Acer Switch SW1-011 User Manual W10
Acer Switch SW1-011 Manual
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- Acer Switch SW1-011 | User Manual W10 - Page 1
User's Manual - Acer Switch SW1-011 | User Manual W10 - Page 2
English © 2016. All Rights Reserved. Gateway GW series Covers: GW1-011 This revision: September 2016 Model number Serial number Date of purchase Place of purchase 2 - User's Manual - Acer Switch SW1-011 | User Manual W10 - Page 3
offers and product information. • Register your device for quick, personalized customer support. For more information, please visit the Acer BYOC website: www.acer.com/byoc-start Important This manual contains proprietary information that is protected by copyright laws. The information contained in - Acer Switch SW1-011 | User Manual W10 - Page 4
English First things first 8 Your guides 8 Downloading a copy of the User's Manual 8 Basic care and tips for using your computer 9 Turning your computer off 9 Taking care of your computer 9 Taking care of your AC adapter 10 Cleaning and servicing 10 Your Gateway notebook tour 11 - Acer Switch SW1-011 | User Manual W10 - Page 5
English Enable Bluetooth and add a device 38 Connecting to the Internet 41 Connecting to a wireless network 41 Connecting to a wireless LAN 41 Power management 47 Saving power 47 Battery pack 49 Battery characteristics 49 Charging the battery 49 Optimizing battery life 50 - Acer Switch SW1-011 | User Manual W10 - Page 6
USB) 60 Memory card reader 62 Frequently asked questions 64 Requesting service 66 Tips and hints for using Windows 10 68 How do Windows updates 72 Where can I get more information 72 Troubleshooting 73 Troubleshooting tips 73 Error messages 73 Internet and online security 75 - Acer Switch SW1-011 | User Manual W10 - Page 7
Getting started... In this section you will find: • Useful information on caring for your computer and your health • Where to find the power button, ports and connectors • Tips and tricks for using the touchpad and keyboard • How to create recovery backups • Guidelines for connecting to a network - Acer Switch SW1-011 | User Manual W10 - Page 8
will open the Gateway Service & Support webpage. 2. From this page you can download and install the Gateway identification tool that will automatically detect your computer's serial number and SNID and allow you to copy it to the clipboard. 3. Scroll down to Drivers and Manuals and search for your - Acer Switch SW1-011 | User Manual W10 - Page 9
English Basic care and tips for using your computer Turning your computer off To turn the power off, do any of the following: • Use the Windows shutdown command: Press the Windows key or select the Windows Start button, select Power > Shut down. • Right-click the Windows Start button > Shut down or - Acer Switch SW1-011 | User Manual W10 - Page 10
extension cord. Also, the total current rating of all equipment plugged into a single wall outlet should not exceed the fuse rating. Cleaning and servicing When cleaning the computer, follow these steps: 1. Turn off the computer. 2. Disconnect the AC adapter. 3. Use a soft, moist cloth. Do not use - Acer Switch SW1-011 | User Manual W10 - Page 11
English Your Gateway notebook tour After setting up your computer as illustrated in the Setup Guide, let us show you around your new Gateway computer. Front view 1 2 # Icon Item 1 Webcam 2 Home button Description Web camera for video communication. Press to go - Acer Switch SW1-011 | User Manual W10 - Page 12
English Rear view 1 # Icon Item 1 Webcam 2 Speakers 2 Description Web camera for video communication. Deliver stereo audio output. 12 - Your Gateway notebook tour - Acer Switch SW1-011 | User Manual W10 - Page 13
English Top view 12 3 4 # Icon Item Description Turns the computer on and off; press again 1 Power button to place the computer in Sleep mode. Press and hold to turn the computer off. Indicates the computer's battery status. Charging: The light shows amber when the 2 Battery indicator - Acer Switch SW1-011 | User Manual W10 - Page 14
English Bottom view 1 2 # Icon Item Description 1 Keyboard connector Connects to the keyboard. 2 Keyboard hook slots Fastens to the keyboard. 14 - Your Gateway notebook tour - Acer Switch SW1-011 | User Manual W10 - Page 15
English Left/right view 1 2 3 4 5 # Icon Item Description 1 MicroSD card slot Insert a microSD card into this slot. 2 HDMI micro connector Supports high-definition digital video connections. 3 DC-in jack Connects to an AC adapter. Your Gateway notebook tour - 15 - Acer Switch SW1-011 | User Manual W10 - Page 16
English # Icon Item 4 Micro USB connector 5 Audio jack Description Connects to USB devices. A micro USB to USB adapter is needed to connect to USB devices. When using a USB port, it is recommended to plug in the power adapter. Connects to audio devices. 16 - Your Gateway notebook tour - Acer Switch SW1-011 | User Manual W10 - Page 17
Keyboard front view 1 English 2 3 # Icon Item Description 1 Keyboard hooks Fastens to the computer. 2 Keyboard For entering data into your computer. See "Using the keyboard" on page 22. Your Gateway notebook tour - 17 - Acer Switch SW1-011 | User Manual W10 - Page 18
English # Icon Item 3 Touchpad Keyboard right view Description Touch-sensitive pointing device. The touchpad and selection buttons form a single surface. Press down firmly on the touchpad surface to perform a left click. Press down firmly on the lower right corner to perform a right click. # - Acer Switch SW1-011 | User Manual W10 - Page 19
English Attaching and detaching the keyboard The Acer Smart Hinge makes attaching and detaching the keyboard fast and easy. Attach the computer with the keyboard by aligning the keyboard hooks and the keyboard - Acer Switch SW1-011 | User Manual W10 - Page 20
English Detach the computer from the keyboard by lifting one corner to release it from the keyboard to function as a tablet 20 - Attaching and detaching the keyboard - Acer Switch SW1-011 | User Manual W10 - Page 21
English . You can also attach the computer to the keyboard facing outwards as a display. Ensure the computer clicks into place. Attaching and detaching the keyboard - 21 - Acer Switch SW1-011 | User Manual W10 - Page 22
of numeric data entry. A better solution would be to connect an external keypad. Scroll Lock + When Scroll Lock is on, the screen moves one line up or down when you press the up or down arrow keys respectively. Scroll Lock does not work with some applications. The embedded numeric - Acer Switch SW1-011 | User Manual W10 - Page 23
devices. + Sleep Puts the computer in Sleep mode. + + + Display toggle Display off Touchpad toggle Switches display output between the display screen, external monitor (if connected) and both. Turns the display screen backlight off to save power. Press - Acer Switch SW1-011 | User Manual W10 - Page 24
English Hotkey + Icon Function Scr Lk + < > Brightness up Description Turns Scroll Lock on or off. Increases the screen brightness. + < > Brightness down Decreases the screen brightness. + < > Volume up Increases the sound volume. + < > Volume down - Acer Switch SW1-011 | User Manual W10 - Page 25
is designed to provide a more uniform, smooth, and accurate touchpad experience. Many applications support precision touchpad gestures that use one or more fingers, however, some gestures may not be supported by the specific application or program you are using. Touchpad gestures Single-finger slide - Acer Switch SW1-011 | User Manual W10 - Page 26
with three fingers to open Cortana (if your computer supports Cortana) or open the Action Center (if your computer does not support Cortana). Three-finger swipe Swipe across the touchpad with minimized windows. • Swipe left or right to switch between open windows. 26 - Using the Precision Touchpad - Acer Switch SW1-011 | User Manual W10 - Page 27
English The precision touchpad includes added technology features that help recognize and prevent unintentional gestures such as accidental taps, gestures, and pointer movement. Note The touchpad is sensitive to finger movement; the lighter the touch, the better the response. Please keep the - Acer Switch SW1-011 | User Manual W10 - Page 28
English 3. Select Devices > Mouse & touchpad. 4. Now you can adjust the settings to suit your personal needs. You can change the primary button for left- or right-handed use, turn the touchpad off if you prefer to use a mouse, or set a delay to prevent the cursor from moving if you accidentally tap - Acer Switch SW1-011 | User Manual W10 - Page 29
. This section describes the recovery tools available on your computer. Gateway provides Gateway Care Center, which allows you to reset your PC, refresh your PC, or create a factory default backup. Note Gateway Care Center is only available with a pre-installed Windows operating system. Important We - Acer Switch SW1-011 | User Manual W10 - Page 30
English Creating a factory default backup Backup allows you to quickly and easily back up your operating system, installed apps and with a capacity of 16 GB or larger. 2. Select the Backup tab and click Get Started for Create Factory Default Backup to open the Recovery Drive window. 30 - Recovery - Acer Switch SW1-011 | User Manual W10 - Page 31
English 3. Make sure Backup system files to the recovery drive is selected and click Next. 4. Plug in the USB drive and wait for the PC to detect the USB drive then click Next. Recovery - 31 - Acer Switch SW1-011 | User Manual W10 - Page 32
English • Since the recovery backup requires at least 8 GB of storage after formatting, it is recommended to use a USB drive with a capacity of 16 GB or larger. 5. Everything on the drive will be deleted. Click Create to continue. 6. You will be shown the backup progress on the screen. 7. Follow - Acer Switch SW1-011 | User Manual W10 - Page 33
. Choose a folder to save your drivers and select OK. Restoring your computer Recovery Management allows you to quickly and easily restore your computer back to its default status. You can choose to keep your files or remove them before reinstalling Windows. Reset this PC and keep my files 1. From - Acer Switch SW1-011 | User Manual W10 - Page 34
your personal files. Click Next to continue. Important If you have apps installed on your PC, they will be removed. 4. Resetting the PC will reinstall Windows, change settings back to their factory defaults and remove all preinstalled apps and programs without removing your personal files. Click - Acer Switch SW1-011 | User Manual W10 - Page 35
process. 7. Follow the process until it completes. 8. When your PC has completed the reset process, Windows will have been reset back to its factory default settings without removing your personal files. Reset this PC and remove everything 1. From Start, select All apps then Gateway. Select Gateway - Acer Switch SW1-011 | User Manual W10 - Page 36
English 3. Select Remove everything to reset your PC back to its factory default. This process will reinstall your operating system and remove all of your personal files, apps, and settings. 4. Select Just remove my files if you - Acer Switch SW1-011 | User Manual W10 - Page 37
remove all of your personal files and accounts, along with pre-existing drivers that may affect your Windows installation. 5. Click Reset to continue. 6. You will be shown the reset progress on the screen. The screen will turn off during the reset process. 7. The screen will turn back on when it is - Acer Switch SW1-011 | User Manual W10 - Page 38
on both devices. For your computer, this may be an external switch, a software setting, or a separate Bluetooth dongle plugged into no internal Bluetooth adapter is available). Note Please check your devices owner's manual to determine how to turn on its Bluetooth adapter. Enable Bluetooth and add - Acer Switch SW1-011 | User Manual W10 - Page 39
English 3. Select the device you wish to pair from the list of discovered devices, and select Pair. Using a Bluetooth connection - 39 - Acer Switch SW1-011 | User Manual W10 - Page 40
the Bluetooth technology require both devices to enter a PIN. In the case of one of the devices not having any inputs (as in a headset), the passcode the device (usually "0000" or "1234"). Consult your device's user manual for more information. You can also enter the Bluetooth settings by selecting - Acer Switch SW1-011 | User Manual W10 - Page 41
to connect to the internet, you'll need to sign up for internet services from an ISP (Internet Service Provider) -- usually a phone or cable company -- that will have flying in aircraft may be prohibited. All wireless devices must be switched off before boarding an aircraft and during take-off, as - Acer Switch SW1-011 | User Manual W10 - Page 42
English Your computer's wireless connection is turned on by default and Windows will detect and display a list of available networks during setup. Select your network and enter the password if required. Gateway notebook computers feature an Airplane mode hotkey that turns the network connection on - Acer Switch SW1-011 | User Manual W10 - Page 43
English 3. Select All settings. 4. Select Network & internet. Connecting to the Internet - 43 - Acer Switch SW1-011 | User Manual W10 - Page 44
English 5. You will see a list of available wireless networks. Select the one you wish to use. 6. Once you select a wireless network, select Connect. 44 - Connecting to the Internet - Acer Switch SW1-011 | User Manual W10 - Page 45
English 7. If required, enter the network's password. Connecting to the Internet - 45 - Acer Switch SW1-011 | User Manual W10 - Page 46
Moving and traveling... In this section you will find: • How to get the most out of your battery • What you need to prepare when you're traveling - Acer Switch SW1-011 | User Manual W10 - Page 47
that monitors system activity. System activity refers to any activity involving one or more of the following devices: keyboard, mouse, hard disk longer to start from Sleep. Your computer will also not start if it receives an instruction to start over a network (Wake on LAN). 1. Open the desktop. 2. - Acer Switch SW1-011 | User Manual W10 - Page 48
English 5. Select Change settings that are currently unavailable. 6. Scroll down and disable Turn on fast startup. 7. Select Save changes. 48 - Power management - Acer Switch SW1-011 | User Manual W10 - Page 49
you long use between charges. Battery characteristics The battery is recharged whenever you connect the computer to the AC adapter. Your computer supports charge-in-use, enabling you to recharge the battery while you continue to operate the computer. However, recharging with the computer turned - Acer Switch SW1-011 | User Manual W10 - Page 50
English Use this conditioning process for all new batteries, or if a battery hasn't been used for a long time. Warning Do not expose battery packs to temperatures below 0° C (32° F) or above 45° C (113° F). Extreme temperatures may adversely affect the battery pack. The battery conditioning process - Acer Switch SW1-011 | User Manual W10 - Page 51
English Checking the battery level The power meter indicates the current battery level. Rest the cursor over the battery/power icon on the taskbar to see the battery's present charge level. Battery-low warning When using battery power pay attention to the power meter. Important Connect the AC - Acer Switch SW1-011 | User Manual W10 - Page 52
AC adapter. 6. Disconnect the keyboard, pointing device, printer, external monitor and other external devices. 7. Disconnect the Kensington lock if you are using one to secure the computer. Moving around When you are just moving within short distances, for example, from your office desk to a meeting - Acer Switch SW1-011 | User Manual W10 - Page 53
English When you are ready to use the computer again, open the display and, if necessary, press and release the power button. Note The computer may enter Hibernation or Deep Sleep mode after being in Sleep mode for a period of time. What to bring to meetings If your meeting is relatively short, you - Acer Switch SW1-011 | User Manual W10 - Page 54
with you Unless you have some items at home, take the following items with you: • AC adapter and power cord. • The printed Setup Guide. Special considerations Follow these guidelines to protect your computer while traveling to and from work: • Minimize the effects of temperature changes by keeping - Acer Switch SW1-011 | User Manual W10 - Page 55
your computer when carrying it into the gate area. What to take with you Take the following items with you: • AC adapter • Additional printer driver files if you plan to use another printer Special considerations In addition to the guidelines for taking the computer home, follow these guidelines to - Acer Switch SW1-011 | User Manual W10 - Page 56
What to bring with you Bring the following items with you: • AC adapter. • Power cords that are appropriate for your destination(s). • Additional printer driver files if you plan to use another printer. • Proof of purchase, in case you need to show it to customs officials. • International Travelers - Acer Switch SW1-011 | User Manual W10 - Page 57
Ports and connectors... In this section you will find: • Information on the ports and connectors fitted to your computer - Acer Switch SW1-011 | User Manual W10 - Page 58
English HDMI Micro HDMI (High-Definition Multimedia Interface) is a high-quality, digital audio/video interface. HDMI allows you to connect any compatible digital audio/video source, such as your computer, a set-top box, DVD player, and audio/video receiver to any compatible digital audio and/or - Acer Switch SW1-011 | User Manual W10 - Page 59
to connect to USB devices that use a full-sized connector. The adapter is only included with some models. If your computer is not supplied with one, you will need to purchase one separately. Micro USB - 59 - Acer Switch SW1-011 | User Manual W10 - Page 60
3.0 ports have a blue tongue. For best performance, USB 3.0 devices should always be plugged into USB 3.0 ports. Consult your device's documentation to see which standard it supports. 60 - Universal Serial Bus (USB) - Acer Switch SW1-011 | User Manual W10 - Page 61
English You can also charge devices such as tablets, smartphones, or other devices through a USB port. Some USB 3.0 ports support charging devices when the computer is in Hibernate or turned off. Additionally, you can use a USB hub to connect multiple devices to a single USB port. - Acer Switch SW1-011 | User Manual W10 - Page 62
English Memory card reader Memory cards are used in a wide selection of digital cameras, tablets, MP3 players and mobile phones. Inserting a memory card 1. Align the card so that the connector points towards the port, with the connectors facing down. 2. Carefully slide the card into the port. If - Acer Switch SW1-011 | User Manual W10 - Page 63
Got a question? In this section you will find: • Frequently asked questions • Tips for using Windows 10 • Troubleshooting information • How to protect yourself while online • Where to find Gateway service center contact information - Acer Switch SW1-011 | User Manual W10 - Page 64
Frequently asked questions The following is a list of possible situations that may arise during the use of your computer. Easy solutions are provided for each one. I turned on the power, but the computer does not start or boot up. Check if power is being supplied to the computer (if your computer - Acer Switch SW1-011 | User Manual W10 - Page 65
external keyboard to a USB port on the computer. If it works, contact your dealer or an authorized service center as the internal keyboard cable may be loose. The printer does not work. • Make sure Before performing a restore operation, please check the BIOS settings. Frequently asked questions - 65 - Acer Switch SW1-011 | User Manual W10 - Page 66
make sure it is Enabled. 3. Exit the BIOS utility and save changes. The system will reboot. Note To access the BIOS utility, press when you see the service, and please be at your computer when you call. With your support, we can reduce the amount of time a call takes and help solve your problems - Acer Switch SW1-011 | User Manual W10 - Page 67
English You are required to provide the following information: Name: Address: Telephone number: Machine and model type: Serial number: Date of purchase: Frequently asked questions - 67 - Acer Switch SW1-011 | User Manual W10 - Page 68
English Tips and hints for using Windows 10 We know this is a new operating system that will take some getting used to, so we've created a few pointers to help you get started. How do I get to Start? Tap the Start button on the lower left-hand corner of the screen. Where's the Start button? The - Acer Switch SW1-011 | User Manual W10 - Page 69
English To change the background, tap the Windows Start button and tap Settings > Personalization. From here you can: • Select a background image for the lock screen • Turn the Slide show on or off • Select lock screen apps. How do I set up the lock screen slideshow? 1. Tap the Windows Start button - Acer Switch SW1-011 | User Manual W10 - Page 70
English How do I set the alarm? Your computer can act as an alarm clock. Type 'Alarms' to search for the Alarms & Clock app. 1. Select an alarm from the list, or select the + in the lower-right corner to create a new alarm. 2. Enter the Alarm name. 3. Set the time by choosing the hour and minute. - Acer Switch SW1-011 | User Manual W10 - Page 71
release the app, tap Pin to taskbar from the menu that appears. How do I install apps? You can download Windows Store apps from Store. You will need to have a Microsoft ID to purchase and download apps from Store. I can't find apps like Notepad and Paint! Where are they? Tap Search and type - Acer Switch SW1-011 | User Manual W10 - Page 72
Microsoft account and want to get one, tap the Windows Start button > Settings > Accounts > Sign in with a Microsoft account, and follow the onscreen instructions. How do I check for 10 information: go.gateway.com/windows-tutorial • Support FAQs: support.gateway.com 72 - Frequently asked questions - Acer Switch SW1-011 | User Manual W10 - Page 73
service center for assistance. Troubleshooting tips This computer incorporates an advanced design that delivers onscreen error message reports to help you solve problems the BIOS utility, then press Exit in the BIOS utility to reboot. Hard disk 0 error Contact your dealer or an authorized service - Acer Switch SW1-011 | User Manual W10 - Page 74
Keyboard interface error Contact your dealer or an authorized service center. Memory size mismatch Press (during POST) to enter the BIOS utility, then press Exit in the BIOS utility to reboot. If you still encounter problems after going through the corrective measures, please contact your - Acer Switch SW1-011 | User Manual W10 - Page 75
possible, certainly before you connect to the internet. Choose an Internet Service Provider Using the internet has become a natural part of daily computing to check reviews and consumer reports. The ISP you select will provide instructions on how to connect to the internet (you may need additional - Acer Switch SW1-011 | User Manual W10 - Page 76
of these modems include an 'router' that provides network and Wi-Fi access. Cable A cable connection provides fast and always-on internet service via a cable television line. This service is generally available in large cities. You can use your telephone and watch cable TV at the same time you are - Acer Switch SW1-011 | User Manual W10 - Page 77
a SIM card slot, you require a compatible SIM card and a contract with a cellular provider. Before using the cellular features, check with your service provider to see if any additional charges will be incurred, especially roaming charges. Network connections A LAN (Local Area Network) is a group of - Acer Switch SW1-011 | User Manual W10 - Page 78
Provider) you have chosen normally supplies a modem/router with the subscription to their services. Read carefully the documentation supplied with your Access point/ router for detailed setup instructions. Network cable (RJ45) A network cable (also called RJ45 cable) is used to connect the host - Acer Switch SW1-011 | User Manual W10 - Page 79
the network management options. Search 'HomeGroup' and then click on HomeGroup. Warning Using wireless devices while flying in aircraft may be prohibited. Switch off all devices before boarding an aircraft; they may be dangerous to the operation of the aircraft, disrupt communications, and even be - Acer Switch SW1-011 | User Manual W10 - Page 80
to provide you with on-going personalized support. Check out our Support section to get help tailored to your needs. www.gateway.com is your portal to a world of online activities and services: visit us regularly for the latest information and downloads! Security You are probably eager to explore - Acer Switch SW1-011 | User Manual W10 - Page 81
free at the time of purchase and does not cover damages due to viruses. What is spyware? Spyware refers to generally unwanted programs that are downloaded onto your computer while connected to the internet, often without you knowing it. Once it has infected your computer, it can snoop on your - Acer Switch SW1-011 | User Manual W10 - Page 82
online fraud. Keep your computer current with the latest patches and updates One of the best ways to keep attackers away from your computer is to versions of Microsoft Windows and other popular software can be configured to download and apply updates automatically so that you do not have to remember - Acer Switch SW1-011 | User Manual W10 - Page 83
, unique passwords for protecting activities like online banking. • Keep your passwords in a safe place and try not to use the same password for every service you use online. • Change passwords on a regular basis, at least every 90 days. This can limit the damage caused by someone who has already - Acer Switch SW1-011 | User Manual W10 - Page 84
of your online accounts, one of the first steps you can take is to change your password. Protect your personal information Exercise caution when sharing personal information such as your name, home address, phone number, and email address online. To take advantage of many online services, you will - Acer Switch SW1-011 | User Manual W10 - Page 85
a potential victim. Responding to these messages or even downloading images ensures you will be added to their lists the first use of your information is attempted. One of the easiest ways to get the tip of the ordinary. Additionally, many banks and services use fraud prevention systems that call out - Acer Switch SW1-011 | User Manual W10 - Page 86
unexpectedly or if some of your programs do not work correctly, your computer may be infected by malicious software. However, do not blame every computer problem on a virus! If you suspect your computer is infected, the first thing to do is update, if you have not already done so, and run
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User’s Manual