Acer LX.TQ60Z.169 Service Guide
Acer LX.TQ60Z.169 - TravelMate 4730-6916 - Core 2 Duo 2.1 GHz Manual
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- Acer LX.TQ60Z.169 | Service Guide - Page 1
TravelMate 4730/4730G Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN - Acer LX.TQ60Z.169 | Service Guide - Page 2
Revision History Please refer to the table below for the updates made on TravelMate 4730/4730G Series service guide. Date Chapter Updates II - Acer LX.TQ60Z.169 | Service Guide - Page 3
by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed - Acer LX.TQ60Z.169 | Service Guide - Page 4
Conventions The following conventions are used in this manual: SCREEN MESSAGES Denotes actual messages that appear on screen. . Gives precautionary measures to avoid possible hardware or software problems. Reminds you to do specific actions relevant to the accomplishment of procedures. IV - Acer LX.TQ60Z.169 | Service Guide - Page 5
Preface Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's global product offering. To better fit local market requirements - Acer LX.TQ60Z.169 | Service Guide - Page 6
VI - Acer LX.TQ60Z.169 | Service Guide - Page 7
Hot Keys 14 Special Key 15 Using the System Utilities 16 Acer GridVista (dual-display compatible 16 Hardware Specifications and Configurations 18 System Disassembly Requirements 43 General Information 44 Pre-disassembly Instructions 44 Disassembly Process 44 External Module Disassembly - Acer LX.TQ60Z.169 | Service Guide - Page 8
Reassembly Procedure 102 Replacing the VGA Module 102 Replacing the CPU 102 Replacing the Thermal Module 103 Replacing the RJ-11 Port 103 Replacing the Switch Cover 117 Replacing the WLAN Module 119 Replacing the Hard Disk Drive Module 119 Replacing the DIMM Modules 120 Replacing the ODD - Acer LX.TQ60Z.169 | Service Guide - Page 9
of Contents Troubleshooting 123 Common Problems 123 Power On Issue 124 No Display TravelMate 4730/4730G FRU List 152 Model Definition and Configuration 166 TravelMate 4730/4730G Series 166 Test Compatible Components 175 Microsoft® Windows® Vista Environment Test 176 Online Support - Acer LX.TQ60Z.169 | Service Guide - Page 10
Table of Contents X - Acer LX.TQ60Z.169 | Service Guide - Page 11
WiFi Link 5150/5350 (Subject to availability) System Memory • Dual-Channel DDR2 SDRAM support • Up to 2 GB of DDR2 667 MHz memory, upgradeable to 4 GB using Audio Two built-in Acer 3DSonic stereo speakers High-definition audio support MS-Sound compatible Built-in microphone Chapter 1 1 - Acer LX.TQ60Z.169 | Service Guide - Page 12
Acer Crystal Eye webcam* • Optional Acer Privacy control • Enhanced Acer DASP (Disk Anti-Shock Protection)* • Acer Bio-Protection fingerprint solution • Touchpad pointing device I/O interface • Acer EasyPort IV connector • PC Card slot (Type II) • Acer Bio-Protection fingerprint reader* • 5-in-1 - Acer LX.TQ60Z.169 | Service Guide - Page 13
• Microphone-in jack • Line-in jack • Ethernet (RJ-45) port • Modem (RJ-11) port • DC-in jack for AC adapter Environment • Temperature: • Operating: 5 °C to 35 °C • Non-operating: -20 °C to 65 °C • Humidity (non-condensing): • Operating: 20% to 80% • Non-operating: 20% to 80% NOTE: Items marked with - Acer LX.TQ60Z.169 | Service Guide - Page 14
System Block Diagram 4 Chapter 1 - Acer LX.TQ60Z.169 | Service Guide - Page 15
models). Also called Liquid-Crystal Display (LCD), displays computer output. Launch Acer Empowering Technology. Status indicators Speakers Keyboard Palmrest Light-Emitting Diodes (LEDs) that For entering data into your computer. Comfortable support area for your hands when you use the computer. 5 - Acer LX.TQ60Z.169 | Service Guide - Page 16
The left and right buttons function like the left and right mouse buttons. *The center button serves as Acer BioProtection fingerprint reader supporting Acer FingerNav 4-way control function (only for certain models). Touch-sensitive pointing device which functions like a computer mouse. Turns - Acer LX.TQ60Z.169 | Service Guide - Page 17
IV connector Ethernet (RJ-45) port External display (VGA) port HDMI 2 USB 2.0 ports 5-in-1 card reader PC Card slot Description Connects to Acer EasyPort IV (only for certain models). Connects to an Ethernet 10/100/1000-based network. Connects to a display device (e.g. external monitor, LCD - Acer LX.TQ60Z.169 | Service Guide - Page 18
Right View No. 1 2 3 4 5 6 7 Rear View Icon Item Kensington lock slot Description Connects to a Kensington-compatible computer security lock. Optical drive Internal optical drive; accepts CDs or DVDs. Optical disk access Lights up when the optical drive is active. indicator Optical drive - Acer LX.TQ60Z.169 | Service Guide - Page 19
Bottom View No. 1 2 3 4 5 6 7 Icon Item Battery bay Description Houses the computer's battery pack. Battery lock Memory compartment Hard disk bay Acer DASP (Disk Anti-Shock Protection) Ventilation slots and cooling fan Battery release latch Locks the battery in position. Houses the computer's - Acer LX.TQ60Z.169 | Service Guide - Page 20
Buttons Located beside the keyboard are application buttons. These buttons are called easy-launch buttons. They are: WLAN, Internet, email, Bluetooth, Arcade and Acer Empowering Technology. The mail and Web browser buttons are pre-set to email and Internet programs, but can be reset by users. To - Acer LX.TQ60Z.169 | Service Guide - Page 21
reader (3) supporting Acer FingerNav 4-way control function (only for certain models) or the 4-way scroll (3) button (only for certain models) to scroll up or down and move left or right a page. This fingerprint reader or button mimics your cursor pressing on the right scroll bar of Windows - Acer LX.TQ60Z.169 | Service Guide - Page 22
Using the Keyboard The keyboard has full-sized keys and an embedded numeric keypad, separate cursor, lock, Windows, function and special keys. Lock Keys and embedded numeric keypad The keyboard has three lock keys which you can toggle on and off. Lock key Caps Lock Num Lock + Scroll Lock - Acer LX.TQ60Z.169 | Service Guide - Page 23
Windows Keys The keyboard has two keys that perform Windows-specific functions. Key Description Windows key Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of functions: < - Acer LX.TQ60Z.169 | Service Guide - Page 24
> + + + + + + + < > + < > + + Icon Function Hotkey help Acer eSettings Management Acer ePower Management Sleep Display toggle Screen blank Touchpad toggle Speaker toggle Brightness up Brightness down Hotkey help - Acer LX.TQ60Z.169 | Service Guide - Page 25
word processor. 2. Hold and then press the key at the upper-center of the keyboard. NOTE: Note: Some fonts and software do not support the Euro symbol. Please refer to www.microsoft.com/ typography/faq/faq12.htm for more information. The US dollar sign 1. Open a text editor or word - Acer LX.TQ60Z.169 | Service Guide - Page 26
the check box Extend my windows desktop onto this monitor. Finally, click Apply to confirm the new settings and click OK to complete the process. Acer GridVista is a handy utility that offers four pre-defined display settings so you can view multiple windows on the same screen. To access this - Acer LX.TQ60Z.169 | Service Guide - Page 27
compatible, allowing two displays to be partitioned independently. AcerGridVista is simple to set up: 1. Run Acer GridVista and select your preferred screen configuration for each display from the task bar. 2. Drag and drop each window into the appropriate grid. 3. Enjoy the convenience of a well - Acer LX.TQ60Z.169 | Service Guide - Page 28
, C3, C4, C6 and S3, S4 for mobile CPU Supported protocols • Support ISIPP • Support Acer UI • Support multi-boot • Suspend to RAM (S3)/Disk (S4) • Various hot-keys for system control • Support SMBUS 2.0, PCI2.3 • Support PXE • Support Y2K solution • Support Win Flash Wake on LAN from S3 • Wake on - Acer LX.TQ60Z.169 | Service Guide - Page 29
System Memory Item Memory controller Memory size DIMM socket number Supports memory size per socket Supports maximum memory size Supports DIMM type Supports DIMM Speed Memory module combinations Specification Built-in 0MB (no on-board memory) 2 sockets 2 GB 4G for 64bit OS (with two 2GB SODIMM) Two - Acer LX.TQ60Z.169 | Service Guide - Page 30
802.11b: DQPSK, DBPSK and CCK WiFi/WiMAX Combo Module Item Vendor and Model Air Interface Host Interface Mobile Form-factor RF Bands OS Support SW Application SW Compatibility SKUs WiMAX - NW Operator Manageability Specification Intel Ebron/Shirley Peak 802.16e Mobile WiMAX and 802.11abgn USB and - Acer LX.TQ60Z.169 | Service Guide - Page 31
Major Chips Item Core logic VGA LAN USB 2.0 Super I/O controller PCMCIA/ 5 in 1 Card Reader Audio Codec Controller Intel® Core™2 Duo mobile processor, supporting Intel® 64 architecture Integrated VGA solution for Cantiga GM,GL / External VGA card (MXM) for Cantiga PM BROADCOM BCM5764M for Giga LAN - Acer LX.TQ60Z.169 | Service Guide - Page 32
without inverter) Physical Size (mm) Electrical Interface Support Color Viewing Angle (degree) Horizontal: Right/Left .8 (V) 1280x3(RGB) x 800 0.237 R.G.B. Vertical Stripe Normally White 200 Typ. (5 points average) 170 Min. (5 points average) (see note below) 1.3 max. (5 points) 500:1 Typ.,300:1 Min - Acer LX.TQ60Z.169 | Service Guide - Page 33
time out • LCD Local Stand-By mode by time out • Low battery alarm by beep • Auto-backlight off when LCD cover closed • Full ACPI 1.0B supported • LCD Auto-DIM mode by time out Chapter 1 23 - Acer LX.TQ60Z.169 | Service Guide - Page 34
24 Chapter 1 - Acer LX.TQ60Z.169 | Service Guide - Page 35
if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4 Troubleshooting when problem arises. To activate the options: Information, Main, Advanced, Security, Boot, and Exit. Follow these instructions: • To choose a menu, use the left and right arrow keys. - Acer LX.TQ60Z.169 | Service Guide - Page 36
VGA BIOS Version: Serial Number: Asset Tag Number: Product Name: Manufacturer Name: UUID: v0.16-T6 nVidia NB9M-GS VER62.98.1F.00.00 TravelMate 4730 Acer DCEB0597-DE29-11D3-444C-001B38D96A6F F1 Help ESC Exit ↑↓ Select Item ←→ Select Menu F5/F6 Change Values Enter SelectXSubMenu NOTE: The system - Acer LX.TQ60Z.169 | Service Guide - Page 37
Main The Main screen allows the user to set the system time and date as well as enable and disable boot option and recovery. Information Main System Time System Date Total Memory Video Memory InsydeH20 Setup Utility Advanced Security Power Boot [13:04:04] [06/04/2008] 4095 MB [256MB] Rev. 3.5 - Acer LX.TQ60Z.169 | Service Guide - Page 38
menu. Submenu Items • Numlock • Zip Emulation Type • Serial Port A • Infrared Port • Azalia • Lan • IDE Controller • HDC Configure as • ACHI Option ROM Support • SATA Port 0, 1, 4, and 5 Hotplug • Channel 1 to 4 Master and Slave • PEG Aperture Size • ASPM • Extended Synch 28 Chapter 2 - Acer LX.TQ60Z.169 | Service Guide - Page 39
ASPM Control • PCI Latency Timer • VT-d • FACP C2 Latency Value • FACP C3 Latency Value • FACP RTC S4 Wakeup • APIC IO APIC Mode • HPET Support • Base Address select N/A • VC1 Enable • ASPM • URR • FER • NFER • CER • CTO • SEFE • SENFE • SECE • PME Interrupt • PME SCI • Hot Plug SCI • Mini Watchdog - Acer LX.TQ60Z.169 | Service Guide - Page 40
Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. InsydeH20 Setup Utility Information Main Advanced Security Power Boot Supervisor Password Is: User Password Is: HDD Password Is: Clear Clear Clear Set Supervisor Password Set - Acer LX.TQ60Z.169 | Service Guide - Page 41
Setting a Password Follow these steps as you set the user or the supervisor password: 1. Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Supervisor Password box appears: 2. Type a password in the "Enter New Password" field. The password length - Acer LX.TQ60Z.169 | Service Guide - Page 42
Changing a Password 1. Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Password box appears. 2. Type the current password in the Enter Current Password field and press Enter. 3. Type a password in the Enter New Password field. Retype the - Acer LX.TQ60Z.169 | Service Guide - Page 43
CPU Control Description Enter the Advanced CPU Control menu. Submenu Items • P-States (IST) • Boot performance mode • Thermal Mode • CMP Support • Use XD capability • VT Support • C-States • Enhanced C-States • C-State Pop Up Mode • C-State Pop Down Mode • C4 Exit Timing Mode • DeepC4 • Hard C4E - Acer LX.TQ60Z.169 | Service Guide - Page 44
Parameter Platform Power Management ACPI S3 Wake on PME Wake on Modem Ring Auto wake on S5 Quickly S4 Resume Description Enter the Platform Power Management menu. Enable or Disable ACPI S1/S3 Sleep State. Enable or Disable wake up when the system power is off and a PCI Power Management Enable wake - Acer LX.TQ60Z.169 | Service Guide - Page 45
Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the USB diskette drives, the onboard hard disk drive and the DVD drive in the module bay. InsydeH20 Setup Utility Information Main Advanced Security Power Boot Boot priority - Acer LX.TQ60Z.169 | Service Guide - Page 46
Exit The Exit screen allows you to save or discard any changes you made and quit the BIOS Utility. InsydeH20 Setup Utility Information Main Advanced Security Power Boot Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes Rev. 3.5 Exit Item Specific Help - Acer LX.TQ60Z.169 | Service Guide - Page 47
BIOS Flash Utility The BIOS flash memory update is required for the following conditions: • New versions of system programs • New features or options • Restore a BIOS when it becomes corrupted. Use the Phlash utility to update the system BIOS flash ROM. NOTE: Create a Crisis Recovery Media (such as - Acer LX.TQ60Z.169 | Service Guide - Page 48
4. In flash BIOS, the message Please do not remove AC Power Source displays. NOTE: If the AC power is not connected, the following message displays. Plug in the AC power to continue. 5. Flash is complete when the following message displays. 6. Shutdown or reboot base on iflash.bat command. 38 - Acer LX.TQ60Z.169 | Service Guide - Page 49
Remove HDD/BIOS Utility This section provide you with removing HDD/BIOS method: Remove HDD Password: • If you key in wrong HDD password three times, Hdd password error code displays. See the image below. To reset the HDD password, run HDD_PW.EXE as follows: 1. Key in hdd_pw 15494 0 2. Press 2. 3. - Acer LX.TQ60Z.169 | Service Guide - Page 50
Remove BIOS Password: If you key in the wrong Supervisor Password three times, System Disabled displays on the screen. See the image below. To reset the BIOS password, run BIOS_PW.EXE as follows: 1. Key in bios_pw 14452 0 2. Select one string from the list. 40 Chapter 2 - Acer LX.TQ60Z.169 | Service Guide - Page 51
3. Reboot the system and key in the selected string (qjjg9vy, 07yqmjd etc.) for the BIOS user password. Chapter 2 41 - Acer LX.TQ60Z.169 | Service Guide - Page 52
42 Chapter 2 - Acer LX.TQ60Z.169 | Service Guide - Page 53
and Replacement Chapter 3 This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. Disassembly Requirements To disassemble the computer, you need the following tools: • Wrist grounding strap and conductive mat for preventing - Acer LX.TQ60Z.169 | Service Guide - Page 54
General Information Pre-disassembly Instructions Before proceeding with the disassembly procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the - Acer LX.TQ60Z.169 | Service Guide - Page 55
External Modules Disassembly Flowchart The flowchart below gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the main board, you must first remove the keyboard, then - Acer LX.TQ60Z.169 | Service Guide - Page 56
Removing the Battery Pack 1. Turn computer over. 2. Slide the battery lock/unlock latch to the unlock position. 3. Slide and hold the battery release latch to the release position (1), then slide out the battery pack from the main unit (2). 1 2 46 Chapter 3 - Acer LX.TQ60Z.169 | Service Guide - Page 57
Removing the SD dummy card 1. Push the SD dummy card all the way in to eject it. 2. Pull it out from the slot. Chapter 3 47 - Acer LX.TQ60Z.169 | Service Guide - Page 58
Removing the NewCard dummy card 1. Push the NewCard eject button to eject it, then push it all the way in to eject the NewCard dummy. 2. Pull it out from the slot. 48 Chapter 3 - Acer LX.TQ60Z.169 | Service Guide - Page 59
Removing the Lower Covers 1. See "Removing the Battery Pack" on page 46. 2. See "Removing the SD dummy card" on page 47. 3. See "Removing the NewCard dummy card" on page 48. 4. Loosen the five captive screws in the Memory, HDD, and WLAN bays as shown. WLAN Cover 5. Carefully open the memory cover. - Acer LX.TQ60Z.169 | Service Guide - Page 60
7. Remove the WLAN cover as shown. 50 Chapter 3 - Acer LX.TQ60Z.169 | Service Guide - Page 61
Removing the DIMM Modules 1. See "Removing the Battery Pack" on page 46. 2. Remove the Memory Module cover See "Removing the Lower Covers" on page 49. 3. Push out the release latches on both sides of the DIMM socket to release the DIMM module. 4. Remove the DIMM module. 5. Repeat steps for the - Acer LX.TQ60Z.169 | Service Guide - Page 62
Removing the WLAN Module 1. See "Removing the Battery Pack" on page 46. 2. Remove the WLAN cover. See "Removing the Lower Covers" on page 49. 3. Remove the adhesive tape and disconnect the antenna cables from the WLAN board. 4. Move the antenna cables away and remove the two screws on the WLAN board - Acer LX.TQ60Z.169 | Service Guide - Page 63
5. Detach the WLAN board from the WLAN socket. NOTE: When re-attaching the antenna to the WLAN board, make sure the cables are arranged under the WLAN bracket. Chapter 3 53 - Acer LX.TQ60Z.169 | Service Guide - Page 64
Removing the Hard Disk Drive Module 1. See "Removing the Battery Pack" on page 46. 2. Remove the HDD cover, See "Removing the Lower Covers" on page 49. 3. Use the mylar tab to slide and lift up the hard disk drive module to remove. NOTE: To prevent damage to device, avoid pressing down on it or - Acer LX.TQ60Z.169 | Service Guide - Page 65
5. Remove the four screws securing the hard disk to the carrier. Step HDD Carrier Size M3*3.5 (NL) 6. Remove the HDD from the carrier. Quantity 4 Screw Type Chapter 3 55 - Acer LX.TQ60Z.169 | Service Guide - Page 66
Removing the Optical Drive Module 1. See "Removing the Battery Pack" on page 46. 2. Remove the Memory cover. See "Removing the Lower Covers" on page 49. 3. Remove the screw securing the ODD module. Step ODD Module Size M2.5*5(NL) Quantity 1 Screw Type 4. Using a screw driver, push the ODD - Acer LX.TQ60Z.169 | Service Guide - Page 67
5. Remove the three screws securing the ODD bracket and remove the ODD bracket from the ODD module. Step ODD Bracket Size M2*3 (NL) Quantity 3 6. Insert a pin in the eject hole of the ODD to eject the ODD tray. Screw Type 7. Press down on the locking catch to release the ODD cover and remove. - Acer LX.TQ60Z.169 | Service Guide - Page 68
Main Unit Disassembly Process Main Unit Disassembly Flowchart Screw List Step Switch Cover LCD Module LCD Module Upper Cover Upper Cover Touch Pad Bracket Launch Board Speaker I/O Board Bluetooth Board Modem Module Mainboard Thermal Module Screw M2*3 (NL) M2.5*8(NL) M2.5*5 (NL) M2.5*8 (NL) M2.5*5 - Acer LX.TQ60Z.169 | Service Guide - Page 69
Removing the Switch Cover CAUTION: Using tools to remove the Switch Cover may cause damage to the outer casing. It is recommended that only fingers are used to remove the Switch Cover. 1. See "Removing the Battery Pack" on page 46. 2. Locate and remove the five securing screws as shown. Step Switch - Acer LX.TQ60Z.169 | Service Guide - Page 70
Removing the Keyboard 1. See "Removing the Battery Pack" on page 46. 2. See "Removing the Switch Cover" on page 59. 3. Remove the two screws securing the keyboard to the upper case. Step Keyboard Size M2*3 Quantity 2 4. Lift the keyboard as shown to remove from the chassis. Screw Type 5. Turn - Acer LX.TQ60Z.169 | Service Guide - Page 71
6. Remove the keyboard from the chassis. Removing the Power Board 1. See "Removing the Battery Pack" on page 46. 2. See "Removing the Keyboard" on page 60. 3. Disconnect the Power Board cable from the mainboard. 4. Remove the two securing screws from the Power Board. NOTE: The left hand securing - Acer LX.TQ60Z.169 | Service Guide - Page 72
Step Power Board Size M2*3 Quantity 2 Removing the Launch Board 1. See "Removing the Battery Pack" on page 46. 2. See "Removing the Keyboard" on page 60. 3. Disconnect the Launch Board cable from the mainboard. Screw Type 4. Remove the two securing screws from the Launch Board. NOTE: The right - Acer LX.TQ60Z.169 | Service Guide - Page 73
Board Size M2*3 Quantity 2 Removing the Antenna 1. See "Removing the WLAN Module" on page 52. 2. Remove the Antenna Cables from the securing guides as shown. Screw Type 3. Turn the computer over, remove the adhesive tape and disconnect the FCC cables to expose the antenna cables underneath - Acer LX.TQ60Z.169 | Service Guide - Page 74
4. Secure the FFC cable out of the way using the adhesive tape. 5. Turn the computer over and push the cables through the underside of the chassis. 6. Turn the computer over, and remove the cable from the mainboard as shown. 7. Remove the Antenna Cables from the housing well as shown. NOTE: Place - Acer LX.TQ60Z.169 | Service Guide - Page 75
Removing the LCD Module 1. Remove the Battery Pack. See "Removing the Battery Pack" on page 46. 2. Remove the Lower Covers. See "Removing the Lower Covers" on page 49. 3. Remove the WLAN Module. See "Removing the WLAN Module" on page 52. 4. Remove the Antenna. See "Removing the Antenna" on page 63. - Acer LX.TQ60Z.169 | Service Guide - Page 76
7. Remove the four securing screws (two on each side) connecting the LCD module. Step LCD Module (Red callout) LCD Module (Blue callout) Size M2.5*9 M2.5*5 Quantity 2 2 8. Carefully remove the LCD module from the chassis. Screw Type 66 Chapter 3 - Acer LX.TQ60Z.169 | Service Guide - Page 77
Removing the Upper Cover 1. See "Removing the Battery Pack" on page 46. 2. See "Removing the LCD Module" on page 65. 3. Turn the computer over. Remove the sixteen screws on the bottom panel. Step Upper Cover Size M2.5x9 Quantity 16 Screw Type Chapter 3 67 - Acer LX.TQ60Z.169 | Service Guide - Page 78
4. Turn the computer over and disconnect the seven cables from the mainboard as shown. A B C G F ED Disconnect A as shown. If necessary, remove FFC G Pull back the securing strip and disconnect B and C before beginning. as shown. B C Remove the antenna cables from the housing and Release - Acer LX.TQ60Z.169 | Service Guide - Page 79
Disconnect the Power Board FFC (E) first before removing FFC D. Pull back the locking latches to release D. Release the securing latches and disconnect F as shown. Release the securing latches and disconnect G as shown. 5. Remove the single screw on the top panel. Step Upper Cover Size M2.5*9 ( - Acer LX.TQ60Z.169 | Service Guide - Page 80
6. Grasp the top left corner first and pry the cover off. 7. Continue moving from left to the right corner and pry it off the lower cover. 8. Move to the bottom right corner and pry it up. 70 Chapter 3 - Acer LX.TQ60Z.169 | Service Guide - Page 81
9. The Upper Cover can now be removed from the lower base. Removing the Finger Print Reader 1. See "Removing the Upper Cover" on page 67. 2. Remove the securing screw from the Finger Print Reader board, and ensure the FFC is free of the upper cover. Step Size finger print reader M2.5*3 (NL) - Acer LX.TQ60Z.169 | Service Guide - Page 82
3. Remove the board bracket from the Upper Cover. IMPORTANT:Do not throw away the Bracket Pad. Remove and replace on new bracket. Bracket Pad 4. Using your fingers, gently lift the Finger Print Reader board from the Upper Cover. 5. Pull the Finger Print Reader FFC through the touchpad bracket taking - Acer LX.TQ60Z.169 | Service Guide - Page 83
Removing the Touch Pad Bracket 1. See "Removing the Upper Cover" on page 67. 2. Peel back the Finger Print Reader FFC to expose the Touch Pad connector. 3. Disconnect the Touch Pad FFC from the Touch Pad board. 4. Lift up the covering and remove the securing screw. Step Touch Pad Bracket Size M2 - Acer LX.TQ60Z.169 | Service Guide - Page 84
5. Remove the Touch Pad bracket. IMPORTANT:The Touch Pad cannot be removed individually. To replace the Touch Pad, replace the entire Upper Cover. Removing the Left Speaker Module 1. See "Removing the Upper Cover" on page 67. 2. Peel back the adhesive strip to expose the speaker cabling. 3. Remove - Acer LX.TQ60Z.169 | Service Guide - Page 85
Step Left Speaker Module Size M2.5*3 (NL) Quantity 2 Screw Type 4. Grasp both ends of the mylar cover and carefully pull back to expose the speaker cable. Chapter 3 75 - Acer LX.TQ60Z.169 | Service Guide - Page 86
Removing the Right Speaker Module 1. See "Removing the Upper Cover" on page 67. 2. Remove the two securing screws from the speaker module. Step Right Speaker Module Size M2.5*3 (NL) 3. Grip the Speaker Module and remove. Quantity 2 Screw Type 76 Chapter 3 - Acer LX.TQ60Z.169 | Service Guide - Page 87
Removing the Bluetooth Module 1. See "Removing the Upper Cover" on page 67. 2. Remove the adhesive strip to expose the Bluetooth cable. 3. Disconnect the bluetooth cable as shown. 4. Lift the corner of the module up, then grasp to remove. Chapter 3 77 - Acer LX.TQ60Z.169 | Service Guide - Page 88
Removing the Modem Module 1. See "Removing the Upper Cover" on page 67. 2. Disconnect the RJ-11 cable as shown. 3. Remove the two (2) securing screws. Step Modem Module Size M2*3 (NL) Quantity 2 4. Lift the module and remove from the lower cover as shown. Screw Type 78 Chapter 3 - Acer LX.TQ60Z.169 | Service Guide - Page 89
Removing the Mainboard 1. See "Removing the LCD Module" on page 65. 2. See "Removing the Upper Cover" on page 67. 3. See "Removing the Modem Module" on page 78. 4. Turn the lower base over on a clean surface, and disconnect the DC-IN cable as shown. IMPORTANT:Ensure the cable can easily pass through - Acer LX.TQ60Z.169 | Service Guide - Page 90
6. Remove the two securing screws from the Mainboard. Step Mainboard Mainboard Size M2.5*9 (NL) Green Call out M2.5*3 (NL) Red Call out Quantity 1 1 7. Lift the mainboard to expose the DC-IN jack and USB cable. Screw Type 8. Remove the DC-IN jack and USB cable as shown. 80 Chapter 3 - Acer LX.TQ60Z.169 | Service Guide - Page 91
9. Grasp the mainboard by both sides and pivot upwards to remove. CAUTION: Ensure the I/O ports at the bottom of the mainboard are clear of the bottom base to prevent damage to the mainboard. Chapter 3 81 - Acer LX.TQ60Z.169 | Service Guide - Page 92
Removing the USB Board 1. Remove the mainboard. See "Removing the Mainboard" on page 79. 2. Remove cable from the USB board. 3. Remove the two securing screws from the USB board and lift clear of the chassis. 82 Chapter 3 - Acer LX.TQ60Z.169 | Service Guide - Page 93
Removing the RJ-11 Port 1. See "Removing the Mainboard" on page 79. 2. Disconnect the RJ-11 cable from the modem module. 3. Grasp the cable and gently lift it out of the housing well. 4. If necessary insert tweezers in the RJ-11 jack, lift the RJ-11 jack from the base. Chapter 3 83 - Acer LX.TQ60Z.169 | Service Guide - Page 94
Removing the Thermal Module 1. See "Removing the Battery Pack" on page 46. 2. See "Removing the LCD Module" on page 65. 3. See "Removing the Upper Cover" on page 67. 4. See "Removing the Mainboard" on page 79. 5. Remove the eight securing screws from the Thermal Modules. Step CPU Thermal Module ( - Acer LX.TQ60Z.169 | Service Guide - Page 95
7. Lift the Thermal Module clear of the Mainboard. Chapter 3 85 - Acer LX.TQ60Z.169 | Service Guide - Page 96
Removing the CPU 1. See "Removing the Battery Pack" on page 46. 2. See "Removing the Upper Cover" on page 67. 3. See "Removing the Mainboard" on page 79. 4. See "Removing the Thermal Module" on page 84. 5. Using a flat screwdriver, turn the CPU socket latch counter-clockwise 180° to release the CPU. - Acer LX.TQ60Z.169 | Service Guide - Page 97
Removing the VGA Module 1. Remove the mainboard. See "Removing the Mainboard" on page 79. 2. Remove the two securing screws from the VGA Module. Step VGA Module Size M2*4-NI (NL) Quantity 2 Screw Type 3. The VGA module lifts automatically from the mainboard. Remove the VGA Module as shown. - Acer LX.TQ60Z.169 | Service Guide - Page 98
LCD Module Disassembly Process LCD Module Disassembly Flowchart Screw List Step LCD Bezel Inverter Board Camera Module LCD Panel LCD Brackets Screw M2.5*5 (NL) M2.5*5 (NL) M2*3 (NL) M2.5*5 (NL) M2*3 (NL) Quantity 4 1 2 2 8 Color Black Black Black Black Black Part No. MA000007YG0 MA000007YG0 - Acer LX.TQ60Z.169 | Service Guide - Page 99
Removing the LCD Bezel 1. Remove the LCD module. See "Removing the LCD Module" on page 65. 2. Remove the two upper and two lower bezel screw caps. Remove the four securing screws from the LCD module. Step LCD Bezel Size M2.5*5 (NL) Quantity 4 3. Lift up the bezel, topside first, and remove it - Acer LX.TQ60Z.169 | Service Guide - Page 100
Removing the Inverter Board 1. Remove the LCD Bezel. See "Removing the LCD Bezel" on page 89. 2. Remove the securing tapes from the left and right sides of the Inverter board as shown. 3. Remove the two securing screws from the Inverter board and lift the board clear of the LCD Module. Step - Acer LX.TQ60Z.169 | Service Guide - Page 101
Removing the Camera Module 1. Remove the LCD Bezel. See "Removing the LCD Bezel" on page 89. 2. Disconnect the Camera Module cable as shown. 3. Remove the two securing screws from the Camera Module bracket. Step Camera Module bracket Size M2*3 (NL) Quantity 2 Screw Type Chapter 3 91 - Acer LX.TQ60Z.169 | Service Guide - Page 102
4. Lift the Camera Bracket with the Camera Module (A) and remove the single securing screw (B). B A Step Camera Board Size M2*2.3 Quantity 1 Screw Type 5. Place your finger on the top of the module and pry it away from the bracket. 6. Completely separate the camera board from the bracket. 92 - Acer LX.TQ60Z.169 | Service Guide - Page 103
Removing the LCD Panel 1. Remove the LCD Bezel. See "Removing the LCD Bezel" on page 89. 2. Lift the LCD Panel clear of the LCD Module, taking care to ensure the cables are free from the back cover. Chapter 3 93 - Acer LX.TQ60Z.169 | Service Guide - Page 104
Removing the LCD Brackets and FPC Cable 1. Remove the LCD panel. See "Removing the LCD Panel" on page 93. 2. Turn the LCD panel over to expose the rear. Peel off the mylar strip and remove the FPC cable. 3. Grip the FPC cable and lift upward to detach the adhesive pads. 4. Remove the eight securing - Acer LX.TQ60Z.169 | Service Guide - Page 105
Removing the Antennas Editorès Note: We did not find this section covered. Please advice. 1. See "Removing the Battery Pack" on page 46. 2. See "Removing the Lower Covers" on page 49. 3. See "Removing the WLAN Module" on page 52. 4. See "Removing the LCD Panel" on page 93. 5. Remove the strips - Acer LX.TQ60Z.169 | Service Guide - Page 106
Removing the MIC Module 1. Remove the LCD panel. See "Removing the LCD Panel" on page 93. 2. Remove the strips holding the MIC Module cable in place. Ensure the cable is free from obstructions. 3. Remove the MIC cable and Module from the LCD module. 96 Chapter 3 - Acer LX.TQ60Z.169 | Service Guide - Page 107
LCD Module Reassembly Procedure Replacing the LCD Panel 1. Align the LCD brackets with the eight screw holes (four on each side) on the LCD Panel as shown. 2. Secure the LCD brackets to the LCD panel. 3. Turn the panel over. Insert the LCD Panel cable into the LCD Panel as shown. Chapter 3 97 - Acer LX.TQ60Z.169 | Service Guide - Page 108
4. Replace the MIC cable under the mylar tab strips, and replace the MIC as shown. Secure the cable by pressing down on the strips. 5. Replace the antenna cables and assembly. 6. Replace the tabs securing the left and right antennas to the LCD module. 7. Replace the strips holding the antenna cables - Acer LX.TQ60Z.169 | Service Guide - Page 109
8. Secure the cable by pressing down on the securing 9. Align the hinges with the LCD back cover and strip. replace the LCD panel. 10. Replace the camera board in the bracket. 11. Replace the securing screw on the camera board. 12. Replace the Camera Module in the bottom cover. 13. Replace the - Acer LX.TQ60Z.169 | Service Guide - Page 110
14. Connect the Camera Module cable as shown. 15. Connect the right Inverter board cable as shown. 16. Connect the left Inverter board cable as shown. 17. Replace the adhesive strips on the left and right sides of the Inverter board as shown NOTE: Tuck the cables securely to prevent damage to - Acer LX.TQ60Z.169 | Service Guide - Page 111
Replacing the LCD Bezel 1. Align the edge of the bezel with the bottom cover and replace the LCD Module. 2. Replace the four securing screws and the four screw caps on the LCD module. Chapter 3 101 - Acer LX.TQ60Z.169 | Service Guide - Page 112
2. Using a flat-tipped screw driver, lock the CPU in side up), and insert the CPU into the CPU bracket the socket as shown. as shown. 102 Chapter 3 - Acer LX.TQ60Z.169 | Service Guide - Page 113
Port 1. Insert the RJ-11 port into the base as shown. 2. Grasp the cable and insert in the cable well along the bottom base. Chapter 3 103 - Acer LX.TQ60Z.169 | Service Guide - Page 114
3. Connect the RJ-11 cable to the modem module as shown. 104 Chapter 3 - Acer LX.TQ60Z.169 | Service Guide - Page 115
Replacing the Mainboard 1. Replace the USB cable under the mainboard as shown. 2. Replace the power jack in the Lower Cover and secure by pressing the cable in the housing well. 3. Replace the Bluetooth connector as shown. 4. Ensure that the Mainboard is face up. Place the Mainboard in the - Acer LX.TQ60Z.169 | Service Guide - Page 116
Replacing the Modem Module 1. Align the screw sockets and replace the modem module and insert the module in mainboard. 2. Replace the two securing screws. 3. Connect the modem cable as shown . Replacing the USB Board 1. Replace the USB board on the lower base and secure with the single screw ( - Acer LX.TQ60Z.169 | Service Guide - Page 117
Replacing the Bluetooth Board 1. Position the module over the aligning pins and insert in place. 2. Replace the bluetooth cable as shown. 3. Replace the adhesive strip to secure the cable. Replacing the Right Speaker Module 1. Replace the speaker module on the lower cover as shown. Chapter 3 - Acer LX.TQ60Z.169 | Service Guide - Page 118
2. Replace the two securing screws. 108 Chapter 3 - Acer LX.TQ60Z.169 | Service Guide - Page 119
Replacing the Launch Board 1. Insert the left edge of the Launch Board into place 2. Replace the two securing screws and pivot the board to replace in the lower base. . 3. Connect the launch board cable to the mainboard. Chapter 3 109 - Acer LX.TQ60Z.169 | Service Guide - Page 120
Replacing the Finger Print Reader 1. Replace the Finger Print Reader board in the upper cover. 2. Replace the bracket as shown. 3. Replace the single securing screw. Replacing the Touch Pad Bracket IMPORTANT:The Touch Pad cannot be removed individually. To replace the Touch Pad, replace the - Acer LX.TQ60Z.169 | Service Guide - Page 121
3. Replace the adhesive strip over the Touch Pad. 4. Replace the Touch Pad FFC as shown. Replacing the Left Speaker Module 1. Align and replace the Speaker Module in the upper 2. Replace the two securing screws as shown. case. 3. Replace the adhesive strip to secure the cable in place. Replacing - Acer LX.TQ60Z.169 | Service Guide - Page 122
2. Connect the seven cables on the mainboard as shown. AB C G D F E 112 Chapter 3 - Acer LX.TQ60Z.169 | Service Guide - Page 123
3. Replace the single securing screw on the top panel. 4. Turn the computer over. Replace the sixteen screws on the bottom panel. Replacing the LCD Module 1. Carefully align the LCD module over the hinge sockets and lower the module into the chassis. 2. Replace the four securing screws (two on - Acer LX.TQ60Z.169 | Service Guide - Page 124
3. Connect the LCD, MIC and back light cables. 4. Turn the computer over and replace the two securing screws on the bottom of the chassis. 114 Chapter 3 - Acer LX.TQ60Z.169 | Service Guide - Page 125
Replacing the Antenna Cables Ensure that the three Antenna cables pass through the Mainboard and are accessible from the underside of lower cover. 1. Replace the Antenna cables in the housing well as 2. Ensure the cables sit under the retaining brackets shown. in the housing well. 3. Insert the - Acer LX.TQ60Z.169 | Service Guide - Page 126
5. Replace the Antenna Cables in the housing well in the bottom base as shown. 6. Turn the computer over and replace the FFC cables. 116 Chapter 3 - Acer LX.TQ60Z.169 | Service Guide - Page 127
Replacing the Keyboard 1. Align the FFC with the connector and press the latch down to secure. 2. Turn the keyboard over and press down to secure. 3. Replace the two securing screws. Replacing the Switch Cover 1. Insert the back of the Switch Cover as shown and 2. Starting from the left, press - Acer LX.TQ60Z.169 | Service Guide - Page 128
3. Turn the computer over and replace the five securing screws. 118 Chapter 3 - Acer LX.TQ60Z.169 | Service Guide - Page 129
to the module. Replacing the Hard Disk Drive Module 1. Place the HDD in the HDD carrier. 2. Replace the four screws to secure the carrier. Chapter 3 119 - Acer LX.TQ60Z.169 | Service Guide - Page 130
3. Replace the HDD holder over the HDD. 4. Insert the back first and angle the HDD in place. Replacing the DIMM Modules NOTE: To replace DIMM Module 2, first remove DIMM Module 1. In this procedure, only DIMM Module 1 is shown. 1. Insert the DIMM Module flush with the connector and press down to - Acer LX.TQ60Z.169 | Service Guide - Page 131
Replacing the ODD Module 1. With the ODD tray in the eject position, replace the 2. Turn the ODD over and replace the three securing ODD cover on the new ODD Module. screws. 3. Slide Module in chassis and press until Module is 4. Replace the single securing screw as shown. flush with chassis. - Acer LX.TQ60Z.169 | Service Guide - Page 132
3. Replace the WLAN Cover. 4. Replace the screw to secure in place. 5. Replace HDD Cover. 6. Replace the two screws to secure in place. Replacing the NewCard and SD Card Trays 1. Insert the NewCard and push into the slot until flush with the chassis cover. 2. Insert the SD Card and push into - Acer LX.TQ60Z.169 | Service Guide - Page 133
Troubleshooting Chapter 4 Common Problems Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer Power On Issue Page 124 No Display Issue Page Page 137 Acer EasyLaunch Support Information" on page 179. Chapter - Acer LX.TQ60Z.169 | Service Guide - Page 134
5. Disable the power management settings in the BIOS to ensure they are not the cause of the problem (see "Power" on page 33). 6. Remove all external and non-essential hardware connected to the 8. If the Issue is still not resolved, see "Online Support Information" on page 179. 124 Chapter 4 - Acer LX.TQ60Z.169 | Service Guide - Page 135
perform the following actions one at a time to correct the problem. 1. Make sure that the internal display is selected. On If there is no power, see "Power On Issue" on page 124. 3. Drain any stored power by removing the power cable and battery Support Information" on page 179. Chapter 4 125 - Acer LX.TQ60Z.169 | Service Guide - Page 136
to its highest level. See the User Manual for instructions on adjusting settings. NOTE: Ensure that the If the Issue is still not resolved, see "Online Support Information" on page 179. 10. Run the Windows following actions one at a time to correct the problem. 1. If the computer is more than one year - Acer LX.TQ60Z.169 | Service Guide - Page 137
If the LCD fails, perform the following actions one at a time to correct the problem. Do not replace a nondefective FRUs: Built-In Keyboard Failure If the built-in Keyboard fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Chapter 4 127 - Acer LX.TQ60Z.169 | Service Guide - Page 138
doesn't work, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Internal Speaker Failure If the internal Speakers fail, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: 128 Chapter 4 - Acer LX.TQ60Z.169 | Service Guide - Page 139
are experienced, perform the following actions one at a time to correct the problem. 1. Reboot the computer. 2. Navigate to Start´ Control Panel´ System and Maintenance´ System´ Device System. 11. If the Issue is still not resolved, see "Online Support Information" on page 179. Chapter 4 129 - Acer LX.TQ60Z.169 | Service Guide - Page 140
perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Microphone Problems If internal or external Microphones do no operate correctly, perform test. 8. If the Issue is still not resolved, see "Online Support Information" on page 179. 130 Chapter 4 - Acer LX.TQ60Z.169 | Service Guide - Page 141
i. When complete, click Finish. If an issue is discovered, follow the onscreen information to resolve the problem. 4. Run the Windows Memory Diagnostic Tool. For more information see Windows Help and Support. 5. Restart the computer and press F2 to enter the BIOS Utility. Check the BIOS settings are - Acer LX.TQ60Z.169 | Service Guide - Page 142
tray does not eject • Access failure screen displays • The ODD is noisy Perform the following general solutions one at a time to correct the problem. 1. Reboot the computer and retry the operation. 2. Try an alternate disc. 3. Navigate to Start´ Computer. Check that the ODD device is displayed in - Acer LX.TQ60Z.169 | Service Guide - Page 143
discs is the factory default. If using different software, refer to the software's user manual. Playback is Choppy If playback is choppy or jumps, perform the following actions one at a time to correct the problem. 1. Check that system resources are not running low: a. Try closing some applications - Acer LX.TQ60Z.169 | Service Guide - Page 144
other ATA Devices shown if applicable. Drive Not Detected If Windows cannot detect the drive, perform the following actions one at a time to correct the problem. 1. Restart the computer and press F2 to enter the BIOS Utility. 2. Check that the drive is detected in the ATAPI Model Name field on the - Acer LX.TQ60Z.169 | Service Guide - Page 145
USB port fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Modem Function Failure If the internal Modem fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Chapter 4 135 - Acer LX.TQ60Z.169 | Service Guide - Page 146
/WiMAX fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Bluetooth Function Failure If the Bluetooth function fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: 136 Chapter 4 - Acer LX.TQ60Z.169 | Service Guide - Page 147
fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: EasyTouch Button Failure If the Acer EasyTouch buttons fail, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Chapter 4 137 - Acer LX.TQ60Z.169 | Service Guide - Page 148
Fingerprint Reader fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Thermal Unit Failure If the Thermal Unit fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: 138 Chapter 4 - Acer LX.TQ60Z.169 | Service Guide - Page 149
HDMI Switch Failure If the HDMI Switch fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Chapter 4 139 - Acer LX.TQ60Z.169 | Service Guide - Page 150
problem. 1. Try an alternative mouse. 2. If the mouse uses a wireless connection, insert new batteries and confirm there is a good connection. See the mouse user manual events log for errors. For more information see Windows Help and Support. 10. Roll back the mouse driver to the previous version if - Acer LX.TQ60Z.169 | Service Guide - Page 151
-defective FRU). NOTE: Verify that all attached devices are supported by the computer. NOTE: Verify that the power supply 124.): 1. Power-off the computer. 2. Visually check them for damage. If any problems are found, replace the FRU. 3. Remove or disconnect all of the following devices: • Non-Acer - Acer LX.TQ60Z.169 | Service Guide - Page 152
POST Codes Tables These tables describe the POST codes, drivers, and keys for the POST. Port 80 POST Codes The following table details the Port 80 POST codes and drivers used in the POST. Driver Name PeiEventLog OemServices SioInit MonoStatusCode PentiumMCpuPeim PlatformStage1 Variable IchInit - Acer LX.TQ60Z.169 | Service Guide - Page 153
Driver Name SmmDisp SmmReloc SmmRuntime SmmThunk OemServices ChipsetInit SmmAccess PciHostBridge PciExpress GmchMbi IchInit IdeController SataController IchSmbusLight SmmControl Ich7MSmmDispatcher IsaAcpiDriver Fwh SmmFwh PciHotPlug BootOptionPolicy SetupUtility Platform PlatformIde Ppm Platform - Acer LX.TQ60Z.169 | Service Guide - Page 154
POST Keys and Messages The following keys are available during POST. Key F2 F12 Function Enter into Setup Menu Enter into Boot Manager The following messages display during POST: Before press function key CPUID: XXXXXX Press F2 go to Setup Utility Press F12 go to Boot Manager Press [PXE HOT KEY - Acer LX.TQ60Z.169 | Service Guide - Page 155
Jumper and Connector Locations Top View Chapter 5 Location JP1 JP2 JP3 JP4 JP5 JP6 JP7 JP8 JP10 Description Internal Speaker Conn. (Left) Internal Speaker Conn. (Right) Internal K/B Conn. Internal Mic. Conn. (analog) Function Board Conn. Button Board Conn. Touch Pad Board Conn. Finger Printer - Acer LX.TQ60Z.169 | Service Guide - Page 156
Bottom View Location JP11 JP12 PJP1 PJP2 JDOCK1 JRJ45 JCRT1 JHDMI1 JUSB1 JUSB2 JREAD1 JLINE1 JMIC1 JHP1 JSATA1 Description USB Board Conn. FAN Conn. DC-in Cable Conn. Battery Pin Header (connection with Battery Board) Cable Dock Conn. RJ45 Conn. CRT Conn. HDMI Conn. USB Conn. USB Conn. Card Reader - Acer LX.TQ60Z.169 | Service Guide - Page 157
Password Check and BIOS Recovery This section provide you the standard operating procedures of clearing password and BIOS recovery for TravelMate 4730/4730G. TravelMate 4730/4730G provide one Hardware Open Gap on main board for clearing password check, and one Hotkey for enabling BIOS Recovery - Acer LX.TQ60Z.169 | Service Guide - Page 158
BIOS Recovery by Crisis Disk BIOS Recovery Boot Block: BIOS Recovery Boot Block is a special block of BIOS. It is used to boot up the system with minimum BIOS initialization. Users can enable this feature to restore the BIOS firmware to a successful one once the previous BIOS flashing process failed - Acer LX.TQ60Z.169 | Service Guide - Page 159
the FRU (Field Replaceable Unit) listing in global configurations of TravelMate 4730/4730G. Refer to this chapter whenever ordering for parts to made, it will not be noted on the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code from - Acer LX.TQ60Z.169 | Service Guide - Page 160
TravelMate 4730/4730G Exploded Diagrams Main Module 8 1 2 9 3 4 5 6 10 7 Item 1 2 3 4 5 Description Keyboard Upper Case Mainboard CPU Thermal Module Part No. KB.INT00.002 60.TQ602.001 TBD TBD - Acer LX.TQ60Z.169 | Service Guide - Page 161
LCD Module 6 1 7 2 3 8 4 9 5 10 11 Item 1 2 3 4 5 6 Description Camera Module Camera Bracket Part No. 57.TQ602.001 33.TQ602.006 LCD Cable LCD Bracket Left Antenna Left LCD Bezel 50.TQ602.009 33.TQ602.005 50.TQ602.007 60.TQ602.005 Item 7 8 9 10 11 Description MIC Cable LCD Bracket Right - Acer LX.TQ60Z.169 | Service Guide - Page 162
TravelMate 4730/4730G FRU List Category Adapter Battery Description ADAPTER 65W 3PIN DELTA SADP- BATTERY LI-ION 6CELLS 4.4KAH SANYO 3S2P BATTERY LI-ION 9CELLS 7.2KAH SONY 3S3P Board POWER BUTTON BOARD Acer P/N AP.06501.013 AP.06503.016 AP.0650A.010 AP.09001.013 AP.09003.011 AP.0900A.001 - Acer LX.TQ60Z.169 | Service Guide - Page 163
Category Description VGA BOARD-NB9MGS256MB Acer P/N VG.9MG06.002 Cable HDMI BOARD-UMA HALF MINI CARD 533AN_HMWG-INTEL HALF MINI CARD 512AN_HMWG-INTEL BLUE TOOTH CABLE RJ11 CABLE USB CABLE DC- - Acer LX.TQ60Z.169 | Service Guide - Page 164
3 PIN POWER CORD ISRAEL 3 PIN POWER CORD INDIA 3 PIN POWER CORD TWN 3 PIN Case/Cover/Bracket/Assembly MIDDLE COVER FINGER PRINT BOARD BRACKET FOR W/FP Acer P/N 27.TAVV5.001 27.TAVV5.002 27.TAVV5.003 27.TAVV5.004 27.TAVV5.005 27.TAVV5.006 27.TAVV5.007 27.TAVV5.008 27 - Acer LX.TQ60Z.169 | Service Guide - Page 165
Category RAM DOOR Description HDD DOOR FOR DASP Acer P/N 42.TQ602.005 42.TQ602.006 MINI DOOR PCMCIA DUMMY CARD SD DUMMY CARD 42.TQ602.007 42.TQ602.008 42.TQ602.009 CPU/Processor - Acer LX.TQ60Z.169 | Service Guide - Page 166
Category Combo Drive Description DVD/CDRW COMBO DRIVE TOSHIBA TS-L463A DVD/CDRW COMBO DRIVE SONY CRX890S Acer P/N KO.02401.006 KO.0240E.009 ODD BEZEL-COMBO ODD BRACKET 42.TQ602.010 33.TQ602.001 DVD SUPER MULTI DRIVE PIONEER DVR-TD08RS DVD - Acer LX.TQ60Z.169 | Service Guide - Page 167
Category HDD/Hard Disk Drive Description Acer P/N HDD SATA 120G 5400RPM HGST HT542512K9SA00 HDD SATA 120G 5400RPM TOSHIBA MK1246GSX HDD SATA 120G 5400RPM SEAGATE ST9120817AS HDD SATA 120G 5400RPM WD WD1200BEVS-22USTO - Acer LX.TQ60Z.169 | Service Guide - Page 168
KEYBOARD ARABIC/FRENCH (AR/FR) BLACK TM KEYBOARD CANADIAN/ENGLISH (CB) BLACK TM Acer P/N KB.INT00.002 KB.INT00.035 KB.INT00.034 KB.INT00.033 KB.INT00. KB.INT00.028 KB.INT00.026 KB.INT00.025 KB.INT00.024 KB.INT00.023 KB.INT00.020 KB.INT00.018 KB.INT00.016 KB.INT00.014 KB. .TQ602.009 158 Chapter 6 - Acer LX.TQ60Z.169 | Service Guide - Page 169
Category Description LCD COVER ASSY-PLASTIC LCD BEZEL FOR CCD LCD BRACKET-R LCD BRACKET-L Acer P/N 60.TQ602.003 60.TQ602.005 33.TQ602.004 33.TQ602.005 Chapter 6 CAMERA 0.3M CAMERA BRACKET SCREW PAD 57.TQ602.001 33.TQ602.006 - Acer LX.TQ60Z.169 | Service Guide - Page 170
Category Description LCD COVER ASSY-MG LCD BEZEL FOR CCD LCD BRACKET-R LCD BRACKET-L Acer P/N 60.TQ602.004 60.TQ602.005 33.TQ602.004 33.TQ602.005 CAMERA 0.3M CAMERA BRACKET SCREW PAD 57.TQ602.001 33.TQ602.006 47. - Acer LX.TQ60Z.169 | Service Guide - Page 171
Category Description LCD COVER ASSY-PLASTIC LCD BEZEL FOR CCD LCD BRACKET-R LCD BRACKET-L Acer P/N 60.TQ602.003 60.TQ602.005 33.TQ602.004 33.TQ602.005 Chapter 6 CAMERA 0.3M CAMERA BRACKET SCREW PAD 57.TQ602.001 33.TQ602.006 - Acer LX.TQ60Z.169 | Service Guide - Page 172
ASSY-MG LCD BEZEL FOR CCD LCD BRACKET-R LCD BRACKET-L Mainboard CAMERA 0.3M CAMERA BRACKET SCREW PAD MB ASSY-UMA MB ASSY-DIS CPU SUPPORT BRIDGE Acer P/N 60.TQ602.004 60.TQ602.005 33.TQ602.004 33.TQ602.005 57.TQ602.001 33.TQ602.006 47.TQ602.001 TBD TBD TBD 162 - Acer LX.TQ60Z.169 | Service Guide - Page 173
Category Memory Thermal Module Description Acer P/N RAM 512MB DDRII 667 NANYA NT512T64UH8B0FN-3C RAM 512MB DDRII 667 SAMSUNG M470T6464QZ3CE6 RAM 512MB DDRII 667 HYNIX HYMP164S64CP6-Y5 RAM 1GB DDRII 667 NANYA - Acer LX.TQ60Z.169 | Service Guide - Page 174
NL) M2.5*9(NL) M2*2.3(NL) M2*3 (NL) M2*5 M3*3 (NL) M2*3 (VGA) M2.5*3 (AMD_CPU) M2.5*3.2 (INTEL) DIS-THE-SCREW M2.5*4 Description Acer P/N MA000005WG0 MA000006WG0 MACK25090G0 MACF20001G0 MA0000060G0 MA000004TG0 MCDK03030G0 MA0000096G0 AM01O000300 MA000006C00 AM043000D00 MA0000005G0 164 Chapter 6 - Acer LX.TQ60Z.169 | Service Guide - Page 175
Chapter 6 165 - Acer LX.TQ60Z.169 | Service Guide - Page 176
and Configuration Appendix A TravelMate 4730/4730G Series Model TM4730842G25Mn Acer Part no LX.TQ60Z.006 LX.TQ60Z.001 LX.TQ60Z.002 LX.TQ60Z.003 LX.TQ60Z.004 LX.TQ60Z.005 LX.TQ60X.004 LX.TQ60X.005 LX.TQ60X.001 LX.TQ60X.002 LX.TQ60X.003 LX.TQ60Y.001 LX.TQ60Y.002 LX.TQ60X.006 LX.TQ60X.007 LX - Acer LX.TQ60Z.169 | Service Guide - Page 177
A Eastern Europe Acer Part no LX.TQ60Z.007 LX.TQ60Z.008 LX.TQ60Z.009 LX.TQ60C.002 LX.TQ60Z.010 LX.TQ60X.008 LX.TQ60X.009 LX.TQ60Z.011 LX.TQ60Z.012 LX.TQ60Z.013 LX.TQ60Z.014 LX.TQ60Z.015 LX.TQ60Z.016 LX.TQ60Z.017 LX.TQ60Z.018 LX.TQ60Y.003 LX.TQ60Y.004 LX.TQ60Y.005 LX.TQ60Z.019 Description TM4730 - Acer LX.TQ60Z.169 | Service Guide - Page 178
Thailand Thailand Thailand Acer Part no LX.TQ60C.003 LX.TQ60C.004 LX.TQ60Z.021 LX.TQ60Z.022 S2.TQ60Z.001 LX.TQ60X.010 LX.TQ60Z.020 S2.TQB0X.001 LX.TQB0X.001 LX.TQB0X.002 LX.TQB0X.003 LX.TQB0X.004 LX.TQB0X.005 LX.TQB0X.006 LX.TQB0Z.001 LX.TQB0Z.002 LX.TQB0C.001 LX.TQB0Z.003 LX.TQB0Z.004 Description - Acer LX.TQ60Z.169 | Service Guide - Page 179
Acer Part no LX.TQB0Z.005 LX.TQB0X.009 LX.TQB0X.007 LX.TQB0X.008 LX.TQB0Z.006 LX.TQB0Z.007 LX.TQB0Z.008 LX.TQB0Z.009 LX.TQB0Y.001 LX.TQB0Z.010 LX.TQB0Z.011 LX.TQB0Z.012 LX.TQB0Z.013 LX.TQB0X.010 LX.TQB0X.011 LX.TQB0X.012 LX.TQB0X.014 LX C2DP8400 C2DP8400 C2DP8400 C2DP8600 C2DP8400 169 Appendix A - Acer LX.TQ60Z.169 | Service Guide - Page 180
SP3x3M MW SP3x3M MW SP3x3M MW SP3x3M MW SP3x3M MW BT 2.0 BT 2.0 BT 2.0 BT 2.0 BT 2.0 BT 2.0 BT 2.0 TCS4E TCS4E TCS4E TCS4E TCS4E TCS4E TCS4E Appendix A 170 - Acer LX.TQ60Z.169 | Service Guide - Page 181
Model TM4730862G32Mn TM4730861G25Mn TM4730844G32Mn TM4730864G32Mn TM4730842G32Mn TM4730844G32Mn TM4730864G32Mn TM4730862G32Mn TM4730842G32Mn TM4730842G25Mn TM4730841G25Mn TM4730842G32Mn TM4730844G32Mi TM4730860516Mn TM4730840516Mn TM4730844G32Mn TM4730842G16Mn TM4730844G32Mn TM4730842G25Mn LCD N14 - Acer LX.TQ60Z.169 | Service Guide - Page 182
Model TM4730842G25Mn TM4730944G32Bn TM4730G842G25Mn TM4730G842G25Mn TM4730G842G25Mn TM4730G842G25Mn TM4730G842G25Mn TM4730G842G25Mn TM4730G862G25Mn TM4730G842G12Mn TM4730G841G16Mn TM4730G841G16Mn TM4730G942G16Mn TM4730G942G16Mn TM4730G862G25Mn TM4730G843G32Mn TM4730G863G32Mn TM4730G843G32Mn - Acer LX.TQ60Z.169 | Service Guide - Page 183
Model TM4730G864G32Mn TM4730G942G25Mn TM4730G841G16Mn TM4730G944G32Mn TM4730G842G32Mn TM4730G841G16Mn TM4730G841G16Mn TM4730G864G25Mn TM4730G842G16Mn LCD N14.1 WXGA N14.1 WXGA N14.1 WXGA N14.1 WXGA N14.1 WXGA G N14.1 WXGA G N14.1 WXGA G N14.1 WXGA G N14.1 WXGA G Memory 1 SO2GBII6 SO2GBII6 SO1GBII6 - Acer LX.TQ60Z.169 | Service Guide - Page 184
Appendix A 174 - Acer LX.TQ60Z.169 | Service Guide - Page 185
to the following lists for components, adapter cards, and peripherals which have passed these tests. Regarding configuration, combination and test procedures, please refer to the TravelMate 4730 series Compatibility Test Report released by the Acer Mobile System Testing Department. Appendix B 175 - Acer LX.TQ60Z.169 | Service Guide - Page 186
Microsoft® Windows® Vista Environment Test Vendor Cover Test Mg-A Adapter Test DELTA DELTA Type Mg-A 65W 65W-DE Audio Codec Test Realtek ALC268 Back Cover Test B Cover Normal w/Camera Battery Test SANYO 6CELL2.2 SONY 9CELL2.4 Bluetooth Test Foxconn BT 2.0 Camera Test Suyin 0.3M DV - Acer LX.TQ60Z.169 | Service Guide - Page 187
Vendor LAN Test Broadcom LCD Test AUO AUO Type BCM5764 N14.1WXGAG N14.1WXGA Memory Test NANYA MICRON SO1GBII6 SO2GBII6 NANYA SO512MBII6 Modem Test Lite-On Lite+Con MC4Z 1.5_3.3V Aus Northbridge Chipset Test INTEL GM45 ODD Test SONY NCB24XS PIONEER NSM8XS Southbridge Chipset Test - Acer LX.TQ60Z.169 | Service Guide - Page 188
178 Appendix B - Acer LX.TQ60Z.169 | Service Guide - Page 189
Website offers you convenient and valuable support resources whenever you need them. In the Technical Information section you can download information on all of Acer's Notebook, Desktop and Server models including: • Service guides for all models • User's manuals • Training materials • Bios updates - Acer LX.TQ60Z.169 | Service Guide - Page 190
180 Appendix C - Acer LX.TQ60Z.169 | Service Guide - Page 191
package 18 ROM size 18 ROM type 18 vendor 18 Version 18 BIOS Supports protocol 18 BIOS Utility 25-37 Advanced 28 Boot 35 Exit 36 Navigating Cache controller 18 size 18 Camera Module 91 caps lock on indicator 10 Common Problems 124 computer on indicator 10 CPU 86 D DIMM Module 51 Index Display 4 - Acer LX.TQ60Z.169 | Service Guide - Page 192
num lock on indicator 10 O ODD Failure 132 Online Support Information 179 optical drive module 56 P Panel 5 Bottom touchpad hotkey 14 Touchpad Failure 128 Troubleshooting Built-in KB Failure 127 Power On 124 Thermal Unit 138 Touchpad 128 USB 135 WLAN 136 TV tuner 52 U Undetermined Problems 141 USB - Acer LX.TQ60Z.169 | Service Guide - Page 193
Wireless Function Failure 136 WLAN Board 52 183 - Acer LX.TQ60Z.169 | Service Guide - Page 194
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