Acer Aspire 7560 Aspire 7560, 7560G Service Guide - Page 184

9. If the issue is resolved, repeat Step 8 and select an earlier time and date. 10. Run the Event Viewer to check the events log for errors. For more information refer to Windows Help and Support. 11. Roll back the mouse driver to the previous version if updated recently. 12. Remove and reinstall the mouse driver. 13. Check the Device Manager to determine that: The device is properly installed. There are no red Xs or yellow exclamation marks There are no device conflicts No hardware is listed under Other Devices 14. If the Issue is still not resolved, refer to Online Support Information. 4-24 Troubleshooting