Acer Aspire 4730ZG Aspire 5730ZG/5930/5930G Service Guide
Acer Aspire 4730ZG Manual
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- Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 1
Aspire 5930/5930Z/5730Z Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 2
Revision History Please refer to the table below for the updates made on Aspire 5930/5930Z/5730Z Series service guide. Date Chapter Updates II - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 3
by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 4
Conventions The following conventions are used in this manual: SCREEN MESSAGES Denotes actual messages that appear on screen. . Gives precautionary measures to avoid possible hardware or software problems. Reminds you to do specific actions relevant to the accomplishment of procedures. IV - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 5
Preface Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 6
VI - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 7
two-click buttons 13 Using the Keyboard 15 Lock Keys and embedded numeric keypad 15 Windows Keys 16 Hot Keys 17 Special Key (only for certain models 18 Acer Empowering Technology 19 Launching Acer Empowering Technology 19 Empowering Technology password 20 Acer eAudio Management (only for - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 8
and Connector Locations 131 Top and Bottom View 131 Clearing Password Check and BIOS Recovery 133 Clearing Password Check 133 BIOS Recovery by Crisis Disk 134 FRU (Field Replaceable Unit) List 135 Aspire 5930/5930Z/5730Z Series Exploded Diagram 136 Aspire 5930/5930Z/5730Z Series 146 VIII - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 9
Table of Contents Model Definition and Configuration 146 Test Compatible Components 169 Microsoft® Windows® Vista Environment Test 170 Online Support Information 173 Index 175 IX - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 10
Table of Contents X - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 11
drives K Optical drive options: jBlu-ray Disc™/DVD-Super Multi double-layer drive jDVD-Super Multi double-layer drive K 5-in-1 card reader Special keys and controls K 88-/89-/93-key keyboard K Touchpad pointing device K Empowering Key K Easy-launch buttons: WLAN, Internet, email, Bluetooth, Acer - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 12
display (VGA) port K RF-in jack (for Aspire 5930 series only) K Headphones/speaker/line-out jack with S/PDIF support* K Microphone-in jack K Line-in jack K Ethernet (RJ-45) port K Modem (RJ-11) port K DC-in jack for AC adapter Environment K Temperature: jOperating: 5 °C to 35 °C jNon-operating - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 13
jNon-operating: 20% to 80% NOTE: "*" "Only for certain models" NOTE: The specifications listed above are for reference only. The exact configuration of your PC depends on the model purchased. Chapter 1 3 - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 14
System Block Diagram 4 Chapter 1 - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 15
output. Turns the computer on and off. Speakers Easy-launch buttons Keyboard Palmrest Left and right speakers deliver stereo audio output. Buttons for launching frequently used programs. For entering data into your computer. Comfortable support area for your hands when you use the computer. 5 - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 16
right) The left and right buttons function like the left and right mouse buttons. *The center button serves as Acer Bio-Protection fingerprint reader supporting Acer FingerNav 4-way control function (only for certain models). Status indicators Light-Emitting Diodes (LEDs) that light up to show - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 17
/ Connects to audio line-out devices (e.g., speakers, speaker/line-out headphones). jack with S/PDIF support 6 Bluetooth Enable/disables the Bluetooth function. communication switch 7 Wireless Enable/disables the wireless function. communication switch 8 Infrared port Interfaces - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 18
EasyPort IV connector Ethernet (RJ-45) port External display (VGA) port HDMI USB 2.0/ e SATA port 5-in-1 card reader Connects to Acer EasyPort IV (for Aspire 5930 series only). Connects to an Ethernet 10/100/1000-based network. Connects to a display device (e.g., external monitor, LCD projector - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 19
support Connects to audio line-out devices (e.g., speakers, headphones). 2 Optical drive Internal optical drive; accepts CDs or DVDs. 3 Optical disk access Lights up when the optical drive is active. indicator 4 Optical drive hole to eject the optical drive tray when the computer is - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 20
Rear View # 1 2 Icon Item DC-in jack Description Connects to an AC adapter. Ventilation slots Enable the computer to stay cool, even after prolonged use. 10 Chapter 1 - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 21
Battery bay Houses the computer's battery pack. 2 Battery release Releases the battery for removal. latch 3 Battery lock Locks the battery sound output (for Aspire 5930 series only). 7 Ventilation slots Enable the computer to stay cool, even after and cooling fan prolonged use. Note: - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 22
amber when the battery is charging. 2. Fully charged: The light shows green when in AC mode. Easy-Launch Buttons Located beside the keyboard are application buttons. These buttons are called easy-launch buttons. They are: WLAN, Internet, email, Bluetooth, Arcade and Acer Empowering Technology. The - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 23
Bio-Protection fingerprint reader (3) supporting Acer FingerNav 4-way control function (only for certain models) to scroll up or down and move left or right a page. This fingerprint reader or button mimics your cursor pressing on the right scroll bar of Windows applications. Function Execute Select - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 24
not increase the touchpad's responsiveness. NOTE: By default, vertical and horizontal scrolling is enabled on your touchpad. It can be disabled under Mouse settings in Windows Control Panel. 14 Chapter 1 - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 25
has full-sized keys and an embedded numeric keypad, separate cursor, lock, Windows, function and special keys. Lock Keys and embedded numeric keypad The keyboard has three lock keys which you can toggle on and off. Lock key Caps Lock Num Lock + Scroll Lock + Description - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 26
keyboard has two keys that perform Windows-specific functions. Key Windows key Application key Description Pressed alone, this key has the same effect as clicking on the Windows on the taskbar by using Windows Flip 3-D Note: Depending on your edition of Windows Vista, some shortcuts may not - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 27
controls like screen brightness, volume output and the BIOS utility. To activate hot keys, press and hold > + < > + < > Icon Function Hotkey help Acer eSettings Acer ePower Management Sleep Display toggle Screen blank Touchpad toggle Speaker toggle Brightness up Brightness down - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 28
text editor or word processor. 2. Either press < > at the bottom-right of the keyboard, or hold and then press the key at the upper-center of the keyboard. NOTE: Some fonts and software do not support the Euro symbol. Please refer to www.microsoft.com/ typography/faq/faq12.htm for more - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 29
Home Theater on your system (only for certain models). K Acer ePower Management optimizes battery usage via customizable power plans. K Acer eDataSecurity Management protects data with passwords and encryption (only for certain models). K Acer eRecovery Management backs up and recovers data flexibly - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 30
data. To set the Empowering Technology password: 1. Launch Acer eRecovery Management. 2. Click the Restore tab. 3. Click Password settings. The Empowering Technology Password Center dialogue box pops up. 4. Click Create a new password. 5. In the Create a New Password dialogue box, key in and confirm - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 31
eAudio Management (only for certain models) Acer eAudio Management allows you to easily control the enhanced sound effects of Dolby your favorite tunes, in vivid detail. To choose your playback device, click the window. icon on the upper right side of the Acer eAudio Management Chapter 1 21 - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 32
Battery and Plugged In modes by clicking the appropriate tabs. For more power options, click in the Acer ePower Management utility, or right-click the Windows to the default settings of the predefined power plans by clicking the Restore button. To delete a power plan: You cannot delete the power - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 33
integrated with Windows Explorer as a shell extension for quick data encryption/decryption and also supports on-the-fly file encryption for Lotus Notes and Microsoft Outlook. On first use, the Acer eDataSecurity Management setup wizard will prompt you to create the Master Password. You will - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 34
password, the Master Password is the only other key capable of decrypting the file. If you lose both passwords, factory default image to optical disc, and restore from previously created backups or reinstall applications and drivers. By default, user-created backups are stored to the D:\ drive. Acer - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 35
up factory default to CD/DVD jBack up drivers and applications to CD/DVD jCreate user backup jManage user backups K Restore: jRestore system to factory default jReinstall applications/drivers jRestore system from user backup jPassword settings To use the password protection feature of Acer eRecovery - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 36
eSettings Management allows you to inspect hardware specifications, set BIOS passwords and modify boot options. Acer eSettings Management also: K Provides a simple graphical user interface for navigation. K Prints and saves hardware specifications. K Lets you set an asset tag for your system. 26 - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 37
specific settings like sharing folders overview/sharing service on or off, Bluetooth Add Device (if applicable), and a shortcut to the Acer user guide, drivers and utilities. To launch Windows Mobility Center: K Use the shortcut key < > + . K Start Windows Mobility Center from the Control panel - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 38
integrated with the Microsoft Windows operating system. Utilizing the uniqueness of one's fingerprint features, Acer BioProtection Fingerprint Solution has incorporated protection against unauthorized access to your computer with centralized password management with Password Bank, easy music player - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 39
handy utility that offers four pre-defined display settings so you can view multiple windows on the same screSetna.rTto aAclclePssrothgisrfaumncstion, please go to SAtacret>rAGllrPidroVgirsatmas and click on Acer GridVista. You may choose any one of the four display settings indicated below: Double - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 40
NOTE: Please ensure that the resolution setting of the second monitor is set to the manufacturer's recommended value. 30 Chapter 1 - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 41
at 110 ° .C BIOS Item BIOS vendor BIOS Version Phoenix 1.04c Specification System Memory Item Memory controller Memory size DIMM socket number Supports memory size per socket Supports maximum memory size Supports DIMM type Supports DIMM Speed Supports DIMM voltage Supports DIMM package Memory - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 42
BASE-T transceiver Wake on LAN support compliant with ACPI 2.0 PCI v2.2 Bluetooth Interface Item Chipset Data throughput Protocol Interface 32 Specification Foxconn Bluetooth FOX_BRM_2.0 F/W 300 723 bps (full speed data rate) Bluetooth 1.1 (Upgradeable to Bluetooth 1.2 when SIG specification is - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 43
Bluetooth Interface Item Connector type Wireless Module 802.11b/g Item Chipset Data throughput Protocol Interface USB Specification Specification WLAN 802.11ABGN SHIRLEYPEAK1*2 11~54 Mbps, up to 270 Mbps for Draft-N 802.11b+g, Draft-N PCI bus (mini PCI socket for wireless module) Hard Disk Drive - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 44
CD (SACD) Hybrid type US & US+ RW DVD: DVD-ROM (Book 1.02), DVD-Dual DVD-Video (Book 1.1) DVD-R (Book 1.0, 3.9G) DVD-R (Book 2.0, 4.7G) - General & Authoring DVD+R (Version 1.0) DVD+RW DVD-RW (Non CPRM & CPRM) DVD°"R Dual Load: Manual Release: (a) Electrical Release (Release Button) (b) Release by - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 45
function control System Board Major Chips Item Core logic VGA USB 2.0 Super I/O controller MODEM Bluetooth Wireless 802.11 b+g PCMCIA/ 5 in 1 Card Reader Audio Codec Keyboard Item Keyboard controller Chapter 1 Specification Realtek ALC883 Azalia and Amplifier Maxim MAX9710 & MAX4411 Built-in Stereo - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 46
Windows logo key Internal & external keyboard work simultaneously Battery Item Vendor Battery Type Pack capacity Number of battery cell Package configuration Specification 84-/85-key Yes Plug USB keyboard Temperature Range( ° C) Operating Storage (shipping) CMO/AUO/LG 15.4 inches 1280 x 800 WXGA - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 47
System Power Management ACPI mode Mech. Off (G3) Soft Off (G2/S5) Working (G0/S0) Suspend to RAM (S3) Save to Disk (S4) Power Management All devices in the system are turned off completely. OS initiated shutdown. All devices in the system are turned off completely. Individual devices such as the - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 48
38 Chapter 1 - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 49
, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4 Troubleshooting when problem arises. To activate the BIOS Utility, press F2 during POST (when "Press to enter Setup" message is prompted - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 50
Navigating the BIOS Utility There are six menu options: Information, Main, Advanced, Security, Boot, and Exit. Follow these instructions: K To choose a menu, F9. You can also press F10 to save any changes made and exit the BIOS Setup Utility. NOTE: You can change the value of a parameter if it is - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 51
BIOS Version: KBC Version: Serial Number: Asset Tag Number: Product Name: Manufacturer Name: UUID: Intel (R) Core (TM)2 Duo CPU T9400 @ 2.53 GHz 2.53 GHz XXXXXXXXXXX-(XX) XXXXXXXX XXXXXXXXXXX-XXX XX-XXXX-(XX) VX.XX XX-XXX XXXXXX.XXX.XXX.XXX.XXXXXX XX.XX XXXXXXXXXXXXXXXXXXXXXXX None Aspire 5930 Acer - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 52
Main The Main screen allows the user to set the system time and date as well as enable and disable boot option and recovery. Information Phoenix SecureCore(tm) Setup Utility Main Security Intel Boot Exit System Time: System Date: System Memory: Extended Memory: Video Memory: [10:10:10] [04/ - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 53
Boot Menu during POST. Option: Disabled or Enabled Enables, disables D2D Recovery function. The function allows the user to create a hidden partition on hard disc drive to store operation system and restore the system to factory defaults. Option: Enabled or Disabled Control the mode in which the - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 54
setup utility. It can be used to boot up when Password on boot is enabled. F1 Help Esc Exit Select Item -/+ Change Values F9 Setup Defaults Select Menu Enter Select Sub-Menu F10 Save and Exit NOTE: Please refer to "Remove HDD/BIOS Password" section if you need to know how to remove - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 55
the user password. When user password is set, this password protects the BIOS Setup Utility password, you have three tries before the system halts. Don't forget your password. If you forget your password, you may have to return your notebook computer to your dealer to reset it. Setting a Password - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 56
the BIOS Setup Utility. Changing a Password 1. Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The Set Password box appears: 2. Type the current password in the Enter Current Password field and press e. 3. Type a password in the Enter New Password field - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 57
If the current password entered does not match the actual current password, the screen will show you the Setup Warning. If the new password and confirm new password strings do not match, the screen will display the following message. Chapter 2 47 - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 58
Intel The Intel screen allows the user to set the Legacy OS Boot, CPU, MCH, ICH and ACPI Control Sub-Menu and the Video Repost. Information Phoenix SecureCore(tm) Setup Utility Main Security Intel Boot Exit Legacy OS Boot: CPU Control Sub Menu MCH Control Sub-Menu ICH Control Sub-Menu ACPI - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 59
allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the diskette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay. Phoenix SecureCore(tm) Setup Utility Information Main Security Intel Boot Exit Boot priority - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 60
or discard the changes made to the parameters in the BIOS Setup Utility. Phoenix SecureCore(tm) Setup Utility Information Main Security Save Changes Item Specific Help Exit System Setup and save your changes to CMOS. F1 Help Esc Exit Select Item -/+ Change Values F9 Setup Defaults Select - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 61
a Crisis Recovery Diskette before you use the Flash utility. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Flash. NOTE: Please use the AC adaptor power supply when you run the Flash utility. If the battery pack does not contain enough power to finish BIOS flash, you - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 62
Utility This section provide you with removing HDD/BIOS method: Remove HDD Password: K If you key in wrong HDD password for three time, "HDD password error code" would display on the screen. See the image below. K If you need to solve HDD password locked problem, you can run HDD_PW.EXE 1. Key in - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 63
Remove BIOS Password: K If you key in wrong Supervisor Password for three time, "System Disabled" would display on the screen. See the image below. Chapter 2 53 - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 64
K If you need to solve BIOS password locked problem, you can run BIOS_PW.EXE 1. Key in "bios_pw 14452 0" 2. Choose one upper-case string K Reboot the system and key in "qjjg9vy" or "07yqmjd" to BIOS user password. 54 Chapter 2 - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 65
Chapter 2 55 - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 66
56 Chapter 2 - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 67
Chapter 3 Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. Disassembly Requirements To disassemble the computer, you need the following tools: K Wrist grounding strap and conductive mat - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 68
Instructions Before proceeding with the disassembly procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. 3. Place the system on a flat, stable surface. 4. Remove the battery - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 69
you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the main board, you must first remove the keyboard, then disassemble the inside assembly frame in that order. EXTERNAL - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 70
Removing the Battery Pack 1. Turn base unit over. 2. Slide the battery lock/unlock latch to the unlock position. 3. Slide the battery release latch to the release position to pop out the battery pack, then remove the battery pack from the main unit. 60 Chapter 3 - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 71
Removing the SD dummy card 1. Push the SD dummy card all the way in to eject it. 2. Pull it out from the slot. Removing the ExpressCard dummy card 1. Push the ExpressCard dummy card all the way in to eject it. Chapter 3 61 - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 72
the slot. Removing the Lower Cover 1. See "Removing the Battery Pack" on page 60. 2. Remove the six captive screws and the one screw (B) on the lower cover. Step 1 Size (Quantity) M2.5 x L6 (1) Color Black 3. Use a plastic screw driver to carefully pry open the lower cover. Torque 1.6 kgf-cm - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 73
the lower cover from the lower case. Removing the DIMM 1. See "Removing the Battery Pack" on page 60. 2. See "Removing the Lower Cover" on page 62 DIMM module. Removing the WLAN Board Modules 1. See "Removing the Battery Pack" on page 60. 2. See "Removing the Lower Cover" on page 62. Chapter 3 63 - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 74
: When attaching the antenna back to the WLAN board, make sure the cable are arranged properly. Removing the TV Tuner Board Modules 1. See "Removing the Battery Pack" on page 60. 2. See "Removing the Lower Cover" on page 62. 64 Chapter 3 - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 75
NOTE: When attaching the antenna back to the TV tuner board, make sure the cable are arranged properly. Removing the Modem Board 1. See "Removing the Battery Pack" on page 60. 2. See "Removing the Lower Cover" on page 62. 3. See "Removing the TV Tuner Board Modules" on page 64.. 4. Remove the two - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 76
the cable from the modem board. Removing the Hard Disk Drive Module 1. See "Removing the Battery Pack" on page 60. 2. See "Removing the Lower Cover" on page 62. 3. Remove the one screw (A) securing the hard disk drive module. Step 1 Size (Quantity) M2 x L4 (1) Color Black Torque 3.0 kgf - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 77
away from the connector. 5. Use the plastic tab to lift the hard disk drive module and remove it from the hard disk drive bay. NOTE: To prevent damage to device, avoid pressing down on it or placing heavy objects on top of it. 6. Remove the two screws (D) securing - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 78
Step 1~2 Size (Quantity) M3 x L4 (2) Color Silver Removing the Optical Drive Module 1. See "Removing the Battery Pack" on page 60. 2. See "Removing the Lower Cover" on page 62. 3. See "Removing the WLAN Board Modules" on page 63. 4. See "Removing the TV - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 79
7. Use a pin and push it inside the emergency eject hole to eject the odd drive tray. 8. Carefully pull out the odd drive tray until the part of the module is visible and then slowly push back to close the tray into the module with the module still - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 80
10. Remove the two screws (C) securing the locker bracket and remove the locker bracket from the optical disk drive module. Step 1~2 Size (Quantity) M2 x L3 (2) Color Silver Torque 1.6 kgf-cm 70 Chapter 3 - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 81
Main Unit Disassembly Process Main Unit Disassembly Flowchart MAIN UNIT DISASSEMBLY MAIN UNIT KEYBOARD MIDDLE COVER POWER BOARD Bx2, Ex2 LCD MODULE B x 13, A x 3 UPPER CASE Ax2 HEAT SINK FAN SCREW X 5 (CPU) SCREW X 4 (VGA) CPU/VGA THERMAL MODULE CPU Ax2 VGA CARD MEDIA BOARD Ax3 E-KEY BOARD - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 82
Removing the Keyboard 1. See "Removing the Battery Pack" on page 60. 2. Push down on the lock and release the latches securing the keyboard to the upper case. 3. Carefully pry loose the keyboard and turn it over on the touchpad area. 72 Chapter 3 - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 83
4. Disconnect the keyboard cable from the main board to remove the keyboard. Removing the Middle Cover 1. See "Removing the Battery Pack" on page 60. 2. Use a plastic screw driver to pry loose the side of the middle cover. Chapter 3 73 - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 84
3. Carefully pry loose the middle cover from the latches securing it and remove the middle cover. Removing the Power Board 1. See "Removing the Battery Pack" on page 60. 2. See "Removing the Middle Cover" on page 73.. 3. Disconnect the cable from the Power Board connector. 74 Chapter 3 - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 85
Black Torque 1.6 kgf-cm 5. Release the Power Board from the latches and remove the Power Board from the upper case. Removing the Heatsink Fan Module 1. See "Removing the Battery Pack" on page 60. 2. See "Removing the Lower Cover" on page 62. 3. Remove the two screws (A) securing the heatsink - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 86
connector from the main board. 5. Carefully lift up the heatsink fan module. Removing the CPU and VGA Heatsink Module 1. See "Removing the Battery Pack" on page 60. 2. See "Removing the Lower Cover" on page 62. 3. See "Removing the Heatsink Fan Module" on page 75. 4. Remove the four screws securing - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 87
5. Carefully remove the heatsink module from the system. Removing the CPU 1. See "Removing the Battery Pack" on page 60. 2. See "Removing the Lower Cover" on page 62. 3. See "Removing the Heatsink Fan Module" on page 75. 4. See "Removing the CPU and VGA Heatsink Module" on page 76. 5. Using a flat - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 88
with PIN 1 at the corner as shown. Removing the VGA Board (Discrete Model only) 1. See "Removing the Battery Pack" on page 60. 2. See "Removing the Lower Cover" on page 62. 3. See "Removing the Heatsink Fan Module" on page 75. 4. See "Removing the CPU and VGA Heatsink Module" on page 76. 5. Remove - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 89
See "Removing the Battery Pack" on page Removing the Hard Disk Drive Module" on page 66. 9. See "Removing the Keyboard" on page 72. 10. See "Removing the Middle Cover" on page 73. 11. Turn over the system and remove the two screws (B) from the bottom of the left and right hinges - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 90
the cables from the latches. 13. Disconnect the LCD cable connector from the main board. 14. Remove the two screws (E) from the left and right hinge of the LCD module. Step 1~2 80 Size (Quantity) M2.5 x L10 (2) Color Black Torque 4.0 kgf-cm Chapter 3 - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 91
Upper Case from the Lower Case 1. See "Removing the Battery Pack" on page 60. 2. See "Removing the SD Drive Module" on page 68. 10. See "Removing the Keyboard" on page 72. 11. See "Removing the Middle Cover" on page 73. 12. See "Removing the Power Board" on page 74. 13. See "Removing the Heatsink Fan - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 92
19. Disconnect the fingerprint cable from the FP1 connector on the main board. 20. Disconnect the launch board cable from the LAUNCH1 connector on the main board. 82 Chapter 3 - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 93
21. Disconnect the power cable from the PWRCN1 connector on the main board. 22. Disconnect the media board cable from the MEDIA1 connector on the main board. Chapter 3 83 - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 94
23. Disconnect the E-key connector from the main board. 24. Disconnect the speaker cable from the INTSPK1 connector on the main board. 84 Chapter 3 - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 95
Black Black Color 27. Gently remove the upper case from the lower case. Torque 3.0 kgf-cm 1.6 kgf-cm Removing the Media Board 1. See "Removing the Battery Pack" on page 60. 2. See "Removing the SD dummy card" on page 61. 3. See "Removing the ExpressCard dummy card" on page 61. 4. See "Removing - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 96
" on page 66. 9. See "Removing the Optical Drive Module" on page 68. 10. See "Removing the Keyboard" on page 72. 11. See "Removing the Middle Cover" on page 73. 12. See "Removing the Power Board" on page 74. 13. See "Removing the Heatsink Fan Module" on page 75. 14. See "Removing the CPU - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 97
key Board 1. See "Removing the Battery Pack" on page 60. 2. Removing the Hard Disk Drive Module" on page 66. 9. See "Removing the Keyboard" on page 72 . 10. See "Removing the Middle Cover" on page 73. 11. See "Removing the Power Board" on page 74. 12. See "Removing the Heatsink Fan - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 98
18. Disconnect the cable from the E-key board. 19. Remove the three screws (3 x A) securing the E-key board. Step 1~3 Size (Quantity) M2 x L4 (3) Black 20. Remove the E-key board from the upper case. Color Torque 1.6 kgf-cm 88 Chapter 3 - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 99
Removing the Battery Pack" 64. 8. See "Removing the Hard Disk Drive Module" on page 66. 9. See "Removing the Keyboard" on page 72. 10. See "Removing the Middle Cover" on page 73. 11. See "Removing the Power Board" on page 74. 12. See "Removing the Heatsink Fan - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 100
1. See "Removing the Battery Pack" on page 60. See "Removing the Hard Disk Drive Module" on page 66. 9. See "Removing the Keyboard" on page 72. 10. See "Removing the Middle Cover" on page 73. 11. See "Removing the Power Board" on page 74. 12. See "Removing the Heatsink Fan - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 101
L4 (2) Color Black 20. Remove the launch board module from the upper case. Torque 1.6 kgf-cm Removing the Fingerprint and Touchpad Module 1. See "Removing the Battery Pack" on page 60. 2. See "Removing the SD dummy card" on page 61. 3. See "Removing the ExpressCard dummy card" on page 61. 4. See - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 102
8. See "Removing the Hard Disk Drive Module" on page 66. 9. See "Removing the Keyboard" on page 72. 10. See "Removing the Middle Cover" on page 73. 11. See "Removing the Power Board" on page 74. 12. See "Removing the Heatsink Fan Module" on page 75. 13. See "Removing the CPU and VGA Heatsink Module - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 103
20. Disconnect the fingerprint cable from the fingerprint board. 21. Remove the four screws (A) securing the bracket to the upper case. Step 1~4 Size (Quantity) M2 x L4 (4) 22. Remove the touchpad bracket. Color Black Torque 1.6 kgf-cm Chapter 3 93 - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 104
case, only remove the touchpad board if it is defective. Removing the Main Board 1. See "Removing the Battery Pack" on page 60. 2. See "Removing the SD dummy card" on page 61. 3. See "Removing Modules" on page 64. 8. See "Removing the Hard Disk Drive Module" on page 66. 9. See "Removing the Optical - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 105
10. See "Removing the Keyboard" on page 72. 11. See "Removing the Middle Cover" on page 73. 12. See "Removing the Power Board" on page 74. 13. See "Removing the Heatsink Fan Module" on page 75 main board. 21. Disconnect the bluetooth cable from the BLUE1 connector on the main board. Chapter 3 95 - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 106
22. Disconnect the audio cable from the AUDIOCN1 connector on the main board. 23. Disconnect the DC cable from the DC1 connector on the main board. 24. Remove the one screw (A) securing the main board in place. Step 1 96 Size (Quantity) M2 x L4 (1) Color Black Torque 1.6 kgf-cm Chapter 3 - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 107
See "Removing the Battery Pack" on page 60 See "Removing the Hard Disk Drive Module" on page 66. 9. See "Removing the Keyboard" on page 72. 10. See "Removing the Middle Cover" on page 73. 11. See "Removing the Power Board" on page 74. 12. See "Removing the Heatsink Fan - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 108
Board Module 1. See "Removing the Battery Pack" on page 60. 2. See the Hard Disk Drive Module" on page 66. 9. See "Removing the Keyboard" on page 72. 10. See "Removing the Middle Cover" on page 73. 11. See "Removing the Power Board" on page 74. 12. See "Removing the Heatsink Fan - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 109
18. Disconnect the cable from the audio board module and remove it from the subwoofer (the cable is glued to the subwoofer). 19. Release the audio board module from the latch and remove the audio board module from the lower case. Chapter 3 99 - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 110
Bluetooth Modules 1. See "Removing the Battery See "Removing the Hard Disk Drive Module" on page 66. 9. See "Removing the Keyboard" on page 72. 10. See "Removing the Middle Cover" on page 73. 11. See "Removing the Power Board" on page 74. 12. See "Removing the Heatsink Fan - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 111
20. Remove the bluetooth module from the lower case. Chapter 3 101 - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 112
LCD Module Disassembly Process LCD Module Disassembly Flowchart LCD MODULE DISASSEMBLY LCD MODULE Bx4 LCD BEZEL Bx5 LCD ASSEMBLY LCD FPC CABLE Cx3 Cx3 LEFT LCD RIGHT LCD BRACKET BRACKET LCD BACK PANEL ANTENNAS VGA CAMERA Screw List Item B C Screw M2.5 x L6 M2 x L3 Color Black Black Part - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 113
Bezel 1. See "Removing the Battery Pack" on page 60. 2. See "Removing the Lower Cover" on page 62. 3. See "Removing the DIMM" on page 63. 4. See "Removing the WLAN Board Modules" on page 63. 5. See "Removing the TV Tuner Board Modules" on page 64. 6. See "Removing the Keyboard" on page 72. 7. See - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 114
the bezel from the LCD panel. Removing the LCD module with the Brackets 1. See "Removing the Battery Pack" on page 60. 2. See "Removing the Lower Cover" on page 62. 3. See " " on page 64. 6. See "Removing the Keyboard" on page 72. 7. See "Removing the Middle Cover" on page 73. 104 Chapter 3 - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 115
8. See "Removing the LCD Module" on page 79. 9. See "Removing the LCD Bezel" on page 103. 10. Disconnect the cable from the web camera. 11. Disconnect the backlight cable from the connector. 12. Remove the five screws (5 x B) securing the LCD module. Step 1~5 Size (Quantity) M2.5 x L6 (5) Color - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 116
Cable 1. See "Removing the Battery Pack" on page 60. 2. See "Removing the Lower Cover" on page 62. 3. See "Removing the DIMM" on page 63. 4. See "Removing the WLAN Board Modules" on page 63. 5. See "Removing the TV Tuner Board Modules" on page 64. 6. See "Removing the Keyboard" on page 72. 7. See - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 117
12. Detach any adhesive tapes and any cable that is glued to the LCD panel. 13. Disconnect the FPC cable from the LCD panel. Removing the LCD Brackets 1. See "Removing the Battery Pack" on page 60. Chapter 3 107 - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 118
x L4 (6) Color Silver Torque 1.6 kgf-cm Removing the Antennas 1. See "Removing the Battery Pack" on page 60. 2. See "Removing the Lower Cover" on page 62. 3. See "Removing the WLAN Board Modules" on page 63. 4. See "Removing the Keyboard" on page 72. 5. See "Removing the Middle Cover" on page 73 - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 119
to remove the antenna unless you really need to replace it. Removing the Web Camera 1. See "Removing the Battery Pack" on page 60. 2. See "Removing the Lower Cover" on page 62. 3. See "Removing the WLAN Board Modules" on page 63. 4. See "Removing the Keyboard" on page 72. 5. See "Removing the Middle - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 120
9. Remove the Web camera from the back cover. 110 Chapter 3 - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 121
Chapter 4 Troubleshooting Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 122
Follow the instructions in the message window. If an error occurs, reconnect the connector on the System board. If the error still remains: 1. Reconnect the external diskette drive/CD-ROM module. 2. Replace the external diskette drive/CD-ROM module. 3. Replace the main board. Keyboard or Auxiliary - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 123
window. NOTE: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error. Power System Check To verify the symptom of the problem, power on the computer using each of the following power sources: 1. Remove the battery pack. 2. Connect the power adapter - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 124
19 to +20.5V Pin 2: 0V, Ground 1. If the voltage is not correct, replace the power adapter. 2. If the voltage is within the range, do the following: K Replace the System board. K If the problem is not corrected, see "Undetermined Problems" on page 130. K If the voltage is not correct, go to the next - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 125
Total Battery Power Remaining are correct. 3. Repeat the steps 1 and 2, for both battery and adapter. 4. This helps you identify first the problem is on touchpad pointer. This symptom is not a hardware problem. No service actions are necessary if the pointer movement stops in a short period of - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 126
index can also help you determine the next possible FRU to be replaced when servicing a computer. If the symptom is not listed, see "Undetermined Problems" on page 130. The following lists the error messages that the BIOS displays on the screen and the error symptoms classified by function. NOTE - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 127
at offset: nnnn System battery is dead - Replace and run Setup System CMOS checksum bad - Default configuration used FRU/Action in Sequence Reconnect hard disk drive connector. "Load Default Settings" in BIOS Setup Utility. Hard disk drive System board see "Keyboard or Auxiliary Input Device Check - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 128
CMOS Diskette drive A error Incorrect Drive battery System board DIMM BIOS ROM System board None BIOS ROM System board Run "Load Default Settings" in BIOS Setup Utility. RTC battery System board Enter Setup and see if fixed disk and drive A: are properly identified. Diskette drive Hard disk drive - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 129
board. System board. No beep, power-on indicator turns on and LCD is blank. Power source (battery pack and power adapter). See "Power System Check" on page 113.. Reconnect the LCD connector Hard disk drive LCD inverter ID LCD cable LCD Inverter LCD System board No beep, power-on indicator turns - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 130
bus IDE Initialize Power Management Load alternate registers with initial POST values Restore CPU control word during warm boot Initialize PCI Bus Mastering devices Initialize keyboard controller BIOS ROM checksum Initialize cache before memory autosize 8254 timer initialization 8237 DMA controller - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 131
devices Initialize all video adapters in system QuietBoot start (optional) Shadow video BIOS ROM Display BIOS copyright notice Display CPU type and speed Initialize EISA board Test keyboard Set key click if enabled Test for unexpected interrupts Initialize POST display service Display prompt "Press - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 132
BIOS Area Enable Non-Maskable Interrupts (NMIs) Initialize Extended BIOS Data Area Test and initialize PS/2 mouse Initialize floppy controller Determine number of ATA drives checksum failure. Check for SMART drive (optional) Shadow option ROMs number of ATA and SCSI drives Set time of day Check key - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 133
notebook docking (optional) Initialize notebook docking late Force check (optional) Extended checksum (optional) Unknown interrupt Initialize the chipset Initialize the bridge Initialize the CPU Initialize the system timer Initialize system I/O Check force recovery boot Checksum BIOS ROM Go to BIOS - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 134
Code F5h F6h F7h Beeps Boot to Mini DOS Clear Huge Segment Boot to Full DOS 124 Chapter 4 - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 135
). See "Power System Check" on page 113. Battery pack Power adapter Hard drive & battery connection board System board Power source (battery pack and power adapter). See "Power System Check" on page 113. Battery pack Power adapter Hard drive & battery connection board System board Chapter 4 125 - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 136
. Audio driver Speaker System board Speaker System board Action in Sequence Power Management-Related Symptoms Symptom / Error Action in Sequence The system will not enter hibernation See "Save to Disk (S4)" on page 37. Keyboard (if control is from the keyboard) Hard disk drive System board - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 137
cable Printer System Board Ensure the "Serial Port" in the Devices Configuration" of BIOS Setup Utility is set to Enabled. Device driver Device cable Device System board Keyboard/Touchpad-Related Symptoms Symptom / Error Keyboard (one or more keys) does not work. Action in Sequence Reconnect the - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 138
Keyboard/Touchpad-Related Symptoms Symptom / Error Touchpad does not work. Action in Sequence Reconnect touchpad cable. Touchpad board board System board NOTE: If you cannot find a symptom or an error in this list and the problem remains, see "Undetermined Problems" on page 130. 128 Chapter 4 - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 139
to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: 1. Run the advanced diagnostic test for the system board in loop - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 140
Visually check them for damage. If any problems are found, replace the FRU. 3. Remove or disconnect all of the following devices: K Non-Acer devices K Printer, mouse, and other external devices K Battery pack K Hard disk drive K DIMM K CD-ROM/Diskette drive Module K PC Cards 4. Power-on the computer - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 141
Jumper and Connector Locations Top and Bottom View Chapter 5 Chapter 5 131 - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 142
132 Chapter 5 - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 143
enabling BIOS Recovery. Clearing Password Check Hardware Open Gap Description Hardware Gap Default Setting Open (Normal) Operation Description Short (Clearing Password Check) HW Gap position on M/B space: Gap name in Aspire 5930/5930Z/5730Z Series is G27 G27 Steps for Clearing BIOS Password - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 144
. To use this function, it is strongly recommended to have the AC adapter and Battery present. If this function is enabled, the system will force the BIOS to enter a special BIOS block, called Boot Block. Steps for BIOS Recovery by Crisis Disk: Before doing this, one Crisis Disk should be prepared - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 145
List This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of 5930/5930Z/ number change is made, it will not be noted on the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code from those given in the - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 146
Aspire 5930/5930Z/5730Z Series Exploded Diagram 136 Chapter 6 - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 147
Chapter 6 137 - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 148
Aspire 5930/5930Z/5730Z Series FRU List Category ACCESSORY Adapter Battery- Boards No. Part Name and Description Acer Part No. REMOTE CONTROLLER FORMOSA21 RC804V-B EN REMOTE CONTROLLER FORMOSA21 RC804V-B EU RT.22700.011 RT.22700.008 ADAPTER 90W LITEON PA-1900-24AR ADAPTER 90W DELTA ADP-90SB - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 149
-1260DA CAPACITIVE BUTTON TM-01119-001 MODEM BOARD FOXCONN DELPHIAM5 V2H 1.5_3.3V Acer Part No. TU.23100.015 55.AR501.005 FX.22500.022 LAUNCH BOARD CABLE MEDIA BOARD CABLE TOUCHPAD BOARD CABLE USB BOARD CABLE BLUETOOTH BOARD CABLE AUDIO BOARD CABLE DC-IN CABLE 90W TV TUNER BOARD CABLE TOUCHPAD - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 150
Acer Part No. POWER CORD 7A 250V 2PIN KOREA 27.01518.531 POWER CORD 250V 10A 3PIN ISRAEL 27.01518.761 LOWER CASE W/MODEM CABLE&FAN .4" W/BACKLIGHT MODULE&ANTENNA LCD BEZEL 15.4" W/MICROPHONE LCD BRACKET W/HINGE LEFT LCD BRACKET W/HINGE RIGHT 60.AQE01.001 23.AR501.001 23.AR501.002 42.AR501 - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 151
SATA MALAYSIA ODD SONY SUPER-MULTI DRIVE 12.7MM TRAY DL 8X AD-7560S LF W/O BEZEL SATA ODD PLDS SUPER-MULTI DRIVE 12.7MM TRAY DL 8X DS-8A2S LF W/O BEZEL SATA KU.00801.021 KU.00805.044 KU.00807.059 KU.0080D.029 KU.0080D.034 KU.0080E.009 KU.0080F.001 FAN - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 152
Keyboard 142 No. Part Name and Description Acer ASPIRE BLACK) KEYBOARD 14_15KB-FV3 BLACK E89KS TURKISH (ASPIRE BLACK) KEYBOARD 14_15KB-FV3 BLACK E88KS THAILAND (ASPIRE BLACK) KEYBOARD 14_15KB-FV3 BLACK E89KS SWISS/G (ASPIRE BLACK) KEYBOARD 14_15KB-FV3 BLACK E89KS SWEDISH (ASPIRE BLACK) KEYBOARD - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 153
. Part Name and Description Acer Part No. KEYBOARD 14_15KB-FV3 BLACK E89KS NORWEGIAN (ASPIRE BLACK) KB.INT00.455 KEYBOARD 14_15KB-FV3 BLACK E88KS KOREAN (ASPIRE BLACK) KB.INT00.457 KEYBOARD 14_15KB-FV3 BLACK E93KS JAPANESE (ASPIRE BLACK) KB.INT00.458 KEYBOARD 14_15KB-FV3 BLACK E89KS ITALIAN - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 154
Category MAINBOARD MEMORY MISCELLANEOUS SCREW No. Part Name and Description Acer Part No. MAINBOARD AS5930G INTEL LF PGM45 ICH9 LF FOR MONTEVINA CPU WITH PR_ESATA MAINBOARD AS5930 INTEL LF GM45 ICH9 LF FOR MONTEVINA CPU WITH - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 155
Chapter 6 145 - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 156
and Configuration Aspire 5930/5930Z/5730Z Series Appendix A Model RO AS505 AAP 1ANW XMi AS505 AAP 1ANW XMi AS505 AAP 1ANW XMi AS505 AAP 1ANW XMi AS505 AAP 1ANW XMi AS505 AAP 1ANW XMi AS505 AAP 1ANW XMi Country India Indonesia Malaysia Philippines Singapore Thailand Vietnam Acer Part no - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 157
Mi AS505 AAP 1AWX Mi Country USA/ Canada Canadian French USA/ Canada Canadian French Australia/ New Zealand USA/ Canada ACLASpanish USA/ Canada Indonesia Malaysia Philippines Acer Part no Descriptio n CPU LX.AV 30J.00 1 AS5051AW XMi MCECF UMAC 2*512/120/ 6L/5R/ CB_bg_0.3 C_AN ATMK 36 LX.AV - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 158
1AWX Mi AS505 PA 1AWX Mi AS505 TWN 1AWX Mi AS505 TWN 2WXM i AS505 TWN 5WXM i AS505 China 1AWX Ci AS505 China 1AWX Ci Country Acer Part no Descriptio n CPU Thailand LX.AV 305.00 4 AS5051AW XMi XPHTH2 UMAC 1*512/120/ 6L/5R/ CB_bg_0.3 C_AN ATMK 36 Vietnam LX.AV 305 - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 159
1AWX Mi AS505 AAP 1AWX Mi AS505 AAP 1AWX Mi AS505 AAP 1AWX Mi Country GCTWN GCTWN GCTWN Australia/ New Zealand Singapore India Indonesia Philippines Malaysia Acer Part no Descriptio n CPU LX.AV 305.01 2 AS5051AW XMi XPHTC1 UMAC 1*512/120/ BT/6L/5R/ CB_bg_0.3 C_AN ATMK 36 LX.AV 305.01 - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 160
i AS505 AAP 2WXM i AS505 AAP 2WXM i AS505 AAP 2WXM i Country Thailand Vietnam Australia/ New Zealand Australia/ New Zealand India Indonesia Singapore Philippines Malaysia Acer Part no Descriptio n CPU LX.AV 30J.01 7 AS5051AW XMi MCETH1 UMAC 1*1G/120/ 6L/5R/ CB_bg_0.3 C_AN ATMK 36 LX.AV 30J - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 161
XMi AS505 AAP 1ANW XMi AS505 AAP 1ANW XMi AS505 AAP 1ANW XMi Country Thailand Vietnam Australia/ New Zealand India Vietnam Thailand Singapore India Indonesia Acer Part no Descriptio n CPU LX.AV 30J.00 9 AS5052WX Mi MCETH1 UMAC 1*1G/120/ 6L/5R/ CB_bg_0.3 C_AN ATTL5 0 LX.AV 30J.01 0 AS5052WX - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 162
1AWX Mi AS505 EMEA 1AWX Mi AS505 EMEA 1AWX Mi AS505 EMEA 1AWX Mi AS505 EMEA 1AWX Mi Country Philippines Malaysia Thailand Thailand Belgium Middle East Middle East Italy Spain Acer Part no Descriptio n CPU LX.AV 30C.0 11 AS5051AN WXMi LINPUSPH 1 UMAC 1*512/60/ 6L/5R/ CB_bg_0.3 C_AN ATMK 36 - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 163
Mi AS505 EMEA 1AWX Mi AS505 EMEA 1AWX Mi AS505 EMEA 1AWX Mi Country Eastern Europe Denmark France Germany Germany Holland Norway Russia Eastern Europe Acer Part no Descriptio n CPU LX.AV 30J.03 0 AS5051AW XMi MCECS5 UMAC 2*512/100/ 6L/ 5R_bg_0.3 C_AN ATMK 36 LX.AV 30J.02 4 AS5051AW XMi - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 164
AS505 EMEA 1AWX Mi AS505 EMEA 1AWX Mi AS505 EMEA 1AWX Mi AS505 EMEA 1AWX Mi AS505 EMEA 1AWX Mi AS505 EMEA 1AWX Mi Country Acer Part no Descriptio n CPU Slovenia/ Croatia LX.AV 30J.03 7 AS5051AW XMi MCESI1 UMAC 2*512/100/ 6L/ 5R_bg_0.3 C_AN ATMK 36 Portugal LX.AV 30J - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 165
Mi AS505 EMEA 1AWX Mi AS505 EMEA 1AWX Mi AS505 EMEA 1AWX Mi Country France Belgium Middle East Eastern Europe Germany Greece Israel Italy Denmark Acer Part no Descriptio n CPU LX.AV 30J.02 6 AS5051AW XMi MCEWFR1 1W UMAC 2*512/100/ 6L/ 5R_bg_0.3 C_AN ATMK 36 LX.AV 305.01 9 AS5051AW - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 166
AS505 EMEA 1AWX Mi AS505 EMEA 1AWX Mi AS505 EMEA 1AWX Mi AS505 EMEA 1AWX Mi AS505 EMEA 1AWX Mi AS505 EMEA 1AWX Mi Country Acer Part no Descriptio n CPU Holland LX.AV 305.02 0 AS5051AW XMi XPHNL1 UMAC 2*512/100/ 6L/ 5R_bg_0.3 C_AN ATMK 36 France LX.AV 305.02 - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 167
EMEA 1AWX Mi AS505 EMEA 1AWX Mi AS505 PA 2WXM i Country South Africa Norway Russia Sweden/ Finland France Italy UK UK USA/ Canada Canadian French Acer Part no Descriptio n CPU LX.AV 305.01 7 AS5051AW XMi XPHSA1 UMAC 2*512/100/ 6L/ 5R_bg_0.3 C_AN ATMK 36 LX.AV 305.02 4 AS5051AW XMi - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 168
Mi AS505 EMEA 1AWX Mi AS505 EMEA 1AWX Mi Country USA/ Canada Canadian French ACLASpanish ACLASpanish Australia/ New Zealand Malaysia Malaysia Sweden/ Finland Slovenia/ Croatia Holland Acer Part no Descriptio n CPU LCD DIMM DIMM HDD 1 1 2 (GB) ODD Wirele ss LAN Blueto oth VOIP Phone LX - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 169
AS505 AAP 3WXM i AS505 EMEA 1ANW XMi AS505 EMEA 1ANW XMi Country Russia Holland Russia Sweden/ Finland Slovenia/ Croatia Thailand Thailand Middle East Middle East Acer Part no Descriptio n CPU LX.AV 30J.05 2 AS5051AW XMi MCERU9 UMAC 1*512/100/ BT/6L/5R/ CB_bg_VP _0.3C_AN ATMK 36 LX.AV 30J - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 170
1ANW XMi AS505 EMEA 1AWX Mi AS505 EMEA 1AWX Mi AS505 EMEA 1AWX Mi AS505 TWN 2WXM i AS505 TWN 2WXM i AS505 EMEA 1AWX Mi Country Acer Part no Descriptio n CPU Middle East LX.AV 30C.0 20 AS5051AN WXMi LINPUSAR 7 UMAC 1*512/60/ BT/6L/ 5R_bg_0.3 C_AN ATMK 36 France LX.AV - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 171
AS505 EMEA 1AWX Mi AS505 EMEA 1AWX Mi AS505 EMEA 1AWX Mi AS505 EMEA 1AWX Mi AS505 EMEA 1AWX Mi AS505 EMEA 1AWX Mi Country Acer Part no Descriptio n CPU Switzerland LX.AV 30J.06 0 AS5051AW XMi MCESW8 UMAC 2*512/120/ 6L/5R/ CB_bg_0.3 C_AN ATMK 36 Portugal LX.AV 30J - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 172
AS505 EMEA 1AWX Mi AS505 EMEA 1AWX Mi AS505 EMEA 1AWX Mi AS505 EMEA 1AWX Mi AS505 EMEA 1AWX Mi AS505 EMEA 1AWX Mi Country Acer Part no Descriptio n CPU Holland LX.AV 30J.06 9 AS5051AW XMi MCENL6 UMAC 2*512/120/ 6L/ 5R_bg_0.3 C_AN ATMK 36 Italy LX.AV AS5051AW ATMK - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 173
Mi AS505 EMEA 1AWX Mi AS505 EMEA 1AWX Mi AS505 EMEA 1AWX Mi Country Eastern Europe Sweden/ Finland UK UK Turkey Italy UK France Germany Acer Part no Descriptio n CPU LX.AV 30J.06 8 AS5051AW XMi MCEPL7 UMAC 2*512/120/ 6L/ 5R_bg_0.3 C_AN ATMK 36 LX.AV 30J.06 7 AS5051AW XMi - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 174
AS505 EMEA 1AWX Mi AS505 EMEA 1AWX Mi AS505 EMEA 1AWX Mi Country Germany Middle East Denmark Belgium Eastern Europe UK UK Eastern Europe Spain Acer Part no Descriptio n CPU LX.AV 305.05 7 AS5051AW XMi XPHDE7 UMAC 2*512/120/ 6L/ 5R_bg_0.3 C_AN ATMK 36 LX.AV 305.06 1 AS5051AW XMi - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 175
AS505 EMEA 1AWX Mi AS505 AAP 1AWX Mi AS505 EMEA 1AWX Mi AS505 EMEA 1AWX Mi Country Greece Israel France Italy Eastern Europe Holland Malaysia Norway South Africa Acer Part no Descriptio n CPU LX.AV 305.05 4 AS5051AW XMi XPHEL1 UMAC 2*512/120/ 6L/ 5R_bg_0.3 C_AN ATMK 36 LX.AV 305.06 - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 176
AS505 EMEA 1AWX Mi AS505 EMEA 1AWX Mi AS505 EMEA 1AWX Mi AS505 EMEA 1AWX Mi AS505 EMEA 1ANW XMi AS505 EMEA 1AWX Mi Country Acer Part no Descriptio n CPU Russia LX.AV 305.04 9 AS5051AW XMi XPHRU2 UMAC 2*512/120/ 6L/ 5R_bg_0.3 C_AN ATMK 36 Sweden/ Finland LX.AV 305 - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 177
Model RO AS505 AAP 2NWX Mi Country India Acer Part no LX.AV 30C.0 26 Descriptio n AS5052N WXMi LINPUSIL1 UMAC 1*512/80/ BT/6L/5R/ CB_bg_0.3 C_AN CPU ATTL5 0 LCD DIMM DIMM 1 2 N14.1 SO512 N - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 178
Appendix A 168 - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 179
XP Home, Windows® XP Pro environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests. Regarding configuration, combination and test procedures, please refer to the Aspire 5930/5930Z/5730Z series Compatibility Test Report released by the Acer - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 180
Projector USB Port Test USB Keyboard/Mouse USB Speaker/Joystick USB Storage Drive USB Camera USB HUB and Others USB Printer/Scanner USB Flash Drive USB ODD 1394 Camera Access Point 802.11a Access Point 802.11g Access Point 802.11n Bluetooth Device 170 Specification Acer 211c 21", ViewSonic G220F - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 181
1394 Interface Cardbus (IFC-ILCB/DV) USB2.0 Card IBM EtherJet CardBus Adapter 10/100 Wireless Lan Card (Not recommended for wireless ready model) Cisco NETGEAR Wireless LAN card 802.11a ISDN Card Toshiba Type B for Bluetooth 128K ISDN Card GPRS Card Vodafone QL1ACC-21581 3G/GPRS card Sony - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 182
172 Appendix B - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 183
you convenient and valuable support resources whenever you need them. In the Technical Information section you can download information on all of Acer's Notebook, Desktop and Server models including: K Service guides for all models K User's manuals K Training materials K Bios updates K Software - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 184
174 Appendix C - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 185
51 fpc cable 106 FRU (Field Replaceable Unit) List 135 H Hard disk 33 Hard Disk Drive Module 66 HDD 33 Hibernation mode hotkey 17 Hot Keys 15 I Indicators 12 Intermittent Problems 129 J Jumper and Connector Locations 131 Top View 131 K Keyboard 35, 72 Keyboard or Auxiliary Input Device Check 112 - Acer Aspire 4730ZG | Aspire 5730ZG/5930/5930G Service Guide - Page 186
Notebook Manager hotkey 17 num lock on indicator 12 O Online Support Information 173 P Panel 5 Bottom 11 left 5 PC Card 12 Power System Check 113 Battery Pack 115 Power Adapter 115 Troubleshooting 111 176 U Undetermined Problems 130 utility BIOS 39-51 V view left 8 rear 10 right 8 W Windows 2000