Acer TravelMate 4400 TravelMate 4400 Service Guide
Acer TravelMate 4400 Manual
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- Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 1
Acer TravelMate 4400 Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 2
Revision History Please refer to the table below for the updates made on TravelMate 4400 service guide. Date Chapter Updates II - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 3
specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual servicing, repair, and any incidental or consequential damages resulting from any defect in the software. Acer is a registered trademark of Acer - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 4
are used in this manual: SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE WARNING CAUTION IMPORTANT Gives bits and pieces of additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions. Gives - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 5
card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 6
VI - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 7
memory hard disk drive T Optical drive options: tDVD-Super Multi tDVD-Dual tDVD/CD-RW combo T 6-in-1 card reader (MS/MS PRO/MMC/SD/SM/xD-Picture Card T Simultaneous display on LCD and CRT display T DualViewTM support T MPEG-2/DVD hardware-assisted capability Input devices T Acer FineTouchTM keyboard - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 8
(for selected models); Acer SignalUp wireless technology support T WPAN (manufacturing option): integrated Bluetooth® Human-centric design and ergonomics T Rugged, yet extremely portable design T Stylish appearance T Full-size keyboard with four programmable launch keys T Ergonomically-centered - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 9
/COMP TVOUT 16 PWR SW TSP2220A PCMCIA 28 SLOT Support PCMCIA I/F TypeII 28 MS/xD C SM/MMC/SD CONN 30 LVDS LCD 17 CH7307C15 RGB CRT TMDS CRT 16 DVI-D (EZ4 only )15 BlueTooth miniUSB 24 CODEC 35 XBUS ISA ROM 36 A A AC RJ45-11 IN Port Replicator 4 (124 PIN) SEARIAL - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 10
Board Layout Top View 1 Keyboard Connector 2 Bluetooth Board Connector 3 LCD Cable Connector 4 LED Board Connector 5 Lid Switch 6 Modem Cable Connector 4 7 3 in 1 Connector 8 Speaker Connector 9 Internal Microphone Connector 10 Modem Board Connector 11 Touchpad Board Connector Chapter 1 - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 11
Bottom View 1 Power Jack 2 CRT 3 Docking 4 Audio Cable Connector 5 Main Battery Connector 6 ODD Connector 7 Media Bay Connector 8 Mini PCI Slot 9 Second Battery Connector 10 RTC Battery Connector 11 DDR DIMM Connector 12 HDD Connector 16 Audio Cable Connector 17 Line-in Connector 18 Headphone Out - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 12
13 IR 14 Bluetooth Switch 15 Wireless Switch 28 LAN Cable Connector 29 FAN Connector 30 LAN Cable Connector 6 Chapter 1 - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 13
your new TravelMate computer. Front View # Item Description # Icon Item Description 1 Display screen Also called LCD (liquid- center button serves as a 4-way scroll button. 7 Launch keys Buttons for launching frequently used programs. 8 Status indicators Light-Emitting Diodes ( - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 14
Bluetooth- indicator communications (manufacturing option). 3 Wireless Press to enable/disable Wireless function. communication button/ Lights to indicate the status of wireless jack speakers, headphones). 6 Battery indicator Lights when the battery is being charged 7 Power indicator - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 15
# Icon Item Left View Description # # IIccoonn Item Item Description Description 1 Ventilation slots Enable the computer to stay cool, even after prolonged use. 2 S-video/TV-out port Connects to a television or display device with S-video input (manufacturing option). 3 IEEE 1394 port - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 16
Right View g # # IteImcon 1 2 ItDemescription Optical drive Optical drive eject button Description Internal optical drive; accepts CDs or DVDs depending on the optical drive type. Ejects the optical drive tray from the drive. # Icon Item Description 10 Chapter 1 - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 17
Connects toa Kensington-compatible computer security lock. Power jack Connects to an AC adaptor. Modem jack (RJ-11) Connects to a phone line. 4 devices (e.g., USB mouse, USB camera). 6 124-pin Acer ezDock Connects to Acer ezDock. connector (for selected models) 7 External display port - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 18
latch Releases the battery for removal. 4 Battery bay Houses the computer's battery pack. 5 Cooling fan HNeolptse keep the computer cool. Note: Do not cover or obstruct the opening of the fan. 6 Memory and hard disk Houses the computer's main memory and bay hard disk (secured by a screw - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 19
. Media Activity Bluetooth Wireless LAN Power Indicates when the hard disc or optical drive is active. Indicates the status of Bluetooth communication. Indicates the status of wireless LAN communication. Lights up when the computer is on. Battery Lights up when the battery is being charged - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 20
mail and Web buttons are pre-set to email and Internet programs, but can be reset by users. To set the Web browser, mail and programmable keys, run the Acer Launch Manager. Launch key Mail Web browser P Default application Email application (user-programmable) Internet browser (user-programmable - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 21
touchpad. The central location on the palmrest provides optimum comfort and support. Touchpad Basics The following teaches you how to use the touchpad button mimics your cursor pressing on the right scroll bar of Windows applications. Function Execute Select Left Button (1) Click twice quickly - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 22
. Also keep the touchpad dry and clean. The touchpad is sensitive to finger movements. Hence, the lighter the touch, the better the response. Tapping too hard will not increase the touchpad's responsiveness. 16 Chapter 1 - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 23
embedded keypad, separate cursor keys, two Windows keys and twelve function keys. Lock Keys and embedded mumeric keypad The keyboard has three lock keys which you can be to connect an external keypad. When Scroll Lock is on, the screen moves one line up or down when you press the up or down arrow - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 24
Keys The keyboard has two keys that perform Windows-specific functions. Key Windows key Application key Icon Description Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 25
output and the BIOS utility. To Acer eSetting Launches the Acer eSettings in Acer eManager. Fn-F3 Fn-F4 Acer ePowerManagement Launches the Acer ePowerManagement in Acer eManager. Sleep Puts the computer in Sleep mode. Fn-F5 Fn-F6 Fn-F7 Display toggle Screen blank Touchpad toggle Switches - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 26
Hot Key Fn-y Icon Function Volume down Description Decreases the speaker volume. Fn-x Brightness up Increases the screen brightness. Fn-z Brightness down Decreases the screen brightness 20 Chapter 1 - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 27
, or hold and then press the key at the upper-center of the keyboard. NOTE: This function varies by the operating system version. NOTE: Some fonts and software do not support the Euro symbol. Please refer to www.microsoft.com/ typography/faq/faq12.htm for more information. Chapter - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 28
PCI 2.2, PnP 1.0a, DMI 2.0, PS/2 keyboard and mouse, USB 2.0, VGA BIOS, CD-ROM bootable, IEEE 1394 Set by setup manual Built-in CPU 512KB/1MB Always enabled Always enabled Fixed in write-back Specification Specification AMD CPU built-in 0MB (no on-board memory) 2 sockets 1024MB 2G (by two 1024MB - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 29
256MB 512MB 1024MB 0MB 128MB 256MB 512MB 1024MB Slot 2 Total Memory 128MB 256MB 512MB 1024MB 256MB 384MB 640MB 1152MB 384MB 512MB 768MB support compliant with ACPI 2.0 PCI v2.2 IR Interface Item Part name Package Performance Compliant VISHAY TFU6102F 8-pin SMT type 4Mbit/s IrDA 1.1 Specification - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 30
II Specification Wireless Module 802.11a/b/g (optional device) Item Chipset Data throughput Protocol Interface built-in ATI SB400 11~54 Mbps 802.11 a+b+g Mini-PCI type II Specification 6-in-1 card reader Item Chipset Protocol Specification TI PCI7411 support MS/MS PRO/MMC/SD/SM/xD Hard Disk - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 31
CD-test Load: Manual Release: (a) Electrical Release (Release Button) (b) Release by ATAPI command (c) Emergency Release 5 V +/- 5 % (Operating) DVD-Dual Interface Item Vendor & model name Performance Specification Transfer rate (KB/sec) Buffer Memory Interface Specification DVD Dual HLDS GWA - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 32
byte for AC97 interface) Yes Yes/2 Video Interface Item Chipset Package Interface Supports ZV (Zoomed Video) port Specification ATI Mobility RADEON® X700 MBGA 708 pin PCIE x16 Yes Video Memory Item Chipset Memory size Interface 26 Specification ATI Mobility RADEON® X700 64MB/128MB DDR Chapter 1 - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 33
of slots Access location Supports ZV (Zoomed Video) port Supports 32 bit CardBus System Board Major Chips Item Core logic VGA LAN IEEE 1394 USB 2.0 Super I/O controller MODEM Bluetooth Wireless 802.11 b Wireless 802.11 b+g PCMCIA Audio 6-in-1 card reader Specification ATI SB400 2.0 USB 1.1 and - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 34
Battery Type Pack capacity Number of battery cell Package configuration Normal voltage Charge voltage Specification Sanyo 4UR18650F-2-QC140 Panasonic CGR-B/8B5AE Simplo 916-3020 Li-ion 4400 mAh 8 4 cells in series, 2 series in parallel 14.4V 16.8+-0.2v LCD 15 inch Item Vendor & model name Screen - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 35
Specification 40/40 10/30 0 to +50 -20 to +60 45/45 15/35 0 to +50 -25 to +60 40/40 20/40 0 to +50 -20 to +60 LCD 15 inch and 15.4 inch Item Vendor & model name Screen 1x6.0 Electrical Interface Support Color 1 channel 6-bit data driver) 15/35 45/45 0 to +50 -25 to +60 LCD Inverter Item Vendor - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 36
/S5) Working (G0/S0) Suspend to RAM (S3) Save to Disk (S4) 350 (max) 1600 (no load) 5.6~5.4 55~58K Hz Specification Specification 90V AC to 264V AC, 47Hz to 63Hz 1.7A 220A@115VAC 220A@230VAC 82% min. @115VAC input full load Power Management All devices in the system are turned off completely. OS - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 37
, you may need to run Setup. Please also refer to Chapter 4 Troubleshooting when problem arises. To activate the BIOS Utility, press m during POST (when "Press to enter Setup" message is prompted on the bottom of screen). Press m to enter setup. The default parameter of F12 Boot Menu is set - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 38
made and exit the BIOS Setup Utility. NOTE: You can change the value of a parameter if it is enclosed in square brackets. Navigation keys for a particular menu are shown on the bottom of the screen. Help for parameters are found in the Item Specific Help part of the screen. Read this carefully when - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 39
BIOS Ver: KBC Ver: Serial Number Asset Tag Number: Product Manufacturer Name: UUID: IC25N080ATMR04-0 MPAA01Q2G0746A MATSHITADVD-RAM UJ-825S 3A01 Montara-GME3360 PQ1A24 1234567890123456789012 1234567890 Aspire1680 Acer IDE master. The hard disk drive or optical drive model name is automatically - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 40
. PhoenixBIOS Setup Utility Info. Main Advanced Security Boot Exit System Time: System Date: System Memory: Extended Memory: Video Memory Quiet Boot: Power on Display: Network boot: F12 Boot Menu: D2D recovery: Item Specific Help [05:34:07] [07/23/2004] , , or 640 KB - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 41
LCD brightness in order to save power when AC is not present. The system will support an automatic dimming of the LCD backlight when the AC power is NOT available (running on battery to create a hidden partition on hard disc drive to store operation system and restore the system to factory defaults. - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 42
Advanced Security Boot Exit Internal Touchpad: Infrared Port (FIR): [Both] [Enabled] Item Specific Help Configure Infrared Port using options: [Disable] No configuration [Enabled] User configuration [Auto] BIOS or OS chooses configuration (OS Controlled) Displayed when controlled by OS F1 - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 43
Parameter Legacy USB Support Hard Disk Recovery Description Enables, disables USB interface devices support. (Enable for use with a non-USB aware Operating System such as DOS or UNIX). Enables or disables Hard Disk to Hard Disk system Recovery by pressing Fn+F10 key during POST. Options Option: - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 44
screen [Enter] [Enter] [Disabled] Item Specific Help When shown as [Locked], the hard drive password currently can not be changed or the system and enter Setup immediately after turning it back on. Press [Enter] to input, change, or disable hard drive passwords. F1 Help Esc Exit ↑ ↓ Select - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 45
in this screen. Settings set the supervisor password. When set, this password protects the BIOS Setup Utility from unauthorized access. The user can not either enter , you may have to return your notebook computer to your dealer to reset it. Setting a Password Follow these steps as you set the user - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 46
". 4. If desired, you can opt to enable the Password on boot parameter. 5. When you are done, press u to save the changes and exit the BIOS Setup Utility. Removing a Password Follow these steps: 1. Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The Set - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 47
setting is complete after the user presses u. If the current password entered does not match the actual current password, the screen will show you the Setup Warning. If the new password and confirm new password strings do not match, the screen will display the following message. Chapter 2 41 - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 48
in module bay, the onboard hard disk drive and the CD-ROM in module bay. Info. PhoenixBIOS Setup Utility Main Advanced Security Boot Exit CD-ROM/DVD Drive Floppy Devices +Hard Drive Network Boot Item Specific Help + and - indicate device categories. Use to expand/collapses. Boot - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 49
Save Changes Item Specific Help Exit System Setup and save your changes to CMOS. F1 Help Esc Exit ↑ ↓ Select Item ← → Select Menu F5/F6 Change Values Enter Select 4 Sub-Menu F9 Setup Defaults F10 Save and Exit The table below describes the parameters in this screen. Parameter Exit Saving - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 50
use the Phlash utility. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Phlash. NOTE: Please use the AC adaptor power supply when you run the Phlash utility. If the battery pack does not contain enough power to finish BIOS flash, you may not boot the system because the - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 51
T Plastic flat head screw driver T Tweezers NOTE: The screws for the different components vary in size. During the disassembly process, group the screws with the corresponding components to avoid mismatch when putting back the components. When you remove the stripe cover, please be careful not to - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 52
Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. 3. Remove the battery pack. NOTE: The screws used to secure - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 53
: 86.T23V7.010) then you will see. M2.5*6 Remove the HDD cover then 1 (Part number: 86.T23V7.010) you will see. M2.5*3 Detach the HDD module 1 (Part number: 86.T25V7.012) then you will see. M2.5*3 Remove the battery then you 1 (Part number: 86.T25V7.012) will see. Quantity Chapter 3 47 - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 54
RAM/Wireless Cover Wireless LAN Card Memory CPU E*2 IO Bezel *2 Heatsink Cover ODD Module *2 back side *4 left/right side ODD Connector Board ODD Holder special screw for thermal*3 Ex1 Thermal Module ODD Drive E*3 Middle Cover B*2 Keyboard *4 (right and left hinges) LCD Module B*2 Switch - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 55
Module 4 screw pads M*4 LCD Bezel Antenna set *6 hinges *2 brackets LCD Cover LCD Assembly *4 LCD Inverter LCD Screw List Item Description A SCREW M2.0X3.0-I-NI-NYLOK B SCREW I2.5*3M-BNIH(M2.5L3) C SCREW M2.5*4L-BZN-NYLOK D SCREW M2.0X5-I-NI-NYLOK E - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 56
Removing the Battery Pack 1. Unlock the battery lock. 2. Slide the battery latch as shown then remove the battery pack. 50 Chapter 3 - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 57
LAN Card/the Thermal Module and the CPU/ODD Module and LCD Module Removing the HDD Module 1. Remove the two screws holding the HDD cover. 2. Remove the HDD cover. 3. Detach the HDD module then remove it. Removing the Memory and the Wireless LAN Card 1. Remove the two screws that secure the RAM - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 58
4. Remove the heatsink cover from the main unit. 5. Disconnect the fan cable. 6. Remove the four screws that secure the thermal module. 7. Pull the thermal module outwards then remove it. - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 59
to the main unit. Otherwise, you can not fasten the screw and the screw may damage the main board. . Removing the LCD Module 1. Remove the three screws holding the keyboard cover. 2. Open the LCD module as the picture shown then detach the keyboard cover from the main unit. Chapter 3 53 - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 60
the two screws that secure the keyboard as shown. 4. Turn over the keyboard as shown and disconnect the keyboard cable then remove the keyboard. 5. Pull out the antenna set with a tweezers then take out the antenna set from the main unit. . 6. Disconnect the LCD coaxial cable. 7. Remove the four - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 61
Disassembling the Main Unit Separate the Main Unit Into the Upper and the Lower Case Assembly 1. Remove the two screws holding the switch board. 2. Remove the switch board. 3. Disconnect the touchpad FFC from the main board. 4. Disconnect the bluetooth cable. 5. Remove the five screws that secure - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 62
. 9. Detach the touchpad bracket from the upper case assembly. 10. Remove the touchpad from the upper case. 11. Remove the two screws that secure the bluetooth module. 12. Disconnect the bluetooth module then remove it. Disassembling the Lower Case Assembly 56 Chapter 3 - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 63
the three screws that secure the VGA heatsink. 10. Remove the VGA heatsink from the main board as shown. 11. Remove the three in one cover from the lower case. 12. Remove the two screws that secure the speaker set on one side. 13. Then remove another two screws holding the - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 64
58 Chapter 3 - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 65
Disassembling the LCD Module 1. Remove the four screw caps as shown. 2. Remove the four screws holding the LCD bezel. 3. Then detach the LCD bezel from the LCD the LCD bracket. 8. Remove another screw holding the LCD bracket on the other side. 9. Then detach the LCD panel from the LCD cover carefully - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 66
13. Remove the left bracket as the picture shows. 14. Tear off the tape fastening the LCD cable. 15. Tear off the the LCD cable fastening the LCD cable, then remove it.. 60 Chapter 3 - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 67
the HDD bracket on one side. 2. Remove another two screws holding the HDD bracket on the other side. 3. Then take the hard disc drive out from the HDD bracket. Disassembling the Optical Drive Module 1. Remove the four screws as the picture shows. 2. Remove the two screws that secure the optical disc - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 68
62 Chapter 3 - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 69
Chapter 4 Troubleshooting Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test this model. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Duplicate symptom and obtain the failing - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 70
Follow the instructions in the message window. If an error occurs, reconnect the connector on the System board. If the error still remains: 1. Reconnect the external diskette drive/CD-ROM module. 2. Replace the external diskette drive/CD-ROM module. 3. Replace the main board. Keyboard or Auxiliary - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 71
power sources: 1. Remove the battery pack. 2. Connect the power adapter and check that power is supplied. 3. Disconnect the power adapter and install the charged battery pack; then check that power is supplied by the battery pack. If you suspect a power problem, see the appropriate power supply - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 72
the Power Management in control Panel 2. In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct. 3. Repeat the steps 1 and 2, for both battery and adapter. 4. This helps you identify first the problem is on recharging - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 73
original part back in the computer. Do not replace a non-defective FRU. This index can also help you determine the next possible FRU to be replaced when servicing a computer. If the symptom is not listed, see "Undetermined Problems" on page 79. The following lists the error messages that the BIOS - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 74
system time, then reboot system. Main board "Load Default Settings" in BIOS Setup Utility. RTC battery Main baord "Load Default Settings" in BIOS Setup Utility. Main board Enter Setup and see if fixed disk and drive A are properly identified. Dikette drive Hard disk drive Main board 68 Chapter 4 - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 75
. Main board. Power-on indicator turns on and LCD is blank. Power source (battery pack and power adapter.) See "Power System Check" on page 65 Reconnect the LCD connector Hard disk drive LCD cable LCD inverter LCD Main board Power-on indicator turns on and LCD is blank. But you can see POST on an - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 76
BIOS ROM checksum Initialize cache before memory autosize 8254 timer initialization 8237 DMA controller initialization Reset Programmable Interrupt Controller Test DRAM refresh Test 8742 Keyboard Controller Set ES segment register to 4 GB Enable A20 line Autosize DRAM Initialize POST Memory Manager - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 77
devices Initialize all video adapters in system QuietBoot start (optional) Shadow video BIOS ROM Display BIOS copyright notice Display CPU type and speed Initialize EISA board Test keyboard Set key click if enabled Test for unexpected interrupts Initialize POST display service Display prompt "Press - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 78
ATA drives (optional) Initialize hard-disk controllers Initialize local-bus hard-disk screen (optional) Check virus and backup reminders Try to boot with INT 19 Initialize POST Error Manager (PEM) Initialize error logging Initialize error display function Initialize system error handler PnPnd dual - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 79
BIOS ROM Go to BIOS Set Huge Segment Initialize Multi Processor Initialize OEM special code Initialize PIC and DMA Initialize Memory type Initialize Memory size Shadow Boot Block System memory test Initialize interrupt vectors Initialize Run Time Clock Initialize video Initialize System Management - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 80
page 65. Battery pack AC adapter See if the thermal module is overheat (Heat sink or fan). Main board Power source (battery pack and power adapter). See "Power System Check" on page 65. Battery pack Power adapter CPU Main board In Windows XP operating system, hold and press the power switch for more - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 81
Management-Related Symptoms Symptom / Error The system will not enter hibernation mode The system doesn't enter standby mode after closing the lid of the portable computer. Action in Sequence Power option in Windows XP Hard disk drive Main board Driver of Power Option Properties Lid close switch - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 82
. Connect AC adapter then check if the system resumes from Standby/Hibernation mode. Check if the battery is low. Hard disk drive Main board The system doesn't resume from standby mode LCD cover switch after opening the lid of the portable computer. Main board Battery fuel gauge in Windows doesn - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 83
work correctly. Phone cable Driver Reconnect the Internal modem cable to the main board tightly. Main board Internal LAN does not work correctly Lan cable Driver Main board NOTE: If you cannot find a symptom or an error in this list and the problem remains, see "Undetermined Problems" on page 79 - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 84
defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: 1. Run the diagnostic test for the system board in loop mode at least 10 times. 2. If - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 85
or disconnect all of the following devices: T Non-Acer devices T Printer, mouse, and other external devices T Battery pack T Hard disk drive T DIMM T PC Cards 4. Power-on the computer. 5. Determine if the problem has changed. 6. If the problem does not recur, reconnect the removed devices one at - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 86
Use NAPP CD to Build Master Hard Disc Drive CD to Disk Recovery 1. Prepare NAPP CD, Recovery CD and System CD. 2. Put NAPP CD into the optical drive. Then boot up the system. 3. The system will ask you if you want to build NAPP Master HDD. Please press any key to continue. 4. NAPP - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 87
files to the system, you do not have to put the Recovery CD to the optical drive in order. Place one Recovery CD to the drive at one time till you finish all Recovery CDs. After you place the Recovery CD to the optical drive, you will see the display below. Chapter 4 81 - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 88
7. Then insert the System CD to the optical drive. 8. You will see the screen displaying "PASS" when the system has buit NAPP Master hard disc drive. 82 Chapter 4 - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 89
Disk to Disk Recovery 1. Prepare NAPP CD, Recovery CD and System CD. 2. Put NAPP CD into the optical drive. Then boot up the system. 3. The system will ask you if you want to build NAPP Master HDD. Please press any key to continue. 4. NAPP - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 90
5. Select Disk to Disk Recovery. Then choose Single Language or Multi-Languages Recovery. NOTE: For Multi-Languages Recovery, not more than five languages could be loaded to the system. 6. Put the Recovery CD to the optical drive. This step is to create image files to the system, you do not have to - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 91
After you place the Recovery CD to the optical drive, you will see the display below. 7. Then insert the System CD to the optical drive. Chapter 4 85 - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 92
8. You will see the screen displaying "PASS" when the system has buit NAPP Master hard disc drive. 86 Chapter 4 - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 93
Jumper and Connector Locations Top View Chapter 5 1 Keyboard Connector 2 Bluetooth Board Connector 3 LCD Cable Connector 4 LED Board Connector Chapter 5 CN5 CN6 CN2 CN3 7 3 in 1 Connector CN10 8 Speaker Connector CN12 9 Internal Microphone Connector CN11 10 Modem Board Connector - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 94
5 Lid Switch 6 Modem Cable Connector SW2 CN4 11 Touchpad Board Connector CN8 88 Chapter 5 - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 95
Bottom View 1 Power Jack 2 CRT 3 Docking 4 Audio Cable Connector 5 Main Battery Connector 6 ODD Connector 7 Media Bay Connector 8 Mini PCI Slot 9 Second Battery Connector 10 RTC Battery Connector 11 DDR DIMM Connector 12 HDD Connector 13 IR CN13 CN14 CN15 CN16 CN18 CN19 - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 96
14 Bluetooth Switch 15 Wireless Switch SW4 SW3 29 FAN Connector 30 LAN Cable Connector CN20 CN17 90 Chapter 5 - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 97
in global configurations of TravelMate 4000/ 4500 series products. Refer to this chapter whenever ordering for parts to repair or for RMA part number change is made, it will not be noted on the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 98
Exploded Diagram Please notice that the part image and part number are not accurate. We will update this part soon. TravelMate 4400 Picture Adapter No. N/S N/S N/S Battery N/S Boards 9 Partname And Description Part Number ADAPTER 65W 3 PIN DELTA SADP-65KB BF 19V ADAPTER 65W 3 PIN LITE-ON PA - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 99
TravelMate 4400 Picture No. 31 Partname And Description TOUCH PAD BOARD Part Number 55.T50V7.002 Cables N/S FFC CABLE - TP/B TO MB N/S MODEM CABLE 50.T50V7.001 50.T50V7.002 N/S Case/Cover COVER ERGO W/BUTTON Note: The middle cover on the exploded diagram is non-ergo for Aspire series. - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 100
TravelMate 4400 Picture No. 37 Partname And Description I/O BEZEL Part Number 42.T51V7.001 23 DIMM/WIRELESS COVER 42.T50V7.002 22 HEATSINK COVER 42.T50V7.003 26 HDD COVER 42.T50V7.004 36 3 IN 1 DUMMY COVER 42.T51V7.002 Note: The image on the left is 3 in 1 cover. If that is 3 in 1 - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 101
OPTICAL DEVICE HOLDER-FIX 42.T51V7.003 28 HDD/Hard Disk Drive DVD-ROM BEZEL FOR QSI DVD/CDRW BEZEL FOR QSI DVD/CDRW BEZEL FOR KME DVD DUAL BEZEL FOR QSI DVD DUAL BEZEL FOR PIONEER DVD DUAL BEZEL FOR LITE-ON DVD SUPER MULTI BEZEL FOR KME DVD SUPER MULTI BEZEL FOR HLDS 42.T51V7.004 42.T50V7.008 42 - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 102
TravelMate 4400 Picture No. 24 Keyboard 8MB F/W:KA023A Part Number KH. keyboard on the exploded diagram is non-ergo for Aspire series. TM4500/TM4000/TM2300 KEYBOARD DARFON Chinese TM4500/TM4000/TM2300 KEYBOARD DARFON Spanish TM4500/TM4000/TM2300 KEYBOARD DARFON Thai TM4500/TM4000/TM2300 KEYBOARD - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 103
TravelMate 4400 Picture No. LCD Module N/S Partname And Description TM4500/TM4000/TM2300 KEYBOARD DARFON Czech TM4500/TM4000/TM2300 KEYBOARD DARFON Hungaian TM4500/TM4000/TM2300 KEYBOARD DARFON Norway TM4500/TM4000/TM2300 KEYBOARD DARFON Danish TM4500/TM4000/TM2300 KEYBOARD DARFON Turkish TM4500 - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 104
TravelMate 4400 Picture No. 17 Partname And Description LCD 15" TFT XGA AU B150XG01 V2 (spwgB) LCD 15 IN. XGA QDI QDI150XL06-01 LCD 15 IN. XGA HANNSTAR HSD150PX14A07 LCD 15 IN. XGA SAMSUNG LTN150XB-L03 LCD 15 IN. TFT XGA HITACHI TX38D81VC1CAB (SPWG-B) LCD 15.4 IN. WXGA QDI QD15TL02-01 LCD - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 105
TravelMate 4400 Picture Memory No. N/S N/S Partname And Description Part Number 256MB NANYA SO-DIMM DDR333 256MB HEATSINK W/PAD Miscellaneous Screw Chapter 6 7 NAME PLATE N/S RUBBER FOOT N/S LCD SCREW RUBBER PAD 32 LCD BEZEL RUBBER PAD 34.T50V7.001 47.T51V7.001 47.T50V7.002 47.T50V7. - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 106
QA 19V ADAPTER 65W 3 PIN LI-SHIN SLS0335A 19V TBD TBD TBD BATTERY SANYO LI-ION 4S2P 4.4A 4UR18650F-2-QC140 BATTERY PANASONIC LI-ION 4S2P 4.4A CGR-B/8B5AE BATTERY SIMPLO LI-ION 4S2P 4.4A 9163020 TBD TBD TBD MODEM BOARD BLUETOOTH MODULE W/ANTENNA WIRELESS LAN BOARD (802.11b+g) INTEL LAUNCH BOARD - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 107
TravelMate 4500 Picture No. Case/Cover/Bracket Assembly Communication Module CPU Combo Module Partname And Description Part Number MIDDEL COVER ERGO W/BUTTON UPPER CASE ERGO W/TP, TP BRACKET, TP TO TP BOARD FFC CABLE LOWER CASE FOR SWAP W/SPEAKER I/O BEZEL FOR DOCKING DIMM/WIRELESS COVER - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 108
TravelMate 4500 Picture No. Partname And Description Part Number DVD DUAL MODULE PIONEER DVR-K14RA SWAP DVD DUAL DRIVE PIONEER DVR-K14RA OPTICAL DEVICE CONNECTOR BOARD W/ MYLARY OPTICAL DEVICE HOLDER-SWAP DVD DUAL BEZEL FOR PIONEER 6M.T50V7.004 KU.00805.001 55.T50V7.003 42.T50V7.007 42.T50V7. - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 109
TravelMate 4500 Picture Keyboard No. Partname And Description TOSHIBA PLUTO 80G 4200rpm MK8025GAS, 8MB F/W:KA023A TM4500/TM4000/TM2300 KEYBOARD DARFON US International TM4500/TM4000/TM2300 KEYBOARD DARFON Chinese TM4500/TM4000/TM2300 KEYBOARD DARFON Spanish TM4500/TM4000/TM2300 KEYBOARD DARFON - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 110
TravelMate 4500 LCD Picture No. Partname And Description Part Number LCD MODULE 15 IN. XGA AU B150XG01 LCD 15" TFT XGA AU B150XG01 V2 (spwgB) LCD INVERTER BOARD LCD CABLE - 15 IN. XGA LCD BRACKET W/HINGE 15 IN. - L LCD BRACKET W/HINGE 15 IN. - R LCD PANEL W/LOGO ANTENNA 14/15 IN. LCD BEZEL W/ - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 111
TravelMate 4500 Picture No. Partname And Description Part Number LCD CABLE - 15 IN. XGA 50.T50V7.004 LCD BRACKET W/HINGE 15 IN. - L 33.T50V7.002 LCD BRACKET W/HINGE 15 IN. - R 33.T50V7.003 LCD PANEL W/LOGO ANTENNA 14/15 IN. 60.T50V7.003 LCD BEZEL W/RUBBER PAD 15 IN. 60.T50V7.004 LCD - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 112
RUBBER PAD LCD BEZEL RUBBER PAD WEIGHT SAVER 2nd HDD BASE W/CONNECT 2nd HDD COVER 2nd HDD BRACKET KIT SCREW M2.0X3.0-I-NI-NYLOK SCREW I2.5*3M-BNIH(M2.5L3) SCREW M2.5*4L-BZN-NYLOK SCREW M2.0X5-I-NI-NYLOK SCREW MM25060IL69 Part Number LB.T5006.001 LB.T5106.001 KN.25603.009 KN - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 113
TravelMate 4500 Picture No. Partname And Description SCREW M2.0*5-I(NI)(NYLOK) SCREW M2.0X2.5-I-NI-NYLOK SCREW I2*3M-NIHY (M2L3) SCREW M1.7*3.0-I (BK) SCREW I3*3.5M-NIH(M3L3.5) Part Number 86.T23V7.010 86.A03V7.007 86.T25V7.008 86.T50V7.001 86.A03V7.011 Chapter 6 106 - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 114
TravelMate 4400 Series Appendix A Model Number 4001WLCi LCD 5GHz/2M) PM 715 (1.5GHz/2M) PM 715 (1.5GHz/2M) Memory DDR333 1 or 2x256MB DDR333 1 or 2x256MB DDR333 1x256MB DDR333 1x256MB DDR333 40GB 40GB 40GB 40GB 40/ 60GB ODD 24x Combo Wireless LAN 11b/g OS XPH 4x DVDDual 11b/g 4x DVDDual - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 115
under Windows® XP Home environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests. Regarding configuration, combination and test procedures, please refer to the TravelMate 4400 series Compatibility Test Report released by the Acer Mobile - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 116
Microsoft® Windows® XP Pro Environment Test Processor Item Memory LCD LCD LCD LCD Specifications Intel Celeron 1.3GHz 15.0"XGA N150X3-L07 (CMO/IDT) 15.0"XGA CLAA150XH01-N (CPT) 15.0"SXGA+ B150PG01 with NEC driver IC (AU) 15.0"SXGA+ N150P2-L04 (200nit) (IDT(CMO) 15.0"SXGA+ B150PG03 (200nit) - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 117
Hard Disk Drive DVD-ROM Drive 8X DVD/CD-RW Combo DVD-dual DVD-Super Multi AC Adapter (3 pin) Power Cord Battery Li-Ion, 8 cells CRT Port Parallel Port Appendix B Specifications ViewSonic PF775 Philips Brilliance 109P 19" LCD Monitor: LCD Quanta ADT 20" LCD akia KX1 Projector: Panasonic PT-LC80U - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 118
(Smart Family Disk) DVD/CD-RW: Pioneer DVR-104 Ricoh MP5125A YAMAHA CD/RW-70 Printer: HP3425 Printer Handy Drive: SanDisk Cruzer USB 2.0 Handy Drive 256MB USB Mouse: BenQ M102-G80 Logitech Mouse M-BE58 Microsoft Wheel Mouse Optical USB & PS2 Compatible Acer MP0930 USB Keyboard: Microsoft Internet - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 119
HUB PS/2 Port COM Port S-Video PC Card Specifications USB CCD: ViewQuest NB330 USB HDD: HD 530 Tested -10/100M Ethernet LUX-TX USB Handy Drive: JMTEK USB 1.1 Handy Drive 128MB 3COM SUPER STACK II \ 3C16611 24port Keyboard: Microsoft Internet Keyboard Pro BTC Keyboard PS/2 Keypad: PC Keypad KB-5640 - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 120
Cards Item Memory Card Audio Jacks Access Point Bluetooth HDD ODD Specifications LAN+Modem card: Xircom CreditCard Ethernet + Modem 56k (CEM56-100) ATA Card: 4 in1 WIN&MAC Card reader+Transcend 128MB Apapter CF Card Read + PNY CF CARD 128MB Wireless LAN Card: CISCO AIRONET 350 SERIES\AIR-PCM350 - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 121
valuable support resources whenever you need them. In the Technical Information section you can download information on all of Acer's Notebook, Desktop and Server models including: T Service guides for all models T User's manuals T Training materials T Bios updates T Software utilities T Spare parts - Acer TravelMate 4400 | TravelMate 4400 Service Guide - Page 122
126 Appendix C