Acer Aspire V5-551 User Manual
Acer Aspire V5-551 Manual
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- Acer Aspire V5-551 | User Manual - Page 1
Acer Aspire V5 User's Manual - Acer Aspire V5-551 | User Manual - Page 2
© 2012 All Rights Reserved. Acer Aspire V5 User's Manual This revision: 08/2012 - Acer Aspire V5-551 | User Manual - Page 3
keypad...... 30 Hotkeys 31 Installing and removing the battery pack 67 Windows keys 33 Traveling with your computer 69 Touchpad 34 Disconnecting from the desktop 69 Touchpad basics 34 Moving around 69 Preparing the computer 70 Recovery 36 What to bring to meetings 70 Creating - Acer Aspire V5-551 | User Manual - Page 4
Traveling internationally with the computer...... 73 Requesting service 92 Preparing the computer 73 Troubleshooting 94 What to bring with you 73 Troubleshooting tips 94 Special considerations 74 Error messages 94 Tips and hints for using Windows 8 96 Securing your computer 75 Three - Acer Aspire V5-551 | User Manual - Page 5
carefully. Keep this document for future reference. Follow all warnings and instructions marked on the product. Turning the product off before cleaning Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or - Acer Aspire V5-551 | User Manual - Page 6
on power cord requirements, contact an authorized reseller or service provider. Protecting your hearing - Warning! Permanent hearing volume for prolonged periods of time. To protect your hearing, follow these instructions. - Increase the volume gradually until you can hear clearly and comfortably. - Acer Aspire V5-551 | User Manual - Page 7
fire or electric shock. Never spill liquid of any kind onto or into the product. - To avoid damage of internal components and to prevent battery leakage, do not place the product on a vibrating surface. - Never use it under sporting, exercising, or any vibrating environment which will probably cause - Acer Aspire V5-551 | User Manual - Page 8
in performance, indicating a need for service. - The product does not operate normally after following the operating instructions. - Note: Adjust only those controls to prolong the lifetime of the battery, charging will not occur at temperatures below 0° C (32° F) or above 40° C (104° F). 8 - Acer Aspire V5-551 | User Manual - Page 9
. Please recycle when possible. Do not dispose as household waste. - Note: Please refer to www.acer.com for battery shipping documents. Replacing the battery pack The computer uses lithium batteries. Replace the battery with the same type as that which came bundled with your product. Use of another - Acer Aspire V5-551 | User Manual - Page 10
devices may include, but are not limited to: wireless LAN (WLAN), Bluetooth and/or 3G. Remember to follow any special regulations in force in in health care facilities when any regulations posted in these areas instruct you to do so. Hospitals or health care facilities may be 10 - Safety and comfort - Acer Aspire V5-551 | User Manual - Page 11
a potentially explosive atmosphere and obey all signs and instructions. Potentially explosive atmospheres include areas where you would normally Switch off the device at refueling points such as near gas pumps at service stations. Observe restrictions on the use of radio equipment in fuel depots, - Acer Aspire V5-551 | User Manual - Page 12
dial out through your mobile phone or other telephone call system. DISPOSAL INSTRUCTIONS Do not throw this electronic device into the trash when discarding. at www.eiae.org. For lamp-specific disposal information, check www.lamprecycle.org. ENERGY STAR Acer's ENERGY STAR qualified products save your - Acer Aspire V5-551 | User Manual - Page 13
Note: Information in this section may not apply to your computer. Acer ENERGY STAR qualified products: - produce less heat and reduce cooling Sleep" and "computer Sleep" mode after 10 and 30 minutes of inactivity, respectively. - wake from "Sleep" mode if the keyboard is pressed or mouse is moved. - - Acer Aspire V5-551 | User Manual - Page 14
muscles. - Take short rests to relax your neck and shoulders. - Avoid tensing your muscles or shrugging your shoulders. - Install the external display, keyboard and mouse properly and within comfortable reach. - If you view your monitor more than your documents, place the display at the center of - Acer Aspire V5-551 | User Manual - Page 15
for enhanced text readability and graphics clarity. - Eliminate glare and reflections by: placing your display in such a way that the side faces the window or any light source, minimizing room light by using drapes, shades or blinds, using a task light, changing the display's viewing angle, using - Acer Aspire V5-551 | User Manual - Page 16
computer. CAUTION: This appliance contains a laser system and is classified as a "CLASS 1 LASER PRODUCT." In case of any trouble with this device, please contact your nearest AUTHORIZED service station. To prevent direct exposure to the laser beam, do not try to open the enclosure. CLASS 1 LASER - Acer Aspire V5-551 | User Manual - Page 17
an Acer notebook your choice for meeting your mobile computing needs. Your guides To help you use your Acer notebook, we have designed a set of guides: First 's Manual. This guide contains detailed information on such subjects as system utilities, data recovery, expansion options and troubleshooting. - Acer Aspire V5-551 | User Manual - Page 18
the computer to direct sunlight. Do not place it near sources of heat, such as a radiator. • Do not expose the computer to temperatures below 0º C (32º F) or above 50º C (122º F). • Do not subject the computer to magnetic fields. • Do not expose the computer to rain or moisture. • Do not spill - Acer Aspire V5-551 | User Manual - Page 19
as replacements. Turn the power off before removing or replacing batteries. • Do not tamper with batteries. Keep them away from children. • Dispose of used batteries according to local regulations. Recycle if possible. Cleaning and servicing When cleaning the computer, follow these steps: First - Acer Aspire V5-551 | User Manual - Page 20
1. Turn off the computer and remove the battery pack. 2. Disconnect the AC adapter. 3. Use a soft, moist cloth. Do not use liquid or aerosol cleaners. If either of the following occurs: • The computer has - Acer Aspire V5-551 | User Manual - Page 21
YOUR ACER NOTEBOOK TOUR After setting up your computer as illustrated in the setup poster, let us show you around your new Acer computer. AspiArespVir5e V5 Your Acer notebook tour - 21 - Acer Aspire V5-551 | User Manual - Page 22
Screen and front view # Icon Item 1 Webcam 2 LCD screen 22 - Your Acer notebook tour Description Web camera for video communication. A light next to the webcam indicates that the webcam is active. Displays computer output. - Acer Aspire V5-551 | User Manual - Page 23
# Icon Item Description Power indicator Indicates the computer's power status. 3 Indicates battery status. Battery indicator Charging: The light is amber when the battery is charging. Fully charged: The light is blue. Your Acer notebook tour - 23 - Acer Aspire V5-551 | User Manual - Page 24
# Icon Item 1 Power button 2 Keyboard 24 - Your Acer notebook tour Description Turns the computer on and off. For entering data into your computer. See "Using the keyboard" on page 30. Caution: Do not use a keyboard protector or similar cover as the keyboard includes ventilation intakes for - Acer Aspire V5-551 | User Manual - Page 25
# Icon Item 3 Microphone 4 Touchpad Left view Description Internal microphone for sound recording. Touch-sensitive pointing device. The touchpad and selection buttons form a single surface. Press down firmly on the touchpad surface to perform a left click. Press down firmly on the lower right - Acer Aspire V5-551 | User Manual - Page 26
7 Headset/speaker jack Description Supports high-definition digital video connections microphone. Information on USB 3.0 • Compatible with USB 3.0 and earlier devices. • For optimal performance, use USB 3.0-certified devices. • Defined by the USB 3.0 specification (SuperSpeed USB). 26 - Your Acer - Acer Aspire V5-551 | User Manual - Page 27
off. Carefully insert a straightened paper clip to eject the optical drive tray. External display (VGA) port Connects to a display device (e.g., external monitor, LCD projector). Your Acer notebook tour - 27 - Acer Aspire V5-551 | User Manual - Page 28
. Keyless models are also available. Information on USB 3.0 • Compatible with USB 3.0 and earlier devices. • For optimal performance, use USB 3.0-certified devices. • Defined by the USB 3.0 specification (SuperSpeed USB). 28 - Your Acer notebook tour - Acer Aspire V5-551 | User Manual - Page 29
Insert a suitable tool and slide to release. Memory compartment Houses the computer's main memory. Speakers Deliver stereo audio output. Battery bay Houses the computer's battery pack. Ventilation and cooling fan Allows the computer to stay cool. Do not cover or obstruct the openings. Your - Acer Aspire V5-551 | User Manual - Page 30
has full-sized keys and a numeric keypad, separate cursor, Windows, function and special keys. Lock keys and embedded numeric keypad Note: Information in this section may not apply to your computer. The keyboard has three lock keys which you can toggle on and off. Lock key Caps Lock Num Lock - Acer Aspire V5-551 | User Manual - Page 31
keys on embedded keypad Hold while using cursor-control keys. Hold while using cursor-control keys. Hold while typing Main keyboard keys letters on embedded keypad. Type the letters in a normal manner. Hotkeys The computer employs hotkeys or key combinations to access most of - Acer Aspire V5-551 | User Manual - Page 32
the display screen backlight off to save power. Press any key to return. Touchpad toggle Turns the built-in touchpad on and off. Speaker toggle Turns the speakers on and off. Keyboard backlight Turns the keyboard backlight on and off. Selected models only. Brightness up Increases the screen - Acer Aspire V5-551 | User Manual - Page 33
file. Return to the previous media file. Jump to the next media file. Windows keys The keyboard has two keys that perform Windows-specific functions. Key Description Pressed alone it returns to the Start screen. Windows key It can also be used with other keys for special functions, please check - Acer Aspire V5-551 | User Manual - Page 34
. The central location on the palmrest provides optimum comfort and support. Touchpad basics The following items show you how to use the touchpad. • Move your finger across the touchpad to move the cursor. • Press the touchpad down, or tap, to perform a click, which will select or start an item - Acer Aspire V5-551 | User Manual - Page 35
the same speed as doubleclicking a mouse button); rest your finger on the touchpad on the second tap and drag the cursor Press once Note: When using the touchpad, keep it - and your fingers - dry and clean. The touchpad is sensitive to finger movement; hence, the lighter the touch, the better the - Acer Aspire V5-551 | User Manual - Page 36
describes the recovery tools available on your computer. Acer provides Acer Recovery Management, which allows you to create a recovery backup, a drivers and applications backup, and to start recovery options, either using Windows tools, or the recovery backup. Note: Acer Recovery Management is - Acer Aspire V5-551 | User Manual - Page 37
1. From Start, type 'Recovery' and then click Acer Recovery Management in the list of apps. 2. Click Create Factory Default Backup. The Recovery Drive window opens. Recovery - 37 - Acer Aspire V5-551 | User Manual - Page 38
Make sure Copy contents from the recovery partition to the recovery drive is selected. This provides the most complete and safest recovery backup. 3. Plug in the USB drive then click Next. • Make sure your USB drive has enough capacity before continuing. The recovery backup requires at least 16 GB - Acer Aspire V5-551 | User Manual - Page 39
. Important: Write a unique, descriptive label the backup, such as 'Windows Recovery Backup'. Make sure you keep the backup in a safe place that you will remember. Creating a drivers and applications backup To create a Drivers and Applications Backup, that contains the factoryloaded software and - Acer Aspire V5-551 | User Manual - Page 40
1. From Start, type 'Recovery' and then click Acer Recovery Management in the list of apps. 2. Click Create Drivers and Applications Backup. Plug in the USB drive or insert a blank DVD into the optical drive, then click Next. 40 - Recovery - Acer Aspire V5-551 | User Manual - Page 41
drive has enough capacity before continuing. • If using DVDs, it will also show the number of blank, recordable discs you will need to complete the recovery discs. Make sure that you have the required number of identical, blank discs. Recovery - 41 - Acer Aspire V5-551 | User Manual - Page 42
and applications" on page 43. For instructions on reinstalling software and drivers that were not preinstalled, see that product's documentation or support Web site. 2. Revert to a previous system condition. If reinstalling software or drivers does not help, then the problem may be 42 - Recovery - Acer Aspire V5-551 | User Manual - Page 43
to its factory condition. If nothing else has solved the problem and you want to reset your system to factory condition, see "Returning your system to its factory condition" on page 47. Reinstalling drivers and applications As a troubleshooting step, you may need to reinstall the applications and - Acer Aspire V5-551 | User Manual - Page 44
If you are reinstalling using Windows and the recovery information stored on your computer: • From Start, type 'Recovery' and then click Acer Recovery Management in the list of apps. • Click Reinstall Drivers or Applications. 44 - Recovery - Acer Aspire V5-551 | User Manual - Page 45
see the Contents section of the Acer Resource Center. • Click the install icon for the item you want to install, then follow the onscreen instructions to complete the installation. Repeat this step for each item you want to reinstall. If you are reinstalling from a Drivers and Applications Backup on - Acer Aspire V5-551 | User Manual - Page 46
system running again. Windows automatically creates an additional restore point each day, and also each time you install software or device drivers. Note: For more information about using Microsoft System Restore, from Start, type 'Help' and then click Help and Support in the list of 46 - Recovery - Acer Aspire V5-551 | User Manual - Page 47
apps. 2. Click System and Security > Action Center, then click Recovery at the bottom of the window. 3. Click Open System Restore, then Next. 4. Click the latest your system to its factory condition If your computer experiences problems that are not recoverable by other methods, you may need - Acer Aspire V5-551 | User Manual - Page 48
deletes everything on your hard drive, then reinstalls Windows and all software and drivers that were pre-installed on your system. If you can access important files on your hard drive, back them up now. See "Restore Factory Settings with Acer Recovery Management" on page 49. Customized Restore will - Acer Aspire V5-551 | User Manual - Page 49
Restore Factory Settings with Acer Recovery Management 1. Click Restore Factory Settings. Caution: 'Restore Factory Settings' will erase all files on your hard drive. 2. The Reset your PC window opens. Images for reference only. 3. Click Next, then choose how to erase your files: Recovery - 49 - Acer Aspire V5-551 | User Manual - Page 50
takes about 30 minutes. b. Fully clean the drive completely cleans the drive after each file is erased, so no files can be viewed after the recovery. Cleaning the drive takes much longer, up to 5 hours, but is much more secure as old files are completely removed. 4. Click Reset. 5. The - Acer Aspire V5-551 | User Manual - Page 51
Customized Restore with Acer Recovery Management 1. Click Customized Restore (Retain User Data). 2. The Refresh your PC window opens. 3. Click Next, then Refresh. 4. The recovery process begins by restarting your computer, then continues by copying files to your hard drive. This process takes about - Acer Aspire V5-551 | User Manual - Page 52
arrow keys to select the Exit menu. e. Depending on the type of BIOS your computer uses, select Save Changes and Exit or Exit Saving Changes and Enter. b. Windows starts from the recovery backup instead of the normal startup process. 5. Select your keyboard type. 6. Select Troubleshoot and then - Acer Aspire V5-551 | User Manual - Page 53
them as restore points. In most cases of hard-to-resolve software problems, you can return to one of these restore points to get your drivers. Software installed since you purchased your PC will be removed (except software installed from the Windows Store). See "Refresh your PC from the recovery - Acer Aspire V5-551 | User Manual - Page 54
Reset your PC from the recovery backup Caution: Reset your PC will erase all files on your hard drive. 1. The Reset your PC window opens. 2. Click Next. Images for reference only. 3. Select the operating system to recover (normally only one option is available). 4. Choose to keep any changes to - Acer Aspire V5-551 | User Manual - Page 55
the first-start process. Refresh your PC from the recovery backup 1. The Refresh your PC window opens. 2. Click Next. 3. Select the operating system to recover (normally only one option is available). 4. Click Refresh. 5. The recovery process begins by restarting your computer, then continues by - Acer Aspire V5-551 | User Manual - Page 56
videos, photos and music. Stream media from, or to, other devices with Acer clear.fi installed. Note: All devices must be connected to the same to allow clear.fi to access the network. Select Allow Access in each window. Navigating media and photos The list in the left panel shows your computer - Acer Aspire V5-551 | User Manual - Page 57
on the device that stores the files, select Edit then make sure Share my library on local network is active. Which devices are compatible? Certified Acer devices with clear.fi or DLNA software can be used with the clear.fi software. These include DLNA-compliant PCs, smartphones, and NAS (Network - Acer Aspire V5-551 | User Manual - Page 58
, open Windows Media Player, select Stream and Allow remote control of my Player... 3. Select a file in the main window, then use the media controls in the bar across the bottom of the screen to control the remote device. For more help, go to http://www.acer.com/clearfi/download/. 58 - Acer clear.fi - Acer Aspire V5-551 | User Manual - Page 59
or more of the following devices: keyboard, mouse, hard disk, peripherals energy. Acer Green Instant On Note: For selected models only. The Acer Green Instant in Sleep mode, the power indicator LED will flash orange. Open the lid or press any key preserve battery life. When the computer is in Deep - Acer Aspire V5-551 | User Manual - Page 60
signals to start. These checks will slowly drain your computer's battery. If you prefer to reduce your computer's power requirements and environmental features Acer Instant On or Acer Always Connect, these will also be turned off. Your computer will also not start if it receives an instruction to - Acer Aspire V5-551 | User Manual - Page 61
1. Open the Desktop. 2. Click Power Options in the Notification area. 3. Select More Power Options. 4. Select Choose what the power buttons do. 5. To access Shutdown Settings, select Change settings that are currently unavailable. Power management - 61 - Acer Aspire V5-551 | User Manual - Page 62
6. Scroll down and disable Turn on fast startup. 7. Select Save changes. 62 - Power management - Acer Aspire V5-551 | User Manual - Page 63
the following characteristics: • Employs current battery technology standards. • Delivers a battery-low warning. The battery is recharged whenever you connect the computer to the AC adapter. Your computer supports charge-in-use, enabling you to recharge the battery while you continue to operate the - Acer Aspire V5-551 | User Manual - Page 64
packs to temperatures below 0° C (32° F) or above 45° C (113° F). Extreme temperatures may adversely affect the battery pack. By following the battery conditioning process you condition your battery to accept the maximum possible charge. Failure to follow this procedure will 64 - Battery pack - Acer Aspire V5-551 | User Manual - Page 65
• Use AC power whenever possible, reserving battery for on-the-go use. • Eject a PC Card if it is not being used, as it will continue to draw power (for selected models). • Store the battery pack in a cool, dry place. The recommended temperature is 10° C (50° F) to 30° C (86° F). Higher temperatures - Acer Aspire V5-551 | User Manual - Page 66
• Look after your AC adapter and battery. Checking the battery level The Windows power meter indicates the current battery level. Rest the cursor over the battery/power icon on the taskbar to see the battery's present charge level. Battery-low warning When using battery power pay attention to the - Acer Aspire V5-551 | User Manual - Page 67
all necessary files. unavailable. You 2. Close all applications. have no spare 3. Turn off the computer. battery pack. Installing and removing the battery pack Important: Before removing the battery from the unit, connect the AC adapter if you want to continue using your computer. Otherwise - Acer Aspire V5-551 | User Manual - Page 68
To remove a battery pack: 1. Slide the battery release latch to release the battery. 2. Pull the battery from the battery bay. 68 - Battery pack - Acer Aspire V5-551 | User Manual - Page 69
discs from optical drive(s). 3. Shut down the computer. 4. Close the display cover. 5. Disconnect the cord from the AC adapter. 6. Disconnect the keyboard, pointing device, printer, external monitor and other external devices. 7. Disconnect the Kensington lock if you are using one to secure the - Acer Aspire V5-551 | User Manual - Page 70
other than your computer. If your meeting will be longer, or if your battery is not fully charged, you may want to bring the AC adapter with you If the meeting room does not have an electrical outlet, reduce the drain on the battery by putting the computer in Sleep mode. Press + or close - Acer Aspire V5-551 | User Manual - Page 71
Taking the computer home When you are moving from your office to your home or vice versa. Preparing the computer After disconnecting the computer from your desktop, follow these steps to prepare the computer for the trip home: • Check that you have removed all media and compact discs from the drive - Acer Aspire V5-551 | User Manual - Page 72
computer. If the temperature change is greater than 10° C (18° F), allow the computer to time, you might also want to add an external keyboard, monitor or mouse. Traveling with the computer When were taking it home. Make sure that the battery in the computer is charged. Airport security may require - Acer Aspire V5-551 | User Manual - Page 73
What to take with you Take the following items with you: • AC adapter • Spare, fully-charged battery pack(s) • Additional printer driver files if you plan to use another printer Special considerations In addition to the guidelines for taking the computer home, follow these guidelines to protect - Acer Aspire V5-551 | User Manual - Page 74
country to which you are traveling. • Spare, fully-charged battery packs. • Additional printer driver files if you plan to use another printer. • Proof , check that the local AC voltage and the AC adapter power cord specifications are compatible. If not, purchase a power cord that is compatible with - Acer Aspire V5-551 | User Manual - Page 75
of protection for your computer and data: • Supervisor Password prevents unauthorized entry into the BIOS utility. Once set, you must enter this password to gain access to the BIOS utility. See "BIOS utility" on page 89. • User Password secures your computer against unauthorized use. Combine the - Acer Aspire V5-551 | User Manual - Page 76
your password, please get in touch with your dealer or an authorized service center. Entering passwords When a password is set, a password prompt press to enter the BIOS utility at boot-up. • Type the Supervisor Password and press to access the BIOS utility. If you enter the password - Acer Aspire V5-551 | User Manual - Page 77
CONNECTING TO A NETWORK Built-in network feature The built-in network feature allows you to connect your computer to an Ethernet-based network. To use the network feature, connect an Ethernet cable from the Ethernet (RJ-45) port on the chassis of the computer to a network jack or hub on your network - Acer Aspire V5-551 | User Manual - Page 78
Windows will detect and display a list of available networks during setup. Select your network and enter the password if required. To turn your computer's Bluetooth the wireless/Bluetooth connection. Click Off to disable. Otherwise, open Internet Explorer and follow the instructions. Please refer - Acer Aspire V5-551 | User Manual - Page 79
to a high speed DSL internet connection. The ISP (Internet Service Provider) you have chosen normally supplies a modem/ router with the subscription to their services. Read carefully the documentation supplied with your Access point/router for detailed setup instructions. Wireless networks - 79 - Acer Aspire V5-551 | User Manual - Page 80
tablets, wireless headsets, and keyboards. To use Bluetooth, you must ensure the following: 1. Bluetooth is enabled on both separate Bluetooth dongle plugged into the computer's USB port (if no internal Bluetooth adapter is available). Note: Please check your devices owner's manual to determine - Acer Aspire V5-551 | User Manual - Page 81
Then, from the notification area, click the Bluetooth icon, and select Open Settings. Select the Allow Bluetooth devices to find this computer check box, click Apply, and then click OK. Using a Bluetooth connection - 81 - Acer Aspire V5-551 | User Manual - Page 82
ready for you to add Bluetooth devices. To disable your computer's Bluetooth adapter, do the following: 1. Press the Windows key + and then type Wireless. 2. In the results, click on Wireless. 3. Click the toggle under Bluetooth to enable/disable it. Adding a Bluetooth device Every new device - Acer Aspire V5-551 | User Manual - Page 83
Click on the device you want to add. A code displays on your computer, which should match the code displayed on your device. Select Yes. Then, accept the pairing from your device. Using a Bluetooth connection - 83 - Acer Aspire V5-551 | User Manual - Page 84
using older versions of the Bluetooth technology require both devices to enter a PIN. In the case of one of the devices not having any inputs (as in a headset), the passcode is hardcoded into the device (usually "0000" or "1234"). Consult your device's user manual for more information. Your device - Acer Aspire V5-551 | User Manual - Page 85
The operation window enables you to play music and audio from your device through your computer, send files to your device and change Bluetooth settings. Using a Bluetooth connection - 85 - Acer Aspire V5-551 | User Manual - Page 86
HDMI HDMI (High-Definition Multimedia Interface) is an industry-supported, uncompressed, all-digital audio/video interface. HDMI provides an interface between any compatible digital audio/video source, such as a set-top box, DVD player, and A/V - Acer Aspire V5-551 | User Manual - Page 87
UNIVERSAL SERIAL BUS (USB) The USB port is a high-speed serial bus which allows you to connect USB peripherals without taking up system resources. Universal Serial Bus (USB) - 87 - Acer Aspire V5-551 | User Manual - Page 88
USA, Canada Europe, Middle East, South Africa, Japan Southeast Asia, Taiwan, South Korea Latin America, Australia, New Zealand Former USSR, parts of Africa, India People's Republic of China Note: To change the region code, insert a DVD movie of a different region into the DVD drive. Once your DVD - Acer Aspire V5-551 | User Manual - Page 89
However, if you encounter configuration problems, you may need to run it. To activate the BIOS utility, press during recovery To enable disk-to-disk recovery (hard disk recovery), activate the BIOS utility, then select Main from the categories listed at the top of the screen. Find D2D Recovery - Acer Aspire V5-551 | User Manual - Page 90
power is being supplied to the computer. Check the following: • If you are using on the battery, it may be low and unable to power the computer. Connect the AC adapter to recharge the battery pack. • Make sure that the AC adapter is properly plugged into the computer and to the power - Acer Aspire V5-551 | User Manual - Page 91
is heard from the computer Check the following: • The volume may be muted. In Windows, look at the volume control (speaker) icon on the taskbar. If it is deselect the Mute all option. • The volume level may be too low. In Windows, look at the volume control icon on the taskbar. You can also use the - Acer Aspire V5-551 | User Manual - Page 92
If it works, contact your dealer or an authorized service center as the internal keyboard cable may be loose. The printer does not work Check hand, especially when you travel, to receive the benefits from our support centers. Place your proof-ofpurchase in the flap located inside the front cover - Acer Aspire V5-551 | User Manual - Page 93
you call Please have the following information available when you call Acer for online service, and please be at your computer when you call. With your support, we can reduce the amount of time a call takes and help solve your problems efficiently. If there are error messages or beeps reported by - Acer Aspire V5-551 | User Manual - Page 94
to open the computer yourself; contact your dealer or authorized service center for assistance. Troubleshooting tips This computer incorporates an advanced design that delivers onscreen error message reports to help you solve problems. If the system reports an error message or an error symptom - Acer Aspire V5-551 | User Manual - Page 95
or an authorized service keyboard connected center. Keyboard interface Contact your dealer or an authorized service error center. Memory size mismatch Press (during POST) to enter the BIOS utility, then press Exit in the BIOS utility to reboot. If you still encounter problems after going - Acer Aspire V5-551 | User Manual - Page 96
Tips and hints for using Windows 8 We know this is a new operating system that will take some corner of the screen to access the charms, or press the Windows key + . How do I get to Start? Press the Windows key on the keyboard; press the Windows key + and click Start; or move the cursor to - Acer Aspire V5-551 | User Manual - Page 97
> to open and scroll through the current apps. How do I turn off my computer? Press the Windows key + , click Settings > Power and select the action you'd like to take. Alternatively, from Desktop, click Acer Power Button and select the action you'd like to take. Why is there a new interface? The - Acer Aspire V5-551 | User Manual - Page 98
You can personalize Start with a different background image or by arranging the tiles to suit your personal needs. To change the background, press the Windows key + and click Settings > Change PC settings > Personalize. Click Start screen at the top of the page and select a color and image. How - Acer Aspire V5-551 | User Manual - Page 99
Move the cursor to the top of the screen and click and drag the window downwards to close the app. You can close apps from the thumbnails on the to easily open them. If you click an app that is not a Windows Store app, Windows will automatically open the app using Desktop. Where are my apps? From - Acer Aspire V5-551 | User Manual - Page 100
taskbar from the menu that appears at the bottom of the screen. How do I install apps? You can download Windows Store apps from Store. You will need to have a Microsoft ID to purchase and download apps from Store. I can't find apps like Notepad and Paint! Where are they? From Start you can simply - Acer Aspire V5-551 | User Manual - Page 101
account and want to get one, press the Windows key + and click Settings > Change PC settings > Users > Switch to a Microsoft account, and follow the onscreen instructions. How do I add a favorite to Internet Explorer? Internet Explorer 10 doesn't have traditional favorites, instead you can pin - Acer Aspire V5-551 | User Manual - Page 102
for Windows updates? Press the Windows key + and click Settings > Change PC settings > Windows Updates. Click Check for updates now. Where can I get more information? For more information please visit: • Windows 8 tutorials: www.acer.com/windows8-tutorial • Support FAQs: www.acer.com/support 102 - Acer Aspire V5-551 | User Manual - Page 103
installation. This device generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation - Acer Aspire V5-551 | User Manual - Page 104
a malfunction. RADIO DEVICE REGULATORY NOTICES Note: Below regulatory information is for models with wireless LAN and / or Bluetooth only. To prevent radio interference to the licensed service, this device is intended to be operated indoors. This product complies with the radio frequency and safety - Acer Aspire V5-551 | User Manual - Page 105
Declaration of Conformity for EU countries Hereby, Acer, declares that this computer is in compliance with the areas of France have a restricted frequency band. The worst case maximum authorized power indoors is: - 10 mW for the entire 2.4 GHz band (2400 MHz - 2483.5 MHz) - 100 mW for frequencies - Acer Aspire V5-551 | User Manual - Page 106
an EIRP of less than 100 mW indoors and less than 10 mW outdoors: 01 Ain Orientales 02 Aisne 03 Allier 05 12 Aveyron 16 Charente 24 Dordogne 25 Doubs 26 Drome 32 Gers 36 Indre 37 Indre et Loire 41 Loir et 59 Nord 60 Oise 61 Orne 63 Puy Du Dome 64 Pyrenees Atlantique 66 Pyrenees 67 Bas Rhin 68 Haut - Acer Aspire V5-551 | User Manual - Page 107
List of national codes This equipment may be operated in the following countries: Country ISO 3166 Country 2 letter code Austria AT Malta Belgium BE Netherlands Cyprus CY Poland Czech Republic CZ Portugal Denmark DK Slovakia Estonia EE Slovenia Finland FI Spain France FR - Acer Aspire V5-551 | User Manual - Page 108
4, and RSS-210, No 4 (Dec 2000) and No 5 (Nov 2001). "To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing." Cet - Acer Aspire V5-551 | User Manual - Page 109
radiated output power of the wireless LAN Mini PCI Card and Bluetooth card is far below the FCC radio frequency exposure limits. Nevertheless Users are requested to follow the RF safety instructions on wireless option devices that are included in the user's manual of each RF option device. Caution: - Acer Aspire V5-551 | User Manual - Page 110
4, and RSS-210, No 4 (Dec 2000) and No 5 (Nov 2001). "To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing." Cet - Acer Aspire V5-551 | User Manual - Page 111
The maximum allowed antenna gain for use with this device is 6 dBi in order to comply with the E.I.R.P limit for the 5.25- to 5.35 and 5.725 to 5.85 GHz frequency range in pointto-point operation. - 111 - Acer Aspire V5-551 | User Manual - Page 112
LCD PANEL ERGONOMIC SPECIFICATIONS Design viewing distance 500 mm Design inclination angle 0.0° Design azimuth angle 90.0° Viewing direction range class Class IV Screen tilt angle 85.0° Design screen illuminance -
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Acer Aspire V5
User's Manual