspire 3750Z | Service Guide - Page 43
all the cables from the scaler board. 6. Remove the screws securing the scaler board. Quantity 3 Color Chrome Torque 4.5 +/- 0.3 kgf-cm Part Number 86.00B75.240 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 35 - Acer Aspire 3750Z | Service Guide - Page 44
described on page 30. 2. Remove the screw securing the USB/audio board cover. Quantity 1 Color Chrome Torque 4.5 +/- 0.3 kgf-cm Part Number 86.00B75.240 36 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide - Acer Aspire 3750Z | Service Guide - Page 45
cables from the USB/audio board. 5. Remove the screws securing the USB/audio board. Quantity 2 Color Chrome Torque 4.5 +/- 0.3 kgf-cm Part Number 86.00B75.240 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 37 - Acer Aspire 3750Z | Service Guide - Page 46
. 2. Remove the scaler board by following the procedure described on page 34. 3. Remove the tapes securing the speaker cables to the power supply unit. 38 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide - Acer Aspire 3750Z | Service Guide - Page 47
4. Remove the screws securing the scaler board cover. Quantity 4 Color Chrome 5. Remove the speakers. Torque 4.5 +/- 0.3 kgf-cm Part Number 86.00B75.240 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 39 - Acer Aspire 3750Z | Service Guide - Page 48
. 2. Remove the screws securing the wall mount plate. Quantity 5 Color Chrome 3. Remove the wall mount plate. Torque 4.5 +/- 0.3 kgf-cm Part Number 86.5A554.6R0 40 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide - Acer Aspire 3750Z | Service Guide - Page 49
.00B75.240 3. Slide the inverter board cover outward to disengage it from the chassis, then remove the cover. 4. Disconnect all cables from the inverter board. Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 41 - Acer Aspire 3750Z | Service Guide - Page 50
>10 cm2 has been highlighted with a yellow rectangle as shown in the above image. Follow local regulations for disposing this type of circuit board. 42 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide - Acer Aspire 3750Z | Service Guide - Page 51
cable from the card (b). Disconnect the HDMI cable from the graphics card as well (c). Quantity 2 Color Chrome Torque 4.5 +/- 0.3 kgf-cm Part Number 86.80536.7R2 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 43 - Acer Aspire 3750Z | Service Guide - Page 52
>10 cm2 has been highlighted with a yellow rectangle as shown in the above image. Follow local regulations for disposing this type of circuit board. 44 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide - Acer Aspire 3750Z | Service Guide - Page 53
page 40. 2. Remove the graphics card assembly by following the procedure described on page 43. 3. Disconnect the power and SATA cables from the hard drive. Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 45 - Acer Aspire 3750Z | Service Guide - Page 54
, then remove the HDD assembly. 6. Remove the screws securing the hard drive bracket. Quantity 1 Color Chrome Torque 4.5 +/- 0.3 kgf-cm Part Number 86.5A554.6R0 46 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide - Acer Aspire 3750Z | Service Guide - Page 55
their mainboard connectors. a. Press the top portion of the cable's retaining latch b. Pull the cable straight up from its connector. 3. Disconnect the PSU extension cable. Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 47 - Acer Aspire 3750Z | Service Guide - Page 56
through the chassis opening (b). 6. Remove the screw securing the PSU to it cage. Quantity 1 Color Chrome Torque 4.5 +/- 0.3 kgf-cm Part Number 86.5A554.6R0 48 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide - Acer Aspire 3750Z | Service Guide - Page 57
cable from its mainboard connector. 3. Loosen the HSF's spring-loaded screws in a diagonally opposite pattern (an "X" pattern). Quantity 4 Color Chrome Torque 6.0 +/- 0.5 kgf-cm Part Number - Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 49 - Acer Aspire 3750Z | Service Guide - Page 58
the load lever from its latch, then rotate the load lever to the open position. 3. Open the retention plate to expose the socket body. 50 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide - Acer Aspire 3750Z | Service Guide - Page 59
by following the procedure described on page 40. 2. Open the holding clips securing the memory modules (a), then remove the memory modules from the DIMM slots (b). Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 51 - Acer Aspire 3750Z | Service Guide - Page 60
on pages 49-51. 5. Disconnect the HDD and ODD SATA cables from the mainboard. 6. Disconnect the rest of the cables connected to the mainboard. 52 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide - Acer Aspire 3750Z | Service Guide - Page 61
above image. Follow local regulations for disposing this type of circuit board. • The RTC battery has been highlighted with a yellow circle in the above image. Detach the RTC battery and follow local regulations for disposing it. Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 53 - Acer Aspire 3750Z | Service Guide - Page 62
the screws securing the side bezel. Quantity 11 (1-11) 2 (12-13) Color Chrome Torque 4.5 +/- 0.3 kgf-cm Part Number 86.1A524.5R0 86.5A554.6R0 54 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide - Acer Aspire 3750Z | Service Guide - Page 63
3. Push the plastic tabs securing the side bezel outward. 4. Remove the side bezel. Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 55 - Acer Aspire 3750Z | Service Guide - Page 64
the front bezel. Quantity 4 Color Chrome 4. Disconnect the webcam cable. Torque 3.0 +/- 0.3 kgf-cm Part Number 86.VA324.5R0 5. Turn over the unit with the display screen facing up. 56 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide - Acer Aspire 3750Z | Service Guide - Page 65
by the cables connected to the capacitive LED board, Bluetooth module, and the light bars. Proceed to the succeeding sections to remove these three components. Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 57 - Acer Aspire 3750Z | Service Guide - Page 66
described on page 56. 2. Disconnect the capacitive LED board cable. 3. Use a flat screwdriver to pry off the capacitive LED board from the front bezel. 58 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide - Acer Aspire 3750Z | Service Guide - Page 67
module. 3. Remove the Bluetooth module from the front bezel and turn it over to expose the cable connector underneath it. 4. Disconnect the Bluetooth module cable. Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 59 - Acer Aspire 3750Z | Service Guide - Page 68
page 56. 2. Pull up the tabs securing the two light bars. 3. Remove the light bars from the front bezel. 4. Disconnect the light bars' cables. 60 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide - Acer Aspire 3750Z | Service Guide - Page 69
. 2. Use a flat screwdriver to pry off the power button from the speaker mesh cover. 3. Remove the power button and the spring coil located underneath it. Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 61 - Acer Aspire 3750Z | Service Guide - Page 70
/LED cable. 4. Remove the tape protecting the power button/LED cable. 5. Push the tabs securing the power button/LED cable, then remove the cable. 62 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide - Acer Aspire 3750Z | Service Guide - Page 71
mesh cover from the bottom cover. Removing the Touchscreen Control Board Only the Aspire Z3751and Z5751 models have the touchscreen function; thus, the following procedure only Torque 4.5 +/- 0.3 kgf-cm Part Number 86.00B75.240 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 63 - Acer Aspire 3750Z | Service Guide - Page 72
Disconnect the inverter board cables. Refer to step 4 on page .41. 4. For the Aspire Z3751and Z5751 models, remove the touchscreen control board by following the procedure described on the 0.3 kgf-cm Part Number 86.1A524.5R0 64 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide - Acer Aspire 3750Z | Service Guide - Page 73
1. Remove the LCD panel by following the procedure described on the previous page. 2. Disconnect the LCD LVDS cable, then pull the cable from the panel. Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 65 - Acer Aspire 3750Z | Service Guide - Page 74
Removing the System Cables 1. Remove the LCD panel by following the procedure described on the previous page. 2. Remove the tapes securing the system cables, then release the cables from the chassis. 66 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide - Acer Aspire 3750Z | Service Guide - Page 75
indicators and BIOS beep codes. Instructions for general troubleshooting, BIOS recovery and clearing CMOS data are The diagnostic tests described in this chapter are only intended to test Acer products. Non-Acer products, prototype Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 67 - Acer Aspire 3750Z | Service Guide - Page 76
Verify that all components are Acer-qualified and supported. 11. Reinstall the on the bottom right corner of the screen during POST. This display method is limited keyboard controller. NMI is disabled. Perform keyboard controller BAT test Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide - Acer Aspire 3750Z | Service Guide - Page 77
and OEM specific method. Detect proper flash part. Verify that the found flash part size equals the recovery file size. The recovery file size does not equal the found flash part size. Erase the flash part. Program the flash part. Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 69 - Acer Aspire 3750Z | Service Guide - Page 78
any OEM specific information. Initializes different devices through DIM. See DIM Code Checkpoints section for more information. USB controllers are initialized at this point. Initializes DMAC-1 & DMAC-2. Initialize RTC date/time. 70 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide - Acer Aspire 3750Z | Service Guide - Page 79
needed. Updates CMOS memory size from memory found in memory test. Allocates memory for Extended BIOS Data Area from base memory. option popup menu. Displays the system configuration screen if enabled. Initialize the CPU's before boot Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 71 - Acer Aspire 3750Z | Service Guide - Page 80
manual keyboard problem with a device configuration. In some cases an error message may include recommendations for troubleshooting or require that you press the Enter key to display recommendations. Follow the instructions on the screen Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide - Acer Aspire 3750Z | Service Guide - Page 81
test failed CMOS Memory Size Wrong Description The BIOS is unable to properly control the mainboard's Gate A20 function, which controls access of memory over 1 MB. This may indicate a problem no bootable device can be detected. Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 73 - Acer Aspire 3750Z | Service Guide - Page 82
devices in POST. The IDE/ATAPI device configured as Master in the 3rd IDE controller failed an ATAPI compatibility test. This message is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices in POST. 74 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide - Acer Aspire 3750Z | Service Guide - Page 83
IDE/ATAPI device configured as Master in the 4th IDE controller failed an ATAPI compatibility test. This message is typically displayed when the BIOS is trying to detect and configure IDE indicate the need to replace the hard disk. Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 75 - Acer Aspire 3750Z | Service Guide - Page 84
timer test failed clear the NVRAM data. More than one system device is trying to use the problem with system hardware. BIOS POST could not initialize the Slave Interrupt Controller. This may indicate a problem with system hardware. 76 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide - Acer Aspire 3750Z | Service Guide - Page 85
Keyboard controller BAT test failed. This may indicate a problem with keyboard controller initialization. Keyboard is not present or the hardware is not responding when the keyboard controller is initialized. PS/2 keyboard support . Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 77 - Acer Aspire 3750Z | Service Guide - Page 86
not work. • IDE drive connection/cables • IDE disk drives • See "Undetermined Problems". • Mainboard NOTE Ensure the memory modules are installed properly and the contact leads are clean before diagnosing any system problems. 78 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide - Acer Aspire 3750Z | Service Guide - Page 87
drive test failed before diagnosing any hard disk drive problems. (If only one drive is installed, please make sure with a known good disc. • Ensure the CD/DVD-ROM driver is installed properly. • CD/DVD-ROM drive. CD/DVD problems. Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 79 - Acer Aspire 3750Z | Service Guide - Page 88
test failed.Video adapter failed. Display problem screen is readable). • Mainboard • Monitor signal connection/cable • Monitor • Video adapter card • Mainboard • Monitor signal connection/cable • Video adapter card • Mainboard 80 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide - Acer Aspire 3750Z | Service Guide - Page 89
Symptoms Symptom/Error Printing failed. Printer problems. Action/FRU • Ensure the printer driver is properly installed. Refer to the printer service manual. • Printer • Printer cable • Mainboard. • Refer to the service manual for the printer. Keyboard-related Symptoms Symptom/Error Action/FRU - Acer Aspire 3750Z | Service Guide - Page 90
6. If the problem does not recur, reconnect the removed devices one at a time until you find the failed FRU. If the problem persists, replace the mainboard, and then LCD assembly (one at a time). Do not replace a non-defective FRU. 82 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide - Acer Aspire 3750Z | Service Guide - Page 91
BIOS Recovery When you boot up the computer and you hear one long beep, followed by a shorter one, the system BIOS is damaged. This maybe cause by an interruption during and close the Setup utility. 9. Select Ok, then press Enter. Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 83 - Acer Aspire 3750Z | Service Guide - Page 92
Utility. 18. Press F9 to load the system default values. 19. Press F10 to save the changes you made and close the Setup Utility. 84 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide - Acer Aspire 3750Z | Service Guide - Page 93
and board layout of the Aspire Z3750 / Z3751 / Z5750 / Z5751 computer. Block Diagram The core subsystems of the Aspire Z3750 / Z3751 / Z5750 / Z5751 computer are depicted in the following block diagram. System Block Diagram Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 85 - Acer Aspire 3750Z | Service Guide - Page 94
(line-in, line-out, and microphone jacks) Left: Ethernet port Right: USB ports USB ports Monitor port HDMI port Left: PS/2 mouse port Right: PS/2 keyboard port 4-pin ATX power connector Processor socket 86 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide - Acer Aspire 3750Z | Service Guide - Page 95
CPU_FAN DIMM4 DIMM2 DIMM3 DIMM1 PWR1 BUZ1 F_USB4 F_USB2 F_USB3 F_USB1 ??? SATA1 SATA2 ??? Component RTC battery Heat sink fan cable connector DDR3 slot 4 DDR3 slot 2 DDR3 slot 3 DDR3 slot 1 connector Intel H57 Express Chipset Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 87 - Acer Aspire 3750Z | Service Guide - Page 96
88 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide - Acer Aspire 3750Z | Service Guide - Page 97
the Aspire Z3750 / Z3751 / Z5750 / Z5751 computer global configurations. Refer to this list when ordering for repair parts or for RMA (Return Merchandise Authorization). IMPORTANT Part number changes will not be noted in this printed Service Guide. The part numbers listed in this Service Guide may - Acer Aspire 3750Z | Service Guide - Page 98
Exploded Diagram 90 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide - Acer Aspire 3750Z | Service Guide - Page 99
Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 91 - Acer Aspire 3750Z | Service Guide - Page 100
-CY CAPACITIVE BUTTON BOARD ST-TKSTWIRICH01 LIGHT BAR BOARD BLUE Touchscreen control board (for Aspire Z3751and Z5751 models only) TOUCH CONTROL BOARD IDEACOM MUTI- IDC1650-114U0 RESISTIVE FOR 23 .301 VG.PCPT3.302 VG.ECS54.501 92 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide - Acer Aspire 3750Z | Service Guide - Page 101
73W 2.8GHZ 3M PGA KC.53001.CI3 KC.54001.CI3 KC.55001.CI3 KC.65001.CI5 KC.66001.CI5 KC.67001.CI5 KC.69501.DEG Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 93 - Acer Aspire 3750Z | Service Guide - Page 102
WD WD3200AAJS22L7A0 XL320S KH.16007.027 KH.16007.023 KH.16008.025 KH.32001.015 KH.32007.011 KH.32007.006 KH.32008.016 94 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide - Acer Aspire 3750Z | Service Guide - Page 103
.00407.004 KU.00407.015 KU.0080D.054 KU.0080F.014 SPEAKER GALLAGHER LEFT/RIGHT SPEAKER GALLAGHER LEFT/RIGHT 23.SF001.001 23.SEW01.001 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 95 - Acer Aspire 3750Z | Service Guide - Page 104
NONE GLARE LTM230HT01 A10 LF 300NIT 5MS 1000:1 HF LK.23006.015 Touchscreen panel assembly (for Aspire Z3751and Z5751 models only) ASSEMBLY LCD MODULE 23" WFHD NONE GLARE W/ TOUCH PANEL&CONTRAL BOARD& 60.SEW01.007 60.SEW01.006 96 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide - Acer Aspire 3750Z | Service Guide - Page 105
ODD bezel Riser board bracket PSU bracket ODD BRACKET ODD COVER FOR MULTI ODD COVER FOR BD RISER BOARD BRACKET POWER CAGE BRACKET Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide Part Number 42.SEW01.004 60.SEW01.003 42.SEW01.002 42.SEW01.003 60.SEW01.002 33.SEW01.004 33.SEW01 - Acer Aspire 3750Z | Service Guide - Page 106
50.SF001.008 50.SAS01.001 50.SEW01.012 50.SEW01.009 50.SF001.009 50.SEW01.006 50.SF001.006 50.SEW01.010 98 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide - Acer Aspire 3750Z | Service Guide - Page 107
AFRICA KEYBOARD 106KEY LITE-ON SK-9660 RF2.4 SILVER KOREAN KEYBOARD 107KEY LITE-ON SK-9660 RF2.4 SILVER BRAZILIAN PORTUGUESE KEYBOARD 109KEY LITE-ON SK-9660 RF2.4 SILVER JAPANESE 27.01518.0Q1 KB.RF40B.041 KB.RF40B.010 KB.RF40B.011 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 99 - Acer Aspire 3750Z | Service Guide - Page 108
KEYBOARD 104KEY LITE-ON SK-9621 USB SILVER GREEK KEYBOARD 104KEY LITE-ON SK-9621 USB SILVER HEBREW KEYBOARD 104KEY LITE-ON SK-9621 USB SILVER KAZAKH KEYBOARD 104KEY LITE-ON SK-9621 USB SILVER RUSSIAN KEYBOARD KB.USB0B.309 KB.USB0B.311 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide - Acer Aspire 3750Z | Service Guide - Page 109
KEYBOARD 104KEY LITE-ON SK-9660 RF2.4 SILVER US INTERNATIONAL KB.RF40B.005 KB.RF40B.030 KB.RF40B.028 KB.RF40B.022 KB.RF40B.035 KB.RF40B.026 KB.RF40B.003 KB.RF40B.006 KB.RF40B.002 KB.RF40B.036 KB.RF40B.001 KB.RF40B.004 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide - Acer Aspire 3750Z | Service Guide - Page 110
KEYBOARD 105KEY LITE-ON SK-9660 RF2.4 SILVER ICELANDIC KEYBOARD 105KEY LITE-ON SK-9660 RF2.4 SILVER ITALIAN KEYBOARD 105KEY LITE-ON SK-9660 RF2.4 SILVER NORDIC KEYBOARD 105KEY LITE-ON SK-9660 RF2.4 SILVER NORWEGIAN KEYBOARD KB.RF40B.016 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide - Acer Aspire 3750Z | Service Guide - Page 111
(for Aspire Z3751and Z5751 models only) 86.5A5B6.012 86.00J07.B60 86.SEW01.002 86.80536.7R2 86.NBY01.003 86.NBY01.003 86.00B75.240 86.SEW01.001 86.00N03.B40 47.U5K01.001 47.U5R01.001 47.SEW01.002 47.SEW01.001 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 103 - Acer Aspire 3750Z | Service Guide - Page 112
104 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide - Acer Aspire 3750Z | Service Guide - Page 113
Appendix A Model Definitions and Configurations This appendix provides features summary for each of the Aspire Z3750 / Z3751 / Z5750 / Z5751 computer model configurations. Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 105 - Acer Aspire 3750Z | Service Guide - Page 114
: aGallagher • Mainboard: aGallagher FH57MK _1394(N)_Logo(N)_EuP(Y) • Card reader: Yes Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide Model AZ3750 AZ3750 AZ3750 AZ3750 AZ3750 AZ3750 AZ3750 AZ3750 AZ3750 Acer PN Base Unit Description Chassis Bezel CPU PW.S EX02. 005 AAP001 - Acer Aspire 3750Z | Service Guide - Page 115
# Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide Model AZ3750 AZ3750 AZ3750 AZ3750 AZ3750 AZ3750 AZ3750 AZ3750 AZ3750 AZ3750 AZ3750 AZ3750 Acer PN Base Unit Description Chassis Bezel CPU PW.S EX0C .001 CHINA0 01 AZ3750 CH CHINA001 LinuxCMCNa1/PDCG6950/ 2G*1/320G*1/NSM8XS/ - Acer Aspire 3750Z | Service Guide - Page 116
Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 108 Model AZ3750 AZ3750 AZ3750 AZ3750 AZ3750 AZ3751 AZ3751 AZ3751 AZ3751 AZ3751 AZ3751 Acer PN Base Unit Description PW.S EXE2. 017 EMEA00 1 AZ3750 CH EMEA001 W7HP64RUR15a02/Ci3-540/ 2G*1+1G*1/320G*1/NSM8XS/ D21.5H/GT320/802.11 - Acer Aspire 3750Z | Service Guide - Page 117
# Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide Model AZ3751 AZ3751 AZ3751 AZ3751 AZ3751 AZ3751 AZ3751 AZ3751 AZ3751 AZ3751 AZ3751 Acer PN Base Unit PW.S EY02. 009 AAP001 Description AZ3751 CH AAP001 W7HP64EMTH03/PDCG6950/ 2G*1/640G*1/NSM8XS/ D21.5H/HD5450/802.11 b/g/n/ - Acer Aspire 3750Z | Service Guide - Page 118
Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 110 Model AZ3751 AZ3751 AZ3751 AZ3751 AZ3751 AZ3751 AZ3751 AZ3751 AZ3751 AZ3751 Acer PN Base Unit Description Chassis Bezel CPU PW.S EYE2. 007 EMEA00 1 AZ3751 CH EMEA001 W7HP64R19a01/Ci5-650/ 2G*2/1000G*1/NBDRW4XS/ D21.5H/GT320 - Acer Aspire 3750Z | Service Guide - Page 119
# Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide Model AZ3751 AZ3751 AZ3751 AZ3751 AZ3751 AZ3751 AZ5750 AZ5751 AZ5751 AZ5751 AZ5751 Acer PN Base Unit Description Chassis Bezel CPU PW.S EYE2. 019 EMEA00 1 AZ3751 CH EMEA001 W7HP64RUR15a02/Ci3-540/ 2G*1+1G*1/500G*1/NSM8XS/ D21 - Acer Aspire 3750Z | Service Guide - Page 120
Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 112 Model AZ5751 AZ5751 AZ5751 AZ5751 AZ5751 AZ5751 AZ5751 AZ5751 AZ5751 AZ5751 Acer PN PW.S F002. 007 Base Unit TWN001 Description AZ5751 CH TWN001 W7HP64TWHPO2/Ci5-650/ 2G*2/1000G*1/NSM8XS/B23/ HD5570/802.11 b/g/n/ Bluetooth/RF2 - Acer Aspire 3750Z | Service Guide - Page 121
# Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide Model AZ5751 AZ5751 AZ5751 AZ5751 AZ5751 AZ5751 AZ5751 AZ5751 AZ5751 Acer PN Base Unit Description PW.S F0E2. 012 EMEA00 1 AZ5751 CH EMEA001 W7HP64R13a01/Ci3-550/ 2G*2/1000G*1/NSM8XS/B23/ 315/H753-D Kit/802.11 b/g/n/ Bluetooth - Acer Aspire 3750Z | Service Guide - Page 122
Aspire Z3750 / Z3751 / Z5750 / Z5751 Service Guide 114 - Acer Aspire 3750Z | Service Guide - Page 123
V10 16 GB Memory Key Vendor Buffalo Buffalo X Bridge Motorola Logitech Motorola Sony Acer Acer Dell Dell Dell Dell Hawk Dell FarEasTone Chunghwa Telecom Westinghouse Panasonic Huawei Canon PQI Transcend Apacer A-Data Transcend Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 115 - Acer Aspire 3750Z | Service Guide - Page 124
USB2.0 Mini Hub (OW4PTUSBHB) First Wheel Mouse Internet Navigator Keyboard Dell L30U 0N242F USB Keyboard HP Deskjet F4280 All-in-One: Printer/ Scanner/Copier, 1200x2400 dpi) iFun USB Speaker SanDisk Apacer SanDisk Kingston Olympus Fujifilm Aspire Z3750 / Z3751 / Z5750 / Z5751 Service Guide 116 - Acer Aspire 3750Z | Service Guide - Page 125
Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide Approved Vendor Lists (AVLs) Aspire AZ3750 AVL Component Mainboard kit Vendor Wistron Front bezel Chassis Processor Intel Memory Apacer Kingston Samsung Hynix Unifosa Apacer Nanya Kingston Samsung Type Description Part - Acer Aspire 3750Z | Service Guide - Page 126
Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 118 Component Memory (continuation) Hard drive Vendor Samsung Hynix Unifosa HGST WD Seagate HGST WD Seagate HGST WD Seagate HGST WD HGST Type U2GBIII13 U2GBIII13 - Acer Aspire 3750Z | Service Guide - Page 127
# Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide Component Hard drive (continuation) Optical drive TV tuner card Vendor Seagate HGST WD Seagate WD Panasonic HLDS Panasonic HLDS PLDS Avermedia Type D1000GB7.2KS D1000GB7. - Acer Aspire 3750Z | Service Guide - Page 128
Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 120 Component Graphics card Vendor PCPartner ECS Type Description Part Number ATI HD5450 512MB HDMI/ 288-1E145-001AC HD5450 512MB SDDR 3 (64BITS) Samsung DVI HDMI - Acer Aspire 3750Z | Service Guide - Page 129
# Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide Component LCD panel Vendor AUO LPL Power supply unit Delta Lite-On Chicony WLAN kit Lite-On Bluetooth module Lite-On Chicony USB keyboard Lite-On Type Description D21.5WUXGA CCFL LCD AUO 21.5"W FHD None Glare M215HW01 - Acer Aspire 3750Z | Service Guide - Page 130
Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 122 Component USB keyboard (continuation) Vendor Type USB/A1 USB/A1 USB/A1 USB/A1 USB/A1 USB/A1 USB/A1 USB/A1 USB/A1 USB/A1 USB/A1 - Acer Aspire 3750Z | Service Guide - Page 131
# Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide Component Vendor Wireless keyboard Lite-On Type RF2.4/A1 RF2.4/A1 RF2.4/A1 RF2.4/A1 RF2.4/A1 RF2.4/A1 RF2.4/A1 RF2.4/A1 RF2.4/A1 RF2.4/A1 RF2.4/A1 - Acer Aspire 3750Z | Service Guide - Page 132
Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 124 Component Vendor Wireless keyboard (continuation) USB mouse with OVU430008 Optional Accessories VGA Kit_DTX AIO, Riser card_DVI2D-sub cable_Scaler cable,for Aspire & Veriton DTX AIO Part Number KB.RF40B.031 KB.RF40B.032 KB.RF40B. - Acer Aspire 3750Z | Service Guide - Page 133
# Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide Aspire AZ3751 AVL Component Mainboard kit DDR3 _1394(N)_Logo(N)_EuP(Y) UDIMM,GbE,HDcodec,RoHS&EuP MB.SEX09.001 AAIO1021 Wistron Aspire Bezel AAIO1021 for 21.5" w/i HX093T chassis PZ.11900.206 HX093T Wistron(LY) Chassis - Acer Aspire 3750Z | Service Guide - Page 134
Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 126 Component Memory (continuation) Hard drive Vendor Samsung Hynix Unifosa HGST WD Seagate HGST WD Seagate HGST WD Seagate HGST WD HGST Type U2GBIII13 U2GBIII13 - Acer Aspire 3750Z | Service Guide - Page 135
# Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide Component Hard drive (continuation) Optical drive TV tuner card Vendor Seagate HGST WD Seagate WD Panasonic HLDS Panasonic HLDS PLDS Avermedia Type D1000GB7.2KS D1000GB7. - Acer Aspire 3750Z | Service Guide - Page 136
Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 128 Component Graphics card Vendor PC Partner ECS Type Description Part Number ATI HD5450 512MB HDMI/ 288-1E145-001AC HD5450 512MB SDDR 3 (64BITS) Samsung DVI - Acer Aspire 3750Z | Service Guide - Page 137
# Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide Component LCD panel Vendor AUO LPL Power supply unit Delta Lite-On Chicony WLAN antenna kit Lite-On Bluetooth module Lite-On Chicony USB keyboard Lite-On Type Description D21.5WUXGA CCFL LCD AUO 21.5"W FHD None Glare - Acer Aspire 3750Z | Service Guide - Page 138
Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 130 Component USB keyboard (continuation) Vendor Type USB/A1 USB/A1 USB/A1 USB/A1 USB/A1 USB/A1 USB/A1 USB/A1 USB/A1 USB/A1 USB/A1 - Acer Aspire 3750Z | Service Guide - Page 139
# Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide Component Vendor Wireless keyboard Lite-On Type RF2.4/A1 RF2.4/A1 RF2.4/A1 RF2.4/A1 RF2.4/A1 RF2.4/A1 RF2.4/A1 RF2.4/A1 RF2.4/A1 RF2.4/A1 RF2.4/A1 - Acer Aspire 3750Z | Service Guide - Page 140
Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 132 Component Vendor Wireless keyboard (continuation) USB mouse with OVU430008 Optional Accessories VGA Kit_DTX AIO, Riser card_DVI2D-sub cable_Scaler cable,for Aspire & Veriton DTX AIO Part Number KB.RF40B.031 KB.RF40B.032 KB.RF40B. - Acer Aspire 3750Z | Service Guide - Page 141
# Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide Aspire AZ5750 AVL Component Mainboard kit Vendor /DDR3 _1394(N)_Logo(N)_EuP(Y) UDIMM,GbE,HDcodec,RoHS&EuP MB.SEX09.001 AAIO1023 Wistron Aspire Bezel AAIO1023 for 23" w/i HX093S chassis PZ.11900.205 HX093S Wistron(LY) Chassis - Acer Aspire 3750Z | Service Guide - Page 142
Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 134 Component Memory (continuation) Hard drive Vendor Samsung Hynix Unifosa HGST WD Seagate HGST WD Seagate HGST WD Seagate HGST WD HGST Seagate Type U2GBIII13 - Acer Aspire 3750Z | Service Guide - Page 143
# Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide Component Hard drive (continuation) Optical drive TV tuner card Vendor HGST WD Seagate WD Panasonic HLDS Panasonic HLDS PLDS Avermedia Type D1000GB7.2KS D1000GB7.2KS - Acer Aspire 3750Z | Service Guide - Page 144
Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 136 Component Graphics card Vendor PC Partner ECS Type Description Part Number ATI HD5450 512MB HDMI/ 288-1E145-001AC HD5450 512MB SDDR 3 (64BITS) Samsung DVI - Acer Aspire 3750Z | Service Guide - Page 145
# Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide Component LCD panel Vendor Samsung LPL Power supply unit Delta Lite-On Chicony WLAN antenna kit Lite-On Bluetooth module Lite-On Chicony USB keyboard Lite-On Type Description Part Number D23FHD CCFL LCD Samsung 23"W FHD - Acer Aspire 3750Z | Service Guide - Page 146
Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 138 Component USB keyboard (continuation) Vendor Type USB/A1 USB/A1 USB/A1 USB/A1 USB/A1 USB/A1 USB/A1 USB/A1 USB/A1 USB/A1 USB/A1 - Acer Aspire 3750Z | Service Guide - Page 147
# Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide Component USB keyboard (continuation) Vendor Wireless keyboard Lite-On Type USB/A1 USB/A1 RF2.4/A1 RF2.4/A1 RF2.4/A1 RF2.4/A1 RF2.4/A1 RF2.4/A1 RF2.4/A1 RF2.4/A1 RF2.4/A1 - Acer Aspire 3750Z | Service Guide - Page 148
Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 140 Component Vendor Wireless keyboard (continuation) USB mouse with OVU430008 Optional Accessories VGA Kit_DTX AIO, Riser card_DVI2D-sub cable_Scaler cable,for Aspire & Veriton DTX AIO Part Number KB.RF40B.029 KB.RF40B.030 KB.RF40B. - Acer Aspire 3750Z | Service Guide - Page 149
# Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide Aspire AZ5751 AVL Component Mainboard kit Vendor /DDR3 _1394(N)_Logo(N)_EuP(Y) UDIMM,GbE,HDcodec,RoHS&EuP MB.SEX09.001 AAIO1023 Wistron Aspire Bezel AAIO1023 for 23" w/i HX093S chassis PZ.11900.205 HX093S Wistron(LY) Chassis - Acer Aspire 3750Z | Service Guide - Page 150
Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 142 Component Memory (continuation) Hard drive Vendor Hynix Unifosa HGST WD Seagate HGST WD Seagate HGST WD Seagate HGST WD HGST Seagate Type U2GBIII13 U2GBIII13 - Acer Aspire 3750Z | Service Guide - Page 151
# Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide Component Hard drive (continuation) Optical drive TV tuner card Vendor HGST WD Seagate WD Panasonic HLDS Panasonic HLDS PLDS Avermedia Type D1000GB7.2KS D1000GB7.2KS - Acer Aspire 3750Z | Service Guide - Page 152
Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 144 Component Graphics card Vendor PC Partner ECS Type Description Part Number ATI HD5450 512MB HDMI/ 288-1E145-001AC HD5450 512MB SDDR 3 (64BITS) Samsung DVI - Acer Aspire 3750Z | Service Guide - Page 153
# Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide Component LCD panel Vendor Samsung LPL Power supply unit Delta Lite-On Chicony WLAN antenna kit Lite-On Bluetooth module Lite-On Chicony USB keyboard Lite-On Type Description Part Number D23FHD CCFL LCD Samsung 23"W FHD - Acer Aspire 3750Z | Service Guide - Page 154
Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 146 Component USB keyboard (continuation) Vendor Type USB/A1 USB/A1 USB/A1 USB/A1 USB/A1 USB/A1 USB/A1 USB/A1 USB/A1 USB/A1 USB/A1 - Acer Aspire 3750Z | Service Guide - Page 155
# Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide Component USB keyboard (continuation) Vendor Wireless keyboard Lite-On Type USB/A1 USB/A1 RF2.4/A1 RF2.4/A1 RF2.4/A1 RF2.4/A1 RF2.4/A1 RF2.4/A1 RF2.4/A1 RF2.4/A1 RF2.4/A1 - Acer Aspire 3750Z | Service Guide - Page 156
Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 148 Component Vendor Wireless keyboard (continuation) USB mouse with OVU430008 Optional Accessories VGA Kit_DTX AIO, Riser card_DVI2D-sub cable_Scaler cable,for Aspire & Veriton DTX AIO Part Number KB.RF40B.029 KB.RF40B.030 KB.RF40B. - Acer Aspire 3750Z | Service Guide - Page 157
you convenient and valuable support resources whenever you need them. In the Technical Information section you can download information on all Acer notebook, desktop, All-In-One (AIO) and server models including: • Service guides for all models • User's manuals • Training materials • BIOS updates - Acer Aspire 3750Z | Service Guide - Page 158
Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 150 - Acer Aspire 3750Z | Service Guide - Page 159
troubleshooting 80 AVL, see Approved Vendor List 117 B B-CAS bracket, remove 31 beep codes 82 BIOS checkpoints 68 clear CMOS 84 crisis recovery disk 83 recovery 83 specifications 6 inverter board 41 LCD LVDS cable 65 LCD panel 64 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 151 - Acer Aspire 3750Z | Service Guide - Page 160
87 specifications 7 troubleshooting 79 hardware supported models 9 K keyboard part number 100 port 4 L LAN port location 4 specifications 7 LCD brightness control keys 3 LCD LVDS cable remove 65 LCD panel LVDS cable, part number 98 152 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide - Acer Aspire 3750Z | Service Guide - Page 161
support information 149 operating system 2 optical disc drive bezel, part number 97 bracket, part number 97 configuration 15 location 4 part number 95 remove 32 SATA cable, part number 98 specifications 7 troubleshooting keyboard Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 153 - Acer Aspire 3750Z | Service Guide - Page 162
part number 99 remove 47 supported models 9 troubleshooting 81 Power-On Self-Test beep codes 82 checkpoints 70 error messages 72 processor check type/speed 14 part number 93 remove 50 socket 86 specifications 6 troubleshooting 78 Product Information menu 14 PS/2 keyboard port 4 PS/2 mouse port 4 PSU - Acer Aspire 3750Z | Service Guide - Page 163
plate part number 97 remove 40 webcam cable, part number 99 location 3 module, part number 93 module, remove 61 specifications 8 wireless LAN antennas, part number 93 cable, part number 99 module, part number 93 specifications 8 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide 155 - Acer Aspire 3750Z | Service Guide - Page 164
156 Aspire Z3750 / Z3751 / Z5750 / Z5751 AIO Computer Service Guide