Acer TravelMate 5760Z Acer TravelMate 5760 Notebook Service Guide
Acer TravelMate 5760Z Manual
 |
View all Acer TravelMate 5760Z manuals
Add to My Manuals
Save this manual to your list of manuals |
Acer TravelMate 5760Z manual content summary:
- Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 1
TravelMate 5760/5760G SERVICE GUIDE - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 2
the table below for the updates made to this service guide. Date Chapter Updates Service guide files and updates are available on the ACER/CSD Website. For more information, go to http://csd.acer.com.tw.The information in this guide is subject to change without notice. Copyright Copyright © 2011 - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 3
Conventions The following conventions are used in this manual: ! WARNING: Indicates a potential for personal injury. ! Example: the DRS5 User's Guide /usr/local/bin/fd the /TPH15spool_M program Computer output (text that represents information displayed on a computer screen, such as menus, prompts - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 4
is made, it may not be noted in this printed service guide. Acer-authorized Service Providers: Your Acer office may have a different part number code than those given in the FRU list in this service guide. The list provided by your regional Acer office must be used to order FRU parts for repair and - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 5
CHAPTER 1 Hardware Specifications Features 1-5 Operating System 1-5 CPU and Chipset 1-5 Memory 1-5 Display 1-5 Audio 1-5 Graphics 1-6 Storage 1-6 Optical Media Drive 1-7 Webcam 1-7 Wireless and Networking 1-7 Dimension and Weight 1-7 Security 1-8 Power Adapter and Battery 1-8 Input and - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 6
1-38 Display Supported Resolution (GPU 1-38 Bluetooth Interface 1-39 Bluetooth Module 1-39 Camera 1-39 Mini Card 1-40 3G Card 1-40 Audio Codec and Amplifier 1-41 Audio Interface 1-43 Wireless Module 802.11b/g/n 1-43 Battery 1-43 VRAM 1-43 USB Port 1-44 HDMI Port 1-44 AC Adapter 1-44 - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 7
3-18 Lower Cover Removal 3-19 Lower Cover Installation 3-21 WLAN (Wireless Local Area Network) Module Removal . . . 3-22 WLAN Module Removal . . . 3-26 DIMM Module Installation 3-26 Bluetooth Module Removal 3-27 Bluetooth Module Installation 3-28 USB Module Removal 3-29 USB Module - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 8
WLAN Antenna Removal 3-58 WLAN Antenna Installation 3-58 CHAPTER 4 Troubleshooting Introduction 4-3 General Information 4-3 Power On Issues 4-4 No Display Failure 4-13 Other Functions Failure 4-14 ODD Failure 4-15 Intermittent Problems 4-19 Undetermined Problems 4-19 Post Codes 4-20 viii - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 9
Disk 5-8 CHAPTER 6 FRU (Field Replaceable Unit) List Main Assembly 6-4 LCD Assembly 6-6 CHAPTER 7 Model Definition and Configuration TravelMate 5760 7-3 TravelMate 5760G 7-6 CHAPTER 8 Test Compatible Components TravelMate 5760/5760G 8-4 CHAPTER 9 Online Support Information Introduction 9-3 ix - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 10
x - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 11
CHAPTER 1 Hardware Specifications - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 12
and Reliability Tests 1-10 Warranty 1-10 Software 1-11 Notebook Tour 1-12 Top View 1-12 Closed Front View 1-14 Left View 1-16 Right View 1-18 Base View 1-19 Touchpad Basics 1-20 Using the Keyboard 1-21 Windows Keys 1-22 Hotkeys 1-23 System Block Diagram 1-25 Specification Tables 1-26 - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 13
1-38 Display Supported Resolution (GPU 1-38 Bluetooth Interface 1-39 Bluetooth Module 1-39 Camera 1-39 Mini Card 1-40 3G Card 1-40 Audio Codec and Amplifier 1-41 Audio Interface 1-43 Wireless Module 802.11b/g/n 1-43 Battery 1-43 VRAM 1-43 USB Port 1-44 HDMI Port 1-44 AC Adapter 1-44 - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 14
1-4 - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 15
modules (for 32-bit OS) Display 0 15.6" HD 1366 x 768 resolution, Acer CineCrystal™ LED-backlit TFT LCD 15.6" HD 1366 x 768 resolution, Acer ComfyView LED-backlit TFT LCD Audio 0 High-definition audio support Two built-in stereo speakers MS-Sound compatible Built-in microphone Hardware - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 16
Protection) support TravelMate 5750 supporting Microsoft® DirectX® 10.1 External resolution / refresh rates: VGA port up to 2048 x 1536: 75 Hz HDMI® port up to 1920 x 1080: 60 Hz TravelMate 5760G memory), supporting NVIDIA® -in-1 card reader, supporting: Secure Digital™ (SD) Card, - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 17
Acer Nplify™, featuring MIMO technology Acer InviLink™ Nplify™ 802.11b/g/n Wi-Fi CERTIFIED™ Acer InviLink™ Nplify™ 802.11b/g Wi-Fi CERTIFIED™ Supporting Acer SignalUp™ wireless technology WPAN: Bluetooth® 3.0+HS Bluetooth 9-cell battery pack Hardware Specifications and Configurations 1-7 - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 18
battery pack Battery life: 4 hours TravelMate 5760 0 Power adapter 3-pin 65 W AC adapter: 95 (W) x 50 (D) x 25.4 (H) mm (3.74 x 1.96 x 1 inches) 216 g (0.47 lbs.) with 180 cm DC cable TravelMate 5760G 0 Power adapter 3-pin 90 W AC adapter: 133 (W) x 59 (D) x 31 (H) mm (5.23 - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 19
port with HDCP support External display (VGA) port Headphone/speaker jack Microphone-in jack Ethernet (RJ-45) port DC-in jack for AC adapter Special Keys and Controls 0 Wi-Fi® ACPI 3.0 Mobile PC 2002 DMI 2.0 EPEAT® Silver ENERGY STAR® Hardware Specifications and Configurations - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 20
9-cell Li-ion battery pack TravelMate 5760 0 3-pin 65 W AC adapter TravelMate 5760G 0 3-pin 90 W AC adapter Quality and Reliability Tests 0 Temperature and humidity Hinge Warranty 0 One-year International Travelers Warranty (ITW) 1-10 Hardware Specifications and Configurations - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 21
Trial Multimedia Corel® WinDVD NTI Media Maker™ Communication and ISP Acer Crystal Eye Acer Video Conference Manager Microsoft® Silverlight™ Skype™ Windows Live™ Essentials 2011 Web links and utilities Acer Accessory Store (Belgium, France, Germany, Italy, Netherlands, Spain, Sweden - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 22
Notebook Tour 0 Top View 0 1 2 3 4 5 6 7 8 9 10 Figure 1-1. Top View Table 1-1. Top View No Icon Item 1 Integrated webcam 2 Display screen Description Web camera for video communication (only for certain models). Also called Liquid-Crystal Display (LCD), displays computer output ( - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 23
key Description Programmable key (configuration may vary by model). Acer Backup key Launches Acer Backup Manager. Speaker toggle Turns the speakers on and off device which functions like a computer mouse. 9 Acer Bio-Protection Fingerprint reader for biometric data protection. Fingerprint - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 24
shows amber when the battery is charging. Fully charged: The light shows blue when in AC mode. Indicates when the hard disk drive is active. 2 Multi-in-1 card reader Accepts Secure Enables/disables the computer's communication switch devices. 1-14 Hardware Specifications and Configurations - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 25
Table 1-2. Front View (Continued) No Icon Item Description 4 Communication Indicates the status of the computer's indicator communication devices. NOTE: The front panel indicators are visible even when the computer cover is closed. Hardware Specifications and Configurations 1-15 - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 26
10/100/1000-based network. 3 External display Connects to a display device (e.g., external (VGA) port monitor, LCD projector). 4 HDMI port Supports high-definition digital video connections. 5 USB 2.0 port Connects to USB 2.0 devices (e.g., USB mouse, USB camera). 1-16 Hardware - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 27
jack Description Accepts inputs from external microphones. Headphones/speaker jack Connects to audio devices (e.g., speakers, headphones). NOTE: Supports compatible 3.5 mm headsets with built-in microphone (e.g. Acer smart handheld headsets). Hardware Specifications and Configurations 1-17 - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 28
: Insert a paper clip to the emergency eject hole to eject the optical drive tray when the computer is off. 6 DC-in jack Connects to an AC adapter. 1-18 Hardware Specifications and Configurations - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 29
bay Houses the computer's hard disk (secured with screws). 3 Battery release latch Releases the battery for removal. 4 Battery bay Houses the computer's battery pack. Hardware Specifications and Configurations 1-19 - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 30
is sensitive to finger movement; hence, the lighter the touch, the better the response. Tapping too hard will not increase the TouchPad's responsiveness. 1-20 Hardware Specifications and Configurations - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 31
. A better solution would be to connect an external keypad. Scroll Lock When Scroll Lock is on, the screen moves one line up or down when the up or + down arrow keys are pressed Type the letters in a normal on embedded keypad. manner. Hardware Specifications and Configurations 1-21 - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 32
Windows-specific functions. Windows Logo key Application key Table 1-9. Windows Keys Key Description Windows Logo key Pressed alone, this key has the same effect as clicking on the Windows the System Properties dialog box Functions supported by Windows XP: + Break: Show the System - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 33
output between the display screen, external monitor (if connected) and both. Turns the display screen backlight off to save power. Press any key to return. Turns the touchpad on and off. + Speaker toggle Turns the speakers on and off. Hardware Specifications and Configurations 1-23 - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 34
+ Volume up + Volume down Description Increases the screen brightness. Decreases the screen brightness. Increases audio volume. Decreases audio volume. + Play/Pause Plays the next media file in the play sequence 1-24 Hardware Specifications and Configurations - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 35
System Block Diagram 0 Figure 1-9. System Block Diagram Hardware Specifications and Configurations 1-25 - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 36
Tables 0 Computer specifications Item Metric Imperial Dimensions Length 25.4 cm 10.00 in Width 37.7 cm 14.84 in Height (front to specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. 1-26 Hardware Specifications and Configurations - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 37
Item Core logic VGA LAN USB 2.0 Super I/O controller Bluetooth Wireless PCMCIA Audio codec Card reader Specification Intel HM65 VGA chip Nvidia N12P-GS or N12P-GV ATHEROS AR8151L Intel Hm65 Nuvoton NPCE791 Foxconn Bluetooth BRM 2070 Foxconn Bluetooth ATH BU12 Heros HB97 N/A Conexant CX20584-21Z - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 38
Processor Specifications Item i3-2310 M i5-2410 M i5-2520 M i5-2540 M I7-2620 M CPU Speed (GHz) Cores/ Threads 97°C; OFF= 93°C OS shut down at 100°C; H/W shut down at 100°C SPL Spec (dBA) 28 31 34 37 40 N/A SPL Spec (dBA) 28 31 34 37 40 N/A 1-28 Hardware Specifications and Configurations - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 39
down at 100°C SPL Spec (dBA) 28 31 34 37 40 N/A System Memory Item Memory controller Memory size DIMM socket number Supports memory size per socket Supports maximum memory size Supports DIMM type Supports DIMM Speed Support DIMM voltage Supports DIMM package Specification Built in at CPU DDRIII - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 40
8192 2048 8192 4096 8192 8192 Total Memory (MB) 3072 4096 6144 10240 4096 5120 6144 8192 12288 8192 9216 1024 12288 16384 1-30 Hardware Specifications and Configurations - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 41
N12P-GS or N12P-GV 973-pins BGA PCIE X 16 Fully compliant with PCI Express Base Specification Rev. 2.1 Support CRT/LVDS/HDMI/DP interface (concurrent) Dual-channel LVDS interface support: single channel 24 bpp dual link HDCP compliance embed-in Direct X 11 and Shader Model 5.0 OpenGL - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 42
& external keyboard work simultaneously Features Specification New Acer BW7T_A10B flat keyboard US, UK 129 keys, JP 132 keys Yes Plug USB keyboard to the USB port directly: Yes Support Application keys for Windows Vista / Windows 7 Multi-Langue support Hard Disk Drive (AVL components) Item - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 43
, Toshiba MK7559GSXP Capacity (GB) 750 Bytes per sector 512, 512 Data heads 4, 4 Drive Format Disks 2, 2 Spindle speed (RPM) 5400 Performance Specifications Buffer size 8M Interface SATA Fast data transfer 3.0 rate (Mbits / sec, max) Media data transfer rate (Mbytes/sec max) 97 - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 44
Transfer rate (KB/sec) Buffer Memory Interface Applicable disc format Loading mechanism Power Requirement Input Voltage Specification TSST TS-L633F With CD Diskette With DVD Diskette Sustained: Max 3.6 (24x) Sustained: Max 10.08Mbytes/sec 1.5MB SATA DVD: DVD-ROM (Book 1.02), DVD - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 45
Item Super-Multi Drive (continue) Vendor & Model name TSST TS-L633F Performance Specification With CD Diskette Specification With DVD Diskette Transfer rate (KB/sec) Buffer Memory Interface Applicable disc format Loading mechanism Power Requirement Input Voltage Sustained: CD-ROM inside: - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 46
BD Drive (N/A) Items Vendor & Model name Performance Specification Transfer rate (KB/sec) Buffer Memory Interface Applicable disc format Loading mechanism Power Requirement Input Voltage LED 15.6" Item Vendor/Model name Screen Diagonal (mm) Active Area (mm) Display resolution (pixels) Pixel Pitch ( - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 47
Item LCD 15.6"(continue) Vendor/Model name Screen Diagonal (mm) Active Area (mm) Display resolution (pixels) Input current (mA) Output voltage (V, RMS) Output current (mA, RMS) Output voltage frequency (KHz) Specification AUO B156XW02 V6 394.91 344.23 X193.54 1366x3(RGB) x 768 0.252X0.252 200 typ. - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 48
Y Y Y Y 36 bits Y Y Y Y Y Y Y 48 bits Y Y Y Y Y Y Y Graphics Controller VGA Chip Supports Item Specification Nvidia N12P-GS or N12P-GV Advanced Scheduler 2.0, 1.0, XPDM support DX10.1, DX10, DX9 support OGL 3.0 support Support CRT/LVDS/HDMI/DP interface (concurrent) Dual-channel LVDS - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 49
Point-to-multipoint operation External USB interface for data Onboard antenna and SMA RF connector Coexistence support Item Controller Features Specifications Foxconn Bluetooth ATH BU12 Single-chip Bluetooth v2.1/3.0+EDR integrated solution USB 2.0 full-speed device interface with - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 50
) Specification Huawei EM770W-Rev2 supports the service based on UMTS and GSM SMS based on CS/Packet Switched (PS) domain of GSM and WCDMA USSD service Mini-PCI Express interface 1.2 Windows 2000/Windows XP/Windows Vista/Windows 7/Linux 2.6.18 kernel or above 1-40 Hardware Specifications - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 51
and Windows 7 Desktop and Notebook Premium Logo Requirements, WLP4.0 D-Flex power management exceeds Intel ECR 15B requirements, and features Wake-On-PCBeep functionality Hardware Headphone limiter bit (supports GS Mark EN50332-2) Compliant with Intel High Definition Audio Specification Rev - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 52
low cost speakers Night Mode 3D Expander Third-party Logo software support Andrea Creative Labs Dolby® Fortemedia MaxxAudio Sonic FocusTM SRS® Supports 32-bit/64-bit Windows OS and Linux 48-QFN packages Amplifier N/A 1-42 Hardware Specifications and Configurations - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 53
On board Stereo HD audio Interface Sample rate up to 192Khz resolution VSR (Variable Sampling Rate) Yes Yes/(2W speakers x2) Wireless Module 802.11b/g/n Item Chipset Data throughput Protocol Interface Specification Atheros HB97 11-54 Mbps, up to 300 Mbps for Draft-N b, g, n PCI-E Battery Item - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 54
HDMI Port Item Compliance level Data throughput Number of HDMI port(s) Location AC Adapter Item Input rating Maximum input AC current Inrush current Efficiency Specification USB 2.0 2 3 1 left side, 2 right side 0.5A, 0.75A(ACER SPEC) Specification HDMI1.4a Up to 16.7 million colors 1 1 left side - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 55
System Power Management Item Mech. Off (G3) Soft Off (G2/S5) Working (G0/S0) Suspend to RAM (S3) Save to Disk (S4) Specification Al devices in the system are turned off completely. OS initiated shutdown. All devices in the system are turned off completely. Individual devices such as - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 56
Version 1.00-00 Compliant with Memory Stick PRO Standard Format Specification Version 1.05-00 Compliant with Memory Stick Standard Format Specification Version 1.43 Compliant with xD-Picture Card Specifications Version 1.2 Support the following memory card interfaces: Secure Digital TM (SD - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 57
Indicator Lock Item System state HDD access state Wireless state Power button backlight Battery state Specification Caps Lock on = Blue Caps charging = Blue Battery charging = Amber System DMA Specification Legacy Mode Power Management DMA0 Not applicable DMA1 Not applicable DMA2 - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 58
System Interrupt Specification Hardware IRQ IRQ0 IRQ1 IRQ2 IRQ3 IRQ4* IRQ5* IRQ6 IRQ7* IRQ8 IRQ9* IRQ10* IRQ11* IRQ12 IRQ13 IRQ14* IRQ15* System Function in use Not in use Synaptics PS/2 Port Touchpad Numeric data processor Not in use Not in use 1-48 Hardware Specifications and Configurations - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 59
memory access controller Motherboard resources Direct memory access controller Programmable interrupt controller Programmable interrupt controller Programmable interrupt controller Programmable interrupt controller Programmable interrupt controller Motherboard resources Hardware Specifications and - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 60
- 57F 680 - 69F 1D00-FFF 1000-100F 1010-1013 164E-164F 2000-2FFF 3000-3FFF 4000-4FFF 5000-5FFF 6000-603F 6060-607F 6080-6087 6088-608F 6098-609B 609C-609F FFFF System Function Intel® Mobile Express Chipset SATA AHCI Controller Motherboard resources 1-50 Hardware Specifications and Configurations - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 61
System I/O Address Specifications (Not available for this model) I/O address (hex) 220 - 22F 230 - 26D 26E - 26 278 - 27F 280 - 2AB 3E2 - 3E3 3E8 - 3EF 3F0 - 3F7 3F8 - 3FF CF8 - CFB (PCIDIVO-1) (PCIDIVO-1) System Function (shipping configuration) Hardware Specifications and Configurations 1-51 - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 62
1-52 Hardware Specifications and Configurations - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 63
CHAPTER 2 System Utilities - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 64
BIOS Setup Utility 2-3 Navigating the BIOS Utility 2-3 BIOS 2-4 Information 2-4 Main 2-6 Security 2-8 Boot 2-13 Exit 2-14 BIOS Flash Utilities 2-15 DOS Flash Utility 2-16 WinFlash Utility 2-18 HDD/BIOS Password Utilities 2-20 Clearing HDD Passwords 2-20 Clearing BIOS Passwords 2-22 - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 65
problems occur, the setup utility may need to be run. Refer to Troubleshooting when a problem arises. To activate the utility, press F2 during POST (power-on self-test) when prompted at the bottom of screen at the bottom of the screen. Read parameter help carefully when making changes to parameter values. - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 66
BIOS 0 The following is a description of the tabs found on the InsydeH20 BIOS Setup Utility screen: NOTE: NOTE: The screens provided are for reference only. Actual values may differ by model. Information 0 Table 2-1 describes the parameters shown in Figure 2-1. InsydeH20 Setup Utility Information - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 67
Table 2-1. BIOS Information (Continued) Parameter Description CPU Speed Speed of the CPU HDD0 Model Name Model name of HDD0 (hard disk drive) installed on primary IDE master HDD0 Serial Number Serial number of HDD0 installed on primary IDE master ATAPI Model Name Model name of Optical - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 68
System Time System Date [09:00:00] [01/01/2003] Rev. 3.5 Item Specific Help , , or selects field Total Video Memory: for video Shows OEM (original equipment manufacturer) screen during system boot instead of traditional POST screen 2-6 Format/Option Format: HH:MM:SS - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 69
Table 2-2. BIOS Main (Continued) Parameter Description Format/Option Network Boot Option to boot system from LAN (local area network) Option: Enabled or Disabled F12 Boot Menu Option to use boot menu during POST Option: Enabled or Disabled D2D Recovery Option to use D2D Recovery function - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 70
Password Is: Set Supervisor Password Set User Password Set HDD Password Power on Password Clear Clear Clear [Enter] [Enter] [Enter] [Disabled] Rev. 3.5 Item Specific Help Supervisor Password controls access to the whole setup utility. It can be used to boot up when Password on boot is enabled. F1 - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 71
Table 2-3. BIOS Security (Continued) Parameter Description Password on Boot ! CAUTION: If Power-on Password authentication is enabled, the BIOS password can only be cleared by initiating the Crisis Disk Recovery procedure. Refer to BIOS Recovery by Crisis Disk. Option Disabled or Enabled Shows - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 72
password in the Confirm New Password field and press Enter. 4. If new password and confirm new password strings match, the Setup Notice dialog screen is shown (Figure 2-5). If it is not, go to step 5. Setup Notice Changes have been saved. [Continue] Figure 2-5. Setting a Password Confirmation Notice - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 73
Removing a Password 0 Perform the following: 1. Use the and keys to highlight Set Supervisor Password and press Enter. The Set Supervisor Password dialog box is shown. (Figure 2-7) Set Supervisor Password Enter Current Password [ ] Enter New Password [ ] Confirm New Password [ ] - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 74
a. Press Enter to return to the BIOS Setup Utility Security menu. b. The Supervisor Password parameter is shown as Set. c. Press F10 to save changes and exit BIOS Setup Utility. 6. If current password and new password strings do not match, the Setup Warning dialog is shown (Figure 2-10). If it is - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 75
order: 1. HDD: Hitachi HTS545032B9A300 2. ATAPI CDROM: MATSHITADVD-RAM UJ8A2AS 3. USB FDD: 4. Network Boot: Atheros Boot Agent 5. USB HDD: 6. USB CDROM: Rev. 3.5 Item Specific Help USe or to select a device, then press to move it down the list, or to move it up the list - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 76
Setup Utility Information Main Security Boot Exit Exit Saving Changes Exit Discard Changes Load Setup Defaults Discard Changes Save Changes Rev. 3.5 Item Specific Help Exit System Setup and save your changes. F1 Help ESC Exit Select Item Select Menu F5/F6 Enter Change Values Select - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 77
BIOS Flash utility is used. Refer to BIOS Recovery by Crisis Disk. NOTE: NOTE: Do not install memory related drivers (XMS, EMS, DPMI) when BIOS Flash is used. NOTE: NOTE: Use AC adaptor power supply when running BIOS Flash utility. If battery pack does not contain power to finish loading BIOS Flash - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 78
order: 1. USB HDD: USB 2.0 Flash Disk 2. IDE0: WDC WD 2500BPVT-22ZEST0 3. IDE1: 4. USB FDD: 5. Network Boot: Atheros Boot Agent 6. USB CDROM: Rev. 3.5 Item Specific Help USe or to select a device, then press to move it down the list, or to move it up the list. Press - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 79
2-16. Updating Flash ROM Blocks 7. Flash is complete when the message, Flash Programming Complete is shown. System will restart automatically when finished. NOTE: NOTE: If AC power is not connected, the following message is shown (Figure 2-17). Plug in the - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 80
WinFlash Utility 0 Perform the following to use the WinFlash Utility: 1. Double click the WinFlash executable. 2. Click OK to begin the update. A progress screen is shown. (Figure 2-18) ZRJ V0.05 ZRJ V0.08 Figure 2-18. InsydeFlash NOTE: NOTE: If the error message appears (Figure 2-19), check the - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 81
Figure 2-19. InsydeFlash System Utilities 2-19 - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 82
HDD/BIOS Password Utilities 0 ! CAUTION: If Power-on Password authentication is enabled, the BIOS password can only be cleared by initiating the Crisis Disk Recovery procedure. See BIOS Recovery by Crisis Disk. Clearing HDD Passwords 0 This section provides details about removing an HDD password - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 83
NOTE: NOTE: A key code is generated for use with unlocking utility. Make note of this code. 3. On separate, compatible device, boot to DOS. 4. Execute UnlockHD.exe (Figure 2-22) to create a password unlock code. Use the format with the code noted in Figure 2-22. Example: - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 84
BIOS setup menu. There are two methods for clearing the BIOS password. A hardware method and a software method. Hardware Method 0 1. Remove AC adapter. 2. Locate the XXXXXXXX point (A). (Figure 2-25) Figure 2-25. CMOS Jumper Overview 3. Short each point. (Figure 2-26) 2-22 Figure 2-26. CMOS - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 85
Table 2-5. Item Description 4. Plug in AC adapter. 5. Restart the system and press F2 to enter BIOS Utility Setup menu. 6. If no password prompt is shown, BIOS password is cleared. 7. If password prompt - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 86
it to the operating system (Windows, etc.). To update the DMI Pool, perform the following: 1. Boot to DOS. 2. At the prompt, enter qdmi301.exe. To execute a specific function, select the associated menu number. (Figure 2-29) Figure 2-29. DMI Tools Main Menu Screen 3. Press 1 to modify asset tag - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 87
Figure 2-30. Asset Tag Menu Item 4. Press 2 to modify the product number key. (Figure 2-31) System Utilities 2-25 - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 88
Figure 2-31. Product Name Menu Item 5. Press 3 to modify serial number key. Figure 2-32. Serial Number Menu Item 6. Press 4 to modify the 1394 GUID number key. 2-26 System Utilities - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 89
Figure 2-33. 1394 GUID Number Menu Item 7. Press 0 to exit. Figure 2-34. Exit Menu Item System Utilities 2-27 - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 90
8. At the command prompt, type VEEPROM to write any changes in the data to the EEPROM. C:\VEEPROM_ Figure 2-35. VEEPROM Command Prompt NOTE: NOTE: When using any of the write options, restart the system to make the new DMI data effective. 2-28 System Utilities - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 91
Using the LAN MAC EEPROM Utility 0 Use MAC.BAT utility to write the MAC.CFG file to EEPROM under DOS mode. 1. Use a text editor (e.g. Notepad) to open and edit the MAC.CFG file. (Figure 2-36) MAC.CFG - Notepad File Edit Format View Help Title= MAC Address byte WriteData='001122334455' StartAddr=7A - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 92
2-30 System Utilities - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 93
CHAPTER 3 Maintenance Procedures - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 94
Installation 3-18 Lower Cover Removal 3-19 Lower Cover Installation 3-21 WLAN (Wireless Local Area Network) Module Removal . . . 3-22 WLAN Module Removal . . . 3-26 DIMM Module Installation 3-26 Bluetooth Module Removal 3-27 Bluetooth Module Installation 3-28 USB Module Removal 3-29 USB - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 95
Speaker Module Installation 3-50 LCD Bezel Removal 3-51 LCD Bezel Installation 3-52 CCD (Charge-Coupled Device) Module Removal 3-53 CCD Module Installation 3-54 LCD Panel Removal 3-55 LCD Panel Installation 3-56 LCD Brackets Removal 3-57 LCD Brackets Installation 3-57 WLAN Antenna Removal - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 96
3-4 - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 97
Machine Maintenance Procedures Introduction 0 This chapter contains general information about the notebook, a list of tools needed to perform the required maintenance and step by step procedures on how to remove and install components from the notebook computer. General Information 0 The product - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 98
Maintenance Flowchart 0 The flowchart in Figure 3-1 provides a graphic representation of the module removal and installation sequences. It provides information on what components need to be removed and installed during servicing. Figure 3-1. Maintenance Flow 3-6 Machine Maintenance Procedures - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 99
hardware components. Perform the following prior to performing any maintenance procedures: 1. Remove power (A) from the system and peripherals. (Figure 3-2) 2. Remove all cables from system. A Figure 3-2. AC Adapter 3. Place system on a stable work surface. Machine Maintenance Procedures 3-7 - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 100
Battery Pack Removal 0 1. Place computer battery side up. 2. Move battery lock/unlock latch (C) to unlock position. (Figure 3-3) A C B Figure 3-3. Battery 3. Move release switch (B) to release battery pack (A). 4. Remove battery pack. NOTE: NOTE: Follow local regulations for battery disposal. - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 101
Dummy Card Removal 0 1. Push in dummy card (A) to release it from spring latch. (Figure 3-4) 2. Remove dummy card. A Figure 3-4. Dummy Card Dummy Card Installation 0 1. Insert dummy card (A). (Figure 3-4) 2. Push card until spring latch locks. Machine Maintenance Procedures 3-9 - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 102
3G Card Removal 0 Prerequisite: Battery Pack Removal 1. Locate 3G card slot in battery bay (A). (Figure 3-5) A B Figure 3-5. Lower Cover Overview with Base Door 2. Push in 3G card (C) to release it from spring latch. (Figure 3-6) C Figure 3-6. 3G Card 3. Remove 3G card. 3G Card Installation 0 1. - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 103
Lower Logic Door Removal 0 Prerequisite: Battery Pack Removal 1. Locate lower logic door (B) on lower cover. Refer to Figure 3-5. 2. Loosen two (2) captive screws (A). (Figure 3-7) A Figure 3-7. Lower Cover Door Screws 3. Remove door from lower cover. Lower Logic Door Installation 0 1. Install - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 104
ODD Module Removal 0 Prerequisite: Battery Pack Removal 1. Locate ODD Module (A) on lower cover. (Figure 3-8) 2. Remove screw (B). A B Figure 3-8. ODD Module 3. Remove ODD module from lower cover. ODD Module Installation 0 1. Install ODD module in lower cover. 2. Install and secure screw (B) on - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 105
HDD (Hard Disk Drive) Module Removal 0 Prerequisite: Battery Pack Removal 1. Locate HDD module (A) on lower cover. (Figure 3-9) B A Figure 3-9. Lower Cover with HDD Module 2. Disconnect HDD module cable (B) from mainboard connector. 3. Remove HDD module from lower cover by lifting plastic tab (A). - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 106
HDD Module Installation 0 1. Place HDD module into bay on lower cover. (Figure 3-9) 2. Connect HDD module cable to mainboard connector (A). (Figure 3-10) 3. Install lower logic door. HDD Carrier Removal 0 Prerequisite: HDD (Hard Disk Drive) Module Removal 1. Remove four (4) screws (A) from HDD - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 107
ID Size Quantity Screw Type A M2.0x3.0Ni 4 Machine Maintenance Procedures 3-15 - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 108
Keyboard Removal 0 Prerequisite: Battery Pack Removal 1. Locate and unlock six (6) latches above keys, Esc, F4, F8, F12, Del, and End (Figure 3-12). Figure 3-12. Keyboard NOTE: NOTE: Keyboard FPC (Flexible Printed Circuit) can be damaged if removed while mainboard connector is locked. 2. Lift - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 109
Figure 3-13. Lifting Keyboard 3. Carefully flip keyboard over. (Figure 3-14) B A Figure 3-14. Keyboard FPC 4. Remove keyboard FPC (B) from mainboard connector (A). Machine Maintenance Procedures 3-17 - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 110
Keyboard Installation 0 1. Flip keyboard frame over and install keyboard FPC (B) to mainboard connector (A). (Figure 3-14) 2. Locate keyboard frame flanges (A). (Figure 3-15) A Figure 3-15. Keyboard Frame Flanges 3. Insert keyboard frame flanges into upper cover slots. (Figure 3-16) Figure 3-16. - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 111
Lower Cover Removal 0 Prerequisite: Lower Logic Door Removal HDD (Hard Disk Drive) Module Removal 1. Remove seventeen (17) screws (A) from lower cover. (Figure 3-17) B A A Figure 3-17. Lower Cover 2. Remove five (5) screws (B) from battery bay. NOTE: NOTE: Connectors on right side of mainboard (USB, - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 112
A Figure 3-18. Lifting Left Side of Lower Cover 4. Slide and remove lower cover from side (B). (Figure 3-19) B Figure 3-19. Removing Lower Cover 3-20 Machine Maintenance Procedures - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 113
Lower Cover Installation 0 1. Align side (B) slots of lower cover with mainboard connectors (USB, HDMI). 2. Install side (B) of lower cover by sliding lower cover towards side (A) at slight angle. (Figure 3-19) 3. Install left side (A) of lower cover. (Figure 3-18) 4. Install and secure five (5) - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 114
WLAN (Wireless Local Area Network) Module Removal 0 Prerequisite: Lower Cover Removal 1. Locate WLAN module (B) on mainboard. (Figure 3-20) H H A B G F ED C Figure 3-20. Upper Cover Overview 2. Remove WLAN main (A) - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 115
3. Remove screw (C) from mainboard. 4. Remove WLAN module (D) from mainboard connector (E). WLAN Module Installation 0 1. Install WLAN module (D) to mainboard connector (E). (Figure 3-21) 2. Install and secure screw (C) to mainboard. 3. Install main (A) and auxiliary (B) antenna cables on WLAN - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 116
PCH Heatsink Removal 0 Prerequisite: Lower Cover Removal 1. Locate heatsink (C) on mainboard. Refer to Figure 3-20. 2. Remove two (2) screws (A) from upper cover (Figure 3-22). A Figure 3-22. Heatsink 3. Remove heatsink from mainboard. PCH Heatsink Installation 0 1. Install heatsink to mainboard ( - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 117
RTC Battery Removal 0 Prerequisite: Lower Cover Removal 1. Locate RTC battery (D) on mainboard. Refer to Figure 3-20. 2. Remove tape (A). (Figure 3-23). A D C B Figure 3-23. RTC Battery Removal 3. Disconnect RTC battery cable (B) from mainboard connector (C). 4. Remove RTC battery (D). + IMPORTANT: - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 118
DIMM (Dual In-line Memory Module) Module Removal 0 Prerequisite: Lower Cover Removal 1. Locate DIMM module (E) on mainboard. Refer to Figure 3-20. 2. Push module clips (A) outwards. (Figure 3-24) A B A Figure 3-24. DIMM Module(s) 3. Remove DIMM module from mainboard connector (B). 4. Repeat steps 2 - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 119
Module Removal 0 Prerequisite: Lower Cover Removal 1. Locate Bluetooth module (F) on upper cover. Refer to Figure 3-20. 2. Disconnect Bluetooth cable (A) from mainboard connector (B). (Figure 3-25) B A Figure 3-25. Bluetooth Module 3. Move and hold latch (B) towards front of upper cover. (Figure - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 120
and hold latch (B) towards front of upper cover. (Figure 3-26) 2. Install Bluetooth module (A) into upper cover guide (C). 3. Release latch (B) to secure Bluetooth module in upper cover. 4. Connect Bluetooth cable (A) to mainboard connector (B). (Figure 3-25) 5. Install upper cover. 3-28 Machine - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 121
USB Module Removal 0 Prerequisite: Lower Cover Removal 1. Locate USB module (G) on upper cover. Refer to Figure 3-20. 2. Unlock and disconnect USB FFC (A) from USB board connector (B). (Figure 3-27) C A B D Figure 3-27. USB Module 3. Remove screw (C) from upper cover. 4. Remove USB module (D) from - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 122
to Figure 3-20. 2. Remove WLAN main (A) and auxiliary (B) antenna cables from WLAN module connectors. (Figure 3-28) B A Figure 3-28. Removing WLAN Cables 3. Remove WLAN cable (A) from guides (D) on thermal module. (Figure 3-29) C B D D A 3-30 Figure 3-29. WLAN Cable - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 123
4. Disconnect fan module cable (B) from mainboard connector (C). (Figure 3-29) 5. Loosen two (2) captive screws (D) on fan module. (Figure 3-30) E/4 D E/5 E/1 E/3 E/2 Figure 3-30. Captive Screws 6. Loosen five (5) captive screws (E/1 - E/5) from mainboard. 7. Remove thermal module from - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 124
Thermal Module Installation 0 + IMPORTANT: Apply suitable thermal grease and make sure all heat pads are in place before replacing module. ! CAUTION: Thermal grease can damage mainboard. Use caution when applying. The following thermal grease types are approved for use: N302 1. Remove all traces - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 125
two (2) captive screws (D) to mainboard. 6. Install fan module cable (B) to mainboard connector (C). (Figure 3-29) 7. Install WLAN cable (A) to guides on thermal module. 8. Install main (A) and auxiliary (B) cables to WLAN module. (Figure 3-28) 9. Install lower cover. Machine Maintenance Procedures - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 126
CPU Removal 0 Prerequisite: Thermal Module Removal 1. Locate CPU module (A) on mainboard. (Figure 3-33) C B D A Figure 3-33. CPU in Socket 2. Turn captive screw (B) left 180º to release module. 3. Remove CPU module from socket. CPU Installation 0 1. Align CPU marker (C) with socket marker (D) - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 127
Figure 3-34. Mainboard Recycling + IMPORTANT: Circuit boards >10 cm² must be recycled. Follow local regulations for disposal. Machine Maintenance Procedures 3-35 - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 128
Figure 3-20. 2. Remove WLAN main (A) and auxiliary (B) antenna cables from WLAN module connectors (Figure 3-35). B A Figure 3-35. WLAN Module Cables 3. Remove WLAN antenna cables (A) from guides (B) on fan module. (Figure 3-36) B C B A Figure 3-36. WLAN Cable - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 129
4. Disconnect LVDS cable (C) from mainboard connector. 5. Locate two (2) screws (D) on LCD hinges (E). (Figure 3-37) ED DE Figure 3-37. Screws on LCD Hinges NOTE: NOTE: Cover LCD panel with a cloth or sheet to protect LCD panel from being damaged. 6. Lift the front of upper cover (F) a few cm - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 130
secure two (2) screws (D) on LCD hinges. (Figure 3-39) 3. Install LVDS cable (C) to mainboard connector. (Figure 3-36) 4. Install WLAN cable (A) to guides (B) on fan module. 5. Install WLAN main (A) and auxiliary (B) antenna cables to WLAN module connectors. (Figure 3-35) 6. Install lower cover. ID - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 131
Mainboard Removal 0 Prerequisite: Keyboard Removal LCD (Liquid Crystal Display) Module Removal 1. Turn computer over to show top of upper cover. (Figure 3-40) F E A B CD Figure 3-40. Top of Upper Cover 2. Disconnect touchpad FFC (A) from mainboard connector (B). 3. Disconnect button board FFC (C) - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 132
Unlock and disconnect USB FFC cable (C) from mainboard connector (D). (Figure 3-42) C D E F Figure 3-42. USB FFC and Bluetooth Cables 8. Disconnect Bluetooth module cable (E) from mainboard connector (F). 9. Remove two (2) screws (G) on mainboard. (Figure 3-43) 3-40 Machine Maintenance Procedures - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 133
G G Figure 3-43. Screws on Mainboard 10. Lift side (A) of mainboard until raised above guidepin (C). (Figure 3-44) C A Figure 3-44. Lifting Mainboard 11. Lift side (B) of mainboard until raised above guidepin (D). (Figure 3-45) Machine Maintenance Procedures 3-41 - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 134
side (A) of mainboard until clear of guidepin (D). 13. Pull and remove mainboard away from guide (F). (Figure 3-46) F Figure 3-46. Removing Mainboard Mainboard Installation 0 1. Align mainboard with guide (F). Refer to Figure 3-46. 2. Rotate side (B) of mainboard until side (B) is aligned with - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 135
side (A) of mainboard until edge is flush with upper cover. 5. Install and secure two (2) screws (A) to upper cover. (Figure 3-43) 6. Install Bluetooth module cable (E) to mainboard connector (F). (Figure 3-42) 7. Install and lock USB FFC (C) to mainboard connector (D). 8. Install DC-IN cable (A) to - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 136
: Mainboard Removal 1. Locate DC-IN cable (A) on upper cover. (Figure 3-47) A B Figure 3-47. Upper Cover 2. Remove DC-IN cable (A) from cable guides (B) on upper cover. (Figure 3-48) C B Figure 3-48. DC-IN Cable 3. Remove DC-IN cable connector (C) from upper cover. (Figure 3-48) 3-44 - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 137
DC-IN Cable Installation 0 1. Install DC-IN cable connector (C) to lower cover (Figure 3-48). 2. Install DC-IN cable (A) in cable guides (B) on lower cover. 3. Install mainboard. Machine Maintenance Procedures 3-45 - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 138
Button Board Removal 0 Prerequisite: Mainboard Removal 1. Locate touchpad FFC (A) on upper cover. (Figure 3-47) 2. Unlock and disconnect touchpad FFC (A) from touchpad board connector (B). (Figure 3-49) C A B Figure 3-49. FFC 3. Remove touchpad FFC. 4. Remove button board FFC (C) from opening in - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 139
C A B A Figure 3-50. Button Board Screws 6. Move and hold latches (B) toward bottom edge of upper cover. 7. Lift bottom edge (D) of button board away from latches. (Figure 3-51) D Figure 3-51. Lifting Button Board 8. Remove button board. Machine Maintenance Procedures 3-47 - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 140
Button Board Installation 0 1. Move and hold latches (B) toward bottom edge of upper cover. (Figure 3-50) 2. Install and secure button board (C). 3. Install and secure two (2) screws (A) to upper cover. 4. Insert button board FFC (C) through opening in upper cover. (Figure 3-49) 5. Install and lock - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 141
FFC (B) and button board FFC (C) from upper cover slots (D). DB C D A A E E Figure 3-52. Speakers 3. Remove four (4) screws (E) on upper cover. 4. Remove speaker cable (F) from upper cover guides (G). (Figure 3-53) Machine Maintenance Procedures 3-49 - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 142
Remove speaker modules. Speaker Module Installation 0 1. Install speaker modules (A) on upper cover. (Figure 3-52) 2. Install speaker cable (F) to upper cover guides (G). (Figure 3-53) 3. Install and secure four (4) screws (E) to lower cover. (Figure 3-52) 4. Install mainboard. ID Size E M2.0x1 - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 143
LCD Bezel Removal 0 Prerequisite: LCD (Liquid Crystal Display) Module Removal 1. Locate LCD Bezel (A) on LCD module. (Figure 3-54) B B C A C Figure 3-54. LCD Module Overview with Bezel 2. Remove two (2) mylar covers (B) from LCD bezel. 3. Remove two (2) screws (D) from LCD bezel. (Figure 3-55) - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 144
4. Starting from the bottom-center of bezel, pry bezel up from the panel. Move along the edge to top of bezel until bezel is completely removed. (Figure 3-56) Figure 3-56. LCD Bezel Removal LCD Bezel Installation 0 1. Locate bezel hinges (C) on LCD module (Figure 3-54). 2. Starting from the top- - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 145
CCD (Charge-Coupled Device) Module Removal 0 Prerequisite: LCD Bezel Removal 1. Locate CCD module (A) on LCD module cover (Figure 3-57). C C A C D B C Figure 3-57. LCD Module Overview without Bezel 2. Disconnect CCD module cable (E) from CCD module connector (F). (Figure 3-58) E F G - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 146
CCD Module Installation 0 1. Install and secure module (G) to LCD module cover. (Figure 3-58) 2. Install CCD module cable (E) to CCD module connector (F). 3. Install LCD Bezel. 3-54 Machine Maintenance Procedures - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 147
1. Locate LCD panel (B) on LCD module cover. Refer to Figure 3-57. 2. Remove six (6) screws (C) from LCD module cover. 3. Remove LVDS cable (D) from guides. 4. Remove LCD panel from LCD module cover. (Figure 3-59) Figure 3-59. LCD Panel 5. Turn panel over and place face down on a clean surface - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 148
panel. 4. Install and secure CCD module cable (A) to panel. 5. Place LCD panel onto module cover. Refer to Figure 3-57. 6. Secure LVDS cable (E) to guides on LCD cover. 7. Install and secure four (4) screws (C) to module cover. 8. Install CCD module. ID Size C M2.0x4.0Ni Quantity 6 Screw Type - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 149
LCD Brackets Removal 0 Prerequisite: LCD Panel Removal 1. Remove six (6) screws (A) from LCD panel. (Figure 3-61) B A B A Figure 3-61. LCD Brackets Module 2. Remove LCD brackets (B) from panel. LCD Brackets Installation 0 1. Install LCD brackets (B) on panel. (Figure 3-61) 2. Install and secure - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 150
WLAN Antenna Removal 0 Prerequisite: LCD Panel Removal 1. Remove WLAN main (A) and auxiliary (B) antenna cable from cable guides. (Figure 3-62) C B A Figure 3-62. LCD Module Cover without Panel 2. Remove WLAN aluminium foil (C) from LCD module cover. 3. Remove WLAN main and auxiliary antenna cables. - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 151
CHAPTER 4 Troubleshooting - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 152
Issues 4-5 LCD Failure 4-7 Keyboard Failure 4-8 Touchpad Failure 4-9 Internal Speaker Failure 4-10 Microphone Failure 4-12 USB Failure 4-13 Other Functions Failure 4-14 ODD Failure 4-15 Intermittent Problems 4-19 Undetermined Problems 4-19 Post Codes 4-20 4-2 - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 153
. General Information 0 The following procedures are a guide for troubleshooting computer problems. The step by step procedures are designed to be performed as described. NOTE: NOTE: The diagnostic tests are intended for Acer products only. Non-Acer products, prototype cards, or modified options can - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 154
protectors between the computer and the electrical outlet. Plug the computer directly into a known serviceable electrical outlet. 4. Disconnect the power and open the casing to check the Thermal Unit 7. If the Issue is still not resolved, refer to Online Support Information. 4-4 Troubleshooting - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 155
No LCD cable LCD module OK? Power On? goto no power No trouble shooting step Replace M/B Ext. DDRRAM module well No connected? Connect it and external by pressing Fn+F5. Reference Product pages for specific model procedures. 2. Make sure the computer has power by Troubleshooting 4-5 - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 156
level. Refer to the User Manual for instructions on adjusting the settings. If Support Information. 8. Run the Windows Memory Diagnostic from the operating system DVD and follow the on-screen prompts. 9. If the Issue is still not resolved, refer to Online Support Information. 4-6 Troubleshooting - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 157
LCD Failure 0 If the LCD fails, perform the following: Figure 1-3. LCD Failure Troubleshooting 4-7 - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 158
Keyboard Failure 0 If the Keyboard fails, perform the following: Start Keyboard FPC well connected? No Connect it well Keyboard OK? No Replace keyboard Replace M/B Figure 1-4. Keyboard Failure 4-8 Troubleshooting - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 159
Touchpad Failure 0 If the Touchpad fails, perform the following: Start OK Check M/B T/P FFC Check TouchPad Re-assemble the NG T/P FFC to M/B OK Swap/Reassemble NG the T/P board or T/P FFC Swap M/B Figure 1-5. Touchpad Failure Troubleshooting 4-9 - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 160
perform the following: Figure 1-6. Internal Speaker Failure Sound Problems 0 Perform the following: 1. Boot the computer. If updated recently, roll back the audio driver to the previous version. 4. Remove and reinstall the audio driver. 5. Make sure that all volume controls 4-10 Troubleshooting - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 161
by default). 7. Select Speakers and click Configure to start Speaker Setup. Follow the on-screen prompts to configure the speakers. 8. Remove any recently installed hardware or software. 9. Restore . 12. If the Issue is still not resolved, refer to Online Support Information. Troubleshooting 4-11 - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 162
5. Increase the volume to the maximum setting and click OK. 6. Test the microphone hardware: Select the microphone and click Configure. Select Set Follow the on-screen prompts to complete the test. 7. If the Issue is still not resolved, refer to Online Support Information. 4-12 Troubleshooting - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 163
USB Failure 0 If the USB fails, perform the following: Start Check USB/B to M/B cable OK Check USB/B OK Re-assemble the NG USB/B cable to M/B OK NG Swap USB/B and USB cable Swap M/B Figure 1-8. USB Failure Troubleshooting 4-13 - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 164
Options screen appears, click Next. f. Select the appropriate operating system, and click Next. NOTE: NOTE: Click Load Drivers if follow the on-screen information to resolve the problem. 1. Run the Windows Memory Diagnostic Tool. For more information see Windows Help and Support. 2. Restart - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 165
: Not shown in My Computer or the BIOS setup LED does not flash when the computer starts up The tray does not eject Access failure screen is shown The ODD is noisy Perform the following, one at a time: 1. Boot the computer and retry the operation. 2. Use an different disc - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 166
If a device has an exclamation mark, uninstall and reinstall the driver. 9. If the exclamation marker is not removed from the item in remaining reaches zero, the region cannot be changed even when Windows is reinstalled or the drive is moved to another computer. user manual. 4-16 Troubleshooting - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 167
Drive Not Detected 0 If Windowscannot detect the drive, perform specified in Hardware Specifications and Configurations. reading the CD or DVD. Test the drive using other discs. Support Information. Check for broken connectors on the drive, motherboard, and cables. Troubleshooting 4-17 - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 168
Check for bent or broken pins on the drive, motherboard, and cable connections. Try a different cable. If the drive works with the new cable, the original cable should be replaced. Replace the ODD. Refer to Maintenance FlowchartMaintenance Flowchart. 4-18 Troubleshooting - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 169
Rerun the test to verify that there are no more errors. Undetermined Problems 0 The diagnostic problems does not identify which adapter or device failed for damage. If any problems are found, replace the FRU. 3. Remove or disconnect all of the following devices: Non-Acer devices Printer, mouse, - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 170
to Protected mode Patching CPU microcode Setup Cache as RAM PCIE MMIO Base Address initial CPU Generic MSR initialization Setup CPU speed Cache as RAM test Tune CPU frequency ratio to maximum level Setup BIOS ROM cache 4-20 Troubleshooting - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 171
Memory Initial for Normal boot. PEI 7F Memory Initial for Crisis Recovery PEI 80 Simple Memory test PEI 81 TXT function early Initialization PEI 82 Start to use Memory PEI 83 Set cache Recovery Image completed PEI 88 Start Flash BIOS with Recovery image Troubleshooting 4-21 - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 172
Initialization DXE 4F Multi-processor MiddleInitialization DXE 50 SMBUS Driver Initialization DXE 51 8259 Initialization DXE 52 RTC Initialization DXE 53 SATA Controller earlyInitialization DXE 54 Setup SMM Control service DXE 55 Setup Legacy Interrupt service 4-22 Troubleshooting - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 173
BASE SMI test VTD Initial Legacy BIOS Initialization Legacy interrupt function Initialization ACPI Table Initialization Setup SB SMM Dispatcher service Setup SB IOTRAP Service Build AMT BDS 19 USB host controller initialization BDS 1A USB BUS driver initialization Troubleshooting 4-23 - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 174
BDS 1F SATA controller initialization BDS 20 SIO controller initialization BDS 21 ISA BUS driver initialization BDS 22 Floppy device initialization BDS 23 Serial device initialization BDS 24 IDE device 30 Start to boot UEFI OS BDS 31 Prepare to Boot to Legacy OS 4-24 Troubleshooting - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 175
S3 resume PEI C3 Set cache for physical memory during S3 resume PEI C4 Start to restore system configuration PEI C5 Restore system configuration stage1 Troubleshooting 4-25 - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 176
SMM_S4_SLEEP_CALLBACK SMM_S5_SLEEP_CALLBACK SMM_ACPI_DISABLE_START SMM_ACPI_DISABLE_END 4-26 Phase Post Code Description SMM 0xA0 Identify Flash device in SMM SMM 0xA2 SMM service initial SMM 0xA6 OS call ACPI enable function SMM 0xA7 ACPI enable function complete SMM 0xA1 Enter S1 SMM - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 177
low speed device DDT Cable Transmission Error (Get descriptor fail) DDT Cable Transmission Error (Set Debug mode fail) DDT Cable Transmission Error (Set address fail) Troubleshooting 4-27 - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 178
4-28 Troubleshooting - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 179
CHAPTER 5 Jumper and Connector Locations - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 180
Jumper and Connector Locations 5-3 Clearing Password 5-6 BIOS Recovery by Crisis Disk 5-8 5-2 - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 181
Jumper and Connector Locations LED4 LED1 LED2 SW2 LED3 SW1 U9 LED5 SW3 SW4 VRAM1 VRAM2 CN1 VRAM3 VRAM4 CN5 CN8 U19 U18 0 CN26 CN4 CN6 LED6 LED8 LED7 Figure 5-1. Mainboard Top Table 5-1. Mainboard Top Item Description LED1 Power LED LED2 Backup LED LED3 Mute LED LED4 Num Lock - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 182
Table 5-1. Mainboard Top (Continued) Item Description LED8 Battery LED VRAM1 VRAM VRAM2 VRAM VRAM3 VRAM VRAM4 VRAM SW1 Power switch Item CN8 CN26 U9 U18 U19 Description MIC Finger printer LAN IC Card Reader IC CODEC IC CN11 JSIM1 PJ1 VRAM5 PJ2 VRAM6 CN10 CN9 U22 U23 VRAM7 - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 183
Table 5-2. Mainboard Bottom (Continued) Item Description Item CN14 ODD VRAM5 CN15 HDMI VRAM6 CN16 MINI card (for WLAN) VRAM7 CN17 USB VRAM8 CN18 USB board JDIM1 CN19 MIC JDIM2 CN20 Blue tooth U22 CN21 Head Phone U23 CN22 HDD U26 CN23 RTC U27 CN24 Card Reader U28 - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 184
procedure) for clearing the BIOS password and recovering the BIOS for the TravelMate 5760/5760G. Clearing Password 0 NOTE: NOTE: The following procedure is only with the following procedure: 1. Remove AC adapter. 2. Locate the RTC_RST point (A) (Figure 5-3). Figure 5-3. CMOS Jumper Overview 5-6 - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 185
3. Short two points of jumpers (A). (Figure 5-4) Figure 5-4. CMOS Jumper Item Description CLRP1 Clear CMOS Jumper 4. Plug in AC adapter. 5. Press Power button until BIOS POST is finished. 6. Remove conductivity tool from RCT_RST point. 7. Restart the system and press F2 to enter BIOS Utility - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 186
The AC adapter and battery are required to be installed during this process. Steps for BIOS Recovery using USB HDD 0 NOTE: NOTE: Prior to performing the recovery, prepare a Crisis USB key. The Crisis USB key is created by executing the Crisis Disk program in another system with Windows - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 187
no other BIOS file is saved in the same directory. 3. Insert USB HDD into USB port. 4. Press Fn + ESC button and hold while plugging in AC power adapter. 5. The Power button flashes once. 6. Press Power button to initiate system CRISIS mode. 7. When CRISIS is complete, the system auto restarts with - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 188
5-10 - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 189
CHAPTER 6 FRU (Field Replaceable Unit) List - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 190
Main Assembly 6-4 LCD Assembly 6-6 6-2 - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 191
(Field Replaceable Unit) listing in global configurations for the TravelMate 5760/5760G. Refer to this chapter whenever ordering for parts to changes will not be noted on the printed Service Guide. For Acer Authorized Service Providers, the Acer office may have a different part number code from - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 192
Exploded Diagrams 0 Main Assembly 0 1 2 3 4 11 10 5 9 6 8 7 Figure 1-1. Main Assembly Exploded Diagram No. 1 LCD Cover 2 Keyboard 3 Battery 4 Upper Cover 5 ODD Module 6 HDD Module 7 Lower Cover Description P/N 60.V3W07.003 KB.I170A.351 BT.00603.124 60.V3W07.001 6M.V3W07.001 KH.25007.016 - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 193
No. 8 DIMM Modules 9 WLAN Module 10 CPU 11 Mainboard Description P/N MB.V3X06.001 KI.TPH01.001 KC.23101.DMP KN.1GB07.004 FRU (Field Replaceable Unit) List 6-5 - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 194
LCD Assembly 0 1 8 2 7 3 4 5 6 Figure 1-2. LCD Assembly Exploded Diagram No. Description 1 LCD Bezel 2 LCD Panel 3 LCD Bracket (Left) 4 WLAN Antenna 5 LVDS Cable 6 LCD Cover P/N 60.V3W07.004 LK.15605.019 33.V3W07.002 50.V3W07.006 60.V3W07.003 6-6 FRU (Field Replaceable Unit) List - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 195
No. Description 7 CCD Module 8 LCD Bracket (Right) P/N AM.21400.102 33.V3W07.003 FRU (Field Replaceable Unit) List 6-7 - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 196
FRU List 0 Category ADAPTER BATTERY BOARD Description P/N ZQ2B ADP 19V 3.42A ADP-65VH BA .11BG(T77H121.10)SP ZRG BLUETOOTH MODULE T77H114.01 S.P ZQ1 BLUETOOTH MODULE MT77H056.00 S.P ZRG BLUETOOTH MODULE T77H114.01 S.P ZYF BLUETOOTH MODULE T77H222.01 S.P ZYF BLUETOOTH MODULE T77H222.01 S.P ZRJ - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 197
Category CABLE Description P/N ZB1 PWR CORD US S/P EW1 POWER CORD S.P. (CHINESE) ZI5 POWER CORD S/P-AF ZG5 POWER CORD ARG 3P 1.83M BLACK S.P ZL6A POWER CORD S/P-AU S.P. ET2S POWER CORD SPARE PART-DANISH ZL6A POWER CORD S/P-ISR S.P. ZB1 POWER CORD (JAPANESE) ROHS S/P ZL6A POWER CORD S/P INDIA S.P. - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 198
Category CPU/PROCESSOR DVD RW DRIVE Description DUMMY SD CARD ZYD(EBZYD018,REV3A) ZRJ CPU(988P)I3-2310M 2.1G SR04R(PGA)S.P ZRJ CPU(988P)I5-2410M 2.3G SR04B(PGA)S.P ZRJ CPU(988P)I5-2520M 2.5G SR048(PGA)S.P ZRJ CPU(988P)I5-2540M 2.6G SR044(PGA)S.P ODD SUPER MULTI 12.7mm MODULE ASSY DL 8X ZQA DVD R/W( - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 199
Category Description ZRJ HDD(640G)HTS547564A9E384 0J20012 S.P ZR8 HDD(750G)MK7559GSXP-EUL S.P ZQE HDD(750G) ST9750423AS 9ZW14G-188 S.P ZQA HDD(750G) WD7500BPVT-22HXZT1 S.P ZRJ HDD(750G)HTS547575A9E384 0J20013 S.P ZRJ HDD-BKT(FBZRJ009,REV3A)S.P P/N KH.64007.003 KH.75004.001 KH.75001.011 KH.75008. - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 200
Category LCD Description ZRJ K/B(SPANISH)S.P ZRJ K/B(ARAB-EN)S.P ZRJ K/B(ARAB-FR)S.P ZRJ K/B(SWISS)S.P ZRJ K/B(PORTUGUESE)S.P ZRJ K/B(HEBREW)S.P ZRJ K/B(NORWEGIAN)S.P ZRJ K/B(KOREA)S.P P/N KB.I170A.345 KB.I170A.326 KB.I170A.332 KB.I170A.347 KB.I170A.342 KB.I170A.352 KB.I170A.341 KB.I170A.339 6M. - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 201
Category LCD Description ZRJ CAMERA HF1316-P80A-SS03-1(CMOS,1.3M)S.P ZRJ CAMERA CNFA1A621004970LH(1.3M,HD)S.P ZRJ CAMERA 10P2SF205(CMOS,1.3M,HD)S.P ZRJ CAMERA HF1316-P80A-SS06(1.3M,HD)S.P P/N AM.21400.102 AM.21400.096 AM.21400.095 AM.21400.094 6M.V3W07.003 ZR6 LCD 15.6"HD B156XW02 V3(H/W:4A) S/P - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 202
Category Description P/N 6M.V3W07.004 ZRD LCD(TFT)15.6" B156XW02 V6(H/W:0A)S.P ZR7E LCD15.6" HD BV LED N156B6-L0B S.P ZRJ LCD(TFT)15.6" LP156WH4-TLA1 S.P ZRJ LCD COVER IMR SUB ASSY NON 3G LK.15605.019 LK.1560D.010 LK.15608.015 60.V3W07.005 ZRJ LCD BEZEL SUB ASSY S.P 60.V3W07.004 ZRJ CABLE - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 203
Category LCD Description P/N 6M.V3W07.005 ZR6 LCD 15.6"HD B156XW02 V3(H/W:4A) S/P ZRJ LCD 15.6"LP156WH2-TLFA ANTI-GLARE"S.P LK.15605.011 LK.15608.012 ZRJ LCD COVER IMR SUB ASSY NON 3G 60.V3W07.005 ZRJ LCD BEZEL SUB ASSY S.P 60.V3W07.004 ZRJ CABLE ASSY LCD MEC(40/30,R1A)19V S.P 50.V3W07.006 - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 204
Category MEMORY HEATSINK Description P/N ZR7E RAM 1G DDRIII ACR128X64D3S1333C9 S.P EL2 RAM(1GB)DDR3 GU672203EP0200 SP ZRJ RAM(1GB)DDR3 NT1GC64BH4B0PS-CG S.P ZRD RAM(2GB)DDR3 NT2GC64B88B0NS-CG S.P ZQ3 RAM 2G DDRIII ACR256X64D3S1333C9 S.P ZQG RAM(2GB)DDR3 HMT325S6BFR8C-H9 S.P ZQA RAM (2GB)DDR3 - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 205
Screw List 0 Category SCREW Description AJ2 SCREW M2-0.4*2-I(BNI)(NYLOK)(7,0.6)IRON S.P TE1 SCREW M2.0*3.0-I,IRON SP DT1 SCREW MM20030ICI3 SPARE PART ZY2 SCREW M3.0*3.5-I(BUWZN) IRON S.P ZB1 SCREW M2.5*6-I(BNI)(NYLOK)S/P ZI1S SCREW M2.5X5.0-I-NI-NYLOK S/P P/N 86.W4107.002 86.S0207.001 86.A08V7. - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 206
6-18 FRU (Field Replaceable Unit) List - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 207
CHAPTER 7 Model Definition and Configuration - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 208
TravelMate 5760 7-3 TravelMate 5760G 7-6 7-2 - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 209
Model Definition and Configuration TravelMate 5760 0 Model TM5760-231 2G32Mnbk TM5760-231 2G50Mibk TM5760-231 2G50Mibk TM5760-231 2G50Mnbk TM5760-231 3G32Mnbk TM5760-231 4G32Mnbk TM5760-241 4G50Mibk Country P/N RO Description - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 210
Model TM5760-231 2G50Mnbk TM5760-231 3G32Mnbk TM5760-231 4G32Mnbk TM5760-241 4G50Mibk Country P/N BOM Name IN LX.V3W0C.002 TM5760_UMACbk_3 IN LX.V3W0C.003 TM5760_UMACbk_3 DE LX.V3W02.001 TM5760_UMACbk_3 AU/NZ LX.V3W03.001 TM5760_UMACbk_3 CPU Ci32310M Ci32310M Ci32310M Ci52410M Model - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 211
001 NSM8XS AU/NZ LX.V3W03.001 NSM8XS Wireless LAN1 3rd WiFi 2x2 BGN INT6205H INT6205H 3rd WiFi 2x2 BGN 3rd WiFi 2x2 BGN 3rd WiFi 2x2 BGN INT6205H Bluetooth BT 2.1 BT 2.1 BT 2.1 BT .2 6CELL2.2 6CELL2.2 6CELL2.2 6CELL2.2 Adapter 65W 65W 65W 65W 65W 65W 65W Model Definition and Configuration 7-5 - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 212
TravelMate 5760G 0 Model TM5760G-24 12G50Mnbk TM5760G-24 14G32Mnbk TM5760G-24 14G50Mibk TM5760G-24 14G50Mibk TM5760G-25 28G50Mnbk Country P/N GCTWN LX.V3X03.002 DE LX.V3X02.001 - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 213
.002 DE LX.V3X02.001 AU/NZ LX.V3X03.001 AU/NZ LX.V3Z03.001 AT LX.V3X02.002 ODD NSM8XS NSM8XS NSM8XS NSM8XS NSM8XS Wireless LAN1 3rd WiFi 2x2 BGN 3rd WiFi 2x2 BGN INT6205H INT6205H 3rd WiFi 2x2 BGN Bluetooth BT 3.0 BT 3.0 BT 2.1 BT 2.1 BT 3.0 Model Definition and Configuration 7-7 - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 214
LX.V3X03.001 AU/NZ LX.V3Z03.001 AT LX.V3X02.002 NB Chipset HM65 HM65 HM65 HM65 HM65 Battery 6CELL2.2 6CELL2.2 6CELL2.2 6CELL2.2 6CELL2.2 Adapter 90W 90W 90W 90W 90W 7-8 Model Definition and Configuration - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 215
CHAPTER 8 Test Compatible Components - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 216
TravelMate 5760/5760G 8-4 8-2 - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 217
Windows® 7 environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests. Regarding configuration, combination and test procedures, please refer to the TravelMate 5760/5760G. Compatibility Test Report released by the Acer Mobile System Testing - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 218
Microsoft® Windows® 7 Environment Test 0 TravelMate 5760/5760G 0 Vendor 3G PLM00023 Huawei PLM00023 Huawei Adapter 10001023 LITE-ON 10001023 LITE-ON 10001081 DELTA 10001081 DELTA 60002015 HIPRO 60016453 CHICONY POWER Audio Codec 10004786 REALTEK PLM00004 Conexant PLM00004 Conexant Battery 10001063 - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 219
Foxconn Bluetooth ATH BU12 BH.21100.011 Foxconn Bluetooth BRM 2070 (T77H114.01) BT 3.0 Foxconn Bluetooth BRM 2070 (T77H114.01) BH.21100.010 BH.21100.007 Liteon 1.3M LT9665AL (09P2SF119) Liteon 1.3M LT6AASP( 09P2BF127) Liteon 1.3M LT_6A1_SP AM.21400.069 AM.21400.070 AM.21400.081 Test Compatible - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 220
Core i5 i5-2540M PGA 2.6G 35W 2/4 KC.23101.DMP KC.24101.DMP KC.25201.DMP KC.25401.DMP LTT ES603-WB FP.22000.011 8-6 Test Compatible Components - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 221
SATA 8MB LF F/W: 01.01A01 KH.64008.005 HDD WD 2.5" 5400rpm 750GB WD7500BPVT-22HXZT1, ML375M, 4K drive SATA 8MB LF F/W:01.01A01 KH.75008.009 Test Compatible Components 8-7 - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 222
.50007.010 KH.64007.003 KH.75007.005 KH.75007.004 KH.25001.019 KH.32001.019 KH.50001.017 KH.75001.011 BW7T_A10B Keyboard ACER BW7T_A10B BW7T KB.I170A.295 Internal 17 Standard Black NONE Y2010 - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 223
*8 0.055um KN.1GB03.034 KN.2GB03.021 KN.4GB03.005 KN.1GB0H.017 KN.1GB00.003 KN.1GB00.005 KN.2GB0G.018 KN.4GB0G.003 Test Compatible Components 8-9 - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 224
KN.2GB07.004 NB Chipset Intel CS BD82HM65 Huron River NB Chipset Intel CS BD82HM65 B3 Huron River KI.G6501.001 KI.G6501.004 8-10 Test Compatible Components - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 225
1.00 SATA ODD HLDS Super-Multi DRIVE 12.7mm Tray DL 8X GT34N LF W/O bezel SATA Zero Power Supported, PCC LD (HF + Windows 7) KU.0080F.014 KU.00807.075 KU.00807.077 KU.00801.040 KU.00805.049 KU.0080D.057 N 1G-DDR3 128*16*4 1G-DDR3 64*16*8 KI.23300.029 KI.23300.018 Test Compatible Components 8-11 - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 226
VENDER WiFi Antenna 10000105 WNC PIFA Wireless LAN 10001018 HON HAI 3rd Wireless LAN Broadcom 43227 2x2 BGN Liteon Wireless LAN Atheros HB97 2x2 BGN (HM) WN6603AH Liteon Wireless Wireless LAN Atheros HB97 2x2 BGN (HM) Foxconn Wireless LAN Broadcom 43225 2x2 BGN (HM) T77H103.00 Foxconn Wireless - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 227
CHAPTER 9 Online Support Information - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 228
Introduction 9-3 9-2 - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 229
. These can be obtained directly from Acer CSD Taiwan. Acer's Website offers convenient and valuable support resources. In the Technical Information section users can download information on all of Acer's Notebook, Desktop and Server models including: Service guides for all models Bios updates - Acer TravelMate 5760Z | Acer TravelMate 5760 Notebook Service Guide - Page 230
9-4 Online Support Information