Acer Predator PH315-55s User Manual

Acer Predator PH315-55s Manual

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  • Acer Predator PH315-55s | User Manual - Page 1
    USER'S MANUAL
  • Acer Predator PH315-55s | User Manual - Page 2
    . Predator Helios 300 Covers: PH315-55s This revision: September 2022 Important This manual contains proprietary information that is protected by copyright laws. The information contained in this manual is subject to change without notice. Some features described in this manual may not be supported
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    46 PredatorSense settings 47 Planet9 website and PC client download 47 System 48 Scenario profiles 48 Operating Mode 53 Fan control 54 Adjusting the Pulsar Lighting 55 Monitoring 60 Adjusting the Advanced Settings...... 61 App Center 62 Bluelight Shield 63 Securing your computer 65
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    are my apps 87 What is a Microsoft ID (account)?... 87 How do I check for Windows updates 88 Where can I get more information? 88 Troubleshooting 89 Troubleshooting tips 89 Error messages 89 Internet and online security 91 First steps on the net 91 Protecting your computer 91 Choose an
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    • Tips and tricks for using the touchpad and keyboard • How to create recovery backups • Guidelines for connecting to a network and using Bluetooth • Information on using Predator's bundled software
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    utilities, data recovery, expansion options and troubleshooting. Once you have connected to the internet, you can download updates for your computer from: http://go.acer.com/support 1. The link will open the Predator Support webpage. 2. Scroll down to Drivers and Manuals and search for your model by
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    First things first - 7 Basic care and tips for using your computer Turning your computer off To turn the power off, do any of the following: • Use the Windows shutdown command: Press the Windows key or select the Windows Start button, select Power > Shut down. • Right-click the Windows Start button
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    extension cord. Also, the total current rating of all equipment plugged into a single wall outlet should not exceed the fuse rating. Cleaning and servicing When cleaning the computer, follow these steps: 1. Turn off the computer. 2. Disconnect the AC adapter. 3. Use a soft, moist cloth. Do not use
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    Guidelines for safe battery usage First things first - 9 Warning When using a charging cart or a small space to simultaneously charge or operate multiple devices , the area must be wellventilated and the temperature kept between 0 °C (32 °F) to 35 °C (95 °F) and battery charging must be stopped
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    overheating, result in injury, and risk fire or explosion. • Device with built-in battery: A built-in battery must be replaced by an authorized service center. Do not attempt to replace or remove the battery by yourself. • Device with removable battery: The battery should only be replaced with parts
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    First things first - 11 occur at temperatures below 0 °C (32 °F) or above 35 °C (95 °F). The full performance of a new battery is achieved only after two or three complete charge and discharge cycles. The battery can be charged and discharged hundreds of times, but it will eventually wear out. When
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    a built-in rechargeable battery, battery replacement must be done by an Acer- authorized repair facility. Recharge the battery by following the instruction included in the product documentation. Notes on using 3D images • You may experience motion sickness like symptoms or fatigue depending on your
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    TOUR After setting up your computer as illustrated in the Setup Guide, let us show you around your new Predator computer. Screen view 1 2 3 4 5 # Icon Item Description 1 Eye tracking sensor Track the position and movement of your eye and head. 2 Eye tracking sensor indicator Indicates
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    14 - Your Predator notebook tour # Icon Item 4 Webcam 5 Screen Description Web camera for video communication. A light next to the webcam indicates that the webcam is active. Displays computer
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    Your Predator notebook tour - 15 # Icon Item Description Touch-sensitive pointing device. The touchpad and selection buttons form a single surface. Press down firmly on the 3 Touchpad touchpad
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    16 - Your Predator notebook tour # Icon Item Description 4 USB port Connects to USB devices. 5 Headset/ speaker jack Connects to audio devices (e.g., speakers, headphones) or a headset with microphone. USB 3.2
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    Your Predator notebook tour - 17 # Icon Item Description Allows the computer to stay 4 Ventilation and cool. cooling fan Do not cover or obstruct the openings. USB 3.2 Gen 2
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    18 - Your Predator notebook tour Base view 1 2 # Icon Item Description Allows the computer to stay 1 Ventilation and cool. cooling fan Do not cover or obstruct the openings. 2 Speakers
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    Your Predator notebook tour - 19 # Icon Item Description Note: Please press the or obstruct the openings. USB Type-C information • USB 3.2 Gen 2 with transfer speeds up to 10 Gbps. • Supports DisplayPort™ audio/video output. • Compatible with Thunderbolt™ 4. • Delivers up to 3 A at 5 V DC for
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    20 - Using the keyboard USING THE KEYBOARD The keyboard has full-sized keys, a numeric keypad, separate cursor, lock, Windows keys and hotkeys. Lock keys The keyboard has lock keys which you can use to turn keyboard functions on and off. Lock key Caps Lock Num Lock Scroll Lock Description When
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    Using the keyboard - 21 Hotkey Icon Fn + F6 Fn + F7 Fn + F8 Fn + F9 Fn + F10 Fn + F11 Pause Fn + F12 Scr Lk Fn + Fn + Fn + Fn + Function Display off Speaker toggle Microphone toggle Keyboard backlight decrease Keyboard backlight increase Pause Scroll Lock Brightness up Brightness down Volume up
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    22 - The Windows OS Desktop THE WINDOWS OS DESKTOP Icon Item Description Start Launches apps, through Pinned, Recommended, or All apps. Search Types in the texts to search on your computer and the Internet. Task View Allows to switch between running applications and add the virtual desktop.
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    is designed to provide a more uniform, smooth, and accurate touchpad experience. Many applications support precision touchpad gestures that use one or more fingers, however, some gestures may not be supported by the specific application or program you are using. Touchpad gestures Single-finger
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    24 - Using the Precision Touchpad Two-finger pinch Zoom in and out of photos, maps and documents with a simple finger-and-thumb gesture. Three-finger press Lightly tap the touchpad with three fingers to open the Search Windows. Three-finger swipe Swipe across the touchpad with three fingers. • Swipe
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    Using the Precision Touchpad - 25 The precision touchpad includes added technology features that help recognize and prevent unintentional gestures such as accidental taps, gestures, and pointer movement. Note The touchpad is sensitive to finger movement; the lighter the touch, the better the
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    26 - Using the Precision Touchpad use a mouse. Or you can adjust the touchpad sensitivity to suit your needs. Scroll down to see more settings.
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    Recovery - 27 If you are having trouble with your computer, and the frequently asked questions (see Got a question? on page 81) do not help, you can recover your computer. This section describes the recovery tools available on your computer. Predator provides Acer Care Center, which allows you
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    28 - Recovery 3. Click Set up syncing for OneDrive folder syncing to continue. 4. Make sure the folders that you want to back up are selected and click Start back up to continue.
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    Recovery - 29 5. You can select View sync progress to watch files sync until it completes. 6. To open the OneDrive folder, double click OneDrive icon in the notification area.
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    Center in All apps list then Recovery Management. 2. Select the Backup tab and click Get started for Backup wireless and LAN drivers. Choose a folder to save your drivers and select OK. 3. You will be shown the backup progress on the screen. Restoring your computer Recovery Management allows you to
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    3. Click Reset PC to Choose an option. Recovery - 31 4. Select Keep my files to refresh your PC and reinstall your operating system without removing your personal files.
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    32 - Recovery 5. Choose from the two options - Cloud download or Local reinstall to reinstall Windows. (Ensure you are connected to the internet when using Cloud download.) 6. Click Change settings to open the Choose settings options.
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    Recovery - 33 7. Choose your settings options and follow the instructions on screen. Click Confirm then Next to continue. Important If you have apps installed on your PC, they will be removed. 8. Resetting the PC will
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    34 - Recovery 11.Follow the process until it completes. 12.When your PC has completed the reset process, Windows will have been reset back to its factory default settings without removing your personal files. Reset this PC and remove everything 1. From Start, select Care Center in All apps list then
  • Acer Predator PH315-55s | User Manual - Page 35
    3. Click Reset PC to Choose an option. Recovery - 35 4. Select Remove everything to reset your PC back to its factory default.
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    36 - Recovery 5. Choose from the two options - Cloud download or Local reinstall to reinstall Windows. (Ensure you are connected to the internet when using Cloud download.) 6. Click Change settings to open the Choose settings options.
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    Recovery - 37 7. Choose your settings options and follow the instructions on screen. Click Confirm then Next to continue. 8. Click Reset to continue. 9. You will be shown the reset progress on the screen. The screen will
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    , or a separate Bluetooth dongle plugged into the computer's USB port (if no internal Bluetooth adapter is available). Note Please check your devices owner's manual to determine how to turn on its Bluetooth adapter. Enable Bluetooth and add a device Every new device must first be "paired" with your
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    of the devices not having any inputs (as in a headset), the passcode is hardcoded into the device (usually "0000" or "1234"). Consult your device's user manual for more information.
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    40 - Using a Bluetooth connection You can also enter the Bluetooth settings by selecting the Network, Sound and Battery icon in the lower right-hand corner of the screen to open the Quick settings pane. From here, you can enable or disable Bluetooth or right-click on Bluetooth > Go to Settings to
  • Acer Predator PH315-55s | User Manual - Page 41
    internet from home, you'll need to sign up for internet services from an ISP (Internet Service Provider) -- usually a phone or cable company -- that will have to go to your home or office to set up internet service. The ISP will install a small box, a router or modem, that will
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    42 - Connecting to the Internet Predator computers feature a Flight mode hotkey that turns the network connection on or off. You can use the network management options to turn your wireless network
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    Connecting to the Internet - 43 4. You will see a list of available wireless networks. Select the one you wish to use. 5. Once you select a wireless network, select Connect. 6. If required, enter the network's password.
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    44 - Connecting to the Internet Connecting with a cable Built-in network feature If your computer has a network port, plug one end of a network cable into the network port on your computer, and the other end into a port on your router (refer to the image below.) Then, you'll be ready to get online.
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    PREDATORSENSE PredatorSense - 45 PredatorSense allows you to switch operating modes and control fan behavior. Create scenario profiles and synchronize the scenario setting with the associated apps. Multiple profiles allow you to quickly switch between lighting schemes. It also allows you to switch
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    46 - PredatorSense Widget cards Widget cards are always visible on all PredatorSense screens by default. If they are hidden, click the Widget icon. In the System Scenario tab, you can select your preferred scenario profile, operating mode, adjust the performance of the fans, and select the lighting
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    PredatorSense - 47 PredatorSense settings Click the Settings icon to update the firmware manually and set the system to check for available updates on startup automatically. You can also change temperature units on this screen. Planet9 website and PC
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    48 - PredatorSense System Click the System tab to manage scenarios, select an operating mode, control fans, adjust pulsar lighting settings, monitor the system performance, and configure advanced settings. Scenario profiles You can create scenario profiles with customized operating mode, fan
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    PredatorSense - 49 Creating a New Scenario Profile To add a new profile, first configure the scenario options, then select New Scenario Profile. Enter a new name for the profile and click Create. Note You can also add a New Scenario Profile directly from the System screen. Click Settings > Create
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    50 - PredatorSense App Sync settings Turn on the App Sync function if you have more than one scenario. Click the Add Apps to Link icon. Select the apps that you want to add and click Close. To remove the app, click the Delete icon next to the app.
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    PredatorSense - 51 Note You can also link/unlink apps under the App Center tab. Hover the cursor over the app that you want to link and click
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    52 - PredatorSense Managing scenario profiles You can modify, copy, or delete a scenario profile both on the Scenario Profile screen by hovering the cursor over the profile
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    Operating Mode PredatorSense - 53 You can optimize your laptop with different modes using the widget cards or select the Mode tab for more information. Four modes are available: Quiet:
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    54 - PredatorSense Note The Keyboard and Light Bar will show the color effect for a short period of time when change modes. Fan control You may adjust
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    Adjusting the Pulsar Lighting PredatorSense - 55 Select Pulsar Lighting to see keyboard and light bar lighting options. Note To turn off the lighting effect for the keyboard or for the light
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    56 - PredatorSense Global lighting Click Global to customize the lighting effect for the keyboard and light bar simultaneously. Adjust the keyboard backlight brightness and select an animated light effect. Depending on the effect, you may customize its color, speed, and direction. Area lighting
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    keys (such as WASD or arrow keys) from the Select Zone drop-down list. Select a color from the color wheel or enter the RGB values manually. You can also adjust the color intensity and the keyboard backlight brightness.
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    58 - PredatorSense Keyboard-Dynamic lighting Select Dynamic to see a set of animated light effects. Each effect provides animation for the backlight colors. Depending on the effect, you may customize its color, speed, and direction. You can also adjust the keyboard backlight brightness.
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    and select both sides, or select a zone from the Select Zone drop-down list. Select a color from the color wheel or enter the RGB values manually. You can also adjust the color intensity and light bar brightness.
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    60 - PredatorSense Light Bar-Dynamic lighting Select Dynamic to see a set of animated light effects. Each effect provides animation for the light bar colors. Depending on the effect, you may customize its color and speed. You can also adjust the light bar brightness. Monitoring Select Monitoring to
  • Acer Predator PH315-55s | User Manual - Page 61
    PredatorSense - 61 Adjusting the Advanced Settings Select Advanced Settings to adjust the audio mode under the Acer TrueHarmonyTM tab. Under the Global Settings tab you can disable/enable sticky keys, Windows and menu key, discrete GPU only option, and system boot animation & sound. Boot Logo
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    62 - PredatorSense App Center Click the App Center tab to quickly launch the installed app in your computer. If you cannot find the app in the list of all apps then use search, limit the list by displaying only preloaded apps or games, sort apps by popularity, alphabet, or by installation date. If
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    BLUELIGHT SHIELD Bluelight Shield - 63 The Bluelight Shield can be enabled to reduce blue-light emissions from the screen to protect your eyes. To configure the Bluelight Shield, search for 'Quick Access' in the Start Menu. From here you can toggle Bluelight Shield on or off, and you can choose
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    Keeping your computer and data safe... In this section you will find: • How to secure your computer • Setting passwords • What you need to prepare when you're traveling • How to get the most out of your battery
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    Securing your computer - 65 SECURING YOUR COMPUTER Your computer is a valuable investment that you need to take care of. Learn how to protect and take care of your computer. Security features include hardware and software locks - a security notch and passwords. Using a computer security lock The
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    security. Important Do not forget your Supervisor Password! If you forget your password, please get in touch with your dealer or an authorized service center. Entering passwords When a password is set, a password prompt appears in the center of the display screen. • When the Supervisor Password is
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    's BIOS. Your computer is already properly configured and optimized, and you do not normally need to run this utility. However, if you encounter configuration problems, you may need to run it. To activate the BIOS utility, press F2 while the computer logo is being displayed. Boot sequence To set the
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    Note If Fast startup is off, your computer will take longer to start from Sleep. Your computer will also not start if it receives an instruction to start over a network (Wake on LAN). 1. Press the Windows key or select the Windows Start button then search for "Choose a power plan". 2. Select Choose
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    Power management - 69 3. Select Change settings that are currently unavailable. 4. Scroll down and disable Turn on fast start-up. 5. Select Save changes.
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    you long use between charges. Battery characteristics The battery is recharged whenever you connect the computer to the AC adapter. Your computer supports charge-in-use, enabling you to recharge the battery while you continue to operate the computer. However, recharging with the computer turned
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    Battery pack - 71 6. Reconnect the AC adapter and fully charge the battery again. Follow these steps again until the battery has been charged and discharged three times. Use this conditioning process for all new batteries, or if a battery hasn't been used for a long time. Warning Do not expose
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    72 - Battery pack • Store your PC in a cool, dry place. The recommended temperature is 10° C (50° F) to 30° C (86° F). Higher temperatures cause the battery to self-discharge faster. • Excessive recharging decreases the battery life. • Look after your AC adapter and battery. Checking the battery
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    Traveling with your computer - 73 TRAVELING WITH YOUR COMPUTER This section gives you tips and hints to consider when moving around or traveling with your computer. Disconnecting from the desktop Follow these steps to disconnect your computer from external accessories: 1. Save any open files. 2.
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    74 - Traveling with your computer computer in a protective case that can prevent the computer from sliding around and cushion it if it should fall. Note The computer may enter Hibernation or Deep Sleep mode after being in Sleep mode for a period of time.
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    Ports and connectors... In this section you will find: • Information on the ports and connectors fitted to your computer
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    ports on Predator computers have a black tongue in the port, while USB 3.2 Gen 1/Gen 2 ports have a blue tongue. For best performance, USB 3.2 Gen 1/Gen 2 devices should always be plugged into USB 3.2 Gen 1/Gen 2 ports. Consult your device's documentation to see which standard it supports. You can
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    additional storage (e.g. an external drive), or any other compatible device. The Type-C port is reversable; connectors may be inserted with either side up. Note On Predator computers USB Type-C ports support up to USB 3.2 (SuperSpeed USB, 10 Gbps). Other USB devices with a USB Type-C connector are
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    to a single Thunderbolt 4 port. If an adapter is used, DisplayPort or compatible devices, including HDMI, DVI or VGA, can be used. Note Thunderbolt 4 ports support transfer speeds up to 40 Gbps, and USB devices with a Type-C connector at lower speeds (typically up to 10 Gbps). Other USB or older
  • Acer Predator PH315-55s | User Manual - Page 79
    on the computer. 3. Connect the monitor power cable and plug it into a properly grounded wall outlet. 4. Follow any setup instructions in the monitor's user's guide. 5. Turn on power to the monitor, then the computer. 6. The correct resolution and refresh rate should be detected automatically. If
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    80 - HDMI HDMI HDMI (High-Definition Multimedia Interface) is a highquality, digital audio/video interface. HDMI allows you to connect any compatible digital audio/video source, such as your computer, a set-top box, DVD player, and audio/video receiver to any compatible digital audio and/or video
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    Got a question? In this section you will find: • Frequently asked questions • Tips for using Windows • Troubleshooting information • How to protect yourself while online • Where to find Acer service center contact information
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    82 - Frequently asked questions FREQUENTLY ASKED QUESTIONS The following is a list of possible situations that may arise during the use of your computer. Easy solutions are provided for each one. I turned on the power, but the computer does not start or boot up. Check if power is being supplied to
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    . The keyboard does not respond. Try attaching an external keyboard to a USB port on the computer. If it works, contact your dealer or an authorized service center as the internal keyboard cable may be loose. The printer does not work. • Make sure that the printer is connected to a power outlet and
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    you see the Predator logo during boot up. For more information, see Restoring your computer on page 30. Requesting service International Travelers Warranty hand, especially when you travel, to receive the benefits from our support centers. Attach your proof-of-purchase to the ITW passport. If the
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    call Please have the following information available when you call Acer for online service, and please be at your computer when you call. With your support, we can reduce the amount of time a call takes and help solve your problems efficiently. If there are error messages or beeps reported by your
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    Frequently ask 86 - Frequently asked questions Tips and hints for using Windows We know this is a new operating system that will take some getting used to, so we've created a few pointers to help you get started. Can I turn off notifications? You can turn off notifications so that you can leave your
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    Frequently asked questions - 87 Can I change the screen resolution? Type 'Resolution' in the text box to display the results; select Display resolution. Alternatively, you can also right-click anywhere on the desktop and select Display settings > Display > Display resolution. Where are my apps? Move
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    > Windows Update. Select Advanced options to configure the settings. Where can I get more information? For more information please visit the following pages: • Windows OS information: support.microsoft.com/ Windows • Support FAQs: support.acer.com
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    to open the computer yourself; contact your dealer or authorized service center for assistance. Troubleshooting tips This computer incorporates an advanced design that delivers onscreen error message reports to help you solve problems. If the system reports an error message or an error symptom
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    . Keyboard interface error Contact your dealer or an authorized service center. Memory size mismatch Press F2 (during POST) to enter the BIOS utility, then press Exit in the BIOS utility to reboot. If you still encounter problems after going through the corrective measures, please contact your
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    possible, certainly before you connect to the internet. Choose an Internet Service Provider Using the internet has become a natural part of daily computing to check reviews and consumer reports. The ISP you select will provide instructions on how to connect to the internet (you may need additional
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    of these modems include an 'router' that provides network and Wi-Fi access. Cable A cable connection provides fast and always-on internet service via a cable television line. This service is generally available in large cities. You can use your telephone and watch cable TV at the same time you are
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    a SIM card slot, you require a compatible SIM card and a contract with a cellular provider. Before using the cellular features, check with your service provider to see if any additional charges will be incurred, especially roaming charges. Network connections A LAN (Local Area Network) is a group of
  • Acer Predator PH315-55s | User Manual - Page 94
    Provider) you have chosen normally supplies a modem/router with the subscription to their services. Read carefully the documentation supplied with your Access point/router for detailed setup instructions. Network cable (RJ45) A network cable (also called RJ45 cable) is used to connect the host
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    .acer.com. Acer is dedicated to provide you with on-going personalized support. Check out our Support section to get help tailored to your needs. www.acer.com is your portal to a world of online activities and services: visit us regularly for the latest information and downloads! Internet security
  • Acer Predator PH315-55s | User Manual - Page 96
    looks strange, don't click on anything and delete it immediately. Instead manually launch a browser and type in your bank's website address and log-in your phone A tech support scam is a form of online fraud where people call you on the phone saying they're Technical Support from a trusted company
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    Internet and online security - 97 personal information like social security or credit card numbers to someone that you don't know over the phone. Common threats cybercriminals use Now you know a few very common ways cybercriminals try to sneak onto your device or trick you into providing private
  • Acer Predator PH315-55s | User Manual - Page 98
    become compromised! What to do if you're infected: If you're infected you probably don't realize it as bots are notoriously quiet. Your Internet Service Provider might send you a notification alerting you that they found a threat on your network and that you need to remove the bot. If you have
  • Acer Predator PH315-55s | User Manual - Page 99
    credentials and passwords. Use a virtual private network (VPN) to ensure your privacy and anonymity are protected when you use public Wi-Fi. VPN services can encrypt all the data that you send and receive while using a public Wi-Fi hotspot, securing your information from hackers and other users of
  • Acer Predator PH315-55s | User Manual - Page 100
    100 - Internet and online security programs do not work correctly, your computer may be infected by malicious software. However, do not blame every computer problem on a virus! If you suspect your computer is infected, the first thing to do is update, if you have not already done so, and run
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USER’S MANUAL