Acer TravelMate 3000 TravelMate 3000 Service Guide
Acer TravelMate 3000 Manual
 |
View all Acer TravelMate 3000 manuals
Add to My Manuals
Save this manual to your list of manuals |
Acer TravelMate 3000 manual content summary:
- Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 1
Acer TravelMate 3000 Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 2
Revision History Please refer to the table below for the updates made on TravelMate 3000 service guide. Date 2005/3/16 Chapter Updates First Released Version II - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 3
, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 4
additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions. Gives precautionary measures to avoid possible hardware or software problems. Reminds you to do specific actions relevant to the accomplishment of procedures. IV - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 5
(e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 6
Chapter 6 FRU (Field Replaceable Unit) List 79 Exploded Diagram 80 FRU List 84 Appendix A Model Definition and Configuration 90 TravelMate 3000 Series 90 Appendix B Test Compatible Components 91 Microsoft® Windows® XP Pro Environment Test 92 Appendix C Online Support Information 94 Chapter 1 1 - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 7
jack HD audio interface Multi-stream DirectSound and DirectSound 3D acceleration S/PDIF output for PCm or AC-3 content Communication T S/W modem 56K V.92 on MDC daughter card T Broadcom 10/100/1G LAN solution T 802.11a/b, 802.11a/b/g support T Support Bluetooth 1.1 by BU5 Bluetooth mini USB module - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 8
Windows® keys, hot key controls, embedded numeric keypad T 6 easy-launch buttons ( internet, email, wireless LAN, Bluetooth® , Empowering key and one userprogrammable button) Expansion T T T T One Type II PCMCIA CardBus slot One type II miniPCI slot Upgradeable memory modules Acer ezDock4 support - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 9
System Block Diagram Chapter 1 3 - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 10
Board Layout Top View Bottom View 4 Chapter 1 - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 11
keyboard CN5 LCD CN6 HDD CN7 Touchpad board CN8 Bluetooth module CN9 MDC modem CN10 PC card CN11 Internal speaker CN12 Internal MIC CN13 RJ11/RJ45 CN14 CRT CN15 USB CN16 USB CN17 EZ4 CN18 Mini PCI slot CN19 RTC battery CN20 DDR2 slot CN21 Audio board CN22 Card - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 12
like the center and right) left and right mouse buttons; the center button serves as a 4-way scroll button. 6 Touchpad Touch-sensitive pointing device which functions like a computer mouse. Turns on the computer power. 7 Microphone Internal microphone for sound recording. 6 Chapter 1 - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 13
8 Keyboard Inputs data into your computer 9 Power button Turns the computer on and off Chapter 1 7 - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 14
status of Bluetooth communications.(Manufacturing option) Wireless communication Press to enable/disable Wireless function. Lights to indicate the status of wireless LAN communications.(Manufacturing option) Power indicator Lights when the computer is on. Description Battery indicator Lights - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 15
Connects to a display device(e.g. external monitor, LCD projector) Network LAN Jack Connects to an Ethernet 10/100/1000 based network. RJ-11 Modem jack Connects to a phone line. Two USB 2.0 ports Connect to Universal Serial Bus (USB) 2.0 devices (e.g., USB mouse, USB camera). Chapter 1 9 - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 16
MMC, MS PRO, and SD Note: cards. Note: Note: Only one card can operate at any given time. 3 N/A PC Card slot eject Ejects the PC Card from the slot. button 4 One USB2.0 port Connect to Universal Serial Bus (USB) 2.0 devices (e.g., USB mouse, USB camera). 5 IEEE 1394 port Connects to - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 17
Rear Panel # # Item 1 2 3 Icon Item DePscorwipetriojanck Description Connectos to an AC adaptor N/A Battery Nay Houses the computer's battery pack 124-pin Acer ezDock Connects to Acer ezDock connector Chapter 1 11 - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 18
Memory compartment Battery release latch Description Houses the computer's battery pack Lock the battery in place. Helps keep th ecomputer cool. Note: Do not cover or obstruct the opening of the fan. Enable the computer to stay cool. Houses the computer's main memory Unlatches the battery to remove - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 19
when the disc drive is active Bluetooth communications Wireless communication Power indicator Indicates that (optional) Bluetooth is enabled. Indicates status of wireless LAN communication. Lights when the computer is on. Battery indicator Lights when the battery is being charged Chapter 1 13 - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 20
Launch Keys The four launch keys are located above the keyboard on the left hand side. They are designated as the mail button, the Web browser, the Acer Empowering Key, and a user programmable button. Press the Acer Empowering Key to run the Acer EManager. The mail and Web browser are default for - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 21
full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and twelve function keys. Lock Keys The keyboard has three lock keys which you can toggle on and off. Lock key Caps Lock Num Lock + Description Lock Key Description Caps Lock - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 22
like a desktop numeric keypad. It is indicated by small characters located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols are not printed on the keys. Desired action DesiNreduAmccLesosck on Num Lock On NuNmuLmockLOoffck off Type numbers Use - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 23
Keys The keyboard has two keys that perform Windows-specific functions. Key Key Key Windows logo key Application key Description IKceoDynescription DescriptioDnescription Pressed alone, this key has the same effect as clickinTgabon the Windows Start button; it launches the Start menu. It can - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 24
most of the computer's controls like sreen brightness, volume output and the BIOS utility. Fn To activate hot keys, press and hold the Fn key screen and external monitor. "Acer eManager" on page 24. Screen blank Turns the display screen backlight off to save power. Press any key to return - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 25
Hot Key Fn+w Icon Function Volume up Description Increases the speaker volume. Fn+y Volume down Decreases the speaker volume. Fn+x Brightness up Increases the screen brightness. Fn+z Brightness down Decreases the screen brightness Chapter 1 19 - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 26
. For the Euro syNmbootl eto fwoorrk,UthSe kkeeybyobaordalarydouut hsaesrtso:be set to United States-International. To verify the keyboard type in Windows XP, follow the steps below: 1. Click on Start, Control Panel. 2. Double-click on Regional and Language Options. 3. Click on the Language - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 27
central location on the palmrest provides optimal comfort and support. NOTE: If you are using an external USB mouse, you can press Fn-F7 to disable context menu Left Button(1) Right Button(4) Scroll Button(3) LeCflticbkutwtticoen Right Main touchpad (2) (1q)uickly button (4) Click once - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 28
Function Scroll Left Button(1) Right Button(4) Scroll Button(3) Click and hold the button in the desired direction (up/ down/left/right) Main Touchpad(2) NOTE: Keep your fingers dry and clean when using the touchpad. Also keep the touchpad - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 29
, 512KX8 CMOS Boot Block Flash Memory 512KB 32-pin PLCC ACPI 1.0b/2.0, PCI 2.2, PnP BIOS 1.0a SMBIOS 2.3.1 WFM2.0, Intel AC97 CNR Specification, IrDA1.0, USB Specification 1.1/2.0PCMCIA 3.0 compliant, PC 99a and Mobile PC2001 compliant, Simple Boot Flag 1.0 Set by setup manual Second Level Cache - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 30
reversed. LAN Interface Item Chipset Supports LAN protocol LAN connector type LAN connector location Features Specification BroadCom BCM5788M 10/100/1000Mbps RJ45 left panel Integrated 10/100/1000 BASE-T transceiver Wake on LAN support compliant with ACPI 2.0 PCI v2.2 IR Interface Item Part name - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 31
Modem Interface Item Modem connector type Modem connector location Mini-Bluetooth Item Controller Interface RJ11 Left panel ICH6-M USB bus Specification Specification MiniPCI Item Controller Interface Data throughput Protocol Interface ICH6-M PCI bus 11M/54M bps 802.11a/b, 802.11 a/b/g Mini-PCI - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 32
Button) (b) Release by ATAPI command (c) Emergency Release Load: Manual Release: (a) Electrical Release Power Consumption Max. 1500 mA Max. 1800 mA Input Voltage 5 V +/- 5 % (Operating) 5 V +/- 5 % (Operating) Combo Drive Interface Item Vendor & model name LiteOn LSC-24083K Specification - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 33
DVD: DVD-VIDEO, DVD-ROM, DVDR(3.9GB,4.7GB), DVDRW(Ver1.1), DVD-RAM, DVD+R,DVD+R DL, DVD+RW Manual load/DC brushless motor Tray system Max. 1200 mA Max. 1.9A +5V+/-0.25V +5V+/-5% Audio Interface Item Audio Controller Audio Package Sigmatel STAC9200 TQFP 48 pin Specification Chapter 1 27 - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 34
Interface Item Audio onboard or optional Mono or Stereo Resolution Compatibility Power support Sampling rate Sound Quality Internal speaker / Quantity USB Port Item Controller USB Compliancy Level OHCI Number of USB port Location Serial port function control IEEE 1394 Port Item Controller Number - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 35
System Board Major Chips Item Super I/O controller Audio controller Video controller Hard disk drive controller Keyboard controller USB 2.0 MODEM Wireless 802.11a+b/a+b+g PCMCIA 3-in-1 card reader NS87383, TQFP 64-pin Sigmatel STAC9200 Intel 915GM ICH6-M NS PC87541 ICH6-M V.92, Ambient MDC 1.5 ICH6 - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 36
msec Normal Input Voltage of Power Supply Power Consumption (watt) Weight Physical Size(mm) Electrical Interface Support Color Viewing Angle (degree Output voltage (V, rms) Output current (mA, rms) 30 Specification QCI AS023215701 Duty 30~100% 8~20V - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 37
G2/S5) Working (G0/S0) Suspend to RAM (S3)(Sleeping State) Save to Disk (S4)(Sleeping State) Power Management All devices in the system are turned power managed in this state. CPU set Power Down VGA Suspend PCMCIA Suspend Audio Power Down Hard Disk Power Down CD-ROM Power Down Super I/O Low Power - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 38
. Please also refer to Chapter 4 Troubleshooting when problem arises. To activate the BIOS Utility, press m during POST (when "Press to enter Setup" message is prompted on the bottom of screen). Press m to enter setup. Press during POST to enter multi-boot menu. In this menu, user can - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 39
any changes made and exit the BIOS Setup Utility. NOTE: You can change the value of a parameter if it is enclosed in square brackets. Navigation keys for a particular menu are shown on the bottom of the screen. Help for parameters are found in the Item Specific Help part of the screen. Read this - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 40
Name: ST9808210A HDD Serial Number: 3LF08KTN System BIOS Version: S2B21 VGA BIOS Version: Alviso 3412 KBC Version: 1A26 Serial Number: LXT123456705040104EF00 Asset Tag Number: Product Name: TravelMate 3000E Manufacturer Name: Acer UUID: 806C28107E640010B3FA00C09F77A8A6 F1 Help Esc Exit - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 41
System Time: System Date: System Memory: Extended Memory: Video Memory Quiet Boot: Power on Display: Network boot F12 Boot Menu: D2D Recovery: [11:59:38] [02/04/2005] 640 KB 502 KB 128 MB [Enabled] [Auto ] [Enabled] [Disabled] [Enabled] Item Specific Help , , or selects - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 42
Parameter Quiet Boot Power on display Network Boot F12 Boot Menu D2D Recovery Description Format/Option Determines if Auto: During power process, the system will detect if any display device is connected on external video port. If any external display device is connected, the power on display - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 43
Mode: PhoenixBIOS Setup Utility Advanced Security [Auto] [Auto] [Auto] [ECP] Boot Exit Item Specific Help Configure serial port A using oprions: [Disabled] No configuration [Enabled] User configuration [Auto] BIOS or OS chooses configuration (OS Controlled) Displayed when controlled by OS F1 - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 44
: HDD Password Is: HDD Master ID: Set Supervisor Password Set User Passord Set HDD Password Password on Boot: Clear Clear Clear 19894343 [Enter] [Enter] [Enter] [Disabled] Boot Exit Item Specific Help Supervisor Password controls accesses of the setup utility. F1 Help Esc Exit ↑ ↓ Select Item - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 45
Password HDD Password Password on Boot Description Shows the setting of user password is set, this password protects the BIOS Setup Utility from unauthorized access. The user can you forget your password, you may have to return your notebook computer to your dealer to reset it. Setting a Password - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 46
User Password parameter to "Set". 4. If desired, you can opt to enable the Password on boot parameter. 5. When you are done, press u to save the changes and exit the BIOS Setup Utility. Removing a Password Follow these steps: 1. Use the w and y keys to highlight the Set Supervisor Password parameter - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 47
If the verification is OK, the screen will display as following. The password setting is complete after the user presses u. If the current password entered does not match the actual current password, the screen will show you the Setup Warning. If the new password and confirm new password strings do - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 48
. PhoenixBIOS Setup Utility Info. Main Advanced Security +Hard Drive Floppy Devices CD-ROM/DVD Drive Network Boot Boot Exit Item Specific Help + and - indicate device categories. Use to expand/collapse. Boot order is top-down using only the top device in each category. Use and - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 49
and protect your computer from unauthorized use. PhoenixBIOS Setup Utility Info. Main Advanced Security Boot Exit Exit Saving Changes Exit Dicarding Changes Load Setup Defaults Discard Changes Save Changes Item Specific Help Exit System Setup and save your changes to CMOS. F1 Help Esc Exit - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 50
a Crisis Recovery Diskette before you use the Phlash utility. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Phlash. NOTE: Please use the AC adaptor power supply when you run the Phlash utility. If the battery pack does not contain enough power to finish BIOS flash - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 51
the notebook computer for maintenance and troubleshooting. To driver T Tweezers NOTE: The screws for the different components vary in size. During the disassembly process, group the screws with the corresponding components to avoid mismatch when putting back the components. When you remove - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 52
procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. 3. Remove the battery pack. NOTE: TravelMate 3000 series product uses mylar or tape to fasten the FFC/FPC/connectors - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 53
you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the main board, you must first remove the keyboard, then disassemble the inside assembly frame in that order. Chapter - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 54
Removing the Battery Pack 1. Release the battery lock. 2. Slide the battery latch. 3. Remove the battery pack. 48 Chapter 3 - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 55
the miniPCI/Memory/HDD Module/Keyboard Removing the miniPCI and Memory 1. Remove the two screws that secure the RAM door and remove the RAM door. 2. Release the wireless antenna. 3. Press the latch on left and right side to pop out the miniPCI and remove it. 4. Press the latch on left and right - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 56
6. Remove the keyboard from the main unit. 50 Chapter 3 - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 57
1. Disconnect the function key board FFC from the mainboard. 2. Disconnect the LCD cable from the mainboard. 3. Disconnect the touchpad board FFC from the mainboard. 4. Remove the three screws that secure the left and right hinge cover. 5. Pull the left hinge up and slide it out as show. 6. Pull the - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 58
off the mylar on the Bluetooth cable 2. Disconnect the Bluetooth cable from the mainboard. 3. Remove the two screws that secure the Bluetooth module. 4. Remove the Bluetooth module from the mainboard. 5. Disconnect the Bluetooth cable from the Bluetooth module. Removing the MDC module 1. Tear off - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 59
MDC cable from the MDC board. Removing the audio module 1. Remove the screw that secures the audio board. 2. Remove the audio board from the mainboard. Removing the mainboard from lower case 1. Press the button and remove the dummy card from the PCMCIA card slot. 2. Disconnect the speaker cable - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 60
board FFC. 11. Disconnect the touchpad board FFC from the touchpad board. 12. Disconnect another FFC from the touchpad board. 13. Remove the two screws that secure the touchpad board. 14. Remove the touchpad board from the upper case. 15. This completes the main unit disassembly. 54 Chapter 3 - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 61
is fragile. Need to follow the following disassembly pictures from left to right. 4. Pull the bezel a little bit forward that paralleled LCD cover and remove the LCD bezel. 5. Pull the inverter board out. 6. Disconnect the LVDS cable from the inverter board. 7. Disconnect the LCD cable from the - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 62
wireless antenna from the cover assembly. 14. Remove the two screws that secure the left LCD bracket. 15. Remove the left LCD bracket from the LCD. 16. Remove the two screws that secure the right LCD bracket. 17. Remove the right LCD bracket from the LCD. 18. Turn the LCD back. 19. Tear off - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 63
two screws that secure the HDD holder on on side. 2. Remove the two screws that secure the HDD holder on the other side. 3. Lift up the HDD and remove it from the HDD holder. 4. Place the HDD back to the HDD holder 5. Secure the HDD with two screws on one side. 6. This - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 64
Chapter 4 Troubleshooting Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test this model. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Duplicate symptom and obtain the failing - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 65
the screen, or hang the system. 1. Boot from the diagnostics diskette and start the doagmpstotics program (please refer to main board. 2. Go to the diagnostic memory in the test items. 3. Press F2 in the test items. 4. Follow the instructions in the message window. NOTE: Make sure that the DIMM is - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 66
of the following power sources: 1. Remove the battery pack. 2. Connect the power adapter and check that power is supplied. 3. Disconnect the power adapter and install the charged battery pack; then check that power is supplied by the battery pack. If you suspect a power problem, see the appropriate - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 67
the screen for Current Power Source and Total Battery Power Remaining are correct. 3. Repeat the steps 1 and 2, for both battery and adapter. 4. This helps you identify first the problem is on recharging or discharging. From Hardware: 1. Power off the computer. 2. Remove the battery pack and measure - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 68
original part back in the computer. Do not replace a non-defective FRU. This index can also help you determine the next possible FRU to be replaced when servicing a computer. If the symptom is not listed, see "Undetermined Problems" on page 74. The following lists the error messages that the BIOS - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 69
configuration used Real time clock error Previous boot incomplete - Default configuration used Invalid System Configuration Data Operating system not found FRU/Action in Sequence See "Keyboard or Auxiliary Input Device Check" on page 59 RTC battery Run BIOS Setup Utility to reconfigure system, then - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 70
on page 60 Ensure every connector is connected tightly and correctly. Reconnect the DIMM. Main board. Power-on indicator turns on and LCD is blank. Power source (battery pack and power adapter.) See "Power System Check" on page 60 Reconnect the LCD connector Hard disk drive LCD cable LCD inverter - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 71
the local bus IDE Initialize Power Management Load alternate registers with initial POST values Restore CPU control word during warm boot Initialize PCI Bus Mastering devices Initialize keyboard controller BIOS ROM checksum Initialize cache before memory autosize 8254 timer initialization 8237 - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 72
) Shadow video BIOS ROM Display BIOS copyright notice Display CPU type and speed Initialize EISA board Test keyboard Set key click if enabled Enable USB devices Test for unexpected interrupts Initialize POST display service Display prompt "Press F2 to enter SETUP" Disable CPU cache Test RAM between - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 73
multi-processor boards Install CD ROM for boot Clear huge ES segment register Fixup Multi Processor table Search for option ROMs. One long, two short beeps on checksum failure. Check for SMART drive (optional) Shadow option ROMs Set up Power Management Initialize security engine (optional) Enable - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 74
Initialize notebook docking late Force check (optional) Extended checksum (optional) Redirect Int 15h to enable remote keyboard Redirect Int 13h to Memory Technologies Devices such as ROM, RAM, PCMCIA, and serial disk. Redirect Int 10h to enable remote serial video Re-map I/O and memory for - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 75
BIOS Utility to execute "Load Setup Default Settings", then reboot system. Reconnect the LCD connectors. Keyboard Power source (battery pack and power adapter). See "Power System Check" on page 60. Battery pack Power adapter CPU Main board In Windows XP operating system, hold and press the power - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 76
the computer. Internal speakers make noise or emit no sound. Microphone cannot work Action in Sequence OS volume control Audio driver Speaker Main board Speaker Main board Audio driver Volume control in Windows XP Main board Power Management-Related Symptoms Symptom / Error The system will not - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 77
board Battery fuel gauge in Windows doesn't go higher than 90%. Refresh battery (continue use battery until power off, then charge battery). Battery pack not work correctly. USB does not work correctly Print problems. Parallel port device problems Action in Sequence Enter BIOS Setup Utility to - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 78
work correctly. Phone cable Driver Reconnect the Internal modem cable to the main board tightly. Main board Internal LAN does not work correctly Lan cable Driver Main board NOTE: If you cannot find a symptom or an error in this list and the problem remains, see "Undetermined Problems" on page 74 - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 79
defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: 1. Run the diagnostic test for the system board in loop mode at least 10 times. 2. If - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 80
all of the following devices: T Non-Acer devices T Printer, mouse, and other external devices T Battery pack T Hard disk drive T DIMM T PC Cards 4. Power-on the computer. 5. Determine if the problem has changed. 6. If the problem does not recur, reconnect the removed devices one at a time until you - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 81
Jumper and Connector Locations Top View Chapter 5 Chapter 5 75 - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 82
Bottom View 76 Chapter 5 - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 83
keyboard CN5 LCD CN6 HDD CN7 Touchpad board CN8 Bluetooth module CN9 MDC modem CN10 PC card CN11 Internal speaker CN12 Internal MIC CN13 RJ11/RJ45 CN14 CRT CN15 USB CN16 USB CN17 EZ4 CN18 Mini PCI slot CN19 RTC battery CN20 DDR2 slot CN21 Audio board CN22 Card - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 84
Clear CMOS Procedure 1. Disassemble the base chassis. 2. Remove CMOS battery. (CN19 on the bottom of MB) 3. Discharge Capacitor. (C403 on the bottom of MB) 4. Please refer to following image for location. 78 Chapter 5 - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 85
listing in global configurations of TravelMate 3000 series products. Refer to this chapter whenever ordering for parts to repair or for RMA part number change is made, it will not be noted on the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 86
7 27 23 33 31 35 21 35 2: 3 35 : 9 35 5 6 2 28 29 34 34 4 33 34 34 Item List Item 1 2 3 4 5 6 7 Description Base assy Top cover assy RAM door assy Thermal module SOL-FOX assy PCMCIA Dummy card AU 12.1 LCD W/ANT STNB/S HDD door assy 80 Q'ty 1 1 1 1 1 1 1 Chapter 6 - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 87
20 21 22 23 24 25 Description MB assy DC/B assy Audio/B assy SW/B assy TP/B assy Hinge Cover-L assy Hinge Cover_R assy HDD IC25N060ATMR04-0 STN B/S K/B module(UI) Battery module(6 cell 3S2P) Battery module(3 cell 3S1P) Bluetooth module MTN1-USB 91.BU513.002 Modem 56K(MDC) Screw M2.5*6.0-I(NI)(NYLOK - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 88
21 : 21 : : 22 8 5 9 : 7 : 9 23 9 22 : 3 6 4 23 2 Item Description 1 LCD cover assy 2 LCD bezel assy(TU) 3 INV module(PI) ED1 4 Hinge BKT-L (AU) 5 HInge BKT_R 6 Cable assy AUO-12.1"WXGA 7 LCD(TFT) 12.1" B121EW01 V1(WXGA) STN B/S 8 Screw M2.0*2.5(NI)(NYLOK) 9 Screw M2 - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 89
Item Description 11 LCD rubber Down 12 Screw M2.0*4.0-I(NI)(NYLOK) Q'ty 2 4 Chapter 6 83 - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 90
FRU List TravelMate 3000 FRU List Picture No. Adapter Battery Partname And Description Part Number ADAPTER 65W 3 PIN DELTA SADP-65KB BF ADAPTER 65W 3 PIN LITE-ON PA-1650-02 QA 19V AP.06501.005 AP.06503.006 BATTERY SANYO LI-ION 3S2P 6CELL 4800mAH BT.00603.003 Boards BATTERY PANASONIC LI- - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 91
TravelMate 3000 FRU List Picture No. Partname And Description FFC CABLE - TP/B TO M/B Part Number 50.T74V7.003 FFC CABLE - FUNCTION/B TO MB 50.T74V7.004 MODEM CABLE 50.T74V7.001 BLUETOOTH CABLE 50.T74V7.002 Case/Cover/Bracket Assembly POWER CORD US (3 pin) POWER CORD PRC ( 3 Pin) POWER - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 92
TravelMate 3000 FRU List Picture No. Partname And Description ZH1 HINGE COVER-L S/P Part Number 42.T74V7.001 Communication Module Combo Module DVD RW Drive HDD/ Hard Disk Drive 86 ZH1 HINGE COVER-R S/P ZH1 RAM DOOR S/P 42.T74V7.002 42.T74V7.003 WIRELESS LAN ANTENNA 50.T74V7.005 EXTERNAL - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 93
TravelMate 3000 FRU List Picture No. Partname And Description HDD HOLDER Part Number 60.T74V7.003 Keyboard KEYBOARD US INTERNATIONAL KB.T7407.026 LCD KEYBOARD CHINESE KEYBOARD SPANISH KEYBOARD THAI KEYBOARD BRAZILIAN PROTUGESE KEYBOARD UK KEYBOARD GERMAN KEYBOARD ITALIAN FRENCH SWISS/G - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 94
TravelMate 3000 FRU List Picture No. LCD Inverter Board Partname And Description Part Number ASSY LCD PANEL 12.1 IN. W/LOGO ANTENNA 60.T74V7.004 LCD BEZEL - 12.1 IN. W/ LOGO 60.T74V7.005 Memory 88 LCD BRACKET L W/HINGE - TOSHIBA LCD BRACKET R W/HINGE - TOSHIBA LCD PANEL 12.1 IN. W/LOGO - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 95
TravelMate 3000 FRU List Picture No. MAINBOARD Partname And Description MEMORY MICRON 256MB/ 533MHZ, MT8HTF3264HDY-53EB2 MEMORY ELPIDA 256MB/ 533MHZ, U33256AGEPQ662A MEMORY SAMSUNG 512MB/ 533MHz, M470T3354BG0-CD5 MEMORY MICRON 512MB/ 533MHZ, MT8HTF6464HDY-53EA2 MEMORY ELPIDA 512MB/ 533MHZ, - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 96
Model Definition and Configuration TravelMate 3000 Series Appendix A Model Number TM3002W TCi TM3002W TMi TM3002N WTCi CPU PM740B PM740B PM740B LCD N12.1WXGA N12.1WXGA G N12.1WXGA N12.1WXGA G N12.1WXGA G Memory SO256MBII 5 SO256MBII 5 SO256MBII 5 HDD (GB) N60GB 4.2K N80GB 4.2K N60GB 4.2K ODD - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 97
under Windows® XP Home environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests. Regarding configuration, combination and test procedures, please refer to the TravelMate8100 series Compatibility Test Report released by the Acer Mobile - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 98
Microsoft® Windows® XP Pro Environment Test CPU Item LCD Memory HDD ODD AC Adapter Battery Specifications Pentium M 730 (1.6G 2M 533FSB) BGA Pentium M 740 (1.73G 2M 533FSB ) BGA Pentium M 750 (1.87G 2M 533FSB ) BGA Pentium M 760 (2.0G 2M 533FSB) BGA Pentium M - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 99
DARFON Slovenia (SLO) TM4500/TM4000/TM2300 KEYBOARD DARFON Croatia (CR ) TravelMate Smart Card TravelMate Smart Card Sheet Smart Card Kit Integrated in O2 711M3 Ambit S/W MODEM V.92 Scorpio Bluetooth module with antenna(Mini USB),MINI USB,Broadcom 2035 NMD SUMIDA TWS-449-171 Synaptic TM42P-372 - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 100
valuable support resources whenever you need them. In the Technical Information section you can download information on all of Acer's Notebook, Desktop and Server models including: T Service guides for all models T User's manuals T Training materials T Bios updates T Software utilities T Spare parts - Acer TravelMate 3000 | TravelMate 3000 Service Guide - Page 101
95 Appendix C