Acer Aspire 5920 Aspire 5920/5920G Service Guide
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- Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 1
Aspire 5920G Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 2
Revision History Please refer to the table below for the updates made on Aspire Chapla service guide. Date Chapter Updates II - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 3
stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 4
Conventions The following conventions are used in this manual: SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE WARNING CAUTION IMPORTANT Gives bits and pieces of additional information related to the current topic. Alerts you to any damage that might result from doing or not - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 5
card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 6
VI - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 7
/ Tablet Edition T Genuine Windows® 2000 (Service Pack 4) NOTE: Windows® VistaTM Capable PCs come with Windows® XP installed, and can be upgraded to Windows® VistaTM. For more information on Windows® VistaTM and how to upgrade, go to: Microsoft.com/windowsvista. Platform and memory T Intel® Mobile - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 8
-Super Multi double-layer drive, Blue-ray drive (slot-load) T 5-in-1 card reader, supporting Secure Digital (SD), MultiMediaCard (MMC), Memory Stick® (MS), Memory Stick PROTM (MS PRO), xD-Picture CardTM (xD) T Supports 3G SIM Card Input devices T T T T 88/89-key keyboard with 101/102 key emulation - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 9
(VGA) port T S-video/TV-out (NTSC/PAL) port T Headphones/speaker/line-out port with S/PDIF support T Microphone-in jack T Line-in jack T Ethernet (RJ-45) port T Modem (RJ-11) port T DC-in jack for AC adaptor T 3G SIM Card slot (optional) T TV-in port (optional) T RF-in port (optional) Chapter - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 10
Environment T T Temperature: t Operating: 5ºC to 35ºC t Non-operating: -20ºC to 65ºC Humidity (non-condensing): t Operating: 20%~80% t Non-operating: 20%~80% 4 Chapter 1 - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 11
System Block Diagram Chapter 1 5 - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 12
13 CN21 14 CN22 15 CN23 Battery Connector CPU Socket Fan Connector VGA Jack Ethernet Controller USB Connector Wireless LAN Card Connector DC-IN Connector CN37 28 CN36 29 CN38 30 U37 IEEE 1394 Connector Optical Disk Drive Connector South Bridge Audio Codec SATA HDD Connector Speaker Connector - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 13
4 CN5 5 CN4 6 CN6 7 U4 8 U6 9 CN7 10 CN8 11 U8 LCD Connector MDC Connector Email Board Connector Power Board Connector Keyboard Connector Audio Codec DDR2 SDRAM IC Bluetooth Connector Wireless Connector 12 U7 DDR2 SDRAM IC 13 CN9 Card Bus Socket 14 U11 15 U10 Touchpad Connector - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 14
Your Acer Notebook tour After knowing your computer features, let us show you around your new Aspire computer. Front View # 1 2 3 4 8 Icon Item Built-in camera Microphone Power button Speaker Description 0.3 megapixel web camera for video communication. Internal microphone for sound recording. - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 15
computer's power status. 2 Battery indicator Indicates the computer's battery status. 3 Infrared port Interfaces with infrared devices (e.g, infrared printer and IR-aware computer). 4 5-in-1 card reader Accepts Secure Digital (SD), MultiMediaCard (MMC), Memory Stick (MS), Memory Stick - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 16
PDIF speakers, headphones). support Volume control Increases and decreases the volume. # Icon Item Description 1 External display (VGA) Connects to a display device (e.g., external port monitor, LCD projector). 2 Ethernet (RJ-45) Connects to an Ethernet 10/100/1000- based network (for - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 17
disk disk from the drive. Ejects the optical drive tray when the computer is turned off. Connect to USB 2.0 devices (e.g., USB mouse, USB camera). Kensington lock slot Connects to a Kensington-compatible computer security lock. # Icon Item Description 1 DC-in jack Connects to an AC adapter - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 18
the opening of the fan. 5 System fan Enables the motheboard to stay cool, even after prolonged use. Note: Do not cover or obstruct the opening of the fan. 6 Memory compartment Houses the computer's main memory. 7 Hard disk bay Houses the computer's hard disk (secured with screws) Indicators - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 19
the status of Bluetooth communication. Wireless LAN Indicates the status of wireless LAN communication. NOTE: 1. Charging: The light shows amber when the battery is charging. 2. Fully charged: The light shows green when in AC mode. Easy-Launch Buttons To the right of the keyboard there are three - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 20
Launch key Web browser Mail P Default application Acer Empowering Technology (user-programmable) Internet browser (user- registered fingerprint. This recognition device helps prevent unauthorized access by others. Function Execute Select Drag Access context menu Log in with authorized fingerprint - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 21
embedded keypad, separate cursor keys, one Windows key and twelve function keys. Lock Keys and embedded numeric keypad The keyboard has three lock keys which you can be to connect an external keypad. When Scroll Lock is on, the screen moves one line up or down when you press the up or down arrow - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 22
the minimize all windows This key has the same effect as clicking the right mouse button; it opens the application's context menu. Hot Keys The computer employs hotkeys or key combinations to access most of the computer's controls like screen brightness, volume output, and the BIOS utility. To - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 23
F5> + + Icon Function Display toggle Screen blank Touchpad toggle Description Switches display output between the display screen, external monitor (if connected) and both. Turns the display screen backlight off to save power. Press any key to return. Turns the internal touchpad - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 24
used functions and manage your new Acer notebook. It features the following handy utilities: T Acer eNet Management hooks up to location-based networks intelligently. T Acer ePower Management extends battery power via versatile usage profiles. T Acer ePresentation Management connects to a projector - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 25
, and automatically switch to the appropriate profile when you move from one location to another. Settings stored include network connection settings (IP and DNS settings, wireless AP details, etc.), as well as default printer settings. Security and safety concerns mean that Acer eNet Management - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 26
on/off: Wireless LAN, Bluetooth, CardBus, FireWire (1394), Wired LAN and Optical Device if supported. DC Mode (Battery mode) There are three pre-defined profiles - Balanced, Power Saver, and High Performance. You can also define the power plan optimized for your needs. To create new power plan - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 27
-time battery life estimates based on current usage, refer to the time shown in the "Remaining Battery Life" field. For additional power options, click "More Power option". Acer ePresentation Management Acer ePresentation Management lets you project your computer's display to an external device or - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 28
Windows explorer as a shell extension for quick and easy data encryption/decryption and also supports on-the-fly file encryption for MSN Messenger and Microsoft Outlook. The Acer The password used encrypt a file is the unique key that the system needs to decrypt it. If you lose the password, the - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 29
Chapter 1 23 - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 30
mounted as a file system when plugged into the system. T Optical drive devices - includes any kind of CD-ROM or DVD-ROM drives. T Floppy disk drives - 3.5-inch disks only. T Interfaces - includes serial ports, parallel port, infrared (IR), and Bluetooth. To activate Acer eLock Management, a password - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 31
Acer eRecovery Management Acer eRecovery Management is a powerful utility that does away with the need for recovery disks provided by the manufacturer. The Acer eRecovery Management utility occupies space in a hidden partition on your system's HDD. User-created backups are stored on D:\ drive. Acer - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 32
enables you to optimize your Windows operating system, so your computer runs faster, smoother and better. Acer eSettings Management also: T Provides a simple graphical user interface for navigating. T Displays general system status and advanced monitoring for power users. Getting to know your - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 33
Lens Power indicator Rubber grip (selected models only) Launching the Acer OrbiCam To launch the Acer OrbiCam, double click on the Acer OrbiCam icon on the screen. OR Click Start > All programs > Acer > Acer OrbiCam. The Acer OrbiCam capture window appears. Changing the Acer OrbiCam resolution - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 34
Note: Using the System Utilities NOTE: The system utilities work under Microsoft Windows XP only. Acer GridVista (dual-display set up: 1. Run Acer GridVista and select your preferred screen configuration for each display from the task bar. 2. Drag and drop each window into the appropriate grid - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 35
NOTE: Please ensure that the resolution setting of the second monitor is set to the manufacturer's recommendNedovtea:lueN. ote: Launch Manager Launch Manager allows"yEoausyto-laseutntchhe fbourtteoanssy"-laounncphabguetto2n4s (see their locations mentioned in "Easy- Launch Buttons"). You can - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 36
SpeedStep Technology Set by setup manual NOTE: If you need to check PXE version, press F2 to enter BIOS then enable boot from LAN function. After that, power off the system and remove the HDD. Last, reboot the laptop. Then you will see PXE version displaying on the screen. Second Level Cache Item - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 37
System Memory Item Memory controller Memory size DIMM socket number Supports memory size per socket Supports maximum memory size Supports DIMM type Supports DIMM Speed Supports DIMM voltage Supports DIMM package Memory module combinations Specification Built-in Intel® PM965 0MB (no on-board memory) - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 38
Integrated 10/100/1000 BASE-T transceiver Wake on LAN support compliant with ACPI 2.0 PCI v1.1 68pin-QFN package 56K V.92 RJ11 Right side Specification Specification FOXCON T60H928.01 Bluetooth miniUSB module 723 bps (full speed data rate) Bluetooth 2.0+EDR USB 1.1 USB Wireless Module 802.11a - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 39
disk-buffer, Mbytes/s) Data transfer rate (host~buffer, Mbytes/s) 100 MB/Sec. Ultra DMA mode-5 DC Power Buffer Memory Interface Applicable disc format Loading mechanism Power general), DVD-RW and DVD+R/RW (Ver1.1) Load: Manual Release: (a) Electrical Release (Release Button) (b) Release - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 40
) port Supports 32 bit CardBus System Board Major Chips Item Core logic LAN USB 2.0 Super I/O controller MODEM Bluetooth Wireless 802.11 a+b+g+n PCMCIA Audio Keyboard Item Keyboard controller 34 Specification Stereo 18 bit stereo full duplex HD audio Interface; S/PDIF output for PCM or AC-3 content - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 41
Windows logo key Internal & external keyboard work simultaneously Battery Item Vendor & model name Battery Type Pack capacity Number of battery cell Package configuration Normal voltage Charge voltage Specification 88-/89-key Yes Plug USB keyboard Typical Power Consumption (watt) Weight Physical - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 42
) Output voltage frequency (k Hz) AC Adaptor Item Input rating Maximum input AC current Inrush current Efficiency System Power Management ACPI mode Mech. Off (G3) Soft Off (G2/S5) Working (G0/S0) Suspend to RAM (S3) Save to Disk (S4) 262K colors (RGB 6-bit data driver) Specification 262,144 262 - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 43
4 Troubleshooting when problem arises. To activate the BIOS Utility, press m during POST (when "Press to enter Setup" message is prompted on the bottom of screen). Press m to enter setup. The default parameter of F12 Boot Menu is set to "disabled". If you want to change boot device without - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 44
Navigating the BIOS Utility There are six menu options: Info., Main, System Devices, Security, Boot, and Exit. Follow these instructions: T To choose a menu, use the cursor left/right keys (zx). T To choose a parameter, use the cursor up/down keys (wy). T To change the value of a parameter, press - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 45
DVD RW AD-7530A System BIOS Version: v0.2412 VGA BIOS Version: nVidia 0.84.41.00.08 Serial Number: xxxxxxxxxxxxxxxxxxxxxx Asset Tag Number: Produce Name: Manufacturer Name: Acer UUID: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx F1 Help Esc Exit Select Item Select Menu F5/F6 Change Values Enter - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 46
Boot Exit System Time: System Date : System Memory : Extended Memory : Video Memory : Quiet Boot : Power On Display : Network Boot : F12 Boot Menu : D2D Recovery : Item Specific Help [19:03:49] [04/25/2007] , , or 640 KB selects field. Shows system base memory - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 47
describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter System Time System Date System Memory Extended Memory Video Memory Quiet Boot Power on display Network Boot F12 Boot Menu D2D Recovery Description Format/Option Sets the - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 48
: Set Supervisor Password Set User Password Set Hard Disk Password Password on boot : Clear Clear Clear [Enter] [Enter] [Enter] [Disabled] Item Specific Help Supervisor Password controls accesses to the setup utility. F1 Help Esc Exit Select Item Select Menu F5/F6 Change Values Enter Select Sub - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 49
disk password. When set, this password protects the BIOS Setup Utility from unauthorized access. The user can not either enter the Setup menu tries before the system halts. Don New Password" field. IMPORTANT: Be very careful when typing your password because the characters do not appear on the screen - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 50
e. 3. Press e twice without typing anything in the Enter New Password and Confirm New Password fields. The computer then sets the Supervisor Password parameter on boot parameter. 6. When you are done, press u to save the changes and exit the BIOS Setup Utility. If the verification is OK, the screen - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 51
If the new password and confirm new password strings do not match, the screen will display the following message. Chapter 2 45 - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 52
Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the diskette drive in module bay, the onboard hard disk drive, and the CD-ROM in module bay. Information Main Phoenix TrustedCore(tm) Setup Utility Security Boot Exit - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 53
F5/F6 Change Values Enter Select Sub-Menu F9 Setup Defaults F10 Save and Exit The table below describes the parameters in this screen. Parameter Exit Saving Changes Exit Discarding Changes Load Setup Default Discard Changes Save Changes Description Exit System Setup and save your changes to CMOS - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 54
Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Phlash. NOTE: Please use the AC adaptor power supply when you run the Phlash utility. If the battery pack does not contain enough power to finish BIOS flash, you may not boot the system because the BIOS is not completely loaded - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 55
on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: T Wrist grounding strap and conductive mat for preventing electrostatic discharge T Small Philips screw driver T Philips screwdriver T Plastic flat head screw - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 56
General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. 3. Remove the battery pack. 52 Chapter 3 - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 57
disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in that order. Start Battery Pack B*1 D*1 System Fan B*4 Thermal - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 58
15" G*2 for 15.4" LCD Inverter B*2 LCD Panel G*2 for 15.4" Wireless Antenna Set LCD Assembly LCD Cable F*8 (4 on left; 4 on right) ) G SCREW M2*4 H SCREW M3*4(NL) I SCREW D-SUB 4#X40* 1/5-NI (NL) LCD Part Number 86.TAVV5.001 86.TAVV5.002 86.TAVV5.003 86.TAVV5.004 86.TAVV5.005 86.TAVV5.006 - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 59
Removing the Battery Pack 1. Unlock the battery lock (move the battery lock to the right). 2. Slide the battery release latch then remove the battery. Chapter 3 55 - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 60
Removing the HDD Modules/ODD Module/Memory/Wireless LAN Card/VGA Board/Thermal Module and the LCD Module To access the intenal laptop components, you have to first remove the back panel. 1. Remove the nine screws fastening the back panel. 2. Lift the back panel up as shown. Removing - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 61
from the DIMM socket (If the notebook has two memory, then repeat this step). 10. Disconnect the main and auxiliary antenna from the wireless LAN card. 11. Remove the two screws fastening the wireless LAN card. 12. Take out the wireless LAN card from the main unit. Removing the VGA Board and Thermal - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 62
16. Unscrew the four spring screws and remove the two screws fastening the thermal module. 17. Remove one screw from inside the battery compartment. 18. Lift the lower case and take out the thermal module from the main unit. 58 Chapter 3 - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 63
, and system fan cables. 2. Turn the notebook over and gently pry up the keyboard as shown. 3. Lift the keyboard up and towards you. 4. Disconnect the keyboard cable from the main board and remove the keyboard from the main unit. 5. Disconnect the media button, Bluetooth and Wireless cables. 6. Turn - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 64
9. Pull out the wireless LAN antennas from the cable holders as shown. 10. Remove the four screws securing the hinges. 11. Detach the LCD module from the main unit. 60 Chapter 3 - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 65
Board 3. Remove the three screws fastening the power board. 4. Disconnect the power board cable as shown. 5. Remove the power board. 6. Disconnect the cable from the power board. Removing the Bluetooth Module 7. Disconnect the bluetooth cable from the main board. 8. Remove the two screws fastening - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 66
Removing the Subwoofer 10. Disconnect the subwoofer cable from the main board. 11. Remove the four screws fastening the subwoofer. 12. Remove the subwoofer. Removing the MDC Card Module 13. Disconnect the MDC card cable from the main board. 14. Remove the two screws fastening the MDC card module. 15 - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 67
Removing the USB Board 16. Remove the screw fastening the USB board. 17. Lift the USB board and disconnect the USB board cable. 18. Remove the USB board. Removing the CPU 19. Use a flat screwdriver to release the CPU lock (Turn counter clockwise). 20. Remove the CPU from the CPU socket carefully. - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 68
email board. Removing the Touchpad Board 28. Disconnect the touchpad cables. 29. Remove the two screws fastening the touchpad board. 30. Remove the touchpad board. 64 Chapter 3 - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 69
Removing the Launch Key Board 31. Remove the four screws fastening the launch key board. 32. Disconnect the launch key board cable as shown. 33. Remove the launch key board and disconnect the cable. Removing the Speaker 34. Remove the speaker - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 70
Disassembling the LCD Module 1. Remove the six screw rubbers as shown. 2. Then remove the six screws fastening the LCD bezel. 3. Detach the LCD bezel from the LCD module carefully. 4. Remove the six screws holding the LCD. 5. Detach the two inverter cable connectors from the inverter board. 6. - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 71
module. Disassembling the External Modules Disassembling the HDD Module 1. Remove the four screws holding the HDD (hard disk drive) case; two on each side. 2. Carefully take out the hard disk drive from the HDD case. Disassembling the ODD Module 1. Remove the two screws holding the optical bracket - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 72
68 Chapter 3 - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 73
Chapter 4 Troubleshooting Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 74
to select the test device: 1. Boot from the diagnostics diskette and start the diagnostics program. 2. See if CD-ROM Test is passed when the program runs to CD-ROM Test. 3. Follow the instructions in the message window. If an error occurs, reconnect the connector on the System board. If the error - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 75
an error. Power System Check To verify the symptom of the problem, power on the computer using each of the following power sources: 1. Remove the battery pack. 2. Connect the power adapter and check that power is supplied. 3. Disconnect the power adapter and install the charged battery pack; then - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 76
NOTE: An audible noise from the power adapter does not always indicate a defect. 3. If the power-on indicator does not light up, check the power cord of the power adapter for correct continuity and installation. 4. If the operational charge does not work, see "Check the Battery Pack" on page 71. 70 - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 77
the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct. 3. Repeat the steps 1 and 2, for both battery and adapter. 4. This helps you identify first the problem is on recharging or discharging. From Hardware: 1. Power off the computer. 2. Remove the - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 78
POST. Some of them display information about a hardware device, e.g., the amount of memory installed. Others may indicate a problem with a device, such as the way it has been configured. NOTE: If the system fails after you make changes in the BIOS Setup Utility menus, reset the computer, enter Setup - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 79
: nnnn BIOS ROM System board System RAM Failed at offset: nnnn DIMM System board Extended RAM Failed at offset: nnnn DIMM System board System battery is dead - Replace and run Setup Replace RTC battery and Run BIOS Setup Utility to reconfigure system time, then reboot system. System CMOS - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 80
Address Conflict Allocation Error for device Failing Bits: nnnn Fixed Disk n Invalid System Configuration Data I/O device IRQ conflict Operating system not found FRU/Action in Sequence RTC battery Run BIOS Setup Utility to reconfigure system time, then reboot system. System board Run "Load Default - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 81
-on indicator turns on and LCD is blank. Power source (battery pack and power adapter). See "Power System Check" on page 69.. Reconnect the LCD connector Hard disk drive LCD inverter ID LCD cable LCD Inverter LCD System board No beep, power-on indicator turns on and LCD is blank. But you can see - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 82
DRAM refresh Test 8742 Keyboard Controller Set ES segment register to 4 GB Enable A20 line Autosize DRAM Initialize POST Memory Manager Clear 215 KB base RAM RAM failure on address line xxxx RAM failure on data bits xxxx of low byte of memory bus Enable cache before system BIOS shadow RAM failure on - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 83
bus and devices Initialize all video adapters in system QuietBoot start (optional) Shadow video BIOS ROM Display BIOS copyright notice Display CPU type and speed Initialize EISA board Test keyboard Set key click if enabled Test for unexpected interrupts Initialize POST display service Display prompt - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 84
for errors POST done- prepare to boot operating system One short beep before boot Terminate QuietBoot (optional) Check password (optional) Prepare Boot Initialize DMI parameters Initialize PnP Option ROMs Clear parity checkers Display MultiBoot menu Clear screen (optional) Check virus and backup - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 85
CPU Initialize the system timer Initialize system I/O Check force recovery boot Checksum BIOS ROM Go to BIOS Set Huge Segment Initialize Multi Processor Initialize OEM special code Initialize PIC and DMA Initialize Memory type Initialize Memory size Shadow Boot Block System memory test Initialize - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 86
board System board Power source (battery pack and power adapter). See "Power System Check" on page 69. Battery pack Power adapter Hard drive & battery connection board System board Power source (battery pack and power adapter). See "Power System Check" on page 69. Hold and press the power switch for - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 87
. Touchpad Keyboard Hard disk connection board Hard disk drive System board See "Save to Disk (S4)" on page 45. LCD cover switch System board See "Save to Disk (S4)" on page 45. Hard disk connection board Hard disk drive System board See "Save to Disk (S4)" on page 45. LCD cover switch System board - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 88
use battery until power off, then charge battery). Battery pack System board System hangs intermittently. Reconnect hard disk/CD-ROM drives. Hard disk connection board System board Peripheral-Related Symptoms Symptom / Error System configuration does not match the installed devices. External - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 89
as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: 1. Run the advanced diagnostic test for the system board in loop mode at least 10 times. 2. If no - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 90
. (See "Power System Check" on page 69.): 1. Power-off the computer. 2. Visually check them for damage. If any problems are found, replace the FRU. 3. Remove or disconnect all of the following devices: T Non-Acer devices T Printer, mouse, and other external devices T Battery pack T Hard disk drive - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 91
13 CN21 14 CN22 15 CN23 Battery Connector CPU Socket Fan Connector VGA Jack Ethernet Controller USB Connector Wireless LAN Card Connector DC-IN Connector CN37 28 CN36 29 CN38 30 U37 IEEE 1394 Connector Optical Disk Drive Connector South Bridge Audio Codec SATA HDD Connector Speaker Connector - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 92
4 CN5 5 CN4 6 CN6 7 U4 8 U6 9 CN7 10 CN8 11 U8 LCD Connector MDC Connector Email Board Connector Power Board Connector Keyboard Connector Audio Codec DDR2 SDRAM IC Bluetooth Connector Wireless Connector 12 U7 DDR2 SDRAM IC 13 CN9 Card Bus Socket 14 U11 15 U10 Touchpad Connector - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 93
information available on your regional web or channel. For whatever reasons a part number change is made, it will not be noted on the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 94
Aspire Chapla Exploded Diagram Category ADAPTER BATTERY BOARD No. Part Name and Description Acer Part No. ADAPTER 65W 3 PIN Delta SADP65KB DBRF LF AP.06501.010 ADAPTER LSE - 65W, SLS0335A1957 AP.06506.004 LF YELLOW LF ADAPTER 65W 3 PIN LITE-ON PA1650- AP.06503.013 02 QY LF Battery SANYO TM- - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 95
BOARD Acer Part No. 55.TG607.001 TOUCHPAD BOARD W/FINGER PRINT 55.TG607.002 USB BOARD 55.TG607.003 CABLE LED BOARD 55.TG607.004 PWR CORD V943B30001218008 DANISH 3P PWR CORD(ISR)1.8M 3PBLK FZ0I0008-038 PWR CORD V50CB3T3012180QD TW110V,3P POWER CORD(SWI)1.8M 3PBLACK FZ010008-011 POWER CORD(IT - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 96
Category No. CASE/COVER/BRACKET ASSEMBLY Part Name and Description MIDDLE COVER Acer Part No. 42.TG607.001 UPPER CASE FOR FP W/TP, TP CABLE 60.TG607.001 LOWER CASE W/ SPEAKER, MODEM 60.TG607.002 CABLE CPU/PROCESSOR 90 BASE ODD CAP BASE DUCK RUBBER RAM DOOR 42.TG607.002 42.TG607.003 42. - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 97
Category COMBO MODULE No. Part Name and Description Acer Part No. CPU Intel Core2Dual T77500 PGA 2.4G KU.00807.055 KU.0080D.027 33.TG607.004 DVD SUPER MULTI BEZEL 42.TG607.007 HDD/HARD DISK DRIVE 80GB HGST 2.5" 5400RPM SATA HTS541680J9SA00 SURUGA-B LF F/ W: C70P KH.08007.021 Chapter 6 - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 98
Category KEYBOARD 92 No. Part Name and Description Acer Part No. 120GB HGST 2.5" 5400RPM SATA HTS541612J9SA00 SURUGA-B LF F/ W: C70P KH.12007.010 120GB TOSHIBA 2.5" 5400rpm 120GB MK1237GSX Gemini BS SATA LF F/ W:DL130J KH.12004.006 - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 99
Category Chapter 6 No. Part Name and Description Acer Part No. Keyboard 12KB-FV1 Chapla Internal Standard 85KS Black Spanish (change +-*/ location) KB.INT00.178 Keyboard 12KB-FV1 Chapla Internal KB.INT00.180 Standard 85KS Black Slovak (change +- */ location) Keyboard 12KB-FV1 Chapla - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 100
Category LCD No. Part Name and Description Acer Part No. Keyboard 12KB-FV1 Chapla Internal Standard 85KS Black Belgium (change +-*/ location) KB.INT00.204 Keyboard 12KB-FV1 Chapla Internal Standard 84KS Black Arabic/English (change +-*/ location) KB.INT00.205 Keyboard 12KB-FV1 Chapla - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 101
Name and Description LCD BRACKET W/HINGE - L Acer Part No. 33.TG607.001 LCD BRACKET W/HINGE - R 33.TG607.002 Chapter 6 LCD MODULE 12.1 WXGA W/ ANTENNA 2 WIRE W/CCD LCD 12.1 IN. TFT WXGA NON-GLARE - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 102
Name and Description LCD BRACKET W/HINGE - R Acer Part No. 33.TG607.002 LCD MODULE 12.1 WXGAG W/ ANTENNA 3 WIRE W/ CCD LCD 12.1 IN. TFT WXGAG GLARE AU B121EW03-V4 LF 185NIT 25MS LCD INVERTER - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 103
and Description Acer Part No. LCD 12.1 IN. TFT WXGAG GLARE AU B121EW03-V4 LF 185NIT 25MS LCD INVERTER BOARD LCD CABLE LCD BRACKET W/HINGE - L LCD BRACKET W/HINGE - R LK.12105.008 19.TG607.001 50.TG607.006 33.TG607.001 33.TG607.002 MAINBOARD 965GM SATA UMA W/ CARD READER W/O CPU MEMORY MB.TG606 - Acer Aspire 5920 | Aspire 5920/5920G Service Guide - Page 104
Category No. Part Name and Description Acer Part No. SCREW M1.6*4.0-I (NI)(NYLOK) 86.FR6V7.003 SCREW M2.0*6-I-BNI(NYLOK) 86.TG607.001 SCREW M2.0*1.8 I (NI)(NYLOK) 86.TG607.002 SCREW M2.0*1.5-I(NI)(ANTI-LOOSE) 86.TG607.003 SCREW M2*5-I(BZN)(NYLOK) 86.TG607.004 98 Chapter 6