Acer TravelMate 3200 TravelMate 3200 Service Guide
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- Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 1
Acer TravelMate 3200 Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 2
Revision History Please refer to the table below for the updates made on TravelMate 3200 service guide. Date Chapter Updates II - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 3
, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 4
additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions. Gives precautionary measures to avoid possible hardware or software problems. Reminds you to do specific actions relevant to the accomplishment of procedures. IV - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 5
supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 6
VI - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 7
14 Indicators 15 Using the Keyboard 17 Lock Keys 17 Embedded Numeric Keypad 18 Windows Keys 19 Hot Keys 20 The Euro Symbol 22 Launch Keys 23 Touchpad 25 Touchpad Basics 25 Hardware Specifications and Configurations 27 Chapter 2 System Utilities 35 BIOS Setup Utility 35 Navigating the - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 8
5 Jumper and Connector Locations 83 Top View 83 Bottom View 85 Chapter 6 FRU (Field Replaceable Unit) List 87 Exploded Diagram 88 Appendix A Model Definition and Configuration 96 TravelMate 3200 Series 96 Appendix B Test Compatible Components 97 Microsoft® Windows® XP Pro Environment - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 9
IDE hard disk T Advanced Configuration Power Interface (ACPI) power management system. Display T T T T T T The 14.1" XGA (1024x768 resolution) SXGA+ (will ship)TFT LCD panel providing a large viewing area for maximum efficiency and ease-of-use 3D graphics support TravelMate 3200 series employs ATI - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 10
Expansion T T T One Type II CardBus PC Card slot Upgradeable memory modules Acer EasyPort I/O Ports T T T T T T T T T T T One Type II PC Card slot One RJ-11 phone jack (V. minijack) One Infrared (FIR) port One IEEE 1394 port Two USB 2.0 ports One 3-in-1 memory card reader (MS/MMC/SD) 2 Chapter 1 - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 11
power rail for DDR Memory ( off in S4-S5 VGA(UMA) UMA Hard Disk Drive PRIMARY MASTER ATA 66 AD22 MINI PCI IIIB Wireless LAN 3V 5V 3VSUS BIOS 5VPCU Page :21 Touch Pad 5V Page :21 Int. Keyboard 1 +5V DAUGHTER BOARD D D Acer Inc. Size Document Number Custom BLOCK DIAGRAM Rev 1A - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 12
Board Layout Top View 4 Chapter 1 - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 13
Line-out Connector 13 MIC Connector 14 Speaker Connector 15 DDR SO-DIMM (TOP) 16 Bluetooth Connector 17 MDC Connector 18 BIOS Socket 19 ODD Connector 20 Touchpad Connector 21 Keyboard Connector 22 QSB Cable Connector 23 RTC battery Connector 24 RJ45 Connector 25 Power Jack - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 14
Bottom View 6 Chapter 1 - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 15
28 DDR SO-DIMM (BOT) 29 HDD Connector 30 Mini-PCI Slot 31 PCMCIA Connector 32 PCMCIA Slot Chapter 1 7 - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 16
3 4 5 6 7 8 8 Icon Item Display screen Power button Status indicators Keyboard Palmrest Click buttons (left, center and right) Touchpad Launch the computer's functions and components. Inputs data into your computer. Comfortable support area for your hands when you use the computer. The left and - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 17
9 Microphone Internal microphone for sound recording. Chapter 1 9 - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 18
, IR-aware computer). 3 Power indicator Lights when the computer is on. 4 Battery indicator Lights when the battery is being charged 5 Bluetooth Indicates that (optional) Bluetooth is communications enabled. 6 Wireless Indicates status of wireless LAN communi- communication cation - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 19
Left View # Item Description # Icon Item Description 1 Security keylock Connects to a Kensington-compatible computer security lock. 2 IEEE 1394 port Connects to IEEE 1394 devices. 3 Modem jack Connects to aphone line. 4 USB port Connect to Universal Serial Bus (USB) 2.0 devices - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 20
. Note: The 3-in-1 card reader only supports Note: one card at a time. 8 USB 2.0 port Connects to Universal Serial Bus (USB) 2.0 devices (e.g., USB mouse, USB camera). 9 Network jack Connect to an Ethernet 10/100-based network. 10 Power jack Connects to an AC adapter. 12 Chapter 1 - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 21
Rear Panel # # IconItem Item Description Description 1 Expansion port Connects to I/O port replicator or EasyPort expansion devices. 2 External display port Connects to a display device (e.g., external monitor, LCD projector). Chapter 1 13 - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 22
the computer's main memory. 2 Cooling fan Helps keep the computer cool. Note: Don't cover or obstruct the opening Note of the fan. 3 Battery release latches Unlatches the battery to remove the battery pack. 4 Battery bay Houses the computer's battery pack. 5 Battery lock Locks the - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 23
Indicators The computer has three easy-to-read status icons on the upper-left above the keyboard. Icon Icon FuFnucnticotnion Caps lock Description Description Lights when Caps Lock is activated. Num lock Lights when Num Lock is activated. Media Activity Lights when - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 24
Icon Function Power Battery Description Lights green when the power is on and orange when the computer is in standby mode. Lights orange when the battery is charging. 16 Chapter 1 - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 25
has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and twelve function keys. Lock Keys The keyboard has three lock keys which you can toggle on and off. Lock Key Caps Lock Num lock (Fn-F11) Scroll lock (Fn-F12) Lock Key - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 26
functions like a desktop numeric keypad. It is indicated by small characters located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols are not printed on the keys. Desired Access Desired Access Num Lock On Number keys on embedded Type numbers - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 27
Keys The keyboard has two keys that perform Windows-specific functions. Key Windows key Key Icon Application key Description Description Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 28
the BIOS utility help Fn-F2 Acer eSetting Description Description Displays help on hot keys. Launches the Acer eSetting in the Acer eManager set by the Acer Empowering key. Fn-F3 Fn-F3 Acer ePowerManagement Launches the Acer ePowerManagement in the Acer eManager set by the Acer save power. - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 29
Hot Key Fn-y Icon Function Volume down Description Decreases the speaker volume. Fn-x Brightness up Increases the screen brightness. Fn-z Brightness down Decreases the screen brightness Alt Gr-Euro Euro Types the Euro symbol. Chapter 1 21 - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 30
type the Euro symbol on your keyboard. NOTE: For US keyboard users: The keyboard layout is set when you first set up Windows. For the Euro symbol to work, the keyboard layout has to be set to United States-International. To verify the keyboard type in Windows XP, follow the steps below: 1. Click on - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 31
browser application (user programmable) Acer EManager application (userprogrammable) User-programmable In addition, there are two launch keys at the front panel. Even when the cover is closed, you can easily access the features of Wireless and Bluetooth. However, the Wireless and Bluetooth keys - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 32
Description Bluetooth communications Default application Lights to indicate the status of Bluetooth (optional) communications. Wireless communication Lights to indicate the status of wireless LAN (optional) communications. 24 Chapter 1 - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 33
means the cursor responds as you move your finger on the surface of the touchpad. The central location on the palmrest provides optimal comfort and support. NOTE: If you are using an external USB mouse, you can press Fn-F7 to disable the touchpad. Touchpad Basics The following teaches you how - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 34
Function Left Button Right Button Scroll Button Tap Scroll Click and hold the button in the desired direction (up/ down/left/right) NOTE: Keep your fingers dry and clean when using the touchpad. Also keep the touchpad dry and clean. The touchpad is sensitive to finger movements. Hence, the - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 35
Supports DIMM voltage Supports DIMM package Memory module combinations Specification Phneoix 3A01 Flash ROM 512KB 32-pin PLCC ACPI 2.0, PC Card 95, SM BIOS 2.0, IEEE1284-ECP/EPP, PCI 2.2, PnP 1.0a, DMI 2.0, PS/2 keyboard and mouse, USB 2.0, VGA BIOS, CD-ROM bootable, IEEE 1394 Set by setup manual - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 36
memory configurations. You may combine DIMMs with various capacities to form other combinations. On above table, the configuration of slot 1 and slot 2 could be reversed. LAN Interface Item Chipset Supports LAN protocol LAN connector type LAN connector location Features Specification BroadCom - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 37
type Modem connector location Bluetooth Interface Item Chipset Data throughput Protocol Interface V.90/V.92 RJ11 Left panel Specification Specification Broadcom BCM2035 200k bps Bluetooth 1.1 (Upgradeable to Bluetooth 1.2 when SIG specification is ratified). USB 1.1 Wireless Module 802.11b - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 38
Ultra DMA mode Buffer Memory Interface Applicable disc format Loading mechanism Power Requirement Input Voltage Specification DVD/CDRW PANASONIC UJDA- IDE(ATAPI) compatible DVD: DVD-ROM, DVD-Video, DVD-RAM, (2/6GB/4.7GB), DVD-R, DVD-RW (ver1.1) (supporting Multi Border) CD: CD-DA, CD-ROM, CD-R/W - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 39
Mobility RADEON 9700(ATI M11) BGA 667 pin AGP 4X Yes Specification ATI Mobility RADEON 9700(ATI M11) 64MB (memory on chip) ATI M11 can also support VGA memory size to 128MB DDR Specification ICH4-M 2.0 USB 2.0 2 one on the right side; one on the left side Enable/Disable by BIOS Setup TI PCI4510 - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 40
controller Total number of keypads Windows logo key Internal & external keyboard work simultaneously Battery Item Vendor & model name Battery Type Pack capacity 32 Left side IEEE 1394 TI PCI4510 Type-II One type-II Right panel Yes Yes Specification Specification Controller Intel 855GME+ICH4-M ATI - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 41
Time)msec Nominal Input Voltage VDD Typical Power Consumption (watt) Weight Physical Size(mm) Electrical Interface Support Color Viewing Angle (degree) Horizontal: Right/Left Vertial: Upper/Lower Temperature Range( ° C) Operating Storage (shipping) Specification AU B141XG05 CMO N141XB-L01 357(14 - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 42
ACPI mode Mech. Off (G3) Soft Off (G2/S5) Working (G0/S0) Suspend to RAM (S3) Save to Disk (S4) Specification 90VAC to 264VAC, 47Hz to 63Hz 3.16A 50A@115VAC 100A@230VAC 83% min. @115VAC input full load Power Management All devices in the system are turned off completely. OS initiated shutdown. All - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 43
1700 MHz HDD Model Name: HDD Serial Number: ATAPI Device: System BIOS Ver: VGA BIOS Ver: KBC Ver: Serial Number Asset Tag Number: Product Manufacturer Name: UUID: IC25N080ATMR04-0 MPA201Q2G0W4GA UJDA755 DVD/CDRW 3A06 ATI M11-008.017M.146.000 PQ1A27 xxxxxxxxxxxxxxxxxxxxxx N/A TravelMate 3200 Acer - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 44
any changes made and exit the BIOS Setup Utility. NOTE: You can change the value of a parameter if it is enclosed in square brackets. Navigation keys for a particular menu are shown on the bottom of the screen. Help for parameters are found in the Item Specific Help part of the screen. Read this - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 45
1700 MHz HDD Model Name: HDD Serial Number: ATAPI Device: System BIOS Ver: VGA BIOS Ver: KBC Ver: Serial Number Asset Tag Number: Product Manufacturer Name: UUID: IC25N080ATMR04-0 MPA201Q2G0W4GA UJDA755 DVD/CDRW 3A06 ATI M11-008.017M.146.000 PQ1A27 xxxxxxxxxxxxxxxxxxxxxx N/A TravelMate 3200 Acer - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 46
the user to specify standard IBM PC AT system parameters. PhoenixBIOS Setup Utility Info. Main Advanced Security Boot Exit System Time: System Date: System Memory: Extended Memory: Video Memory Quiet Boot: Power on Display: Network Boot: F12 Boot Menu: D2D Recovery: Item Specific Help [13 - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 47
Time System Date System Memory Extended Memory Video Memory Quiet Boot Power on display LCD Auto Dim D2D Recovery Description Format/Option Sets in order to save power when AC is not present. Enables, disables D2D Recovery function. The function allows the user to create a hidden partition - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 48
port: Mode: Internal Touchpad: Infrared Port (FIR): [Auto] [Auto] [ECP] [Both] [Enabled] Item Specific Help Configure Infrared Port using options: [Disable] No configuration [Enabled] User configuration [Auto] BIOS or OS chooses configuration (OS Controlled) Displayed when controlled by OS F1 - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 49
Boot Exit Supervisor Password Is: User Password Is: Primary HardDisk Security: HDD Master ID: Set Supervisor Password Set User Passord Set HDD Password Password on Boot Clear Clear Clear 43883467 [Enter] [Enter] [Enter] [Disabled] Item Specific Help Supervisor Password controls accesses of the - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 50
protects the BIOS Setup Utility from unauthorized access. The user can enter Setup menu only and does not have right to change the value of parameters. This feature is available to user when Supervisor password is set. Password can be written on HDD only when Supervisor password or user password is - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 51
After setting the password, the computer sets the User Password parameter to "Set". 4. If desired, you can opt to enable the Password on boot parameter. 5. When you are done, press u to save the changes and exit the BIOS Setup Utility. Removing a Password Follow these steps: 1. Use the w and y keys - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 52
If the verification is OK, the screen will display as following. The password setting is complete after the user presses u. If the current password entered does not match the actual current password, the screen will show you the Setup Warning. If the new password - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 53
the distette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay. PhoenixBIOS Setup Utility Info. Main Advanced Security Boot Exit Floppy Devices CD-ROM/DVD Drive +Hard Drive Network Boot Item Specific Help + and - indicate device categories. Use to expand - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 54
Security Boot Exit Exit Saving Changes Exit Dicarding Changes Load Setup Defaults Discard Changes Save Changes Item Specific Help Exit System Setup and save your changes to CMOS. F1 Help Esc Exit ↑ ↓ Select Item ← → Select Menu F5/F6 Change Values Enter Select 4 Sub-Menu F9 Setup Defaults - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 55
a Crisis Recovery Diskette before you use the Phlash utility. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Phlash. NOTE: Please use the AC adaptor power supply when you run the Phlash utility. If the battery pack does not contain enough power to finish BIOS flash - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 56
48 Chapter 2 - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 57
the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: T Wrist grounding strap and conductive mat for preventing electrostatic discharge T Small Philips screw driver T Philips screwdriver T Plastic flat head screw driver - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 58
do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. 3. Remove the battery pack. NOTE: TravelMate 3200 series product uses mylar or tape to fasten the FFC/FPC/connectors/cable, you may need to tear the - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 59
be removed during servicing. For example, if you want to remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in that order. Start Battery K*2 Wireless cover Wireless LAN card E*2 K*2 F*1 DDR/HDD cover HDD module Memory G*2 L*2 left and right - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 60
pads M*4 LCD Bezel Antenna set M*7 LCD Cover LCD Assembly B*8 LCD Inverter LCD LCD coaxial cable LCD Brackets Screw List Item Description Acer part No. A SCREW M2.5X4-I- NYLOK 86.T23V7.009 B SCREW MM20030ICI3 86.A08V7.005 C SCREW MM20060ICI7 86.A03V7.013 D SCREW MM25025ICI0 - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 61
Removing the Battery Pack 1. Release the battery lock. 2. Slide the battery latch. 3. Remove the battery pack. Chapter 3 53 - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 62
cover. 2. Disconnect the wireless antennae. 3. Pop up the wireless LAN card then remove it. Removing the HDD Module 1. Remove the five screws holding the DDR/HDD cover then remove the cover. 2. Pop up the memory then remove it. 3. Disconnect the HDD cable then remove the HDD module. . Removing the - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 63
remove it. 3. Remove one screw holding the power board then remove it. . 4. Remove one screw tightening the keyboard on the bottom. 5. Release the keyboard lock as shown. 6. Disconnect the keyboard cable then remove it. 7. Take out the wireless antennae from the main unit carefully. 8. Disconnect - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 64
11. Remove the three screws as shown. 12. Remove the two screws holding the right hinge. 13. Remove one screw tightening the left hinge. 14. Then remove the entire LCD module. 56 Chapter 3 - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 65
Disassembling the Main Unit Remove the Thermal Module 1. Disconnect the fan cable. 2. Remove the four screws tightening the thermal module. 3. Remove the two screws as shown. 4. Detach the thermal module from the main unit. Separate the Main Unit Into the Upper and the Lower Case Assembly 1. Remove - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 66
6. Disconnect the touchpad cable. 7. Then detach the upper case assembly from the main unit. Disassembling the Upper Case Assembly 1. Disconnect touchpad touchpad to touchpad board cable. 2. Remove the seven screws tightening the touchpad bracket. 3. Remove the touchpad bracket assembly. 4. Then - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 67
Disassembling the Lower Case Assembly 1. Disconnect the modem cable from the main board. 2. Pop up the memory then remove it from the main board. 3. Remove one screw that seucres the modem board. 4. Disconnect the modem cable from the modem board then remove - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 68
14. Tear off the type fastening the speaker set. 15. Remove the speaker set from the lower case. 60 Chapter 3 - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 69
Disassembling the LCD Module 1. Remove the four screw caps as shown. 2. Then remove the four screws tightening the LCD bezel. 3. Detach the LCD bezel from the LCD module. 4. Then turn the LCD bezel over and remove the microphone. 5. Tear off the type fastening the inverter cable then disconnect - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 70
12. Tear off the tape fastening the antennae set. 13. Then detach the antennae set from the LCD cover. 62 Chapter 3 - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 71
bracket on one side. 2. Remove the two screws holding the HDD bracket on the other side. 3. Detach the hard disc drive from the HDD bracket. 4. Disconnect the HDD cable then remove it. Disassembling the Optical Drive Module 1. Remove the two screws holding the ODD bracket. 2. Detach the ODD bracket - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 72
64 Chapter 3 - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 73
Chapter 4 Troubleshooting Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test this model. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Duplicate symptom and obtain the failing - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 74
program (please refer to main board. 2. Go to the diagnostic memory in the test items. 3. Press F2 in the test items. 4. Follow the instructions in the message window. NOTE: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error. 66 Chapter 4 - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 75
of the following power sources: 1. Remove the battery pack. 2. Connect the power adapter and check that power is supplied. 3. Disconnect the power adapter and install the charged battery pack; then check that power is supplied by the battery pack. If you suspect a power problem, see the appropriate - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 76
the screen for Current Power Source and Total Battery Power Remaining are correct. 3. Repeat the steps 1 and 2, for both battery and adapter. 4. This helps you identify first the problem is on recharging or discharging. From Hardware: 1. Power off the computer. 2. Remove the battery pack and measure - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 77
. Some of them display information about a hardware device, e.g., the amount of memory installed. Others may indicate a problem with a device, such as the way it has been configured. NOTE: If the system fails after you make changes in the BIOS Setup Utility menus, reset the computer, enter Setup and - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 78
Configuration Data Operating system not found FRU/Action in Sequence See "Keyboard or Auxiliary Input Device Check" on page 66 RTC battery Run BIOS Setup Utility to reconfigure system, then reboot system. RTC battery Run BIOS Setup Utility to reconfigure system time, then reboot system. Main board - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 79
and correctly. Reconnect the DIMM. Main board. Power-on indicator turns on and LCD is blank. Power source (battery pack and power adapter.) See "Power System Check" on page 67 Reconnect the LCD connector Hard disk drive LCD cable LCD inverter LCD Main board Power-on indicator turns on and LCD is - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 80
refresh Test 8742 Keyboard Controller Set ES segment register to 4 GB Enable A20 line Autosize DRAM Initialize POST Memory Manager Clear 215 KB base RAM RAM failure on address line xxxx RAM failure on data bits xxxx of low byte of memory bus Enable cache before system BIOS shadow RAM failure on data - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 81
EISA board Test keyboard Set key click if enabled Test for unexpected interrupts Initialize POST display service Display prompt "Press F2 to enter SETUP" Disable CPU cache Test RAM between 512 and 640 KB Test extended memory Test extended memory address lines Jump to User Patch1 Configure advanced - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 82
hard-disk controllers Jump to UserPatch2 Build MPTABLE for multi-processor boards Install CD ROM for boot Clear huge ES segment register Fixup Multi Processor table Search for option ROMs. One long, two short beeps on checksum failure. Check for SMART drive (optional) Shadow option ROMs Set up Power - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 83
timer Initialize system I/O Check force recovery boot Checksum BIOS ROM Go to BIOS Set Huge Segment Initialize Multi Processor Initialize OEM special code Initialize PIC and DMA Initialize Memory type Initialize Memory size Shadow Boot Block System memory test Initialize interrupt vectors Initialize - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 84
board Power source (battery pack and power adapter). See "Power System Check" on page 67. Battery pack Power adapter CPU Main board In Windows XP operating system, hold and press the power switch for more than 4 seconds. If the system can power off, then the main board is OK. Verify OS in the HDD - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 85
Error The system will not enter hibernation mode The system doesn't enter standby mode after closing the lid of the portable computer. Action in Sequence Power option in Windows XP Hard disk drive Main board Driver of Power Option Properties Lid close switch in upper case Main board Chapter 4 77 - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 86
lid of the portable computer. Main board Battery fuel gauge in Windows doesn't go higher than 90%. Refresh battery (continue use battery until power off, then charge battery). Battery pack Main board System hangs intermittently. Reconnect hard disk/CD-ROM drives. Main board Peripheral-Related - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 87
work correctly. Phone cable Driver Reconnect the Internal modem cable to the main board tightly. Main board Internal LAN does not work correctly Lan cable Driver Main board NOTE: If you cannot find a symptom or an error in this list and the problem remains, see "Undetermined Problems" on page 81 - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 88
defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: 1. Run the diagnostic test for the system board in loop mode at least 10 times. 2. If - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 89
or disconnect all of the following devices: T Non-Acer devices T Printer, mouse, and other external devices T Battery pack T Hard disk drive T DIMM T PC Cards 4. Power-on the computer. 5. Determine if the problem has changed. 6. If the problem does not recur, reconnect the removed devices one at - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 90
82 Chapter 4 - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 91
Jumper and Connector Locations Top View Chapter 5 Chapter 5 83 - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 92
(TOP) CN23 16 Bluetooth Connector CN25 17 MDC Connector CN26 18 BIOS Socket U27 19 ODD Connector CN24 20 Touchpad Connector CN19 21 Keyboard Connector CN18 22 QSB Cable Connector CN16 23 RTC battery Connector CN14 24 RJ45 Connector CN9 25 Power Jack CN3 26 Docking - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 93
Bottom View Chapter 5 85 - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 94
28 DDR SO-DIMM (BOT) 29 HDD Connector 30 Mini-PCI Slot CN30 CN31 CN29 31 PCMCIA Connector 32 PCMCIA Slot CN28 CN28 86 Chapter 5 - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 95
(Field Replaceable Unit) listing in global configurations of TravelMate 3200 series products. Refer to this chapter whenever ordering for Acer office on how to return it. NOTE: Exploded diagram is not ready as service guide released. We will update the service guide to CSD website, please download - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 96
Exploded Diagram TravelMate 3200 FRU List Picture Adapter No. NS Battery NS Boards Partname And Description Part Number ADAPTER 65W 3 PIN DELTA SADP-65KB BF ADAPTER 65W 3 PIN LITE-ON PA-1650-02 QA 19V AP.06501.003 AP.06503.003 BATTERY SANYO LI-ION 3S2P 6CELL 4800mAH BATTERY SIMPLO LI-ION - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 97
TravelMate 3200 FRU List Picture No. Partname And Description FFC CABLE - TP/B TO MB Part Number 50.T48V7.002 LID SWICTH CABLE - HINGE COVER R MODEM CABLE SPARE PART 50.T48V7.003 50.T48V7.004 BLUETOOTH CABLE HDD CONNECT CABLE 50.T48V7.005 50.T48V7.006 Case/Cover/Bracket Assembly POWER CORD - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 98
TravelMate 3200 FRU List Picture No. Partname And Description LOWER CASE ASSY W/SPEAKER HDD SPONG Part Number 60.T48V7.002 HINGE COVER L HINGE COVER R TOUCHPAD BRACKET HDD BRACKET 42.T48V7.003 42.T48V7.004 33.T48V7.001 33.A10V7.007 Communication Module HDD/ Hard Disk Drive Keyboard 90 - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 99
TravelMate 3200 FRU List Picture No. Partname And Description KEYBOARD US INTERNATIONAL Part Number KB.T4805.001 LCD KEYBOARD CHINESE KEYBOARD SPANISH KEYBOARD THAI KEYBOARD BRAZILIAN PROTUGESE KEYBOARD UK KEYBOARD GERMAN KEYBOARD ITALIAN KEYBOARD FRENCH KEYBOARD SWISS/G KEYBOARD PORTUGUESE - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 100
TravelMate 3200 FRU List Picture No. Partname And Description LCD CABLE - 14 IN. ,W/O MEMORY TBD Memory 92 MAINBOARD CPU DOTHAN 1.6G 64MB W/ PCMCI SLOT,W/O MEMORY TBD MAINBOARD CPU DOTHAN 1.7G 64MB W/ PCMCI SLOT,W/O MEMORY TBD MAINBOARD CPU DOTHAN 1.8G 64MB W/ PCMCI SLOT,W/O MEMORY TBD - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 101
TravelMate 3200 FRU List Picture No. NS Partname And Description MEMORY DDR333 256MB NANYA NT256D64SH8BAGM-6K Part Number KN.25603.009 Optical Drive MEMORY DDR333 256MB MICRON MT4VDDT3264HG-335C2 (0.11u) MEMORY DDR333 256MB SAMSUNG M470L3224FT0-CB3 MEMORY DDR333 256MB INFINEON HYS64D32020HDL - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 102
TravelMate 3200 FRU List Picture No. Partname And Description 3 IN 1 CARD READER Part Number 6K.T48V7.004 Screws SCREW M2.5X4-I-NYLOK SCREW MM20030ICI3 SCREW MM20060ICI7 SCREW - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 103
Chapter 6 95 - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 104
and Configuration TravelMate 3200 Series Appendix A Model Number 3201XCii 3201XMi 3202XCi 3202XMi CPU PM 715 (1.5GHz/ 2M) PM 715 (1.5GHz/ 2M) PM 1.6G(Dotha n) PM 1.6G(Dotha n) LCD 14.1" XGA 14.1" XGA 14.1" XGA 14.1" XGA Memory DDR333 2x256MB DDR333 2x256MB DDR333 1x512MB DDR333 1x512MB HDD (GB - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 105
under Windows® XP Home environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests. Regarding configuration, combination and test procedures, please refer to the TravelMate3200 series Compatibility Test Report released by the Acer Mobile - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 106
HDD:VIPower(Smart Family Disk) DVD/CD-RW: Pioneer DVR-104 Ricoh MP5125A YAMAHA CD/RW-70 Printer: HP3425 Printer Handy Drive: SanDisk Cruzer USB 2.0 Handy Drive 256MB USB Mouse: BenQ M102-G80 Logitech Mouse M-BE58 Microsoft Wheel Mouse Optical USB & PS2 Compatible Acer MP0930 USB Keyboard: Microsoft - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 107
PS/2 Port COM Port S-Video PC Card Specifications USB CCD: ViewQuest NB330 USB HDD: HD 530 Tested to comply with FCC Standards 1.1 Handy Drive 128MB 3COM SUPER STACK II \ 3C16611 24port Keyboard: Microsoft Internet Keyboard Pro BTC Keyboard PS/2 Keypad: PC Keypad KB-5640 Mouse: Logitech M-C48 Mouse - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 108
Cards Item Memory Card Audio Jacks Access Point Bluetooth HDD ODD Specifications LAN+Modem card: Xircom CreditCard Ethernet + Modem 56k (CEM56-100) ATA Card: 4 in1 WIN&MAC Card reader+Transcend 128MB Apapter CF Card Read + PNY CF CARD 128MB Wireless LAN Card: CISCO AIRONET 350 SERIES\AIR-PCM350 - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 109
you convenient and valuable support resources whenever you need them. In the Technical Information section you can download information on all of Acer's Notebook, Desktop and Server models including: T Service guides for all models T User's manuals T Training materials T Bios updates T Software - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 110
102 Appendix C - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 111
disk 29 HDD 29 Hot Keys 17 I Indicators 15 Intermittent Problems 80 K Keyboard 32 Keyboard or Auxiliary Input Device Check 66 L L2 cache 27 M Memory Check 66 Modem 28 N num lock on indicator 15 O Online Support Information 101 P Panel 8 Bottom 14 left 8 PC Card 15, 32 PCMCIA 32 Pentium III 27 Power - Acer TravelMate 3200 | TravelMate 3200 Service Guide - Page 112
Block Diagram 3 Layout 4 System Diagnostic Diskette 47 System Memory 27 System Utilities 35 System Utility Diskette 47 T Test Compatible Components 97 Touchpad Check 68 Troubleshooting 65 U Undetermined Problems 81 USB 31 utility BIOS 35 V Video 31 W Windows 2000 Environment Test 98 104 Index