Acer Aspire 5650 Service Guide
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- Acer Aspire 5650 | Service Guide - Page 1
Aspire 5650/TravelMate 4260 Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN - Acer Aspire 5650 | Service Guide - Page 2
Revision History Please refer to the table below for the updates made on Aspire 5650/TravelMate 4260 service guide. Date Chapter Updates II - Acer Aspire 5650 | Service Guide - Page 3
, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically - Acer Aspire 5650 | Service Guide - Page 4
additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions. Gives precautionary measures to avoid possible hardware or software problems. Reminds you to do specific actions relevant to the accomplishment of procedures. IV - Acer Aspire 5650 | Service Guide - Page 5
Preface Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market - Acer Aspire 5650 | Service Guide - Page 6
VI - Acer Aspire 5650 | Service Guide - Page 7
channel support ) Display and graphics T 15.4" WXGA color TFT LCD, 1280 x 800 pixel resolution, supporting simultaneous multi-window viewing via Acer GridVistaTM T 15" XGA color TFT LCD, 1024x 768 pixel resolution T NVIDIA® GeForce® Go 7600 (G73M) graphics with 128/256 MB (256 MB for Aspire 5650) of - Acer Aspire 5650 | Service Guide - Page 8
Wi-Fi CERTIFIEDTM solution, supporting Acer SignalUpTM wireless technology T WPAN: integrated Bluetooth® 2.0+EDR Power subsystem T ACPI 1.0b power management standard: supports Standby and Hibernation power-saving modes T 71 W 8-cell, 59.2W 8-cell or 44 W 6-cell Li-ion battery pack T 2-hour rapid - Acer Aspire 5650 | Service Guide - Page 9
T Modem (RJ-11) port T DC-in jack for AC adaptor Environment T Temperature: toperating: 5 ° C to 35 ° C tNon-operating: -20 ° C to 65 ° C T Humidity (non-condensing): toperating: 20%~80% tNon-operating: 20%~80% Chapter 1 3 - Acer Aspire 5650 | Service Guide - Page 10
System page 18,19,20,21 New Card Socket page 29 LAN(GbE) BCM5789 page 26 MINI CARD x2 page 28 USB conn x4 35 EC I/O Buffer page 33 Int.KBD page 33 BIOS page 33 CIR page 34 Super I/O SMsC LPC47N207 page ,56 Switch/B Conn. USB port4, 6 page 42 CD-PLAY/B Conn. page 42 MEDIA/B Conn. page 42 ENE - Acer Aspire 5650 | Service Guide - Page 11
1 JP1 2 SW1 3 JP3 4 JP2 5 JP6 6 JP7 7 JP43 8 SW4 9 SW6 LCD Connector Lid Switch MDC Connector Power Button Connector Media Board Connector Touchpad Board Connector SIM Card Connector Touchpad Right Button Touchpad Left Button 10 SW7 11 SW2 12 SW5 13 SW3 14 JP13 15 JP12 16 JP9 17 IR1 18 JP8 - Acer Aspire 5650 | Service Guide - Page 12
JP17 Mini Card Connector 9 JP22 DDRII so-DIMM Socket 10 JP21 DDRII so-DIMM Socket 11 J3 Clear CMOS Jumper 12 JP24 ODD Connector 13 PJP1 Battery Connector Microphone-in Jack CIR Module Wireless LAN Switch Bluetooth and 3G Switch South Bridge Chipset Mini Card Connector IEEE 1394 Connector 5 - Acer Aspire 5650 | Service Guide - Page 13
Jumper Board Layout Switch Board Top View SW1 SW2 SW3 SW4 SW5 SW6 SW7 Label Description Arcade/TV tuner switch Volume Up switch Volume Down switch Play/Pause switch Stop switch Forward/Next switch Backward/Previous switch Media Board Top View SW1 SW2 SW3 SW4 SW5 Label Description Power Button - Acer Aspire 5650 | Service Guide - Page 14
Media Board Bottom View Label JP3 JP2 JP6 JP5 JP4 JP7 Description USB Connector USB Connector RF INe Connector RF Cable Connector AV IN Connector Board to Main Board Connector LS-2923P Power Board Top View Label JP1 Description SIM Card Connector 8 Chapter 1 - Acer Aspire 5650 | Service Guide - Page 15
Jumper Setting Label J3 Description Clear CMOS Jumper Note: J3 locates at the bottom side of the main board as the red circle highlighted. Chapter 1 9 - Acer Aspire 5650 | Service Guide - Page 16
Your Acer Notebook tour After knowing your computer features, let us show you around your new TravelMate computer. Front view Aspire 5610: # 1 2 3 4 5 button. Comfortable support area for our hands when you use the computer. Internal microphone for sound recording. For use with Acer Arcade and - Acer Aspire 5650 | Service Guide - Page 17
. The left and right buttons function like the left and right mouse buttons; the center button serves as a 4-way scroll button. Comfortable support area for our hands when you use the computer. Internal microphone for sound recording. Buttons for launching frequently used programs. Light-Emitting - Acer Aspire 5650 | Service Guide - Page 18
View Aspire 5650: # 1 2 3 4 5 # Item # Item Description Description Icon Item Description Speakers Left and right speakers deliver stereo audio output. Bluetooth® Enable/disable Bluetooth function. communication button/ Indicates the status of Bluetooth- indicator communications. 3G - Acer Aspire 5650 | Service Guide - Page 19
jack Accepts audio line-in devices (e.g., audio CD player, stereo walkman). 9 Headphones/ Connects to audio line-out devices (e.g., speakers/line-out jack speakers, headphones). with S/PDIF support 10 Latch Locks and release the lid. Left View Aspire 5650/TravelMate 4260: Chapter 1 13 - Acer Aspire 5650 | Service Guide - Page 20
Stick (MS), Memory Stick PRO (MS PRO), MultiMediaCard (MMC), Secure Digital (SD), xD-Picture Card (xD). 7 8 9 14 4-pin IEEE 1394 port PC Card slot Connects to IEEE 1394 devices. Note: A 4-pin socket is used for laptop. The 6-pin socket is commonly found on desktop. As to 9-pin connector, it is - Acer Aspire 5650 | Service Guide - Page 21
10 Right View Aspire 5650: PC Card slot eject button Ejects the PC Card from the slot. # 1 2 3 Item Slot-load optical drive Optical disk access indicator Slot-loaded optical drive eject button TravelMate 4260: Description Internal optical drive; accepts CDs or DVDs. Lights up when the optical - Acer Aspire 5650 | Service Guide - Page 22
S-video input. 7 External display Connects to a display device(e.g., (VGA) port external monitor, LCD projector). # Icon Item Description 8 DVI-D port Supports digital video connections. 9 TravelMate 4260: Ventilation slots Enable the computer to stay cool, even after prolonged use. 16 - Acer Aspire 5650 | Service Guide - Page 23
). # Icon Item Description 6 DVI-D port Supports digital video connections. 7 Ventilation slots Base view Aspire 5650/TravelMate 4260: Enable the computer to stay cool, even after prolonged use. # Item Description # 1 2 Item Battery lock Battery bay 3 Hard disk bay Description Locks - Acer Aspire 5650 | Service Guide - Page 24
Acer DASP (Disk Anti- Protects the hard disk drive from shocks Shock Protection) and bumps. (for TravelMate 4260 only) 5 Memory compartment Houses the computer's main memory. 6 Ventilation slots and Release the battery Aspire 5650: TravelMate 4260: The power, battery and wireless - Acer Aspire 5650 | Service Guide - Page 25
"and one user-programmable button. Press " " to run the Acer Empowering Technology. The mail and Web browser buttons are pre-set to email and Internet programs, but can be reset by users. To set the Web browser, mail and programmable buttons, run the Acer Launch Manager. Aspire 5650: Chapter 1 19 - Acer Aspire 5650 | Service Guide - Page 26
TravelMate 4260: Launch key P P Web browser Mail Default application User-programmable User-programmable Acer Empowering Technology (user-programmable) Internet browser (user-programmable) Email application (user-programmable) 20 Chapter 1 - Acer Aspire 5650 | Service Guide - Page 27
has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and twelve function keys. Lock Keys and embedded numeric keypad The keyboard has three lock keys which you can toggle on and off. Aspire 5650: TravelMate 4260: Lock Key Caps Lock Num lock + Scroll lock - Acer Aspire 5650 | Service Guide - Page 28
Windows Keys The keyboard has two keys that perform Windows-specific functions. Key Windows the My Computer window + Opens Help and Support. + Opens the BIOS utility. To activate hot keys, press and hold the key before pressing the other key in the hotkey combination. Aspire 5650 - Acer Aspire 5650 | Service Guide - Page 29
-F1 Fn-F2 Icon Function Hot key help Description Displays help on hot keys. Acer eSetting Launches the Acer eSettings in Acer eManager. Fn-F3 Fn-F4 Acer ePowerManagement Launches the Acer ePowerManagement in Acer eManager. Sleep Puts the computer in Sleep mode. Fn-F5 Fn-F6 Fn-F7 Display - Acer Aspire 5650 | Service Guide - Page 30
at the upper-center and/or bottom-right of your keyboard. To type: Aspire 5650: TravelMate 4260: The Euro symbol 1. Open a text editor or word NOTE: This function varies by the operating system version. NOTE: Some fonts and software do not support the Euro symbol. Please refer to www.microsoft - Acer Aspire 5650 | Service Guide - Page 31
Acer eSettings Management accesses system information and adjusts settings easily. T Acer eNet Management hooks up to location-based networks intelligently. T Acer ePower Management extends battery select the Help function. Acer eDataSecurity Management Acer eDataSecurity Management is handy file - Acer Aspire 5650 | Service Guide - Page 32
file; the supervisor password and the filespecific password. The supervisor password is a "master" password that can decrypt any file on your system; the file-specific password will be used to encrypt files by default, or you can choose to enter your own filespecific password when encrypting a file - Acer Aspire 5650 | Service Guide - Page 33
card readers, IEEE 1394 disk drives and any other removable disk drives that can be mounted as a file system when plugged into the system. T Optical drive devices - includes any kind of CD notebook to an Acer Customer Service Center. Be sure to remember or write down your password. Chapter 1 27 - Acer Aspire 5650 | Service Guide - Page 34
your Acer notebook. It provides you with the following options to enhance overall system performance: T Memory optimization - releases unused memory and check usage. T Disk optimization - removes unneeded items and files. T Speed optimization - improves the usability and performance of your Windows - Acer Aspire 5650 | Service Guide - Page 35
on your system's HDD. User-created backups are stored on D:\ drive. Acer eRecovery Management provides you with: T Password protection. T Recovery of applications and drivers. T Image/data backup: T Back up to HDD (set recovery point). T Back up to CD/DVD. T Image/data recovery tools: T Recover - Acer Aspire 5650 | Service Guide - Page 36
to inspect hardware specifications and to monitor the system health status. Furthermore, Acer eSettings Management enables you to optimize your Windows operating system, so your computer runs faster, smoother and better. Acer eSettings Management also: T Provides a simple graphical user interface - Acer Aspire 5650 | Service Guide - Page 37
automatically detects the best settings for a new location, while offering you the freedom to manually adjust the settings to match your needs, simply by right-clicking on the icon in the taskbar. Acer eNet Management can save network settings for a location to a profile, and automatically apply - Acer Aspire 5650 | Service Guide - Page 38
Acer Mode The default setting is "Maximum Performance." You can adjust CPU speed, LCD brightness and other settings, or click on buttons to turn the following functions on/off: Wireless LAN, Bluetooth, CardBus, Memory Card used for mains (AC) or battery mode. 4. Choose which power options best fit - Acer Aspire 5650 | Service Guide - Page 39
You can also click "Advanced Settings" to: T Set alarms. T Re-load factory defaults. T Select what actions will be taken when the cover is closed, and set passwords for accessing the system after Hibernation or Standby. T View information about Acer ePower Management. Chapter 1 33 - Acer Aspire 5650 | Service Guide - Page 40
Acer ePresentation Management Acer ePresentation Management lets you select from two of the most common projector resolutions: XGA and SVGA. 34 Chapter 1 - Acer Aspire 5650 | Service Guide - Page 41
Intel AC97 CNR Specification, WfM 2.0, PXE 2.1, Boot Integrity Service Application Program Interface (BIS) 1.0, PC99a and Mobile PC2001 Compliant, Intel (R) SpeedStep Technology, Legacy 1394 Device support, DMI 2.0, PS/2 keyboard and mouse Set by setup manual Specification Built-in CPU 2MB for Intel - Acer Aspire 5650 | Service Guide - Page 42
some system memory configurations. You may combine DIMMs with various capacities to form other combinations. On above table, the configuration of slot 1 and slot 2 could be reversed. LAN Interface Item Chipset Supports LAN protocol LAN connector type LAN connector location Features Specification - Acer Aspire 5650 | Service Guide - Page 43
speed data rate) Bluetooth 2.0 USB 1.1 Mini-USB Wireless Module 802.11b/g (optional device) Item Chipset Data throughput Protocol Interface Specification Built-in ICH7-M 11~54 Mbps 802.11b+g Mini-PCI type II (What does PCI Bus means on the system block diagram?) Hard Disk Drive Interface Item - Acer Aspire 5650 | Service Guide - Page 44
DVD-RW, DVD-RAM (2.6GB, 4.7GB) CD: CD-DA, CD-ROM, CD-ROM XA, CD-R, CD-RW Photo (Multisession) Video CD, CD-Extra, (CD+), CD-test Load: Manual Release: (a) Electrical Release (Release Button) (b) Release by ATAPI command (c) Emergency Release 5 V +/- 5% (Operating) Specification LITEON SOSW-833S - Acer Aspire 5650 | Service Guide - Page 45
CD 8/16-bit, mono/stereo All DACs support 44.1k/48k/96k/192kHz sample rate All ADCs support 44.1k/48k/96kHz sample rate 16/20/24-bit S/PDIF-OUT supports Interface Specification Built-in Intel® 945GM for UMA models NVIDIA® GeForceTM Go 7600 for discrete models 128MB/256MB (256MB for Aspire 5650 only - Acer Aspire 5650 | Service Guide - Page 46
Windows logo key Internal & external keyboard work simultaneously Battery Item Vendor & model name Battery Type Pack capacity Number of battery cell Package configuration 40 Specification 3 Three on the right side Enable/Disable by BIOS Setup ENE CB714 Type-II One type-II Left panel No ZV support - Acer Aspire 5650 | Service Guide - Page 47
Battery Item Normal voltage Charge voltage Specification 14.8V 16.8+-0.2v LCD 14.1" inch Item Vendor & model name Screen Diagonal (mm) Active Area (mm) Display resolution (pixels) Pixel Pitch Pixel Arrangement Display Mode Typical White Luminance (cd/m2) also called Brightness Luminance Uniformity - Acer Aspire 5650 | Service Guide - Page 48
AC Adaptor Item Input rating Maximum input AC current Inrush current Efficiency System Power Management ACPI mode Mech. Off (G3) Soft Off (G2/S5) Working (G0/S0) Suspend to RAM (S3) Save to Disk (S4) Specification 90V AC to 264V AC, 47Hz to 63Hz 1.7A 220A@115VAC 220A@230VAC 82% min. @115VAC input - Acer Aspire 5650 | Service Guide - Page 49
your computer's BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4 Troubleshooting when problem arises. To - Acer Aspire 5650 | Service Guide - Page 50
Navigating the BIOS Utility There are six menu options: Info., Main, System Devices, Security, Boot, and Exit. Follow these instructions: T To choose a menu, use the cursor left/ parameters are found in the Item Specific Help part of the screen. Read this carefully when making changes to parameter values - Acer Aspire 5650 | Service Guide - Page 51
: Genunie Intel (R) CPU 1.66GHz HDD Model Name : HDD Serial Number : ATAPI Model Name : None ATAPI Serial Number : None BIOS Version: VGA BIOS Ver V1.10 Intel V1256 Serial Number Asset Tag Number Produce Name Manufacturer Name: UUID: xxxxxxxxxxxxxxxxxxxxxx N/A Aspire 5650/TravelMate 4260 Acer - Acer Aspire 5650 | Service Guide - Page 52
Memory: Video Memory Quiet Boot: Power on display: Network boot F12 Boot Menu D2D Recovery Item Specific Help [22:03:28] [01/23/2006] , , or 640 KB selects field. Shows system base memory size XXXMB Shows extended memory size [128MB] VGA memory size [Enabled] [Auto - Acer Aspire 5650 | Service Guide - Page 53
in boldface are the default and suggested parameter settings. Parameter System Time System Date System Memory Extended Memory VGA Memory Quiet Boot Power on display Network Boot F12 Boot Menu D2D Recovery Description Format/Option Sets the system time. The hours are displayed Format: HH:MM:SS - Acer Aspire 5650 | Service Guide - Page 54
hardware devices. It also provides advanced settings of the system. PhoenixBIOS Setup Utility Information Main Advanced Security Boot Exit Infrared Port (FIR) [Enabled] Item Specific No configuration [Enabled]: User configuration [Auto]: BIOS or OS chooses configuration (OS Controlled) - Acer Aspire 5650 | Service Guide - Page 55
: HDD Password Is: Set Supervisor Password Set User Password Set Hdd Password Password on Boot Clear Clear Clear [Enter] [Enter] [Enter] [Disabled] Item Specific Help Supervisor Password controls accesses of the whole setup utility. It can be used to boot up when Password on boot is enabled. F1 - Acer Aspire 5650 | Service Guide - Page 56
to set the supervisor password. When set, this password protects the BIOS Setup Utility from unauthorized access. The user can not either enter the When you are prompted to enter a password, you have three tries before the system halts. Don't forget your password. If you forget your password, you may - Acer Aspire 5650 | Service Guide - Page 57
have changed the settings, press u to save the changes and exit the BIOS Setup Utility. Changing a Password 1. Use the w and y keys to highlight . 6. When you are done, press u to save the changes and exit the BIOS Setup Utility. If the verification is OK, the screen will display as following. The - Acer Aspire 5650 | Service Guide - Page 58
If the new password and confirm new password strings do not match, the screen will display the following message. 52 Chapter 2 - Acer Aspire 5650 | Service Guide - Page 59
the CD-ROM in module bay. PhoenixBIOS Setup Utility Information Main Advanced Security Boot Exit Boot priority order: 1: IDE 0: TOSHIBA MK6025GAS-(PM) 2: IDE 1: MATSHITADVD-RAM UJ-845S 3: IDE 2: 4: USB FDD: 5: PCI LAN: Broadcom MBA 6: USB HDD: 7: USB KEY: 8: USB CDROM: Item Specific - Acer Aspire 5650 | Service Guide - Page 60
Utility Information Main Advanced Security Boot Exit Exit Saving Changes Exit Disarding Changes Load Setup Defaults Discard Changes Save Changes Item Specific Help Exit System Setup and save your changes to CMOS. F1 Help Esc Exit ↑ ↓ Select Item ← → Select Menu F5/F6 Change Values Enter - Acer Aspire 5650 | Service Guide - Page 61
corrupted. Use the Phlash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the Phlash utility. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the - Acer Aspire 5650 | Service Guide - Page 62
56 Chapter 2 - Acer Aspire 5650 | Service Guide - Page 63
on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: for preventing electrostatic discharge T Small Philips screw driver T Philips screwdriver T Plastic flat head screw driver T Tweezers NOTE: The screws for the - Acer Aspire 5650 | Service Guide - Page 64
General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. 3. Remove the battery pack. 58 Chapter 3 - Acer Aspire 5650 | Service Guide - Page 65
disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in that order. Start Battery Pack B*1 D*1 System Fan B*4 Thermal - Acer Aspire 5650 | Service Guide - Page 66
LCD Module B*4 LCD Bezel G*1 for 15" G*2 for 15.4" LCD Inverter B*2 LCD Panel G*2 for 15.4" Wireless Antenna Set LCD Assembly LCD Cable F*8 (4 on left; 4 on right) LCD Bracket Sets Screw List Item Description A SCREW M2.5*3(NL) B SCREW M2.5*6(NL) C SCREW M2.5* - Acer Aspire 5650 | Service Guide - Page 67
Removing the Battery Pack 1. Slide the battery latch then remove the battery. Chapter 3 61 - Acer Aspire 5650 | Service Guide - Page 68
Pull the HDD module outwards to disconnect the HDD module from the main board. 4. Take out the HDD module carefully. Removing the Memory/System Fan/Thermal Module/CPU 1. Remove the six screws fastening the thermal door. (M2.5*15(NL) for red circle; M2*3(NL) for yellow circle) 2. Detach the thermal - Acer Aspire 5650 | Service Guide - Page 69
fan. 7. Take out the system fan from the main unit. 8. Remove the four screws fastening the thermal module. 9. Then detach the thermal module carefully. 10. Use a flat-headed screwdriver to release the CPU lock (Turn anti-clockwise). 11. Detach the CPU from the CPU socket carefully. 12. Tear off - Acer Aspire 5650 | Service Guide - Page 70
14. Remove the screw holding the mini cover. 15. Detach the mini cover from the main unit. Removing the ODD Module 1. First, remove the screw fastening the ODD module as shown. 2. Push the ODD module outwards then remove it. Removing the LCD Module 1. Open the LCD module as shown (See the left and - Acer Aspire 5650 | Service Guide - Page 71
5. Disconnect the keyboard cable from the main board. 6. Turn over the notebook, remove two screws fastening the LCD module on the bottom. 7. Then turn the notebook to the front side. Take out the antenna then disconnect the LCD cable (See the middle and the right images). 8. Remove four screws - Acer Aspire 5650 | Service Guide - Page 72
board. 7. Take out the media board cable from the lower case as shown. 8. Detach the media board from the upper case carefully. NOTE: Only Aspire 5650 series have media board. 9. Tear off the mylar on top of the touchpad bracket. 10. Remove the screws holding the touchpad bracket. 11. Then detach - Acer Aspire 5650 | Service Guide - Page 73
12. Disconnect the touchpad FFC. 13. Then remove the touchpad FFC from the touchpad. 14. Detach the touchpad from the upper case. Disassembling the Lower Case Assembly 1. Detach the switch board from the main board. 2. Remove the screw fastening the modem board. 3. Disconnect the modem board from - Acer Aspire 5650 | Service Guide - Page 74
7. Remove the screw fastening the main board to the lower case. 8. Pull the lower case outwards as the image shows and detach the main board from the lower case carefully. 9. Take out the microphone from the lower case. 10. Remove the two screws fastening the speaker set. 11. Take out the speaker - Acer Aspire 5650 | Service Guide - Page 75
bezel. 3. Then detach the LCD bezel from the LCD module. 4. Remove the screw fastening the LCD inverter. 5. Take out the LCD inverter from the LCD cover, then disconnect the LCD cable from the inverter. 6. Disconnect the LCD power cable on the other side. 7. Remove the two screws fastening the LCD - Acer Aspire 5650 | Service Guide - Page 76
12. Remove the four screws holding the LCD left bracket. 13. Remove the LCD left bracket. 70 Chapter 3 - Acer Aspire 5650 | Service Guide - Page 77
Disassembling the External Modules Disassembling the HDD Module 1. Remove two screws hodling the HDD bracket on one side. 2. Remove another two screws fastening the HDD bracket on the other side. 3. Detach the HDD from the HDD bracket. Disassembling the ODD Module 1. Remove the three screws holding - Acer Aspire 5650 | Service Guide - Page 78
72 Chapter 3 - Acer Aspire 5650 | Service Guide - Page 79
Chapter 4 Troubleshooting Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as - Acer Aspire 5650 | Service Guide - Page 80
the diagnostics diskette and start the diagnostics program. 2. See if CD-ROM Test is passed when the program runs to CD-ROM Test. 3. Follow the instructions in the message window. If an error occurs, reconnect the connector on the System board. If the error still remains: 1. Reconnect the external - Acer Aspire 5650 | Service Guide - Page 81
the instructions in the message window. NOTE: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error. Power System Check To verify the symptom of the problem, power on the computer using each of the following power sources: 1. Remove the battery pack - Acer Aspire 5650 | Service Guide - Page 82
2. If the voltage is within the range, do the following: T Replace the System board. T If the problem is not corrected, see "Undetermined Problems" on page 90. T If the voltage is not correct, go to the next the operational charge does not work, see "Check the Battery Pack" on page 77. 76 Chapter 4 - Acer Aspire 5650 | Service Guide - Page 83
. 3. Replace the system board. After you use the touchpad, the pointer drifts on the screen for a short time. This self-acting pointer movement can occur when a slight, steady pressure is applied to the touchpad pointer. This symptom is not a hardware problem. No service actions are necessary if - Acer Aspire 5650 | Service Guide - Page 84
POST. Some of them display information about a hardware device, e.g., the amount of memory installed. Others may indicate a problem with a device, such as the way it has been configured. NOTE: If the system fails after you make changes in the BIOS Setup Utility menus, reset the computer, enter - Acer Aspire 5650 | Service Guide - Page 85
Messages Equipment Configuration Error Causes: 1. CPU BIOS Update Code Mismatch 2. IDE Primary BIOS Setup Utility. Shadow RAM Failed at offset: nnnn BIOS ROM System board System RAM Failed at offset: nnnn DIMM System board Extended RAM Failed at offset: nnnn DIMM System board System battery - Acer Aspire 5650 | Service Guide - Page 86
- Cache disabled System board CPU ID: System board DMA Test Failed DIMM System board Software NMI Failed DIMM System board Fail-Safe Timer NMI Failed DIMM System board Device Address Conflict Run "Load Default Settings" in BIOS Setup Utility. RTC battery System board Allocation Error - Acer Aspire 5650 | Service Guide - Page 87
No beep, power-on indicator turns on and LCD is blank. Power source (battery pack and power adapter). See "Power System Check" on page 75.. Reconnect the LCD connector Hard disk drive LCD inverter ID LCD cable LCD Inverter LCD System board No beep, power-on indicator turns on and LCD is blank. But - Acer Aspire 5650 | Service Guide - Page 88
xxxx of low byte of memory bus Enable cache before system BIOS shadow RAM failure on data bits xxxx of high byte of memory bus Test CPU bus-clock frequency Initialize Phoenix Dispatch Manager Warm start shut down Shadow system BIOS ROM Autosize cache Advanced configuration of chipset registers Load - Acer Aspire 5650 | Service Guide - Page 89
(optional) Shadow video BIOS ROM Display BIOS copyright notice Display CPU type and speed Initialize EISA board Test keyboard Set key click if enabled Test for unexpected interrupts Initialize POST display service Display prompt "Press F2 to enter SETUP" Disable CPU cache Test RAM between 512 and - Acer Aspire 5650 | Service Guide - Page 90
Build MPTABLE for multi-processor boards Install CD ROM for boot Clear huge ES segment Management Initialize security engine (optional) Enable hardware interrupts Determine number of ATA and SCSI drives errors POST done- prepare to boot operating system One short beep before boot Terminate QuietBoot - Acer Aspire 5650 | Service Guide - Page 91
POST Routine Description Unknown interrupt Initialize the chipset Initialize the bridge Initialize the CPU Initialize the system timer Initialize system I/O Check force recovery boot Checksum BIOS ROM Go to BIOS Set Huge Segment Initialize Multi Processor Initialize OEM special code Initialize PIC - Acer Aspire 5650 | Service Guide - Page 92
off or on, but system runs correctly Reconnect the inverter board Inverter board System board Power-Related Symptoms Symptom / Error Power shuts down during operation The system doesn't power-on. The system doesn't power-off. Action in Sequence Power source (battery pack and power adapter). See - Acer Aspire 5650 | Service Guide - Page 93
BIOS Setup Utility to execute "Load Default Settings, then reboot system. DIMM System board Speaker-Related Symptoms Symptom / Error In Windows, multimedia programs, no sound comes from the computer. Internal speakers make noise or emit no sound. Audio driver Speaker System board Speaker System - Acer Aspire 5650 | Service Guide - Page 94
Action in Sequence Battery fuel gauge in Windows doesn't go higher than 90%. Remove battery pack and let it cool for 2 hours. Refresh battery (continue use battery until power off, then charge battery). Battery pack System board System hangs intermittently. Reconnect hard disk/CD-ROM drives - Acer Aspire 5650 | Service Guide - Page 95
to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: 1. Run the advanced diagnostic test for the system board in loop - Acer Aspire 5650 | Service Guide - Page 96
all of the following devices: T Non-Acer devices T Printer, mouse, and other external devices T Battery pack T Hard disk drive T DIMM T CD-ROM/Diskette drive Module T PC Cards 4. Power-on the computer. 5. Determine if the problem has changed. 6. If the problem does not recur, reconnect the removed - Acer Aspire 5650 | Service Guide - Page 97
5 1 JP1 2 SW1 3 JP3 4 JP2 5 JP6 6 JP7 7 JP43 8 SW4 9 SW6 LCD Connector Lid Switch MDC Connector Power Button Connector Media Board Connector Touchpad Board Connector SIM Card Connector Touchpad Right Button Touchpad Left Button 10 SW7 11 SW2 12 SW5 13 SW3 14 JP13 15 JP12 16 JP9 17 IR1 18 JP8 - Acer Aspire 5650 | Service Guide - Page 98
JP17 Mini Card Connector 9 JP22 DDRII so-DIMM Socket 10 JP21 DDRII so-DIMM Socket 11 J3 Clear CMOS Jumper 12 JP24 ODD Connector 13 PJP1 Battery Connector Microphone-in Jack CIR Module Wireless LAN Switch Bluetooth and 3G Switch South Bridge Chipset Mini Card Connector IEEE 1394 Connector 5 - Acer Aspire 5650 | Service Guide - Page 99
Jumper Board Layout Switch Board Top View SW1 SW2 SW3 SW4 SW5 SW6 SW7 Label Description Arcade/TV tunver switch Volume Up switch Volume Down switch Play/Pause switch Stop switch Forward/Next switch Backward/Previous switch Media Board Top View SW1 SW2 SW3 SW4 SW5 Label Description Power - Acer Aspire 5650 | Service Guide - Page 100
Media Board Bottom View Label JP3 JP2 JP6 JP5 JP4 JP7 Description USB Connector USB Connector RF INe Connector RF Cable Connector AV IN Connector Board to Main Board Connector LS-2923P Power Board Top View Label JP1 Description SIM Card Connector 94 Chapter 5 - Acer Aspire 5650 | Service Guide - Page 101
Jumper Setting Label J3 Description Clear CMOS Jumper Note: J3 locates at bottom side of the main board as the red circle highlighted. Chapter 5 95 - Acer Aspire 5650 | Service Guide - Page 102
96 Chapter 5 - Acer Aspire 5650 | Service Guide - Page 103
the FRU (Field Replaceable Unit) list in global configurations of Aspire 5650/ Travelmate 4260. Please refer to this chapter whenever ordering for , it will not be noted on the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code from - Acer Aspire 5650 | Service Guide - Page 104
Exploded Diagram 98 Chapter 6 - Acer Aspire 5650 | Service Guide - Page 105
Aspire 5650 FRU List Image ADAPTER BATTERY BOARDS No. Part Name and Description Acer PN N/A ADAPTER 90W 3PIN DELTA ADP- 90SB BBAC N/A ADAPTER 90W 3PIN LITEON PA- 1900-04LR N/A ADAPTER 90W 3PIN LISHIN SLS0202C19A20LF AP.09001.003 AP.09003.006 AP.09006.004 BATTERY LI-ION 8 CELLS 4800MAH - Acer Aspire 5650 | Service Guide - Page 106
Aspire 5650 FRU List Image No. Part Name and Description EXPRESS CARD SWITCH BOARD W/O TV AS/TM Acer PN 55.TAVV5.003 55.TAVV5.001 CABLE SWITCH BOARD W/TV AS 55.ABVV5.001 TV TUNER - M103 ANALOG TV TUNER - M104 ANALOG TV TUNER - - Acer Aspire 5650 | Service Guide - Page 107
Aspire 5650 FRU List Image No. CASE/COVER/BRACKET ASSEMBLY Part Name and Description POWER CORD SOUTH AFRICA 3 PIN POWER CORD KOERA 3 PIN POWER CORD ISRAEL 3 PIN POWER CORD INDIA 3 PIN POWER CORD TWN 3 PIN MIDDLE COVER AS Acer CASE W/ ALL LOWER CASE LGA W/CARD 1394 FIR DVI W/O TV LOWER CASE - Acer Aspire 5650 | Service Guide - Page 108
Aspire 5650 FRU List Image No. Part Name and Description T/P BRACKET Acer PN 33.TAVV5.001 COMMUNICATION MODULE CPU/PROCESSOR COMBO DRIVE WIRELESS ANTENNA 15 IN. WIRELESS ANTENNA 15.4 IN. 50.TAVV5.011 50.TAVV5.012 CPU INTEL YONAH FSB-667 DUAL CORE 2.16G 2M CPU INTEL YONAH FSB-667 DUAL CORE 2. - Acer Aspire 5650 | Service Guide - Page 109
Aspire 5650 FRU List Image No. Part Name and Description HDD BRACKET Acer PN 33.TAVV5.003 KEYBOARD KEYBOARD CHINESE AS KB.ASP07.001 LCD KEYBOARD THAILAND AS KEYBOARD HEBREW AS 016 KB.ASP07.013 KB.ASP07.010 KB.ASP07.022 ASSY LCD MODULE 15 IN. XGA AS FOR WIRELESS 6M.A93V7.001 Chapter 6 103 - Acer Aspire 5650 | Service Guide - Page 110
Aspire 5650 FRU List Image No. Part Name and Description LCD 15 IN. XGA AUO (B150XG02. V4) LF Acer PN LK.15005.010 LCD 15 IN. XGA QDI QD15XL06 V.3 LF LCD 15 IN. XGA LG LP154X08-TLA2 LF LCD 15 IN. XGA CMO N150X3-L09 Rev. C1 LF LCD 15 IN. XGA SAMSUNG LTN150XB-L03-V LF INVERTER - Acer Aspire 5650 | Service Guide - Page 111
Aspire 5650 FRU List Image MAINBOARD No. Part Name and Description Acer PN ASSY LCD MODULE 15.4 WXGA AS FOR WIRELESS LCD V.9 LCD 15.4 WXGA GLARE CMO N154I1-L0C Rev. C1 LCD 15.4 WXGA GLARE QDI QD15TL07-02 INVERTER BOARD - 15.4 IN. LCD PANEL 15.4 IN. WITH LOGO W/ 15.4 ANTENNA AS LCD BEZEL - Acer Aspire 5650 | Service Guide - Page 112
Aspire 5650 FRU List Image No. PCMCIA SLOT/PC CARD SLOT MEMORY Part Name and Description MAINBOARD 945PM DISCRETE SATA G73M GLAN 128M W/CARD DVI W/O CPU MEMORY MAINBOARD 945PM DISCRETE SATA G73M GLAN 256M W/CARD DVI W/O CPU MEMORY PCMCIA SOCKET MEMORY 512MB DDR II 533 NANYA NT512T64UHA1FN-37B - Acer Aspire 5650 | Service Guide - Page 113
Aspire 5650 FRU List Image No. Part Name and Description TOUCHPAD W/SPONGE Acer PN 56.TAVV5.001 SPEAKER ACCESSORY SCREW LIST SPEAKER SET (R&L) MIC 23.TAVV5.002 23.TAVV5.003 REMOTE CONTROLLER FORWARD 48-KEY REMOTE CONTROLLER FORMASA - Acer Aspire 5650 | Service Guide - Page 114
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A AC Adapter 28 AFLASH Utility 43 Audio 20 B Battery 27 BIOS 20 package 20 ROM size 20 ROM type 20 vendor 20 Version 20 BIOS Supports protocol 20 BIOS Utility 32 Navigating 33 Onboard Device Configuration 38 Startup Configuration 37 System Security 42 Board Layout Bottom View 6, 86 Top View 5, 84 - Acer Aspire 5650 | Service Guide - Page 116
Check Procedures 67 System Diagnostic Diskette 43 System Memory 21 System Utilities 32 System Utility Diskette 43 T Temperature 29 Test Compatible Components 104 Touchpad 20 touchpad hotkey 16 Touchpad Check 70 110 Troubleshooting 66 U Undetermined Problems 83 USB 26 utility BIOS 32 V Video 25 - Acer Aspire 5650 | Service Guide - Page 117
Index 111 - Acer Aspire 5650 | Service Guide - Page 118