Acer Chromebook 512 C852T Lifecycle Extension Guide

Acer Chromebook 512 C852T Manual

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  • Acer Chromebook 512 C852T | Lifecycle Extension Guide - Page 1
    Acer Chromebook C852/C852T LIFECYCLE EXTENSION GUIDE
  • Acer Chromebook 512 C852T | Lifecycle Extension Guide - Page 2
    Self-Repair 1-1 Disassembly Procedures 1-2 Troubleshooting 1-32 FRU (Field Replaceable Unit) List 1-36 Exploded Diagrams 1-37 Check for updates yourself 1-40 Factory reset your Chromebook 1-41 i
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    "Recovery" which is available in the User Manual of the product. NOTE: NOTE: In the event of not being able to create a Factory Default recovery media, it is possible to obtain a copy of the recovery media through Acer Customer Service (http://www.acer.com/support) This is not a free of charge
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    will be voided. Before you start any of the procedures in this chapter, make sure to read the following safety guidelines and the respective instructions within the chapter. CAUTION! Turn off your computer and disconnect all power sources before opening the computer cover or panels. To avoid
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    WEEE Annex VII Component 0 These components are classified as requiring selective treatment: Battery pack Touchpad module USB board Mainboard LCD panel Disassembly Procedures 1-3
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    Pre-disassembly Instructions 0 Do the following prior to starting any maintenance procedures: 1. Place the system on a stable work surface. 2. Remove the power adapter from the USB Type-C port (A
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    NOTE: NOTE: Make sure the system is completely powered off. Disassembly Procedures 1-5
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    Base Cover Removal 0 1. Remove eleven (11) screws from the base cover (Figure 1-3). Figure 1-3. Base Cover Removal 2. Carefully pry up the base cover starting from the upper right side (as shown in Figure 1-4) to release the latches. Figure 1-4. Base Cover Removal 1-6 Disassembly Procedures
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    3. Continue releasing the remaining latches. Then remove the base cover (Figure 1-5). Figure 1-5. Base Cover Removal Disassembly Procedures 1-7
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    Battery Pack Removal 0 Prerequisite: Base Cover Removal 1. Find the battery pack (A) on the top assembly (Figure 1-6). 2. Detach the acetate tape (B) securing the battery cable to the mainboard connector (Figure 1-6). B A Figure 1-6. Battery Pack Removal 3. Disconnect the battery cable from the
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    4. Remove the battery pack from the top assembly (Figure 1-8). WEEE Annex VII Component: Battery Pack Figure 1-8. Battery Pack Removal + IMPORTANT: Follow local regulations for battery disposal. Disassembly Procedures 1-9
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    Touchpad Module Removal 0 Prerequisite: Battery Pack Removal 1. Detach the adhesive tape (A) securing the touchpad FFC. Then disconnect the keyboard FPC from the mainboard connector (B) (Figure 1-9). B A Figure 1-9. Touchpad Module Removal 2. Disconnect the touchpad FFC from the touchpad module
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    3. Detach the adhesive tape (E) securing the keyboard FPC (Figure 1-11). E Figure 1-11. Touchpad Module Removal 4. Slightly lift the mylar. Then detach the conductive tape (F) from the touchpad module and top assembly (Figure 1-12). F Figure 1-12. Touchpad Module Removal Disassembly Procedures 1-
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    5. Remove three (3) screws securing the touchpad module (Figure 1-13). Figure 1-13. Touchpad Module Removal 6. Using the screwdriver, push the guide pins (G) firmly to release them from the top assembly (Figure 1-14). 7. Slide the touchpad module slightly to disengage it from the bottom latches
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    USB Board Removal 0 Prerequisite: Battery Pack Removal 1. Remove three (3) screws (A) securing the right LCD hinge (Figure 1-15). A Figure 1-15. USB Board Removal 2. Lift the top assembly until it is fully open (Figure 1-16). Figure 1-16. USB Board Removal Disassembly Procedures 1-13
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    3. Close the top assembly and lift the right LCD hinge until it is fully extended (Figure 1-17). Figure 1-17. USB Board Removal 4. Disconnect the 20-pin USB board FFC from the mainboard connector (B) and the USB board connector (C). Then remove the 20-pin USB board FFC (Figure 1-18). 5. Disconnect
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    assembly. Then remove the I/O bracket (H) (Figure 1-19). G H Figure 1-19. USB Board Removal 8. Release the USB board from the USB ports slots and guide pins (I) on the top assembly. Then remove the USB board (J) (Figure 1-20). J I WEEE Annex VII Component: USB Board Figure 1-20. USB Board Removal
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    Mainboard Removal 0 Prerequisite: Battery Pack Removal 1. Remove three (3) screws (A) securing the left LCD hinge (Figure 1-21). A Figure 1-21. Mainboard Removal 2. Lift the top assembly until it is fully open (Figure 1-22). Figure 1-22. Mainboard Removal 1-16 Disassembly Procedures
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    3. Close the top assembly and lift the left LCD hinge until it is fully extended (Figure 1-23). Figure 1-23. Mainboard Removal 4. Disconnect the WLAN antennas cables from the WLAN module connectors (B) (Figure 1-24). 5. Disconnect the 20-pin USB board FFC from the mainboard connector (C) (Figure 1-
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    mainboard and I/O bracket (Figure 1-24). B C I D E F H G Figure 1-24. Mainboard Removal 12. Release the I/O bracket from the USB port slot and guide pins (J) on the top assembly. Then remove the I/O bracket (K) (Figure 1-25). J K Figure 1-25. Mainboard Removal 1-18 Disassembly Procedures
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    13. Release the mainboard from the I/O ports slots and guide pins (L) on the top assembly. Then remove the mainboard (M) (Figure 1-26). WEEE Annex VII Component: Mainboard L L M Figure 1-26. Mainboard Removal Figure 1-27. Mainboard + IMPORTANT: Circuit
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    Keyboard Removal 0 Prerequisite: Battery Pack Removal 1. Disconnect the keyboard FPC from the mainboard connector (A) (Figure 1-28). 2. Remove one (1) screw securing the keyboard in place (Figure 1-28). A Figure 1-28. Keyboard Removal 3. Disconnect the touchpad FFC from the mainboard connector (B).
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    4. Detach the adhesive tape (C) securing the keyboard FPC (Figure 1-30). C Figure 1-30. Keyboard Removal 5. Slightly lift to detach the bottom portion (with the adhesive (D)) of the keyboard FPC from the top assembly (Figure 1-31). D Figure 1-31. Keyboard Removal Disassembly Procedures 1-21
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    6. Carefully flip the top assembly and place it on the surface with the keyboard side facing up (Figure 1-32). 7. Using a flat-headed tool, carefully pry to disengage the upper side latches of the keyboard (E) as shown in Figure 1-32. E Figure 1-32. Keyboard Removal 8. Carefully lift the upper part
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    LCD Module Removal 0 Prerequisite: Battery Pack Removal 1. Disconnect the WLAN antenna cables from the WLAN module connectors (A) and unroute the cables from the top assembly (Figure 1-34). A Figure 1-34. LCD Module Removal 2. Disconnect the eDP cable from the mainboard connector (B) and unroute the
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    3. Remove six (6) screws securing the LCD hinges in place (Figure 1-36). Figure 1-36. LCD Module Removal 4. Lift the top assembly until it is fully open (Figure 1-37). Figure 1-37. LCD Module Removal 1-24 Disassembly Procedures
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    5. Close the top assembly and lift both LCD hinges until they are fully extended (Figure 1-38). Figure 1-38. LCD Module Removal 6. Open the top assembly. Then remove the LCD module away from the top assembly (Figure 1-39). ! CAUTION: Make sure all cables and antennas are moved away from the device
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    LCD Bezel Removal 0 Prerequisite: LCD Module Removal 1. Pry the LCD bezel from the upper side to release the latches (Figure 1-40). Figure 1-40. LCD Bezel Removal 2. Continue prying along the right side of the bezel (Figure 1-41). Figure 1-41. LCD Bezel Removal 1-26 Disassembly Procedures
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    3. Continue prying along the left side of the bezel (Figure 1-42). Figure 1-42. LCD Bezel Removal 4. Continue prying along the bottom side of the bezel until all the latches have been released (Figure 1-43). Then remove the LCD bezel from the LCD cover. Figure 1-43. LCD Bezel Removal Disassembly
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    LCD Panel Removal 0 Prerequisite: LCD Bezel Removal 1. Unroute the eDP cable from the cable guides on the LCD cover (Figure 1-44). Figure 1-44. LCD Panel Removal 1-28 Disassembly Procedures
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    2. Pry slightly to access the double-sided mounting tape (A) underneath the LCD panel (B) and the LCD hinge. Then pull to detach the double-sided mounting tape from the LCD cover. Repeat the same procedure to remove the double-sided mounting tape on another side of the LCD panel and the LCD hinge (
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    4. Lift the latch (D) securing the eDP cable (Figure 1-47). D Figure 1-47. LCD Panel Removal 5. Disconnect the eDP cable from the LCD panel connector (E) (Figure 1-48). Then remove the LCD panel. E Figure 1-48. LCD Panel Removal 1-30 Disassembly Procedures
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    Top Assembly Removal 0 Prerequisite: Ensure that the Touchpad Module, USB Board, Mainboard, Speakers, Keyboard, and LCD Module have been disassembled prior removing the top assembly. Figure 1-49. Top Assembly Disassembly Procedures 1-31
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    Troubleshooting This chapter shows you how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer. Do not attempt to open the computer yourself; contact your dealer or authorized service center
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    similar object, press and hold the recovery button. Plug the Chromebit back in to power. When you see a message on screen, release the recovery button. Troubleshooting 1-33
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    or SD card that you used to create recovery media. 5. Follow the on-screen instructions. Make sure the recovery extension is turned on 1. On your computer, open Chrome having problems, contact your Chromebook manufacturer for help. Learn how to contact your manufacturer. 1-34 Troubleshooting
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    Chromebook at work or school, contact your administrator. Administrators: contact Google support. "Chat with experts on the Chromebook help forum. If you're still having problems, contact your manufacturer to repair your Chromebook. Learn how to contact your manufacturer. Troubleshooting 1-35
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    FRU (Field Replaceable Unit) List Please contact your local service center to find out how to obtain the part or replace your device. 1-36 FRU (Field Replaceable Unit) List
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    Exploded Diagrams 1 2 3 4 6 5 10 7 8 9 11 12 13 14 15 Figure 1-50. System Exploded Diagram Table 1-1. System Exploded Diagram No. Description 1 Touchpad Module 2 Top Assembly (without keyboard) 3 Keyboard 4 I/O Bracket L 5 Mainboard 6 I/O Bracket R 7 USB Board 8 USB Board FFC
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    Table 1-1. System Exploded Diagram (Continued) No. Description 10 Touchpad FFC 11 Speakers 12 Insulator Mylar (for battery) 13 Acetate Tape (for battery) 14 Battery Pack 15 Base Cover 1-38 Exploded Diagrams
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    1 2 3 4 5 5 6 7 8 Figure 1-51. LCD Assembly Exploded Diagram Table 1-2. LCD Assembly Exploded Diagram No. Description 1 LCD Bezel 2 LCD Panel 3 Microphone Rubbers 4 Camera Module LCD Hinge L 5 LCD Hinge R 6 eDP Cable 7 WLAN Antenna (MAIN+AUX) 8 LCD Cover Exploded Diagrams 1-39
  • Acer Chromebook 512 C852T | Lifecycle Extension Guide - Page 42
    Check for updates yourself 1. Turn on your Chromebook. 2. Connect your Chromebook to Wi-Fi. 3. At the bottom right, select the time. 4. Select Settings . 5. At the bottom of the left panel, select About Chrome OS. 6. Under "Google Chrome OS", you'll find which version of the Chrome operating system
  • Acer Chromebook 512 C852T | Lifecycle Extension Guide - Page 43
    Factory reset your Chromebook 1. Sign out of your Chromebook. 2. Press and hold Ctrl + Alt + Shift + r. 3. Select Restart. 4. In the box that appears, select Powerwash > Continue. 5. Follow the steps that appear and sign in with your Google Account. NOTE: NOTE: The account you sign in with after you
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Acer Chromebook C852/C852T
LIFECYCLE EXTENSION
GUIDE